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Douglas Inn And Suites
Chattanooga - TN · United States
2600 Westside Drive NWView location
8.2/10Excellent1,000 Reviews
Cleanliness8.2/10 8.2
Service8.8/10 8.8
Comfort8.4/10 8.4
Condition8.0/10 8.0
Amenities7.8/10 7.8
See all ratings- Business hotels
- Hotels with spa
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Douglas Inn And Suites
Enjoy your stay at the Douglas Inn And Suites in Cleveland, conveniently located near Tennova Healthcare and Create & Celebrate Studio. This motel offers complimentary continental breakfast, free Wi-Fi, and a fitness center. Guestrooms feature refrigerators, microwaves, and digital programming. Take advantage of the business center and dry cleaning services.
Free parking is available onsite. Cleveland State Community College and Tennova Healthcare - Cleveland are also a short drive away.
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Located in Cleveland, Douglas Inn And Suites is within a 5-minute drive of Tennova Healthcare and Cleveland State Community College. This motel is 1.5 mi (2.3 km) from Tennova Healthcare - Cleveland and 2 mi (3.2 km) from CHI MEMORIAL CLEVELAND.
Make yourself at home in one of the 40 guestrooms featuring refrigerators and microwaves. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers.
Conveniences include desks and complimentary newspapers, as well as phones with free local calls. Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
6:00 AM
Check-out until
11:00 AM
Minimum check-in age
21
Hotel policies
No alcohol served onsite
Professional property host/manager
Pets allowed
Pet max weight (per pet) in kg is 18
Pet max weight (per pet) in lb is 40
Only dogs and cats are allowed
Maximum number of pets per room 2
Service animals are allowed
Service animals are exempt from fees/restrictions
Cleaning and safety
Essential Travel
Essential workers only - NO
Important information
-
You need to know
- Up to 2 children 15 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
- Alcohol is not served at this property.
-
Special Instructions
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
-
Minimal age
21
-
Optional fees
- Pet fee: USD 20 per pet, per night
- Service animals are exempt from fees
- Early check-in fee: USD 35.00 (subject to availability)
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
English
Nearby attractions
Tennova Healthcare
0.9 km / 0.6 mi
Cleveland State Community College
1.4 km / 0.8 mi
CHI MEMORIAL CLEVELAND
3.1 km / 1.9 mi
Cleveland Towne Center
3.2 km / 2 mi
Lee University
3.4 km / 2.1 mi
Tinsley Park
3.7 km / 2.3 mi
North Cleveland Church of God
4.6 km / 2.9 mi
Museum Center at 5ive Points
5 km / 3.1 mi
Bradley Square Mall
4.9 km / 3.1 mi
Barker Village Park
6 km / 3.7 mi
Tri-State Exhibition Center
8.7 km / 5.4 mi
Ocoee Winery
13.4 km / 8.3 mi
Candies Creek Wildlife Management Area
15.3 km / 9.5 mi
Hiwassee River
19.1 km / 11.9 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 40
- hotel
- Wheelchair-accessible
- Car park
- 24-hour reception
- Check-in hour
- Check-out hour
- Wi-fi
- Car hireExtra charge
- Valet parkingExtra charge
- Room service
- Laundry service
Show 24 more facilities & services
- LaunderetteExtra charge
- Bicycle hire serviceExtra charge
- Babysitting service
- Currency exchange facilities
- Lift access
- GardenExtra charge
- Gym
- Clothes dryer
- BBQ facilities
- Grill/BBQ
- Bar
- Restaurant
- Smoking areaExtra charge
- Poolside snack barExtra charge
- Business centre
- Indoor freshwater pool
- TV lounge
- SaunaExtra charge
- Spa centreExtra charge
- Breakfast
- Continental breakfast
- Non-smoking establishment
- Fitness
- GolfExtra charge
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
RO
Room Only
Accommodation only. Meals are usually not included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
SUITE STANDARDSUITE • STANDARDSUI.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityDouglas Inn And Suites
SUITE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: SUI.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE TWO QUEEN BEDSSUITE • TWO QUEEN BEDSSUI.2Q
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityDouglas Inn And Suites
SUITE TWO QUEEN BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room code: SUI.2Q
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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QUADRUPLE DELUXEQUADRUPLE • DELUXEQUA.DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityDouglas Inn And Suites
QUADRUPLE DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: QUA.DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SINGLE DELUXESINGLE • DELUXESGL.DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityDouglas Inn And Suites
SINGLE DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: SGL.DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SINGLE DELUXE KING BEDSINGLE • DELUXE KING BEDSGL.DX-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- DELUXE KING BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityDouglas Inn And Suites
SINGLE DELUXE KING BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- DELUXE KING BED
Adult and child limits apply within the room's total guest limit.
Room code: SGL.DX-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room STANDARDRoom • STANDARDROO.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityDouglas Inn And Suites
Room STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: ROO.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE TWO DOUBLE BEDSSUITE • TWO DOUBLE BEDSSUI.2D
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityDouglas Inn And Suites
SUITE TWO DOUBLE BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Room code: SUI.2D
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE STANDARDDOUBLE • STANDARDDBL.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityDouglas Inn And Suites
DOUBLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBL.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityDouglas Inn And Suites
DOUBLE TWO QUEEN BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2Q
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SINGLE STANDARDSINGLE • STANDARDSGL.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityDouglas Inn And Suites
SINGLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: SGL.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room DELUXERoom • DELUXEROO.DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityDouglas Inn And Suites
Room DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: ROO.DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE WITH DOUBLE BEDQUADRUPLE • WITH DOUBLE BEDQUA.DB
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityDouglas Inn And Suites
QUADRUPLE WITH DOUBLE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room code: QUA.DB
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BED • 1 Bedroom • 29 m²DBL.DX-KG
Room overview
Non-smoking room- Room size
- 29 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 0
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- DELUXE KING BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wi-fi
- Wheelchair-accessible
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityDouglas Inn And Suites
DOUBLE DELUXE KING BED
Room photos
1 photoSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 29 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 0
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- DELUXE KING BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.DX-KG
Room amenities
- Wi-fi
- Wheelchair-accessible
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN DELUXE TWO QUEEN BEDSTWIN • DELUXE TWO QUEEN BEDSTWN.2Q-DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- DELUXE TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityDouglas Inn And Suites
TWIN DELUXE TWO QUEEN BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- DELUXE TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room code: TWN.2Q-DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE DELUXE QUEEN BEDQUADRUPLE • DELUXE QUEEN BED • 1 Bedroom • 29 m²QUA.DX-QN
Room overview
Non-smoking room- Room size
- 29 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 0
- Bed setup
- 2 × Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- QUADRUPLE
- View / characteristic
- DELUXE QUEEN BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wheelchair-accessible
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityDouglas Inn And Suites
QUADRUPLE DELUXE QUEEN BED
Room photos
3 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 29 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 0
- Bed setup
- 2 × Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- QUADRUPLE
- View / characteristic
- DELUXE QUEEN BED
Adult and child limits apply within the room's total guest limit.
Room code: QUA.DX-QN
Room amenities
- Wheelchair-accessible
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityDouglas Inn And Suites
DOUBLE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE DELUXEDOUBLE • DELUXEDBL.DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityDouglas Inn And Suites
DOUBLE DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: DBL.DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin DELUXEDouble or Twin • DELUXEDBT.DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityDouglas Inn And Suites
Double or Twin DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: DBT.DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Douglas Inn And Suites
100
reviews shown
david
Very clean. Recently remodeled with excellent amenities. A very pleasant, comfortable motel.
Kim
Very clean, older hotel with lots of updates
Kimberley
Older hotel that has been renovated. Can park right outside the door to your room. Fine for a night stop on a road trip.
Kayla
Floor was covered in bugs, our feet were black from walking around in our room. Staff was extremely friendly, room was gross.
Thomas
Staff is great location is safe and convenient. The room was exceptionally clean and spacious. Only reason I didn't give it five stars on maintenance is because the refrigerator needed to be defrosted so it wasn't working well... but staff was very concerned and wrote notes to make sure maintenance defrosted it once I left
Jody
Good enjoyed would possibly stay again
James
Rooms were clean. Public restroom off the lobby needs work. Staff was courteous and helpful and the coffee was good. The premises is quiet and I would stay there again.
VICKIE
We like the special shower head!
Holly
There were nice updates and the staff was friendly.
Margaret
The location is very convenient along the highway, and the bed was comfortable.
Barbara
Great place to stay!
David
Not much of a breakfast section. Room was good. AC worked great. Good location. General housekeeping was lacking. Carpet needed vacuuming
Monica
Our room was not cleaned until day 5. We had to ask for a roll of toilet paper and for clean bath towels. We were only given 2 towels and face clothes at a time.
We checked out about 4:45 and the for to outside was locked. We had to have the staff unlock the door which is scary if there an emergency and couldn’t locate the only staff member that worked overnight. The gym was closed but didn’t mention that on their website. Offered free breakfast but there was a sign that you’re not allowed to bring your food to your room to eat.
We checked out about 4:45 and the for to outside was locked. We had to have the staff unlock the door which is scary if there an emergency and couldn’t locate the only staff member that worked overnight. The gym was closed but didn’t mention that on their website. Offered free breakfast but there was a sign that you’re not allowed to bring your food to your room to eat.
Jan
You could tell the rooms have been updated. The room had such a strong clorox smell that it was almost overpowering! The floors were dirty and the towels and bedding were old and very worn. We were only there one night as we were passing thru. There was nothing left at the breakfast bar at 7 30 that morning...maybe they were going to replenish...we just checked out and got something to eat elsewhere.
michael
The breakfast could be a lot better no meat frozen eggs warmed up not a good breakfast
Rogelio
The room was very clean and the staff very friendly. Would definitely stay here again
Sanjiv
Fresh breakfast and safe parking
John
The room was clean and the staff were helpful.
Paula
The room was pretty clean. Under the ac and in the corners was dirty. Back of bathroom door was dirty. Water didn’t drain well in shower. One of the beds squeaked and popped every time I turned or got up or down. It was ok for a one night stay. Staff was very friendly and helpful.
Mike
Clean, comfortable and kind staff. Highly recommend.
Susan
Everything was great lived i could walk o er to Cracker Barrell. A positive experience and would recommend
Dennis
Room was clean and quiet and good value.
Continental breakfast could be better.
Continental breakfast could be better.
Marcia
Breakfast could have been better.
TIMOTHY
OVERALL, THE STAY WAS GOOD
Francis
Perfect location for my delivery driver
Jeff
Room had a heavy odor of bleach. Furniture in room had a lot of stains on them. Beds were good for the price of the room. Parking was ok, but a lot of movement around the hotel late at night.
Mike
10/10
This place was affordable, clean and accommodating. Highly recommend
This place was affordable, clean and accommodating. Highly recommend
keaton
This is a terrible hotel to stay at. The entire place is unsanitary. A cockroach was found in my initial room that I was given. My second room had crumbs all over the floor. The linen were covered in stains, and the sheets were stained yellow. I was informed by hotel staff that the sheets are “yellow.” I would not recommend staying at this place as it is unsanitary and the hotel staff are not very pleasant to deal with. The place looks nothing like it as advertised as.
Tatiana
I was a little put off when checking in and there was a $100 incidental fee. I did not see anything mentioned when booking on Expedia so I was not expecting it. Once I got into the room there was a small stain on the bed sheet on one of the beds and 2 drawers would not close all the way and stuck out a little. I think for the price it’s okay.
Andrew
The staff members are truly friendly and welcoming. It appears they're trying to update the rooms, which is great. The wifi was speedy, which can matter to some people. It's a reasonable place for the price.
The reason I won't return is a cockroach looking bug crawled across the floor of my room in the first half hour of being there. It's probably an exception. But that's an easy Not Again for us.
The reason I won't return is a cockroach looking bug crawled across the floor of my room in the first half hour of being there. It's probably an exception. But that's an easy Not Again for us.
Lourdes
Buen desayuno, suficiente parking
Konee
X
Roy
clean rooms plenty of parking. staff were extremely helpful and the waffle and oj were great
Susan
Breakfast menu looked fresh. The parking area was well lighted and appeared safe.
Jennifer
We stay at the property when we’re at the Horse show
Kristen
Great motel for the price. Beds were comfy and rooms were clean and free of smoke smell. Would recommend!
Connie
My husband and I stayed one night. We found the property clean, a great location and a great helpful staff. We had our 7 lb fur baby with us. So nice pets aare accepted. Loved the updated shower and mirror with the built in light. Bed was comfortable and I liked there were four pillows. It is a great value....
Richard
clean room. good parking.
Tracey
Room was clean. Bathroom has been remolded. Staff was friendly upon check in. Was there for Lee graduation. Have stayed at this hotel every time I have come to Cleveland for Lee activities or my son’s wedding. Free breakfast was not what was expected. There was biscuits, cereal, and waffles. No proteins. There is a Waffle House close by and a Cracker Barrel next door for breakfast. Enough parking for motel travelers.
alexander
Even tv wasn’t working what else to write’
Gillian
Excellent customer service, and the price was phenomenal.
Jill
Room was very clean and updated. Breakfast was ok .
Shalee
I want to say the staff at Douglas Inn and Suites was amazing. We accidentally left a full duffle bag with shoes a phone clothes and money in it. We didnt realize til we got home to Michigan. We are so appreciative to the guest who turned it in and the staff that mailed it!! Thank you so much!! Will be forever grateful!!
B Mark
The entire breakfast needs revamped
Cindy
Great, no frills place. Polite staff, clean, comfortable room, decent breakfast and good location. Would stay here again.
Gina
Note, I don't leave reviews unless it's exceptional on either end of the spectrum. Booked a Queen suite. Beds and bathroom seemed good and relatively new. However, the living room & kitchen left much to be desired. Wasn't as shown in photos. Dog hair, stains, weird make-shift kitchen, hall lights flashing, things around the facility out of order, have to pay for additional (extra washcloth, sheet, etc), sign at desk advertising penalty for weed smokers (speaks to standards of those staying here). My husband can tolerate a lot - he gave me a face. We switched hotels late that first night after a long day of activity willing to lose our money. Drove 13 miles to stay in a better environment. If you need a place to land one night, probably worth a chance. But we will not return.
John
Room was clean and convenient. Nothing special but for the price nothing special was expected. I have definitely paid much more for much less before. Great spot to crash for a night.
Holly
Great staff, great room. Newly remodeled and we definitely will stay again!! Price was great and the location was excellent!
Maoli
Yes, everything is good!
Sofiya
All is good
Anthony
*
Jaquelynn
There was a 100 hold on one our card for any damage caused by our stay. There was little bit rough spot in room. It caused little bit anxiety that the place will changes us for damage that was there before us. So we felt anxious about our little kids messing so those predamage spot. Then around 5:30 to 6:30 the next room over keep slamming their door open. There was some dead bug in the bathroom.
Philip
The area is quiet and safe; parking is easy; the staff is friendly and helpful.
Mike
The room was clean, and we enjoyed our stay!
William
clean and perfect for a 1 night stay
Troy
The room needed swept. The mirror hadn't been cleaned and the bathroom door was dirty. Also, the shower floor needed scrubbing. The bed made a lot of noise when rolling over and the air conditioner was quite noisy. The breakfast had slim pickings.
Paulette
.
shirley
Very clean room excellent helpful front desk breakfast poor egg was saucer shaped gravy looked like wall spackle, coffee was great only two apples no oranges or apples.
Marc
Not the best breakfast and the room was below average.
Jannette
Stayed one night with family and it was clean and nice. They offered a hot breakfast. My kids loved the waffles. I will recommend and come back.
Mitchell
A convenient place to stay in Cleveland Tennessee
Christina
Called before trip to be sure I was getting an interior room with a door between our rooms. Told that it would be ready, when we arrived we were told that wasn’t an option and they didn’t have rooms set up like that.
Rex
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james
We were only there for one night we didn't get to use the Gym or laundry but we had a pretty good stay
Dawn
This place was ok, nothing special about it.
Eduardo
Breakfast could be better
Jennifer
The room was comfortable and clean, modern. The bed was good. The vanity mirror was great but I wish there was a full length mirror. The front desk could have been a little more accommodating. We extended our stay by 2 days, we had to change rooms because they were out of kings. We had no problem with that. But my husband was in the area for work and we couldn’t move all of our stuff until 11:15 AM when he was on his lunch break. The front desk knew it would be a little after 11 before we could move. They called the room, our key cards stopped working, we were trying to get everything done, a little patience would have been nice.
Valerie
The room was clean. They had coffee to make in the room, a microwave and a fridge.
They had biscuits and gravy (gravy wasn't hot), cold cereal and milk. They had a toaster and a loaf of bread. I was able to make a Belgium waffle.
They had apple and orange juice (orange was a drink, not real juice).
They had biscuits and gravy (gravy wasn't hot), cold cereal and milk. They had a toaster and a loaf of bread. I was able to make a Belgium waffle.
They had apple and orange juice (orange was a drink, not real juice).
Sheryl
Rooms are always very clean and it is a very nice motel!!
Kelsey
The room was cheap, clean, and comfortable. Breakfast was great. Would definitely stay again.
Summer
clean. quite neighborhood area. friendly staff
Dennis
Yes. The room was spotless, the bed was comfortable and the lady checking us in (and helping layer) was very pleasant and helpful.
The location was excellent for us and the price is hard to beat for all the above. One might have a somewhat better breakfast elsewhere, but it was certainly sufficient for us at this time and not a factor in choosing to stay there.
The location was excellent for us and the price is hard to beat for all the above. One might have a somewhat better breakfast elsewhere, but it was certainly sufficient for us at this time and not a factor in choosing to stay there.
Nick
We showed up super late at night and the front desk clerk was super helpful and nice. The room was very nice and clean. The staff was very good. We called the office to fix the television and they helped out quickly. We will stay again with our next visit.
Robert
Very clean roo
Lindsey
Nice quiet spot
Kathleen
All carpets are filthy! Morningbreakfast is poor! Coffee is the worst
david
Clean room, friendly staff, nice amenities
Bill
The room was in great shape. Everything worked and the people were cordial. It is my place to stop whenever I am traveling through this area.
By far the best value in places to stay.
Bill
By far the best value in places to stay.
Bill
Sheryl
2nd winter we have stayed here! Nexpensive and clean choice for multiple nights. Friendly service and easy parking. Safe area!
Douglas
Room was excellent. Parking easy. Great shower.
Amanda
Room nice and clean.
Deborah
The staff was verrry helpful.
Jeremy
Newly updated bathrooms and inside all rooms, nice quiet stay
andy
Clean updated room. I woild come back here
Terry
👍
DINY
Many times staying here. We simply love it. Coming back late Jan 2026,
Amy
The room was pretty clean, our dog found some food on the floor in a harder to reach corner. Let the staff know so they could make their cleaning staff aware. The gentleman and the front desk was very friendly and helpful. The breakfast was limited, but if you like waffles, that was available. Dining area was very clean. We would stay again, if in the area.
Tricia
I was pleasantly surprised how nice it was for the price. Nice bathroom and room. Beds were nice.
Josh
Excellent bathroom. Nicely refurbished rooms. Great value!
Thomas
The staff was friendly and helpful. The room was clean and very nicely updated. The entire facility looks very nice and is very well maintained. We were just in for an overnight stay while traveling and this place exceeded our expectations in every way. Breakfast is very simple but it was as much as we needed to start our day. Will definitely stay there again.
Hector
The furniture in the lobby was dated but our room was spotless and updated very nicely. I was quite comfortable, clean and quiet.
Jim
Great rooms and friendly checkin
sheri
We got to breakfast around 8:30 and everything was basically empty. Spoon full of gravy, no busicuts and enough coffee for 1cu of coffee. fIr each of us. We were asked if we wanted more as the breakfast was being put away. Room was clean and beds comfy.I felt that the cost of the room wasn't equivalent to what we received.
Hasan
Nice clean place. Furniture and carpet look new. Friendly staff.
Tammy
We had to book this Room on the fly and they were Great
Mitchell
I stay for 3 days and no maid service and the breakfast was not very good
Patty
Very nice staff and very clean
DINY
Nice as always ! Clean , kind staff , great price. Love it.
Amy
Clean
Edward
Nice place, very conveniently located. Clean rooms. Friendly and Responsive staff. Decent breakfast.
Location & surroundings
Douglas Inn And Suites
2600 Westside Drive NW, Cleveland, United States
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Douglas Inn And Suites
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