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Hotel Crown Hills Yamagata

Yamagata · Japan

1 10 1 Kasumi ChoView location

7.6/10Very good292 Reviews
Cleanliness7.4/107.4
Service7.8/107.8
Comfort7.4/107.4
Condition7.2/107.2
Neighborhood8.2/108.2
Amenities7.2/107.2
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Hotel Crown Hills Yamagata

Located in the heart of Yamagata, Hotel Crown Hills offers convenient access to local attractions like Utakake Inari Shrine and Beni no Kura, both within a 10-minute walk.

This hotel provides 100 air-conditioned rooms, each equipped with complimentary Wi-Fi, a refrigerator, and a private bathroom with a shower/tub combination, hairdryer, and bathrobes. Enjoy amenities such as complimentary wireless internet access, a vending machine, and daily buffet breakfast (fee applies).

Luggage storage, laundry facilities, and complimentary newspapers in the lobby are also available. Just a short drive away, you'll find Zao Hot Springs Ski Resort (17. 6 km).

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With a stay at Hotel Crown Hills Yamagata, you'll be centrally located in Yamagata, just a 4-minute walk from S-PAL and 6 minutes by foot from Utakake Inari Shrine. This hotel is 11 mi (17.7 km) from Zao Hot Springs Ski Resort and 0.4 mi (0.6 km) from Horetsu Shrine.

Make yourself at home in one of the 100 air-conditioned rooms featuring refrigerators. Complimentary wireless internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature hair dryers and bathrobes. Conveniences include blackout drapes/curtains, and housekeeping is provided daily.

Featured amenities include complimentary newspapers in the lobby, luggage storage, and laundry facilities.

Popular amenities

Free WiFi
Dining services
Concierge
Laundry
Entertainment
Smoking areas

Check-in and check-out

Check-in from 4:00 PM
Check-in until midnight
Check-out until 10:00 AM

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available Unicode Support true Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-out is available Cashless transactions are available

Important information

  • You need to know
    • This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
    • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
    • Cashless payment methods are available for all transactions.
    • Contactless check-out is available.
    • Guests with tattoos are not able to use the onsite public bathing facilities.
  • Special Instructions
    The front desk is open daily from 5:30 AM - midnight. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and cash
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher
  • Optional fees
    • Fee for buffet breakfast: approximately JPY 700 per person
    • Nearby parking fee: JPY 600 per night(656 ft away; open 24 hours)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Japanese

Nearby attractions

S-PAL 0.3 km / 0.2 mi
Utakake Inari Shrine 0.5 km / 0.3 mi
Beni no Kura 0.5 km / 0.3 mi
Horetsu Shrine 0.7 km / 0.4 mi
Yamagata Museum of Science and Industry 0.7 km / 0.5 mi
Yamagata Manabikan 0.8 km / 0.5 mi
Yamagin Kenmin Hall 0.9 km / 0.6 mi
Mogami Yoshiaki Historical Museum 1 km / 0.6 mi
Yamagata Museum of Art 1.1 km / 0.7 mi
Kajo Park 1.2 km / 0.7 mi
Yamagata Prefectural Museum 1.2 km / 0.8 mi
Nanukamachi Palaca Weir 1.3 km / 0.8 mi
Yamagata Castle 1.3 km / 0.8 mi
Yamagata City Local History Museum 1.3 km / 0.8 mi
Momiji Park 1.4 km / 0.9 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 100
  • hotel
  • Wheelchair-accessible
  • Car parkExtra charge
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Laundry service
  • LaunderetteExtra charge
  • 24-hour securityExtra charge
  • Hotel safeExtra charge
  • Lift access
Show 7 more facilities & services
  • Newspapers
  • Luggage roomExtra charge
  • Towels and bed linenExtra charge
  • Restaurant
  • Smoking areaExtra charge
  • MassageExtra charge
  • Breakfast
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • TWIN STANDARDTWIN • STANDARDTWN.ST

    Photos are not available for this room type.

    Hotel Crown Hills Yamagata

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin SMOKINGDouble or Twin • SMOKINGDBT.JK

    Photos are not available for this room type.

    Hotel Crown Hills Yamagata

    Double or Twin SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.JK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE NON SMOKINGDOUBLE • NON SMOKINGDBL.NM

    Photos are not available for this room type.

    Hotel Crown Hills Yamagata

    DOUBLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN NON SMOKINGTWIN • NON SMOKINGTWN.NM

    Photos are not available for this room type.

    Hotel Crown Hills Yamagata

    TWIN NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Hotel Crown Hills Yamagata

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE SMOKINGSINGLE • SMOKINGSGL.JK

    Photos are not available for this room type.

    Hotel Crown Hills Yamagata

    SINGLE SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.JK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Hotel Crown Hills Yamagata

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE WITH DOUBLE BEDSINGLE • WITH DOUBLE BEDSGL.DB

    Photos are not available for this room type.

    Hotel Crown Hills Yamagata

    SINGLE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARD • 1 BedroomSGL.ST

    Photos are not available for this room type.

    Hotel Crown Hills Yamagata

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Bedrooms
    1
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin DOUBLE BED SMOKINGDouble or Twin • DOUBLE BED SMOKINGDBT.DB-JK

    Photos are not available for this room type.

    Hotel Crown Hills Yamagata

    Double or Twin DOUBLE BED SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    DOUBLE BED SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DB-JK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SMOKINGRoom • SMOKINGROO.JK

    Photos are not available for this room type.

    Hotel Crown Hills Yamagata

    Room SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.JK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 BedroomDBL.ST

    Photos are not available for this room type.

    Hotel Crown Hills Yamagata

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE NON SMOKINGSINGLE • NON SMOKINGSGL.NM

    Photos are not available for this room type.

    Hotel Crown Hills Yamagata

    SINGLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-1

    Photos are not available for this room type.

    Hotel Crown Hills Yamagata

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SMOKINGDOUBLE • SMOKINGDBL.JK

    Photos are not available for this room type.

    Hotel Crown Hills Yamagata

    DOUBLE SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.JK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Hotel Crown Hills Yamagata

7.6
Very good
292 Reviews
Cleanliness
7.4 /10
Service
7.8 /10
Comfort
7.4 /10
Condition
7.2 /10
Neighborhood
8.2 /10
Amenities
7.2 /10
100 reviews shown
10/10
Exceptional
04 Aug 2025
Maika
アメニティ等の品揃えが良い!スタッフさんも忙しい時でもすぐに対応してくれてとても良かった!また山形に来ることがあれば是非利用したい!
Leisure Family
10/10
Exceptional
09 Feb 2021
Verified traveler

Good clean room

Room got the job done. Was small but big enough to sleep. Great staff and service.
Friends_and_family Friends
6/10
Pleasant
01 Feb 2021
Verified traveler
Good
Partner
2/10
Poor
29 Aug 2020
Albert
What a terrible hotel. Such a waste of money staying here. It feels like you're staying in an apartment in a low-income community. The interiors are tattered and are poorly maintained. Wallpaper chipping off everywhere. Lots of black stains on the walls. Laundry room is so dirty and the machines do not look like they are cleaned regularly. The dryer takes forever to dry so you'll need to keep on adding money. It is advertised as a three-star hotel but definitely feels and looks like a motel. The pictures do not show the condition of the hotel. Entering the building and walking along the halls made me feel scared. The receptionist was quite rude and definitely did not show the Japanese \"omotenashi\" spirit. I booked a non-smoking room but it seems like the smoke from smoking rooms gets transferred through the air conditioning vent that is shared throughout the rooms so I had to suffer through the smell. Gave me a huge headache. Called the front desk around midnight but there was no one. I definitely, absolutely do not recommend staying here.
Leisure Partner
10/10
Exceptional
14 Mar 2020
Verified traveler
Good location - pretty close to the station.
Excellent service - friendly staffs.
Partner
10/10
Exceptional
28 Sep 2019
Verified traveler
It's very close to station. There was a nice selection for breakfast.
Friends_and_family Friends
10/10
Exceptional
07 Dec 2018
Verified traveler

Good Price to quality

Good location
Partner
10/10
Exceptional
01 Sep 2018
Verified traveler
Hotel Crown Hills Yamagata is conveniently located near the train station and an easy walk to the downtown area. Not only were the staff polite and helpful, our room was comfortable and quiet. The amenities we expected were there, with the option to get additional items we needed, and extras we didn't expect, including a robe and slippers. This hotel also included a washing machine and dryer available for its guests for a reasonable cost. We would stay here again!
Family
6/10
Pleasant
29 Apr 2018
Verified traveler

Convenient

The hotel is close to the railway station and there are many eating places nearby. They open till late in the evening which is great cos I reach the hotel around 9 and reliefed that I can still have proper meals. However the parking spaces near the hotel are rather expensive and the cheaper ones are about 7-8 minutes walk away. The room is fine but a bit small.
Partner
10/10
Exceptional
26 Apr 2018
Verified traveler

Nice Hotel

I really enjoyed staying at this hotel. Note: the reception desk is on the 3rd floor.
6/10
Pleasant
22 Apr 2018
Verified traveler
Good,but strong smoke smell at the first floor is not good for me.
6/10
Pleasant
19 Aug 2017
Kirk

Near JR Yamagata Train Station

Hotel only 3 blocks from JR train station. Be advised that there is a night club area right next to the hotel. The lobby is on the 3rd floor of the building. There are elevators. Even though I was on a non smoking floor, I could still smell smoking. The air conditioning works well, too well. If left on, it would make your room uncomfortably cold. No thermostat. Breakfast was included in my rate. The selection was ok, but the staff was slow to replenish items and had to be asked several times. On the 5th floor, there was an area with a microwave oven, massage chair, and laundry facilities.
10/10
Exceptional
28 Jul 2017
Dominique

Quiet hotel with a great lunch buffet.

The building is close to the train station. The staff was polite and helpful. The buffet vegetables were fresh and everything tasted great!
10/10
Exceptional
12 Mar 2017
Verified traveler

Nice and big room for good price

It was nice big room, comfortable bed and good service
10/10
Exceptional
03 May 2026
Akira
たまたま?
シャワーが壊れていましたが、大浴場を利用しましたので、特に差し支えはありませんでした。
Self
2/10
Poor
10 Apr 2026
美幸
禁煙室だがタバコ臭強い
10/10
Exceptional
29 Mar 2026
YOSHINORI
朝食が超ショック!
Self
10/10
Exceptional
09 Mar 2026
ますみ
室内もゆったりして、ベットも広くゆっくり寝れました。
お風呂もサウナ付きで満足です
Friends
10/10
Exceptional
27 Feb 2026
Abhijit
Good location nice room overall great experience
Friends_and_family Family
10/10
Exceptional
14 Feb 2026
Chi-Shiou
For the money that we paid, the hotel was very good! It was older, but clean. It also has a new public bath with sauna. It also has free massage chairs and so on.
10/10
Exceptional
07 Feb 2026
SHIN
客室内設備は古いですが料金的にはお得でした。
朝食付きで大浴場有り。漫画も読める。
あえて言うならミネラルウォーターが付いてれば嬉しかったです。
Friends_and_family Friends
8/10
Excellent
12 Dec 2025
あきみち
提携駐車場の案内が少し不親切だった
expediaで予約する時には駐車場の場所や料金が確認できなかったのでチェックインの際に余計な手間が出てしまった
Business_and_leisure Self
10/10
Exceptional
29 Nov 2025
HITOMI
1〜2階が飲食店のビルで3階がフロント、4階は大浴場、5階〜客室。
宿泊客以外も利用出来るエレベーターで治安面での不安があったが、エレベーター利用は、ほぼ宿泊客。防犯上、フロントの3階で必ず扉が開くシステムになっており安全。
大浴場は広々して綺麗に清掃された浴槽とサウナが設置されており快適だった。
客室は、シングルルームだったがベッド1台分位の広いスペースが有り居心地良かった。
無駄な物が無い分、ロビーでのフリーレント家電やボトル入りシャンプーやスキンケア品、長期滞在者向けの洗濯物干しスタンド等が用意されており、スタンドライトをお借りして活用。
朝食は品数少ないながらも、山形ならではの芋煮、玉コン、肉そば、ダシ、が揃っており
ボリューム有る内容。
フリーのドリンクサービスは、コーヒー以外が24時間利用出来る、宿泊費に対して全体的に納得、満足出来るホテルでした。
駅からも近く好立地。リピートしたいと感じました。

Leisure Self
8/10
Excellent
19 Nov 2025
??
☺️
Business
8/10
Excellent
15 Nov 2025
junnya
結構な年数の建物だと思いますが、清掃はしっかりしていました。建物内のレストランが充実しています。
Business Self
10/10
Exceptional
21 Oct 2025
こうへい
古いホテルでしたが、清掃は行き届いていたので満足です。
Business
8/10
Excellent
08 Sep 2025
あきひろ
駅前でとても良かったです。
Leisure Family
10/10
Exceptional
03 Aug 2025
Atsushi
大浴場が想像よりも広くてリフレッシュできました。
Business Self
6/10
Pleasant
30 Jul 2025
だいすけ
建物は古いが中は清潔でよかった
6/10
Pleasant
11 Jul 2025
KENJI
提携駐車場が遠い。周りに提携していない駐車場がたくさんあるから注意
Business Self
8/10
Excellent
23 Jun 2025
Shuichi
フロントの対応が丁寧
Leisure
8/10
Excellent
22 Jun 2025
あきら
建物自体は古いですが、各所リノベ済みで、特に大浴場はとても衛生的で良かった
体を洗うタオル、必須ですね
Leisure Family
10/10
Exceptional
04 Jun 2025
kuo hsien
good
Friends_and_family Family
6/10
Pleasant
01 Jun 2025
Chiaki
駅からは徒歩5分以内、周りは飲食店の多いエリアで、便利だと思います。
建物はかなり年季が入っている感じで、禁煙ルームにしましたが、タバコの匂いの染みついた感がありました。
浴槽は極小、溜めたお湯を流したら、ユニットバスのトイレの方に流れ出てしまい、床はびちゃびちゃ。栓を半分だけ開けた状態で流しました。
部屋にあったヘアドライヤーは、hotにしても冷風しか出ませんでした。
チェックインはアジア系の若い外国人男性がしてくれましたが、日本語で頑張って対応してくれて、そこが唯一の良かった点でしょうか。
お値段もかなりお安く泊まれたのであれこれうるさく言うのも申し訳ないですが、お風呂やドライヤーは、改善していただけると嬉しいです。
Self
6/10
Pleasant
24 May 2025
Verified traveler
スタッフのかたは優しかったし、笑顔もあった。ただ女性大浴場が使えず、部屋の風呂の排水が、溢れ出てきたのはビックリした。こんな事、初めてでした。早く大浴場修理してほしいです。
Self
6/10
Pleasant
30 Jan 2025
M ichiyo
一般的なビジネスホテルよりもお部屋が少し広めになっており、コンセントの数が多く、且つ最適な場所に設置してあります。
Leisure Self
8/10
Excellent
05 Dec 2024
??
お値段以上ではあると思います。
Business Family
4/10
Poor
05 Dec 2024
Verified traveler

内装

かなり内装が古いので、水回りなど不潔なのが苦手な方は注意です。
ホテルマンさんの対応はとても良かったです。
Business
6/10
Pleasant
22 Nov 2024
YOSHITAKA
朝食は山形感が、あって美味しい
Business
8/10
Excellent
13 Nov 2024
あけみ
大変安く泊まれて良かったです。アメニティも揃っていました。
2/10
Poor
12 Sep 2024
かずなり
設備が古く、部屋も殺風景で壁の穴や巾木の剥がれが気になる。
Business Self
6/10
Pleasant
23 Aug 2024
Takeharu
朝食つきで便利な場所で安価
Leisure Self
6/10
Pleasant
05 Aug 2024
まこと
駐車場🅿️が2ブロック離れているのは、マイナスポイント
Leisure Self
8/10
Excellent
05 Aug 2024
???
駅に近く、とても良かった。
Leisure
8/10
Excellent
03 Aug 2024
としひろ
良かった
Leisure Friends
8/10
Excellent
25 Jul 2024
マキ
^_^
2/10
Poor
21 Jul 2024
Verified traveler

最悪のホテル

ホテルは今、外装の工事中で窓の景色が息苦しいことを除けば値段相応と言うべきかと思いますが、予約手続きに大いに問題があります。
ネットからの予約でしたが、シングルの部屋に朝食付きを選択したはずなのにチェックインしたら朝食なしになっていて料金も予約時の金額から高くなっていた。
フロントの係員はインド系の外国人で日本語に問題があり、私の名前を毎回間違えるし本当に気分が悪かった。
Self
6/10
Pleasant
28 Jun 2024
RYOICHI
施設の古さは否めない
スタッフの対応は良かった
6/10
Pleasant
16 Jun 2024
優作
ドライヤーや
トイレのペーパーをはめる箇所等
人の手に多く触れる場所がベトベトしているのが嫌でした。
Business Self
8/10
Excellent
22 May 2024
Marc
どこのホテルでもやっているような当たり前の
朝食がとても美味しかったです。
ホテル自体は古いけれどストレスなく2泊しました。
来年もここにしようかな?と考えています。
Business
10/10
Exceptional
24 Mar 2024
Hiroko
チェックインがスムーズでした
Leisure Family
6/10
Pleasant
11 Mar 2024
テルキ
部屋が広いが古びている。エアコンの効きが良い。近くに店が多く便利。
駐車場が遠い。
Leisure Friends
6/10
Pleasant
03 Mar 2024
ゆうじ
安いからok
10/10
Exceptional
19 Feb 2024
Thanawat
เรียวกังแบบญี่ปุ่นแท้ๆ
Leisure Partner
8/10
Excellent
15 Dec 2023
Takenori
大浴場もあり、快適でした。少しぬるかったけれど。
Business Self
6/10
Pleasant
19 Nov 2023
Shunichi
部屋は清潔だったが古びていてトイレ・バスが狭かった。
Business Self
10/10
Exceptional
03 Nov 2023
Yukihiko
スタッフの対応もよく、清掃もいき届いていました。気持ちよく宿泊できました。
Business Self
8/10
Excellent
08 Oct 2023
??
ホテルには不満はありませんが、駐車場がわかりづらいのは難点です、ホテルの裏の駐車場は提携外の駐車でした
Leisure Friends
2/10
Poor
27 Aug 2023
Tomohiro
汚い
Business
6/10
Pleasant
15 May 2023
Masaki
めっちゃめっちゃ古くさかった。
トイレの紙のフタもあらへんし。
Self
6/10
Pleasant
06 Apr 2023
たかつぐ
家族での宿泊だったので
一階フロアが雑居ビル感があって。
あと朝食時、カードの入れ方など
もう少しアナウンスがあった方が良い。
Leisure Family_with_children
10/10
Exceptional
10 Sep 2022
えりか
ベッドが広くて良かった
Leisure Self
6/10
Pleasant
31 Dec 2021
Atsuko

雪見温泉ツアー

コロナで、寒い時南の島江へ行けないから、スキーも年齢的に出来ないし、温泉に浸かって、樹氷見学。しかし、山頂吹雪で、真っ白け。米沢牛すき焼きと美味しい山形のお米と芋煮で堪能。ラ・フランスと米を土産に帰宅。
Self
4/10
Poor
22 Jul 2021
Verified traveler
古いホテルをリノベも適当にして営業再開みたいなホテル。ダメだな。
Business
4/10
Poor
21 Mar 2021
Verified traveler
設備が古い
お風呂も狭い臭い
立地が良いだけ
Leisure Friends
8/10
Excellent
06 Mar 2021
Verified traveler
無料サービスなどもあり助かりましたが、
ベッド横に電源コンセントがなく、携帯充電が不便でした(ツイン利用)
Business_and_leisure Family_with_children
4/10
Poor
27 Feb 2021
Verified traveler
設備が古く、清潔感が欠けていた。
Leisure Self
8/10
Excellent
25 Feb 2021
Verified traveler
せつはざよし、 清潔、 風呂は リフォームしてあり とても 綺麗
Business Family
2/10
Poor
01 Nov 2020
adachi
布団が血だらけで不潔で、ゴミ箱からは異臭はするわで部屋を変えてもらった。
とりあえず最悪でした。
Friends_and_family Friends
8/10
Excellent
22 Sep 2020
Tsuneyoshi

朝食バイキングで

部屋にあるアメニティは最小限で、フロントで必要なものを選びます。朝食はバイキング形式ですが、終わり近くの時間ではなくなっている料理多数。コロナ対策でテーブルに対面で座れない(2人掛用)と注意されたものの、すでに他の人は椅子を移動して座っていたことを指摘すると、他の人に注意だけはしてそのまま黙認。夫婦で来て同室に宿泊しているのに対策の意味が判らない。駐車場は遠い。
Partner
8/10
Excellent
18 Jul 2020
まわ
チェックインがスムーズに進んだのでよかった
Leisure Partner
8/10
Excellent
20 Jun 2020
Misaki
布団カバーだともっと清潔感があると思います。
Self
8/10
Excellent
16 Mar 2020
Verified traveler
出張で何度も利用しています。建物や施設は古いですが、料金的に考えても、こんなもんではないかと思います。
Business Self
8/10
Excellent
10 Mar 2020
RUBY

The best service Good location

Hotel a bit old, room good size , Food not bad for breakfast, Still use a transitional room key for entry room. Location handy, I like their storage service , it really helpful they allow me storage rwo days without extra charge. Make me easier to go to another two Onsens I don't have to worries my heavy bags .
Partner
6/10
Pleasant
09 Feb 2020
Verified traveler

普通偏下的飯店

房間的溫度不太能控制,冬天的時候去暖氣很足,但有時候就會過熱。洗澡的時候水溫也不是很穩定,有突然一陣熱水後又冷水的狀況。位於的大樓真的比較複雜些!只有自己一人的外國旅遊客不是很建議來。
Self
10/10
Exceptional
05 Feb 2020
I NAN

棒!!!

早餐好吃,服務人員的態度很友善
Partner
8/10
Excellent
10 Nov 2019
Verified traveler
駅近く、繁華街(というか下の階は飲食店でした)の中で、古いビルのようでしたが、部屋は改装されていたのかとても清潔な感じでした。禁煙が空きがなく喫煙だったので、匂いは残っていましたが、消臭スプレーがおいてあったので、たっぷり使わせていただきました。
駅の東口には大手チェーンのホテルも数棟建っていましたが、街を楽しみたい方にはこちらの方がおすすめです。
Business_and_leisure Self
4/10
Poor
04 Nov 2019
nobuo

清潔感が足りない

風呂・トイレが古く汚れていまいた。またバス、トイレが常に変な臭いがしており不快でした。
Business
8/10
Excellent
15 Oct 2019
Verified traveler
トイレの水洗ボタンが不調で、使用に少し不便だった(気をつけないと水がとまらないことがある)
部屋おきの時計の使い方が難しい(説明はあるが説明通りにしてもうまくいかない)→結局使わず。
というような、係りに言って直してもらうほどでもないというような細かい点での不満はありますが、おおむね満足しています。
8/10
Excellent
14 Oct 2019
Ryuta

ありきたりのビジネスホテル

可もなく不可もない、ありきたりのビジネスホテル。駅から近いところがいい。
10/10
Exceptional
14 Oct 2019
Verified traveler
房間較普通酒店大,空間感十足,有免費洗臉用品領取,浴室洗澡地方大,附近環境安靜清幽,會介紹朋友入住,離jr車站挺近,附近有松屋,便利商店
Leisure Self
6/10
Pleasant
12 Oct 2019
Takeru
ドライヤーもっとしっかりした物にかえてほしい
Friends_and_family Family_with_children
10/10
Exceptional
12 Oct 2019
Verified traveler
good room.
Business Self
8/10
Excellent
08 Oct 2019
Verified traveler
丁寧にご対応いただきましたが、フロントフロアにお客さんがいる時でも私語が多いのは少々気になりました。

また、清潔感という点で、もう一歩踏み込んでほしいところです。
Friends
6/10
Pleasant
05 Oct 2019
MICHIKO
1人素泊まりでは十分でした。
8/10
Excellent
17 Sep 2019
Verified traveler

相応かな

場所は便利なところにあります。
フロントが3階で入るときに不安になりますが。
朝ごはんは一通り山形のものが揃っていてよかったです。
お風呂はアメニティがリンスインシャンプーなので、女性だと気になりそうです。
部屋にないアメニティはフロント横からもっていくことになりますが、言われないと気づかないような位置関係にあり、1泊だと朝ごはんの時に気づき、チェックアウト直前であまり意味がなかったです。ひと声かけてもらえるとよかったです。
4/10
Poor
01 Sep 2019
Verified traveler
次は宿泊しようとは思わないです
Leisure Self
10/10
Exceptional
15 Aug 2019
Mei Ling

物美價廉 交通方便

早餐CP值很高,兩天餐點都有變化,價錢便宜,餐點多樣化
有投幣洗衣設備 微波爐一台 按摩椅一台 燙衣板可借 自助用品區還提供指甲剪 鄰近車站和景點
Friends
10/10
Exceptional
09 Aug 2019
Verified traveler
清潔で快適でした。朝食も美味しかったです。
Friends_and_family Family
8/10
Excellent
08 Aug 2019
Takeshi

駅近く、花笠まつり会場も近くです。

ベッドの硬さは、寝心地良かったです。
Family
6/10
Pleasant
28 Jul 2019
滄杰

尚可

還好
6/10
Pleasant
19 Jul 2019
kuniaki

ちょっと残念

入口に上がるエレベーターホールが喫煙所で第一印象が煙草臭いホテルとなりました。テレビもリモコンが二つあり使い方がわかりませんでした。
6/10
Pleasant
13 Jul 2019
Verified traveler
ロビーから自分で持って行くのではなくシャンプーとリンスは部屋に常備品として欲しいです。
※常備品のリンスインシャンプーは普段から私は使いませんし使用している方も少ないと思います。
Business Self
4/10
Poor
02 Jul 2019
Verified traveler
安いことは評価しますが、禁煙ルームにもかかわらずタバコ臭かったなはいただけません。
Friends_and_family Family
10/10
Exceptional
23 Jun 2019
Hen Niang

很棒又物超所值

很棒的旅館,價格不貴,房間乾淨,距離車站不遠,但位於特種營業場所區,晚上儘量少出門為安
櫃台位於該棟大樓之三樓以上,一二樓為餐飲及居酒屋等,三樓為飯店櫃台,有提供很多免費使用之物品,五樓有一台免費按摩椅及冷飲投幣機,另一邊有洗衣機烘乾機,洗衣機200円40分鐘,烘乾機200円30分鐘(但會烘不乾,建議400円60分鐘)
6/10
Pleasant
26 May 2019
Verified traveler
雑居ビルの上階がホテルになっているものでした。
部屋内になんとも言えない微かな臭いがあります。
8/10
Excellent
02 May 2019
Verified traveler
朝食もバイキングで部屋もそれなりに綺麗なのに安くて良かった
Leisure Self
8/10
Excellent
02 May 2019
YING YING
地點很好,離車站 很近,早餐很豐富,浴室太小,洗澡水忽冷忽熱,報到大堂沒有網路
6/10
Pleasant
30 Apr 2019
Verified traveler
建物が古いせいか、部屋の鍵が抜けなくて苦労した。小型の置時計(目覚まし機能付き)は壊れていて使い物にならなかったし、部屋の壁が薄いせいか隣の部屋の会話がそのまま聞こえてくるし・・・・。
但し、サービスは良く、固めの枕に調整できるし、朝食は種類が沢山あるし、ベッドは大きいし。トータルでは良かったかな。
Leisure Self
8/10
Excellent
26 Apr 2019
Huang

附近風化區,女生入住還是要考慮一下

我一個女生旅行,樓下有居酒屋,這區算風化區,晚上回來沒什麼安全感
辦理入住電梯到3樓,房間算大,我第一天睡比較完備,沒有整理房間,但回來時房門口有小籃子裡面有新的盥洗用品
5樓有投幣式洗衣機,烘乾機投了2次錢烘不乾
拿回房間吹暖氣實在點

Location & surroundings

Hotel Crown Hills Yamagata
1 10 1 Kasumi Cho, Yamagata, Japan

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Hotel Crown Hills Yamagata

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