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Omiya Ryokan

Yamagata · Japan

46 Zao OnsenView location

9.2/10Excellent176 Reviews
Cleanliness9.6/109.6
Service9.2/109.2
Comfort9.0/109.0
Condition9.2/109.2
Neighborhood8.6/108.6
Amenities9.2/109.2
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  • Adults Only

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Omiya Ryokan

With a stay at Omiya Ryokan in Yamagata (Zaoonsen), you'll be steps from Zao Hot Springs Ski Resort and Zao Quasi-National Park. This ryokan is 15. 3 mi (24. 7 km) from Mt. Zao and 0. 4 mi (0. 6 km) from Zao Chuo Ropeway.

Enjoy the recreation opportunities such as hot springs or make use of other amenities including complimentary wireless Internet access. The front desk is staffed during limited hours. Free self parking is available onsite. At Omiya Ryokan, enjoy a satisfying meal at the restaurant.

Make yourself at home in one of the 32 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless Internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and bidets. Conveniences include safes and desks, and housekeeping is provided daily.

Read more about this hotelShow less

With a stay at Omiya Ryokan in Yamagata (Zaoonsen), you'll be steps from Zao Hot Springs Ski Resort and Zao Quasi-National Park. This spa ryokan is 0.3 mi (0.4 km) from Zao Sky Cable and 0.3 mi (0.5 km) from Zao Chuo Ropeway.

Make yourself at home in one of the 32 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms have complimentary toiletries and bidets. Conveniences include safes and desks, and housekeeping is provided daily. The front desk is staffed during limited hours.

Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Concierge
Spa
Non-smoking

Check-in and check-out

Check-in from 2:00 PM
Check-in until 7:00 PM
Check-out until 10:00 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available No elevators Children not allowed Unicode Support true Professional property host/manager Pets not allowed

Cleaning and safety

Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tax is imposed by the city: JPY 150.00 per person, per night

    We have included all charges provided to us by the property.

  • You need to know
    • Children 6 years old and younger are not permitted at this property.
    • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
    • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
  • Special Instructions
    The front desk is open daily from 7 AM - 9:30 PM. This property doesn't offer after-hours check-in. The front desk is staffed during limited hours. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Guests booked in Half Board rates must check-in by 7 PM to receive dinner.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • Guests must contact this property in advance to reserve access to the public bathing facility
    • This property accepts credit cards and cash
    • Safety features at this property include a fire extinguisher
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    18
  • Spoken Language

    Japanese

    English

Nearby attractions

Zao Quasi-National Park 0.1 km / 0.1 mi
Zao Hot Springs Ski Resort 0.1 km / 0.1 mi
Zao Sky Cable 0.3 km / 0.2 mi
Zao Chuo Ropeway 0.6 km / 0.4 mi
Zao Super Slider 0.9 km / 0.5 mi
Zao Sanroku Ropeway 1 km / 0.6 mi
Zao Sanroku Station 1 km / 0.6 mi
Shiginoya Chinuma 1.3 km / 0.8 mi
Dokko Numa (Dokko Pond) 2.3 km / 1.4 mi
Sato Museum of History and Culture 3.7 km / 2.3 mi
Lina World 11.2 km / 6.9 mi
Saito Mokichi Memorial Museum 12.4 km / 7.7 mi
Zao Bodaira Highlands 13.3 km / 8.3 mi
Zaō Liza World 14.3 km / 8.9 mi
Takeda Winery 14.5 km / 9 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 32
  • hotel
  • Car parkExtra charge
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Room serviceExtra charge
  • Lift accessExtra charge
  • ShopExtra charge
  • Luggage roomExtra charge
  • BarExtra charge
  • Restaurant: 1
Show 5 more facilities & services
  • Meeting room: 1
  • MassageExtra charge
  • Only Adults
  • Non-smoking establishment
  • SkiingExtra charge
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • FAMILY ROOM STANDARDFAMILY ROOM • STANDARDFAM.ST

    Photos are not available for this room type.

    Omiya Ryokan

    FAMILY ROOM STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE JAPANESE ROOM NON SMOKINGDOUBLE • JAPANESE ROOM NON SMOKINGDBL.JE-NM

    Photos are not available for this room type.

    Omiya Ryokan

    DOUBLE JAPANESE ROOM NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    JAPANESE ROOM NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.JE-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Omiya Ryokan

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room JAPANESE ROOM NON SMOKINGRoom • JAPANESE ROOM NON SMOKINGROO.JE-NM

    Photos are not available for this room type.

    Omiya Ryokan

    Room JAPANESE ROOM NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    JAPANESE ROOM NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.JE-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE JAPANESE ROOMDOUBLE • JAPANESE ROOMDBL.JE

    Photos are not available for this room type.

    Omiya Ryokan

    DOUBLE JAPANESE ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    JAPANESE ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.JE

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM MOUNTAIN VIEWFAMILY ROOM • MOUNTAIN VIEWFAM.VN

    Photos are not available for this room type.

    Omiya Ryokan

    FAMILY ROOM MOUNTAIN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    MOUNTAIN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.VN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SEMIDOUBLERoom • SEMIDOUBLEROO.SD

    Photos are not available for this room type.

    Omiya Ryokan

    Room SEMIDOUBLE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SEMIDOUBLE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SD

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room ECONOMYRoom • ECONOMYROO.EY

    Photos are not available for this room type.

    Omiya Ryokan

    Room ECONOMY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.EY

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE WITH SHARED BATHROOMSINGLE • WITH SHARED BATHROOMSGL.FH

    Photos are not available for this room type.

    Omiya Ryokan

    SINGLE WITH SHARED BATHROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    WITH SHARED BATHROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.FH

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN JAPANESE ROOM WITH SHARED BATHROOMTWIN • JAPANESE ROOM WITH SHARED BATHROOMTWN.JE-FH

    Photos are not available for this room type.

    Omiya Ryokan

    TWIN JAPANESE ROOM WITH SHARED BATHROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    JAPANESE ROOM WITH SHARED BATHROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.JE-FH

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room JAPANESE ROOMRoom • JAPANESE ROOMROO.JE

    Photos are not available for this room type.

    Omiya Ryokan

    Room JAPANESE ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    JAPANESE ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.JE

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST

    Photos are not available for this room type.

    Omiya Ryokan

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE ECONOMYDOUBLE • ECONOMYDBL.EY

    Photos are not available for this room type.

    Omiya Ryokan

    DOUBLE ECONOMY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EY

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO BEDSRoom • TWO BEDSROO.2B

    Photos are not available for this room type.

    Omiya Ryokan

    Room TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN JAPANESE ROOM NON SMOKINGTWIN • JAPANESE ROOM NON SMOKINGTWN.JE-NM

    Photos are not available for this room type.

    Omiya Ryokan

    TWIN JAPANESE ROOM NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    JAPANESE ROOM NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.JE-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room JAPANESE ROOM WITH VIEWSRoom • JAPANESE ROOM WITH VIEWSROO.JE-WV

    Photos are not available for this room type.

    Omiya Ryokan

    Room JAPANESE ROOM WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    JAPANESE ROOM WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.JE-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room WITH SHARED BATHROOMRoom • WITH SHARED BATHROOMROO.FH

    Photos are not available for this room type.

    Omiya Ryokan

    Room WITH SHARED BATHROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    WITH SHARED BATHROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.FH

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN JAPANESE ROOMTWIN • JAPANESE ROOMTWN.JE

    Photos are not available for this room type.

    Omiya Ryokan

    TWIN JAPANESE ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    JAPANESE ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.JE

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room ECONOMY NON SMOKINGRoom • ECONOMY NON SMOKINGROO.EY-NM

    Photos are not available for this room type.

    Omiya Ryokan

    Room ECONOMY NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    ECONOMY NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.EY-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN WITH SHARED BATHROOMTWIN • WITH SHARED BATHROOMTWN.FH

    Photos are not available for this room type.

    Omiya Ryokan

    TWIN WITH SHARED BATHROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    WITH SHARED BATHROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.FH

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room JAPANESE ROOM WITH SHARED BATHROOMRoom • JAPANESE ROOM WITH SHARED BATHROOMROO.JE-FH

    Photos are not available for this room type.

    Omiya Ryokan

    Room JAPANESE ROOM WITH SHARED BATHROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    JAPANESE ROOM WITH SHARED BATHROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.JE-FH

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE WITH SHARED BATHROOMDOUBLE • WITH SHARED BATHROOMDBL.FH

    Photos are not available for this room type.

    Omiya Ryokan

    DOUBLE WITH SHARED BATHROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    WITH SHARED BATHROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.FH

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE NON SMOKINGDOUBLE • NON SMOKINGDBL.NM

    Photos are not available for this room type.

    Omiya Ryokan

    DOUBLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE JAPANESE ROOM WITH SHARED BATHROOMDOUBLE • JAPANESE ROOM WITH SHARED BATHROOMDBL.JE-FH

    Photos are not available for this room type.

    Omiya Ryokan

    DOUBLE JAPANESE ROOM WITH SHARED BATHROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    JAPANESE ROOM WITH SHARED BATHROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.JE-FH

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST

    Photos are not available for this room type.

    Omiya Ryokan

    Double or Twin STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Omiya Ryokan

9.2
Excellent
176 Reviews
Cleanliness
9.6 /10
Service
9.2 /10
Comfort
9.0 /10
Condition
9.2 /10
Neighborhood
8.6 /10
Amenities
9.2 /10
75 reviews shown
4/10
Poor
22 Jun 2026
Stephen
I booked the Ryokan on a room only basis, when I arrived, I tried to add dinner and breakfast. The staff member I spoke to said that it was impossible to add dinner and breakfast to my booking. I cannot understand why a hotel would refuse to add food to their tariff. Otherwise, the hotel was very good.
Self
8/10
Excellent
03 May 2026
Jared
Had no ac due to the time of year we jut opened windows to allow air flow. Room was super clean definitely exceeded our expectations.
Partner
8/10
Excellent
23 Apr 2026
Anne
Friendly staff, nice natural Onsen within premise, very convenient-centrally located and brightly lit, especially when walking back at night after dinner outside, it's most welcoming. Amenities at the lounge and free shuttle service to/from Yamagata station is important for me so it's nice to have that. Room is spacious, very peaceful stay.
Self
10/10
Exceptional
31 Dec 2025
Roston
The service was fantastic across the board with everyone that we encountered from the staff.
Leisure Partner
10/10
Exceptional
20 Dec 2025
Rong
Clean and quiet room. Excellent onsen. Nice staff. Close to ski lift.
Leisure Family
10/10
Exceptional
27 Mar 2025
Marci
We had a wonderful stay during the ski season. The staff is very friendly and the location is close to the gondola.
Leisure
10/10
Exceptional
20 Feb 2025
Lawrence
Great experience
10/10
Exceptional
15 Feb 2025
NL
The staff members were friendly and helpful. The hotspring was a bit small.
Leisure Family_with_children
10/10
Exceptional
30 Dec 2024
Samuel
Traditional Japanese ryokan…highly recommended for those wanting an authentic experience.
8/10
Excellent
15 Dec 2024
Ally
Loved our stay at Omiya. Great location and great experience for a first timer at a Ryokan. Docked a star because instructions for using facilities were slightly confusing and beds gave both my partner and I back problems. They were accommodating to tattoos (using tape or just going when no one else was around) which was a pleasant surprise. Would stay again!
Leisure Partner
10/10
Exceptional
19 Nov 2024
Dawson
Food was amazing, amenities were great
Leisure Partner
10/10
Exceptional
21 Oct 2024
Jason
This is a larger complex but it felt like a cozy ryokan throughout, especially in the rather large Japanese style room that I had. Staff speak little English but were friendly enough to work around my poor Japanese.
10/10
Exceptional
17 Mar 2024
Brandy
Loved our room, the onsen was clean and relaxing. The food was great and the service was perfect.
Partner
10/10
Exceptional
17 Mar 2024
Zhixiang
Nice and clean room. Staff is very friendly and helpful too!
Leisure Partner
8/10
Excellent
02 Mar 2024
JUNWAN
Great place to stay
8/10
Excellent
06 Feb 2024
Samuel
太多梯級,不方便長者行動
Leisure
8/10
Excellent
27 Jan 2024
Serena
Very spacious and clean, staffs are pretty nice. Close to the ski area. A bit pricey.
Leisure Family
10/10
Exceptional
26 Dec 2023
Phillip

Amazing! Great traditional food. Lovely helpfull s

This place was absolutely amazing. Staff was exceptional.Hotel was very clean and accommodating. They give you so much food. Dinner comes with probably 20 different pieces of food that is traditional. I ate food that i still don’t know what it was but it was prepared and displayed beautifully. Onsen was small but clean and great after a day of skiing. Would definitely come back.
Partner
10/10
Exceptional
08 Nov 2023
Vinh
Omiya Ryokan is easily accessible by car. There is parking not too far from the Ryokan itself. Staff service was excellent; they were accommodating even though we didn’t speak a word of Japanese (thank god for Google Translate). The food was a delight. Room was spacious and very clean. The onsen was small, but was really well kept. 10/10.
Leisure Friends
10/10
Exceptional
16 Feb 2023
Jeffrey
This a great place to stay if you are looking for a typical Japanese hotel with a hot spring in the hotel and within walking distance of the Zao ski area. The hotel is clean and comfortable. They have a nice lounge area to relax after skiing. We had 1/2 board that included a typical Japanese breakfast and dinner - both expertly served and outstanding. Highly recommended hotel!!!
Leisure Friends
10/10
Exceptional
14 Feb 2020
Joe
Absolutely incredible experience! One of the more amazing places I’ve ever stayed. Service was top notch! Clean and spacious rooms. A perfect taste of traditional ryokan. Exquisite dining as well!
Partner
2/10
Poor
11 Jan 2018
iwona

Money stolen from our backpack inside the room

A certain amount of cash (€900) was stolen from our backpack inside our room either during dinner or breakfast time on our last day, before departure. I realised that immediately after leaving the hotel and I could not go back to report it because we would miss first the train and then the flight. Now we cannot file a police report from overseas and there is no way for us to contact the management of this ryokan to inform them about the event. In fact, no email address is available online and the staff at the ryokan could barely speak some word in English, so it is pointless to try to contact them via phone. This was the most expensive ryokan we stayed at during our trip in Japan and never would we expect that such a miserable action would take place. Very disappointed! Besides this event, the rooms were very beautiful, the dinner was below average and there was no open-air hot spring.
Partner
10/10
Exceptional
12 Dec 2017
Khim Leng

A wonderful ryokan stay.

The stay at Omiya ryokan is excellent. The room is spacious and clean. The guest lounge has massaging armchair that help the guest to relax. It would be good to have more English language books in the lounge for reading. Overall, the stay allows the travellers to enjoy the hospitality of the Japanese running the ryokan.
Family
10/10
Exceptional
10 Oct 2017
Michael

Highly recommended

This hotel is very nice tradional Japenese with great amenities and food.
Family
10/10
Exceptional
17 Jul 2026
MITSURU
お風呂が良いです。泡風呂は癒されました。泉質が自分に合ってます。
Friends_and_family Family
8/10
Excellent
27 Jun 2026
Akihiro
リピーターです。今回宿泊した部屋は、Wi-Fiが全くつながりませんでした。宿の人に話したところ、それを知っていたものの、こちらが諦めるだけの反応をみせるだけで、それ以上の対応はなかったです。設備が悪いのになぜ放置しているのか不明。とても残念。
Self
8/10
Excellent
27 May 2026
Mitsuyoshi
湯上がり後のリラックスルームでのコーヒーやお茶の提供やマッサージ機の無料利用など満足感があります
Partner
10/10
Exceptional
02 Apr 2026
Kimiko
階段が多い建物でもスタッフのかたが荷物運んでくださりありがたい 暖房よく聞いてました 駐車場は目の前 
Self
10/10
Exceptional
27 Mar 2026
??
全ての接客が素晴らしかったです。
10/10
Exceptional
10 Mar 2026
Wai hang
Good service
Partner
10/10
Exceptional
08 Mar 2026
Katsuhiro
蔵王温泉らしく硫黄臭が充満して雰囲気が出ている。館内は全館畳張りでモダンレトロ様で良い。
お風呂は少し狭い。
Self
10/10
Exceptional
26 Feb 2026
Ko-Jung
房間還算大 餐點普通 設施不錯
Friends_and_family Family
4/10
Poor
21 Feb 2026
Gregory
The hotel is lovely, the location lovely. The staff are horrendous and lack any sense of customer service. From check-in to our restaurant experience we found the staff evasive, lazy, and during dinner rude interrupting a meal to insist guests to sign their bill because they want to go home. This was not a language issue or a cultural issue it was a front customer facing team that lacks the basics in customer service. So I loved the hotel - despite the engaged and rude staff.
8/10
Excellent
08 Feb 2026
SAYURI
色々と急な変更がありましたが、フロントの方が柔軟に対応してくださいました。
各所にステキなサービスもあって、また訪れたいと思いました。
Leisure Self
10/10
Exceptional
05 Feb 2026
Ka Ho
房間很乾淨,職員服務態度超好的,溫泉也很棒
早晚餐不但好吃,還很好看
Leisure Self
10/10
Exceptional
01 Feb 2026
TienYang
Good
10/10
Exceptional
27 Jan 2026
So
笑顔で対応してくれて温かさを感じました。あと日本人スタッフで頑張っているところが良いです。
8/10
Excellent
23 Jan 2026
HO YIN
房間很舒服,酒店中有很多細心服務,維一個人感覺有點失望是餐食沒預期理想,可能用同等價錢在附近餐廳可嘗到更多不同美食。但整體是推薦這家酒店的,讚👍
Self
10/10
Exceptional
27 Dec 2025
SIU KIN
nice room, onsen and food
10/10
Exceptional
19 Dec 2025
po wing
門口有停車位 由於車路狹窄 揸車要非常小心
員工服務態度非常好 主動幫你攞行李
酒店有免費茶水 咖啡 朱古力 免費享用
房間整潔舒適寬敞
硫磺溫泉池 泡溫泉非常舒適 對身體有益
Partner
10/10
Exceptional
30 Nov 2025
Cable
舊式旅館,很有味道,食物美味,喜歡日式旅館的朋友,一定要試!
Leisure
8/10
Excellent
24 Nov 2025
Wai Chung
早晚餐很豐富
Friends_and_family Family
10/10
Exceptional
23 Nov 2025
CHIKAKO
スタッフの方の気配りが大変よく快適に過ごすことができた
8/10
Excellent
13 Nov 2025
SUET MING
房間只有暖氣,開了會很熱
其他一切都不錯
Self
10/10
Exceptional
11 Nov 2025
Hanae
畳敷きの館内は趣があった。足腰の悪い方には階段はつらいかもしれないが、リラックスできる空間だった。
お風呂は洗い場が6~8個と広いわけではないが、こじんまりとしていて、くつろげる空間になっていた。
Leisure Family
6/10
Pleasant
09 Nov 2025
豊
客室、温泉、フロントスタッフは問題ないがレストランスタッフが味噌汁溢した後の対応にやや不満でした。テーブルの袖部や椅子、畳にも溢れているのに対応漏れ。その為、自分たちで席をずらしました。忙しいのはわかりますがもう少し気を配って欲しかったです。
Leisure Friends
8/10
Excellent
09 Nov 2025
Kimitaka
温泉が最高
Business_and_leisure Self
10/10
Exceptional
22 Oct 2025
takayuki
懐石料理をいただきました。手が混んでいるのがよくわかり、味も良かったのでついついご飯大盛をおかわりしてしまいました。おすすめです。
Leisure Self
10/10
Exceptional
19 Oct 2025
??
温泉♨️も料理も最高でした♪ スタッフも素晴らしい対応で楽しい旅行の思い出ができました♪ありがとうございました♪
10/10
Exceptional
26 Sep 2025
Toshinori
スタッフの方からのお部屋の説明が大変丁寧でした。お部屋は掃除が行き届いており、チェックアウトまで快適に過ごせました。帰る際は、運転中に眠気が来ないようにお礼のメッセージカードと一緒にガムをいただきました。細やかなお気遣いがたくさんあり、とても有難かったです。山形に来た際にはまた宿泊したいと思います。
Leisure Friends
8/10
Excellent
11 Sep 2025
??
小さくも手入れの整った旅館でした。温泉は時間帯で男風呂・女風呂が入れ替わります。
 駐車場は狭いですがスタッフの方が誘導してくれます。今回借りた部屋にエアコンはないですが、設置型の空調機がある為、快適に過ごせました。
 近くには源泉の湯と最低限、お食事処がありました。温泉街は少し狭く、車では走りずらいですが...おすすめです。
Leisure
10/10
Exceptional
06 Sep 2025
sadao
レトロな雰囲気で、ゆったりできました❗朝晩の料理も素晴らしい。
Leisure Friends
10/10
Exceptional
17 Jul 2025
Takako
スタッフの方々はとても親切なのに気さくな面もあり、本当に心地よい旅館でした。
ただエレベーターがないのが…温泉の泉質的に難しいとのこと。そこだけが少し気になりましたがご飯も美味しくあの価格であのクオリティ!エレベーターなくてもまた行きたいです
10/10
Exceptional
24 Jun 2025
みさ
施設もお部屋も綺麗で、雰囲気のあるお洒落な旅館でした。従業員の方の対応もかなりよかったです。
Leisure Partner
10/10
Exceptional
17 Jun 2025
??
お風呂が24時間入れて、泉質も最高でした。共同浴場のアクセスも良くて、駐車場も広くて言う事無しです。お勧めです。
Leisure Partner
8/10
Excellent
16 Jun 2025
RIEKO
良い雰囲気ですが、階段の上り下りに苦労しました。
行ってみないと・・・
運動と思いながら行き来しましたが結構きつかったです。
Friends_and_family Friends
10/10
Exceptional
23 May 2025
luc

Super expérience à Zao onsen.

Super ryokan niché dans la montagne de zao. Pas si facile d'accès sans voiture (bus et bouchons depuis Yamagata). Néanmoins cela vallait le coup : très beau lieu tout confort. Litterie impeccable, bâtiment propre et surtout un repas merveilleux !! Le onsen est très jolie mais le bain extérieur est très très chaud. Seul bémole : pas de douches dans la chambre mais pas si grave sachant qu'il y a un onsen. Très bon séjour à 4 !! nous recommandons vivement en couple, entre amis ou en famille : il y a un espace commun où se détendre et jouer a des jeux ou discuter.
A noter que hors saison le village n'est pas spécialement beau.
Partner
10/10
Exceptional
24 Mar 2025
HuiMin
環境乾淨 服務親切
Self
10/10
Exceptional
23 Mar 2025
Hoi ying
一泊2食整體很好,温泉舒適,房間很大,有暖氣切備
Partner
10/10
Exceptional
22 Mar 2025
HuiMin
環境乾淨 服務親切
浴池都很乾淨
Self
10/10
Exceptional
15 Mar 2025
??
親切的行李到房服務

舒服的溫泉
10/10
Exceptional
14 Mar 2025
Rika
とても雰囲気の良い宿でした。お食事もとてもおいしく、また、スタッフの方の気遣いも素晴らしかったです
Business_and_leisure Self
8/10
Excellent
06 Mar 2025
Verified traveler
宿泊部屋と客数の割に、冬は露天風呂が使えずにお風呂が小さく常に込んでいる
Friends_and_family Family
10/10
Exceptional
02 Mar 2025
Pei-Hsiu
很經典老牌的飯店, 木造的房子住起來很舒服, 都是禢禢米, 房間內寬敞, 早餐, 晚餐分量皆很足夠, 沒有電梯, 行李搬運較辛苦, 有放置雪具的專用暖房, 有溫泉, 可惜的是溫泉池太小而且溫度太燙, 藏王巴士站走過來大概5~7分鐘, 可安排接送
Friends_and_family Family
8/10
Excellent
20 Feb 2025
Charm Wah
Good except no private bathroom, only in pubic onsen
Leisure Family
2/10
Poor
09 Feb 2025
KI LEONG

Bad service

The service is extremely bad. The staff is not nice. we booked a shuttle to pick up at 4:40, the staff wrong booked 3:30 and we waited 30 mins under the snow and had to walk back under the snow.
10/10
Exceptional
20 Jan 2025
Chiafu

接駁注意

餐點意外好吃,如果會英文與日文可以減少溝通上的誤會。寄放行李需要自行拿至二F休息室旁的小房間放置,接駁車時間到達時需要自行提前拿至大廳才能放上車
Friends_and_family Family
10/10
Exceptional
13 Jan 2025
??
無
Leisure Family_with_children
6/10
Pleasant
30 Dec 2024
DONGYUN

6성급호텔인가?

겨울성수기라 가격이 너무 비쌌어요
료칸의 의미는 있지만 겨울성수기 1박에 100만원은 과하지않나싶네요
6성급호텔보다 비싸네요
10/10
Exceptional
26 Nov 2024
Verified traveler
館内全てが畳敷きで、いつもと違う特別感がありました。
料理も地元食材を使ってます。
米沢牛のすき焼きや、陶板焼最高でした。
スタッフさんの対応も言う事なし。
温かいおもてなしありがとうございました。
初めての蔵王温泉。
お湯も最高。
お肌とぅるんとぅるん。
また行きたいな。
Friends_and_family Friends
10/10
Exceptional
17 Oct 2024
Kunihiro
スタッフの対応もよく、設備やアメニティも申し分なし。
Leisure Partner
10/10
Exceptional
15 Oct 2024
mayumi
また来たいお宿でした。
ありがとうございました😊
10/10
Exceptional
06 Oct 2024
Nirie
良かった
6/10
Pleasant
06 Oct 2024
Tamaoki
暖冬になっているのに、エアコンの設備がなくて、部屋が暑かった。
Partner
10/10
Exceptional
13 Aug 2024
ATSUSHI
また泊まりたい
Leisure Family_with_children

Location & surroundings

Omiya Ryokan
46 Zao Onsen, Yamagata, Japan

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Omiya Ryokan

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