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Zao Shiki No Hotel

Yamagata · Japan

1272 Zao OnsenView location

9.2/10Excellent190 Reviews
Cleanliness9.6/109.6
Service9.4/109.4
Comfort9.4/109.4
Condition9.4/109.4
Neighborhood8.4/108.4
Amenities9.6/109.6
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  • Adults Only

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Zao Shiki No Hotel

Zao Shikino Hotel is perfectly located for both business and leisure guests in Yamagata. The hotel offers a wide range of amenities and perks to ensure you have a great time.

Luggage storage, Wi-Fi in public areas, car park, room service, newspapers are on the list of things guests can enjoy. Each guestroom is elegantly furnished and equipped with handy amenities. Entertain the hotel's recreational facilities, including sauna, hot spring bath, skiing, karaoke.

Zao Shikino Hotel is an excellent choice from which to explore Yamagata or to simply relax and rejuvenate.

Read more about this hotelShow less

With a stay at Zao Onsen Zao Shiki No Hotel in Yamagata (Zaoonsen), you'll be within a 10-minute walk of Zao Hot Springs Ski Resort and Zao Quasi-National Park. This spa ryokan is 0.1 mi (0.2 km) from Shiginoya Chinuma and 0.3 mi (0.5 km) from Zao Sanroku Ropeway.

Make yourself at home in one of the 41 air-conditioned rooms featuring refrigerators. Complimentary wireless internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include electric kettles, and housekeeping is provided daily.

The front desk is staffed during limited hours. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Concierge
Spa
Non-smoking
Accessible facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until 7:00 AM
Check-out until 10:00 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available Children not allowed Unicode Support true Professional property host/manager Pets not allowed

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tax is imposed by the city: JPY 150.00 per person, per night

    We have included all charges provided to us by the property.

  • You need to know
    • Children 6 years old and younger are not permitted at this property.
    • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
    • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
  • Special Instructions
    The front desk is open daily from 7:00 AM - 9:30 PM. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools. This property's outdoor public bath is closed seasonally from late December to February 28. Guests with dietary restrictions or food allergies should contact this property at least 2 days in advance.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • Guests must contact this property in advance to reserve access to the public bathing facility
    • This property accepts credit cards and cash
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    18
  • Spoken Language

    Japanese

Nearby attractions

Zao Quasi-National Park 0.1 km / 0.1 mi
Zao Sanroku Ropeway 0.4 km / 0.3 mi
Zao Sanroku Station 0.5 km / 0.3 mi
Zao Chuo Ropeway 0.6 km / 0.4 mi
Zao Hot Springs Ski Resort 0.7 km / 0.4 mi
Shiginoya Chinuma 1.2 km / 0.7 mi
Zao Sky Cable 1.4 km / 0.9 mi
Zao Super Slider 2 km / 1.3 mi
Dokko Numa (Dokko Pond) 3.4 km / 2.1 mi
Sato Museum of History and Culture 3.4 km / 2.1 mi
Lina World 10.9 km / 6.8 mi
Saito Mokichi Memorial Museum 12.2 km / 7.6 mi
Zao Bodaira Highlands 12.8 km / 8 mi
Zaō Liza World 13.9 km / 8.6 mi
Takeda Winery 14.2 km / 8.8 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 41
  • hotel
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Room serviceExtra charge
  • Laundry serviceExtra charge
  • Lift access
  • ShopExtra charge
  • Luggage roomExtra charge
  • BarExtra charge
  • Restaurant: 1
Show 7 more facilities & services
  • Smoking areaExtra charge
  • Meeting room: 1
  • SaunaExtra charge
  • MassageExtra charge
  • Only Adults
  • Non-smoking establishment
  • SkiingExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

HB

Half Board

Usually includes breakfast and one additional meal.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • JUNIOR SUITE NON SMOKINGJUNIOR SUITE • NON SMOKINGJSU.NM

    Photos are not available for this room type.

    Zao Shiki No Hotel

    JUNIOR SUITE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Zao Shiki No Hotel

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE TWO BEDSJUNIOR SUITE • TWO BEDSJSU.2B

    Photos are not available for this room type.

    Zao Shiki No Hotel

    JUNIOR SUITE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room JAPANESE ROOMRoom • JAPANESE ROOMROO.JE

    Photos are not available for this room type.

    Zao Shiki No Hotel

    Room JAPANESE ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    JAPANESE ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.JE

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARDJSU.ST

    Photos are not available for this room type.

    Zao Shiki No Hotel

    JUNIOR SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE RUN OF HOUSETRIPLE • RUN OF HOUSETPL.RO

    Photos are not available for this room type.

    Zao Shiki No Hotel

    TRIPLE RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room NON SMOKINGRoom • NON SMOKINGROO.NM

    Photos are not available for this room type.

    Zao Shiki No Hotel

    Room NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN JAPANESE ROOMTWIN • JAPANESE ROOMTWN.JE

    Photos are not available for this room type.

    Zao Shiki No Hotel

    TWIN JAPANESE ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    JAPANESE ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.JE

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN JAPANESE ROOM NON SMOKINGTWIN • JAPANESE ROOM NON SMOKINGTWN.JE-NM

    Photos are not available for this room type.

    Zao Shiki No Hotel

    TWIN JAPANESE ROOM NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    JAPANESE ROOM NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.JE-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN DELUXETWIN • DELUXETWN.DX

    Photos are not available for this room type.

    Zao Shiki No Hotel

    TWIN DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Zao Shiki No Hotel

9.2
Excellent
190 Reviews
Cleanliness
9.6 /10
Service
9.4 /10
Comfort
9.4 /10
Condition
9.4 /10
Neighborhood
8.4 /10
Amenities
9.6 /10
75 reviews shown
10/10
Exceptional
21 Apr 2026
Nicole
Absolutely incredible! The staff was very friendly and the onsens were relaxing. We didn't realize there was a shiatsu massage chair in the room. That was a definite bonus. We went for the junior suite, which was a bit of a splurge, but worth every penny. I would definitely recommend the upgrade.
Friends_and_family Family
10/10
Exceptional
17 Feb 2026
Lawrence
Extremely comfortable, excellent staff and outstanding service!
10/10
Exceptional
05 Jan 2026
Vanessa
Comfortable and great location. A few minutes to the ski resort.
Partner
10/10
Exceptional
29 Nov 2025
Christina
Every detail was considered for the ultimate relaxing stay. The meals were great, the lobby always had refreshments and the massaging chair in the room was perfect.

The main draw to staying here was the hot springs. I was relieved that my tattoo was not an issue in the baths. I would love to come back and stay longer next time!
Leisure Friends
10/10
Exceptional
27 May 2025
Lisa
Staff was very welcoming, meals were executed very well, sulfur baths and open baths were very nice. Our room was large, comfortable and clean. Great place to stay
10/10
Exceptional
09 May 2025
Kayuki
Friendly and clean
Leisure Partner
10/10
Exceptional
12 Apr 2025
Dave
Particularly excellent onsen!
10/10
Exceptional
08 Apr 2025
Sam
best choice in town with the most meticulously prepared dinner and breakfast. newly built hotel rooms with all the great belts and whistles. great room, comfortable beds and fast wifi. highly recommend this hotel!!!
Leisure Family
10/10
Exceptional
07 Mar 2025
Ivy

Amazing

Amazing Staff and Comfortable Bed.
Partner
10/10
Exceptional
27 Feb 2025
Kai Xuan
My wife and I truly enjoy our 3-days-2-nights stay at Zao Shiki No Hotel.

This is our every first time visiting Zao, in Yamagata Prefecture.

Free shuttle services are included to-and-fro between Yamagata Station and the hotel (with prior booking of the service)
This is wonderful, and absolutely convenient.

Check-in process is quick and smooth and the front-desk staff is able to communicate with us in English.

The room assigned to us is on the 6 floor. It is so clean and spacious. We love the room!

Breakfasts and dinners are included in our hotel booking. They are great! We enjoy our meals during our stay in the hotel.
The staff in the restaurant are friendly and provide good services.
Thank you for storing a bottle of Sake which I have ordered it during my dinner on the 1st night. Haha.
I couldn't finish drinking the entire 300ml bottle of Sake by myself alone as my wife is not drinking it. The staff is willing to store and keep the bottle of my Sake so that I can enjoy it for my dinner on the 2nd day.

Thank you team!

We enjoy our stay!
We will return some day in the future !
Leisure Family
10/10
Exceptional
15 Feb 2025
Dylan
Great hotel that is right next to the best base area at zao onsen resort! The junior suite was incredible, I really liked the Japanese styling with full western amenities. It was extremely spacious and having two in room ac units for the living room and bedroom was great. We never ate dinner at the hotel but my sister and I both really enjoyed the breakfast buffet both days we had it.

Additionally despite a language barrier I found the service to be excellent. Hotel staff came out of the hotel to carry our bags in, and they were very helpful getting us shuttled to the bus station when we left.

My only complaints are price and the indoor onsens. It was very expensive in early February, as nice as the room was, the rest of the facility didn’t quite match the price tag. Additionally the indoor onsen water smelled slightly of chlorine and doesn’t feel like it is sourced from the local sulfur springs. Personally I’d recommend skipping them and just going into town for the public baths unless it’s really late
Leisure Family
10/10
Exceptional
21 Jan 2025
Ruth
Everything at this place was absolutely wonderful. The location was right beside the ski hill. The dinners and breakfast were incredible. The staff was very kind, the rooms were immaculate, and the choice of two Onsens - one outside and one inside was wonderful. Very quiet town - wonderfully relaxing vibe. Thank you so much!
Leisure Friends
10/10
Exceptional
06 Jan 2025
Wai Wa
.
10/10
Exceptional
29 Nov 2024
Doreen
My husband and I loved the onsen facility. We also liked the dinner and breakfast. Staffs are very friendly. The pick up and drop-off service was excellent. Thanks
Leisure Partner
10/10
Exceptional
29 Oct 2024
Kant
The staff were kind and helpful.

Rooms were spacious and cosy.

Excellent experience!
Leisure Friends
10/10
Exceptional
05 Feb 2024
HSIN HUNG
Clean and spacious room. It kinda expensive in ski season, but still the best choice at Zao, Yamagata.
Smoking room is near the lobby, which is a really bad design, you can smell the stinks every time before taking the elevator.
Overall, a great place to stay.
Leisure Family
10/10
Exceptional
26 Feb 2021
Mark

Great!

Great staff. Close to the ski lifts. Very enjoyable. Recommend ordering the hotel dinners ahead of time unless you plan on dining in Yamagata (30 min drive).
Friends_and_family Family
8/10
Excellent
24 Jan 2020
Verified traveler
Great staff. Delicious food.
Shuttle schedule does not coordinate with train schedule. Even the public bus schedule. We came in from Sendai and just missed public bus. Had to wait an hour. For the shuttle bus it was almost a 2 hour wait.
Leisure Partner
10/10
Exceptional
29 Dec 2019
Sophana

Wonderful onsen hotel.

We have great time at the hotel. Dinner is perfect. Very delicious and full course. Everything is OK. Just quite far from the bus station.
Friends_and_family Family
10/10
Exceptional
17 Nov 2019
Verified traveler
There were 2 onsens on service which were great. But I was not told by the check in staff that I could also enjoy other nearby onsens :(
Leisure Friends
10/10
Exceptional
06 Apr 2019
Verified traveler
new room, shuttle bus is good. I will come back again!
Friends_and_family Family
10/10
Exceptional
15 Dec 2018
Annie

Comfortable stay

Service was very good. We were picked up at bus station very soon after we informed the hotel of our arrival. Room was clean and spacious. Futon was nice to sleep on. Onsen was good. Meals were delicious, especially the grilled beef.
Family
8/10
Excellent
03 Jul 2018
Verified traveler
The onsen in the hotel was closed and need to walk about 70m to the onsen outside the hotel. You get wet when it rains.
Partner
10/10
Exceptional
20 Apr 2018
Verified traveler
Nice room. Will stay at this hotel again
Family
10/10
Exceptional
21 Feb 2018
Claas

Relaxing Hot Spring Baths and Wonderful Service

Very clean and well-kept hotel in Zao, with generous rooms. Perfect for ski-trips or just for a relaxing weekend. Zao is not a big town, so the location is perfect if you want a bit more quiet place in walking distance of the ropeway. Free shuttle to and from the bus terminal goes frequently, available on request. Service was very friendly and accommodating.
Despite the fact that we already had checked out in the morning, we could still use the hot spring bath when we came to the hotel to pick up our luggage in the afternoon, after a day of hiking.
Family
10/10
Exceptional
25 Jul 2026
Masami
離れの温泉がとてもよく、ホテル内の設備、部屋のとても新しく綺麗で、スタッフの方全員素晴らしい対応でした。
料理もとても美味しく満足です。
10/10
Exceptional
18 Jul 2026
masayo
昨年も利用し、設備サービスはじめスタッフの方々のホスピタリティがとても良くリピートしました。
食事は大変ボリュームもありつつ、雑にならず一品一品丁寧な内容で、部門で数々の評価を獲得しているのも納得です。お祝いを兼ねた席
だったのですが、大変心が温まるサービスをしていただきました。スタッフの方に感謝いたします。
温泉の質も良く、離れの源泉は湯冷ましにはちょうど良い距離です。
客室もゆったりしており、冷蔵庫の一品サービスも良し!6月のお部屋からは緑が一色で、蔵王の爽やかな風とともに癒しになります。
姉妹館の温泉立ち寄りも楽しめるのも魅力です。
Family
10/10
Exceptional
23 Jun 2026
nobuhiro
静かで、清潔感で、凄く良かったです。スタッフの方々も良かったです。
Partner
10/10
Exceptional
07 May 2026
tamayo
全てに満足!
スタップの皆さんのおもてなしにも感激しました。素晴らしいホテルでした!また、機会があったら是非泊まりに行きたいです…温泉も大変よかったです!
Self
10/10
Exceptional
12 Mar 2026
HSIUPING
工作人員很熱情的招待與服務、飯店的設施也很完善,晚餐精緻且很有特色,房間空間很大入住體驗非常的舒適、回程也有接駁巴士免費服務、這裡入住五天四夜非常的開心
Partner
10/10
Exceptional
23 Feb 2026
Ho Wang
交通安排完善,有免費專車接送山形駅及藏王巴士總站
職員態度友善,主動詢問是否需要協助及提供幫忙
房間空間廣闊,潔淨整齊一塵不染,好友共聚一流。設備如按摩椅、拖鞋、浴室用品為活動後提供救贖,溫泉氣氛配套完善
早餐自助餐選擇眾多,味道溫和飽暖。晚餐不論那款都色香味俱全,整天活動後補充營養
Friends
10/10
Exceptional
13 Feb 2026
Chi-Shiou
Good
Friends_and_family Family
10/10
Exceptional
11 Feb 2026
CHUN-CHI
客房乾淨舒適!
2/10
Poor
08 Feb 2026
Roger
客房費用太高,完全沒有那個價值.三星級的酒店,六星級的收費。比星野渡假飯店還貴,竟然不含晚餐!
Friends_and_family Family
10/10
Exceptional
03 Feb 2026
Min kong
員工行幫忙,房間溫泉也很好。跟滑雪場的距離十分近。
10/10
Exceptional
29 Dec 2025
POFEI
晚餐和早餐真的太棒了,房間也很舒適
10/10
Exceptional
22 Dec 2025
Yuen Yee
十分滿意的入住體驗
職員態度親切積極,非常靈活配合住客需要,真的令人有賓至如歸的感覺!
房間寬敞,床舖用品舒適
提供歡迎小甜品,讓人十分驚喜
晚餐很豐富美味,自助早晨也很多元化
距離藏王山麓站10分鐘內步程
酒店有很多貼心細節,我們一行四人非常感謝他們的用心
Friends_and_family Family
10/10
Exceptional
09 Nov 2025
KEIICHI
部屋がとても広くて寛げました。また、スタッフの方の対応、温泉、食事、すべて素晴らしく、とても楽しく滞在することができました。
Leisure Family
2/10
Poor
05 Nov 2025
Jan
We were very disappointed with our stay. We were astonished that in a hotel that also welcomes international guests, no one spoke English. The check-in process was unprofessional. Furthermore, we weren't informed that dinner reservations were required. When we wanted to eat, there was neither space nor food available – we ended up having to buy food in Lawson. This is absolutely unacceptable for us at this price point. We had expected significantly more and unfortunately cannot recommend this hotel to foreign guests. They took our money, but we didn't receive the service we expected.
Partner
8/10
Excellent
02 Nov 2025
チュウジ
スタッフの方々が親切でした。
紅葉🍁もとても綺麗でした。
Leisure Family
10/10
Exceptional
26 Oct 2025
???
お部屋も広く、お部屋に菓子、果物が用意頂き美味しくいただきました。
Leisure Family
10/10
Exceptional
26 Aug 2025
Hiroaki
清潔で従業員の対応が良かった
過干渉しないのが良かった
Leisure Self
10/10
Exceptional
23 Aug 2025
Verified traveler
お部屋も綺麗だったし、ウェルカムデザートも良かった。
食事も美味しかったし、スタッフの対応も良かった。
Friends_and_family Family
10/10
Exceptional
16 Aug 2025
ミナコ
お部屋も綺麗、料理も夕食、朝食全て美味しい、温泉の泉質も最高、接客も皆さん笑顔で最高なホテルでした!!!
ウェルカムデザートが冷蔵庫にあったり、この時期ならばの線香花火も出来て、おかげさまで楽しい旅行になりました。
8/10
Excellent
10 Aug 2025
???
たいへんよい
Leisure Family
10/10
Exceptional
01 Aug 2025
いくお
中規模のホテルですが、食事と温泉が抜群です。部屋はジュニアスイートでしたが、広々として良かったです。あえて難点を言えば、お洒落度はあまりないかな。
でもとても頑張っていて、応援したいホテルです。
Leisure Family_with_children
10/10
Exceptional
23 Jul 2025
トモエ
部屋や温泉は、きちんと掃除されていて清潔感があり、快適でした。
離れの温泉も、風情がありとても良かったです。
食事はボリュームがあり、食べきれない位で、デザートは部屋に持ち帰る事も出来、大変満足でした。

Leisure Family
10/10
Exceptional
06 Jun 2025
Kaoru
初めて利用させて頂きました。スタッフの方が、どなたもお気遣いがあり、特に、男性スタッフのTさんは、笑顔でご対応下さり、終始気持ち良く過ごす事ができました。お食事は、何を食べても美味しく、お夕飯はボリュームはたっぷり、朝はバイキングで大満足です。お風呂も広く清潔感があり、特に露天風呂は最高でした。お部屋も落ち着いた畳調で、バリアフリーで景観も良く、フロント横にあるラウンジでは、ドリンクやアイスキャンデー等のサービスが素晴らしいです。有難うございました。
Leisure Family
10/10
Exceptional
02 Jun 2025
Yan Wing
The hotel offers a pleasant stay, with delicious dining and courteous service.

Additionally, the hotel features two hot spring pools with scenic views.
Leisure Family
8/10
Excellent
28 May 2025
Kaori
リニューアルされており、部屋も素晴らしかった。
無料ドリンクもありがたく、朝食も種類も豊富で美味しくいただきました
Leisure
8/10
Excellent
23 May 2025
????
綺麗でとても良かった
温泉の外に出るのが
少し面倒かな
Leisure Self
10/10
Exceptional
25 Apr 2025
ISAMU
大いに満足。
10/10
Exceptional
13 Apr 2025
Verified traveler
房間很大很舒服,雪景很漂亮,戶外湯池很讚,晚餐、早餐都很豐富好吃,地點很好離纜車很近。
Friends_and_family Family
10/10
Exceptional
07 Apr 2025
Bear
各方面都非常好,有機會會再去
Leisure Partner
10/10
Exceptional
27 Mar 2025
Verified traveler

景色優美又方便的溫泉酒店

酒店就在藏王山纜車站旁,非常適合上山欣賞樹冰和滑雪。房間很大亦有按摩椅,早上窗外景色非常優美。酒店有兩個溫泉,推薦離酒店100米外的溫泉,室外溫泉設計美觀,配合漫天飄雪,景色非常漂亮。
Partner
10/10
Exceptional
26 Mar 2025
TIENSHENG
是非また泊まりたいです!
Leisure Family
10/10
Exceptional
25 Mar 2025
CHANGHSIA

家庭入住的飯店

適合家庭入住
Friends_and_family Family
10/10
Exceptional
18 Mar 2025
Verified traveler
Staff providing very good services, facilities maintained with high standards. A very good experience
10/10
Exceptional
02 Mar 2025
Verified traveler

會推薦親友來的舒適體驗

這次預約一泊二食。
硬體方面,房間非常漂亮也非常乾淨、窗戶打開就是雪景,令人開心:)
溫泉有2個!晚餐、午餐也很豐盛精緻。

浴衣除了基本花色之外還可以自己挑選其他花色、出入也都有防滑鞋/大衣可外借,很貼心。

服務方面,可能外國旅客讓部分飯店人員有些疲憊(?),但整體來說都很盡力提供好的服務。其中一位英文對應的女性staff非常熱情,很謝謝她。

位置很方便,走路3分鐘左右就是纜車站。另外還有接送服務非常方便。
8/10
Excellent
22 Feb 2025
Wing Hung
餐飲欠精緻,比較一般
Leisure Family
10/10
Exceptional
21 Feb 2025
kwan yi
酒店保養好好,一泊兩食非常好食,早餐buffet選擇多。另外,百步之湯溫泉超級正。略嫌接駁車太少,每天只有來回兩班。但酒店距離巴士站約15分鐘,距離纜車站很近,整體推介這間酒店。
Partner
6/10
Pleasant
20 Feb 2025
Pik YIng Catherine
“The overall experience at the hotel was decent, but the front desk staff had a cold attitude. Every time I needed assistance, they were perfunctory, just trying to send me away without really helping. They didn’t provide detailed explanations. For example, when I rented ski equipment, they didn’t measure my height and just randomly picked skis for me. They also didn’t explain how to handle or return the equipment afterwards. The hotel also sells sightseeing tickets with discounts, but the front desk staff didn’t mention that, so I ended up paying more money. There were further problems with other requests as well. As a major brand hotel, their service quality is definitely below standard. The room rates are not cheap either.\"
Self
10/10
Exceptional
16 Feb 2025
daiki
2泊でシーツ交換無しプランを選択すると500円お買い物券をくれるのですが、最終日にくれたのでチェックアウトの時間には売店が閉まってた。フロントに言って開けて貰えたが、ゆっくり見れなかった。初日にチケットをもらいたかった。
Leisure Friends
10/10
Exceptional
14 Feb 2025
Chung Ming
Stayed here for 1 night, after exhausting snowboard activities.
Parking friendly.
Clean and decent hotel and room environment
Excellent and helpful staff.
Great Japanese dinner (added on booking).

5-star hotel experience.
Would come back next time revisiting Zao
Leisure Family
10/10
Exceptional
11 Feb 2025
CHIEN NAN
飯店地點其實很方便,只是今年降雪量真的太驚人,從車站出發這短短幾百公尺,還是走得有點辛苦,建議跟飯店聯絡好接駁。這次是一泊二食,餐點真的豐盛又好吃,早餐是自助式,晚餐前做個運動再來吃,可能比較能完食!泡湯可以選擇戶外的半公共池,或者飯店內的大眾池,小可惜是沒有大景。除了價格高了點,一切都很完美!!
Friends_and_family Family
10/10
Exceptional
03 Feb 2025
TSUI HUA

非常喜歡

離纜車山麓站很近,服務人員態度很好,房間寬敞舒適,而且蠻新的,戶外雪景美到不行。有2個溫泉池,一個在本館,很大,但本館對面的硫磺池更棒,非常喜歡這間飯店,推薦入住。
Friends_and_family Family
4/10
Poor
03 Feb 2025
TOSHIKO
お部屋もサービスも良かったのですが、レストランがコースメニューしかなく毎日では飽きてしまいそうです。アラカルトやカフェもあると外出せずスキーの後に過ごせて良かったのが残念な点でした。
10/10
Exceptional
08 Jan 2025
Ycl
房間很大,食物質素很高而且房間有按摩椅, 出去滑雪也很方便
Leisure Family
10/10
Exceptional
06 Jan 2025
TSUYOSHI
ホスピタリティ溢れる良い宿です。毎年お世話になっています
Leisure Family_with_children
10/10
Exceptional
02 Jan 2025
Ching Wen

Friendly staff delicious food!

Staff was very friendly, food was pretty good and service was so awesome! I do recommend it, and I do believe I will come back when I visit Yamagata.
Friends_and_family Family
10/10
Exceptional
20 Dec 2024
KA PO
Room tidy and clean, the view is great. foods taste good, staffs are nice and helpful.
Better to have a clock in the hot spring that people can see how long they stay.
10/10
Exceptional
24 Nov 2024
MAYUMI
スタッフの方がそれぞれおもてなし精神で接して下さいました。とても快適で、素敵な時間を過ごさせていただきました。お風呂もお食事も大満足です。また行く機会があれば使わせていただこうと思います。
Leisure Family
10/10
Exceptional
31 Oct 2024
??
これぞThe Onsen、108歩先の離れにある源泉掛け流し硫黄濁り湯は最高でした。各階順次リフォームされているようで工事箇所があちこち見えますが、部屋は新しく快適でした。スタッフさんもとても親切で好印象でした。夕食は米沢牛を固形燃料で丸い小さな鉄板で焼くのがメインでとても美味しかったです。ひとつだけ改善要望を書くとすれば、ほぼ焼肉店状態でしたので、空気の入れ替えを考えていただけると良いと思いました。
Leisure Family_with_children
10/10
Exceptional
31 Oct 2024
Chun Hung
酒店食物很好,服務員很有禮貌,親切友善,温泉很舒服。
Friends_and_family Family
10/10
Exceptional
30 Oct 2024
Masao
ホテル内の施設・設備は全て最新で使いやすく清潔。部屋と廊下からの眺めは素晴らしかったです。
フロントロビーでいつでも各種ドリンクやスナック、アイスまで無料で提供されていてたのは驚きの太っ腹でした。
食事は量も質も言う事なし完璧でした。
Leisure Self

Location & surroundings

Zao Shiki No Hotel
1272 Zao Onsen, Yamagata, Japan

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Zao Shiki No Hotel

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