Name: Giovì Relais
Address: Via Roma 26, Polignano A Mare, 70044, IT

2/10

Poor

27 Jul 2026

Christine

A/C not working. We stayed at Giovi Relais for two nights and, unfortunately, our experience was disappointing because the air conditioning in our room did not work.

After our first night, we reported the issue as soon as the front desk opened, since there was no staff available overnight. The hotel acknowledged the problem, said it might be a filter issue, and told us someone would inspect it. Later that day, we were informed it had been checked, but nothing had changed. The room remained around 24°C even with the thermostat set to 16°C, and the only solution offered was a small fan.

We brought the issue up again, but were told the air conditioning was working properly, despite the room never cooling down. As a result, we had two very uncomfortable, sleepless nights. Having just arrived from San Francisco and dealing with jet lag made the lack of a functioning A/C even more difficult.

At check-out, we asked about compensation and were told to contact Hotels.com because the booking was made through them.

The property itself is in a great location, but a functioning air conditioner is a basic expectation, especially during the summer in southern Italy. We appreciated that the staff attempted to help, but unfortunately the issue was never resolved, which had a significant impact on our stay.

8/10

Excellent

19 Jul 2026

Arturo

Excelente Ubicación, bien presentado, No tienen parking y no supieron ofrecernos uno alternativo, el aire acondicionado no enfriaba lo suficiente ,el desayuno lo sirven demasiado tarde, no antes de las 8am

Partner

10/10

Exceptional

29 May 2026

Claude

All good

10/10

Exceptional

20 May 2026

Stanislav

Good hotel with excellent location!

Family

10/10

Exceptional

05 Oct 2025

Joshua

The spa was amazing (clean and rejuvenating), breakfast was delicious, and best of all, the staff were all super friendly, respectively, and helpful. We loved the hotel and will be back soon!
Thank you kindly,
Josh and Marissa

Leisure Partner

10/10

Exceptional

15 Sep 2025

Richard

An amazing stay at this beautiful boutique property in the heart of Polignano a Mare. Set in a wonderful location, the hotel rooms are characteristic and outstanding in every sense. The rooftop breakfast overlooking the sea was fantastic with lots of local produce. The staff throughout the property were so knowledgeable and helpful. We can’t recommend highly enough. We only wish we could’ve stayed for longer. Thank you so much!

Leisure Partner

8/10

Excellent

24 Apr 2025

Jose

nd

10/10

Exceptional

11 Aug 2024

ENRIQUE

Mucha cordialidad!!!

Muy bueno y trato muy cordial!!!

Partner

10/10

Exceptional

29 Jun 2024

Barbara

The manager went out of his way to welcome us way after hours and talk us through parking on a Red Bull Championship weekend!! Such a perfect spot with just incredible service!!

8/10

Excellent

07 Feb 2024

Eric

Breakfast was very minimal

Leisure Family

10/10

Exceptional

09 Oct 2023

Alan

Immediately adjacent to the old centre of Polignano, the hotel feels new, but styled on older local buildings, and using local materials. How often can you lay in bed, looking up at clamshell fossils in the stones of your arched ceiling? Our room (and the whole building, which features a spa in the cellar) felt calm and comfortable. The breakfast terrace was on the roof, with lovely views over the town, out to sea. Breakfast was reasonable - not the greatest selection in the world, but enough to keep you going until lunchtime. The nearest car-park is 6 or 7 minutes walk away, although if you know what you're doing, you can always stop briefly at the back door of the hotel to load/unload luggage. Staff very friendly and helpful.

Leisure Partner

10/10

Exceptional

15 Sep 2023

Dharlene

Should you ever have the opportunity to visit, Nicolette is a gem on the front desk! However do not miss the chance to meet Mario the Tuk Tuk driver he’s not only an incredible tour guide, but the whole village loves him! I would go back there in a heartbeat! ♥️✌️🇨🇦

Leisure Partner

8/10

Excellent

28 Aug 2023

Alfred

Perfect location, spacious, AC issues.

Beautiful hotel in a perfect location, close to old town and Lama Monoachile beach. You go out the door and you are on Via Roma. Lovely property with adequate breakfast included.
If you arrive by car there is a back door on a small street, cars are not permitted at the main entrance street. Nice spacious deluxe room. Staff all very nice and helpful.
Only issue we had was AC just would not cool. Nothing hotel could do. So if 24 degrees C in the room is not for you you may want to consider other options.

Partner

8/10

Excellent

03 Jul 2023

COLIN

This hotel is in the heart of Polignano.
The street outside gets very busy with people in the evenings, which adds to the vibe. Would i stay again, Yes please. The best place to park is outside the railway station FOC.

4/10

Poor

03 Jul 2023

Tracey

After a busy day exploring, we expect to come back to a refreshing room. Unfortunately the air conditioning didn’t not work or was set not to go below 24/25 degrees. We stayed 2 nights having to use a fan that was provided by the hotel to try and sleep. This is not acceptable for the amount of money we paid and what is advertised. Staff were friendly but useless, they appeared to know the issue but remained ignorant ti the situation. We were travelling with elderly frail parents and they wanted ti spit us up into different hotels. Not good enough.
Breakfast was nice and the location was excellent.

Leisure Family

10/10

Exceptional

12 Jun 2023

Gabrielle

Amazing staff, very walkable, close to restaurants, bars, shopping and everything you could imagine. We really enjoyed our stay!

Leisure Family

10/10

Exceptional

31 May 2023

Jacquelyn

Wonderful property located on a beautiful street in Polignano (via Roma), terrific restaurants and shops right next door and down the street.

Leisure Self

10/10

Exceptional

01 Oct 2022

Louis

It was in the center of the city

Leisure Partner

4/10

Poor

09 Jul 2022

Heidi

Disappointed

Disappointed that the spa was not included in the price and the aircon was not working so we had to sleep in very very hot conditions.

Location was excellent

Partner

10/10

Exceptional

05 Sep 2020

Donatella

Amazing stay

Fantastic property and attentive service. Everything was perfect. Highly recommended.

Partner

8/10

Excellent

30 Dec 2019

Verified traveler

Location was very good but needed to park outside of the downtown area.

Leisure Partner

10/10

Exceptional

16 Sep 2019

Verified traveler

The property was amazing! Can't wait to go back. We had to park our car at the train station about a 10 min walk. Not a big deal.

Leisure Partner

10/10

Exceptional

12 Sep 2019

Verified traveler

Excellent location close to everything. Service was excellent staff could not have been nicer.

Leisure Partner

10/10

Exceptional

31 Jul 2018

Dan

Pretty Polignaro

Great hotel and attentive service. The town has a Warren of narrow streets so parks BG can be problematic although there is a car park and shuttle bus service c.2km from the hotel.

Partner

10/10

Exceptional

12 Jun 2018

Rory

Great Location Definitely Stay Here Again

Would absolutely stay here again. It's a great location too.

Family

10/10

Exceptional

17 Jul 2017

Tim

Nice place

Great little hotel in Polignano - very friendly& welcoming staff
Room was lovely & spacious & the hotel is not far from the hustle & bustle of the restaurants & bars

Partner

10/10

Exceptional

29 May 2017

ray

Pleasant surprise

We were extremely pleased with this hotel. The location, the decoration, the complimentary breakfast in bed.... Everything was well beyond our expectations. Will certainly come back.

10/10

Exceptional

01 Oct 2016

judy

Great small property very well located\n

The staff is fabulous.Thanks to Dominico,Fabrizio snd Stefano for all you help with the car parking and luggage.
We had a great room with a private balcony.Location is perfect.

10/10

Exceptional

08 Sep 2016

Verified traveler

Like no other! Amazing hotel!

Amazing staff, free breakfast and wifi. Walking distance to the beach and city centre. A gem in an amazing town. Street parking is free don't pay the 20 euros - staff will park it on the street anyways.

10/10

Exceptional

24 May 2016

Bill & Christin

Most perfect place in Bari!

Wonderful room, hotel staff, valet parking, quiet & peaceful despite being located on busy cobblestone street. Room large; could use better towels; Internet connection pretty good.

6/10

Pleasant

24 Apr 2016

Verified traveler

Nice place, put down by hefty spa fee

We booked this small hotel in Polignano instead of Bari and paid a premium for it because we were charmed by the small capacity and unique character of the building and rooms, but to our great disappointment the on-site spa facilities were not complimentary as expected but only available at a price of 50€ per person for 1,5h usage. We were very put down by this as the spa was the winning factor for booking this particular hotel and it definitely tainted our stay, I did not feel like the information provided before booking the place indicated this to be the case.
Besides this, the owner of the hotel was extremely friendly and helped to park our car in the small side streets.
A nice small boutique hotel, but for us it not worth the premium fee without the spa.

Partner

10/10

Exceptional

09 Jul 2026

Daniel

Freundliche sehr saubere Zimmer
Personal stets höflich und hilfsbereit
Frühstück hervorragend und täglich frisch zubereitet

8/10

Excellent

09 Jun 2026

Mohamad Hussein

Localização maravilhosa.
Café da manhã muito fraco, tem que melhorar.
A cama sugiro um pillow top, achei dura.
Atendimento solicito, quanto ao estacionamento um pouco complicado para quem está de carro mas ok.
Pela localização vale a pena.

Partner

10/10

Exceptional

21 May 2026

Elinor

Great stay all in all. The rooftop was a little tricky to access, other than that everything was great! Perfect location and very friendly staff.

Partner

6/10

Pleasant

24 Oct 2025

Åsa

En kostnad på €65 Euro bara för att ta sig in i spaavdelningen när man redan är gäst på hotellet kändes lite väl saftigt. I övrigt ett jättebra hotell med utmärkt läge och jättebra service

Friends_and_family Family

10/10

Exceptional

26 Jun 2025

Maria Regina

Espestaculare

Positiva !

Partner

10/10

Exceptional

01 Jun 2025

ANA CRISTINA

incrivel, maravilhosa. Todos no hotel são muito prestativos. Conseguiram até a cadeira de banho da avó de uma delas para emprestar para a minha mãe idosa sentar se para tomar banho em segurança. Todas são uns amores...

Friends_and_family Family

10/10

Exceptional

08 Sep 2024

Laura maria

Ottimo soggiorno

Leisure Friends

6/10

Pleasant

15 Oct 2023

Pablo Nicolas

El alojamiento esta muy bien, pero se deberia saber lo siguiente: el jacuzzi que esta en la terraza NO esta climatizado, se puede usar pero es agua fria. Por otro lado, el desayuno es muy pobre, ademas no me atendieron bien, no me prepararon la mesa y vieron que me sente, tuve que agarrar las.cosas de otra mesa. Por el precio, el servicio deja bastante que desear.

Self

10/10

Exceptional

12 Aug 2023

Patrik

Excellent

Highly recommend this hotel to anyone visiting Polignano a Mare. Perfect location in the middle of the town with walking distance to the beach, restaurants and everything you want to enjoy. Nice breakfast and very friendly staff. Definitely coming back.

Partner

10/10

Exceptional

12 Aug 2023

Hélène

Très bel hôtel, décoration soignée dans le joli village de Polignano. Très bien situé au centre du village.

Leisure Family

10/10

Exceptional

29 Nov 2022

Sandro

Intimo accogliente e bello
Con terrazza panoramica

Leisure

4/10

Poor

31 Aug 2021

Maria

it's a shame that it's not what it used to be. the rooms are not what you see in the photos of expedia or on their website. In the shower it took more than 20 minutes for hot water to come out. the reception staff have a very bad attitude, except for Domenico who was friendly.
not worth what you pay for the place

Leisure Family_with_children

10/10

Exceptional

03 Aug 2021

Ludovica

Piacevolissimo soggiorno, personale carinissimo e disponibile posizione eccezionale ma da sottolineare la cortesia del personale anche in un periodo di altissima stagione

Partner

10/10

Exceptional

31 May 2021

Raffaele

Hotel situato in pieno centro, zona pedonale, ad un passo dalla famosa spiaggia di Lama Monachile. Camera spaziosa, pulita e confortevole. Attenti alle norme anti-covid. Ricca la colazione servita in terrazza. Personale cordiale e disponibile .

Partner

8/10

Excellent

07 Aug 2019

Johan

Very nice and relaxing stay

Very nice stay also visiting the Spa. The room is nice and cozy though the shower wall/door was rather dated and didn't operate well and looked rather corroded.
Overall though a nice stay and just what we wanted.
The breakfast terrace is very nice(!) but give the girl a training in how to make a cappuccino, we're in Italy! :-)

Partner

8/10

Excellent

14 May 2018

Sergio

Carino ma centro benessere un pò costoso

Molto bella la location in pieno centro, camera un pò piccolo. Il centor benssere è bellissimo, peccato che sia molto costoso e fuori dal prezzo della camera

Partner

10/10

Exceptional

10 May 2018

Verified traveler

Super Hotel und super nettes Personal. Einen Parkplatz in der Umgebung zu finden ist generell etwas problematisch aber mit Geduld machbar.

10/10

Exceptional

09 May 2018

olivier

Super hôtel

Nous avons passer un très bon séjour à l’hôtel giovi relais .
L’établissement est propre bien placé,
Le petit déjeuner est correct.
Seul point négatif : le parking , il aura fallu tourner pendant 45 min pour trouver une place .
Sinon très bon séjour

Partner

10/10

Exceptional

15 Apr 2018

Kcaty

Molto bello raffinato

In piena area pedonale,una chicca per arredamento ,e funzionalità ,un po' di rumore la sera