Name: Manman
Address: No 308 3 Fuqian Road, Hualien City, 970, TW

2/10

Poor

03 May 2021

Stefan

I am thoroughly disappointed and upset.

I want a refund!

Manager refused to refund.

Why:

1) unwashed sheets. Hair on the bed.
2) incredibly noisy. Unable to sleep.

I left as soon as checked in.

I'm appaled and disappointed that the owner did not give me a refund. Especially as he said he was looking for new customers!

The price I paid for two nights 155 $ is more than I pay in London.

What a rip off.

I am disappointed with this booking.

It is unfair that customers are decieved.
The advertisements do not mention dirty sheets or noisy rooms.

Hotels.Com, I urge you to help give me a refund.

Partner

6/10

Pleasant

07 Jan 2019

Chor Cheow

A soso budget hotel, acceptable with the price

Room is very big, interior design is fairly good and simple. But location is terrible, after 8pm, there is nothing nearby the hotel, only 7/11. Staff is a bit unfriendly by the standard of Taiwanese servicing industry, Room is considered clean except the towel, bed sheet and quilt cover, towel smell and the bed sheet you can feel that it is not thoroughly cleaned as it makes contact with your skin, hard to describe. As it is not hotel, it is like B&B homestay, I think in terms of cleaning the bedsheet and towel, they are not as expert as standard hotel. I would probably pick other hotel near to the town or night market area if I ever go Hualien again.

Family

8/10

Excellent

01 Dec 2017

Verified traveler

Very good

Quiet neighbourhood, very comfortable place and helpful staff. Modern rooms and very clean. Not the most centrally located but can easily head into town by taxi.

4/10

Poor

29 Aug 2025

JIN-LONG

可能因為西曬的關係冷氣開了一個多小時房間才冷，廁所排水不良，浴缸的水要4、5個小時才洩的完

Partner

8/10

Excellent

20 Sep 2022

CHIH-WEN

會考慮再次入住

住宿環境乾淨、周邊好停車