Name: Riad Lila
Address: Derb Dabachi Derb My Abdelkader Na 21, Marrakech, 40000, MA

8/10

Excellent

07 Dec 2018

Verified traveler

Never stayed in a Riad before - it was a lovely building in a quiet lane. Communicating with the staff was difficult as I speak no Moroccan and they spoke no English, French or Spanish

2/10

Poor

03 Oct 2018

SM

DO NOT BOOK THIS PLACE! it’s a scam! I booked through Expedia and they overbooked and did not have any rooms for us. We could not even get our money back as they never responded to Expedia for our refund. They offered us another room in another Riad that was small and had no AC. We did not accept and they literally kicked us out of the riad onto the streets. Disgusting customer service! I asked to speak to manager and no one came. Please do not stay here! In addition we had to pay a street guide money to show us how to get to the place as google maps does not have the correct address (we attempted to tell the lady and she did not pay any attention to us). I am warning do not ever think about booking here!

8/10

Excellent

31 May 2016

Verified traveler

Excellent staff, nice riad in the medina

This is a nice riad in the medina. It is initially hard to spot but one gets used to it after few trips. The room was clean, but small for three people. The bathroom was adequate but no luxury and smelled drainage. The staff were suberp and very helpful. We are planning to pay by credit card but had to pay cash apparently the CC was not working. I recommend this place for someone would like to stay in a riad.

10/10

Exceptional

11 Mar 2016

ali

simply stunning

This is my 2nd time in Marrkesh and was the best experience due to the Riad and staff. 5 mins from the main square. 10 mins from main mosque and from other attentions. The manager Maha is just fantastic. Made a real effort. Hotel organised taxis, excursions and hamams at good prices.

6/10

Pleasant

08 Feb 2016

Eros

Magic life

Our great surprise was the 12 meter square room, instead of the 35, which I booked. Answer: the rooms of the riad are on a lower price in this season, I must satisfied with this size. This was an incorrect thing.

Partner

8/10

Excellent

02 Jan 2016

Rosy

Nice Riad in the Medina

The riad was very beautiful and the staff was amazing. The first night we arrived the air conditioning and the tv were broken, when we spoke with the owner over the phone she tried to convince us that the a/c worked that way, that it was a gentle a/c and it was fine. I insisted that once we turned it on it would turn off after 30 seconds, finally on the second day it was fixed. The riad is a little hard to find at first, and when you arrive at the Medina you have to walk about 12 minutes carryig/rolli g your luggage over cobble stones. The rose sable suite we stayed at was beautiful and it had 3 twin beds as stated, however I would not call this a suite, there is barely any wardrobe space, and no place to store luggage so you are left with very little room to move around. There is no pool or other amenitoes. The continental breakfast was very good and everything was fresh.

4/10

Poor

08 Oct 2015

Sleepless

Don't try to find at night!

Getting to this Riad involved going down dark, narrow alleys. The staff were noisy, tv blaring, voices gossiping carried and echoed off off all the tiled walls. Spanish guests entered late and loudly carried on as if they were the only guests. The bed was comfortable, but impossible to sleep there with all the noise.

10/10

Exceptional

05 Jun 2015

Verified traveler

great place

Very nice people running the Riad

Family

10/10

Exceptional

04 Jun 2015

Jamie

Good Riad

Great Riad. Hosts were great, and provided us with tea and cookies when checking in, breakfast every morning. (very continental. When I say breakfast I mean \"bread and jam and butter.) Room was quiet, clean, and plenty of hot water! I couldn't the TV to work, but that could have been user error, and really….you're in Marrakech. Who needs TV?! Pool wasn't as large as I thought it was going to be so didn't use.

Family

6/10

Pleasant

23 Nov 2014

Martin

A mixture of good and bad.

My experience here was quite mixed. I had arranged with the ryad to have a taxi collect me in the airport and a cart ready to bring us through the pedestrian zone. The taxi never arrived. (many other Ryads had taxi drivers waiting for their clients). After 20 minutes I phoned the ryad. They said they would ring back in 10 minutes. They didn't. So after a further 20 minutes I phoned again. No answer. After waiting a full hour, and with the airport closing and few taxis remaining, I took my own taxi. Near the city, the ryad did phone and give directions to where the cart was waiting.
When I went to pay the bill the next day, my card was rejected; my second card was rejected; my friends card was rejected. I was in a panic, as my cash was limited. On one attempt at using the card, the manager keyed in 9,600 Dirhams instead of 2,600. If that had gone through, I would have been bunched.

8/10

Excellent

19 Nov 2014

Verified traveler

Take the rough with the smooth

Reservation issue meant inferior accommodation on our first night - this was very disappointing. Booking system has to improve as matter of priority. This followed a two-hour wait to pass through immigration upon arrival.

From second day onwards, we were very grateful for the personal service delivered by a hard-working and kind team. French toast, cronuts, potato scones and freshly-squeezed orange juice were noted highlights.

Apart from having a large and spacious room with a hot bath, we were provided with the opportunity to freshen up before leaving for the airport. A great final impression.

Finally, this riad is located in a dark lane off the main street. You may need to carry a torch during the winter months when travelling through the one tunnel required.

10/10

Exceptional

10 Sep 2014

razan.and.doua

Brilliant Service

All workers in Riad Lila are very kind. If we come to Marrakech again we will definitely stay here. It even has a cute little swimming pool.

8/10

Excellent

22 May 2014

Nicole

Excellent Oasis In Marrakech

Riad Lila was one of the best riads I've stayed in throughout Morocco. Located very close to Jemaa el Fna, the riad is beautiful, clean, and quiet despite the noise of surrounding Marrakech. The staff were very accommodating and the riad kitten was adorable. The only complaint I have was one of our rooms was not ready the first night, but the staff were able to set me up in a neighboring riad and made our group a wonderful tagine dinner to compensate.

Family

10/10

Exceptional

23 Jun 2012

Paul Campbell

Wonderful!

What a fantastic place, it is everything it looks to be in the photographs! After winding down some narrow alleys following a little local boy (thank the lord for him!) we arrived at a solid steel door in the middle of an alley and feared the worst... when the door was opened all our fears evaporated, we were greeted with mint tea and biscuits and after filling in a quick form we were taken to our room. The bed was the biggest I have ever slept in and the place was immaculate! Also, I wasn't feeling great one night and they brought us food to our rooms (not a service the Riad offers) which I thought was really generous! Overall a wonderful place and highly recomeneded - a small tip this Riad is not far from the main square at the N.E corner, not near the mosque that the Hotels.com map intimates!

10/10

Exceptional

08 Jun 2011

Layla

a beautiful raid with lovely staff!

Riad Lila itself is a beautiful riad, the décors were stunning and felt lovely to be in. the staff including the house maid, security man and the manager were all more than very friendly and welcoming which made our stay even more pleasant and also very attentive. The only disadvantage I can say is the location of the riad and the alleys that had to be walked to reach it but the lovely security man was always around at night time and he had escorted us back to the riad every night which didn't make it a problem. The room was very clean and beautiful and we slept without any problems. Overall, excellent riad with amazing staff. Thank you for your amazing hospitality, we truly felt welcomed! will definitely return!

Family

4/10

Poor

30 Jan 2011

aussie traveller

\"Women travellers take note\"

firstly, the address for the hotel was no complete - so our taxi driver & others we asked were unable to locate the address for the riad. We ended up seeing a sign by chance when we wandered up the souks.

We arrived in Marrakech at about 6:30pm at night, so the sun had gone down and it was dark. Riad Lila was really difficult to find and for two female traveller's we must admit it was not ideal to be walking the dark alleys at night.

The riad itself is stunning, and the staff were amazing. The location was just too far from the square and it felt scary to be walking the alleys at night.We actually felt a little unsafe once the sun went down.

we ended up moving to another hotel that was situated in a better location so we could go outside at night and not be concerned about getting back to the riad.

10/10

Exceptional

12 Dec 2018

Verified traveler

Estancia muy buena en este riad. El personal encantador. Siempre estan atentos a ver si necesitas algo. Lo recomiendo

2/10

Poor

08 Dec 2018

Lila

Sur 2 chambres réservées et payées chambre Lila et Jasmine il n’y en avait qu’une de libre. C’est inadmissible de louer une chambre à deux fois pour moi et quelqu’un d’autres.... Je demande le remboursement de la chambre Jasmine occupée par dnaitres gens, je n’ai jamais vu ça je suis choquée. J’espere être rembourser car pas d’internet qui fonctionne pour alerter tout ça. Merci de m’appelé c’est urgent 0671761245

Family

4/10

Poor

26 Nov 2018

Verified traveler

Veldig sentralt plassert i medinaen, ellers ikke så mye positivt. Vi var 3stk på tur og bestilte enkeltsenger. Vi fikk 2 enkeltsenger og en trebenk til sistemann. Dusjen funket ikke første dagen, men de kom og fikset den senere- måtte bruke dusjen på ett annet rom. Mye støv på speil og lamper påbad. Vi hadde 1 nattbordlampe uten skjerm- da kunne de like gjerne ha fjernet lampa! Alt på vegger hang egentlig på halv12; lamper og speil skeivt montert og ett elektrisk arbeid på vegglamper som ikke så særlig sikkert ut med lett tilgjengelige ledninger. Frokosten var heller ikke noe særlig for en nordmann. Du får servert 4-5 forskjellige typer tørt brød til bordet med litt smør i en skål, kanskje jordbærsyltetøy, 1 bit ost pr pers og ett lite glass appelsinjuice i tillegg til kaffe/te. Høyst skuffende frokost. Wifi funket nesten hele tiden, men signalet er dårlig. Vi kommer ikke til å anbefale noen å bo her eller komme tilbake til denne riad’en.

4/10

Poor

12 Oct 2018

シニア

繁華街に近い

朝食付き・泊り静かで問題なし。
ホテルの場所を見つけることが大変。仕方がない苦情か。
この街の迷路とこのホテルは入り口が民家で看板も小さい。

2/10

Poor

24 Sep 2018

France

Arnaque piège à touristes

pas d’accueil à l’aéroport ,aucune réponse à nos mails et appels.
Pas de chambre disponible à notre arrivée.
Nous avons été orientés vers un autre Riad qui ne disposait pas des mêmes prestations.
Accueil déplorable du personnel du Riad lila

10/10

Exceptional

10 Oct 2016

Gloria I

Hotel encantador, muy limpio, comodo y agradable

La experiencia fue encantadora! Maha la persona que nos atendio fue demasiado buena y solidaria con todo, el personal del hotel muy amables y sociables a pesar del cambio de idioma y cultura.... El riad es hermoso, limpio, agradable y lleno de encanto... tanto el check in como el check out muy flexibles y tienen conexiones con excelentes planes turisticos a muy buen precio!!!!! Recomendadisimo 100%

Family

8/10

Excellent

03 Oct 2016

CHAU

交通方便，价格合理

不错的酒店，位于老城，方便去各个景点，干净而且服务好，价格也合理，如果再去我还会考虑入住

Family

10/10

Exceptional

11 Sep 2016

linda

Top du top

Top du top ! tout le personnel s'est plié en 4 pour satisfaire nos attentes. Une gentillesse, une disponibilité et une discrétion quotidienne. La chambre eatit super propre tous les jours.La propriétaire des lieux est connu dans le quartier pour sa grande gentillesse. Vraie picine :) Tout était parfait. Adresse à garder précieusement. Le riad est à quelques minutes à pieds de la place Djema Fnaa

Family

8/10

Excellent

05 Aug 2016

Mina

Convenable

Un sejour agréable.

Family

10/10

Exceptional

21 Jun 2016

FELIX

Perfect

Muy recomendable. Muy amables, muy limpio y terrazas y piscina bien. Ubicación muy cómoda. El desayuno muy bueno.

Family

8/10

Excellent

19 May 2016

Sammie

Fijne Riad vlakbij plein djemma elfna

Een hele fijne verblijf gehad. Hotelpersoneel is echt heel vriendelijk. Enige minpunt was de kleine steegjes waar je doorheen moest lopen voordat je bij het Riad bent. Zwembad stelde ook echt niks voor heel klein en vol met beestjes. Maar voor de rest een fijn verblijf gehad en zeker voor de prijs wat wij betaald hadden.

10/10

Exceptional

17 Apr 2016

alexis

Beau Riad

Beau Riad
Voyage en famille avec une petite de 19 mois
Très bien passé
Dans le souk à même pas 5 minutes à pied de la place jemaa fna
Personnels sympas
Super gentil
Je vous le conseil

Family

6/10

Pleasant

23 Mar 2016

talleu

Séjour très agréable !

Riad très calme, très bien situé, à 2 min des souks et à peine 5 min de la place jammal efna ! Nous avions la suite \"Eva rose\" un peu sombre mais avec une somptueuse baignoire ! En point négatif, nous avons des petits soucis d'eau chaude.. Grande baignoire qu'on ne peut remplir. Piscine non chauffer.

Partner

10/10

Exceptional

28 Feb 2016

Yael

Riad au coeur de la médina

Il faudra prévoir un guide pour aller du taxi au riad. La zone est piétonne. Environ 3 à 5 €.
Riad charmant au coeur de la médina.
Boire que de l'eau minérale pour éviter d'être malade. Attention au glaçons.

Family

10/10

Exceptional

15 Feb 2016

Adrien

Très bon séjour

Très bon séjour, acceuil chaleureux, chambre très confortable. Riad assez dur à trouver mais en demandeant à une personne on s'y retrouve bien

10/10

Exceptional

12 Dec 2015

Not Provided

Muy recomendable

Nos gustó mucho. El riad muy acojedor y bonito y el trato muy bueno. Está en el interior de la medina. La zona es un poco tétrica de noche, pero en ningún momento tuvimos sensación de inseguridad.

Family

8/10

Excellent

09 Dec 2015

Hamdi

séjour excellent

très bien accueilli dés l’Aéroport , Riad très propre est bien tenue , personnel au petit soins , ne nous a rien refusé , surtout a mon fils qui a autant profité que nous même . et petit plus pour AÏCHA , très agréable et toujours souriante

Family

8/10

Excellent

05 Nov 2015

MARIS

Riad Lila atsauksme 2015

Riāda ir visai kompakta- istabas ir tikai 15 m2 lielas, nevis 33 m2, kā bija aprakstā. Līdz ar to trijatā istabā dzīvot ir visai saspiesti. Bildēs izskatās stipri labāk, kā dabā. Riādai noteikti nevar dot 4*. Luksus numurs ne ar ko neatšķiras no citiem numuriem. DVD nav. Nav arī augstākā līmeņa gultasveļa- tiek lietota parasta gultasveļa. . Riādā iepējams pasūtīt ļoti labas vakariņas. Papildus serviss- transports vai ekskursijas- riādā netiek piedāvāts. Citādi- patīkama riāda ar patīkamu, atsaucīgu personālu. Var maksāt arī euro skaidrā naudā.

Family

10/10

Exceptional

21 Oct 2015

Andrea

Precioso

Por suerte nos habían advertido que no tuviéramos miedo de los lugareños que nos iban a querer acompañar, que eran necesarios para llegar. Las callecitas del trayecto son oscuras, angostas y hasta con un mini túnel....parecía tenebroso, pero una vez que identificamos donde estaba el hermoso Riad, saliamos y entrábamos incluso a altas horas de la noche sin problemas

Family

8/10

Excellent

02 Oct 2015

Marianne

Riad charmant et equipe sympa

Joli riad bien place dans la medina personnel tres disponible un petit probleme pas de tele moi ca m a manque

8/10

Excellent

28 Sep 2015

Verified traveler

Très sympathique

Hôtel très agréable et charmant. Les filles sont toujours à notre service et elles sont surtout très gentilles.
Malheureusement la climatisation est tombée en panne pour nos deux dernières nuits. Nous n'avions pas non plus accès au câble car le décodeur été en réparation.
Je conseille vivement cette hôtel car il est vraiment chouette!!

Partner

8/10

Excellent

22 Sep 2015

JMS

Excellent rapport qualité prix

Accueil excellent, personnel attentionné, chambre avec tv et salle de bain impeccables avec ménage et changement du linge de toilette chaque jour, petit déjeuner européen copieux avec 1 spécialité marocaine chaque matin, bouteille d'eau fraiche gratuite chaque jour, bref, pas grand chose à critiquer... Peut être juste penser à changer les sets du petit déjeuner et améliorer le coin salon à l'extérieur mais séjour très agréable dans l'ensemble.

6/10

Pleasant

17 Aug 2015

Diana

ce n'a pas était ce qu'on attendait

La Riad était dans un couloir sans lumiére, il n'avait pas d'accueil, le personnel qui tenaient la Riad ne parlent ni Francais ni anglais. A Marrakech il fait trop chaud et les climas des chambres marchent à peine...

8/10

Excellent

16 Aug 2015

René

Très bon séjour

On est arrivé au Riad avec un pote à moi on a tout de suite été très bien accueilli, un personnel à l'écoute Naïma au top si vous avez un soucis elle sera toujours là peu importe le moment de la journée. Le seul petit bémol est que la piscine étant ouverte avec les pluits tropicales pendant notre séjour on a pas pu bien en profiter et les chambres ne sont pas assez isolée donc on entendait souvent le ménage qui se faisait le matin et la connexion Wifi dans les chambre n'est pas top du tout. Sinon Riad très calme dans son ensemble et un personnel très à l'écoute et dévoué (mention spéciale à Naima). Je recommande vivement

Family

10/10

Exceptional

13 Aug 2015

Verified traveler

trato correcto, el desayuno un poco monótono pero la localización muy buena cerca de la plaza.

Family

10/10

Exceptional

10 Aug 2015

ABDESSALEM

Un séjour inoubliable

Très satisfait de tout ce qui précède et pour sa proximité de la place historique Jamae Fna

10/10

Exceptional

19 May 2015

Verified traveler

Una estadía, ambientada al estilo Marroki, muy be

Bellicimo Riad, muy cordial la atención, bien ubicado en la Medina,un poco difícil de encontrar.

Partner

10/10

Exceptional

12 May 2015

Carlos

Una belleza Marroquí

El Riad Lila es realmente hermoso, la atención muy buena y muy cálida, cuesta llegar hasta él,ya que se encuentra dentro de la medina, pero en Marruecos, siempre encuentras alguien dispuesto a guiarte por algunos dirhams.

Partner

6/10

Pleasant

06 Nov 2014

Verified traveler

Hübsches Riad Personal sehr freundlich und bemüht\n

Wir hatten es zum starten für eine Rundreise ausgesucht leider haben die Transfers vom und zum Flughafen nicht geklappt erst nach ca. 1 Stunde mit mehrmaligen Anrufen.

10/10

Exceptional

06 Nov 2014

Asma

Ryad lila avis du 28/10 au 04/11/14

Super sejour au sein du ryad lila, qui offre un confort comme a la maison. Proche de la grande place et du centre de tout commerce que nous faisions a pieds, nous avions loué une voiture qui est resté sur le parking tout le long du sejour. Le personnel tres present et tres serviable nous avions neanmoins du passer la premiere nuit dans une chambre tres petite car notre suite deja reserver ete ocupé.... Nous n'avions pas non plus vu la responsable qui envoyé son personnel pour communiquer avec nous....

Family

8/10

Excellent

24 Oct 2014

Louise

Et skjult åndehul i den kaotiske medina

Virkelig søde værter, der serverer et skønt morgenmåltid med frisk appelsinjuice hvor i huset, du ønsker dig det. Det kan anbefales at tage på tagterrassen med udsigt over byens tage. Tip: kom til hotellet før mørkets frembrud, da det er lidt en rejse at finde stedet og kræver en potion tålmodighed!

Family

10/10

Exceptional

23 Oct 2014

Verified traveler

Excellent service, greay breakfast, nice room

All hotel staff were extremely nice, they treated us very personal and flexibel

8/10

Excellent

13 Oct 2014

FAD-LINA

Riad très accueillant, proche de la place Jemalfna

J'ai effectué un très agréable séjour avec mon bébé de 2 ans. Le Riad Lila est proche de la Place Jemaa El Fna et des souks, cela m'a permis d'organiser mes journées très facilement en respectant la sieste pour mon bébé.
L'accueil du personnel est excellent, de l'aéroport jusqu'au départ, tout le monde est au petit soin, de très bons conseils pour les visites. Le petit déjeuné est servi à la demande et très complet pour démarrer la journée, avec une spécialité locale différente chaque matin.
C'est dorénavant mon adresse à Marrakech :-)

2/10

Poor

14 Sep 2014

Verified traveler

A revoir

Pas de télé. Piscine salle. housse de coussin salles

Family