Name: First Group La Montagne
Address: 100 Compensation Drive, Ballito, 4420, ZA

6/10

Pleasant

08 Mar 2026

Carlos Roberto

Very good location but it’s an older property, ceiling leak in the hallway outside our room for a couple days.

Partner

2/10

Poor

09 Feb 2026

Sheng-Wen

We paid for 2 seperate rooms. Both have issues

Room 1
Door does not close properly
Floor dirty with sand
No soap to wash hands
No shower gel
Unused bed has sand on bed sheet and dirt marks from the previous guests
There is no switch to switch the light off

Room 2
Paid for balcony with sea view but door was broken and can’t open the door
Bed was sandy
Shower drain is not draining and stood in a pool of dirty water
Bathroom is not very clean
Elevator broken so had to climb up to the 8th floor
Cockroaches
Mosquitoes
Vent for the A/C is mouldy

Friends_and_family Family

10/10

Exceptional

01 Jan 2026

Rodney

We had a great stay 10/10. The property is positioned greatly. The room was nice and each balcony had gas grill for braai. They have all you need on site but there are restaurants close in walking distance and a checkers less than 5 minutes away. The staff is great. I’d like to specifically thank Sandra for finding an additional night for us when it became available. We stayed for New Year’s Eve and the fire works were amazing. They put on quite a show for the guest. All of our food and drinks were good. We were ready to extend our trip a few more days how nice everything was but they were book solid. We are really appreciative for the extra night that we were able to book even though nothing was left online. The ocean views, the pool and the beach were all great. It was my first time visiting Balitto while visiting South Africa from the US and I’ll definitely be coming back on my future trips to this beautiful country. Thank you La Montagne staff keep being great.

Leisure Partner

8/10

Excellent

27 Nov 2025

Rohan

Great location, and propert is good value.

Self

4/10

Poor

14 Oct 2025

Tiana

The property was under construction during my stay, which is very needed. I booked a bit blindly from a TikTok review. As an American, the definition of luxury is a bit different. This property is more akin to a motel. You have a kitchenette to make meals and a grill outside on the patio that leads out to the beach. The bathrooms were a mess and moldy with barely hot water. My stay was only 48 hours so I sucked it up. There is food available on the property but it's not great.

Leisure Self

4/10

Poor

07 Oct 2025

Annelie

Bad experience

Sandra in Reception was very unhelpful with putting me and my parents on the same floor or adjacent rooms. My parents room (107) - the gas braai is broken, someone has to ignite it for you every time you want to braai, only accessories to a hairdryer but no hairdryer, the outside door (which leads right to the public walkway next to the beach)- couldn’t lock - not with a key and not from the inside. The fridge drawer was cracked so badly that we couldn’t use that part of the fridge. And worst is that we literally (unless you everytime want to wait approximately 5 minutes for the elevator) had to climb stairs between our rooms to visit each other (My dad is 70 years old - they couldn’t even give us a room with an accessible shower).
The cleaning and restaurant staff were amazing, unfortunately the attitude from that lady who checked us in spoiled our whole holiday.

Friends_and_family Family

6/10

Pleasant

28 Jul 2025

revendra

House keeping poor
Breakfast staff made note of the tipping system and it’s not added to the bill before introducing herself or asking if we wanted coffee.
No coffee replenished in the room

8/10

Excellent

28 May 2025

Edson

It was amazing

Partner

4/10

Poor

21 Apr 2025

Dion

AWFUL

What a terrible hotel - the lobby is under renovation (which was not mentioned when we booked) and the rooms are disgusting - I'd avoid like the plague!

Partner

4/10

Poor

21 Feb 2025

Keri

The location and sea view of la montagne was incredible! To wake up to the beauty of that was amazing, we stayed in a 3 bdrm apartment. Our room smelt so strongly of the fish restaurant the entire stay, our clothes smelt of it as well. The hotel is alot more worn than advertised, pictures looked alot nicer than what we walked into as well. There was rust around the showers and mold. Our keys daily did not work for the parkade as well as our room so that also got frusterating. I communicated my concerns to the front staff as well, they seemed to just say the maintenace guys would look at it. Other guests were having the same problems. Needless to say the surroundings of nature made the trip, the hotel left something to be desired unfortunately.

Business_and_leisure Family_with_children

10/10

Exceptional

24 Oct 2024

Zwelakhe

Happy chappy

Its was amazing, I was referred to this place and my ow my its a home away from home.

Business

10/10

Exceptional

09 Oct 2024

Cindy

Friendly and helpful staff

Enjoyed the stay, excellent wifi, good food, excellent service, friendly and helpful staff.

Business

6/10

Pleasant

12 Sep 2024

David

Lift was out for the 3 days but was there

Business

10/10

Exceptional

14 Aug 2024

Verified traveler

Hotel is not the newest on the block but they are busy with renovations and improvements. This was not disturbing at all. Still an amazing stay though.

Service was always friendly and no hesitation to assist with requests.

Food is absolutely top notch, from breakfast to dinner.

Would highly recommend to families.

Friends_and_family Family

8/10

Excellent

12 Jul 2024

maria

Good location, good property amentities

I have stayed at La Montagne before and enjoyed it so we returned. This stay we were given an amazing 2 bedroom apartment right on promenade which was great for views and easy access to the beach.

Only negative was that there were no extra blankets in the unit in winter and only 2 sets of towels for a family of 5. When we asked for extra towels, it took the entire day to get it after having to ask again in the evening. With blankets when we asked for an extra one, we were told sorry no extra blankets due to the dryer not working and no blanket was brought to us.

On the whole the property is gorgeous with really excellent restaurants that are priced well with good service.

We will be back in the future.

Friends_and_family Family

6/10

Pleasant

08 May 2024

Leigh

The hotel has great access to the main swimming beach and is very close to a Pick n Pay.
The hotel is in need of some TLC.
The hotel holds functions which was noisy for us being on the pool level but they did finish at a reasonable hour.

Leisure Family

6/10

Pleasant

08 Mar 2024

Stephen

Nice location, staff service was variable

Leisure Self

6/10

Pleasant

22 Dec 2023

Maka

Great place, enjoyed my stay!

Leisure Partner

4/10

Poor

02 Nov 2023

Thokozile Valencia

Was moved to a different room on a daily.
The place needs a serious renovations ... Owners needs to into this.

Business_and_leisure Self

10/10

Exceptional

14 Oct 2023

Vaughn

Value for money.

Leisure Self

8/10

Excellent

10 Aug 2023

Verified traveler

It was good , but the ants , especially getting onto our food was not nice

Partner

10/10

Exceptional

19 May 2023

Denise

May was for Mothers

Was very pleased with the room and comfortable bed. All restaurants supplied excellent food at reasonable prices . The hotel however needs a few updated /improvements. Paint was peeling off boxes on rooms veranda, headboards need replacing .Parking spaces for SUV or large cars, very tight with pillars to maneuver around.

Friends_and_family Friends

8/10

Excellent

28 Mar 2023

michael

Room patio door not secure from outside.

Booked the hotel for location and access to the beach.
The room patio door had no key and could not be locked or closed from the outside, negating the advertised beach access.
Key eventually arranged by maintenance staff, but was informed by them that the door could not be fully secured, this apparently is a problem for all rooms with a patio access.
The beach access was recommended to us by locking the patio door from inside, depart room using the front door and go down through the hotel corridors to the beach.

Partner

2/10

Poor

20 Feb 2023

Muhammad

terrible terrible

No power for a whole night … they had generator but 5th floor had no power they need to either reimburse me for this night or give me a night free !

Friends_and_family Family

2/10

Poor

01 Jan 2023

Selvum

Terribly Disappointed

The eture experience was terrible. The room was it cleaned at check in (17.30). The room smelled ike a sewer, upon inspection the toilet was used and not flushed, housekeeping refused to ckean the bathroom and toilet, stated she'd already done it. Hotel management seemed ambivalent about the entire situation. Will not recommend this accommodation to anyone, at any cost. Hotels.com was cintacted, however, not able to help resolve the issue.

4/10

Poor

15 Nov 2022

Verified traveler

Not like in the photos

This place has seen better days. You can tell it had a good run, but now it’s very run down and highly decadent. I did not enjoy my stay.

Business

8/10

Excellent

09 Oct 2022

Patience

Family holiday in Ballito

Stay was overall good but disappointed that the pool was under renovation when we got there. No msg or warning to let us know that the pool will be out of service especially when you coming with 3 children. Staff were abit confused on the reservation and wanted me to pay for breakfast when it clearly states on my booking that it’s inclusive.

Friends_and_family Family

6/10

Pleasant

03 May 2022

Manelisa

The hotel is a little run down. Needs improvements to be made to it

Self

8/10

Excellent

19 Jan 2022

Prebaloshni

Beautiful seaside resort

We loved the location and the views are really awesome with easy access to the beach and promenade. The pool area is amazing and well managed by the life guard. The La Vita Spa was excellent with great specials for guests. We stayed in a recently renovated 2 bedroom unit on the 3rd floor (on road level). The unit was clean and very comfortable and quite private. It was adequately equipped. There was no walk in shower only a shower in the bathtub but the bathtub is unusually high to climb into. The cell reception in the unit was poor and there are only a few DSTV channels. The areas (children's playroom and indoor bar) still to be renovated look a bit unsightly. Still we had a lovely stay and the beach makes up for everything.

Partner

6/10

Pleasant

29 Nov 2021

Lungelo

The phone was not working in my room and I reported three time, they kept telling me that the gonna fix it but they didn’t. In some other places you will find towels on floor since it’s wet. But they mentioned that they are renovating the place so hopefully in future they’re going to be better

Partner

10/10

Exceptional

24 Oct 2021

HEATHER

Ocean view

Great location and very clean. I would stay here again.

10/10

Exceptional

10 Sep 2021

Brian

Amazing

Partner

4/10

Poor

07 Jun 2021

Mike

The breakfast was not good, the scrambled eggs looked like soup, something so simple to cook. The elevator numbers are so confusing, im still trying to figure it out even now.

Friends_and_family Family

8/10

Excellent

07 Jun 2021

Ryen

Ballito La Montgane

Staff very friendly and always welcoming and always go the extra mile especially Nana. Food is exceptional (compliments to the chef and staff) and price points are excellent for the portions received.

Studio room, a little cramped and bathroom needs TLC (possibly remove tub shower with just a shower rather). Heater & Aircon does not work effectively. Overall a good stay even thou renovations are in place

The view is always exceptional

Partner

2/10

Poor

06 Jun 2021

David

Don't stay at La Montagne

Room floors filthy, left us with dirty feet. Builders using lifts and corridors meant dust everywhere. Bathroom terrible, not fit to wash our dog in! Mould and broken items.
This room should not be used for renting out.
We vacated the room ASAP.

Partner

6/10

Pleasant

13 Apr 2021

Irfaan

Family stay

Beautiful location right on the doorstep of the beach. Newly renovated rooms are nice and spacious but the cleanliness of rooms were not good and even when the staff cleaned the job was not good

Friends_and_family Family

8/10

Excellent

12 Apr 2021

Zakiyya

Cleanliness needs to be seen to

Location was amazing with quick access to the beach but the cleanliness was absolutely low. During this time of a pandemic there was no attention paid to cleanliness and needs to Be improved

Friends_and_family Family

8/10

Excellent

08 Feb 2021

Verified traveler

Overall stay was fabulous. Location is perfect. However, rooms were only cleaned upon request the night before. I requested my room be cleaned on Saturday however upon arrival back to my room on Saturday at 5pm, it was still not cleaned, no change of towels either. I was told that the staff had already left.
That was quite frustrating.

Partner

4/10

Poor

25 Sep 2020

Julian

Never again!

We have been to the hotel before and it okey but I feel they are letting go of it. In desperate need of maintenance. We didn’t receive one room service/clean in 3 days. The room was acceptable but the floor was dirty. The staff was uninformed and had his pants undone with his pants button open. Very unprofessional. For the price.. I will not stay there again.

Partner

4/10

Poor

17 Mar 2020

Verified traveler

Pictures on online are not a true reflection on actual room. Facilities in desperate need of upgrade. Room was tiny and needs upgrade.

Partner

10/10

Exceptional

01 Dec 2019

Marcel

Great!

Food was out of this World. Clean and Professional service. Definitely recommend this Hotel.

Partner

10/10

Exceptional

29 Nov 2019

Verified traveler

Amazing

Hotel was amazing. Pool deck was absolutely amazing with stunning sea views. Will definitely be back.

Friends_and_family Family

8/10

Excellent

22 Nov 2019

Verified traveler

Lovely Quick Beach Stay Over.

Wonderful bed to sleep on for one night, thank you,

Friends_and_family Family

2/10

Poor

12 Nov 2019

Noel

lousy sloppy service

Raining when we arrived. Get wet filling in the compulsory gate register. Security had no umbrella and insisted that i fill in the wet book. Had to find a porter. Reception mediocre. Noisy neighbor and asked porter to get management to address it. didn't happen. Cleaning staff bothered us early. Hair dryer broken and replacement came too late after waiting endlessly. All in all, louse service at every level.

Partner

8/10

Excellent

03 Nov 2019

Nontobeko

Good

Was good even though in our room we had plugs problem

Partner

10/10

Exceptional

24 Jul 2019

Verified traveler

Everthing was excellent! The staff at all hotels sre frriendly and helpful and the food wss amazing and well priced!

Friends_and_family Partner

10/10

Exceptional

22 Jul 2019

Rakesh

Great resting place

Had an amazing restful weekend

Family

8/10

Excellent

22 Jul 2019

Julian

Great place but outdated bathroom

Awesome place and great location BUT.. the room and especially the bathroom is due for an upgrade. Shower in bath wasn’t good at all but really clean and comfy. Love the place and will go back. Staff very friendly and live the live music but would have liked it more if she was playing in the evening too and not only during the day.

Partner

8/10

Excellent

14 Jun 2019

Verified traveler

Awesome

Partner

10/10

Exceptional

10 Feb 2019

Verified traveler

Lovely compact room with good quality linen, towels and china, brilliant shower. BBQ area outside. Plastic chairs outside with cast iron table. Only downside if you are on the -0 floor veranda has neighbours and other people walking past on way to beach so not private. You would need to close your curtains.

Friends_and_family Partner