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First Group Chaka Rock Chalets
KwaZulu Natal - Durban · South Africa
68 Ocean DriveView location
8.2/10Excellent64 Reviews
Cleanliness8.4/10 8.4
Service8.4/10 8.4
Comfort8.4/10 8.4
Condition8.4/10 8.4
Location10.0/10 10.0
Neighborhood9.2/10 9.2
Amenities8.0/10 8.0
See all ratings- Business hotels
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About First Group Chaka Rock Chalets
Located in Ballito, First Group Chaka Rock Chalets is by the ocean, within a 5-minute drive of Thompson's Bay Beach and Ballito Beach. This beach aparthotel is 20. 8 mi (33. 5 km) from Umhlanga Rocks Beach and 17. 1 mi (27. 5 km) from Umdloti Beach.
Treat yourself with body treatments and facials. You're sure to appreciate the recreational amenities, including an outdoor pool and an outdoor tennis court. Additional amenities at this aparthotel include babysitting/childcare (surcharge), an arcade/game room, and gift shops/newsstands. Featured amenities include a business center, a 24-hour front desk, and laundry facilities.
Free self parking is available onsite. Make yourself at home in one of the 67 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and ovens. Rooms have private balconies or patios. Flat-screen televisions are provided for your entertainment. Conveniences include safes and microwaves, and housekeeping is provided daily.
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When you stay at First Group Chaka Rock Chalets in Ballito, you'll be by the ocean, within a 10-minute walk of Salt Rock Beach and Umhlali Library. This family-friendly aparthotel is 1 mi (1.7 km) from Thompson's Bay Beach and 1.1 mi (1.8 km) from Tiffany's Beach.
Make yourself at home in one of the 67 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and ovens. Rooms have private balconies or patios. Flat-screen televisions are provided for your entertainment. Conveniences include safes and desks, and housekeeping is provided daily.
Featured amenities include a business center, a 24-hour front desk, and laundry facilities. Free self parking is available onsite.
Popular amenities
Parking available
Dining services
Concierge
Laundry
Entertainment
Non-smoking
Childcare
Business facilities
Check-in and check-out
Check-in from
2:00 PM
Check-in until
9:00 PM
Check-out until
10:00 AM
Minimum check-in age
18
Hotel policies
No rollaway/extra beds available
No cribs (infant beds) available
By ocean
Professional property host/manager
Pets not allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
Cleaning and safety
Sanitization
Property uses a professional cleaning service
Essential Travel
Essential workers only - NO
Important information
-
You need to know
- Only registered guests are allowed in the guestrooms.
- The property is professionally cleaned.
-
Special Instructions
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards and cash
- Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
- Host has not indicated whether there is a smoke detector on the property
- Safety features at this property include a fire extinguisher
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- This property is professionally cleaned
-
Minimal age
18
-
Spoken Language
English
Zulu
Nearby attractions
Salt Rock Beach
0.6 km / 0.4 mi
Umhlali Library
0.8 km / 0.5 mi
Thompson's Bay Beach
1.4 km / 0.9 mi
Tiffany's Beach
1.7 km / 1.1 mi
Boulevard Shopping Centre
2.9 km / 1.8 mi
New Salt Rock Shopping Center
3.2 km / 2 mi
Sheffield Beach
3.2 km / 2 mi
Ballito Beach
3.4 km / 2.1 mi
Hillary Park
3.6 km / 2.2 mi
Hilary Park
3.7 km / 2.3 mi
Tiffany's Shopping Center
3.8 km / 2.4 mi
Holla Trails
3.9 km / 2.4 mi
Ballito Junction Regional Mall
4.3 km / 2.7 mi
Netcare Alberlito Hospital
4.6 km / 2.9 mi
Open Park
4.6 km / 2.9 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 67
- hotel
- 24-hour reception
- Check-in hour
- Check-out hour
- Wi-fiExtra charge
- Laundry service
- Babysitting service
- Lift access
- Shop
- Garden
- Grill/BBQ
Show 14 more facilities & services
- Library
- Business centre
- Outdoor freshwater pool: 1
- Children’s swimming area: 1
- Sun loungers
- Parasols
- Kids’ club
- Game room
- Spa treatments
- Picnic
- Non-smoking establishment
- Minimum check-in age: 18
- Billiards
- Tennis
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
No room details available for this hotel.
Guest reviews
What other guests saying about First Group Chaka Rock Chalets
20
reviews shown
Kerushyn
My stay was amazing. Simply amazing. The only comments I may have are for the staff to please fix the toilet seats in the unit. Otherwise, what an amazing stay. The pool was so clean ❤️
Archibald
Value for money (off season), spacious chalets, friendly cleaning staff, well equipped self catering kitchen
Barend I
Terrible facility
Such a disappointing experience. The facilities and room are dilapidated and falling apart. Serious maintenance is needed inside rooms, to kids play area and overall property.
The hygiene levels are not up to par
The self catering unit offers mix matched, crockery and cutlery whilst the kitchenette is dirty and cupboards chipped and rotting.
The staff are unprofessional and not helpful at all. We had to ask twice for toilet paper because no room service was offered.
The safe didn’t work. There was no iron in the room. No wifi as promised.
Just a very disappointing holiday stay.
Still waiting on an apology. Pitiful service.
The hygiene levels are not up to par
The self catering unit offers mix matched, crockery and cutlery whilst the kitchenette is dirty and cupboards chipped and rotting.
The staff are unprofessional and not helpful at all. We had to ask twice for toilet paper because no room service was offered.
The safe didn’t work. There was no iron in the room. No wifi as promised.
Just a very disappointing holiday stay.
Still waiting on an apology. Pitiful service.
Thembisile
Super
We enjoyed our stay thank you very much
Verified traveler
Beautiful and spacious chalets with amazing ocean views, friendly staff and easy to check in...
Zeruiah
Great experience, friendly staff and very comfortable and practical chalet. Thoroughly enjoyed it!
Verified traveler
Great stay
Modern units with all you need for a comfortable stay. Close to the beach and shops. We had a great time, will stay with you again
Nicholas
We were given the incorrect room, we were next to the drive way so the kids could not play outside.
Busi
Worst Holiday
We were a family of 3 and requested a cot or a queen sized bed. We had to sleep on a three quarter bed which was extremely uncomfortable. We had to use an oil rag as the dish cloth which wasn’t replaced daily. The shower was faulty. The cleaning staff was rude, moody and unapproachable.
Verified traveler
It was good-great for families. Friendly staff
Verified traveler
Couples retreat
Amazing place just to unwind and relax.
Love the cleanliness.
Amazing stay overall.
Love the cleanliness.
Amazing stay overall.
Brenda
World Class Service
Our Vacation was the best, from checking in
We recieved world class customer service to the day we checked out. The lady who was helping us for the duration of our stay ensured that our house is clean and spotless. How I wish I could extend our Holiday.... Chaka Rock is a Home away from Home
U feel comfortable and free. No nasty surprises or reminders of when you check out.
It felt so much like Home.... We enjoyed our stay
We recieved world class customer service to the day we checked out. The lady who was helping us for the duration of our stay ensured that our house is clean and spotless. How I wish I could extend our Holiday.... Chaka Rock is a Home away from Home
U feel comfortable and free. No nasty surprises or reminders of when you check out.
It felt so much like Home.... We enjoyed our stay
Doreen
EXCELLENT ACCOMMODATION! GREAT VALUE FOR MONEY!
This place deserves a rave review with the unfortunate exception of the security person who received us after hours which set a negative tone to our stay. Besides that, we cannot fault anything. The accommodation looks and feels new and pristine with all amenities. There are lovely touches like swings and giant chess boards etc. Within walking distance of Thomson's Beach and the Hole in the Wall etc. Lovely stay overall and I would be delighted to return.
Pamela
The experience was very positive, bar the fact that we had no Wi-Fi in the chalet, and had to buy a modem from MTN.
Verified traveler
Disappointing. Didn’t live up to our expectations.
The actual complex is beautiful, but the condition of our chalet was average. The chalet is in need of a renovation. The bath was black, the toilet made a loud noise when flushed.
The cupboard under the bathroom sink was full of water and when dried smelt musty. The kitchen cupboards didn’t close properly. We told the reception, but nothing was done. Internet was shocking and most of the time we either didn’t have or it was very weak. We loved the balcony with its view and barbecue. Everyday clean swimming towels were available at reception which was a big help.
The cupboard under the bathroom sink was full of water and when dried smelt musty. The kitchen cupboards didn’t close properly. We told the reception, but nothing was done. Internet was shocking and most of the time we either didn’t have or it was very weak. We loved the balcony with its view and barbecue. Everyday clean swimming towels were available at reception which was a big help.
yvonne
2 night stay.
It was ok. It’s a little like staying in a fish bowl as people walk past all the time so not much privacy. Tv in 2 rooms but neither of them were tuned in. WiFi I was non existent. But it was comfortable and clean.
Verified traveler
We had an amazing weekend, Very serene and peaceful with great views and god facilities
Would recommend this palace to anyone wanting a break from the hustle & bustle
Would recommend this palace to anyone wanting a break from the hustle & bustle
Susan
Wonderful place for families
Great place to stay for families. Plenty of space inside the chalets but make sure you stay in the ones on the main site, not across the road in 60-64. Staff are extremely kind and helpful and moved us from a horrible chalet -63 - to a much nicer one , 14, then to a fabulous one no 3!
Tanja
Family stay
Good family unit
Location & surroundings
First Group Chaka Rock Chalets
68 Ocean Drive, Ballito, South Africa
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First Group Chaka Rock Chalets
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