Name: Esplanade Ensana Health Spa Hotel
Address: Spa Island Piestany 92129, Piestany, 92129, SK

6/10

Pleasant

06 Apr 2026

Alex

Staff were very kind and courteous. The spa treatments were great, we got them at the Irma spa and they were lovely. We did the mirror pool and mud pool + short massage, which made the trip worth it. The area itself is really beautiful, green and nice to walk around / have a drink. Also there are restaurants nearby in town which are really nice. Overall a nice trip but the other reviews are right that the property itself is dated. First impression on arrival wasn’t great but stay was nice enough.

Partner

10/10

Exceptional

20 Jul 2024

Nasser

Good

Leisure Friends

6/10

Pleasant

27 Oct 2023

Danielle

Outdated plumbing, unavailable treatments to purchase, no tissues in the room. Excellent food,Most of the therapists were friendly and competent, some not so

Leisure Self

8/10

Excellent

05 Apr 2022

Veronika

I loved the stay, most of the staff was friendly and helpful. Sometimes you run into people that seem busy and not willing to help, unfortunately. I was little surprised with some fees that came up later ,when about to check out, so the trip was more expensive than originally planned. That should be mentioned before hand.

Leisure Family

6/10

Pleasant

20 Aug 2019

Iveta

Beautiful surroundings. The hotel is so updated with some new rooms which are quite nice.
Food is terrible!!!

Family

8/10

Excellent

01 Jun 2018

Adonella

It was not the first time I have been at the Esplanade I am very happy about most thing except for the food which I found of very poor standard especially for vegetarian
Which I am
Many Thanks
Adonella Trabalza

4/10

Poor

24 Oct 2017

ALSALEH

Worst hotel in my life. Carpets were filthy, bad smell in my room, broken floor tiles, having no toilet paper available. I don't recommend to anyone.

8/10

Excellent

11 Oct 2017

Adonella

Nice hotel and good aminities

I have stayed in the Terms Hotel a couple of trips and overall has been a very nice experience.

8/10

Excellent

06 May 2017

Asher R

A huge place for wellness

A giant hotel, very crowded, good treatments with professional staff. Food could be better both in breakfast and dinner. It's close to city center and located on an island surrounded by beautiful parks

6/10

Pleasant

17 Sep 2016

Verified traveler

Outdated furniture, very small bed, small elevator, too many people in small spaces.

4/10

Poor

21 Jul 2015

Ket

Dated hotel not 4 stars with unfriendly staff

Hotel is built in old communist style. Large foyers and reception areas very gregarious. Customer service in the hotel was almost non existent. No one smiles and one word responses are the norm to any query. English is not widely understood. As I understand a little Slovak I was able to assist a number of guests trying to find their treatment/spa areas as directions in the hotel are appalling. Don't eat in the hotel, as it is expensive and long wait (45 mins for a toasted sandwich). Rooms have no air conditioning, which is ridiculous for a claimed 4 star hotel. During our visit temps were 38 degrees (100+F) and in the room we had a 20 centimetre (8inch) fan that sounded like a helicopter taking off. When we tried to book massages were informed on requesting 4 different massages they were unavailable due to staff shortage or no cream for that massage in stock at the moment? We did have 2 massages which were acceptable. We have stayed at over 10 other Slovak wellness/spas in last 5 years and we would rate this one the lowest. The walk across the bridge through the lovely gardens to the centre of Piestany is nice. If you are going to eat then do so in the town centre where the quality and service is better and much cheaper than on Spa Island. If you are driving ignore the expedia directions as they take you to the admin office in town and not the hotel itself. Head for Topilcany Road and turn onto Spa island as you cross the bridge.

4/10

Poor

22 Apr 2015

Mohsen

not in anyway remotely close to the 4 stars

The hotel is dated with immediate need for repairs. If you open the widows you will need a maintenance person to close it. Rooms are small with old furniture and the hotel has strong Oder. The staff appears to be trying but it seems that the owners are not welling to spend any money on maintenance and upgrades. This hotel is not in anyway remotely close to the 4 stars rating.

Family

4/10

Poor

19 Dec 2011

Verified traveler

4 star hotel that looks like a 2 star

This hotel smells very bad.
The food in hotel was not good , in fact the food was out of date and I could not eat it at all

8/10

Excellent

19 Aug 2024

Michael

Es ist ein grosses, renovationsbedürftiges Hotel mit \"sozialistischem\" Flair... nicht mit westlichen Standards vergleichbar.

Business_and_leisure Self

2/10

Poor

27 May 2022

Karl-Heinz

Schlechter Service, alt und unsauber

In der Lobby roch es häufig sehr schlecht. Zimmer und Bad wurden lange nicht renoviert. Klimaanlage läuft, aber kühlt nicht. Zimmer wurde mehrfach nicht gesäubert. Restautant Calla hat den schlechtesten Service den ich bisher erlebt habe

Self

8/10

Excellent

28 Nov 2021

Dominika

Všetko bolo ok, len pravidelne pre nás nie je stôl na večeru. Už sa smejeme.

Partner

10/10

Exceptional

13 Jun 2021

Maria

Ubytovanie, služby na vysokej úrovni

Friends_and_family Friends

8/10

Excellent

13 Sep 2020

Verified traveler

chön

Es war schön,nur nicht mehr wie früher sauber.🙁

Friends_and_family Family

8/10

Excellent

23 Apr 2019

Vaclav

Krásný vnitřní i venkovní basén, výborné jídlo, příjemná obsluha ,postele i polštáře na urovni.

Family

2/10

Poor

13 Apr 2019

Christer

Room was clean, but this hotel has no service and was giving me the wrong information about everything. Impossible to get help to print a simple boarding card or car rental voucher.
I would strongly recommend to stay away from this Soviet style service that was terrible.