Name: Parador de Ceuta Hotel La Muralla
Address: Ntra.Sra.De Africa, 15, Ceuta, 51001, ES

6/10

Pleasant

19 Jul 2026

Anandhi

Property in good location. Nice sized rooms. Check in was good
No coffee/ tea making facilities. However when requested, we got a kettle. Bathroom door was creaking.

Breakfast buffet was reasonable but we had to confirm what time we will have breakfast?! Had a small fork/tong for each person to take food items from the buffet which meant the same tong was used for all food items. Was very uncomfortable for me as a vegetarian. Also there are chances that mixing up foods even in traces could cause allergic reaction in people who have allergies. Hotel needs to consider this risk.

Partner

10/10

Exceptional

06 Jul 2026

JUAN CARLOS

Parador de Ceuta, siempre es garantía

Family_with_children

10/10

Exceptional

11 May 2026

James

Location and the accommodation were excellent and staff were very helpful. Good Food in the Restauarant.

Friends

10/10

Exceptional

12 Apr 2026

Karin

Room was spacious, with a nice terrace and view. Beds were very comfortable and towels, etc. were of good quality. Staff was outstanding. Location also very good. The facilities can go to be updated. We were also there out of season so some things like the pool were not available. We really enjoyed our stay there and would recommend it highly.

Family

10/10

Exceptional

09 Jan 2026

Verified traveler

The rooms are spacious and well equipped. The front disk employees are friendly and helpful. The breakfast erea is big and pleasant and the staffs are nice

Business_and_leisure Self

8/10

Excellent

05 Oct 2025

Peter Frank

The Parador is in need of major refurbishment. I could only just get the door to my room open. Room security poor. Location very good.

Friends_and_family Friends

8/10

Excellent

28 Sep 2025

Leah

The bed is comfortable with great pillows. The towels are amazing. Front desk is friendly. Only issue is the ants. The bathroom had a lot of ants and the room had some, even in our bed. After showers there would be puddles of water outside the bathroom door and ants going crazy.

Friends_and_family Family

6/10

Pleasant

20 Jul 2025

Stuart

Large and spacious, but dated and poor food choice

Very large and spacious hotel, although it is quite dated in your hotel room and beyond the entrance and communal spaces.
The service was great on the front desk, especially from the young gent working there, and the bar service was fantastic all the time 🌟
However, unfortunately the breakfast restaurant service was horrendous, and the food options very unimaginative and poor. I literally couldn't eat anything but fruit, so I went hungry every morning. The staff said they would let me know if they had anything without milk and eggs, then just didn't come back over. Most times in the hotel, they couldn't provide food other than nuts and olives, nices ones at least, but again, very poor for what should be the better hotel in Ceuta. I can't recommend this hotel, especially to anyone with allergies and food intolerances.

Friends_and_family Friends

6/10

Pleasant

29 Jun 2025

Karen

We always look forward to staying in a Parador as a treat. Unfortunately this one does not live up to the Parador name. The beds are comfortable but the room was scruffy with worn out furniture and the carpet in the hall was very stained. The bathroom was also tired. There was an issue with parking as this is one of the main reasons we booked this parador. There just doesn t seem to be enough , but I don’t suppose much can be done about that. The staff on reception and cleaning and pool staff were really helpful, friendly and faultless. The pool and pool area were clean. It is in an amazing location.

Leisure Partner

10/10

Exceptional

11 Jun 2025

Nadia

Great hotel

8/10

Excellent

30 May 2025

Hashem

Needs to pay attention to the air conditioning in room 304.
Keep the good work.

Leisure Family

10/10

Exceptional

22 May 2025

Paige

Great location. The staff was friendly and helpful. Breakfast was tasty.

Leisure Partner

10/10

Exceptional

19 May 2025

Paige

Great hotel. Traditional. Recommended.

8/10

Excellent

30 Mar 2025

Altaf

Very nicely located hotel. Worth it.

Very nicely located hotel with good service, clean rooms and excellent breakfast. Just a little run down but worth it.

Friends_and_family Family

8/10

Excellent

30 Nov 2024

Leah

Good stay.

The staff was very friendly and welcoming. The rooms are outdated in some areas and our bathroom had a major ant issues. Good stay for the price we paid. Great location.

Friends_and_family Family

10/10

Exceptional

31 Oct 2024

Marce

The staff was friendly, always ready to help, to spoiled you as a traveler, the rooms are big, the bathroom almost as big as the room! jejejeje

Quality service

Leisure Partner

8/10

Excellent

10 Aug 2024

Nadia

We really enjoyed our stay at this property. Everything was excellent except the fridge was not working in our room however we called for maintenance guy who came and promised to replace it, unfortunately he never came back to replace the fridge during our stay.Moreover we
We’re happy for the AC it was working excellent and the housekeeping staff were very professional and helpful.We really recommend this property .

10/10

Exceptional

05 Jun 2024

David

A very nice stay!

The staff were very helpful, the rooms were clean with lots of space and the breakfast was excellent.

8/10

Excellent

23 May 2024

Francisco

Parking

10/10

Exceptional

03 May 2024

Alison

Wonderful hotel in Ceuta

Leisure Friends

10/10

Exceptional

08 Sep 2023

Hassani

Very good on aller levels

Friends_and_family Family

8/10

Excellent

18 Jun 2023

Steven

A bad start, but it (kinda) recovered. Overall it’s fine, just showing it’s age. Fine for an overnight or two, as walking in Ceuta is key, and this hotel is well placed.

Business Partner

10/10

Exceptional

10 Jun 2023

Witch

The hotel is perfect and is a great spot for Ceuta, the rooms that were allocated at the end weren’t that great we had the parking view, but overall. Pleasant stay the pool is amazing and the lifeguard was so friendly as was the gentleman that came on late was a really nice man.

Family

10/10

Exceptional

25 Mar 2023

Claudio

Staff was absolutely great. Mildred was outstanding. She made our time wonderful. Thanks Mildred !!

Leisure Family

4/10

Poor

11 Jul 2022

Lucia

The service was appallingly rude. No one smiled and acted like it was an inconvenience for them to be working.

Wifi would only work on one device at a time and to use the tv you needed it connected to a device.

No effort to help.

The hotel itself is ok but needs an update but the staff make this one of the worst hotels I have ever stayed in.

Leisure Self

10/10

Exceptional

17 Jun 2022

Michael

Awesome location in a cool city

We visited overnight as part of a longer trip. The hotel is older but very clean and beautiful. Breathtaking views and a very walkable location. We walked from the heliport in about 20 minutes and the walk from the cruise port is only about 5-10 mins. Lots of shopping and dining close by and a beautiful beach is less than a 5 min walk.

We enjoyed our visit and would stay here again.

Friends_and_family Family

8/10

Excellent

06 Jun 2022

Peter

Not bad

Central location with easy access to the town and the port. Public rooms nice but bedrooms in poor condition .

Friends_and_family Friends

10/10

Exceptional

28 Sep 2021

Kelly

Absolutely beautiful and excellent location.

Leisure Partner

10/10

Exceptional

03 Aug 2021

Verified traveler

Great location. The hotel is close to the beach and many stores and restaurants. Wonderful pool. Look forward to returning.

Self

10/10

Exceptional

28 Oct 2020

Joseph

Lovely hotel, great location.

Lovely hotel - very conveniently located in the centre of Ceuta. Room looked out over the Cathedral, pool and sea. Comfortable and reasonably priced.

Friends_and_family Friends

8/10

Excellent

29 Feb 2020

Verified traveler

This was a very comfortable hotel, better than we expected. There was no soap or shampoo in the dispensers in the shower and a couple English TV stations would be nice. Other than that it is in a great location, parking is free in a city where parking can be quite a challenge. We will probably stay there again.

Leisure Family

10/10

Exceptional

08 Nov 2019

Timothy

omfo modern hotel in central location

Comfortable modern hotel with friendly staff

Self

6/10

Pleasant

16 Dec 2018

Martyn

Good location

The only thing I would say was great was the location.. not far from anywhere in Ceuta. The very dated and in need of a refurbishment .. It reminded me of a hotel from the 70s. The staff were generally pleasant but did not go out of their way to make you feel welcome. The tv lacked english language channels and the balcony was a good addition if only the doors would closed properly and not made of single glass which made them very flimsy.

6/10

Pleasant

17 Oct 2018

GambierGal

When we checked in we were given a room with two single beds when we wanted a double. They said there were only 4 rooms with double bed IN THE WHOLE HOTEL of 200+ rooms!!!!!!!!!!! And we paid 15 Euros more for the two beds than the rooms with a double.
So just be aware that the information about the hotel was misleading in that you would think a hotel that size would have many more double beds.

8/10

Excellent

28 Jul 2018

SANG CHEOL

they considered the room for our two children
especially woman in reception was kind for us
Parking area is good for us

Family

8/10

Excellent

11 Jun 2018

Peter

Good location but tired hotel

The hotel is in a good location but at the moment they are digging up the street in front of the hotel. The hotel itself is in need of a complete refurbishment. I can’t remember the last time I stayed in a 4 star hotel with room actual keys and a big brass fob.

Friends

4/10

Poor

04 Feb 2018

abdelatif

Hotel in bad shape

Too much noise in other room and shower didn't work staff didn't even apologize

Family

8/10

Excellent

08 Nov 2017

Kamal

Nice place for shopping and good restaurants aroud

Partner

6/10

Pleasant

03 Oct 2017

Youssef

While the receptionist was very friendly, we were shocked to find the room with two seperate beds!!

The hotel furnitures are really really old. The walls need serious paint and the bathroom too

Not going there again

8/10

Excellent

28 Sep 2017

Greg

Good location.

The hotel is pretty dated but the rooms are clean and have all the necessary amenities. A good location and there is on site parking.

Partner

10/10

Exceptional

15 Jun 2016

America

Magical stay on historical murals

This hotel was located on the historical Royal Murals of Ceuta. While it is a bit outdated, it is beautiful. It's located near everything in Ceuta and the views from the hotel are breathtaking. We loved it so much we extended our stay there by a day.

Partner

8/10

Excellent

03 Aug 2015

Susan

Great location

This is a nice hotel with a great garden and pool. The location is ideal. Our room was built into the historic walls which is intriguing but made for a musty smell.

Partner

8/10

Excellent

09 Mar 2015

Mr. O

Great Hotel

This is a great Hotel. We stayed here for a small Family Trip.

Family

2/10

Poor

02 Sep 2014

Ryan

Disappointed in Ceuta

I was not happy about the hotel at all. It was not even comparable to the most basic of motels in the United States. I recommend anyone going to Ceuta to stay at the Tryp Hotel instead.

8/10

Excellent

30 Jul 2013

Roy Fredericks

Great hotel but over-priced

The A/C leaked a puddle of water overnight righ into my suitcase...what a hassle to dry everything. The double bed is really the typical European two beds pushed together but they don't bother to change the comforter so why bother to push the beds together? Location is fine but worth less a night for it's age. The bars are empty until 1am in the surrounding area and the stores are closed on Sunday.

10/10

Exceptional

17 Jan 2012

Verified traveler

Short but sweet

My GF and I were only there for one night. We would definitely stay there again and most likely will sometine in the near future.

10/10

Exceptional

14 Jul 2010

Hartmut

Great Hotel

great hotel, nice service, excellent location, pool is clean, beautiful garden, delicious breakfast

Partner

10/10

Exceptional

23 Jul 2026

Yahya

Excellente séjour tout était au top,chambre,propreté, petit déjeuner,je recommande

10/10

Exceptional

06 Jul 2026

Dominique

Personnel extrêmmeent ouvert à résoudre vos problèmes.
Diner très bon et nous recommandons les croquettes au jamon iberico
excellent petit déjeuner

Partner

10/10

Exceptional

20 Jun 2026

Stephane

As usual this hotel is ok

Business

10/10

Exceptional

20 Jun 2026

Stephane

As usual this hotel is ok

Business

10/10

Exceptional

29 Apr 2026

Helmut

Großes Zimmer mit tollem Ausblick, alles sehr sauber, Personal sehr freundlich und kompetent und hilfsbereit, Frühstück auch sehr gut, ideale Lage mitten in Ceuta und trotzdem sehr ruhig.

2/10

Poor

29 Apr 2026

Ahmed

Hôtel ancien a peine entretenu à coup de produits chimiques pour luter contre les insectes et les rats.On nous a logé dans une pièce en sous sol qui dégage des odeurs d égout.C est inadmissible.En plus pas de Wifi en sous sol.En résumé Une expérience désastreuse.A mon avis l état espagnol devrait s en mêler.

Partner

10/10

Exceptional

02 Apr 2026

Jose agustin

Estancia genial, limpio, amplio, personal muy atento, centrico

Self

10/10

Exceptional

02 Mar 2026

Ann

Roligt att detta fina hotell håller på att rustas upp, ligger nära strand, hamn och staden.

Partner

10/10

Exceptional

15 Feb 2026

MOHAMMED

Tout s’est très bien passé, aussi bien l’accueil que la chambre. D’ailleurs, il s’agit de notre quatrième séjour dans cet hôtel.

Partner

10/10

Exceptional

03 Jan 2026

fatima

L’hôtel est excellent .l’emplacement idéal pour visiter ceuta à pieds

Friends_and_family Family

10/10

Exceptional

29 Dec 2025

Bertrand

Tres copieux et vatier

Partner

6/10

Pleasant

27 Dec 2025

Manuel

La experiencia ha sido irregular. El trato del personal de recepción es desigual: he tenido tanto interacciones muy correctas como otras bastante negativas.

La decoración de las zonas comunes resulta mediocre, propia de un hotel sin identidad ni alma. En las habitaciones, además, el mobiliario no solo es poco atractivo, sino que se encuentra visiblemente deteriorado.

Es una lástima, porque el edificio y su entorno merecen mucho más. Creo que el hotel debería recuperar una decoración acorde al lugar en el que se encuentra y al estilo del arquitecto que lo diseñó con tanto acierto a finales de los años 60: menos estructuras añadidas en las terrazas y un mobiliario con carácter, cuidado y coherente con su esencia original.

Self

10/10

Exceptional

22 Dec 2025

Corinne

Chambre nickel et confortable
Une vraie chambre pour 3 avec 3 vrais lits
C’était parfait

8/10

Excellent

14 Dec 2025

Jouko

na

10/10

Exceptional

10 Dec 2025

Mercedes

Todo en general

Leisure Friends

6/10

Pleasant

02 Dec 2025

MARIAN

Necesita todo una mejora. Está muy viejito todo. El personal FANTASTICO

Partner

10/10

Exceptional

07 Oct 2025

Jan

Bra läge, rent o fint

Bra läge, trevlig personal. Rent o snyggt. Poolområdet stänger 1 oktober så poolen kunde vi inte utvärdera.

Partner

4/10

Poor

27 Sep 2025

José Maria

No tengo nada encontra del servocio y de las intalaciones pero no pude difrutar por razones de no usar el hotel y no semealla abonado porque no pude hacer el viaje de barcelona a ceuta por falta de organización de la linra de autobuses alsa. Gracias.

Self

10/10

Exceptional

25 Sep 2025

Moritz

Sehr sympathisches Personal, schöne Zimmer und Lobby. Das Hotel ist nicht neu, aber gepflegt und bietet ein super Preis/Leistungsverhältnis.

Das Frühstück ist auch sehr gut und günstig.

Kommen gerne wieder.

10/10

Exceptional

24 Sep 2025

Yoko

スタッフが親切でレストランもとても良かった。
部屋はバスタブもありリラックスできるし、アメニティも充実していた。
トイレの水量が弱いのが残念だが、スペインの他のエリアもだいたいそんな感じなのでここだけの話ではない。

Leisure Self

10/10

Exceptional

10 Sep 2025

Mohsana

Merci pour votre accueil

Merci à toute l’équipe de la réception pour un accueil digne d’un palace.
Notre espagnol est très scolaire, mais ils ont fait l’effort de nous comprendre et de nous aider.
Un grand merci au jeune homme qui nous a accueillis dès notre arrivée à l’hôtel et qui nous a donné envie d’y revenir.

Partner

8/10

Excellent

16 Aug 2025

Henri

Sehr gute Lage, schöner Poolbereich. Zimmer alle mit Balkon und ausreichend Platz. Strand und Zentrum fußläufig. Zustand und Inventar ein wenig in die Jahre gekommen. Personal beim Frühstück etwas überfordert. Sehr hellhörig.
Insgesamt trotzdem ein sehr schöner Urlaub.

Leisure Family

2/10

Poor

06 Aug 2025

claude

Il y avait des fourmis partout
Ants everywhere
Very very bad service at restaurent for breakfast
Waiter not attending to us even if there was hardly any clients
Took forever to take our order
Mauvais service
Mauvais café
Très cher pour la qualité et le service

Très bien localiser pour aller à la plage ou visites historiques

Leisure Partner

8/10

Excellent

03 Aug 2025

Andreas

Spennende sted

Grei beliggenhet

Friends_and_family Family

10/10

Exceptional

14 Jul 2025

Eduardo

Muy recomendable

Una experiencia fabulosa, magnífico el servicio y muy amplias y cómodas las habitaciones e instalaciones. Quizás, el único pero es que necesita una reforma. Da la impresión de un retorno a los años 70, con todo lo bueno y no tan bueno que ellos supone. Sí vuelvo a Ceuta, volveré a alojarme allí sin duda.

Partner

4/10

Poor

01 Jul 2025

Kaoutar

Great Location and Friendly Staff, But Hygiene Needs Serious Improvement:

I recently stayed at this hotel and really appreciated some aspects of it. The location is excellent — just a short walk to the beach and close to all the good spots, so there was no need to use the car. The pool was very clean and enjoyable, and the staff were friendly and welcoming.

However, the hygiene and housekeeping services left a lot to be desired. There were ants in the room, and when wiping the floor with a tissue, it turned black — clearly indicating it hadn’t been cleaned properly. The conditioner bottle didn’t work, and although housekeeping came the second day, they didn’t restock the toilet paper and left only two towels for three guests.

The most unacceptable issue was the state of my son's bed, which had a visible menstrual stain — something that should never happen in any hotel.

Overall, while I enjoyed the location and some aspects of the stay, I hope the management takes cleanliness more seriously and improves housekeeping standards.

Leisure Family_with_children

10/10

Exceptional

03 Jun 2025

Bérangère

Emplacement idéal pour le ferry vers l'Espagne et la visite de la ville entièrement à pied.
Plage immédiatement accessible à pied aussi et parking sécurisé pour les motos.
Petit déjeuner bien.
Propreté ok. C'est un peu vieillissant mais rien de méchant.
Tarif consommation minibar excessif en revanche, 3€ les 70cl d'eau minérale.
Personnel très agréable.

Partner

10/10

Exceptional

03 Jun 2025

Azzedine

Très bon accueil et service

Un très bon accueil. La reception est au top avec du professionnalisme, parlant plusieurs langue. Une propriété et un entretien constant de l'établissement en gardant les vestiges d'antan. Cela fait plus de 20 ans que je vais dans cet hotel quand je passe par Ceuta et toujours satisfait.

Self

10/10

Exceptional

30 Apr 2025

Jose agustin

Repetiré

Buena atención, instalaciones impresionantes

Self

6/10

Pleasant

29 Apr 2025

Horst Werner

Die Lage des Hotels ist gut und zentral.
Leider war an drei von vier Tagen kein Internet verfügbar.
Hier hätten wir uns eine Gegenleistung in Form eines Frühstücks oder Mittagessen gewünscht.
Die Mitarbeiterin Salima an der Rezeption war sehr hilfsbereit und freundlich.

Leisure Partner

8/10

Excellent

07 Apr 2025

FATIMA

Notre séjour s'est bien passé, le personnel est très accueillant et à l'écoute. l'emplacement de l'hôtel et TOP avec une vue imprenable sur lamer, la place des églises et sur la piscine.
il faudrait peut être penser à changer la moquette du couloir pour garder le charme et le côté esthétique de l'hôtel.

Friends_and_family Family

10/10

Exceptional

11 Mar 2025

Julio

Personal de recepción excelente, cercano, amable etc

Leisure Family

10/10

Exceptional

23 Feb 2025

Régis

Excellent comme d'habitude

Leisure

8/10

Excellent

12 Feb 2025

Jukka

Ei todellakaan 4 tähden hotelli

Partner

6/10

Pleasant

03 Jan 2025

Antonio

El silencio y la limpieza. Las camas incómodas.

Business Family_with_children

6/10

Pleasant

24 Dec 2024

Med Najib

Déficit d'esprit commercial

Déficit d’esprit commercial.
Etablissement assez conforme aux standards 4*. Accueil courtois, lobby spacieux quoique suranné, chambre plutôt confortable, linge de qualité, fournitures courtoisie généreuses.
Moquette couloir rebutante, parking gratuit mais négligé, absence de plan d’évacuation d’urgence, exit répertoires TV / tel, des clous sur les murs, déconnexion des chaines TV marocaines.
Pour l’esprit commercial il faut repasser. En effet, pour 2 nuits extensibles, j’avais réservé et payé 4 ch dont 2 avec enfants et sans pdj. Le décès du papa de l’un des voyageurs ns a ramenés à 3 ch sans enfants. Toutes les accommodations proposées alors à l’hôtel furent refusées sans discernement, même si elles avaient engendré des ventes de pdjs et une prorogation de notre séjour.
Moralité, cet hôtel sera rayé de mon carnet d'adresses car ses gestionnaires ne savent point sacrifier un œuf pour avoir un bœuf.

Friends_and_family Friends

8/10

Excellent

23 Dec 2024

François

Très bon séjour, toutefois je déplore le manque de chaînes TV étrangères dans ce genre d établissement ce n est pas acceptable

Business

10/10

Exceptional

20 Dec 2024

Fernando

Excelente servicio y muy bien situado

Leisure Family

8/10

Excellent

03 Dec 2024

Guilherme

Handy

The hotel has had its golden age! The air conditioning didn't work, but other than that the stay was good, the hotel is super well located and structured! close to restaurants for breakfast and close to many little shops in the center!

Friends_and_family Family

6/10

Pleasant

29 Nov 2024

Saida

Buen hotel pero a partir de las 7 empieza el ruido de la gente saliendo del hotel y las 8 la obra que te despiertas seguro

Leisure Partner

8/10

Excellent

17 Sep 2024

Régis

Comme toujours dans cet hôtel tout était bien

Leisure Partner

10/10

Exceptional

07 Sep 2024

Ana Isabel

Estancia agradable.

6/10

Pleasant

20 Aug 2024

JF

séjour en demie teinte...

A notre arrivée, notre réservation ( 2 chambres, 5 nuits et 5 personnes) n'était pas enregistrée et donc inconnue de l'hôtel! sur mon insistance, elle a été retrouvée au bout de 10 minutes! ils ont reconnu que l'erreur venait de leur système informatique. l'hôtel était complet pour la première nuit, mais il a pu être mis à notre disposition une chambre triple dans laquelle des lits ont été ajoutés. A la fin du séjour, j'ai demandé la déduction de la première nuit puisque j'avais payé d'avance l'intégralité du séjour, ce qui m'a été refusé! j'ai protesté en vain...
en complément, j'ajoute simplement que l'hôtel est vieillot, non renové depuis sa construction dans les années 60 (moquettes sales et hors d'âge, huisseries et serrures vétustes).
les points forts sont sa situation en plein centre ville, du port et de la plage, sa belle et grande piscine, son personnel agréable.

Friends_and_family Family

10/10

Exceptional

04 Jul 2024

Angel

El hotel y servicio es perfecto y tranquilo en pleno centro de Ceuta

10/10

Exceptional

25 Jun 2024

JUAN CARLOS

como siempre, todo excelente. Como en casa

Leisure Family_with_children

8/10

Excellent

22 Jun 2024

Quintin

Bien ubicada y buen servicio

Leisure Family

10/10

Exceptional

06 May 2024

Ruben

Personal Súper amable!! Lugar limpio y ordenado.

Leisure Partner

8/10

Excellent

04 May 2024

Régis

J'adore le charme suranné de cet hôtel

Leisure

10/10

Exceptional

14 Apr 2024

Harold

Friendly and close to everything, breakfast was good however, the coffee is a problem. Hope it will be better next time we go back. Nice hotel and lovely view. We loved it!

Leisure Family

8/10

Excellent

06 Mar 2024

Jose Francisco

todo muy bien,

8/10

Excellent

01 Mar 2024

Régis

Très bon hotel, bien placé , possibilité de stationnement , chambres grandes, hotel calme

Leisure Family_with_children