Prince Of Wales Hotel

10/10

Exceptional

13 Jul 2026

Jeannine

We enjoyed our stay. The hotel is 100 years old so the walls and floors are thin. It was not a problem for us since we stayed one night but for and extended stay it would be something to consider.

10/10

Exceptional

08 Jul 2026

Ryan

One of the best experiences I have had as a traveler. The staff was incredibly helpful and welcoming. They were so welcoming and accommodating of our young toddler.

Family_with_children

10/10

Exceptional

07 Jul 2026

Chantel

Stunning views, such a unique historical place to stay. Staff were all so helpful and friendly. Make sure to watch a sun rise. We’ll definitely be staying again.

Friends_and_family Family

10/10

Exceptional

05 Jul 2026

Darren

Classic and historic hotel on the Rockies. Beautiful Alpine architecture, great staff and great history that they all love and share personally and in evening presentations in the Great Lounge overlooking Waterton Lake and Glacier National Park in Montana. Easy access to Waterton proper and if you want the most immersion and relaxed stay go during the week as the weekends are total craziness! 100 year anniversary next year, they have a 👻 ghost, and a great 100 year old elevator that is an experience to ride! Accessibility is alittle limited if you like I have special needs but nothing to get a knot into as staff worked really hard to make it all work. Hope to go back next year for their 100th! High Tea and dinner in the Stewart Dinig Room was exceptional though alittle hard to get coffee ☕️! And take in the presentation at 7 in the evemimg on the history of the hotel and the story about the engine crank for starting rhe first lake boat to bring gurlests ftom the Great Northern Railroad in Montana to the rince of Wales hotel is hilarious but tou will have to hear the history to answer the teaser! Love it and it will love you in return.

Partner

10/10

Exceptional

03 Jul 2026

ANDREW

Great spot

10/10

Exceptional

30 Jun 2026

Laura

Wonderful staff. No air conditioning, television, coffee pot in room. But they are upfront about it and they aren’t needed. Dinner in the Royal Stewart Dining room was excellent. Grounds and view are spectacular! We saw a grizzly bear right off property. We passed on high tea but enjoyed bangers and mash for lunch. Definitely would return!

Partner

8/10

Excellent

29 Jun 2026

Linda

Very beautiful place to stay. Very small rooms but charming

10/10

Exceptional

29 Jun 2026

Lee D.

We always love staying at the P of W. The ambiance is very accommodating
The hiking in the area is wonderful.

Friends_and_family Friends

10/10

Exceptional

28 Jun 2026

ted

This is my favorite hotel I've ever stayed at. From the location to the design of the hotel, from the view to the staff dressed in kilts, I loved everything about this place. The food was great including vegan options. I highly recommend the tea service. I enjoyed the talk given by one of the staff on local history. Everything was great.

Family_with_children

10/10

Exceptional

27 Jun 2026

Carole

View was amazing as were the staff! Incredible!

Partner

10/10

Exceptional

27 Jun 2026

Randy

Very elegant and peaceful with very tentative staff

Family

10/10

Exceptional

25 Jun 2026

Myrna

Very friendly and accommodating staff

Family

10/10

Exceptional

24 Jun 2026

Beverly

Wonderful location for a historical hotel. The prairie pie we had for dinner in the lounge was wonderful. The older style elevator is run by friendly and helpful staff. Helpful and accommodating staff in all areas.

10/10

Exceptional

23 Jun 2026

Marigold Ann

Pleasant stay, best location

Partner

10/10

Exceptional

23 Jun 2026

Valerie Michelle

This is a must. Do yourself a favor and book for two nights. The hotel is something out a fairy tale. You feel like you stepped back in time. Views for days. The staff is warm and welcoming. Things to take advantage of, there an additional fee for $20 for amenities. With it you get unlimited use of their electric bikes. I was sad to leave. But will defiantly go back. Fantastic experience.

Friends

10/10

Exceptional

22 Jun 2026

Keith

Almost 100 year old, so dont go if you are looking for ultra modern conveniences i.e there are no TVs nor Coffee/Tea making facilities /Fridges/Microwave etc etc in the rooms. However if you want to experience the location, views, heritage, and overall ambience it’s fantastic. Staff are brilliant too - There’s a nightly talk by staff about the hotel & it’s history and they are always on hand to answer any queries.

Partner

10/10

Exceptional

22 Jun 2026

Carla

Friendly staff and a beautiful view

Family

10/10

Exceptional

22 Jun 2026

KASHMIRA

okay

Friends

10/10

Exceptional

21 Jun 2026

Sheila

found parking right away and easy walk to front door. Staff all very welcoming and helpful. Room was clean and well organized. Bar and restaurants were great, super food and staff. Hotel was amazing place to stay in this wonderful park.

Friends_and_family Family

10/10

Exceptional

20 Jun 2026

Soraya

Love the staff and they're kilts, didn't realize the property was built so long ago they kept the same elevators, so you can either go the stairs or you have to wait for the staff to bring you up the elevator.However, it was a wonderful stay and this scenery is absolutely magnificent. Highly recommend the town of Waterton is beautiful .

Friends_and_family Friends

10/10

Exceptional

20 Jun 2026

Zhe

Great location, a legend. Happy to live in this place, felt I was a part of the history myself.

10/10

Exceptional

19 Jun 2026

William

Place is iconic. Beautiful location. Great staff.

Was surprised by the additional charge of $20 per day for parking, and the addition of 4% added to dining and beverage charges charged to the room rather than paying each time with credit card. There was no mention of the parking charge, which was annoying. Please just mention it when booking to make this smoother.

Partner

8/10

Excellent

19 Jun 2026

Richard

Beautiful old ambience. It is indicated that they want to preserve the elevator for its historical value. However, it does get to be a bit much using the stairs, constantly with your luggage, etc.
Nonetheless, it is a wonderful experience to stay at the hotel

10/10

Exceptional

18 Jun 2026

William

Besides the incredible location and views from the Lobby and Dining areas, the service from all personnel was exemplary and hard to match in our own international travels. Can't say enough about how we were treated as guests. This stay occurred at the end of our tour of the Canadian National Parks and was a perfect conclusion to a wonderful excursion.

10/10

Exceptional

17 Jun 2026

Francis

Place à voir lieu magnifique. Vivre un brin d histoire du Canada

Partner

4/10

Poor

16 Jun 2026

dubom

The bathroom isn't what you’d expect; it feels more like a public restroom at a rest area with a showerhead attached. Plus, the sink is next to the bed instead of inside the bathroom. Unless you're getting a lake view, there’s absolutely no reason to pay such a high price to stay at this hotel.

Self

4/10

Poor

16 Jun 2026

Benjamin

I traveled here with my family in June and the property and Waterton is beautiful. Unfortunately it was unseasonably cold and the hotel did not seem to heat the property adequately but did provide blankets to use in the common space but heating in my room was not functioning making it a very cold experience. The atmosphere is overall stuffy and pretentious but also sort of like a nursing home and was not that comfortable of a place to hang around at.

Friends_and_family Family

10/10

Exceptional

16 Jun 2026

Stacy

Staff were very friendly and helpful and restaurant had great food

8/10

Excellent

15 Jun 2026

Lenka

We were happy with our stay. Breathtaking views.

Family_with_children

4/10

Poor

14 Jun 2026

Ashton

The stay was very underwhelming for the price paid. As Waterton’s iconic original railway hotel, I would have expected significantly better upkeep in rooms and substantially better services and amenities.

The hotel is old and historic, but was terribly maintained and kept up. I had hair on my bathroom floor. The rooms had next to no amenities (not even coffee or a hairdryer), but yet forces you to pay $20 per night for amenities they don’t even give you in the room, or tell you about for that matter.

The walls were paper thin. I could hear everything going on in the main lobby, and I could even hear my next-door neighbour snoring and their alarm going off nonstop. The blinds don’t even block out the 5 AM sunlight. There wasn’t even air conditioning.

The restaurant was average, but the prices were expensive. The menus online do not accurately reflect the current prices in the restaurant.

I expected much better services and amenities for the price this place is charging. Unlike other historic railway hotels, this one has had minimal upkeep with the hotel, cutting corners at every chance they can.

I would recommend staying here for one night for the iconic Waterton experience, but I would much rather give my money to a well kept locally owned Waterton hotel for a longer stay.

Self

10/10

Exceptional

13 Jun 2026

Julie

Beautiful property in a stunning place! Lots to do! Boat tour, hiking, high tea etc! Loved it!

10/10

Exceptional

12 Jun 2026

Nagarajan

Very clean room with friendly staff members. Rooms are cozy. Bath room is completely renovated which makes it nice. Finally the stunning view of the lake.

Partner

10/10

Exceptional

10 Jun 2026

Ari

Beautiful views from the rooms and lobby/main room.

Family_with_children

10/10

Exceptional

09 Jun 2026

Heidi

The afternoon tea was lovely! For a 99 year old hotel, I think it boasts of so much charm! The staff was amazing! Rooms were not huge but they felt cozy. Will come back for sure!

Family

8/10

Excellent

09 Jun 2026

BARBARA

We booked two rooms on the fifth floor without knowing that the elevator only goes to the fourth floor. We had assistance with our bags when we arrived, which was very helpful. But if you have any mobility issues, make sure you do not stay on the 5th or 6th floors.

Family_with_children

10/10

Exceptional

08 Jun 2026

Patricia

Everything was as expected. It is a historical hotel therefore things like the elevator and some of the other amenities are limited. The view is tremendous. The food was excellent and staff was very attentive and pleasant. I will remember if I go back again that the weather conditions can be pretty extreme. There was a 20 to 45 mile an hour wind blowing for 24 hours straight. It rattled the entire hotel and made our beds shake. It was a unique experience but difficult to sleep during those conditions. The hotel wisely provides earplugs in every room, just in case the wind is too noisy. Funny but I almost used them..

Partner

10/10

Exceptional

07 Jun 2026

Thomas

Beautiful , rustic, charming lodge in the center of the park. Easy access to all sights, great star gazing and reasonably priced. Great staff. Stay here instead if Glacier!

Friends

10/10

Exceptional

06 Jun 2026

Murielle

Beside the rain
Everything was wonderful
I would recommand everyone to go for a visit
It was worth it ?

Friends

10/10

Exceptional

06 Jun 2026

Swapan

Excellent services, hotel staffs were very helpful and welcoming. We enjoyed staying there for two nights,

Family

8/10

Excellent

03 Jun 2026

Christian

The hotel is

10/10

Exceptional

03 Jun 2026

garth

Unique property with greatpumtsin views and location

Partner

8/10

Excellent

02 Jun 2026

Sarah

A work of art .. incredible craftsmanship , atmosphere and grandness but Suffering from wear and tear . Too Well loved. Setting is one of a kind. Stunning perch at top of the lake.
Comfy bed , adequate bathroom . Nice breakfast.

Partner

6/10

Pleasant

02 Jun 2026

Marie Christine

Fantastic view, character, food and staff…. Old hotel, with its challenges, cold, with minimum finish in the rooms…

10/10

Exceptional

02 Jun 2026

Jeffrey

Staff was AMAZING!!!
The food was AMAZING!!!
We had a lot of rain but the area is spectacular!

Partner

10/10

Exceptional

01 Jun 2026

john

It's old don't expect modern rooms. No fridge or TVs. But don't let that stop you after all your in the most scenic place in Canada. Highly recommend this hotel as a peice of history in a must stay location

Family_with_children

2/10

Poor

01 Jun 2026

Colin

Due to an unexpected problem with one in our party, we were unable to cross at the Can/US border causing a catastrophic change in travel plans. We contacted the hotel only to have the front desk inform us that all bookings and cancelations had to go through the booking office. We made several attempt to contact them, left messages to no avail and 5 days later, still no response. Our stay dates have come and gone and were change for our booked nights, eventhough we tried to cancel our reservation and request a refund. Hotels.com took on our case and they are having issues contacting the management. Not an adequate dispute management on behalf of the Glacier Resort management team...extremely dissatisfied with their performance and the Prince of Wales hotel!!!

Friends_and_family Family

10/10

Exceptional

01 Jun 2026

Jordan

Just a wonderful and unique historic experience. I don't think I could ever get sick of that view.

Partner

10/10

Exceptional

01 Jun 2026

Tahir

The Prince of Wales Hotel has real character more than just a place to stay, it feels like a piece of history. The rooms are delightfully old-school, with wooden beams and a warm, welcoming charm that you just don’t get from modern hotels.

The restaurant and bar were impressive with great views of the lake. The atmosphere is cosy, classic and the overall vibe. Highly recommend for atleast once in a lifetime experience.

Friends

6/10

Pleasant

31 May 2026

Yaman

Food in the restaurant specially afternoon tea pastries were not fresh.

Partner

6/10

Pleasant

31 May 2026

Stephane

Waterton est un endroit merveilleux, malheureusement notre chambre direct à côté de la salle de bain des femmes et pas insonorisée c’est très moyen. Lit trop mou , aucun ventilateur de salle de bain sont nos principaux commentaires. Le souper au restaurant très très bien. Merci

Partner

8/10

Excellent

31 May 2026

JOHN

The historical nature of the property was unique and the scenery was outstanding.
Cons -- walls of rooms paper thin, making it noisy.
Checkout was slow, with only one agent.
Food -- ok.

Friends

10/10

Exceptional

31 May 2026

Mary Lynn

What a wonderful experience, magical hotel. We loved everything about the place.

Partner

10/10

Exceptional

30 May 2026

Jon

The Prince of Wales is one of the grand historic lodges that still exist and whisk you away to a simpler time. If you are looking at staying in a historic property this is the place for you. The Prince of Wales compliments the park perfectly.

Partner

6/10

Pleasant

30 May 2026

shirley

Very beautiful scenery helpful staff no tv in room bathroom sink outside the bathroom no usb charger needed to ask for blow dryer

Family

8/10

Excellent

29 May 2026

Patti

Great older, park property hotel with great staff. I was there during a cold spell and the rooms and dining room were very cold.

Self

8/10

Excellent

28 May 2026

Tammy

Best part of stay was the history and traditional service. Room had limited comforts (rough towels and few electrical outlets, thin walls) & conveniences though bath and bedding updates appreciated. Food, service and of course the views were pleasurable.

Friends

10/10

Exceptional

28 May 2026

Sarah

I loved the friendly staff, excellent food and comfortable rooms!

Family

10/10

Exceptional

27 May 2026

Milagros

I loved the unexpected excellent customer service right from the entry to the front gate. Staff were very welcoming and friendly and helpful. Pretty cool history of the place.

Partner

8/10

Excellent

27 May 2026

Amanda

Beautiful historical hotel so much character The views are amazing. Breakfast was delicious. The only thing I would change are the pillows.

Friends_and_family Friends

6/10

Pleasant

26 May 2026

Valerie

Good beds, great window view. Pillows too big, broken window blind. Glad to try Prince of Wales.

Self

6/10

Pleasant

26 May 2026

Kaigene

Great view as advertised, staff is great, but hotel is super dated. If there is a next time, we’d spend nights at a newer facility and just go to this hotel for the views and tea/coffee/food. Town is very small and hotel is easily accessible from anywhere in town.

Partner

8/10

Excellent

24 May 2026

Daniiel

clean room ! Prompt elevator sevice

Partner

10/10

Exceptional

23 May 2026

Daljit

Best dinner ever for Stewart dinning lodge for Alberta Beef , Chicken and cheesecake 😋😋😋😋

Partner

10/10

Exceptional

22 May 2026

Emerson

The Prince of Wales hotel has a older rustic aura and is well maintained and well staffed with good food. It does show its age in some ways, but that is not a detriment to its charm.

Friends

6/10

Pleasant

22 May 2026

Leo

They don't tell you about the $20 amenity charge prior to checking in and what you get for $20 is very little. Most of the staff were very good. Keep in mind it is avery old hotel and a heritage sight so it is difficult to compare to other hotels

Partner

8/10

Excellent

21 May 2026

Thierry

Très bel endroit bonne nourriture decor merveilleux, le seul gros hic mon dieu que c'est mal isolé il fesait froid c'était Très venteux et comme c'est sur une colline les gens soupait au resto avec petit manteau et il pleurait des couvertures. Notre chambre était au 5ieme nous avons un petit thermostat d'appoint en guise de chauffage brrr. Mais c'est un très beau bâtiment qui mérite le détour.

Partner

8/10

Excellent

19 May 2026

Gaurav

Great experience

Family_with_children

6/10

Pleasant

17 May 2026

Elizabeth

The staff was lovely. The room was dark, dingy, had one towel, and was highly lacking in amenities. We felt very confined in the room and there was no place to sit outside of the room in the hotel short of the lounge, which was sectioned off for those purchasing drinks. The location is wonderful, but there are far better options in the park (closer to the restaurants). I would stop for the gift shop, but keep driving. We were charged for two cars (two rooms), but we had one car. It was just not our finest stay and I can't with good conscience recommend this place. Heed the other reviews when it says that it needs updating.

Family

6/10

Pleasant

17 May 2026

Ethan

The staff in the lounge and the restaurant were excellent. Colton helped us in the restaurant and Ethan in the lounge. The rooms were dated as expected but not maintained as well as they should have been.

Partner

10/10

Exceptional

16 May 2026

Christine

Clean room. Staff was very professional and friendly. Breakfast muffin was not available until 8am the gift shop, too late for many leaving. Room was only 60 degrees so staff loaned us a space heater (mid May too). Good food in restaurant but would appreciate them changing the selections every few days. We enjoyed our stay, thanks!

10/10

Exceptional

16 May 2026

Kenneth

Staff was exceptional.
Hotel was clean and the views were awesome.

Partner

10/10

Exceptional

14 May 2026

Moira

Superb staff. Knowledgeable, helpful and know their history. Made the stay even more enjoyable.

Friends

10/10

Exceptional

13 May 2026

JAMES

Historic but well preserved hotel. Clean, comfortable rooms with priceless views! Staff are simply amazing. Great food and bar with vibe and $Million view. Many many hiking trails near and close to hotel. Once in a lifetime experience.

Self

10/10

Exceptional

13 May 2026

Patrick

It’s a beautiful hotel. There is a history lesson of the hotel by Frank or was it Blake I’m really bad with names. Breakfast in the morning was perfect and a smoky old-fashioned cocktail bite that lovely window and enjoying the view was great. Turn off your phone or go for a good lovely hike in the park. Highly recommended.

Partner

10/10

Exceptional

01 Dec 2025

Peter

Classic old building in the most spectacular location!
Be sure to have a drink in the bar with its amazing view.

Partner

8/10

Excellent

14 Oct 2025

Stuart

Great staff. Very friendly and helpful. Minimalist rooms. Had high tea in the main area and we were sweating due to sun. That made it uncomfortable to enjoy the tea. Suggestion is to move the tables back out of the sun. All in all a great stay

Partner

8/10

Excellent

12 Oct 2025

Kojiro

Wall is thin.

Leisure Family

6/10

Pleasant

11 Oct 2025

Tamara

Friendly staff, amazing restaurant and bar service.
Great views !
The wind was crazy loud when trying to sleep, and rooms are outdated and small( I under stand that’s what they were going for)
Overall worth checking out

Leisure Family

6/10

Pleasant

05 Oct 2025

Stephen

Staff polite. Food was not good. Drinks weren’t good. There are better places to stay than the POW. Very disappointed.

Leisure Partner

10/10

Exceptional

05 Oct 2025

Mark

Very beatiful, old historic, hotel. We had a great time. Lot's to do and see in the surrounding area.

10/10

Exceptional

04 Oct 2025

Tim

The hotel is gorgeous on the inside and outside. The staff were friendly and helpful!

Leisure Family

6/10

Pleasant

04 Oct 2025

Becky

The property has been there a long time. Amenities are old. You can hear people talking in the adjacent room and you can hear the wind blowing through the windows/walls. You drive a long way to get to the property. Lovely view of the surrounding mountains and the lake.
There is no breakfast provided. Limited selections available for breakfast in the restaurant on the property. I had the french toast and did not really care for it.

Leisure Partner

10/10

Exceptional

03 Oct 2025

Hayley

Shops in town, beautiful few, older hotel but it had so much charm, food was amazing in the hotel, would definitely stay there again.

Leisure Partner

6/10

Pleasant

02 Oct 2025

Betty

Discriminate single American travelers Would be seated at main dining and hadnt eaten since 5am (It was 5:30pm their time) Family after me without a reservation was seated. Buffalo and trout was on menu but\"out\" as end of season. Id stay on US side on how I was treated. I don't think they understand the cost we incur just for the experiecne and time it takes to fly and then drive there.

Leisure Self

6/10

Pleasant

30 Sep 2025

Lorelei

Charming but would have been nice to know there was no tv in the room

Leisure Partner

10/10

Exceptional

30 Sep 2025

Jeannette

Amazing staff, service, food, view, everything was wonderful.

Partner

8/10

Excellent

30 Sep 2025

Smith

Vibtage experience. Be aware that the rooms dont have AC. Also the elevators are manually operated, so you may have to take the stairs quite a few times. The rooms will have black flies.

Leisure Self

8/10

Excellent

30 Sep 2025

Michael

Unique historic wood building. Room was small. Service was excellent. Food was an experience. This includes dinner and high tea which were very enjoyable. Glad to have experienced it - once.

Leisure Partner

6/10

Pleasant

29 Sep 2025

Suzanne

Staff at the hotel and gift shop were accessible. The property itself was pretty basic. There was no T.V. Or in room services.

Leisure Partner

8/10

Excellent

29 Sep 2025

Charles

The building is old and the new windows in our room leaked .that’s i think we want to say.

Leisure Family

10/10

Exceptional

28 Sep 2025

Teri

The staff were exceptional! The food was good, a little different but good. They used the local foods on the menu for classic English cuisine. I thoroughly enjoyed my stay and would definitely go back.

Leisure Friends

4/10

Poor

27 Sep 2025

Rosemary

Hotel and rooms need renovations. Poor aeration, no washroom fan, no kettle, no TV, no fridge, no microwave, no iron. No value in what you pay. The only plus in this hotel is the view, lake or mountain view. It can be renovated and still keep the style.

10/10

Exceptional

26 Sep 2025

Brian

The bell hops and elevator staff were exceptionally helpful and welcoming.

Leisure Family

8/10

Excellent

26 Sep 2025

patricia e

Room carpet had dust all round the edges. Needs a better vacuum. $12 charge for parking and use of a hairdryer a cash grab. Only hotel on our ten day road trip that didnt include these standard items, paying for the view.

Friends_and_family Friends

6/10

Pleasant

26 Sep 2025

Ligaya

Its location on the hill is fantastic. Lobby and the hotel as a whole is beautiful but the it smells and is outdated. Upcoming renovation is much needed.

Leisure Friends

6/10

Pleasant

25 Sep 2025

Tammy

Beautiful until you step in your room

The exterior and all the common areas of the hotel are beautiful. Our room, however, was shabby. The carpet was old, the blinds were old, and the chairs were filthy, and the cushions were as flat as pancakes. The room was not clean. The windows were filthy, and the beautiful new bathroom had dirt on the tile underneath the mirror which you couldn’t even see in. The room smelled musty. The bed was comfortable and the shower was great. There was a $12 convenience fee if you wanted anything such as a hairdryer or white noise machine. The staff was absolutely wonderful. I was very disappointed.

Partner

10/10

Exceptional

25 Sep 2025

Brian

Staff very helpful

10/10

Exceptional

25 Sep 2025

Kent

All areas in good shape. Excellent service.

Leisure Family

10/10

Exceptional

24 Sep 2025

Dale

The staff was great! The restaurant was impressive with great food and meal was excellent.

4/10

Poor

24 Sep 2025

Barry

The property was borderline decrepit, with thin walls/old carpet in rooms &unsafe large single pane window in the bar. Grounds looked kind of grubby immediately surrounding the hotel. The lake of course was beautiful. The staff were very good, and the beds comfy, but the hotel overall compares poorly to other historic icons like the Banff Springs

Leisure Friends