Name: Woodspring Suites Texas City
Address: 11444 32Nd Ave N, Texas City, 77591, US

2/10

Poor

20 Jul 2026

Trezlyn

The staff was great but this place is a total no for me dogs smell so strong it’s everywhere bathroom nasty bed smell like smoke in a non smoking room and it’s so small no curtains on the window just a absolute no over all

Family_with_children

6/10

Pleasant

17 Jul 2026

J.

You get what you pay for. It is outdated but considering we only needed one night it was decent. If I was staying long term it would not be my choice. The staff is absolutely amazing and helpful.

Partner

2/10

Poor

11 Jul 2026

Lucia

Si vas en días festivos te siguieron llamar un día antes para checar si van a estar en recepción ya que el 4 de julio estaba cerrado decía que llamaras a un num y cuando hablabas no funcionaba y si quieres toallas o otra cosa solo hasta las 10 pm pueden Ayudarte porque cierran todo

2/10

Poor

05 Jul 2026

Jacqueline Iglesias

I arrived to “we don’t have a room available” I had booked this weeks in advance. Walking in it smelled like cigarettes and filth. The staff was not very friendly, did not greet us upon arrival and didn’t try to help us. Person, I believe the one in charge said “I tried to call you, but there was no number” hmm how did you try to call if there was no number. Must have been a blessing in disguise because I can’t imagine the rooms were any better.

Family_with_children

2/10

Poor

29 Jun 2026

Jessica

Hotel was not worth what they charge. Microwave didn't work, mold on the ceiling in the shower, filth on the walls. Beds where not comfortable at all. Before entering the elevator it smelled like urine, elevator and halls smelled like Marijuana, elevator was nasty. Lady that worked the evening of 6/28/26 , thinner one was very rude, and had a nasty attitude. She has horrible customer service and no sense of hospitality. We will never visit this nasty place again.

Partner

4/10

Poor

23 Jun 2026

Delores

I hate to give bad comments but this place has to be rated between 1-2: First of all for false advertising: I booked two-2 bed suites-*had 2 left-and only received 2-one bed suites. Next, the smell of the room was awful upon opening the door each and every time throughout the 5 day-bookings, despite my wiping down the filthy stove top, and refrigerator (wasn't too bad), the dirty light fixtures, air conditioner, and back of the bathroom door had spider webs and dirt mixed with the dust, the kitchen faucet was cruddy, and the air conditioner had to be serviced because the rain was so bad it overflowed onto the floor of the room. When I asked to be moved, the person on the phone told me that they were full. I can't believe that was the truth. The parking lot was never over-crowded. I took out insurance for the two rooms, which was worthless because when you check-in there is a form that you sign/initial for you to NOT get a refund. Plus you pay UP FRONT before you get your keys to your rooms. The good part for the rating of 2 is because of the clean bedding and towels which only got changed if you asked for it, along with sweeping and lightly mopping the floor. Also probably because the building is old, the doors are hard to open and close. The staff was very courteous and accommodating when asked for anything, like an extra chair or phone charger, and getting work orders done like the air conditioner and the tv which I did not notice that it was unplugged. The tv worked fine!

Friends_and_family Friends

2/10

Poor

22 Jun 2026

Yemiymah

We reserved our room for 9 nights and checked in on a Saturday. The lady who checked us in told us there was a discount on our room, we said great and paid our bill IN FULL. I asked her what was the discount from, and she said she did not know, but it was on there. On Tuesday evening, we noticed roaches in our room when we returned. Wednesday morning we reported it to the front desk and we were told that they would send maintenance to take care of it, and that on Friday they had an exterminator scheduled to come out to treat the building. Wednesday night our key did not work for us to get back into the building, we called the support number and no one answered the phone. Thankfully, someone else was entering, and our key worked on our room door. Maintenance also did not treat our room for roaches. Thursday morning we were told that maintenance said they're not going to treat our room and to wait until Friday. They also reset our keys and said it was because we put our keys next to a phone or credit card, which we did not because the key would not have worked at all. We also received a note on our door letting us know that for the next three days (Friday, Saturday, and Sunday) repairs would be happening on each AC unit and entry was required for the workers starting at 830am. Friday came and went, no exterminator came. At 930am on Saturday someone came and deep cleaned the AC unit. At around noon, I received another knock on the door (moreso forced entry) by the same lady who

Partner

4/10

Poor

08 Jun 2026

Dominic

We paid $131 for a weekend anniversary stay and were met with a hot room, poor cleanliness, broken fixtures, visible damage, and mostly unresponsive staff. Multiple complaints were reported and none were addressed. Very disappointing experience.

Partner

2/10

Poor

31 May 2026

JOSEPH

Trash and roaches in the lobby. Unsanitary

Family_with_children

2/10

Poor

31 May 2026

Astrid

Floor was dirty as soon as you walk in it smelled like cigarettes and pet odor would not stay again oh and sink was clogged up

Family_with_children

2/10

Poor

30 May 2026

william

never got my money back after booking hotel when i was told u can get my money back and i actually never stayed the night complete rip off

Friends

2/10

Poor

26 May 2026

Cristian

En pésima condiciones

Family_with_children

8/10

Excellent

24 May 2026

Travis

I have stayed there a few times.

Partner

2/10

Poor

24 May 2026

Charles

When checking in, you have to initial and sign your name so many times. People above me were loud. Questionable people hanging out in the parking lot and hallways.

Self

2/10

Poor

23 May 2026

Freddie

The staff was good. Other than that the hotel wasn’t what I expected. Hallways smelt dirty along with the hallway carpet. There seemed to be a few shady people that lived there.

Business

2/10

Poor

23 May 2026

Charles

The hotel smells like mold. Took forever to check in because you have to sign and initial so many times on their paper work. You see random people just hanging outside the front door.

Self

4/10

Poor

23 May 2026

Jason

Horrible rooms wish I could get my money back for both rooms

Friends_and_family Family

6/10

Pleasant

23 May 2026

trevor

was fine till the people above me started jumping and running on the flooor above me. and the i spotted a huge roach running across the floor in my room. that did it! i packed my stuff and left at 12 am.

Self

4/10

Poor

09 May 2026

William

Pictures of the room obviously are from when this motel was new! Much more run down and in one week stay no room cleaning or new towels supplied!

Self

2/10

Poor

08 May 2026

Tiffany

There was roaches everywhere in our room. My son went to turn on the ac and roaches came swarming out and then they were on the bed. Dead ones on the floor we gave our room away and slept in the car

Family_with_children

4/10

Poor

03 May 2026

Janna

No lamp, no dishes, flimsy cups ever. The bathroom came out of the wall and the air vent in the bathroom was filthy. Carpet was gross. Bed was ok. Staff was nice. Except for barging in the room in the morning- it was not a do again.

Friends_and_family Family

2/10

Poor

23 Apr 2026

Asia

I checked in and out in 4 minutes! The hotel is really a long term stay place for all kinds of people. It’s smells homeless. In and out. People have their pets living in these hotels. Roaches and bugs are in the rooms and hallways. I said something to the front desk lady and she refused to refund me. Mind you I was out within 4 minutes. She said she didn’t smell anything as she was spraying febreeze at the front counter

Family_with_children

2/10

Poor

20 Apr 2026

Mindy

Considering we had to leave with nowhere to go and we had just paid for over a week I have nothing good to say for this place

Friends_and_family Family

2/10

Poor

19 Apr 2026

Jesus

Asegurense de llegar antes de las 10pm por que no tienen personal que te atienda en el lobby y te quedas sin estancia para hacer el check in

4/10

Poor

18 Apr 2026

Lisa

Parking was easy, ee needed handicap and was able to get a spot near the front door. As soon as you enter the building, the smell hits you. It was marijuana/wet dog/old musty smell. The elevator was missing actual pieces on the inside. Our floor (3rd) smelled worse than the first! The room was hot since the a/c wasn't on. The a/c did work and was able to keep the room cool. Themattresses were awful. We could feel the springs in them. The bathroom vanity had part of the countertop peeeling off. The room worked for us overnight for a place to stay but I would not say it was comfortable by no means. Check in and our was very easy and staff did their job but was not overly friendly. The room was less than $80 for the night, but I would not stay here again given the opportunity.

Family

2/10

Poor

06 Apr 2026

Christopher

After staying for two weeks I week home and came back to work a week later I checked in and left for work this mornin I get a phone call saying I have to come back and collect my things they are kicking me out over my past record over 15 yrs ago gave me a phone number to call about why I was told to leave and if was a no good number on top of that someone was staying in my room when I went to my room so had to get another room all together the first night there

Self

10/10

Exceptional

03 Apr 2026

Ernesto

Nsndbdbdbdbd dn

8/10

Excellent

30 Mar 2026

Frank

The hotel is in need of renovations.

Friends_and_family Family

2/10

Poor

22 Mar 2026

Kamie

Dirty rude staff don’t stay especially with kids smells like smoke elevator is loud list goes on highly not recommend

Family_with_children

2/10

Poor

22 Mar 2026

michelle

First off I didn’t stay here! When I arrived they told me they could give me a room but the light is out! Then the manager going to say well we can you two rooms but I had kids. These people are crazy. Why would you even suggest that. I asked were they going to take something off for the inconvenience of the lightning out and they stated nope. Ok well I’ll go somewhere. If you can avoid this place I would! It’s worth paying an extra 20-30 bucks elsewhere.

Family_with_children

4/10

Poor

17 Mar 2026

Julian

Needed a room for one-night staff called me and told me would leave key instructions on gate since the office closes at 10pm. Nothing was left had to call in from lobby while a strange older man kept staring from the hallway inside not sure if he had a room but looked homeless. The employee came to the hotel and knocked on the door and woke up another lady who came in her pajamas to check me in. I was very confused. Room condition was not cleaned.

Friends_and_family Family

6/10

Pleasant

15 Mar 2026

Malerie

Ample parking, easy to get to stores and places to eat. It was ok. Quiet and clean, elevator was kinda sketchy but worked. But when you get off and walk down the hall there was like a wet dog smell and when you walk in the room there was a smell. Room was clean besides the smell and the floor kinda bouncy. AC worked kinda but never shut off and made a noise the whole time we were there.

2/10

Poor

08 Feb 2026

Harold

Dirty, poor housekeeping, charge me for a week when I left.

Business Self

2/10

Poor

06 Feb 2026

Arthur

I didn’t get the room I reserved. They had roaches, only got my room cleaned once in 3 weeks. Employees knocked on door multiple time asking about a/c leaking an each time told them no it was leaking. Also had to call after hours to get room key reset multiple times.

Business

10/10

Exceptional

07 Jan 2026

Keisha

Laid back and no problems or any issues. Not a five star hotel however it was more than a great deal and was. Way cheaper than the others that are similar star ratings. Will stay here again as well as recommend

Friends_and_family Friends

4/10

Poor

27 Dec 2025

Steve

Aroma of halls very unpleasant. Room floor was “slimy.” The hot water stopped on third night. We lost water completely one Morning. Hostess was very kind and pleasant.

Friends_and_family Family

4/10

Poor

22 Dec 2025

Kristina

HUGE roach was there to greet us.

Friends_and_family Family

2/10

Poor

21 Dec 2025

Cathy

It is a crackhead hotel with cockroaches everywhere. It is disgusting. It’s not clean. It’s horrible. Do not stay there.

Leisure

10/10

Exceptional

19 Dec 2025

Michael

Call them , it was broke , they fixed it immediately

10/10

Exceptional

17 Dec 2025

Belicia

Staff was nice. Room was clean.

Leisure Partner

6/10

Pleasant

14 Dec 2025

DaWanna

Floor was dirty! Stove was dirty, and refrigerator exterior not cleaned! Looked like mold was on it!!

Friends_and_family Friends

4/10

Poor

09 Dec 2025

June

Cockroach’s in the room . Hallway smelled bad and dirty. The people at the desk were super nice.

8/10

Excellent

08 Dec 2025

Larry

Yes, yes,price

Friends_and_family Friends

2/10

Poor

04 Dec 2025

Bianca

The room was filthy and smelled horrible. There was roaches everywhere, staff was extremely rude.

Leisure Partner

10/10

Exceptional

01 Dec 2025

Ray

Everything is clean and neat and quiet.

Self

10/10

Exceptional

27 Nov 2025

Ray

Check in was ready and waiting for me when i arrived

Self

2/10

Poor

24 Nov 2025

Ray

I was not allowed to check in to the hotel because my address shows me living in the same county. I don't live on the island, i live on the mainland but in the same county. Furthermore, I pre paid in full and can't talk with anyone at hotels .com or expedia about a refund. Super 8 told me it was out of their hands since i booked through a 3rd party entity.

Self

10/10

Exceptional

21 Nov 2025

Chad

Ishmael and the young girl at the front desk were awesome!

Friends_and_family Family

4/10

Poor

16 Nov 2025

Sue

Staff was very good…. The roaches were terrible!!!! I sprayed and put roach proof out!!!!!! But they were everywhere… I just couldn’t handle it! The housekeeping was supposed to clean the room and change sheets….. never did!

Business

10/10

Exceptional

13 Nov 2025

Christopher

Everything was great

10/10

Exceptional

07 Nov 2025

Christopher

Everything was great

10/10

Exceptional

06 Nov 2025

Christopher

Ev

10/10

Exceptional

05 Nov 2025

Christopher

Everything was great

10/10

Exceptional

04 Nov 2025

Christopher

Everything was excellent very friendly staff and the room was clean and quiet

10/10

Exceptional

02 Nov 2025

Christopher

Yes

Self

2/10

Poor

19 Oct 2025

Wesley

Never again

2/10

Poor

07 Oct 2025

Joanie

The staff was very unprofessional, it was ran more like a cheap apartment complex vs a hotel, the whole building smelled like cigarettes, the towels had pubic hair on them and there were roaches.

2/10

Poor

27 Sep 2025

Griselda

Worst experience ever!

Partner

8/10

Excellent

23 Sep 2025

Kelvina

It was peaceful

Family

10/10

Exceptional

05 Sep 2025

Debbi

Staff friendly, and professional. Accomodations clean, an perfect for what we needed...

Leisure Partner

2/10

Poor

01 Sep 2025

Ana

Roaches on the bed, in the bathroom and kitchen

Leisure Family

6/10

Pleasant

20 Aug 2025

kyle

The large refrigerator and stove were unique. Great for long stays. Although it was very minimal and looked older, it was clean.

2/10

Poor

11 Aug 2025

Verified traveler

Do not stay here

When we checked in and made it up to our room there were cockroaches on the floors, walls and ceiling. We immediately went back down stairs to inform Mr. Courtney, the night staff, that we would not be staying.

Friends_and_family Friends

2/10

Poor

03 Aug 2025

Rita

The Shower didn’t work, the Tv didn’t work, it was as if I slept in an ashtray. The room smelled like cigarettes this definitely didn’t not meet my expectations

Leisure Family

2/10

Poor

23 Jul 2025

Angel

Good for what you pay for

The hotel smelled like smoke, the sheets clearly weren’t changed. Booked from Saturday -Sunday called to confirm I can arrive anytime to check in Sunday she said yes they supposedly have 24/7staff if not to call and someone will be there in an hour I arrived at 4 am no one was there called for 1 hour all my meals that were peppered for the week went to trash. Slept in the car while I had a whole hotel PAID for. No smart Tv. Overall I guess you get what u pay for.

Business

6/10

Pleasant

21 Jul 2025

Leketra

First off the the customer service to say housekeeping doesn’t come until every 14 days to clean the room, then there was blood in the bed and on the floor in the room and roach in the room this wasn’t a great place to stay.

Family_with_children

2/10

Poor

18 Jul 2025

Maria

This is the first hotel I’ve ever been to that had a roach infestation. Roaches were crawling everywhere in room 214.

Leisure Family_with_children

2/10

Poor

08 Jul 2025

Yvetta

The hallway was smelly, back door not secure, no appliances, hdmi is blocked cannot use portable devices on tv. Water pressure was horrible. I will not visiting this place again!

Partner

4/10

Poor

06 Jul 2025

cristian

Had to kill like 15 roaches before going to sleep

Leisure Family

2/10

Poor

04 Jul 2025

Jose

Cero

10/10

Exceptional

02 Jul 2025

Kendell

Love Princiana and rest of staff. Great prices

10/10

Exceptional

30 Jun 2025

Rachel

Great price for a great hotel. Front desk was helpful and went over rules on arrival. Room was clean qmd beds were comfy.

Partner

2/10

Poor

02 Jun 2025

Herschell

The hotel is invested with roaches, I had to kill 5 roaches, they were crawling on the walls and bed, will never stay at this brand again. I told the front desk, but she did nothing.

Leisure Self

10/10

Exceptional

02 Jun 2025

Robert

Interesting people

Leisure Partner

4/10

Poor

28 May 2025

Arely

Did not smell pleasant but not terrible

Leisure

4/10

Poor

26 May 2025

Norma

Reception area is decent. Receptionist was quick and offered great service but once you enter those second doors it just smells horrible. I understand it’s an extended stay but the stank is bad. When we entered our room there was tiny roaches in the restroom. If I had to go again, I would not stay in this property.

Business Partner

2/10

Poor

25 May 2025

Leonardo

El olor de todo el hotel era horrible, un olor demasiado fuerte, el cuarto en cuanto llegué estaba lleno de cucarachas muertas por todos lados y cuando me refiero a muchas eran bastantes! Nos tuvieron que cambiar de cuarto y estuvo un poco mejor, pero ya el siempre hecho de los olores y cucarachas, no sabía si el el cuarto era higiénico y todo le causó desconfianza 👎

2/10

Poor

07 May 2025

thanh

I can’t stay because of the room got a lot of roaches

Leisure Friends

6/10

Pleasant

04 May 2025

Gianny

Hallway smells , dog pee in elevator,
Roaches in room

Business

4/10

Poor

03 May 2025

Wascar

Dirty towels , doors were damaged bed sheet didnt look cleaned . Smell funny .
But other than the AC worked good .

Leisure Family

2/10

Poor

27 Apr 2025

Wayne

Roaches, smoke smell . Disgusting

We had a burner bring us to the hotel at 11:30 pm after a long flight. The first room had a small live roach on the floor and on the counter . I asked for another room . The hall smelt like a cigarette party was going on. Then second room had a roach in the wall . I was disgusted. We did not have a car and to Kate to move to another hotel . I was given roach spray to spray the room that nearly choked us out. I woke up to another roach in the wall . I have pictures if needed. Can I be reimbursed for this horrible experience?

Friends_and_family Family

2/10

Poor

23 Apr 2025

Verified traveler

Disappointed

I stayed here because it's meant to support low-income families, but the cleanliness and strong smell of the room was disappointing. The room was only semi-cleaned—no dusting or disinfecting appeared to have been done. There were dust balls hanging from the ceiling, and the bathroom fan was completely clogged with dust. Surfaces like the countertops, nightstand, and kitchen area were visibly dirty. When I used my own Clorox wipes, they came up covered in grime.

Unfortunately, once you pay, you can't get a refund even if you decide to leave early. The only positive part of my stay was the two front desk ladies who were very kind and helpful. The manager, on the other hand, seemed more focused on leaving at 4 PM than addressing concerns. If it weren’t for the helpful front desk staff and the no-refund policy, I would have left.

Partner

10/10

Exceptional

20 Apr 2025

Kendell

Precious who runs the office is wonderful, very helpful. Overall the place is great

10/10

Exceptional

16 Apr 2025

Dylan

Quiet and comfortable

Self

4/10

Poor

26 Mar 2025

Richard

Stinky

Place smelled and was dirty and run down

Business

2/10

Poor

24 Mar 2025

Samantha

Don’t stay here.

A lot of people loitering outside. The room smelt like smoke and there were roaches on the ac unit, in the toilet and crawling around in the restroom. Do not recommend staying at this hotel!!!!

Friends_and_family Family

2/10

Poor

24 Nov 2024

Thomas

Nasty

Worst place I have ever stayed for the price ($100)

Friends_and_family Family

6/10

Pleasant

15 Nov 2024

Shanna

The room was dirty,room looks like it hasn't been swept or mopped in months..no pillows on the bed....the constant smell of dope was sad...elevator always tied up due to kids playing on it...rooms are not quite due to people living at the hotel...front desk lady was cool...this was definitely the worst and last stay at a WoodSpring...

Business

2/10

Poor

04 Nov 2024

Yuliana

I couldn’t believe Hotels.com would advertise for this place. It’s so dirty, the front lady was so getto she was not professional at all. Then you walk to the elevator there’s people gathering outside side there doors, they smell like they haven’t showered for days. Then we go to our floor as soon as the door opens you get a nasty smell, the carpet looks like it’s outside carpet how bad it looks and smell we get to our room The room was disgusting, the floors look like they have never been touched (clean), the bed was so hard it felt like you were sleeping on the floor. The towels were not white, they had a smell to them. In all we couldn’t leave because everything was packed. This will be the last time I ever use Hotels.com

Partner

2/10

Poor

19 Oct 2024

Juan

DO NOT STAY AT THIS HOTEL WASTE OF MONEY

Leisure Partner

4/10

Poor

30 Jul 2024

Lamessha

Toilet was not working in Room 315. Too many people hanging around the entry of the hotel all day. The guest service is unavailable at 10PM - 8AM. The tv remote was not available and we were unable to watch the tv because there was no service, up or down buttons on the to change the station.

Business_and_leisure Family

2/10

Poor

22 Jul 2024

Donielle

The entire hotel smelled like mildew. Hotels smelled like chinese food and the location was less than desirable.

Business

2/10

Poor

21 Jul 2024

Rachel

Very disappointed. My first room was clean beds weren't made, second room roaches in refrigerator, hair in the bed. Rooms and hallways smelled. Elevator made load noises, toilet wouldn't flush, i checked out after 9 am waiting for hotel staff to make a compliment no one was on premises to assist me. Very horrible

Leisure Family

6/10

Pleasant

21 Jul 2024

Kamesia

It was a bit noisy at times but the staff was very nice and the area was very convenient with a lot of stores and restaurants around.

Leisure Self

2/10

Poor

21 Jul 2024

Elvis

I smell wee a lot inside the hotels

2/10

Poor

19 Jul 2024

Verified traveler

Sleep in your car 🆚 this place!!

We slept in my car in another location 🆚 staying at this place.
Do NOT stay here. It has people sitting in the halls, the smell is AWFUL, people live at this place extended time and even receive their mail there. There were people in the parking lot hanging out and trash everywhere. I felt very uneasy from the time I drove up on the lot. I asked to see the room before checking in and the front desk clerk took me there. The room was small and beds looked like they were on metal stick and they probably wouldn’t have held me up. The first thing I saw in the bathroom was hair so I knew it wasn’t cleaned properly. The smell of this place was just awful, terrible, and stinky. Sleeping in our car felt cleaner and safer. This was the ONLY hotel room we could find in Texas City, Houston, Humble, Spring. We called at least 100 places. Please Hotels.com remove this from your list. It’s NOT up to what your customers deserve.

Friends_and_family Family

6/10

Pleasant

07 Jun 2024

Maksim

You get what you pay for

I mean, simple 2 bed room where we were 1 night. Update was very loud for quite some time.

Friends_and_family Family

10/10

Exceptional

31 May 2024

Brittany

Friendly staff

Leisure Family_with_children

4/10

Poor

25 May 2024

Gayle

This property was not was I expected it to be from the online pictures and information. Part of this may have been my fault. I didn't realize it is an extended stay property. The outside of the building was not in great shape. The paint was old and drab and peeling in some places. I saw evidence of some rust. Kids were running in and out of the check in area. There seemed to be a lot of confusion about what room I would get. I checked in after check in time, but the clerk did not think my room would be available, so she assigned me to another room. Once I left the check in area, I saw that the property is not in great condition. When I opened the door to my room, I was overcome by fumes probably from whatever they clean with. I had trouble breathing because of this. The room was also very stark with no creature comforts at all- not even carpet on the floor. I immediately returned to the check in area and told the clerk I could not stay there because of the fumes. I asked for a refund, but was told she could not refund me, but would leave a note for the supervisor. This was a week ago, and I have not heard anything from anyone at the property. I will try to contact them myself, but I suspect my efforts for a refund will be in vain.

Leisure Family

2/10

Poor

21 May 2024

Magaly

Service and rooms were terrible very disappointed