Name: Extended Stay America - Houston - NASA - Johnson S
Address: 1410 Nasa Rd. 1, Houston, 77058, US

8/10

Excellent

01 Aug 2026

MISTY

Clean room

8/10

Excellent

27 Jul 2026

Michelle

clean room good location friendly staff

4/10

Poor

14 Jul 2026

Candace

There were so many roaches in the rooms. They were climbing on the walls and all over the bathroom! I would never stay here again.

Friends_and_family Family

4/10

Poor

12 Jul 2026

Elvera

Room was not very clean and smelled when I first walked in, had to open the window to air it out. Elevator did not work; was told it had been out for three days already. I was there two night, three days so a total of six days and still not repaired. Everyone had to walk up the stairs with their luggage.
Breakfast consisted of instant coffee, choice of a brownie, blueberry muffin (the kind that is bult in bulk, individually wrapped) or Nutra grain bar. To me that is not a complimentary breakfast.
No pots or pans, dishes in the \"studio\" to use.
I would have left had the room not been paid for in advance. Very disappointed!

Self

6/10

Pleasant

11 Jul 2026

Paul

The water that coming out of the shower head is so little and the room smells musty floor is dirty but linen is clean and there’s extra towel.

Partner

4/10

Poor

07 Jul 2026

Kathleen

There was black mold on the in shower towel bar and stains in the shower a we saw several bugs crawling around the bathroom floor and walls. The bed skirt was missing. There is no hairdryer or toilet paper holder in the bathroom. Be sure to bring your own toiletries because you only get 1 tiny bottle of shampoo and a bar of soap. The website pictures were definitely taken of a different room as our room looked like it had been through hell with chipped cabinets and drawers not fully in their slots. This hotel definitely needs some upkeep. One good thing was its proximity to NASA.

Partner

2/10

Poor

29 Jun 2026

Tricee

This location smelled bad and the elevator didn’t work had to carry our luggage upstairs hallway smelled bad had animals in the location worst place ever and had roaches in my room door knob was broken off my daughter got locked in the bathroom

Friends_and_family Family

10/10

Exceptional

29 Jun 2026

Tetiana

I liked everything. I recommend it.

Partner

10/10

Exceptional

22 Jun 2026

Justin

First time staying in Texas and this place was really nice. Nice and close to a good friend so I’d definitely stay again.

Self

2/10

Poor

21 Jun 2026

Shayan

I came to this hotel for a one-night stay before an event at the JSC. I checked in at 2:00 AM and a staff member was luckily able to give me a room to stay in. However, walking through the halls toward my room, there was an extremely unpleasant/foul smell that subsided a little bit once I went into my room on the second floor. The room itself seemed tidy and well kept. However, as I was preparing for sleep to wake up for my morning event, I found a roach crawling on the bed. By this point, it was 3:00 AM and I hadn't seen a staff at the front desk. I had given up all hope by this point. I went to look for a water bottle where I found a vending machine in a laundry room that smelled worse than the halls. Then I went back in my room contemplating what to do. Ultimately, I brought two rolling chairs together and laid down on them for an uncomfortable night. The worst part is what happened the next morning. I let the owner know about the roach I found in the bed and very obviously asked for a refund for the terrible conditions I had to stay in. I gave the owner my number and he told me he'd give me a call within a few hours to discuss my compensation, but I never got a call. This stay now happened a little over a week ago, and I worry that they were hoping I'd just forget about it altogether. I am very disappointed.

Self

10/10

Exceptional

20 Jun 2026

Thomas

Staff at check-in was very professional considering their elevator was out. Found us a first floor room.

Partner

2/10

Poor

29 May 2026

Janitra

For the nice area this property is located it was not kept well. It was dirty and doors that should have only been accessible by keycard were left wide open. It felt very unsafe and uncomfortable.

Partner

10/10

Exceptional

08 May 2026

Heather

Clean room . Great staff

Partner

10/10

Exceptional

06 May 2026

Heather

Yes

8/10

Excellent

03 May 2026

Mary Ann

Only thing was the Elevator was down. And being disabled was not as fun going up stairs but Thank God it was only to second floor. Other then that it was Great.

Partner

10/10

Exceptional

22 Apr 2026

Catrena

Everything was great

10/10

Exceptional

20 Apr 2026

Jasmine

Everything was great. The room was clean and the staff was very nice and helpful

Partner

10/10

Exceptional

03 Apr 2026

Russell

This was literally opposite NASA Space Station - perfect for hotel stay when visiting. No food available onsite (although breakfast is grab and go coffee and muffin). But there are take out options surrounding the hotel. Parking if you have your own transport - uber needed if using public.

Partner

6/10

Pleasant

31 Mar 2026

Julie

The room was not cleared right there was trash left behind in the drawers and refrigerator the room smells like something was burning the elevator sounds like if it wanted to break this was the worst stay ever

Partner

2/10

Poor

25 Mar 2026

Cary

Tub faucet dripped continuously. Floor was dirty. Light fixtures were broken. Entire hotel felt dingy. Room was very noisy, both from outside road and adjacent guests.

Self

6/10

Pleasant

16 Mar 2026

Dora

The property was very welcoming to our pet, staff were friendly and very helpful. The cleanliness of the room was the problem, particulary the bathroom.

Pet

10/10

Exceptional

16 Mar 2026

Amiya

we needed somewhere to stay for just one night and they were super accommodating for our stay. Hotel room was clean and has plenty of space for our things.

Partner

8/10

Excellent

14 Mar 2026

NAN

I stayed one night. Staff members are very friendly. Hotel elevator, room-refrigerator, air conditioner, shower and lighting all function well. The room and bedding are clean. For a basic lodging need and convenience of 5-min walk to Houston Space Center, I recommend it and would like to stay next time.

Family

2/10

Poor

08 Mar 2026

Ashelie

Room smell like crabs and the shower wasn't working

4/10

Poor

08 Mar 2026

Travis

I’m kind of surprised at the rating for this place it was 7.2 I believe. The outside looked nice. The lobby looked nice, but the elevator was cheeky going up to the room and the hallway smelled the door across from this look like it had paint all over it. the room was not terrible, but I would’ve probably preferred outside and at Motel 6 and not a hallway that smelled.

Friends_and_family Family

4/10

Poor

01 Mar 2026

Marcia

The room smells so bad we called people and they did not have any other available room and they just sprayed some stuff on the carpet and we finally got the window open a little bit, but the smell really never went away. My husband ended up getting really congested from it and I got a headache.

2/10

Poor

23 Feb 2026

Scott

I tried to find a bright spot but this place was a bit of a nightmare. The desk staff was nice enough but as unprofessional as I have ever seen. The only elevator was scary at best and broken for part of the stay. One of our two rooms had dirty sheets which the staff's solution was to give us another set for US TO CHANGE! PULLED THE SHEETS BACK and there was pee stains on the mattress.

10/10

Exceptional

19 Feb 2026

Ashley

Great! Everything we needed for our stay!

6/10

Pleasant

02 Feb 2026

Dean

This room was fine for a bro on a business trip, but I would never book this if my wife were with me. Pros: The price was great, the room was clean, and no noisy neighbors. Cons: I had to specifically ask to get hangers in the closet and a cup in the bathroom. The provided breakfast is basically coffee and prepackaged muffins. The hallways are dirty.

8/10

Excellent

23 Jan 2026

Danny

Staff we polite

Leisure

6/10

Pleasant

09 Jan 2026

LuCiana

The room was VERY OUT DATED. BUT the front desk staff were awesome.

Partner

10/10

Exceptional

03 Jan 2026

Chris

Very friendly staff, room was great although there was some construction happening on the 3rd floor where our room was. We will definitely go back.

Leisure Family

8/10

Excellent

02 Jan 2026

Brian

Rooms are clean but extremely dated
There were no cups, no glasses or coffee making facilties
I wouldn’t stay again

Leisure Partner

8/10

Excellent

21 Dec 2025

Michael

At first it was hard to find someone at the front desk to check-in, but they were gracious and attentive. Liked the small efficient kitchen and size of room - location across from NASA was a big bonus which eliminated parking costs

Partner

10/10

Exceptional

14 Dec 2025

Donald

Room was perfect, the staff was very friendly and helpful.

Partner

6/10

Pleasant

02 Dec 2025

Michael

Excellent staff.

8/10

Excellent

23 Nov 2025

Kristie

Great value! Clean, comfortable bed. Place a little noisy. Otherwise we'll with it

Leisure Partner

10/10

Exceptional

16 Nov 2025

Michael

Room was always spotless. Ac worked great. Staff was always friendly and attentive. Above and beyond. Breakfast was great. I will definitely stay here from now on.

Self

4/10

Poor

16 Nov 2025

Eric

Room had bedbugs. But the property was quiet, no loud sounds at all.

8/10

Excellent

16 Nov 2025

Janella

As the saying goes 'you get what you pay for'. Breakfast choices very disappointing.

Self

4/10

Poor

15 Nov 2025

Hana

There is no hair dryer, I tried to

6/10

Pleasant

09 Nov 2025

Edward

The room was satisfactory for a one night stay. The front door would not close properly unless we pulled or pushed the door shut. The AC was set at 68 but was still warm in the room. Positives: close to the venue we were going too. Good for a night or weekend stay.

Leisure Friends

10/10

Exceptional

03 Nov 2025

Magdalene

Quiet and staff was excellent

6/10

Pleasant

23 Oct 2025

William

Overall minimal service which is fine as I do not need any of those and get charged for them. Rooms all have a small kitchenette but you need to ask the front desk for kitchenware which I have not done since I have not stayed long enough. The place feels safe, has easy no-charge parking and is quite convenient to NASA. There are places to eat or shop within walking distance.

Business

10/10

Exceptional

19 Oct 2025

Areli Elisa

Everiting excellent

Friends_and_family Family

2/10

Poor

19 Oct 2025

Rami

The room was really dirty I was so grossed out I checked out the next morning.

Business Self

4/10

Poor

12 Oct 2025

James

Hotel was clean but only problem was too many roaches that i checked out the same day i checked in

Leisure Partner

10/10

Exceptional

10 Oct 2025

Mariana

Great stay overall

Friends_and_family Family

4/10

Poor

28 Sep 2025

Inez

No comment

10/10

Exceptional

17 Sep 2025

Mariana

Customer service

Victoria is amazing at the front desk . Coming from rm 201

Self

10/10

Exceptional

08 Sep 2025

Jabbor

Lovely place

Business_and_leisure

8/10

Excellent

07 Sep 2025

Lizbeth

This location is very convenient if you are going to NASA or its surroundings. Room was clean and front desk staff was friendly. Only downside was that elevator was not in service and microwave in room didn’t work. This place offers some morning snacks such as fruit bars , muffins and coffee.

Leisure Pet

2/10

Poor

03 Sep 2025

DYonne

“Mold and roach infestation

Floor was wet with mild dough from the AC unit running. There were roaches. Strangers knocked on my door at night felt very unsafe. Some of the guest desk attendant were very rude. Also, the elevator was death attendant for 2 1/2 weeks. I stayed there a month.

Business Self

10/10

Exceptional

01 Sep 2025

Morgan

I had a good time

Leisure Partner

8/10

Excellent

27 Aug 2025

Jessie

Very good area and a nice quiet stay.

Leisure Partner

10/10

Exceptional

16 Aug 2025

Michelle

Best review

I love this hotel, it’s nice and clean, the staff is always great and it’s just a good place to chill out and relax!

Self

2/10

Poor

15 Aug 2025

Ali

- cockroaches all around
- no room service ( every 6 days )
- room key needs to be activated again and again. You don’t need to verify your name and the room. Just give your room number and they take your words for it!
- no camera security on hallways
- dirty and smelly hallways
- dirty towel needs to be brought by you and exchange with the clean one at the front desk
- elevator didn’t work ( through out my staying for 5 days .
- you pick up your trash and take it to “ trash room “

2/10

Poor

15 Aug 2025

Ali

This place gradually is getting worse:
- keys constantly need to get activated again and again at the from desk.
- front desk customer service are normally not there. You need to call them
- cockroaches
- hallways have no cameras! I guess they don’t need to prof anything if something is missing in your room
- this time elevator was not working.
- smelly hallways
- when they activate your key card , they won’t ask you who you are. Just tell them what your room number is . They take your word a for it !
- no room service ( I think every $ days or when you your stay is expired )
- you take your dirty towel and get the new ones.
- you take your trash out duiring your stay.
Don’t believe ? Go ahead and experience it yourself!

Business Family_with_children

6/10

Pleasant

02 Aug 2025

Val

Our room was a little dirty and smelled humid. Lots of food options near by

Leisure Family_with_children

8/10

Excellent

29 Jul 2025

Brittany

Great hotel

Leisure Family_with_children

8/10

Excellent

27 Jul 2025

William

It was convenient for actually a short stay, but no staff at the counter.

Business_and_leisure Self

2/10

Poor

26 Jul 2025

Antonio

Absolutely horrible. Literal definition of a roach hotel

Business_and_leisure Family

6/10

Pleasant

25 Jul 2025

Julie

Nice to leave car before trip. First room didn’t have working TV second room was better.

2/10

Poor

19 Jul 2025

Manoj Kumar

Cockroaches were everywhere, in kitchen and washroom

4/10

Poor

13 Jul 2025

William

To steal a line from The Venture Brothers, \"The whole place smells like Dinty Moore Beef Stew.\" I've stayed in a lot of cheap hotels in my life and this in the top five of the worst. Everything was dirty, blood stains on the sheets, filthy toilet, AC that was either off or blasting, water outage for half a day, bugs in the room, and an overall feeling of everything being gross.

Two things keep this from being a one star:
1. Proximity to JSC - it's a short walk away.
2. The overnight front desk lady - I didn't catch her name, but she was incredibly helpful.

The takeaway? If you are going to JSC and you don't mind stank and dank, it's fine but, I would suggest looking elsewhere.

Business_and_leisure Partner

10/10

Exceptional

26 Jun 2025

Ma Rowena

Easy check-in process, lots of dining options near the property, great grab and go options

Leisure Partner

10/10

Exceptional

22 Jun 2025

Luz

.

2/10

Poor

22 Jun 2025

Roxana

The first room they gave me was so dirty filthy dog hair everywhere floors were dirty sticky smelly room

Leisure Family

2/10

Poor

22 Jun 2025

VIMAL KUMAR

Front desk person was very nice . This place use to be very good. but now room Smells horrible, unable to breathe. Worst place

Leisure Family_with_children

4/10

Poor

21 Jun 2025

Maria

Dirty rooms

Leisure

8/10

Excellent

12 Jun 2025

Maria

Just smelled old

Business

10/10

Exceptional

10 Jun 2025

Henry

Super convenient to the Space Center!! Starbucks and other food right next door.

Friends_and_family Family

8/10

Excellent

03 Jun 2025

Judy

Great location to walk to space center.

Friends_and_family Family

10/10

Exceptional

02 Jun 2025

Rodney

Very close to where we needed to be.

Leisure Family

10/10

Exceptional

27 May 2025

Stephanie

Extended Stay America NASA provides an experience of welcome consistency. The staff are always pleasant and they don’t hesitate to do their best to attend to my needs without delay.

Business_and_leisure Self

2/10

Poor

22 May 2025

Billy

Refund

I stayed three total nights my first night I stayed. I thought I had a working kitchen had a guest over to cook for and couldn’t find out the microwave didn’t work so I had to call the front desk. He said he was going to come check it out and never did 20 minutes later. I called back to the front desk to get them to come check out the microwave and finally did 10 minutes later so after 30 minutes, I waited after the other food was already cooked. He offered to let me go into another room to borrow their microwave. It was very inconvenient. I paid for the room, which should have come with all the amenities and if not, then I should be reimbursed. The second day I went to work and I called the front desk around noon to let them know that the microwave did not work and if they could send somebody in there to fix it, I told them that I would be home around 3 o’clock and to see if they could have it fixed by then I get back at 3 o’clock and nothing has been done with the microwave. It hasn’t even been touched supposedly a work order was put in so I went to the front desk this morning and said something to her about it again and finally on the last day they put in a new microwave. So I just want a refund for my first two nights.

Self

2/10

Poor

21 May 2025

Billy

Refund

To be honest, it was terrible. I got this room because it had a kitchenette and I had a microwave that didn’t work the entire time I was there. I let the front desk know, and I also called the executive people‘s number. I just feel like I deserve a refund

Self

6/10

Pleasant

19 May 2025

William

Nice but no frills

This is a no frills hotel catering to long-term stays. It has a decent room with kitchenette. No daily room cleaning, no daily trash removal, etc. They will provide you kitchen items when requested. This is a good stay for those willing to keep their place clean and not have sheets/towels changed out every day or two.

Business

6/10

Pleasant

19 May 2025

Kelly

Did not have coffee, hair dryer and everything was very old.

Leisure Friends

10/10

Exceptional

18 May 2025

Jennie

We were visting a relative in ICU at Methodist and Extended Stay was so convenient.

Business_and_leisure Partner

10/10

Exceptional

18 May 2025

Stephanie

Extended Stay America NASA is a great place to call home when you need a soft temporary landing. I always feel safe and warmly welcomed. I never have a problem or complaint.

4/10

Poor

18 May 2025

Billy

It was awful. I didn’t have a working restroom for 2 days and they comped one day.

Friends_and_family Family

2/10

Poor

09 May 2025

Verified traveler

Stinky

When we got there it smelled strongly of drugs. We ended up leaving and staying somewhere else

Friends_and_family Family

4/10

Poor

28 Apr 2025

phaniraj

The Hotel Mgt is not focusing on cleanness and room was not ready, I just book other hotel and did early check out..

Leisure Family_with_children

10/10

Exceptional

18 Apr 2025

John

Home away from home

Amazing staff and always so nice and helpful Natasha has been a god send

Friends_and_family Family

8/10

Excellent

15 Apr 2025

Cynthia

Super convenient hotel

Very convenient hotel near NASA. There are many excellent restaurants nearby. Everything is within walking distance. The rooms are spacious, clean, and comfortable. The service was good.

Friends_and_family Family

10/10

Exceptional

06 Apr 2025

Emmanuel

I would recommend all my family and friends to stay here

8/10

Excellent

03 Apr 2025

Candy

Quiet and peaceful

Leisure Pet

10/10

Exceptional

01 Apr 2025

Stephanie

The front desk staff is always available, efficient, and friendly. There is nothing negative to report at all. That’s a strong recommendation in my book. Think of all the things that might go wrong but don’t!

10/10

Exceptional

27 Mar 2025

Kenny

It’s a mini home

10/10

Exceptional

25 Mar 2025

Elijah

Wonderful stay! the room was clean and tidy and check in was easy. Thank you!

Business_and_leisure Self

10/10

Exceptional

25 Mar 2025

Ronald

Good place to stay

10/10

Exceptional

22 Mar 2025

Charles

Nice place for a quick romantic getaway

This was an ideal place for our 21st anniversary getaway. Close to everything, price was great. Nice to have a kitchen even though we didnt need it. Huge refrigerator was amazing. Would definitely stay again! A huge plus being right across the street from Johnson Space center which was one of our destinations on this trip.

Partner

10/10

Exceptional

22 Mar 2025

Stephanie

Every staff member I've encountered has been on the spot, friendly, helpful, and accommodating.

8/10

Excellent

18 Mar 2025

Esperanza

Quiet location. Near Houston Space Center.

Leisure Family

10/10

Exceptional

16 Mar 2025

Kannan

Low cost decent stay!

2 night stay. Spacious rooms and for the price it’s worth.

Friends_and_family Family

10/10

Exceptional

15 Mar 2025

Kenny

Very nice service

8/10

Excellent

14 Mar 2025

William

Good value stay

This is an economical yet comfortable place to stay. Services are limited thus resulting in savings. Still, the room is spacious enough for me, the A/C works and the kitchen suffices for a lone man like me. So I consider it a good value for trips to work in the area.

Business

8/10

Excellent

14 Mar 2025

Francisca

Staff is friendly. The hotel is clean and safe.

Leisure Self

2/10

Poor

09 Mar 2025

Meghan

Generally just a disgusting place

Black mold all in the bathroom (including under the floorboards) and roaches scurrying over the counters. It took forever to get someone at the front desk to check me in. A/C didn’t do anything to cool down the room

Partner