Name: Sonesta Simply Suites Houston - NASA Clear Lake
Address: 2737 Bay Area Blvd, Houston, 77058, US

10/10

Exceptional

21 Jul 2026

Juan

Been staying in major hotel chains and just so far Sonnesta is on of the best.

10/10

Exceptional

20 Jul 2026

Amanda

This location works great for business travel. It has everything needed as a functional space and has the tools needed to prepare meals, which saves a lot of money. The beds are fine and there were plenty of towels and a small bottle of dish soap. It was quiet and, as a solo female traveler, I felt safe on the property. The outside is well lit. It is very close to Kroger and Walgreens, as well as several restaurants. The staff were very friendly. I would definitely stay here again.

Self

6/10

Pleasant

20 Jul 2026

Mary Alice

The room 102 was cleaned but had a smell and the ac had a noise when it clicked on...

Partner

10/10

Exceptional

18 Jul 2026

Raquel

Great place to stay for work for the week.

10/10

Exceptional

16 Jul 2026

Monica

Absolutely love this hotel! I've stayed in many hotel around Houston and this hotel really feels like home away from home. Very clean, kind staff, and great studio like room. Thank you for having us! We will be back soon.

Friends_and_family Family

10/10

Exceptional

14 Jul 2026

Iliana

I love this hotel!!

Self

2/10

Poor

12 Jul 2026

Quincy

It is an extended stay property with a kitchenette area and they had roaches.

Partner

10/10

Exceptional

10 Jul 2026

Olena

We had a wonderful stay at this property. The room was perfectly clean and smelled very fresh when we arrived. We also really appreciated the kitchen setup—it had plenty of kitchenware and everything we needed to cook. The staff was very friendly and welcoming.
However, there were a couple of downsides. For a two-room suite, having only two chairs at the dining table felt insufficient for our family. Additionally, we were a bit unlucky with some noise. On both days, there was a loud sound coming from the bathroom, which sounded like a vacuum or some other machinery. The timing was unpredictable: it started right after we arrived in the afternoon and kept buzzing until 9:30 PM, and it started humming again the next morning.
Overall, it is a very nice place, but the noise in the bathroom was a bit bothersome.

Family_with_children

6/10

Pleasant

08 Jul 2026

Hop

A so-so place to stay. It was a little dated and the beds were low quality and not comfortable. Overall, its an affordable place with a clean room. No frills but not much to complain about. 3 stars.

Partner

2/10

Poor

08 Jul 2026

Sergio

Terrible place to stay. Full of pot heads and smells horrible all over the place. Do not recommend, will not ever step foot on this place.

Family_with_children

4/10

Poor

07 Jul 2026

Uriel

The room on the second floor had fleas in the carpet. When I told the front desk they said exterminators were going to be in there that morning. Didn’t offer to change my room or any other accommodation. The exterminators did come in but by then I had already 4 fleas on me. I left the room and had to come back for my things later.
I wouldn’t recommend unless you’re ok sleeping in a room infested with fleas.

Self

4/10

Poor

07 Jul 2026

Reza

Room has that cheap hotel smell. (You know I'm talking about). Could have definitely been cleaner. Random hair here and there. Older style. Get what you pay for. I question the cleanliness of the beds just looking at the surroundings.

Friends_and_family Family

10/10

Exceptional

06 Jul 2026

Joyce

Roomy, full fridge and 2 burner stove.
Lg bathroom with tub. Comfortable bed. Great location, Close to family and friends ❤️

Friends

4/10

Poor

06 Jul 2026

Big Daddy Haulling, LLC

Room had a smell, no help from room services, toilet too short(hurt my knees),remotes were dead.we stayed 5 days,regretted it. 👎👎👎

Partner

8/10

Excellent

06 Jul 2026

Jessica

We stayed for 4days/3nights. It was a nice stay. Great price. I would recommend

Partner

6/10

Pleasant

05 Jul 2026

Vu

The room looks ok and organized, I like the mini kitchen and kitchen amenities, just need to clean more thoroughly, the countertop, the floor, and the refrigerator too. The phone doesn’t work, AC works well, the bathroom is clean, towel rack hanger came off and no hair dryer probably have to ask the front desk. During summer, it’s high 90ish degrees, it’s so hot and humid I’m a little disappointed the hotel doesn’t provide water bottle to the customer, If you want to buy one, you have to pay in cash of $2.00 no option. But the front desk offer us a bottle anyway since we didn’t carry cash. Thank you

Partner

8/10

Excellent

05 Jul 2026

Tejas Tovinkere

Very close to Nasa. Don't have breakfast, otherwise it's a very convenient place to stay

Family_with_children

10/10

Exceptional

05 Jul 2026

Juan

Hf

Friends

2/10

Poor

05 Jul 2026

Terri

I reserved my stay on Hotels.com. I was going to pay at the property. I had an old card on there. I received an email rhe day I was supposed to check in that I needed to update my payment information. The message said I had until 22:09 pm…which by my calculation of military time is 10:09 pm…or my room would be canceled. I did so at 4:24 pm and received the email confirmation. I arrived at the hotel at just after 8 pm and they had canceled my reservation. Canceled. My. Reservation. Canceled it earlier than what was supposed to be canceled. They didn’t have any rooms. And I feel that being that it was the July 4th weekend, and others were going for double what I reserved on Hotels.com, I think they deliberately canceled it earlier to get more from another customer.

Friends_and_family Family

10/10

Exceptional

03 Jul 2026

Quintin

Feels like an apartment great room for the money

Family

10/10

Exceptional

29 Jun 2026

Mildred

The room was very comfortable.

Self

10/10

Exceptional

28 Jun 2026

Vickie

I have stayed here several times. This was the best room overall, 301. Krista was great at the front desk. I will be back hopefully get that same room.

Self

8/10

Excellent

22 Jun 2026

Monica

We enjoyed it

6/10

Pleasant

22 Jun 2026

Olivia

The check in and staff was amazing. I've never had such good service. The room was clean, the stove worked, fridge worked, ice maker. Everything worked it was just minor things that could of been better.

Friends_and_family Family

10/10

Exceptional

20 Jun 2026

Samuel

The first thing is that the front desk person was friendly and expedient and was just exceptional! The room was great and we had our service animal with us and she put us by a door on the ground so that we would be able to conveniently take her out. Everything worked great and the room was spacious and very clean. The only thing I would say is that the bed seemed a little too soft and maybe the mattress needs to be replaced but overall it was a great stay and we would stay there again.

Pet

6/10

Pleasant

19 Jun 2026

Ka Kee

Sofa bed is rusty and dirty on the underside. Its spring does not support at all.
Room has a smoky smell.

Family

8/10

Excellent

19 Jun 2026

Steven

Nice and attentive staff. Bathroom issues were quickly resolved by offering us a new room. Plenty of free parking and air conditioning worked as expected.

Partner

10/10

Exceptional

09 Jun 2026

Keisha

Nice staff, nice hotel, will be staying here again

Friends_and_family Friends

8/10

Excellent

06 Jun 2026

Cassandra

.

Partner

6/10

Pleasant

05 Jun 2026

Brenisha

It is not bad, but there needs to be better carpet cleaning, the a.c. and fridge didn't wk well or at all really, and the dryer took my money and didn't wk ($4.00).
When I let front desk know he pretty much said he could not do anything about it. So that sucked.

Friends_and_family Family

10/10

Exceptional

04 Jun 2026

John

Everything

10/10

Exceptional

04 Jun 2026

John

Every single thing

10/10

Exceptional

02 Jun 2026

Stephanie

Very clean rooms. Nice pillows. Sheets pillow cases towels very clean. Well maintained property. Multiple Washer and dryer room on first floor. Friendly staff. Pantry and coffee at front desk. Love the bathroom and the closet was bigger than expected along with laundry basket, dishes, silverware, and puts and pans. Gazeebo on side of building with full BBQ pits. And seating with tables.
Don't make eye contact with the owner lol

Self

10/10

Exceptional

31 May 2026

Nayeli

Place was clean, quiet and safe will definitely be staying there again wen I go back to Houston

Partner

6/10

Pleasant

31 May 2026

Matthew

Very basic and not well maintained. Location good and overall satisfactory. But I wouldn’t stay here again.

5.5/10 for value.

Self

8/10

Excellent

30 May 2026

Gabriel

Everyhing was good in the stay

Friends_and_family Family

6/10

Pleasant

30 May 2026

Maria

Very outdated, felt dirty even though it was clean

Family_with_children

8/10

Excellent

30 May 2026

Alexander

Honestly I saw the other reviews and it did not disappoint. Got a suite for a night and overall I'd give it a 8.5/10. The only complaint was the TV in the \"living room\" didn't work after we plugged something into an outlet, the doors didn't fully shut and the couch wasn't the most cleaned. Strongly urge the owners to read this to have their fold-out couches to be more cleaned.
That's it...
Everything else beyond that was excellent.

Friends_and_family Family

10/10

Exceptional

29 May 2026

Dylan

Nice

10/10

Exceptional

29 May 2026

Calvin

The staff were very friendly and accommodating. The room was very clean and well maintained and you could tell the pride that the staff had in keeping the room and common area's spotless. Will definitely stay here again.

Partner

10/10

Exceptional

28 May 2026

Kamal

Very clean

Partner

10/10

Exceptional

27 May 2026

Tiffany

Wverything was great

Family_with_children

8/10

Excellent

27 May 2026

Karen

The air conditioning could use some updating. And the bathroom could use some deordorizing.

6/10

Pleasant

26 May 2026

James

ok stay..had a funny smell...had to exchange the remote several times..front desk was very helpful for the price it was decent

Friends_and_family Family

10/10

Exceptional

26 May 2026

Hayne

It was very quiet and the bed was comfortable... Kitchenette came with pots and pans for cooking, dishes and silverware.. Plenty of places to eat within walking distance... The only issue was the shower drained slow and the TVs need to be upgraded... Overall I enjoyed my experience and would stay here again...

Friends

10/10

Exceptional

24 May 2026

kimberly

I was nervous from a few reviews but it was great. Exceeded my expectations for sure! Definitely will be back and will be staying for longer

Family_with_children

4/10

Poor

23 May 2026

francisco

For even the rate we got i would not stay here walls are thin our neighbors on both sides were loud talking and one had a dog barking all night and our room smelt like weed and beds are not the most comfortable

Partner

10/10

Exceptional

20 May 2026

Robert

Very comfortable room and bed. Had a couple of minor maintenance issues.

10/10

Exceptional

19 May 2026

Nikita

The ONLY EXCEPTION is the Roaches came out in the room and it was actually after an extended customer left and their room was cleaned. The roaches began to scatter. Other than that it was a good stay

Self

10/10

Exceptional

18 May 2026

Valentina

Clean rooms, friendly staff, great location, quiet.

Self

10/10

Exceptional

17 May 2026

Deena

This is the third time I stayed here and I always love my stay!

Self

10/10

Exceptional

12 May 2026

Yoanel

Yes

Self

6/10

Pleasant

12 May 2026

Joanna

The bathroom sink did not drain so I couldn’t use it, asked for it to be fixed, never happened. Had to use the kitchen sink to brush my teeth, wash my hands, etc. Coffee maker didn’t work so I just said forget it because they never fixed the sink when asked.

Self

10/10

Exceptional

11 May 2026

annette

I had no problems at all. I had a great stay.

Family

10/10

Exceptional

10 May 2026

Tushar

The room is impeccably clean, and the staff is incredibly helpful. The air conditioning functions perfectly.

Friends

10/10

Exceptional

08 May 2026

Cynthia

Stayed here for 2 nights in a one bedroom with our two puppies. I really appreciated that they put us in a room near an exit as I requested. With puppies, you have to get them out the door quickly in the morning. All went well.
Rooms were very clean. 3rd floor which was a new one for my pups, using the elevator up after walks. All went well.
Beds were comfortable; linens seemed new or just in really good shape. Ample bathroom space.
I really appreciated that the (at least in the pet friendly room) there was vinyl tile floors. I was worried about having puppies but that put me at ease.
Location was great, quiet, off the main thoroughfare but easy access to the Clear Lake area.
Nice property especially for the price.

Partner

10/10

Exceptional

07 May 2026

Kevin and Lynndee

Nice area, we had a nice time. Room was clean, hotel kept up nicely and very quiet. We would stay here again.

8/10

Excellent

06 May 2026

Mikilana

Parking was easy and ample. The staff greeted us as we checked in. Rooms were clean and air conditioning worked well. Rooms were a bit musty smelling but not overwhelming. We would stay here again!

Partner

2/10

Poor

04 May 2026

Kristeena

We stayed here for a dance competition at a nearby high school, and while the location was convenient and parking was free, the rest of the experience was rough.

The building was unclean, and our room smelled strongly of smoke. The hallways smelled like cigarette smoke and marijuana. There was also a loud, constant noise coming from the bathroom area throughout the night; it sounded like power washing and made it difficult to sleep.

Most concerning, there were roaches; the little kind. That alone says everything.

Family_with_children

2/10

Poor

03 May 2026

Juanita

We found two roaches in our room. There were no other rooms available and it was late in the night already to pack up and move hotels. I was told I could receive a refund to talk to the manager in the morning. I asked for a broom and vacuum and cleaned the whole unit at 10:00 at night. We grabbed bug spray from the corner store and sprayed the whole perimeter. We moved all food items and utensils into the fridge. We thought we were good.

The next night, we saw four roaches in the bathroom.

There was also dog feces inside the building by the elevator. The rooms smelled of cigarettes or marijuana. Showers don’t have liners so make sure the curtain itself is in the shower. There were stains on our walls and water stains all along the ceiling. The phone didn’t work and no pots and pans were included even though the description said there would be some.

The GM Jash said because I wasn’t the only complaint they would now have to have a pest control inspection done. He told my friend that their unit was noted to have roaches and shouldn’t have been rented out. But for some reason they rented it out to her. He then told me an hour later that his establishment had not had this roach issue before (though he just told my friend her room had a known problem)

I am awaiting the pest inspection results even though I showed them photographs of the roaches within their unit.

He offered me a discount for my next visit and I told him I would never stay at his establishment again.

Family_with_children

10/10

Exceptional

02 May 2026

Justin

Another great stay. Looking forward to the next one.

Partner

10/10

Exceptional

01 May 2026

Vickie

overall great price, clean and quiet
no deposit was asked fir but I’m a regular, there on business in Pasadena only 15 min away

Partner

8/10

Excellent

30 Apr 2026

sam

Can’t complain with the price that I have paid. The only thing that I can think of is the elevator is too slow.

Partner

10/10

Exceptional

26 Apr 2026

Nakea

Good stay..

Friends_and_family Friends

10/10

Exceptional

25 Apr 2026

Gerald

Easy secure parking, AC worked. Well. Room clean

Partner

10/10

Exceptional

25 Apr 2026

Justin

Once again it was a great stay. The room was clean, the staff were friendly and polite. Looking forward to my next stay.

Self

10/10

Exceptional

23 Apr 2026

Salvatoro

Wonderful place to stay would stay again

Friends_and_family Family

10/10

Exceptional

23 Apr 2026

Maria

Great place

Self

10/10

Exceptional

23 Apr 2026

Ronald

Absolutely top notch! Best value in the market.

Self

4/10

Poor

23 Apr 2026

cody

I loved the space and layout of the room, perfect space in the kitchen and dinning area for any and all activities honestly, cooking, work, or just having your clutter there. Though we had a mold problem in the hotel and started sneezing uncontrollably on day 2, mold in the vents, ac unit, shower, and windows. We had a kitchenette which had the basics for what we needed, but had a broken dish washer that spewed out water after every use leaving the floors with a huge puddle to clean up. I put the washer on heavy and kept cooking, and out of nowhere my socks were soaked and water was streaming out from the bottom of the machine. The wood and floor had mold and was rotting due to the issue being there for a while I guess. I called for someone to look at it but that's all. We just delt with a moldy room and malfunctioning equipment for a week. All in all the staff were great, and helpful and checking in was a breeze. Even when I asked for extra towels and a broom they were quick and friendly. I feel like the locationband service is 5 star, but the upkeep of the room we were at was terrible and I do feel like we 100% didn't get our bang for our buck.

Partner

6/10

Pleasant

22 Apr 2026

Heather

The room was decent the ac wasn’t working. The staff was ok until I checked out . I was expecting to be refunded my deposit since we did not damage the room . Never got my refund and every time I asked about it got told it would be deposited in my account and it never was . Got printed receipt that makes no sense and no one would bother to explain it to me . Finally was able to speak to manager and he very rudely told me I never paid deposit which is not true bc it’s required to check in . I will not stay there again

Partner

10/10

Exceptional

22 Apr 2026

Vadim

Easy parking. Clean all around and everything working inside my room without problem

Self

8/10

Excellent

20 Apr 2026

Rodney

Good place to stay! I will return soon!

10/10

Exceptional

19 Apr 2026

Brenda

I will stay here 500 more times. This place is clean and smells so so good. Bed was comfortable. The rate is affordable. Breakfast would make this hotel really rock. The lady at the front desk was exceptionally nice and professional. Thank you Simply suite for that.

10/10

Exceptional

19 Apr 2026

Paul

Easy parking. Fast check in.
Large, clean room.
Would definitely stay again.

Family

10/10

Exceptional

17 Apr 2026

Anne

Great staff

Self

10/10

Exceptional

17 Apr 2026

Justin

Have stayed here before and I’m fixing to book my next stay. Good clean room for a fantastic price.

Self

10/10

Exceptional

13 Apr 2026

Lou

It’s very clean

2/10

Poor

12 Apr 2026

JUSTIN

Room was NASTY and stinks
ROACHES come out at 12AM
Staff RUDE and has no accountability
HOTELS.COM REALLY NEEDS TO REMOVE THIS LOCATION OF THEIR LISTINGS!!

Friends_and_family Family

4/10

Poor

11 Apr 2026

Cathy

I have stayed at this property multiple times. This was probably the worst experience I’ve had so far. There were dead bugs in the bathroom of our room. That’s not such a big deal. The first night, there was a family across the hall with children running around in and out of their room. The child screamed and yelled for almost four hours. The next night there was a terrible odor in the hallways. It smelled like sewer or a broken toilet. It was a terrible smell. Also, no one checked on the room during the entire visit. There was no trash removal and only a small trash can. The kitchenette was missing essential items such as cutlery and bowls. I know we are charged a $50 deposit at check in, so I hope the staff were aware that the room was not fully stocked. Finally, they were renovating a room across the hall. I get that renovation is essential to the upkeep of the property, but it really made the stay uncomfortable with people coming and going at all hours, from early in the morning until after 6:00.

Self

10/10

Exceptional

10 Apr 2026

Justin

It’s a nice property. Price is great. Staff is friendly and helpful. Room was clean and comfortable. Bed was a little soft, but it was nice all in all. I would stay here again.

Partner

6/10

Pleasant

10 Apr 2026

Joseph

Water doesn’t get hot and the shower head doesn’t put out pressure. I’ve never been cold taking a hot water only shower. Rooms need to be upgraded with new furniture.

Self

10/10

Exceptional

06 Apr 2026

Laura

Great room, great staff. Love this hotel especially if you're traveling with your pets.

Partner

10/10

Exceptional

05 Apr 2026

Dawnyhetta

There was NO that was the only disadvantage of my stay

10/10

Exceptional

05 Apr 2026

Andre

Great place to stay and close by the mall

Business

10/10

Exceptional

04 Apr 2026

Ruben

A/C

10/10

Exceptional

04 Apr 2026

Jose

Being next door to a Houston Police Department substation gives a better sense of security.

Partner

2/10

Poor

31 Mar 2026

Javier

One of the worst experiences I've had in a long time... The guy at the front desk was rude and the rooms reeked a foul odor. When I was given another room, it smelled worst than the first one. It was an extend-a-stay for the wrong crowd which I wouldn't advise anyone with taste to book there..

Self

6/10

Pleasant

31 Mar 2026

RANDY

Quality room and amenities. Staff were pleasant and friendly except the manager, he never smiled, argued loudly with guests, terrible at customer service. If I hadn’t prepaid for my 5 night stay I would have left. And I saw a cockroach in my room two different days.

8/10

Excellent

30 Mar 2026

Yeltsin

Good

10/10

Exceptional

30 Mar 2026

F

This is a very nice very clean and really close to food.

6/10

Pleasant

29 Mar 2026

Andre

Air conditioning didn’t work well, construction going on during the stay

Friends

4/10

Poor

29 Mar 2026

Frankie

This location needs additional TLC on their units. The bed we had in the single room needed to be replaced with a newer one. We rented two rooms and the foldout bed (couch) needed a new mattress. The air conditioner in the suite we rented did not work properly. The staff was not very friendly. This unit did not have an ice machine for guest use. We paid more per room for \"basic\" amenities than if we had stayed at a \"name brand\" hotel.

Family_with_children

8/10

Excellent

28 Mar 2026

Heidi

The reason of not getting all 5 stars....
Granted the staff was amazing, but the lack of room service, the water pressure in the shower was severely lacking, and the fact i found 3 bugs in my room... cause this hotel to lose stars in my eyes

Self

2/10

Poor

28 Mar 2026

Jaylon

Better management

10/10

Exceptional

26 Mar 2026

Lillian

The property was clean the only issue was the noise from the floor above. However , hotel staff was very kind and allowed us to move rooms.

Partner

10/10

Exceptional

24 Mar 2026

Marteen

Perfect for homey feeling

Partner

10/10

Exceptional

23 Mar 2026

Kevin

Overall a good spot to stay to be honest

10/10

Exceptional

23 Mar 2026

Sydney

The manager/owner Jask Patel was very polite, kind, and accommodating. The room was well-maintained and suited our family and pup well for our stay. We wanted something budget-friendly that wasn't in the hustle and bustle of Houston, but also not in the pricey area of Galveston. This was a great fit. It was extremely budget-friendly and set in a little community without the overwhelming traffic and chaos of the city. I was a bit nervous as I had not stayed in this area previously; however, I was put more at ease upon discovering the police department was right around the corner. We will most definitely be returning!

Family_with_children

4/10

Poor

22 Mar 2026

Launi J

This appeared to be a property in theiddle if a face lift. Hallways had fresh paint, but the room had loose tiles in the bathroom floor, was in meed of paint, floors were dirty, we found several bugs in our room, there was a hole on the inside of the bathroom door.

Partner