Name: MainStay Suites Houston NASA/Clear Lake
Address: 1050 Bay Area Boulevard, Houston, 77058, US

6/10

Pleasant

05 Jul 2026

Cristy

There were gnats in the room. When I spoke to the front desk when checking out, they didn’t apologize. Also, I packed two sample perfumes and put in the bathroom. When I used one of them, when I got back to my room that day, it was gone. I notified the front desk at checkout and he would talk to the manager about it. When I got home, unpacked and found the perfume sample in an inside pouch in an overnight bag that was in another area of my room far from the bathroom.

Kitchen was fine and air conditioning worked great during the hottest weather days so far.
Staff was friendly.

Self

2/10

Poor

05 Jul 2026

Leroy

It was horrible. I had mosquitoes in my first and the bathroom had used bar of soap in the tub. They moved me to another room and the tv didn’t work. The whole experience was horrible

Partner

8/10

Excellent

04 Jul 2026

Letitia

The room was nice! The location was good

Partner

4/10

Poor

29 Jun 2026

Keitha

Hotel was infested with gnats mice trap and as told is was due to a roach infestation move room and gnats was told I had to pat 100.00 deposit and it was just a hold it’s almost a week still waiting was told this was not a purchase but the money was taken from my account seems like it’s a old hotel pool water was filthy just don’t understand why management will hold your money when the hotel is not maintained properly you take money off people card just in case of incidentals but you can pay for the up keep Dana and Laurel are aware of this issue and still checking people in did see no one doing renovations so it’s unclear why the carpet is stain and the problem with the gnats should not tell people their money will be released right away should disclose when extend you will charge a deposit each time will not stay again

4/10

Poor

23 Jun 2026

Scott

.

Self

10/10

Exceptional

17 Jun 2026

Keith

Clean room, ample space, friendly staff, convenient location. All pluses- ➕

Partner

2/10

Poor

17 Jun 2026

Rita

Will not recommend

Self

10/10

Exceptional

17 Jun 2026

Trenee

The room was very clean, the staff was very nice. The lady at the front desk was extremely nice and offered GREAT customer service.

Friends_and_family Family

10/10

Exceptional

14 Jun 2026

Evelyn

Rooms were clean and plenty of room, staff very helpful

Partner

10/10

Exceptional

14 Jun 2026

Jacob

Super clean establishment with a calm environment. Would stay here again

Partner

8/10

Excellent

07 Jun 2026

Lisa

The room was clean. The shower pressure was good & had plenty of hot water. The bed was very comfortable. We didn’t use the pool, but it looked clean.
One of the front desk people doesn’t speak much English, so we had a really hard time communicating with him. My husband asked two different days for more coffee for the room, and the guy just pointed to the coffee in the lobby and said, “coffee.”
The maid service changed our towels daily (even though they were hung & not on the floor), but they didn’t replenish the coffee or make the bed.
The elevator smelled awful, so we took the three flights of stairs to the room each time.
Overall, it wasn’t a bad place. The price was definitely right!

Partner

10/10

Exceptional

04 Jun 2026

Kim

Clean room, great staff with all the amenities.

Friends

10/10

Exceptional

26 May 2026

SIAN

Room is clean and spacious. The staff is amazing.

Self

10/10

Exceptional

25 May 2026

Deena

I had an amazing stay at the Mainstay hotel. It started off by meeting the receptionist by the name of Dana. I would give her a 10 out of 10 rating. She was awesome in helping me feel welcomed. She tended to any information I needed and/or needs. The room was clean and peaceful. However, the mattress hard so it gave me a bit of a struggle to get comfortable. The kitchen was perfect. The showering was great, but the toilet sits very low so if you have bad knees, this could be a struggle. Overall, I did enjoy my peaceful stay at this hotel. I would come back.

Self

8/10

Excellent

24 May 2026

Sharon

Comfortable in a convenient location

Friends_and_family Family

8/10

Excellent

23 May 2026

Juan

Room was clean. Everything worked. Nice area for food. Parking was easy.

Partner

10/10

Exceptional

23 May 2026

Margie

Clean and quiet. Comfortable beds. Stayed here 4 days fir work and will be back.

Self

10/10

Exceptional

11 May 2026

Nick

It was OK

10/10

Exceptional

08 May 2026

Cynthia

I was pleasantly surprised by this property. It is fairly inexpensive and I did not expect much but I was wrong. It was extremely clean, checking in the two gentlemen were extremely helpful and cordial. It is definitely a basic property, but what they offered was very well done. I reserved a two bedroom so that I had a separate room for the dog kennels. It was quiet, clean and everything was in good shape. It looked as if it had been newly renovated. Beds seemed brand new as did the linens. Very comfortable.
Checking out a pleasant woman, I did not catch her name, was at the desk to take my room keys.
Location was great, restaurants & grocery nearby.
I was very pleased with my accommodations. Great Job to whomever is running this property.

Partner

10/10

Exceptional

28 Apr 2026

Mary

Very clean place,staff was very friendly and helpful.

Family_with_children

8/10

Excellent

27 Apr 2026

Janna

Over all, this place was great. The staff was very polite and helpful. Sure, its alittle dated and could use alittle touchups, but it is an older place, so no worries. Property was pretty clean, beds were comfortable, kitchen was fully stocked (Dishes, glasses, etc). Only two small things was-
-the toilet was not flushed when we came in
-there was a half smoked cig in the shower
Otherwise, it was great and I will stay here again.

Friends_and_family Family

10/10

Exceptional

26 Mar 2026

Greg

Great location; very clean room; excellent rates.

Self

4/10

Poor

16 Mar 2026

Molly

We asked for a rollaway bed ahead of time as stated on the hotels website that they were available and when we got there they had none. Bed was uncomfortable and my son had to sleep on the couch which was hard and smelled. Shower overflowed and got bathroom floor soaked.

Family_with_children

10/10

Exceptional

15 Mar 2026

Peter

Very nice clean room every type of anatomy that could be needed with a new little comfortable hotel small apartment stay for a vacation for no matter what day

Self

8/10

Excellent

15 Mar 2026

Paul

Convenient location. The TV mount had loose screws, though.

Partner

10/10

Exceptional

01 Feb 2026

hien

Excellent service

8/10

Excellent

26 Jan 2026

ABUL

Staff was courteous. Bed was comfortable.
Room was clean. Biggest issue was the strong smell of cooking all around the place. Specifically, strong smell in the corridor and the room

8/10

Excellent

22 Jan 2026

Christopher

Great 👍

Business_and_leisure Self

8/10

Excellent

21 Jan 2026

Amy

The staff was wonderful, very friendly and helpful!

Leisure Partner

10/10

Exceptional

31 Dec 2025

Rithish Reddy

Air conditioning heating could be better and tv was not working properly it was old and not modern

Leisure Partner

10/10

Exceptional

11 Dec 2025

Angela

Dana at the front desk is an absolute gem. The staff is wonderful. The room was clean and comfortable.

Self

10/10

Exceptional

03 Dec 2025

Henly

Good

Friends_and_family Family

8/10

Excellent

16 Nov 2025

Kevin

Had a good time here and close to lots of shopping

10/10

Exceptional

10 Nov 2025

Susan

Yes

8/10

Excellent

15 Oct 2025

Martin

Ceiling bird started chirping at 5:40am Friday morning and then again Saturday morning at 4:00am. Hmm? Saturday morning they installed a new smoke detector. Handy for us and I would plan to return.

Leisure Family

10/10

Exceptional

09 Sep 2025

Nicole

I had a handicap room..dont know why but i didnt select a handicaap room. The room had nazts but orkin came and sprayed

Self

4/10

Poor

29 Jul 2025

Daniel

I’ll give them this, they are trying. They’re in the middle of renovating a pretty old and rundown facility.

6/10

Pleasant

15 Jul 2025

Amber

They Are Trying Hard!

The property managers are really trying hard to clean up the place - it is clear they are working hard. Saw folks spraying for pests, but they were still in the room. Nice note to welcome us - handwritten! Nice touch. Front desk staff VERY friendly.

Friends_and_family Family

4/10

Poor

13 Jul 2025

Karen

Property was not kept well. Towel racks missing from the wall in bathroom. Two pit bulls were on the property while we brought our small dog, making us all unsafe. Both pit bulls got in a fight in front of our room. Staff informed us that the owner of one of the pit bulls had been staying on the property “for a while”. Why? The location was good for getting to Johnson Space Center for a camp, but it was not a clean, safe place to stay.

Family_with_children

6/10

Pleasant

02 Jul 2025

Andrew

Y

The front desk staff and workers around the property were very nice and courteous. The rooms were spacious with the 2 queen suite having two rooms, a kitchen, and living area. However, it is in need of some serious renovations. There was a large quantity of what appeared to be mold in the bathroom, and the sofas had multiple stains. The shower handles were not screwed in and made it difficult to adjust the temperature. There were also many gnats flying around. 2/3 Tvs worked well and could connect to Netflix and YouTube.

Friends_and_family Family

6/10

Pleasant

22 Jun 2025

Sara

Mold in the room

Leisure Family

10/10

Exceptional

21 Jun 2025

Joe

Staff was exceptionally friendly and he

4/10

Poor

10 Jun 2025

libby

Wet carpet, wet sofa, bad smell.....a huge cockroach

Business Family

2/10

Poor

09 Jun 2025

Michelle

Horrible

Terrible. Got there my roo. Was not ready, they switched me to a studio. First night, i wole up to a bug crawling o. My leg and found another on top of the mirror. They would've change my room and told me the maintenance guys was off, on a Friday. I stayed at my daughter's house and came back Saturday and checked out. No one had been to my room and no sprayi g happened. I was yold the exterminator was there on Wednesday and the bug scatter. Do not book here. The guyI checked out with was really nice. He said his manger was going to check me out remotely and credit my last two days ( should have been at leadt three days). I am still waiting for my refund.

Self

4/10

Poor

09 Jun 2025

Sheena

Roach Motel!

Roach motel. Pest control even came to each room during my visit. Management knocked on all the doors and multiple of us had our doors open so the pest control guy could spray. I still had roaches for the remaining 2 days of my stay. Was waiting on a family member to be discharged from the hospital next door which made visits super convenient which is the only reason I stay. Staff was super friendly though. Place looks nice and clean to the eye but there’s just a German cockroach issue.

Self

2/10

Poor

09 Jun 2025

Austin

DO NOT BOOK!!!

Worst stay ever!!! The TV did not work and would randomly glitch (the cable antenna was Jerry rigged with a spark plug and another cable), the room was not cleaned (crumbs on and a napkin on the floor from MOD pizza - We did not go to MOD), there was a roach in the sink, the shower did not have any soaps to shower with (they were missing), the bathroom sink stopper was broke, the couch had stains, and the ac had specs on mold and dead roaches on it… and of course manager was not in during check out and was told she was going to call me the next morning (and did not) and when I tried to call the phone is a busy tone constantly…

Partner

2/10

Poor

08 Jun 2025

Brent

There were Roaches in the kitchen and on bed. The place is gross. DO NOT STAY AT THIS PLACE.

Business_and_leisure Self

2/10

Poor

08 Jun 2025

Ling

Very humid in the whole property. Strong mold smell in the unit I stayed. Got a welcome card on a side table together with a cockroach running next to it. The bed felt damp and the sheets had strong odor as if being used. Asked another set of sheets. They came warm but still have similar used odor on them. Mold on the AC air outlet. Front desk was nice and tried their best.

Leisure Family

6/10

Pleasant

06 Jun 2025

Thomas

Room smelled. A lot of maintenance details needed

6/10

Pleasant

05 Jun 2025

Sessalie

Carpet was not clean. People next door were very loud, and there were many empty rooms we could have been in NOT next to anyone. The room was not up to the standards we expected, even at this price range. They also required a $100 deposit for incidentals on top of the already paid price of the room.

Will not go back!

Friends_and_family Family