Name: Melrose @ Seabrook Bw Signature Collection
Address: 2901 Nasa Parkway, Seabrook, 77586, US

4/10

Poor

20 Jul 2026

Alexander

This hotel was cleaner and better than quality inn across the street but the beds are uncomfortable. We had stained sheets and a bathroom that was poorly repaired leaving superficial cosmetic eyesore. Our main complains were housekeeping and the breakfast. We intentionally stay at hotels that provide breakfast but were disappointed at the selection. There were fresh omelets available but outside of that only shelf stable items and waffles. Housekeeping was needed and when asked the schedule, we were told they come every other day and check in day doesn’t count. We had one service when we let the front desk know our room was good to clean. Next service date came around and nobody showed. We had to ask yet again. Language barrier prevented a full clean and we only got sheets and towels switched.

4/10

Poor

13 Jul 2026

Jane

Very basic hotel. Our room was OK. There is a really really musty order. For some reason. It triggered my son's allergies. We had to move rooms in the middle of the night, but thankfully the lady at the front desk was helpful and she was not hesitant to help. However, the proper is OK there's nothing special about it if we went on a Saturday and we paid about $150 for it, but the hotel is probably worth a lot less than that if you ask me, I wanna say if you want a more decent hotel maybe you can look somewhere else but if you just want some place to sleep close to the boardwalk and I guess this one is OK

10/10

Exceptional

12 Jul 2026

Luz

We had everything we needed and more.

Partner

10/10

Exceptional

09 Jul 2026

Chad

Great place to stay ! The rooms were very nice and clean and very cold A/C. Best value around for a stay, and its close to Barge 295 and Cabos if you like the night life.

The breakfast was very nice, omelets, belguim waffles, and all sorts of other items.

I would stay here again and would definitely recommend.

Partner

4/10

Poor

08 Jul 2026

Daveda

Room and hotel are not properly depicted in photos. The hotel is run-down and musky. Breakfast was abysmal. Front desk clerk was not helpful regarding discrepancies regarding bill via Hotels.com and receipt given by Melrose.

Friends_and_family Family

10/10

Exceptional

02 Jul 2026

Randy

No toilet paper in ladies main restroom by office

10/10

Exceptional

25 Jun 2026

hyeasoun

It was friendly and clean, and I was able to get a good night's sleep.

2/10

Poor

16 Jun 2026

Jake

The entire second floor smelled like natural gas/propane. The staff shrugged it off. Oh, and there was roaches and the air conditioning didn’t work.

Friends_and_family Friends

8/10

Excellent

15 Jun 2026

Joshua

The hotel was good, clean, conveniently located and the staff at check in was good.

Self

8/10

Excellent

14 Jun 2026

Monica

Very clean hotel, great staff.

Friends_and_family Family

10/10

Exceptional

13 Jun 2026

Veronica

Great

8/10

Excellent

13 Jun 2026

Gary

Acutely musty smelling room. Had to leave when not sleeping.

Self

8/10

Excellent

13 Jun 2026

Jacqueline

The breakfast could have been better. I didn’t like it at all.

Friends_and_family Family

8/10

Excellent

12 Jun 2026

Yolanda

Overall good stay. The location is perfect for Kemah and NASA adventures. The breakfast is pretty good. There was a toy in our room on the couch which makes me feel like the room wasn’t thoroughly cleaned. Also, our trash was not taken out so it was overflowing when we left. Despite those things, the value for what we paid was spot on.

Family_with_children

8/10

Excellent

07 Jun 2026

Marcos

Their hotel was nice but the only thing was that our air conditioner unit didn’t keep the room too cool. It took awhile to even get close to being cool in the room. And some our extra bed sheets had a hole in it. Overall the hotel was nice and clean.

Friends_and_family Family

6/10

Pleasant

07 Jun 2026

latresha

When you first walk in it doesn’t smell so great however it’s only limited to the entrance.
The doors aren’t flush in the rooms so you have to make sure the doors close behind you. Tile was lifted/loose in rooms.

Breakfast was ok.

Friends_and_family Family

6/10

Pleasant

07 Jun 2026

kim

property grounds were excellent and staff. our room did not have full room darkening shades. since in front, the lights from outside streamed in.
i had to try and hang towels to help cover window. the tv was not good, never had a full connection,

Partner

4/10

Poor

26 May 2026

Ciara

This place is basically a motel six. If you have those expectations coming in, you won't be disappointed. The room was OK not super clean. There were some hairs in the shower and definitely needs a little bit of an upgrade. The staff was almost annoyed when we asked for bedding, which should've been included in our room as we were four with a pullout and one bed. The saving grace was definitely the omelette bar. The rest of the breakfast was just OK, but in comparison to the actual hotel, I was surprised they had a woman making omelettes. Definitely a cost of under $100. I paid around 150 which was definitely overpriced for this type of hotel.

Friends_and_family Family

2/10

Poor

03 May 2026

Chad

Photos are deceiving. Staff (evening desk manager) was horrible. Tried to get an extra pillow due to having a shoulder replacement and he wouldn’t budge. It was my wife, our grandson and myself. He told me we could only have the 3 pillows. Then I asked for bedding for my grandson since he was on the couch and he gave me 1 sheet and a thin blanket.

Friends_and_family Family

8/10

Excellent

01 May 2026

Paul

Clean
Helpful staff
Friendly

Friends_and_family Family

8/10

Excellent

30 Apr 2026

sindi

The elevator got stuck for a little, Ice machine was out of order on 3rd floor and the AC in room wasn't really working until after about 30 minutes of being on. Over all the staff was nice and clean room.

Partner

8/10

Excellent

12 Apr 2026

oksana

I think everything was ok. Only the pool was cold.

Family_with_children

10/10

Exceptional

04 Apr 2026

Edgar

It was good

Partner

8/10

Excellent

31 Mar 2026

Emerald

The breakfast setup felt restrictive, with staff serving items like bacon, sausage, and eggs from behind a counter rather than allowing guests to help themselves. Additionally, despite the hotel listing stating there is a laundry facility, there isn’t one available on-site—so if you need to do laundry, you’re out of luck.

On a positive note, the beds are comfortable and the bathroom is perfectly adequate. However, use caution in the pool area—the edges are very jagged, and I ended up getting cut.

Overall, those were the main highlights and concerns from my stay.

Friends_and_family Family

2/10

Poor

29 Mar 2026

Haley

When you walk in there is an odd smell and someone who has taken residences in the hotel and has his shades open for everyone to see everything..we got to see him coming in and out of the shower to his room. Luckily the towel was wrapped. Most parts looked updated but when I finally got to my room I noticed there was stuff on a bed and in the bathtub. Dirty parts looked literally painted over. The smell seemed off. The tv wouldn’t work so I had to go down to the front office, there was no phone to just call. He didn’t seem to believe me and just came up so I could show him. Literally into my room. I told him it could be the batteries but it isn’t working. When looking I noticed an actual air freshener hidden behind the dresser. So I guess the smell wasn’t just us. He said the sensor was messed up and to use the tv we would have to stand and click through or there is no tv. I asked for a cleaner room with a different tv and he refused. Said the manager has to approve it and he wasn’t there. So I just left. When I left I started noticing more things. Holes in floors. Pipes randomly sticking out. Broken floors. Went to another place closer and it was much better

2/10

Poor

16 Mar 2026

Allison

The room had a roach in the bathtub , water took a long long time to warm up. There was dirty sheets with a big foot print on it . did not smell very well. elevator was broken . I should as for a refund . We had two rooms.

Family_with_children

8/10

Excellent

16 Mar 2026

William

I do not know if this can be a fair rating considering I only stayed one night however the room was clean my kids like the morning breakfast and it was very convenient to keep my boardwalk and the area was just beautiful

Family_with_children

2/10

Poor

15 Mar 2026

Amy

Elevator didn’t work throughout our stay and we were on the third floor. Ice machine only worked on one floor and for a while that one didn’t work. Then the last day the water heater was out so cold showers for everyone.

Friends_and_family Family

4/10

Poor

15 Mar 2026

Christopher

The elevator was broken when we arrived. Staff claimed it \"just happened\" but there was no visible effort to repair it while we were there. Luckily, neither of us are physically challenged.
There were no coat hangers in the room at all. No \"Do Not Disturb\" sign. The a/c was obviously struggling and startlingly loud whenever the compressor kicked on. I travel for work and stay in hotels at least a couple of times every month, and this was noisy enough for me to feel concerned. The room got cool, eventually, but never lost the stuffy, not-enough-air, feeling.
Finally, after the 5k event we traveled 2 hours to attend, we could not take showers because there was no hot water. That's when we discovered there was also no phone and no front desk info posted in the room. When I found the number and called we were told there was a problem with the boilers and maybe it would be fixed in half an hour.
We left. We will not be back. Incredibly disappointing...the location of the hotel is convenient to so many things, but the facility is obviously not maintained well and the staff don't seem motivated to reassure the visitors.

Partner

4/10

Poor

15 Mar 2026

Juan

Parking ok, elevator not working, no problem we will take the stairs. No hot water for entire stay. Not good, wish I would have been told and I would have gone elsewhere. Bedding had stain on comforter.

Family_with_children

8/10

Excellent

14 Mar 2026

Jhoanna

Pool is not heated but it was okay. Parking was okay close to the hotel. Staff was great, room was neat and presentable. Breakfast was from 6am-9am wish it was till 11 but they have a lady making any kind of omelette you wanted and that was amazing.

Family_with_children

10/10

Exceptional

13 Mar 2026

wilhemina

Very quite and peaceful

6/10

Pleasant

08 Mar 2026

Clayton

Ac in the room didn't work well barely felt cool in the room

Partner

10/10

Exceptional

08 Mar 2026

Lisa

Staff were friendly and helpful. Rooms were comfortable and clean. Breakfast was fantastic with an omelette station cooked to order.

Partner

10/10

Exceptional

08 Mar 2026

Debra

Excellent stay

Partner

10/10

Exceptional

04 Mar 2026

Andrew

Cleanliness was great, breakfast was nice and the staff was friendly and helpful. I’ll be back!

Partner

10/10

Exceptional

01 Mar 2026

Reina

Clean room. Pet friendly. Staff are respectful and friendly. Good breakfast. Close to NASA and Galveston.

Pet

10/10

Exceptional

23 Feb 2026

Ken

The room was great. It was clean and comfortable. Breakfast was good. We didn’t swim while there the pool looked good. Overall we were very pleased and comfortable. We would certainly consider staying there again. Staff was efficient and courteous. 🙂👍

Family

6/10

Pleasant

15 Feb 2026

Kam

Air conditioning unit in the room was very loud, we couldn’t sleep well, turned it off middle of the night.

Partner

8/10

Excellent

18 Jan 2026

Joel

I would have given an excellent if I had stayed in the deluxe room I had originally reserved when I arrived at the hotel. The room that I was given was nice.

Business_and_leisure Self

6/10

Pleasant

03 Jan 2026

Huong Thi Lan

Phone was not working. No coat hangers, we have to go downstairs to receptionist to get some. Breakfast was little

8/10

Excellent

01 Jan 2026

Jazmin

Staff friendly

Leisure

8/10

Excellent

01 Jan 2026

Edna

Good option to stay and economic

6/10

Pleasant

01 Jan 2026

Alex

Room was clean and recently painted with new floors, the bathroom was clean but the vent did noy work so when you shower it was filled with mist. The shower tub had some rust stains .
The bed was comfortable but the bedsheets had stains. Breakfast needs yo ne improved as its very limited with the options they give.

Leisure Family

10/10

Exceptional

17 Dec 2025

Christopher

Room was great and staff was great

Leisure Family

6/10

Pleasant

12 Dec 2025

Azmera

I stayed at Melrose for my daughter's birthday. Service was great, great location for us. Building and rooms were clean and updated. Only down side was the breakfast wasn't much options and the wifi never worked for me. But it was over all pretty good

4/10

Poor

11 Dec 2025

Voyce

I rate the hotel an overall two because the rooms could’ve been cleaner and we had roaches in our room in the bathroom. The beds were super hard and uncomfortable. The Wi-Fi was trash. It did not work half of the time you couldn’t watch movies without the TV lagging breakfast was a joke. The only reason they are rated or two is because staff was OK friendly and nice that’s all other than that for it to be remodel. It was not a good job.

Leisure Family

2/10

Poor

09 Dec 2025

Diane

Was to have Full Kitchen, had NO cookware, 4 plates, one small bowl, 3 coffee mugs (all of the aforementioned were dirty), 5 forks, 2 knives, 2 tablespoons, one (dull) sharp knife and 3 black cooking utensils. Then the day after I arrived 3 different sized frying pans appeared in one of the lower cabinets, they hadn’t been there the day before. The smallest of the three had grease in it. There was no dish soap, no dish towels. Soap is provided in the bathroom, this is to be a full kitchen and nothing is provided.
I had the ask for a do not disturb tag for my door as there wasn’t one in my room, especially after having the frying pans appear.
I asked housekeeping for clean towels and she told me she would give me exactly what I gave her. I gave her 3 bath towels, one bath mat, 4 wash cloths and 3 hand towels, she gave me 3 bath towels, 2 hand towels and one wash cloth.
I asked housekeeper what to do with the trash, her response “I don’t know”.
The amount of roaches I killed between the kitchen and bathroom was ridiculous.
I booked this Airbnb/long term hotel stay with full kitchen as a home away from home investment but instead ended up spending more than I expected. I couldn’t get my money back, had no where else to go.
What exactly did I get for my money? Nothing more than a hotel room. I don’t feel I should be paying any more than that, if that. I will be discussing this with Best Western. I am very disappointed with my stay.

Leisure Family

8/10

Excellent

09 Dec 2025

Arthur S.

Clean room. Excellent amenities. My wife really appreciated the remodel and especially the laminate floor in lieu of typical carpets.
There was big screen smart TV but the streaming capability was disabled and we could not access Netflix or Youtube. Only way maybe using BYO Roku stick or Chrome cast stick via one of 4 HDMI ports. However, room wifi was less than 5 mbps, inadequate for streaming movies or other content. We were disappointed not able to the big screen for streaming. The TV did offer regular cable channels via dish network i believe.

Good breakfast with simple omelet made to order and Texas shaped waffle maker available! Coffee should be stronger for me but maybe good for others. Taste is subjective.

Nick was super friendly and gave us a great customer service when the wall HVAC was not blowing hot air the first night. Apparently, just needed to reset but unplugging and replugging the power cable. Thanks Nick!

Although excellent parking availability but the indoor pool was not heated even though the outside displayed heated pool as noted by my wife.

Overal good stay!

Leisure Family

10/10

Exceptional

08 Dec 2025

Alicia

Two draw backs, but that's it: not every room has a refrigerator & microwave and no heated pool, even though advertised. We rented three (3) room and only one (1) had a refrigerator & microwave. Rooms were nice, plenty of hot water with decent water pressure.

Friends_and_family Family