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Holiday Inn Express and Suites Houston E Pasadena

Pasadena - TX · United States

5450 Vista RoadView location

8.8/10Excellent722 Reviews
Cleanliness9.0/109.0
Service8.8/108.8
Comfort9.2/109.2
Condition9.0/109.0
Neighborhood9.0/109.0
Amenities8.6/108.6
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  • Business hotels
  • Pet friendly Hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Holiday Inn Express and Suites Houston E Pasadena

Welcome to the Holiday Inn Express® and Suites in Pasadena, Texas. Families and business travelers alike will enjoy our Smart choice Holiday Inn Express® and Suites Pasadena hotel. Everything is better in Texas, and our 100% smoke-free hotel in Pasadena boasts some of the smart essentials in the area.

Families can appreciate the close proximity of our hotel to nearby Texas attractions, including the Pasadena Convention Center, Ellington Field, Houston Space Center, Discovery Green. Houston is just a short drive away, as is Kemah Boardwalk and the Heritage Society.

For business travelers, our hotel is located with convenient access to Hobby Airport, Kemah, Dupont, Shell Oil and Gas, Exxon Mobil, Akzo Nobel, General Electric, Galveston, and Galveston Cruises. Located just off of Sam Houston /Beltway 8, you'll find quick access to everywhere in Houston.

Unlike other hotels in Pasadena, TX, we are proud to provide smart essentials, which include free high-speed wireless internet access, a business center, three meeting rooms and full size fitness center. We encourage you to take advantage of the outdoor pool and whirlpool during your visit.

Read more about this hotelShow less

Our complimentary, Express Start™ breakfast bar is also offered every morning for your convenience. Book your reservations at our non-smoking hotel today and enjoy our great deals and rates for our Smart travelers.

With a stay at Holiday Inn Express & Suites Houston E - Pasadena by IHG in Pasadena, you'll be near the airport, within a 15-minute drive of NASA Johnson Space Center and iT'Z Family Food & Fun.

This hotel is 13.7 mi (22.1 km) from Kemah Boardwalk and 14.4 mi (23.2 km) from University of Houston. Make yourself at home in one of the 96 air-conditioned rooms featuring kitchenettes with refrigerators and microwaves.

Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Conveniences include safes and desks, as well as phones with free local calls. Featured amenities include complimentary wired internet access, a business center, and express check-out. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 11:00 AM
Minimum check-in age 21

Hotel policies

LGBTQIA+ friendly Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-out is available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)

Important information

  • You need to know
    • Only registered guests are allowed in the guestrooms.
    • Contactless check-out is available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Upon check-in guests must provide a Photo ID matching the name on the reservation along with a valid Credit Card for incidentals. No exceptions will be made.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    21
  • Optional fees
    • Late check-out fee: USD 50 (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

IT'Z Family Food & Fun 2 km / 1.3 mi
St. Luke's Patients Medical Center 2.4 km / 1.5 mi
Surgery Specialty Hospitals Of America Southeast Houston 2.6 km / 1.6 mi
CHI St. Luke's Health-Patients Medical Center 2.6 km / 1.6 mi
Cinemark Hollywood Pasadena 2.9 km / 1.8 mi
Winters Bar 3.2 km / 2 mi
Bayshore Medical Center 3.6 km / 2.2 mi
HCA Houston Healthcare Southeast 3.6 km / 2.2 mi
Pasadena Convention Center & Fairgrounds 4.4 km / 2.8 mi
Strawberry Park Tennis Center 5 km / 3.1 mi
San Jacinto Community College 5.5 km / 3.4 mi
Rodeo Arena 6.5 km / 4 mi
Pasadena Little Theatre 6.6 km / 4.1 mi
Lone Star Flight Museum 9.9 km / 6.2 mi
Pasadena Historical Museum 10 km / 6.2 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 96
  • Number of floors (main building): 3
  • Double rooms: 47
  • Suites: 96
  • hotel
  • Wheelchair-accessible
  • Car parkExtra charge
  • Electric vehicle charging station
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-outExtra charge
Show 19 more facilities & services
  • Wi-fiExtra charge
  • Car hireExtra charge
  • Laundry serviceExtra charge
  • LaunderetteExtra charge
  • Babysitting serviceExtra charge
  • Hotel safeExtra charge
  • Lift accessExtra charge
  • ShopExtra charge
  • BarExtra charge
  • Restaurant
  • PrinterExtra charge
  • Business centreExtra charge
  • FaxExtra charge
  • Outdoor freshwater pool: 1
  • Hot tubExtra charge
  • Breakfast
  • Non-smoking establishmentExtra charge
  • FitnessExtra charge
  • GolfExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

B2

Breakfast For Two Guests

This meal plan may be available depending on the selected room/rate.

DB

Buffet Breakfast

This meal plan may be available depending on the selected room/rate.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

AI

All Inclusive

Meals and selected drinks/services may be included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SUITE AccessibleSUITE • Accessible • 27 m²SUI.H6-1
    SUITE AccessiblePhoto unavailable8 photos

    Room overview

    Non-smoking room
    Room size
    27 m²
    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 5
    Bed setup
    2 × Queen-size bed 150-154 width
    Room type
    SUITE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Wi-fi
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Holiday Inn Express and Suites Houston E Pasadena

    SUITE Accessible

    Room photos

    8 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    27 m²
    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 5
    Bed setup
    2 × Queen-size bed 150-154 width
    Room type
    SUITE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-1

    Room amenities

    • Wi-fi
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE WITH DOUBLE BEDSUITE • WITH DOUBLE BEDSUI.DB

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Holiday Inn Express and Suites Houston E Pasadena

    SUITE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARD • 1 Bedroom • 27 m²SUI.ST-1
    SUITE STANDARDPhoto unavailable1 photo

    Room overview

    Non-smoking room
    Room size
    27 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Wheelchair-accessible
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Holiday Inn Express and Suites Houston E Pasadena

    SUITE STANDARD

    Room photos

    1 photo

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    27 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST-1

    Room amenities

    • Wheelchair-accessible
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST-5

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Holiday Inn Express and Suites Houston E Pasadena

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST-5

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING BED NON SMOKINGSUITE • KING BED NON SMOKINGSUI.KG-NM

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Holiday Inn Express and Suites Houston E Pasadena

    SUITE KING BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BED • 1 Bedroom • 27 m²SUI.KG
    SUITE KING SIZE BEDPhoto unavailable3 photos

    Room overview

    Non-smoking room
    Room size
    27 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Wheelchair-accessible
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Holiday Inn Express and Suites Houston E Pasadena

    SUITE KING SIZE BED

    Room photos

    3 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    27 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Room amenities

    • Wheelchair-accessible
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE Accessible-Two Queen BedsSUITE • Accessible-Two Queen Beds • 27 m²SUI.H6-2Q
    SUITE Accessible-Two Queen BedsPhoto unavailable8 photos

    Room overview

    Non-smoking room
    Room size
    27 m²
    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 5
    Bed setup
    2 × Queen-size bed 150-154 width
    Room type
    SUITE
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Wi-fi
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Holiday Inn Express and Suites Houston E Pasadena

    SUITE Accessible-Two Queen Beds

    Room photos

    8 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    27 m²
    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 5
    Bed setup
    2 × Queen-size bed 150-154 width
    Room type
    SUITE
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-2Q

    Room amenities

    • Wi-fi
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG-1

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Holiday Inn Express and Suites Houston E Pasadena

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO QUEEN BEDSSUITE • TWO QUEEN BEDS • 27 m²SUI.2Q
    SUITE TWO QUEEN BEDSPhoto unavailable7 photos

    Room overview

    Non-smoking room
    Room size
    27 m²
    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 5
    Bed setup
    2 × Queen-size bed 150-154 width
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Wi-fi
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Holiday Inn Express and Suites Houston E Pasadena

    SUITE TWO QUEEN BEDS

    Room photos

    7 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    27 m²
    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 5
    Bed setup
    2 × Queen-size bed 150-154 width
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2Q

    Room amenities

    • Wi-fi
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE AccessibleSUITE • AccessibleSUI.H6-2

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Holiday Inn Express and Suites Houston E Pasadena

    SUITE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE AccessibleSUITE • Accessible • 27 m²SUI.H6
    SUITE AccessiblePhoto unavailable6 photos

    Room overview

    Non-smoking room
    Room size
    27 m²
    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 5
    Bed setup
    2 × Queen-size bed 150-154 width
    Room type
    SUITE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Wheelchair-accessible
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Holiday Inn Express and Suites Houston E Pasadena

    SUITE Accessible

    Room photos

    6 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    27 m²
    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 5
    Bed setup
    2 × Queen-size bed 150-154 width
    Room type
    SUITE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6

    Room amenities

    • Wheelchair-accessible
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO QUEEN BEDSSUITE • TWO QUEEN BEDSSUI.2Q-1

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Holiday Inn Express and Suites Houston E Pasadena

    SUITE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2Q-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE Accessible KING SIZE BEDSUITE • Accessible KING SIZE BED • 27 m²SUI.H6-KG
    SUITE Accessible KING SIZE BEDPhoto unavailable3 photos

    Room overview

    Non-smoking room
    Room size
    27 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    King-size bed 150-183 width
    Room type
    SUITE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Wheelchair-accessible
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Holiday Inn Express and Suites Houston E Pasadena

    SUITE Accessible KING SIZE BED

    Room photos

    3 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    27 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    King-size bed 150-183 width
    Room type
    SUITE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-KG

    Room amenities

    • Wheelchair-accessible
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Holiday Inn Express and Suites Houston E Pasadena

8.8
Excellent
722 Reviews
Cleanliness
9.0 /10
Service
8.8 /10
Comfort
9.2 /10
Condition
9.0 /10
Neighborhood
9.0 /10
Amenities
8.6 /10
100 reviews shown
10/10
Exceptional
23 Jul 2026
Michael
Holiday Inn is a great place to stay. Reason for the stay was an plumbing failure at home. It was nice that this location is near and had no plumbing problems, nice hot shower.
2/10
Poor
19 Jul 2026
Daniel
The 1st room we were put in had a broken bathroom door knob with sharp parts sticking out. After moving to another room, discovered After a couple of days, had mold which made us sick
They had only 1 luggage cart and it had a flat tire and they didn't care. The pool and spa was dirty. Then, I'd you need extra towels which we needed because there was 3 of us. They would not give us extra towels. The dirty towels have to be taken down fir theti count before replacing the used towels. They expect towels to be reused but only a small hook in the bathroom. No towel bars or anything to hang the towels on.
The breakfast wasn't too bad
Friends_and_family Family
10/10
Exceptional
17 Jul 2026
Alejandra
Perfect to stay
Family_with_children
4/10
Poor
17 Jul 2026
Michael
Not much very basic
Business
6/10
Pleasant
02 Jul 2026
RICHARD
I stayed here last week, came back this week and the room rate jumped to after taxes etc it cost 225 out the door!
Disappointed with this room 337 over last weeks 223. The carpet had several stains and cuts, two sheet rock corners had big gauges, the headboard had a tear, the shower had blackish mold in the lower rear corner. For that kind of money I would expect a much better room. The front desk and breakfast staff was friendly and polite.the food had a good variety and was tasty. The hallway from the elevator to the room had a few stains. My impression is it was a very nice hotel that hasn’t been properly maintained.
Self
4/10
Poor
25 Jun 2026
Brittany M
Our first room we checked in to, the restroom was dripping water from the ceiling & had a whole bunch of mold.
The second room we got the tv didn’t work at all.
Smelled very musty in both rooms & we had bad allergies the entire stay.
Family_with_children
6/10
Pleasant
23 Jun 2026
Vasiliy
The menu is great, but the room does not smell so good.
Family_with_children
2/10
Poor
22 Jun 2026
Eric
Horrible experience, wont go back
Self
10/10
Exceptional
21 Jun 2026
William
Excellence!
Superb!
Huge clean rooms!
Very kind and helpful staff!
Great breakfast especially the soft hot cinnamon rolls! Delicious!
Gym and pool excellent!
Family
10/10
Exceptional
07 Jun 2026
Jennifer
Very clean hotel. And very quiet at night. There were kids next door and when I walked down the hall I could hear them but in my room I didn’t hear a peep. Only thing was on checkout the girls at the desk seemed annoyed too check me out. They didn’t have any customer etiquette. They just looked at me like what do you want!? But other than that my stay was very pleasant!
Self
10/10
Exceptional
01 Jun 2026
mary lee
Breakfast was great & staff was particularly helpful with multiple unique requests( like storing flowers for multi days of dance performances)
Partner
8/10
Excellent
27 May 2026
Julia
I liked how clean the rooms were, nice staff as well
8/10
Excellent
25 May 2026
Shannon
First the Good: The hotel feels new, the rooms are VERY spacious, the beds are super comfortable, the rooms are built so you do not hear people in the other room or in the hallway, and the hotel felt very safe.

The Not-so-Good: The room we were in was not vacuumed and the floors in the suite and in the shower were dirty. In the gym, almost all of the cardio equipment was broken except one treadmill and the rower (kuddos that they had a rower!). The staff were not excited to help in fixing the equipment either. The breakfast was fairly good; but for those that are GF, there were not many options. Lastly, the entire floor we were staying on smelled like weed.

Overall: It is a good/safe hotel and very spacious. At this price point, you have many options in this location, so search out the right one based on the most recent reviews.
Friends_and_family Family
10/10
Exceptional
19 May 2026
Federico
Yes
10/10
Exceptional
18 May 2026
Erica
Nice
10/10
Exceptional
17 May 2026
Emmit
It was nice
Self
10/10
Exceptional
16 May 2026
Tiffany
Everything was super nice fresh and clean just really high snack prices. I advise you to DoorDash your own or pick up your own before you get to the room.
Friends_and_family Friends
10/10
Exceptional
15 May 2026
Jayla
N/A
Partner
10/10
Exceptional
06 May 2026
Paulo
Location is great. The staff was awesome. The breakfast was very good.
Partner
10/10
Exceptional
29 Apr 2026
Melina
Thanks for everything.
Self
10/10
Exceptional
25 Mar 2026
Jane
Room was large and clean and newer. Staff was helpful and breakfast was delicious. Would definitely stay here again if in the area.
6/10
Pleasant
25 Mar 2026
ZHEN
when we pulled back the duvet, we found a clump of long hair in the bed.
10/10
Exceptional
21 Mar 2026
Carlos
Highly recommend
Family_with_children
10/10
Exceptional
16 Mar 2026
Mario
the room was spacious, mattress was comfortable and it nice and clean.
10/10
Exceptional
15 Mar 2026
Juan Arellano
The pool was never available, but everything else was great.
Self
10/10
Exceptional
08 Mar 2026
wayne
Good staff, good service, good rooms, good location, competitive pricing.
Friends_and_family Family
10/10
Exceptional
04 Mar 2026
Jacqueline
Very comfortable, clean and excellent customer service
Friends
4/10
Poor
02 Mar 2026
Myles
Paid for a double bed room and it was not clean when I checked in. Front desk could not give me another double bed room but instead gave us a 1 king bed for a family of 5 and told me they couldn't discount it.
10/10
Exceptional
01 Mar 2026
Nathan
The room was spacious for my family and very clean!
Friends_and_family Family
8/10
Excellent
27 Feb 2026
Lisa
Loved the cleanliness and amenities.
Self
8/10
Excellent
24 Feb 2026
Federico
yes
Friends_and_family Family
4/10
Poor
23 Feb 2026
Clint
roaches, only 1 maid visit in 4 days, long waits at front desk.
8/10
Excellent
05 Jan 2026
Silvia
Room was great. Breakfast was not good.
Friends_and_family Family
6/10
Pleasant
24 Dec 2025
Cristina
Standard for the area.
Business Self
8/10
Excellent
09 Nov 2025
Margaret E
The room was very clean and the staff very helpful.
Leisure Family
8/10
Excellent
20 Oct 2025
Doug
I have 2 complaints. The first was the smell of the room. It smelled like an armpit. Figured it was just stuffy so we gave it time but it never got better. Very off putting. The second was the swimming pool was full of leaves. The receptionist was very helpful in helping us clean it out though. Nice guy. All in all I do NOT feel like I got my moneys worth. I normally like the Express but the price, the smell and the pool left me feeling a bit cheated.
Leisure Family_with_children
10/10
Exceptional
28 Sep 2025
Rafael
Was very clean , staff very nice , no complaints
Reviews match what we saw at our stay
Leisure Family
10/10
Exceptional
16 Sep 2025
Cynthia
Room is clean, staff is wonderful. The food needs assistance. They didn't have bottled water or snacks for purchase.
Leisure Family
10/10
Exceptional
08 Sep 2025
Ron
I really enjoyed my stay
Leisure Family
10/10
Exceptional
31 Aug 2025
Jose
Good
Friends_and_family Family
10/10
Exceptional
26 Aug 2025
Edith
The gentleman who helped us check in last night was very kind and thoughtful.
Business Partner
10/10
Exceptional
10 Aug 2025
Rosemary
Comfort,relaxing, clean and quiet
Leisure Family_with_children
8/10
Excellent
27 Jul 2025
Sharon

No Operating Elevator!

I booked a room w/double beds. At ck in, found out elevator out of order. My husband CAN NOT walk up the stairs. Felicity offered the king bed available on bottom floor. She said she was not able to refund the difference in bookings because room booked thru Hotels.com. Needed a room downstairs, so accepted king bed. I understand that elevator has been out over a Month!! A comment should have been posted on your booking site. I was very fortunate a room was available downstairs, even though the room I got was cheaper than the room I booked! Better communication is definitely needed between Holiday Inn and Hotels.com.
Partner
10/10
Exceptional
06 Jul 2025
josefina
EXCELLENT!!!! Staff is great view is great location superb definitely will be staying there again
10/10
Exceptional
05 Jul 2025
Tom
Great stay. Adam at front desk was very helpful with a email issue concerning a document we needed to send.Overall a good stay with clean facility.
Partner
10/10
Exceptional
04 Jul 2025
Necole
Very good place
Leisure Family_with_children
10/10
Exceptional
15 Jun 2025
Rosemary
Comfortable clean room. Friendly staff. Good brkfast!
8/10
Excellent
18 Apr 2025
Beth
Staff was friendly and room was clean. Noise from busy road in front of hotel.
Business_and_leisure Partner
10/10
Exceptional
16 Mar 2025
Cecilia
Loved the place! I would definitely book here again.
Leisure Family
10/10
Exceptional
12 Mar 2025
Linda
Everything was excellent!
Friends_and_family Family
4/10
Poor
09 Mar 2025
Elva
Clean area and lots space
Leisure Family
10/10
Exceptional
03 Mar 2025
Sopiko
Comfiest pillows ever!
Friends_and_family Friends
10/10
Exceptional
02 Mar 2025
Alejandra
Always stay when in town
Family_with_children
4/10
Poor
28 Feb 2025
Valerie
I’m very sure the Fairfield behind the holiday inn or even the Quinta inn was. Better. I did not like my check in, check out experience. For a holiday in the room was not as clean, there was a smell, and the bathroom had a leak. The breakfast was no good at all
Business Family_with_children
2/10
Poor
22 Jan 2025
Melissa
The room had roaches and the coffee maker- Keurig was broken . They did not offer breakfast or even fruit or cereal. The door had trim falling off, I felt unsafe even with the double bolt in place. No house keeping available, staff was rude and short when asking for extra towels. At checkout I requested a receipt and was turned down because I booked through Expedia. So disappointed, and
10/10
Exceptional
19 Jan 2025
Martha
Very nice
Business_and_leisure Partner
10/10
Exceptional
19 Jan 2025
Natalie
.
8/10
Excellent
11 Dec 2024
Sharon

Nice Stay

The room was great. It was very roomy and comfortable. The king size bed was exceptionally comfortable. Loved the K-cups too. The associate on duty for check in was very nice and friendly. The only negative complaint I have, there was no one at the desk when we left the next morning 7:30am. I was not able to get my receipt. Had to call the next day to take care of it.
Partner
10/10
Exceptional
03 Dec 2024
Rosa
Nice place
Business Family
10/10
Exceptional
03 Dec 2024
Rosa
It was nice, no bottled water offered in rooms though
10/10
Exceptional
17 Nov 2024
manuel
good service..
Leisure Family
10/10
Exceptional
21 Oct 2024
Raymond

Nice Stay

I have stayed at several hotels in the area but this was the best. I mentioned that to the person at the front desk. Additionally, I enjoyed the free “Take One” cookie at the front desk. They were delicious.
Friends_and_family Family
10/10
Exceptional
16 Oct 2024
Antulio
Everything grat. Excellent service and rooms
10/10
Exceptional
06 Oct 2024
Nemesis
Blah
8/10
Excellent
29 Sep 2024
Adrian
The pool wasn’t open during our stay and we didn’t have the option to extend our stay past the checkout time
Leisure Family
6/10
Pleasant
21 Sep 2024
Verified traveler
Bathroom counters were dusty, the carpet was not properly vacuumed.
Partner
10/10
Exceptional
08 Sep 2024
Jose
Very nice
Leisure Family
8/10
Excellent
17 Aug 2024
Rosemary

It was okay

The rooms are very spacious! Beds were comfortable. The tub had mold stains. Also under the faucet drain. The breakfast wasn't all that great. The coffee was extra super strong. I had to just throw it away.
Friends_and_family Family
10/10
Exceptional
15 Aug 2024
PATRICK

T P Getaway

This was our 5th time staying here, and it's always great
Partner
4/10
Poor
15 Aug 2024
Yasir
The pool is closed Always
10/10
Exceptional
30 Jul 2024
Zeeshan
nice
Leisure Family_with_children
6/10
Pleasant
26 Jul 2024
Marcus
The gym was the only nice part about the place. Had to be moved from my first room due to a mainenace issue with the plumbing after the first night. Both rooms I stayed in had black caulking around the tubs. And one of the floors was all sticky. Second night people were partying in the rooms and there were people running back and forth and yelling in the halls for 2 nights in a row who trashed the halls and elevators.. Beds were clean and the workers behind the desk were very friendly and I saw them be firm with the other obnoxious guests.
Business_and_leisure Self
4/10
Poor
21 Jul 2024
Jesus

Has gone down in cleanliness

Room wasn’t ready at checkin and we were ok with that but we were not ok when they came knocking 45 min before checkout trying to clean the room. The bathroom shower and sink were clogged. Found a bug in the shower. The floors were dirty and the stairwell looked like someone dumped a trash can going down the stairs from the 2nd floor. Left this morning and the wet towels left behind last night were around the pool. Not sure if staff is short or not but just looks messy. Also freezer was not working in our fridge but was brought to front desks attention to look at.
Friends_and_family Family
10/10
Exceptional
21 Jul 2024
Waldo Jose
Very good staff. Everything clean. Breakfast very good.
Business_and_leisure Family_with_children
4/10
Poor
20 Jul 2024
Kristine

Overnight Stay

I booked a $200 room with 2 queen beds and a pull out couch for my family of 4 adults. When we got to the hotel, we were told that we had booked a room with just a king sized bed. I pulled up my receipt from hotels.com and the front desk attendance shrugged his shoulders and said \"sorry, there are no other rooms within a 2 hour radius.\" So, we took the room. My daughters shared the small pull out couch. We had to put the mattress on the floor because it was too small for 2 18year olds to share without falling off. There were peanuts and candies all over the mattress. The worst part is the hotel claimed to not have any blankets or pillows for the pull out couch. Luckily, my girls had a couple of blankets in the car - and my husband and I gave them our top sheet. So, they slept on a bare mattress with no pillows. I don't understand what the hotel thought when they saw a reservation for 4 adults. I am willing to bet, they gave our room to somebody else in hopes we would not show up - or if we did show up it would be late and we would just accept our fate. I guess they were correct... we just accepted our fate for the night. Hotels.com offered us a $25 refund for the mixup. I can't say that made it any better.
Friends_and_family Family
4/10
Poor
19 Jul 2024
Verified traveler

Probably wouldn’t stay again

There was no one thing that made our stay unpleasant. It was a bunch of small things. Like the (big)hole in the wall in the shower that was covered with white duct tape. They almost had me because I didn’t notice that until the second day. No sheets on the pull out sofa etc. Then we decided to stay a third day. We had to move to a different room, which I understand, but in the new room there was mold in the shower, broken tiles on the walls in the bathroom, the tv remote was missing, and again no sheets on the pull out sofa. There were a lot of kids running around the halls and being loud. I understand that to a point as I believe there were some families that had been displaced from a recent hurricane. All and all it wasn’t the worst experience I have ever had (That was a La Quinta Inn), but it wasn’t the greatest either.
Friends_and_family Family
10/10
Exceptional
09 Jul 2024
Benjamin

Good Stay

Everything went well, no issues. The staff was helpful.
Friends_and_family Family
10/10
Exceptional
07 Jul 2024
Nilay
The only thing problem i had was i was there for 2 night. After 1st day we went out we came back and the room wasn't clean so i call the front desk and they say we don't clean room every day we do it every other day. I stay in soo many hotel and this is the first time i ever heard this.
Leisure Family
10/10
Exceptional
30 May 2024
Verified traveler
Very helpful staff.
Friends_and_family Family
4/10
Poor
26 May 2024
Rachael
Room smelled like pee and sheets were dirty.
Leisure Family
4/10
Poor
23 May 2024
Xenia
we received a room that was already used and the bed sheets were everywhere and there was left over food.
Leisure Family
10/10
Exceptional
29 Apr 2024
Cecilia
Everything was great!
Leisure Family
10/10
Exceptional
28 Apr 2024
Tomo
👍
Business_and_leisure Self
10/10
Exceptional
27 Apr 2024
Adan
Everyone was super friendly. The whole hotel was nice and clean. Would definitely stay here again.
Business Self
10/10
Exceptional
15 Apr 2024
Ivan
This Holiday Inn was a fantastic place to stay with my family. Staff is very hospitable and honest! Highly recommend if you’re in the Pasadena area.
Leisure Family_with_children
10/10
Exceptional
14 Apr 2024
Roberto
Clean room, welcoming environment. The lady that served in breakfast was really helpful and attentive.
Leisure Family_with_children
8/10
Excellent
14 Apr 2024
Ashley
Breakfast was not great. One washer/dryer is not ideal. Overall good stay for a great price.
Leisure Family_with_children
10/10
Exceptional
14 Apr 2024
Raghava
Rooms are bigger and better than any other place i have ever stayed
Leisure Family_with_children
10/10
Exceptional
08 Apr 2024
Salustia
Love
Leisure Family
10/10
Exceptional
01 Apr 2024
Jason
If you need to stay somewhere with convenient access to the Pasadena area and close to chain retail and restaurants, this a good clean hotel. I also appreciate the free charging stations for EVs.
Business Self
10/10
Exceptional
01 Apr 2024
juan
Nice and clean
Family
8/10
Excellent
10 Mar 2024
RICARDO
one of the receptionists serves in a bad way
Business_and_leisure Family
10/10
Exceptional
07 Mar 2024
Ben
I liked the cafeteria and common area quite a bit. Very comfortable.
Business Partner
8/10
Excellent
02 Mar 2024
Melissa
Receptionist very nice 👍 the only problem was the bed. Very lumpy, didn’t sleep. So won’t be staying tonight .
Leisure Self
10/10
Exceptional
01 Feb 2024
Jonathan
Nice and clean and staff and service very excellent
Leisure Family
6/10
Pleasant
29 Jan 2024
Elva
Didn’t like fan not working.
,the key for the room didn’t open so we ask for another one in the first floor. Very kind person who helped us thank you for your w!
Partner
10/10
Exceptional
21 Jan 2024
Juan
Close to the Beltway making it easy to reach our destinations quickly.
Business_and_leisure
10/10
Exceptional
07 Jan 2024
Jacqueline

Clean rooms and courteous staff!

We were greeted at arrival and the front desk staff was courteous. I checked in fairly fast and made my way to my room. Upon arriving the halls were clean and quiet. My room was tidy and I loved the handy lotion in the restroom. The beds were comfy and of course there was breakfast available in the morning. Overall a good stay for my birthday weekend.
Friends_and_family Family
10/10
Exceptional
27 Nov 2023
Animesh
This Holiday Inn Express is new and clean. The bed was comfortable and the bathroom was clean. The breakfast is as usual great, however Pancake and few other items were missing. The staff was courteous and treat you a valued customer. There was enough bedding and bathroom towels. Parking is free outside and convenient to enter the hotel. The area looked safe and the room were not too noisy. It has carpeted floor in the room which my kid liked. Overall we would love to stay this Holiday Inn location.
Leisure Family_with_children
10/10
Exceptional
22 Nov 2023
Alejandra
Excellent service..very convenient location..close to beltway8 and good shopping and dining options near by.
Leisure Family_with_children

Location & surroundings

Holiday Inn Express and Suites Houston E Pasadena
5450 Vista Road, Pasadena, United States

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Holiday Inn Express and Suites Houston E Pasadena

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