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Surestay By Best Western Deer Park

Pasadena - TX · United States

1401 Center StreetView location

8.6/10Excellent350 Reviews
Cleanliness8.6/108.6
Service9.0/109.0
Comfort8.4/108.4
Condition8.2/108.2
Amenities7.8/107.8
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  • Business hotels
  • Hotels with spa

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Surestay By Best Western Deer Park

Conveniently located off TX-225 in Deer Park, the Best Western Deer Park Inn & Suites offers easy access to local attractions like the San Jacinto Monument and Battleship Texas. Business travelers appreciate the proximity to major corporations like Shell and General Electric, as well as the nearby business park.

Enjoy a complimentary full breakfast featuring hot and cold options. Our hotel provides exterior entrances for added security and convenience, especially for guests with oversized vehicles or equipment. We also offer ADA-accessible rooms, spacious suites, and whirlpool rooms for a personalized stay.

Book your comfortable room at the Best Western Deer Park Inn & Suites and enjoy a competitive price and prime location!

Read more about this hotelShow less

A stay at SureStay Hotel by Best Western Deer Park places you in the heart of Deer Park, within a 10-minute drive of Pasadena Convention Center & Fairgrounds and San Jacinto Monument.

This hotel is 5.8 mi (9.3 km) from Battleship Texas and 9.5 mi (15.4 km) from Sylvan Beach Park. Make yourself at home in one of the 54 individually furnished guestrooms, featuring refrigerators and LCD televisions. Cable television is provided for your entertainment. Bathrooms have shower/tub combinations and hair dryers.

Conveniences include desks and coffee/tea makers, as well as phones with free local calls. Featured amenities include a business center, express check-out, and a 24-hour front desk. Planning an event in Deer Park?

This hotel has 1300 square feet (121 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.

Popular amenities

Swimming Pool
Free WiFi
Parking available
Dining services
Concierge
Laundry
Entertainment
Smoking areas
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until Anytime
Check-out until 11:00 AM

Hotel policies

No cribs (infant beds) available No elevators Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)

Important information

  • You need to know
    • The seasonal pool will be open from May to September.
    • Pool access available from 10:00 AM to 8:00 PM.
    • Up to 2 children 10 years old and younger stay free, per registered adult, when occupying the parent or guardian's room, using existing bedding.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • For details on Best Western's privacy policy, visit www.bestwestern.com/privacy.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Optional fees
    • Early check-in is available for a fee (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

San Jacinto Community College 4.6 km / 2.9 mi
Cinemark Hollywood Pasadena 5 km / 3.1 mi
Winters Bar 5.1 km / 3.2 mi
Pasadena Convention Center & Fairgrounds 5.8 km / 3.6 mi
San Jacinto Battleground State Historic Site 6.5 km / 4.1 mi
Tricity Beergarden 6.9 km / 4.3 mi
Rodeo Arena 7.6 km / 4.7 mi
Campbell Hall 7.6 km / 4.7 mi
IT'Z Family Food & Fun 8 km / 5 mi
San Jacinto Monument 8.7 km / 5.4 mi
Battleship Texas 9.3 km / 5.8 mi
Surgery Specialty Hospitals Of America Southeast Houston 9.8 km / 6.1 mi
St. Luke's Patients Medical Center 9.8 km / 6.1 mi
HCA Houston Healthcare Southeast 10.2 km / 6.3 mi
Bayshore Medical Center 10.2 km / 6.3 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 54
  • Number of floors (main building): 2
  • Suites: 18
  • hotel
  • American Express
  • MasterCard
  • Visa
  • Sofa bed
  • Small pets allowed (under 5 kg)Extra charge
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
Show 21 more facilities & services
  • Check-in hour
  • Check-out hour
  • Late Check-outExtra charge
  • Wi-fi
  • Laundry serviceExtra charge
  • Multilingual staffExtra charge
  • Hotel safeExtra charge
  • Lift access
  • GymExtra charge
  • Luggage room
  • Clothes dryer
  • Banquet hallExtra charge
  • Conference room
  • Meeting room
  • PhotocopierExtra charge
  • Business centreExtra charge
  • Outdoor freshwater pool: 1
  • Spa centre
  • Breakfast
  • Non-smoking establishment
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Room Accessible-Two Queen BedsRoom • Accessible-Two Queen Beds • 31 m²ROO.H6-2Q
    Room Accessible-Two Queen BedsPhoto unavailable9 photos

    Surestay By Best Western Deer Park

    Room Accessible-Two Queen Beds

    Room photos

    9 photos

    Room overview

    Non-smoking room
    Room size
    31 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Room type
    Room
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.H6-2Q

    Room amenities

    • Bathroom: 1
    • Hairdryer
    • Direct dial telephone
    • TV
    • Internet access
    • Microwave
    • Ironing set
    • Wheelchair-accessible
    • Wi-fi
    • Wake-up service
    • Alarm clock
    • Cable TV
    • Desk

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDS NON SMOKINGDOUBLE • TWO QUEEN BEDS NON SMOKINGDBL.2Q-NM

    Photos are not available for this room type.

    Surestay By Best Western Deer Park

    DOUBLE TWO QUEEN BEDS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING BED NON SMOKINGDOUBLE • KING BED NON SMOKINGDBL.KG-NM

    Photos are not available for this room type.

    Surestay By Best Western Deer Park

    DOUBLE KING BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible-Two Queen BedsDOUBLE • Accessible-Two Queen BedsDBL.H6-2Q

    Photos are not available for this room type.

    Surestay By Best Western Deer Park

    DOUBLE Accessible-Two Queen Beds

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room Accessible KING SIZE BEDRoom • Accessible KING SIZE BED • 31 m²ROO.H6-KG
    Room Accessible KING SIZE BEDPhoto unavailable11 photos

    Surestay By Best Western Deer Park

    Room Accessible KING SIZE BED

    Room photos

    11 photos

    Room overview

    Non-smoking room
    Room size
    31 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Room type
    Room
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.H6-KG

    Room amenities

    • Wi-fi
    • Cable TV
    • Desk
    • Alarm clock
    • Wake-up service
    • Wheelchair-accessible
    • Ironing set
    • Microwave
    • Internet access
    • TV
    • Direct dial telephone
    • Hairdryer
    • Bathroom: 1

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO QUEEN BEDSRoom • TWO QUEEN BEDS • 31 m²ROO.2Q-3
    Room TWO QUEEN BEDSPhoto unavailable8 photos

    Surestay By Best Western Deer Park

    Room TWO QUEEN BEDS

    Room photos

    8 photos

    Room overview

    Non-smoking room
    Room size
    31 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Room type
    Room
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2Q-3

    Room amenities

    • Bathroom: 1
    • Hairdryer
    • Direct dial telephone
    • TV
    • Internet access
    • Microwave
    • Ironing set
    • Wi-fi
    • Wake-up service
    • Alarm clock
    • Desk
    • Cable TV

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q

    Photos are not available for this room type.

    Surestay By Best Western Deer Park

    DOUBLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room KING SIZE BEDRoom • KING SIZE BED • 31 m²ROO.KG-2
    Room KING SIZE BEDPhoto unavailable14 photos

    Surestay By Best Western Deer Park

    Room KING SIZE BED

    Room photos

    14 photos

    Room overview

    Non-smoking room
    Room size
    31 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Room type
    Room
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.KG-2

    Room amenities

    • Bathroom: 1
    • Hairdryer
    • Direct dial telephone
    • TV
    • Internet access
    • Microwave
    • Ironing set
    • Wi-fi
    • Wake-up service
    • Alarm clock
    • Desk
    • Cable TV

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE WITH KITCHENETTEQUADRUPLE • WITH KITCHENETTEQUA.KT

    Photos are not available for this room type.

    Surestay By Best Western Deer Park

    QUADRUPLE WITH KITCHENETTE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    WITH KITCHENETTE

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.KT

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE NON SMOKINGSUITE • NON SMOKINGSUI.NM-4

    Photos are not available for this room type.

    Surestay By Best Western Deer Park

    SUITE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.NM-4

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Surestay By Best Western Deer Park

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 BedroomDBL.KG-1

    Photos are not available for this room type.

    Surestay By Best Western Deer Park

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-1

    Room amenities

    • Bathroom: 1
    • Hairdryer
    • Direct dial telephone
    • TV
    • Internet access
    • Microwave
    • Ironing set
    • Wi-fi
    • Wake-up service
    • Alarm clock
    • Desk
    • Cable TV

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG-2

    Photos are not available for this room type.

    Surestay By Best Western Deer Park

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE Accessible-Queen Size BedQUADRUPLE • Accessible-Queen Size BedQUA.H6-QN

    Photos are not available for this room type.

    Surestay By Best Western Deer Park

    QUADRUPLE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BEDDBL.H6-KG

    Photos are not available for this room type.

    Surestay By Best Western Deer Park

    DOUBLE Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDS • 1 BedroomDBL.2Q-1

    Photos are not available for this room type.

    Surestay By Best Western Deer Park

    DOUBLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-1

    Room amenities

    • TV
    • Cable TV
    • Desk
    • Alarm clock
    • Wake-up service
    • Wi-fi
    • Ironing set
    • Microwave
    • Internet access
    • Direct dial telephone
    • Hairdryer
    • Bathroom: 1

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BED • 45 m²SUI.KG-1
    SUITE KING SIZE BEDPhoto unavailable13 photos

    Surestay By Best Western Deer Park

    SUITE KING SIZE BED

    Room photos

    13 photos

    Room overview

    Non-smoking room
    Room size
    45 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width, Sofa bed
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-1

    Room amenities

    • Cable TV
    • Bathroom: 1
    • Hairdryer
    • Direct dial telephone
    • TV
    • Internet access
    • Microwave
    • Ironing set
    • Wi-fi
    • Wake-up service
    • Alarm clock
    • Desk

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Surestay By Best Western Deer Park

8.6
Excellent
350 Reviews
Cleanliness
8.6 /10
Service
9.0 /10
Comfort
8.4 /10
Condition
8.2 /10
Amenities
7.8 /10
100 reviews shown
10/10
Exceptional
02 Aug 2026
Debra
Hotel was really nice, looks like it had recently been remodeled, Front desk clerk was super friendly.
6/10
Pleasant
25 Jul 2026
Zachary Lee
Well, it was pretty okay. Nothing overly special, but I got what I paid for; a bed, tv, and a shower with hot water. I would stay there again, but I probably won't.
10/10
Exceptional
25 Jul 2026
Tomika
Check in went well. The rooms were clean and the air conditioner worked great. The beds were comfortable. We had 4 rooms with 21 people. Not one complaint from anyone.
10/10
Exceptional
21 Jul 2026
jennifer
Very clean room and air conditioning worked great.Best bed i’ve ever slept on. Very comfortable. Breakfast was ok. Could use more options.No eggs, meat or banana
s. Pool was nice. We enjoyed swimming. Shampoo and conditioner bottles were tiny. Not enough for 2 people. Overall it was a great stay. Slept great. We would definitely stay again.
Partner
10/10
Exceptional
21 Jul 2026
David
Breakfast choices were lacking but everything else was fine
Friends_and_family Family
8/10
Excellent
29 Jun 2026
Leonel
Everything was great good bed, but the pillows hv to go .. lumpy ,Sm and old ……
Very clean awesome but the pillow horrible…
6/10
Pleasant
24 Jun 2026
Lori
Room was already cool, but had a weird smell. Some stuff had been updated but not all. Booked it for the pool and got tub, both were closed. Hot tub didn't work.
Self
8/10
Excellent
22 Jun 2026
Glen
Breakfast was disappointing.
Friends_and_family Friends
10/10
Exceptional
19 Jun 2026
Yolanda
I had a situation come up
and Carol at the front desk help me. She was very helpful.. I stayed there for 2 weeks the housekeeping staff did a great job.
Friends_and_family Family
6/10
Pleasant
19 Jun 2026
Juan
Put eggs for breakfast
Family_with_children
10/10
Exceptional
18 Jun 2026
Diego
Awesome place to stay quiet clean and great pricing
Self
10/10
Exceptional
18 Jun 2026
William
The staff was very helpful. The Suite was very spacious, clean and comfortable. The amenities were great.
Self
8/10
Excellent
06 Jun 2026
Leslie Richard
The room was rented for my husband. He said staff was very nice and the rome was clean. He said it would help if vending machines and ice machines were available. His wake up call was on time.. We knew this was not a luxury hotel but was very acceptable as he was in Houston for a family funeral and basically needed a place to sleep n shower.
Self
10/10
Exceptional
01 Jun 2026
douglas
Excellent stay
8/10
Excellent
24 May 2026
Saurabh
Clean. Breakfast was limited to just cereals and mini wafffles with regular reminder to the staff to refill. Staff was courteous but there was only one very old person managing everything. It’s cheap but expect the service accordingly.
Family_with_children
10/10
Exceptional
23 May 2026
Cindy
It was quiet and clean! Staff was great!
Self
6/10
Pleasant
21 May 2026
Adam
Overall the hotel was clean and quiet for an overnight stay. The breakfast sucked!!!! Cereal, toast, bagel, waffles. Thats it. No protein! Didn't eat, coffee was ok at best. Older lady working the front was unfriendly and hard to hear, very soft spoken. Not bad for a 1 night stay in the area, it was ok. But 1 night would be about all.
Partner
10/10
Exceptional
04 May 2026
Lisa
Beds were comfy. Room was clean
Partner
8/10
Excellent
26 Apr 2026
Karina
Was good parking, nice and clean room, nice personal, good breakfast
Family
10/10
Exceptional
20 Apr 2026
Jamal
Great Room! Will be returning back!
Partner
10/10
Exceptional
18 Apr 2026
Angel
Very well maintained, little pricey for less amenities but I believe the consistency of cleanliness makes up for it
Self
10/10
Exceptional
17 Apr 2026
Ashley
Breakfast was typical continental breakfast but it was good and coffee as well. Room was nice and clean. Staff was friendly. I would be happy to stay there again.
Family
8/10
Excellent
13 Apr 2026
Angel
Breakfast needs protein on the menu like eggs or meat. Parking was excellent. Rooms were clean and staff was great
Friends_and_family Family
10/10
Exceptional
01 Apr 2026
Lisa
Convenient location. Bed was comfy. Room was clean.
Partner
10/10
Exceptional
18 Mar 2026
Daniel
Great
10/10
Exceptional
15 Mar 2026
Pritpal
A
Family_with_children
4/10
Poor
09 Mar 2026
Michelle
Hot tub was covered, unusable. TV in our room didn’t work. We were switched to different rooms 3 times for various reasons. Breakfast was the cheapest options available. Won’t be back.
Partner
10/10
Exceptional
06 Mar 2026
Travis
Huge room
Partner
2/10
Poor
03 Mar 2026
LaKesha
I do not like motel style “hotels”. I will never stay nor book there again. Just being honest.
Friends_and_family Family
10/10
Exceptional
08 Feb 2026
JOHN
The room we had was larger than we needed, but we certainly did not feel cramped! It was spacious and spotless. Well worth the value.
Leisure Family
10/10
Exceptional
18 Jan 2026
Alice
It’s very clean and staff is very friendly ❤️
Partner
10/10
Exceptional
05 Jan 2026
Terry
Everything was great, was pleased with the staff,and the room was clean
6/10
Pleasant
29 Dec 2025
Ed
Room was ok !
Leisure Family
8/10
Excellent
26 Dec 2025
Yvonne
Very nice front desk and check in. Pleasant atmosphere in the lobby area. It is an older hotel with room doors to the outside. This can be a con and a pro. We like not having to cart our belongings down a hall and very convenient parking right outside your room so one can watch their vehicle. The rooms have been nicely maintained and clean. Not upscale but clean. Bed was comfy. I liked the size of the room with the extra sofa bed area. One does not feel so packed in. Bathtub for the shower but that's ok as long as you are not handicapped. Breakfast is minimal. The only hot food was pancakes. Overall, we would stay their again.
Partner
8/10
Excellent
25 Dec 2025
Dawn
Not a full breakfast. No bacon or eggs but the waffles were good.
Partner
10/10
Exceptional
10 Dec 2025
Randy
Very Friendly and professional staff. Room is very clean, and mattress extremely comfortable. Housekeeping does an exceptional job. Every day when i return to my room it has been thoroughly cleaned, bed made neatly and fresh bath towels placed where they belong.
Business Self
10/10
Exceptional
19 Nov 2025
Advento
Really clean
10/10
Exceptional
27 Oct 2025
Charlie
Simply a very clean and quiet place to stay. The staff is friendly and helpful. I stay here regularly and have had no issues! I would recommend it to anyone. It is a great value!
Business Self
10/10
Exceptional
13 Oct 2025
Luis
Yes
Business
10/10
Exceptional
30 Sep 2025
Charlie
Very clean room! Staff very friendly and helpful. Lots of parking. Lots of fast food in the same block and on the same side of the road! Enjoyed my stay!
Business Self
10/10
Exceptional
29 Sep 2025
lisa
Easy check in
Very nice and polite front desk
10/10
Exceptional
26 Sep 2025
Joyce
The room was clean, the staff was helpful and professional, the breakfast was good (waffles, yogurt, toast, cereals, milk, juice and a few other items).
Leisure Partner
6/10
Pleasant
20 Sep 2025
Donna
The room had a strange odor. The walls were thin.
Leisure Family
10/10
Exceptional
14 Sep 2025
Maria
Rooms were clean
Leisure Self
10/10
Exceptional
01 Sep 2025
Billy
Great customer service
Leisure Self
8/10
Excellent
21 Aug 2025
Freya
Live close by. A/C out at home. Property was convenient and pretty nice…EXCEPT FOR THE ROACH in one of the drawers. Not the large water bug roach prevalent in this area, but a small nasty one!!!
Leisure Partner
10/10
Exceptional
17 Aug 2025
Hal
This was and older property in good shape everything worked perfectly. Nice folks, I was in town to work, it was just what I needed.
6/10
Pleasant
07 Aug 2025
Iram
There were cockroaches when we entered the place.
Leisure Family_with_children
10/10
Exceptional
05 Aug 2025
JAKE
Perfect for 7 people.
Leisure Family
10/10
Exceptional
31 Jul 2025
DARRYLL
Very helpful front desk staff - great place to stay for the money.
Business_and_leisure Self
8/10
Excellent
29 Jul 2025
Tara
Overall good stay
Leisure
10/10
Exceptional
28 Jul 2025
DARRYLL
Good value for money. Staff was friendly and helpful.
Business_and_leisure Self
6/10
Pleasant
25 Jul 2025
Christopher
Okay
10/10
Exceptional
21 Jul 2025
Lukman
I like all. Nice peoples
Business Self
10/10
Exceptional
21 Jul 2025
DARRYLL
I will stay again.
Business_and_leisure Self
2/10
Poor
10 Jul 2025
Cassidy
There were like 7 stacks of mattresses that were filthy right in front of the pool and side entrance. The staff lived on the top floor an followed us around snooping. Breakfast was nothing but waffles an yogurt juice was not working no milk for cereal ( came down at 7 am 8 to try different times) staff was never around to ask for help but they can follow you around property but when you dial 0 they show up in 2 seconds to check the room to give you back a deposit that was never mentioned online to book...
Leisure Self
8/10
Excellent
07 Jul 2025
Dana
Room was clean and comfortable. Only real downside was the construction going on.
Leisure Self
6/10
Pleasant
05 Jul 2025
Jesus
Good Place to stay
Business_and_leisure Family_with_children
2/10
Poor
01 Jul 2025
Andrew
The property is going through a renovation
. A lot of noise called me so they could come into my room and do the renovation during my stay in my room
8/10
Excellent
27 Jun 2025
Robert
It's Okay 👍
Business Self
10/10
Exceptional
25 Jun 2025
Rebecca
Super friendly manager!
Attentive cleaning staff, room always cleaned and towels left daily and in a timely manner.
Leisure Family
6/10
Pleasant
22 Jun 2025
Martha

The real story for our stay.............

The room was very nice except, there was some type of small flies in the room. These were not mosquitos and we didn't have a door open other than walking in and out. The second night a cockroach was in the bathroom on the ceiling. We reported these issues to the front desk. Daily room cleaning was wonderful and done well. Towels are thin and small but I think this is standard for a motel like this.
Partner
2/10
Poor
11 Jun 2025
Mario
When I got there they put me in a room that was filthy. Bed not made taco bell everywhere. Very inconvenient. Also they never returned my $50 “deposit” which had I known that they did that i would have never went there to begin with. Definitely wouldn’t recommend this place to my worse enemy.
Leisure
10/10
Exceptional
01 Jun 2025
Gage
Very nice place.
Business
6/10
Pleasant
29 May 2025
Kameron
Was good other than not returning my deposit.
Partner
8/10
Excellent
27 May 2025
Shari
Clean
10/10
Exceptional
06 May 2025
Joe
Great place to stay if your in the area.
Leisure Partner
8/10
Excellent
23 Apr 2025
Carly
Convenient location
Leisure Self
10/10
Exceptional
20 Apr 2025
Yamilex
…
Leisure Family_with_children
6/10
Pleasant
20 Apr 2025
Leroy
Toilet didn’t work and I had no microwave in my room
Business Family_with_children
10/10
Exceptional
26 Mar 2025
Carly
Last minute booking and was perfect.
Leisure Self
10/10
Exceptional
26 Mar 2025
Emma
Amazing staff, clean rooms, wonderful location.
2/10
Poor
14 Mar 2025
Brittney
Charged me $94/day plus $20/day for my dog. As well as a $100 deposit. I left the room picked up and in order and they still charged me an additional $50 after I left...then my 2 year old dog died just a couple of days after leaving there from having ingested poison.
Leisure
2/10
Poor
09 Mar 2025
Verified traveler

Ruined Night - Wasted Money

My stay was booked days in advance for a smoking room. When I arrived, I was informed they did not have any nonsmoking rooms available, and I would have to stand outside. The weather was cold and windy so instead of staying the night with my husband who I only get 1 night a week with I went home. My night was ruined, and I will not get to spend time with my family for another 7 days. Also, there was a used washcloth in the restroom over the shower rod.
Partner
10/10
Exceptional
28 Feb 2025
Brittney
Stuff
Leisure Partner
10/10
Exceptional
26 Feb 2025
Brittney
Very quiet and I'm walking distance of several stores and restaurants
Leisure Partner
10/10
Exceptional
23 Feb 2025
kanda

Just Perfect

The desk clerk was so polite and friendly. Property was quiet after dark. Location was very practical for what I needed. Price was great compared to the hotel across the street. I will be back for sure
Self
4/10
Poor
16 Feb 2025
Vijay

Budget friends but not suitable for family

No door mats entire hotel and room
Room is tiny and congested
Beds and sofa very much soggy
Friends_and_family Family
8/10
Excellent
10 Jan 2025
Shirin
Huge room, nice staff
Leisure Partner
10/10
Exceptional
11 Dec 2024
Mary

thank you SureStay!!

The room was nice as they gave me a first floor room per my request. Also. I was scheduled to come on a Thursday night for a Friday morning meeting. However, got word that my meeting was postponed to Monday at the last minute. I missed the deadline for cancellation/changes. So called to ask them to move reservation to Sunday night. They were kind to allow me to do this.
Partner
10/10
Exceptional
08 Dec 2024
Joshua
It was ok
Business Family_with_children
4/10
Poor
24 Nov 2024
Stanley

Poor

It's like a motel. Free breakfast is a joke.
No shampoo or conditioner.. microwave is not working.
10/10
Exceptional
31 Oct 2024
Mikey
Best reception ever
Leisure Partner
4/10
Poor
26 Sep 2024
Cissy
Smell is really bad. No sun-block curtains, even no blackout curtains. No privacy.
4/10
Poor
23 Sep 2024
Jean
There were cigarette butts everywhere, alcohol.cabs abd bottles all around, people outside partying in frontbof doors with bbq grulles and being loud all bours or the evening and night. Lots of foot traffic.
Leisure Partner
4/10
Poor
19 Sep 2024
Benjamin
Outdated and kinda seedy
6/10
Pleasant
17 Sep 2024
Peggy
Toilet to low to ground.

Poor lighting.
Business_and_leisure Partner
10/10
Exceptional
15 Sep 2024
Laura B
Easy check in and out.
Leisure Family
10/10
Exceptional
26 Aug 2024
Verified traveler
10/10 hotel was clean staff was super nice I definitely felt welcome !
Friends_and_family Family
8/10
Excellent
03 Aug 2024
Sam
The evening staff was nice, there wasn't any info for the wifi anywhere n front desk didn't let us know when we checked in, breakfast was cut off at 9 which sucks for people that get in late at night. The guy working the desk in morning wasn't very friendly but the other girl that checked us out was very nice. The room was okay just took forever to cool down because they have the settings up so high when you get in the room
Business Partner
10/10
Exceptional
31 Jul 2024
Patricia
Check in staff amazing !!!!
10/10
Exceptional
24 Jul 2024
Patricia
Front desk staff in the morning is amazing !!!!
2/10
Poor
23 Jul 2024
Patricia

1⭐️

As soon as I walked into the room it was hot I called the front desk and was told it might take a little while to cool down. Later that evening we came back to the room and it was still hot. The front desk told us the only thing they can do is bring us a fan. Next day I speak to the front seat to let them know it was still warm in our room so if the could please change the room we were in. They sent someone in and we were told there was a cord in the way of something it should be fine. Still no new room the only way we stayed cool was because of the fan and a bucket of ice used behind the fan. The last day we were so busy we just dealt with it and left around five in the morning
Friends_and_family Family
10/10
Exceptional
11 Jul 2024
Nikki
Thank goodness my family and I were able to get a room for the days we were without power! Everyone was very nice & they had a good free hot breakfast!
Leisure Family
6/10
Pleasant
26 Jun 2024
Rishi
There were no attendees to assist with luggage especially for the second floor
Business Self
10/10
Exceptional
18 Jun 2024
James
Great stay
Friends_and_family Family
4/10
Poor
18 Jun 2024
Verified traveler

Not again

Floor was completely wet, no channels on TV for movies and when I called the front to inquire about movies they simply told me that they don’t do that, curtains didn’t close all the way.
Partner
4/10
Poor
15 Jun 2024
Angelina
The rooms were not clean, there was hair everywhere and the rooms smelled terrible. They need better pillows
Business_and_leisure Partner
6/10
Pleasant
15 Jun 2024
Alexandra
Room smelt like mildew.
Business
6/10
Pleasant
05 Jun 2024
Jessica

5/10

Service was great overall but the room quality was more on the bad side. Air conditioner filter was really dirty so having it on made us sick with a cough and runny nose. When you first walk into the room, it has a real old smell. The free breakfast that is provided is literally just waffles, bagels/bread, individually wrapped muffins, and cereal. There’s no hot foods provided like eggs or sausage. On a better note, has great wifi speed, a comfortable bed, and great service from the cleaning ladies/ men.
Friends_and_family Family

Location & surroundings

Surestay By Best Western Deer Park
1401 Center Street, Deer Park, United States

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Surestay By Best Western Deer Park

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