Hampton Inn Houston Deer Park Ship Area

8/10

Excellent

12 Mar 2026

Zane

As expected

10/10

Exceptional

10 Feb 2026

Amanda

Everything was great!

6/10

Pleasant

24 Oct 2025

Diane

The second night a small roach crawled out if the refrigerator, I guess there were some gaps in the seal. The room itself seemed clean. My bed was comfortable, but the other bed in the room was very hard and difficult to sleep on. The elevator made a loud creaking noise. The showers made noises too and difficult to adjust to the correct pressure and water temp.

Leisure Family

10/10

Exceptional

19 Oct 2025

Erik

Great hotel in very good condition. Clean, we also enjoyed the pool! Very comfortable beds

Friends_and_family Family

10/10

Exceptional

16 Oct 2025

Russell

Was very pleased with the stay and the facilities

Business

10/10

Exceptional

14 Oct 2025

Stacey

Looked clean, enjoyed the hot breakfast

Business

10/10

Exceptional

13 Oct 2025

John

We will be back. The pool was clean and beautiful, room was spacious and clean, breakfast was good, cleaning service came and made our bed/brought new towels each day. Nothing bad to say about our 4 day stay at all.

Partner

10/10

Exceptional

01 Oct 2025

monica

The only issue was you had to ask for housekeeping if you were staying more than one night. Was not made aware of the situation

Leisure

6/10

Pleasant

07 Sep 2025

Amanda

This is an older hotel that has been or is getting remodeled. Shower pressure was ok but the room smelled like urine. Asked for some room spray front desk gave me febreeze but it didn’t help much. It was room 308 I reported it to the front desk. Bathroom was clean. Sheets were clean. Everything worked. But room smells awful.

Leisure Partner

10/10

Exceptional

27 Jul 2025

Kade

The kids enjoyed the pool it wasn’t crowded and the hot tub was really enjoyable. The smaller kids liked that the 2 and three foot area was large for them and it was nice being able to catch ufc prelims on cable. There is a Popeyes and McDonald’s right beside it so no need to door dash.

Leisure Family_with_children

8/10

Excellent

18 Jul 2025

D'Andrea

I only had 2 issues: the TV didn’t work in the first room they gave me but they changed me to a different room. The next room that I stayed in had an issue with the sink in that the sink stopper was in and for the life of me I couldn’t get it open. The water would eventually drain out since it wasn’t a great seal. For the 1 night I was there, it wasn’t worth changing room yet again.

Leisure Self

10/10

Exceptional

14 Jul 2025

Sarah

Everything about this hotel was great!!! Very clean, I mean they were constantly cleaning. The breakfast area was spotless, and the breakfast attendant was super sweet, and the breakfast itself wasn't half bad!

Also one of the cleanest hotel staircases I've ever seen.

The pool area was clean, and never overly crowded. All staff was friendly.

We came for a softball tournament and we were constantly in and out, and never had one issue.

Would definitely recommend.

Business_and_leisure Family_with_children

8/10

Excellent

03 Jul 2025

Stacy

Very clean and convenient to food establishments . Courteous staff, and a very clean property.

8/10

Excellent

29 Jun 2025

Isaac

Key trouble

Great stay everything was good except the room keys kept zapping on us had to go register 3 times

Business

10/10

Exceptional

28 Jun 2025

Sean

Good property with good break

10/10

Exceptional

12 Jun 2025

Nicholas

Easy, clean and helpful

Business

8/10

Excellent

07 May 2025

Maria Luisa

Offer the basic information.

The young lady at the front desk was polite but didn't offer any information. I had to ask several basic questions.
Where should i park? Where is closest entrance to my room? Where is the elevator? Where are the nearest restrooms? Where is the breakfast room? Where is the ice machine? Where is the pool?

Business

10/10

Exceptional

30 Apr 2025

Beverly

Remolded and very convenient to where I needed to go. Clean and comfortable beds.
Housekeeping did a wonderful job.

Leisure Pet

8/10

Excellent

30 Mar 2025

Chris

Good place to stay if you have a reason to be in Deer Park. Clean. Good breakfast.

8/10

Excellent

07 Mar 2025

Yolanda

The staff was nice and rooms were clean.

Leisure Partner

6/10

Pleasant

09 Jan 2025

Andre

Stayed here more than once, great hotel for an overnight stay or a couple of days. Its under construction right now making renovations so its kind of loud during the day time.

Self

2/10

Poor

24 Nov 2024

Jessica

We checked in a little early and there was no water, they had construction going on in the lobby and throughout the hotel made it really inconvenient! They ran out of waffle mix for breakfast, the coffee machine in the room did not work! I honestly feel like I should get a refund to top it off the desk lady said I needed to pay 25.00 in case for damages deposit!!! Seriously

Leisure Family

10/10

Exceptional

22 Nov 2024

Maria

Place was doing remolding.

Leisure Friends

4/10

Poor

22 Sep 2024

Ana

The room they gave me A/C wasn’t working had to switch to another room then the elevator was not working they had remodeling going on the pool was out of service. It would have been nice to know all this was going on before we booked.

Friends_and_family Family

10/10

Exceptional

21 Sep 2024

Welton

Fun time great service

2/10

Poor

16 Sep 2024

Michelle

Warning ⚠️ Do not stay here. It stunk like mildew. AC was not working well. Walls were stained. Construction outside. Doors stayed opened. Anyone off the streets could walk in. Unsafe for my family and I throughout the night. Checked out early bc they wouldn't allow my dogs even though website says pet friendly and would not reimburse me for the nights we didn't stay. Would not cooperate with us.

Friends_and_family Family

8/10

Excellent

04 Sep 2024

Arden

with no room service, extra coffee and condiments would have been appreciated

6/10

Pleasant

27 Aug 2024

maribel

It was very clean. Breakfast,average. Bathroom door didnt close.overall it served the purpose we needed

Leisure Family

10/10

Exceptional

07 Aug 2024

Stephany

Awesome sauce

It was a love room, had fun at the pool and the breakfast was amazing. The staff is friendly and never gave attitude.

Friends_and_family Family

6/10

Pleasant

28 Jul 2024

Oscar

Not the best

The room smell really bad stay two day and ask for them to clean my room and no body show up till when I was ready to check out

Friends_and_family Family

10/10

Exceptional

12 Jul 2024

Christine

The staff was so helpful and friendly! The room was neat and clean and we enjoyed our stay!

Leisure Family

10/10

Exceptional

21 Jun 2024

Nathan

House keeping came everyday, and the breakfast was really good! Conveniently located to my work office branch

Business Self

2/10

Poor

26 May 2024

Jennifer

Stayed here during a softball tournament and the elevator stopped working over night so at check out in the morning we had to lug bags, equipment and large coolers down the flight of stairs. The carpet/rug was folded in half by a the doors to the pool and I tripped on it.

Leisure Family_with_children

2/10

Poor

18 May 2024

Juan

No power and had to look for a different hotel

10/10

Exceptional

20 Apr 2024

Juan

The property is great place to stay. Very comfortable and super clean. I highly recommend

Leisure Partner

8/10

Excellent

25 Feb 2024

Barton

Better than expected

It was very clean. The pillows were tired.

Partner

10/10

Exceptional

11 Feb 2024

Hubert J.

Really nice.

Leisure Partner

10/10

Exceptional

25 Jan 2024

Roy

Nice stay

It was very nice. The front desk staff was amazing. Lori did an amazing job of making sure we had a great stay.

Friends_and_family Family

10/10

Exceptional

29 Dec 2023

Sherry

The night clerk was very friendly and very helpful.

Leisure Family

4/10

Poor

12 Dec 2023

Cynthia

Nice breakfast served, however rooms were not in very good shape couldn't get a couple outlets to hold a plug in. There was not much hot water, and the pressure was too low to lather in the shower

Leisure Family

6/10

Pleasant

12 Dec 2023

Isaiah

Great location, lobby area is clean and inviting. Rooms need attention. No water pressure, electrical outlets need upgrades, several loose in room,Elevator sounds like it may crash

Leisure Family

8/10

Excellent

26 Oct 2023

Augusta

One Night Stay

Nice comfortable Hotel for a one night stay. Friendly staff and a descent breakfast.

Partner

10/10

Exceptional

10 Oct 2023

Ramona

Hampton Inn is just a great place to stay. The atmosphere is welcoming and very clean. Most of all nobody beats their breakfast or their prices.

Leisure Family

10/10

Exceptional

04 Sep 2023

marshall

Nice staff

10/10

Exceptional

04 Sep 2023

Sandra

Everything in this Hotel was Amazing thank you

Business_and_leisure Partner

4/10

Poor

01 May 2023

Verified traveler

Disappointed

Although our stay was short, I was disappointed in our stay. Beds were not comfy (mostly pillows). There was loud noises from people outside all night, not sure if it was from other people staying or another area nearby. The main reason for booking this hotel was for the morning breakfast. We had an early start to a sporting event for my daughter and thought the breakfast would be convenient. Wrong! They had nothing. We got there at 8:30 and they had ran out of egg. Waited 15 minutes and we were told they were no longer serving egg, however, breakfast ended at 10am. There was also no milk for the cereal, no waffle batter. The only thing for breakfast were French toast strips and yogurt. There is literally a sign bragging about their breakfast next to the counter! The staff was too busy being on their phones to care. Next time, I'll go for the Holiday Inn around the corner.

Friends_and_family Family

10/10

Exceptional

11 Apr 2023

cynthia

It was easy to park and they did not charge to park you car.

Leisure Self

8/10

Excellent

22 Nov 2022

Catherine

Advertised hot tub but it was out of service.
TV didn’t work despite help from desk clerk had to change rooms after being completely unpacked.
Breakfast good but limited selection.

Partner

10/10

Exceptional

22 Nov 2022

Beth

Room was comfy & staff was friendly!

Leisure Self

10/10

Exceptional

17 Oct 2022

Jorge

Excellent Place to stay

Ashley was GREAT! She made the stay pleasant from the start of reservation. Thank you Ashley. She was polite and very professional. This hotel was Super clean and spotless! Great job to the Environment specialists!

Friends_and_family Family

8/10

Excellent

04 Oct 2022

Michael L

Very friendly and helpful staff.

Business Self

6/10

Pleasant

12 Aug 2022

Philip

Less than desirable

The rooms and common areas had a very strong smell of cleaning supplies. I’m not sure what they were trying to cover, but it gave my colleague and I headaches and sore throats. The breakfasts were terrible. I will definitely kill for an alternative next time I come to this area in December

Business

10/10

Exceptional

02 Aug 2022

Verified traveler

Just a Short Trip

Front desk staff were amazing! Very convenient location, close to everything.

Friends_and_family Family

6/10

Pleasant

01 Aug 2022

Dena

Visit gone bad

The hotel is overall is ok however the bed in 306 was extremely hard and our first night the fire alarm woke us at 230a.m. due to a False alarm. Had I not been in a non-refundable contract we would have checked out and went somewhere else as it was we endured another night in a hard bed. I wish they'd offer a free night stay to comp us for the disrupted sleep at another location and the hard bedding. Our son is working in the area. We'll be returning but not to that location.

Friends_and_family Family

8/10

Excellent

05 Jun 2022

Alva G

breakfast is weak compared to other Hampton inns. Some Hamptons have a Social hour in the afternoons with drinks and snacks but Houston didn't offer this option. Our toilet tank would not fill up after flushing but worked alright we discovered water was turned off to tank at the wall.

Business Partner

4/10

Poor

05 Jun 2022

Brenley

men

uhmmmm place is not pet friendly even tho they claimed to be? had to find a sitter for my puppy last minute. while i was waiting for my sister to come pick him up. the front desk worker was calling other hotels? to see if they were pet friendly??? which i didn’t ask of her because i told her i already paid for it and i’m going to just use the room.
check in was awful. being from another country or something idk threw her off. it was jus all around unpleasant. wouldn’t recommend. the hotel down the road is so much better. sure stay by best western way more worth it.

Partner

10/10

Exceptional

01 Jun 2022

Jeffrey

Very clean
Comfortable beds
Good breakfast

Leisure Family

10/10

Exceptional

12 May 2022

Jaime

Very clean, great staff, good breakfast.

Business Family

8/10

Excellent

25 Apr 2022

David

Check in was great, parking good, nice room was clean. It was quite for being full. Breakfast could step up a little, but area was very clean.

Leisure Partner

8/10

Excellent

16 Apr 2022

Thomas

Good stay. Consistently good staff and facilities.

Partner

4/10

Poor

03 Apr 2022

Deborah

They tried to charge my card more over the night. When I talked to the front desk she argued with me about the room I was in and showed her that the room I was in was wrote on the card holder. She then got an attitude with me.

Leisure Family

10/10

Exceptional

21 Mar 2022

Edgar

The hotel was clean, we enjoyed our stay at your unit.

Leisure Family

10/10

Exceptional

18 Mar 2022

Hugo C

Room

Amazing room

Business

6/10

Pleasant

19 Dec 2021

Rosemary

Elevators out. No mention to help with luggage or even to get a luggage cart. Put us (elderly couple) on the second floor where we had to haul up our own luggage. Hallways smell extremely musty. But room was very clean. Will not ho back to that hotel

Friends_and_family Family

10/10

Exceptional

06 Dec 2021

John

It was a good fit for my needs

Leisure Self

10/10

Exceptional

23 Nov 2021

Verified traveler

Good hotel, not great coffee.

Nice hotel. Nothing special but clean and comfortable for the most part. Breakfast was good. Coffee was Terrible, both in the room and in the lobby. Other than that, great.

Business

10/10

Exceptional

01 Nov 2021

Jake D

It was an overall nice stay!

Leisure Friends

8/10

Excellent

04 Oct 2021

Carolyn

Reunion trip

We came for a high school reunion. It was clean and very close to the school’s reunion places. Breakfast was fine

Friends_and_family Friends

6/10

Pleasant

08 Sep 2021

Autumn

I have a 3 and 5 year old and we had just came back from the beach, as soon as we walked in we got a call from the front desk about a noise complaint (at 6:30 pm) We wnt went to the pool and were back around 8. My husband went to rhe store and picked up pizza for the kids and I. By 9:00 we already had two more noise complints which one was from me dropping my floor on the phone, the other was me getting my youngins to lay down. The gentleman running the front counter suggested i bring my kids to the lobby to play around, which is ridiculous because how do you get two young children to go to bed after being let loose in a lobby, he also asked if we would downgrade our room and opt out for the sofa which one one of my children slept on without reimbursing us any money for going to a smaller room. He was very rude and threatened to call for help if i couldn't get my kids in control. I understand noise complaints but both of my kids were in bed by 9:30, so a complaint at six is absolutely ridiculous. The lady running the nightshift was very understanding but the gentleman working the day shift should have more training when working with customers.

Leisure Family

10/10

Exceptional

17 Aug 2021

Verified traveler

Service was excellent

Leisure Friends

10/10

Exceptional

27 Jul 2021

Verified traveler

Clean Rooms

Business Family

10/10

Exceptional

17 Jul 2021

hugo

great stay, very good the breakfast buffet. clean rooms. would stay there again

Friends_and_family Family

10/10

Exceptional

06 Jul 2021

Dorcas

Awesome

We have a good experience! The place is really nice.

2/10

Poor

26 Jun 2021

Krystle

Very unhappy

DO NOT EVER STAY HERE!!! GABRIEL RIOS WHO WORKS AT THE FRONT DESK IS VERY RUDE AND UNPROFESSIONAL. HAVING PROBLEMS CHECKING IN. ALSO HE TELLS YOU HE CANT CALL A MANAGER FOR YOU. HE SAID YOU CAN EMAIL A MANAGER BUT THEN SAYS THEY WONT CONTACT YOU BACK BECAUSE THE MANAGERS ARE OFF WORK. OH FORGOT TO TELL YOU HE LAUGHED WHEN WE TOLD HIM I WAS DIABETIC AND WHEN WE SAID WE HAD NO MONEY ON A CARD ONLY CASH AND THAT WE DROVE FROM OKLAHOMA. VERY VERY UNPROFESSIONAL. JUST KEPT SAYING HE COULDNT DO ANYTHING. AND WASNT CALLING THE MANAGER.

Partner

10/10

Exceptional

20 Jun 2021

Verified traveler

Hotel I will always in during trip to Deer Park

Leisure Self

2/10

Poor

13 Jun 2021

Verified traveler

The shower head had one spray and you can compare it to a spray bottle or a can of defective hair spray. In addition there was a bulge or bump under the tub flooring. It is a hazard standing in a shower with a bulge under foot.The bed was horrible, hard as a rock and uncomfortable. There was no top sheet just a bedspread. It was if the bed had been turn around and put upside down backward. Your construction is cheap. Basically you have a concrete floor with cover only no padding not even cheap padding. If you are going to cut corners next time just paint the bare concrete blue forget the cloth. You might want to check your elevator for mechancial slippage as it bangs and clinges like a old car and it slips several times going up and slid twice coming down.You staff never greeted us upon entry.Then you can not understand them with that face diaper, and you already have the ceiling to counter plastic border. Communication was not comprehendible. Having to ask please repeat yourself is frustrating
for both parties Why are your clerks dropping the last syllable and add the \"un\" sound to every word. My last name does not end with the letters \"un\" and not every sentence ends with the \"un\". Conrad and Nicky Hilton must be rolling over in their graves regarding what their Hotel chain has become. I will not stay at another Hampton Inn. Deer Park,Texas is a bust.

Leisure Partner

10/10

Exceptional

05 Jun 2021

Verified traveler

Breakfast staff were very nice and helpful. The only thing I was disappointed was that they ran out of sanitizer wipes at the front seat area and took them a while to refill.

Business_and_leisure Family_with_children

4/10

Poor

25 May 2021

Daryl

Shop and Stay elsewhere.

This property is need of updates, no USB charging ports in the rooms, toilet backs up, pillows need replacing no vending machines on the floors, and these or just a few, of what needs to be updated.I have stayed here for several years and have seen the property go down,and if you ask about anything its the same old COVID excuse...

Partner

10/10

Exceptional

24 May 2021

Lisa

The hotel was clean and comfortable and the people were nice and friendly.

Friends_and_family Family

10/10

Exceptional

20 May 2021

Verified traveler

Everything was great. Very clean and great staff!

Business_and_leisure Family

10/10

Exceptional

14 May 2021

Verified traveler

We were greeted with outstanding kindness and curtious compassion. Her name was Jen, she was very helpful and kind, her smile and compassion was contagious to my daughter's first stay there. Thank you Jen.

Leisure Family

10/10

Exceptional

27 Mar 2021

Verified traveler

Friendly staff always ready to help and answer any questions you may have!!

Business Self

10/10

Exceptional

08 Feb 2021

Verified traveler

They actually have a hot breakfast that they serve you and then the cold items you serve your self and hot and cold drinks.

Leisure Family

10/10

Exceptional

27 Dec 2020

Sherry

They were the only hotel in town that served a hot breakfast.

Leisure Partner

10/10

Exceptional

16 Nov 2020

gayla

Everything was great and very pleased

Partner

8/10

Excellent

25 Oct 2020

Verified traveler

Clean and Comfortable

Rooms nice and clean! Check in staff was not great nor check out! Waited at front desk to get receipt no one ever came! Ended up leaving without it!

Partner

8/10

Excellent

17 Oct 2020

Jesus

Great stay

Cleanliness is exceptional, good customer service. A good place to stay at.

Business

6/10

Pleasant

07 Oct 2020

Taylor

Good except the pool was closed.

Friends_and_family Family

10/10

Exceptional

26 Sep 2020

John

JENS the best

Jen at the counter was the best. We had been in 2 different hotels across TX. She handled our needs with the upmost care. Definitely one of the best and I travel A LOT.

Friends_and_family Family

2/10

Poor

07 Sep 2020

Diana

Front desk was very rude😡

Friends_and_family Family

10/10

Exceptional

17 Aug 2020

Zachary

Staff was very helpful and professional, frienndly!

Business

10/10

Exceptional

28 Jul 2020

Dana

Great location and close to everything

I stay in this hotel often when visiting family. Always pleasant and easy access to anything you need. Lobby is almost always very warm and the ice machines don’t always work but overall a clean comfortable quiet place to stay

Partner

8/10

Excellent

14 Jul 2020

Gretchen

The lack of a hot breakfast is disappointing. Even though housekeeping would not clean room during our stay, staff was very accommodating with towel and coffee supply.

Friends_and_family Family

10/10

Exceptional

12 Jul 2020

Jacobie

Very beautiful place

Friends_and_family Family

8/10

Excellent

07 Jul 2020

Robert

Good hotel

Was a nice facility with clean rooms

Partner

10/10

Exceptional

22 Jun 2020

Robert

Best

Amazing 😍

Partner

8/10

Excellent

22 Jun 2020

Verified traveler

I have stayed here several times. I am disappointed in the breakfast service being very limited.

Friends_and_family Family

10/10

Exceptional

20 Jun 2020

JB

The property was very peaceful. The receptionist was very polite.

Leisure Partner

8/10

Excellent

17 Jun 2020

Verified traveler

It was a great stay at the Hampton Inn Deer Park! Jenn, at the front desk, is AMAZING! So super sweet! The one thing I look for in a hotel, is a comfortable bed, and this hotel delivered! The only hiccup was the way Hotels.com did my reservation... other than that it was great!

Business

8/10

Excellent

10 Jun 2020

Dyanne

Was in a bit of a time crunch at check out and they gave me an extra two hours. Made our day a LOT less stressful.

Friends_and_family Family