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Towneplace Suites Houston Hobby Airport

Pasadena - TX · United States

9101 Gulf FreewayView location

8.6/10Excellent611 Reviews
Cleanliness9.0/109.0
Service9.0/109.0
Comfort9.0/109.0
Condition9.0/109.0
Amenities8.8/108.8
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Towneplace Suites Houston Hobby Airport

Enjoy recreational amenities such as an outdoor pool and a 24-hour fitness center. This hotel also offers complimentary wireless internet access, a picnic area, and barbecue grills. Guests can purchase snacks and essentials at the onsite grocery/convenience store.

Start your weekday mornings with a complimentary continental breakfast served from 6:30 AM to 9:00 AM. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Self-parking is available for a fee.

Each of the 112 air-conditioned rooms features a kitchenette equipped with a refrigerator, stovetop, and microwave. Smart televisions and desks are also provided for your convenience, as well as phones with free local calls. Nearby attractions include Almeda Mall (3. 1 mi), Gulfgate Shopping Center (5.

1 mi), and the Port of Houston (6. 7 mi).

Read more about this hotelShow less

When you stay at Towneplace Suites Houston Hobby Airport in Houston, you'll be near the airport, within a 15-minute drive of George R. Brown Convention Center and Toyota Center. This hotel is 9.9 mi (15.9 km) from Daikin Park and 10.5 mi (16.9 km) from MD Anderson Cancer Center.

Make yourself at home in one of the 112 air-conditioned rooms featuring kitchenettes with refrigerators and stovetops. 55-inch Smart televisions are provided, with cable programming available. Conveniences include desks and microwaves, as well as phones with free local calls.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.

Popular amenities

Swimming Pool
Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 11:00 AM
Minimum check-in age 21

Hotel policies

LGBTQIA+ friendly Professional property host/manager Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in Pets allowed Pet max weight (per pet) in kg is 18 Pet max weight (per pet) in lb is 40 Maximum number of pets per room 1 Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-out is available Cashless transactions are available
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • The seasonal pool will be open from May 29 to September 06.
    • Cashless payment methods are available for all transactions.
    • Contactless check-out is available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Cashless transactions are available
    • Long-term renters welcome
    • Safety features at this property include a fire extinguisher and a smoke detector
  • Minimal age
    21
  • Optional fees
    • Secured self parking fee: USD 8 per night
    • Pet fee: USD 150 per pet, per stay
    • Service animals are exempt from fees
    • Rollaway bed fee: USD 15 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Almeda Mall 7.7 km / 4.8 mi
Gulfgate Shopping Center 8.3 km / 5.2 mi
HCA Houston Healthcare Southeast 8.5 km / 5.3 mi
Port of Houston 10.8 km / 6.7 mi
Orange Show Center 10.9 km / 6.8 mi
Carl Lewis International Track and Field Complex 12.6 km / 7.8 mi
Fertitta Center 12.8 km / 7.9 mi
University of Houston 12.8 km / 7.9 mi
Memorial Hermann Southeast Hospital 13.8 km / 8.6 mi
TDECU Stadium 13.9 km / 8.6 mi
Texas Southern University 14 km / 8.7 mi
San Jacinto Community College 14.5 km / 9 mi
George R. Brown Convention Center 14.9 km / 9.2 mi
St. Joseph Medical Center 14.9 km / 9.3 mi
Toyota Center 14.9 km / 9.3 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 112
  • hotel
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Secure parking
  • Airport Shuttle
  • Laundry service
  • Hotel safe
Show 15 more facilities & services
  • Lift access
  • Newspapers
  • Clothes dryer
  • Grill/BBQ
  • Bar
  • Meeting room
  • Business centre
  • Indoor freshwater pool
  • Outdoor freshwater pool: 1
  • Breakfast
  • Continental breakfast
  • Picnic
  • Non-smoking establishment
  • Minimum check-in age: 21
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SUITE ACCESSIBLE SMOKINGSUITE • ACCESSIBLE SMOKINGSUI.H6-JK

    Photos are not available for this room type.

    Towneplace Suites Houston Hobby Airport

    SUITE ACCESSIBLE SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ACCESSIBLE SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-JK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO KING SIZE BEDSTUDIO • KING SIZE BEDSTU.KG-1

    Photos are not available for this room type.

    Towneplace Suites Houston Hobby Airport

    STUDIO KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ONE BEDSUITE • ONE BEDSUI.1B

    Photos are not available for this room type.

    Towneplace Suites Houston Hobby Airport

    SUITE ONE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.1B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO AccessibleSTUDIO • AccessibleSTU.H6

    Photos are not available for this room type.

    Towneplace Suites Houston Hobby Airport

    STUDIO Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING BED ONE BEDROOMSUITE • KING BED ONE BEDROOM • 1 Bedroom • 39 m²SUI.B1-KG
    SUITE KING BED ONE BEDROOMPhoto unavailable17 photos

    Towneplace Suites Houston Hobby Airport

    SUITE KING BED ONE BEDROOM

    Room photos

    17 photos

    Room overview

    Smoking room
    Room size
    39 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width, Sofa bed
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    KING BED ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1-KG

    Room amenities

    • Shower
    • Bathroom
    • Oven

    Facilities with extra charge

    • Cable TV
    • Microwave
    • Fridge
    • Kitchenette
    • TV
    • Direct dial telephone
    • Hairdryer
    • Desk
    • Ironing set
    • Tea and coffee making facilities
    • Housekeeping
    • Toiletries
    • Wi-fi
    • Individually adjustable air conditioning
    • Dishwasher

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO TWO QUEEN BEDSSTUDIO • TWO QUEEN BEDS • 1 Bedroom • 40 m²STU.2Q
    STUDIO TWO QUEEN BEDSPhoto unavailable27 photos

    Towneplace Suites Houston Hobby Airport

    STUDIO TWO QUEEN BEDS

    Room photos

    27 photos

    Room overview

    Smoking room
    Room size
    40 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.2Q

    Room amenities

    • Bathroom
    • Shower

    Facilities with extra charge

    • Housekeeping
    • Hairdryer
    • Direct dial telephone
    • TV
    • Kitchenette
    • Fridge
    • Microwave
    • Tea and coffee making facilities
    • Ironing set
    • Individually adjustable air conditioning
    • Wi-fi
    • Toiletries
    • Desk
    • Cable TV
    • Dishwasher

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO Accessible-Queen Size BedSTUDIO • Accessible-Queen Size BedSTU.H6-QN

    Photos are not available for this room type.

    Towneplace Suites Houston Hobby Airport

    STUDIO Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO KING SIZE BEDSTUDIO • KING SIZE BED • 1 Bedroom • 32 m²STU.KG
    STUDIO KING SIZE BEDPhoto unavailable28 photos

    Towneplace Suites Houston Hobby Airport

    STUDIO KING SIZE BED

    Room photos

    28 photos

    Room overview

    Non-smoking room
    Room size
    32 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width, Sofa bed
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.KG

    Room amenities

    • Bathroom
    • Shower

    Facilities with extra charge

    • Ironing set
    • Hairdryer
    • Direct dial telephone
    • TV
    • Housekeeping
    • Dishwasher
    • Cable TV
    • Desk
    • Kitchenette
    • Fridge
    • Individually adjustable air conditioning
    • Wi-fi
    • Toiletries
    • Microwave
    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO TWO QUEEN BEDSSTUDIO • TWO QUEEN BEDSSTU.2Q-1

    Photos are not available for this room type.

    Towneplace Suites Houston Hobby Airport

    STUDIO TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.2Q-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE Accessible KING SIZE BEDSUITE • Accessible KING SIZE BEDSUI.H6-KG

    Photos are not available for this room type.

    Towneplace Suites Houston Hobby Airport

    SUITE Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG

    Photos are not available for this room type.

    Towneplace Suites Houston Hobby Airport

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ONE BEDROOM AccessibleSUITE • ONE BEDROOM AccessibleSUI.B1-H6

    Photos are not available for this room type.

    Towneplace Suites Houston Hobby Airport

    SUITE ONE BEDROOM Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BEDROOM Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1-H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Towneplace Suites Houston Hobby Airport

8.6
Excellent
611 Reviews
Cleanliness
9.0 /10
Service
9.0 /10
Comfort
9.0 /10
Condition
9.0 /10
Amenities
8.8 /10
100 reviews shown
8/10
Excellent
17 Jul 2026
Tony
Breakfast was good. I did not like gnats/fruit flies buzzing around in my room.
Self
10/10
Exceptional
17 Jul 2026
Darnell
The staff at the hobby airport location is awesome & so helpful! Always a great experience when I stay
Self
8/10
Excellent
16 Jul 2026
Tammy
Everything was good except no HOT WATER
Self
10/10
Exceptional
15 Jul 2026
Salvador
Todo muy comfortable
6/10
Pleasant
15 Jul 2026
April
The staff was helpful and nice. The cleanliness of the room was not great. Carpets very stained and worn, bathroom old and not clean.
Partner
10/10
Exceptional
11 Jul 2026
Jonathan
Excellent
10/10
Exceptional
09 Jul 2026
Gerardo
Is good location and Kling
Friends_and_family Family
10/10
Exceptional
08 Jul 2026
Jennifer
Staff was fantastic. Clean rooms and quick to solve any issues.
Family_with_children
4/10
Poor
06 Jul 2026
Monica
Came here after having a hard few days bringing the kids to enjoy them self in the pool to be told they had no pool towels we would have to use the ones from our room but then we still will run into a problem when going up to shower only to continue to say they only had one dryer one washer after having so many check outs the day before the staff couldn’t catch up due to limited machines asked if I would be able to get a refund right away was told YES I CAN DEFINITELY DO THAT NOW, did not want to help accommodate us our first time and last time the house keeper ran to back and came out with towels for the pool our room still only have two towels when there was four of us no body wash to shower just very up setting being that was our main thing was the pool
Family_with_children
10/10
Exceptional
05 Jul 2026
Lauro
Stagg
Friends
10/10
Exceptional
02 Jul 2026
James
Breakfast could have been better but over all room n stay very very clean
Friends_and_family Family
6/10
Pleasant
24 Jun 2026
Olivia
I have mixed feelings about my time spent here. First and foremost, I wish the breakfast had fresh fruit - I was very surprised during my 4-night stay when there were no oranges, apples, bananas, or any fresh produce offered. The biscuits and egg dishes offered were delicious and I appreciated the changes in meals each breakfast. Second, I was very taken aback by the carpet in the hallway on my floor. The carpet was stained from the elevator all the way to/past my room and the carpet was heavily urine-scented and sticky. This did not change during my stay; in fact, it got worse. There were also some stains on the countertop in my kitchen area that were there when I arrived as well as crumbs on the stovetop area, and the conditioner in the bathroom fell off of the wall multiple times. Overall, there are some very big things that need to be fixed, but my stay was not terrible.
Self
10/10
Exceptional
21 Jun 2026
Nunuu
Great
10/10
Exceptional
18 Jun 2026
John
Great location and well maintained hotel. Clean and professional staff!! Have stayed here before and will stay again.
Self
10/10
Exceptional
04 Jun 2026
Barney
Had a good experience, when in town we stay here again.
8/10
Excellent
04 Jun 2026
Michelle
Stayed here for two nights. Had an issue with not having hot water in my room. The staff was very helpful and worked diligently to find me a room with hot water (took trying 3 different rooms as it seemed to be an issue on the second floor). Overall very good experience and will stay here again in the future.
Self
10/10
Exceptional
03 Jun 2026
Shanna
The breakfast was good, the pool was kind of small no more than 10 people allowed at one time
Friends_and_family Family
10/10
Exceptional
21 May 2026
Salvador
Todo muy comfortable y limpio
Partner
6/10
Pleasant
20 May 2026
Sonia
The carpet is very dirty
Family
10/10
Exceptional
03 May 2026
Tezra
Great front desk guys and comfortable clean room. Close to airport for early flight
Family
10/10
Exceptional
22 Apr 2026
Quanika
My stay here was very peaceful and comfortable I will definitely book again
Self
10/10
Exceptional
21 Apr 2026
Amanda
Overall, really great experience. Breakfast was decent and the hotel was very clean. I’d stay here again.
Partner
4/10
Poor
03 Apr 2026
Calvin
Pool doesn’t work. Was not communicated at any point in the numerous emails between hotels.com or the actual hotel. Was expensive for no reason.
Breakfast was bland. Room was clean, staff nice enough.
I booked room here explicitly for the outdoor pool. To not have it was stupid.
Partner
10/10
Exceptional
13 Mar 2026
Andrea
Great for 1 night stay before cruise
Friends_and_family Family
4/10
Poor
09 Mar 2026
Amanda
They need new pull out beds and sheets
Friends
4/10
Poor
19 Feb 2026
Luong
We normally stay at TownePlace Suites by Marriott everywhere we travel. We are always pleased with it, except for this time. The hotel was so dirty. We had a king suite room with a pull-out couch. However, we saw right away 2 active white creatures, and roaches running under the couch's pillows :-(.

We asked for a changing room immediately. We went to a new room. There were no roaches, but under the couch there still was candy and something else there. Plus, the room was smelling of mildew from the carpet, which caused all my family to get allergies kicking in immediately. And also, it was a minor fact that no hair dryer was provided, like other hotels. We do not want to get any more trouble about asking for a changing room again. So, we were suffering for 3 nights. This was a lesson and I learned that NOT all Marriott Hotels are the best and I should do more research before renting Marriott Hotels :-( So sad that I am a member of Bonvoy Marriott Hotels too.
Please consider hygiene and the environment for customers. Thank you.
Family
10/10
Exceptional
18 Feb 2026
Denise
Location and front desk staff
Friends_and_family Family
10/10
Exceptional
15 Feb 2026
Michelle
Staff was friendly, room was nice and clean and breakfast was good.
Business_and_leisure Family
10/10
Exceptional
13 Feb 2026
SAMUEL
Everything
4/10
Poor
26 Jan 2026
Woodie
Not very clean. No room service. TV reception terrible. Breakfast marginal. Giovanni was helpful and kind at the front desk.
Leisure Friends
10/10
Exceptional
10 Jan 2026
Takovia
The room was clean and staff was very nice and helpful. The breakfast was was good for my stay. I had a comfortable stay here.
Friends_and_family Family
10/10
Exceptional
03 Jan 2026
Jason
Great place to stay with kids
8/10
Excellent
21 Dec 2025
Gabriela
Staff was great.
10/10
Exceptional
09 Dec 2025
Gregory
Great service, Hotel staff has provided amazing customer service.
10/10
Exceptional
29 Nov 2025
Rebecca
Clean
Friends_and_family Family
8/10
Excellent
23 Nov 2025
Bernadette
The breakfast was good but I guess coming 45 minutes before it ends the amount of food available is limited
Friends_and_family Family
10/10
Exceptional
04 Nov 2025
Trena
I stay here often. I like that there is a refrigerator and stovetop. The rooms are consistently clean and the staff friendly. This was a quick one night stay and all went well.
Self
8/10
Excellent
31 Oct 2025
Amanda
Very close to airport, incredible friendly desk staff. The hotel was overall nice and clean but the carpets were very stained in the room and hallway.
Friends_and_family Family
10/10
Exceptional
26 Oct 2025
Xavier
Great stay
Leisure Family
4/10
Poor
25 Oct 2025
Javier
Nothing special about this hotel. Rooms were spacious but shower leaked, floors were loud so any walking around you heard it. Area is right off the highway so it’s very noisy.
Leisure Family_with_children
6/10
Pleasant
16 Oct 2025
Javier

Affordable

Affordable and very close to Hobby airport.
Loud highway noise all night.
My shower was backed up.

Otherwise comfortable and convenient. Don’t miss the entrance. It’s a heavy traffic location and hard to merge.
Friends_and_family Family
10/10
Exceptional
01 Oct 2025
Desiree
I travel and have been in customer service over 30 years. This hands down was one of the best staff I have ever had the pleasure of staying with. The room absolutely needed updating . You can tell there was. A lot of staining on the carpet and furniture. The down stairs, outside and other part of the facility I saw was beautiful. People constantly cleaning, smiling. Asking I needed anything. Great night stay.
Business_and_leisure Self
10/10
Exceptional
28 Sep 2025
Anthony
Great
10/10
Exceptional
07 Sep 2025
Latonia
Stay was excellent
2/10
Poor
29 Aug 2025
Cecelia Johnson
The hotel carpet needs to be replaced. It has multiple stains and smell all over the second floor. The elevator had dirt in the corner for four days which indicates it was never cleaned or mopped until the manager came on the fifth day. The room had a smell as soon as you opened the door. No waffle maker which is shown in the pictures on the site of the hotel. The staff is nice, welcoming and accommodating and for this, this the Only reason why I stayed !
Friends_and_family Family
2/10
Poor
29 Aug 2025
Eric
Don’t stay here a lot of breaking into your car. Night shift hotel staff are in on it. Stay here for 3 days and my truck windows were broken twice due to break ins. And no the hotel isn’t going to reimburse they don’t care they’re in on it.
8/10
Excellent
20 Aug 2025
Patricia
We had to wait an extremely long time for the room to be ready.
Leisure Family
2/10
Poor
18 Aug 2025
Verified traveler
The hotel had given us a room that
Partner
10/10
Exceptional
13 Aug 2025
Daniel
The staff was so amazing I loved everything about my stay very family oriented
Leisure Family_with_children
6/10
Pleasant
08 Aug 2025
Tarona
Clean up! The hall floors and walls were dirty. The room need some serious dusting and a bleached wipe down of every piece of square footage. The out door grounds were better than the inside
4/10
Poor
03 Aug 2025
Natasha
I really was looking forward to staying at Towneplace plaza however when I arrived after my long drive was informed no rooms available due to rain and had to spend an hour on the phone trying to get relocated. Where I was relocated to the drive was further and inconvenient
Business_and_leisure Family_with_children
2/10
Poor
26 Jul 2025
Robert
The room was not ready until after 5pm. When got to the room, we did not have enough towels for us 4 as requested. The tables in the kitchen and side tables were dirty. They had dirty dishes in the dishwasher. We had a few plates, only one bowl and no utensils. The cabinet in the bathroom fell off and cut my knee. I went down to complain, was told that they are short on towels and have no more utensils. When we went to shower at night they had no body wash in the container on the wall. I was told the manager would have to come bring it the next day. I had to ask several times the next day for towels, trash bags, new toilet paper. Since they only clean your room every other day, even though they did not even come on that day. They have no waffle maker. The eggs were not cooked all the way and no bacon, or ham any morning of the 3 days. When we left I could not even find a manager to complain to! No one was behind the desk! I seriously wanted a refund, but since no one was there I just had to leave my keys and drive home. I will never stay at this hotel again! Do not waste your money stay anywhere else!
10/10
Exceptional
11 Jul 2025
Darion
It was close to all the food places and airport
Leisure Friends
10/10
Exceptional
10 Jul 2025
Randy
really nice
Business Family_with_children
10/10
Exceptional
10 Jul 2025
Dina
N/a
2/10
Poor
24 Jun 2025
Verified traveler
When we arrived our room was 80 degrees upon entering
Friends_and_family Family
6/10
Pleasant
22 Jun 2025
Samantha
I was a little sad when I saw there was a parking charge.....no one said and we were not near anything that would make you think parking wasn't included with the room charges.
Friends_and_family Family
10/10
Exceptional
22 Jun 2025
Jose
Nice clean stay
Friends_and_family Family
8/10
Excellent
21 Jun 2025
Dorothy
I'll start with the obvious, it is located right next to the Freeway. The traffic noise was very loud, all night long. Something they can change...customer service. When we checked in the staff was friendly, but they only helped one person at a time, and it became a long wait. The room was clean.
Friends_and_family Family
10/10
Exceptional
17 Jun 2025
Claire
Safe place
Leisure Self
10/10
Exceptional
10 Jun 2025
Silvia
Overall was fine
Partner
10/10
Exceptional
04 Jun 2025
Kastine
Wonderful Stay, convienant to airport
Friends_and_family Friends
2/10
Poor
30 May 2025
Sheila
This place is filthy. No bedroom tv. LR tv did not work. Mold in corners, dirty carpet in halls with hugh spots looked like it had been flooded. Furniture had lots of spots very nasty, and the smell was moldy. I don't think the air was safe. Furniture was also tattered. Zippers on pillows were torn. This place is a mess. I knew it when I walked in the door . The classic signs were there of a poorly kept facility. Towels did appear to be clean. Tried to charge for parking but we came in from the airport by Uber. We would have left if it were not so late and we had our on car.
Leisure Family
10/10
Exceptional
28 May 2025
Dennis
Long term using this location. Family friendly and comfortable;convenient and Safe.
Business_and_leisure Family_with_children
6/10
Pleasant
27 May 2025
Lana
The room was very nice, but they never had anyone to clean the room in 4 days!
Self
2/10
Poor
26 May 2025
Terence

No towels

They didnt have any bath or face towel
Friends_and_family Family
4/10
Poor
18 May 2025
Jeremy
I booked for a king bed and received a double queen. The beds wasn’t available, even though it was available for booking on the app.
Business_and_leisure Self
10/10
Exceptional
13 May 2025
Milah
Close to everything
Leisure
10/10
Exceptional
10 May 2025
Arvis
Great customer service
Business_and_leisure Partner
6/10
Pleasant
09 May 2025
Naomi
Upon check-in, the staff was VERY friendly. I forgot her name,but she was sooo nice. However, the carpet in the common areas as well as inside our hotel room (room 420) was NASTY. Filthy. The breakfast- for 3 days they didn't have coffee. LIKE, IT'S COFFEE....how do you not have it? No fruit (bananas and oranges are so easy to get).
The oatmeal was decent, though.
Business Partner
10/10
Exceptional
03 May 2025
Nettie
Property close to dining,shopping,the atmosphere in the property.
Leisure
2/10
Poor
20 Apr 2025
Suman

The worst hotel. I don’t recommend

The stay was terrible. The service was awful. Any service you request, they don’t have people. They say they fix it, but never does. They make a list, they never act on it. The iron box tip was broken, they don’t care if it torn customer clothes. The vehicle sounds are very loud throughout night.
Friends_and_family Family
10/10
Exceptional
17 Apr 2025
Joseph
Provided complimentary lyft ride from hobby to property.
Leisure Family
10/10
Exceptional
15 Apr 2025
Marina
In a central location, free breakfast and good parking area at a cost.
Business Partner
8/10
Excellent
28 Mar 2025
Almeader
It was overall a nice and reasonable place to stay.
Leisure Partner
10/10
Exceptional
23 Mar 2025
Anthony
Check in and checkout was easy. Stay was nice, no problems at all.
Leisure Family
10/10
Exceptional
13 Mar 2025
Venia
Clean and staff was very nice
Leisure Self
8/10
Excellent
13 Mar 2025
Alejandro Rojas
Property was good except the carpet appeared dirty and the tub was clogged so water took a long time to drain when showering.
Leisure Family
10/10
Exceptional
10 Mar 2025
Stephanie
GOOD
10/10
Exceptional
07 Mar 2025
Youngrak
Clean and comfort !!!
Business Friends
10/10
Exceptional
06 Mar 2025
Doris
Breakfast was average hotel fare, beds were comfy and rooms well appointed.
Leisure
10/10
Exceptional
04 Mar 2025
Kenton
Wonderful staff! Breakfast options were a little light.
Business Family
10/10
Exceptional
26 Feb 2025
David W
Nice, clean rooms. Ms Maria, front desk agent, gave us a great dinner recommendation at Maria Ritas. The food & service was incredible. All in all I would definitely recommend the hotel!
Business_and_leisure Friends
10/10
Exceptional
25 Feb 2025
Idrissa
The staff were very helpful.
Leisure Family
10/10
Exceptional
24 Feb 2025
Michael
Great clean environment
Friends_and_family Family
2/10
Poor
16 Feb 2025
Jeremiah
Staff never had clean towels on time and even gave away the ones reserved for us, and even ran out of hotel keys. Room had dirty couch and appliances and also even had used paper towels with barbecue sauce and everything on it. Never will stay here again. Room even had multiple broken things and crooked shower.
Family
6/10
Pleasant
16 Feb 2025
Keyunte
The hotel itself was fine. When we first arrived it appeared to be clean and neat. The only downside to our stay was connecting to WiFi, we went to the front desk three times and they did try to help but it was just no luck. The microwave flipped a switch on our first night and never came back on the entire stay. Last and final downside was the fact that the carpet had a damp dog smell. It was so bad it woke me out of my sleep and I had to go to the store to get carpet freshener. It was horrible.
Leisure Partner
8/10
Excellent
14 Feb 2025
JORGE LUIS SANTIAGO
it was normal
Business Self
10/10
Exceptional
03 Feb 2025
John

Excellent Hotel near Hobby Airport

well maintained hotel with great front desk staff - breakfast nice and lobby was clean and welcoming...
Business
10/10
Exceptional
02 Feb 2025
Bernadette

Peaceful and clean

Check in was quick. The room was clean. Nice hot shower available. No view but was fine and safe with no panhandlers. Breakfast had a nice selection. Staff was pleasant
Friends_and_family Family
10/10
Exceptional
20 Jan 2025
Brooke

Great stay

Great stay before heading to the airport. Super clean, has all the amenities needed. It’s a little noisy bc it’s right off the interstate but it’s similar to having a sound machine outside your window haha
Friends_and_family Family
2/10
Poor
12 Jan 2025
Belal Hussein
Noting
4/10
Poor
11 Jan 2025
Jennifer
The staff at the front desk tend to not always be there, resulting in them missing calls from your room or not attending to you when you come to the desk. Had to keep calling or asking for room service when I should have been receiving it everyday. Towels and bed sheets had stains on them. Breakfast is terrible except for the cereal. And to put icing on the cake, my cousin, who was staying with me, got her car broken into at the parking lot. We called the police to file a report and it just so happened that the hotels camera wasn’t working so police could not see what might have taken place. The manager ignored us and we had to go to him to ask if there would be an update when the cameras were fixed, he said yes, so did another receptionist the next morning when I asked, it has been over a month at the time of this review and we have not gotten an update. Additionally, I did not receive a full refund of the additional amount they charge you upon checking in, which they’re supposed to refund if there are no incidents. I made no damages and there were no incidents asides for the car break in and us alerting the manager that his staff is not at the front desk and wouldn’t send room service after I asked, so from my understanding then I didn’t receive the refund because of one or two of these situations, which were none of my own fault.
Leisure Family
8/10
Excellent
11 Jan 2025
Duke
The room is nice and clean !
Leisure Partner
10/10
Exceptional
23 Dec 2024
Valarie

Comfort trip

Clean and great services
Business
8/10
Excellent
18 Dec 2024
Latracia
Nice property and very helpful staff.
Leisure Self
10/10
Exceptional
10 Dec 2024
John

Excellent Hotel - top notch staff!

First rate room - suite w kitchen and seating area w king bedroom. I’d like to single out Andrea who checked me in - very professional and efficient! Also - Jay Kamal checked me out and was able to allow a later checkout time because of a meeting I had on the morning. Both Andrea and Jay were friendly and efficient, knowledgeable on dining and other options close to the hotel. L
Business
10/10
Exceptional
10 Dec 2024
Nancy
Close to Houston botanical gardens
Leisure
10/10
Exceptional
09 Dec 2024
Rochelle
Amazing accommodations!! Stayed overnight before going on a cruise!
Friends_and_family Family
10/10
Exceptional
30 Nov 2024
Verified traveler
Amazing
Friends_and_family Family

Location & surroundings

Towneplace Suites Houston Hobby Airport
9101 Gulf Freeway, Houston, United States

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Towneplace Suites Houston Hobby Airport

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