Name: Courtyard Houston Hobby Airport
Address: 9190 Gulf Fwy, Houston, 77017, US

8/10

Excellent

25 Jul 2026

Luis

Room was clean. Pool needed to be cleaned out. Staff was friendly. Breakfast was minimal. Didn't use the bar. Hotel location is excellent. Minutes from airport, car rental and restaurants.

10/10

Exceptional

25 Jul 2026

Susan

Clean room, A/C worked well, and bed was comfy.

10/10

Exceptional

20 Jul 2026

Michael

Staff was outstanding. Room was clean, bed was comfortable and shuttle service at 3:30 am was outstanding.

Friends_and_family Family

8/10

Excellent

12 Jul 2026

Robin

Bed was comfy. Loved the room layout.

Partner

6/10

Pleasant

03 Jul 2026

Jason

Hotel is under construction pool was closed.

Self

10/10

Exceptional

25 Jun 2026

Kenneth

great stay

10/10

Exceptional

07 Jun 2026

Trevor

Perfect everything i stay there..

Self

4/10

Poor

04 May 2026

Kayla

The hotel was in poor condition. The rooms smelled like mildew. Could use a lot of updates. Definitely not advertised correctly when comparing to the actual condition of the hotel.

Friends_and_family Friends

10/10

Exceptional

22 Mar 2026

Wynne

Great staff and awesome shuttle service and staff!!!

Self

10/10

Exceptional

13 Mar 2026

Carolyn

There was no complimentary breakfast. The restaurant closed too early after breakfast. We did not have a car. But the shuttle took us to get donuts. Can't say enough good about the shuttle and the employees at the desk, as well as cleaning staff.

Partner

10/10

Exceptional

09 Mar 2026

Robin

Shuttle was efficient and easy to find.

Partner

2/10

Poor

08 Mar 2026

Elayne

You couldn’t take a shower in the room that we stayed in. A repair guy “fixed it” but then stopped working again and had to finish my hair in the sink.

Business

6/10

Pleasant

16 Feb 2026

William

Pictures were of a remodel hotel and it was not remodeled yet.

Partner

6/10

Pleasant

02 Feb 2026

Sheri

Hotel was fine, clean, comfortable with friendly employees.
My issue concerns the bistro. We should have been informed before stay that it would be closed for lunch and dinner. The website clearly states it was to be open. That was something that we were counting on for this stay and was rather a challenge to figure out meals.

Friends_and_family Family

6/10

Pleasant

31 Jan 2026

Linda

Staff was excellent, especially upon check in. Shuttle service was a huge plus.
Room smelled musty and moldy, carpet was dirty. There weren’t complete amenities in the bathroom as stated on site (no lotion). Breakfast was a little misleading. But overall for one night good choice, close to airport.

Leisure Friends

10/10

Exceptional

19 Jan 2026

Wynne

Very friendly staff and shuttle service!!

Self

8/10

Excellent

16 Jan 2026

Tatiana

Overall, I really liked the hotel.
Check-in was quick and very professional — the agent was polite, guest-oriented, and provided all the necessary information. The evening front desk associate was also very friendly and helpful with my requests. Breakfast staff were welcoming and attentive.

On the downside: the room was not cleaned throughout the day (if housekeeping is by request only, guests should be informed). I also requested a wake-up call at 3:00 AM, but unfortunately it did not happen, and I almost missed my flight. Additionally, a breakfast to go was promised and included in my stay, but it was not provided.

Despite these issues, the overall impression is positive. With better communication, the service could be excellent.

Business_and_leisure Self

10/10

Exceptional

05 Jan 2026

Suanne

Was was spotless, staff was great.

Self

10/10

Exceptional

31 Dec 2025

Kimberly

Couldn't get wifi in the room. Breakfast starts at 6:30 and we had to leave at 6:30. I think wanted a hotel that served breakfast and we couldn't even benefit from it. Wasted money.

10/10

Exceptional

14 Dec 2025

Latoya

I absolutely love staying at this hotel. I stay here at least 6 times a year. The staff is always really nice & accommodating & the hotel is always clean. I just stayed here this past weekend & was elated to see that we now have a microwave in our room!

8/10

Excellent

13 Dec 2025

Naomi Marie

Overall,we had a convenient and comfortable stay. The parking and breakfast choices though were only limited.

Business Family

10/10

Exceptional

10 Dec 2025

Sarai

Eveitonng clean

6/10

Pleasant

29 Nov 2025

Mary Anne

The bistro was not open.

Business_and_leisure Family

8/10

Excellent

14 Nov 2025

William

Staff was very friendly and willing to extend themselves to ensure a pleasant guest experience. Food and dining service were remarkably good. Shuttle service was timely and friendly. Only negative was a bit of a dank smell when we first entered our room, but seemed to moderate during the stay. Overall, very good value for the cost.

Leisure Partner

6/10

Pleasant

13 Nov 2025

Greg

It could be listed as Bonvoy. Or even just courtyard. There are many listings of courtyard by the Marriott. It’s confusing

Leisure Self

6/10

Pleasant

10 Nov 2025

Chris

Bbbbb

6/10

Pleasant

09 Nov 2025

Cristina

Rooms are old and outdated, the water in the tub took a long time to flush like it was clogged. You have for them to clean your room

Leisure Partner

10/10

Exceptional

01 Nov 2025

VAROOJ

Nice staff

4/10

Poor

29 Oct 2025

Loi

My room have a STENCH smell. The exit door by my room doesnt work with the key so i have to enter thru the front door. I ask the front desk and she said thats the emergency exit. She lie to cover the inconvenient. There was a homeless person sitting at the exit door for hours and I couldnt get to my car.

Business Family_with_children

10/10

Exceptional

27 Oct 2025

Juan

Everything ok

Business Self

2/10

Poor

24 Oct 2025

Deborah

The carpet was wet, and there was a mold smell in the entire room.

Business

10/10

Exceptional

21 Oct 2025

Angela

Our stay was short but pleasant. The hotel overall was very clean. Felt that mattress might need updating, but overall very clean. Would certainly recommend. Good location

Partner

10/10

Exceptional

18 Oct 2025

Dawn

.

10/10

Exceptional

18 Oct 2025

Jane

Staff was friendly and helpful.

8/10

Excellent

05 Oct 2025

Tonya

Carpet was dirty.

Leisure Family

10/10

Exceptional

04 Oct 2025

Marques

Fun

6/10

Pleasant

28 Sep 2025

Patricia

It's just an average hotel. Not offering complimentary breakfast was unfortunate, especially in light of the ridiculously high prices for breakfast there. We have stayed at much nicer places over the past year with similar prices. However, this place did not earn the right to charge the prices that they did! I doubt we will return.

Partner

10/10

Exceptional

24 Sep 2025

Amy

Location is off 45 and is very noisy but it doesn’t affect the noise in the room. Just outside. It is a good place to stay for business and good location close to the airport.

Business Self

4/10

Poor

21 Sep 2025

perla

The rooms really have a bad smell

Leisure Family

4/10

Poor

19 Sep 2025

Rajivkumar

Wait for a few months until renovation is complete

Very dated hotel. Its in the process of being renovated. I checked into the room. Did not find it upto the mark and left the hotel immediately. They were nice to issue the refund and I really appreciate the hotel manager for that.

2/10

Poor

17 Sep 2025

Nolan

They couldn’t get the wifi to work, moved me to another room, still barely worked. They pretty much ignored me when I told them, until I actually went to the front desk. The shower only had hot water so I couldn’t shower they never attempted to fix that situation either. Horrible employees and horrible hotel. Don’t stay here.

Business

10/10

Exceptional

16 Sep 2025

Henricka G

Everything was great from when I checked in until I left.

Leisure Self

8/10

Excellent

14 Sep 2025

Joy

Shuttle was available to provide transportation within 3 miles of facility for food or shopping. Staff were knowledgeable and friendly. Room was clean.

Leisure Friends

10/10

Exceptional

03 Sep 2025

Anansa

Everything great

Leisure Family

10/10

Exceptional

01 Sep 2025

patrice

Very convenient to rental car and airport

Leisure Self

10/10

Exceptional

31 Aug 2025

Vincent

Good location for restaurants and shopping

Business

10/10

Exceptional

26 Aug 2025

Alicia

Nice place to stay

Leisure Partner

10/10

Exceptional

23 Aug 2025

Kimberly

Elevators take forever but other than that staff very friendly

Leisure Family

2/10

Poor

19 Aug 2025

Michelle

No thank you I don't like to relive been stolen from

Self

8/10

Excellent

17 Aug 2025

William

Thought there might be a complimentary breakfast. Wife wiped a good size spot on floor of chips, a water, and a candy bar. Almost $16. Could not set the clock.

Leisure Partner

8/10

Excellent

17 Aug 2025

Latoya

Clean & Comfortable

I visit here frequently. The staff is accommodating. The hotel is always clean & comfortable.

Friends_and_family Friends

10/10

Exceptional

16 Aug 2025

Mircedez

Super convenient to the airport. Friendly staff and comfy beds. Only small complaint is the very obvious musty smell throughout the property.

Leisure Family

6/10

Pleasant

15 Aug 2025

Casey

The desk staff was so great- they were bright and kind, and helpful at explaining how to manage the parking and where our room was located. The gal behind the bistro was also wonderful. The staff were great.

That being said, the property is dingy, damp, and sort of creepy feeling. There was a random anchor left in the wall that I actually thought was a camera for a split second. There was a moldy, musty smell to the place and the tiles in the bathroom were broken and coming up when we walked on them. I’d read that there was free long term parking at this location, but when the front desk staff directed me to the third party website where I could purchase a spot for $56, I realized that the information I’d originally read was untrue. I would not have booked if I’d known. We ended up getting long term parking at a garage closer to the airport for half the price.

The property pictures online do not reflect the reality of the hotel- I would highly recommend that travelers choose another hotel in the area. (Thought not the immediate area- weird vibes.)

Leisure Partner

6/10

Pleasant

10 Aug 2025

Bethafe

Booked this hotel due to decent reviews but was very disappointed. The hotel is okay, strong cleaning smell trying to mask the musty smell, old and outdated room furniture, the shower temp is hard to control, it gets too hot and cold and due to that water pressure was low can't enjoy a nice shower. Beds are comfortable, there's a mini fridge, coffee maker but no microwave. The latina at the front desk was friendly and the house keepers. But the person checked me in need the training or has no costumer service whatsoever. You really don't even need training for that just be nice. When I checked in no one was at the desk and had to wait until someone that was sitting on the corner popped her head and just looked at me with no \"hello how can I help you?\" So I said I'm checking in. Didn't say a word or whatever. I'm a Marriott member and was not even acknowledged that. No other information given for the hotel. Just gave my room card that's it. Walking in the hotel you can smell a strong smell of weed. The area looks unsafe. I will not pay the amount I paid for this hotel. It's sad that it's a Marriott cause it's nothing like it.

Leisure Family_with_children

6/10

Pleasant

09 Aug 2025

Wendy

OK for one night

The carpet is old, the kind where you do not want to walk around barefoot! The hallways smell as soon as you exit the elevators. The shower was nice and free of mold and mildew! The bed was comfortable and the room was dark when the curtains are closed! It is not located in a very nice area. No free breakfast but there are several tea within walking distance.

Friends_and_family Family

10/10

Exceptional

04 Aug 2025

Blaze

Amazing place with amazing staff!

10/10

Exceptional

03 Aug 2025

Nijui

T.V. had some challenges but they fixed the problem fast

Business_and_leisure Self

8/10

Excellent

03 Aug 2025

SANDY

Not super comfortable but livable for 1 night. Tiles in bathroom by tub sounded & felt broken.

Leisure Partner

2/10

Poor

30 Jul 2025

Carol

Telephone in room did not work. Ice machine on floor broken. Needs to be updated.

Leisure Partner

10/10

Exceptional

16 Jul 2025

Zandra

The hotel staff was friendly and helpful
The room was clean and well maintained

Leisure Partner

10/10

Exceptional

16 Jul 2025

Jennie

Staff at the front desk was amazing. Personable & sweet!

Leisure Family

4/10

Poor

28 Jun 2025

Christy

The room accommodations were horrible. Worst hotel we have ever stayed in. We have 4 people staying, only 3 towels in room. Called over and over, couldn't get anyone. Finally someone answered and said no one was available to bring a towel up. Beds were worst we have ever slept on, spring in my back all night. Pillows-paper thin. Ice machine was broken. It was all around a very unpleasant stay. We have never had a Marriott experience like this.

Leisure Family

10/10

Exceptional

25 Jun 2025

Laura

Great family place, quite and friendly staff.

Leisure Family

10/10

Exceptional

19 Jun 2025

Ismael

Great

Friends_and_family Family

8/10

Excellent

18 Jun 2025

Robert

Nice building but there definitely needs to be a refresh. The tub was peeling with exposed rust

Business Self

10/10

Exceptional

17 Jun 2025

otto

Excellent and very close to the airport

2/10

Poor

14 Jun 2025

HINA

The staff that checked us in was not friendly at all and whenever we walked in and out, they never said hello or were welcoming. Even the person working the breakfast area was very, very unfriendly. Plus the yogurt was expired and the blueberries had mold on them. We will not be staying here again.

Leisure Family

10/10

Exceptional

10 Jun 2025

Humberto

Great staff and very friendly and clean

Leisure Partner

8/10

Excellent

10 Jun 2025

MARTHA

It’s a very convenient area , near the airport and relatives we have there. The pool area looks nice but there were no towels available. After 2 times walking over to the reception area , we finally got towels. We didn’t know we had to request housekeeping , when we did, we asked for it and we were told it was too late, however we did get fresh towels for the bathroom but no bed making. We did try calling the reception desk and housekeeping a couple of time but no one answered or the “voicemail “ was full and we couldn’t leave a message. The staff was friendly and the room was clean and appropriate when we arrived

Leisure Partner

6/10

Pleasant

05 Jun 2025

Brian

Rooms need to be updated, they smelled musty and mildewy, beds need to be a better quality

Leisure Friends

8/10

Excellent

29 May 2025

Susan

it was warm in room

Leisure Family

6/10

Pleasant

25 May 2025

balaji

Mediocre

It’s a mediocre stay and similar to a days inn
Was expecting it to be very comforting and neat , but it was OK
Very old hotel

Friends_and_family Family

10/10

Exceptional

21 May 2025

Rebecca

I have stayed here several times for work. It’s convenient. The wine prices are way too high. It’s a working man’s hotel and the wine is way too expensive there.

10/10

Exceptional

15 May 2025

CYNTHIA

Great service and wonderful staff

Business Self

8/10

Excellent

12 May 2025

Alfredo

Parking was not clear nor defined. Access to it was a bit odd. Area don’t seem too safe.

Leisure Partner

2/10

Poor

25 Apr 2025

John Isaacs,

I had to pay to get a room, after I had booked and paid your company Travelocity I am very disappointed in Travelocity,, I tried to call your company. I tried to get in touch online no resolve, I hope it check out tomorrow morning. I will get a refund,

10/10

Exceptional

24 Apr 2025

Rebecca

This is my go to place when I have to come work. There’s no reason to pay bigger bucks at the big Marriott next-door when I can get a very decent room for much less money. It has a shuttle that takes me to my work and then it picks me up from there to take me to the airport nearby.
Perfect except for the wine prices - those are a little high.

Business Self

4/10

Poor

23 Apr 2025

Lissa

Business owner

The beds were absolutely horrible. Very hard. The room smelled so bad. We constantly coughed all night. The carpet was damped and musty smell. I wouldnt recommend this hotel.

Business

10/10

Exceptional

20 Apr 2025

Duane

Nice staff, clean hotel, but none of the ice machines worked

Business

10/10

Exceptional

04 Apr 2025

jody

Nice hotel. Kinda sketchy neighborhood but its gated.

Partner

6/10

Pleasant

01 Apr 2025

Jill

It was ok

10/10

Exceptional

01 Apr 2025

Char-Li

The staff were very friendly and knowledgeable, they let us check in a few hours early after getting off a cruise! The pool was very clean and a nice temperature, and the airport shuttle was super convenient and easy to use!

Leisure Partner

4/10

Poor

31 Mar 2025

Tomas

Kind of expensive for the property, it was too old and look dirty. No daily cleaning service until the 3rd day if you ask for it.

Leisure Family

8/10

Excellent

30 Mar 2025

Leticia

The room was very well laid out very modern and updated. The walls though paper thin. Wasn’t too bad of a problem but we could hear the room next door or even ppl talking in the hall, the cleaning ppl talking. So if your a light sleeper take some ear plugs. The lobby didn’t have ACE not sure if they were broke but had fans on. Room ace worked great! Bed was comfortable, sofa was too, mini fridge, tv, desk everything we needed and good eateries close by we enjoyed tequila 45.

Leisure Friends

10/10

Exceptional

29 Mar 2025

ray

The property was very nice and the airport shuttle was quick and on time.

Leisure Self

4/10

Poor

28 Mar 2025

Juan

We had to call front desk 3-4 times to send someone to unclogged toilet

Leisure Family

8/10

Excellent

20 Mar 2025

Wynne

Good. Especially the shuttle drivers and the front desk staff.

Self

8/10

Excellent

16 Mar 2025

Verified traveler

1 night stay

Good customer service, the rooms were very clean. The fan in the bathroom was loud at times. Windows need to be updated; you can hear a lot of outside noise. Overall, I would stay here again if needed.

Friends_and_family Family

8/10

Excellent

15 Mar 2025

Janine

It was close to Hobby Airport, which is why I chose it.

Leisure Self

4/10

Poor

14 Mar 2025

Jeffrey

We expected a lot more from the Marriott Courtyard brand. The hotel was old and not well maintained. Our room had a foul odor and the A/C did not work. Staff was not very friendly at all. Definitely will not stay here again.

Leisure Family

6/10

Pleasant

09 Mar 2025

Dwayne

While I cannot say this was the worst Marriott that Ive stayed, I also cannot bring myself to say this was the best. The exterior of the building is in need of pressure washing so that the windows were not obstructed with mold, mildew, and algae. Made it challenging to determining what the weather was outside or time of day. The bathrooms need overhauling to include repairing the fixtures where they are not constantly dripping. This should save the company money in the long run. Lastly, a quarterly desensitization and cleaning of the carpets in and out of the rooms would help with the dead smell as well as improve the air quality.

Business Self

10/10

Exceptional

28 Feb 2025

William

Convenient and friendly staff.

Leisure Friends

4/10

Poor

26 Feb 2025

Eileen

We were told breakfast was available but we went and it was a Starbucks. I ordered for my daughter & I and they forgot her meal. I was told I could have coffee in my room or buy it. I went to my room and couldn’t open the door. Housekeeping tried and also couldn’t open it. I went to the front desk & maintenance was called. We sat for over a 1/2 hour before I went back to desk to check status. I was told that maintenance went up & door was open. No one bothered to tell me. Went to room to find our door wide open while all of our belongings, including my wallet were out in the open. Worst stay at a Marriott property ever

Leisure Family

10/10

Exceptional

22 Feb 2025

gene

friendly staff

Leisure Family

6/10

Pleasant

22 Feb 2025

Brian

The staff were friendly and property seemed to be pretty clean. The lobby was nice and was more modernized. However the rooms needed to be updated and they didn’t represent the Marriott brand well at all. The beds were comfortable and seemed pretty clean.

Leisure Family

10/10

Exceptional

10 Feb 2025

Amanda

N

Leisure Family_with_children

8/10

Excellent

09 Feb 2025

John

Good service