Garden Orchid Hotel

10/10

Exceptional

12 Mar 2026

MARIA

Place is getting old and need renovations if possible. Otherwise staff are wonderful.
Thank you

Family

10/10

Exceptional

04 Mar 2026

David

Yes i had enjoyable stay with my family

8/10

Excellent

06 Feb 2026

Nenita

Yes. Except for a few molds by the faucet. Towels are very very old. Swimming pool was murky green… needs a lot of TLC

10/10

Exceptional

18 Jan 2026

Nathaniel

Everything was fresh and delicious.

Leisure

8/10

Excellent

14 Dec 2025

Gonzalo

Clean room

Business_and_leisure Partner

8/10

Excellent

11 Dec 2025

Nichole anne

A lot of mosquitos in the bar area- they opened it for extra seating. Also, when the hotel was busy, they closed the kitchen. So no ordering of food was available. Unfortunately, my son was sick at that time and i was really inconvenient. It was for one and a half day. Although the staff actually allowed me to order chicken and rice cause i explained about my son being sick. The staff was wonderful!

Leisure Family

6/10

Pleasant

06 Dec 2025

Walter

The hotel is clean, good AC and service great. Negatives: pool full on weekends with brunch buffet for families general admission
Wifi unusable. It is an acceptable place but being the priciest in Zamboanga expected better.

Self

6/10

Pleasant

22 Nov 2025

Ma Lolita

Room is spacious but basic beddings and towels are old and smells .

Friends_and_family Family

8/10

Excellent

17 Nov 2025

David

Only a one-night stay this time but i have stayed here before.
Clean room, staff are helpful and courteous
I seem to remember more breakfast choices last time, particularly for foreigner but no complaints, it was still very good

Friends_and_family Family

8/10

Excellent

08 Nov 2025

Roger

No breakfast and the front wide open. I’m not sure if there’s a security at night

Leisure

8/10

Excellent

27 Oct 2025

Maria Rosa

Clean room, good air conditioning

Partner

6/10

Pleasant

05 Oct 2025

claribel

Room is clean, towels are tough & stiff , staff are nice, food is not good

Leisure Family

2/10

Poor

11 Jul 2025

Claire

Rooms are falling apart, 1 pillow provided for each guest, no hand towels for the bathroom, you literally have to slam the bathroom door several times to get it to close, shower handle looks like its about come off, The only hotel we ever stayed in with 99% of staff looking miserable, no smile , greeting or acknowledgement not even for hotel guests. Too many hidden charges, the only hotel with visiting hours. Definitiely not worth your money, the worst hotel our family have ever stayed in!

8/10

Excellent

01 Jun 2025

dwight

👍👍👍👍👍

Business

10/10

Exceptional

30 May 2025

voltaire Cole

Amazing

Leisure Self

10/10

Exceptional

02 Apr 2025

Maria Jesusa

I love the junior suite and the attention given by housekeeping. Although a bit of a walk and isolated, the clean and spacious room is the reward.

10/10

Exceptional

02 Mar 2025

Kimaon

All pool staff were on their cell phones and was not very helpful. They locked both pool access doors in the hotel and forced guests to go through the main lobby which is on the other side of the compound.

Leisure Family

4/10

Poor

02 Feb 2025

Sidney

The Garden Orchid has steadily declined in quality over the last five years without reducing prices. It is now barely a 1-star hotel at 4-star prices. I was in the old wing, and woke up at night to find my bed infested with ants and my body bitten all over. The toilet was sluggish at best and the pillows were like rocks. I have stayed there frequently in the past, but I will never stay there again.

Business Self

6/10

Pleasant

29 Jan 2025

Mordechai

I have mixed feelings about this property. While it has some positive aspects, there are several drawbacks that made my stay less enjoyable. The hotel feels quite dated, and accessibility is a challenge. To reach my room, I had to walk quite a bit and take stairs. Some of my team members stayed in another section of the hotel without an elevator, forcing them to climb multiple stairs.

The in-room amenities were also disappointing. The safe did not work, the internet connection was very weak, and the shower lacked proper water pressure, with lukewarm water and no handle for easy adjustment.

That being said, there are some redeeming qualities. The rooms are spacious and offer nice views. Contrary to some reviews I had read, I found that there were plenty of restaurants and convenience stores nearby. Most importantly, the hotel staff was genuinely attentive and cared about the guests.

Overall, while the hotel has potential, it seems like a large property that was not built with convenience and functionality in mind. With some upgrades and better infrastructure, it could be a much better experience.

Business Partner

10/10

Exceptional

24 Dec 2024

Aiman

Clean and good staff services

Business_and_leisure Family

8/10

Excellent

26 Oct 2024

Doctor

Pros: Hotel is the closest to the airport. Easy access to transportation for commute. Lots of nearby restaurants
Breakfast food is great!

Cons: Room needs some remodeling and AC is only working at the main lobby. The walk going to the room is humid. Room is outdated. Bath-tub is outdated and slippery. My 70-year mother slid and luckily did not have any injury.
AC is not cold. Internet is slow. Not worth the overpriced hotel rate for the room condition.

Business_and_leisure Family

10/10

Exceptional

07 Sep 2024

lorna

gorgeous

10/10

Exceptional

07 Sep 2024

lorna

awesome

6/10

Pleasant

07 Aug 2024

Agerico

Not saying much but this us the best in Zamboanga

This hotel is very close to the airport. There are not any restaurants nearby to walk to. There is not a convenient store or grocery store year by. But this is the beat Zamboanga has to offer.

Business

10/10

Exceptional

23 Jul 2024

Sidney

Sit long enough in the restaurant at the Garden Orchid and you can meet anyone in the political, business or military elite, particularly the main political players in the islands: Basilan, Sulu and Tawi Tawi. The rooms are large and comfortable, the wifi and hot water work well, and the staff is great. Service for anything is extremely slow -- absolutely glacial in the restaurant -- but that's minor compared to all the good points.

Business Self

8/10

Excellent

31 May 2024

Jaime

Safe near Police station.

Leisure Self

6/10

Pleasant

19 May 2024

Noel

facility is good but no internet in the area

4/10

Poor

24 Apr 2024

Don

A disaster from the start. The room smelled horribly musty and the toiet didn't flush. The safe indicated a low-battery which caused me not to use if for two days. The room was in a distant wing where no amenities were located.

The complimentary breakfast buffet was quite good with a nice selection of fruits and local/western options. The pool and central grounds were very nice and it was very, very easy to hail a tricycle to go anywhere in town.

Extremely convenient to the airport, but they should warn clients that the airport will be over-run by hawkers grabbing your luggage and pushing you to get into cars with no guidance from the airport on what might be scams or worse. Be aware the hotel is about a 3 minute drive from the airport so keep that in mind. And also, that the hawkers were very aggressive but I didn't find them dishonest in any way..

2/10

Poor

24 Mar 2024

Evangeline

This property tired and in need of an upgrade. Very pricey and not worth it.

I am not recommending this hotel.

Leisure Family

6/10

Pleasant

18 Dec 2023

Michael

The hotel is okay considering it's supposed to be the best in Zamboanga. With that said, the standard isn't too high ratings wise. The good: restaurant and staff were polite and excellent in making you feel at home. Room had a non flushing toilet, no towels, the overhead sink light wasn't working, the safe wasn't working, no toilet paper, etc. but I spoke to the front desk and it was taken care of. The security and door people were polite and friendly. The not good: I went to print my boarding passes (every hotel I've stayed at had a self service kiosk so you can take care of it) but the business staff insisted of doing it but failed repeatedly over 24 hours. Whenever we asked for the room to be cleaned (4 times in 8 days), we'd always be shorted of something. Towels, coffee, glasses, toilet paper, etc. Overall, mixed feelings on the stay.

Business_and_leisure Partner

4/10

Poor

04 Dec 2023

Santiago

I think this hotel has seen better days. We have stayed here for years when we visit Zamboanga but this visit was very disappointing . Buffet food was not kept hot which is unsafe . Staff was not attentive , bathtub drain was clogged and we saw roaches in the room. The towels were old and rough and looked liked rags . The place needs a makeover and leadership to regain its former reputation . We will be staying at a different hotel in the future.

Leisure Family

6/10

Pleasant

05 Nov 2023

Lance

Room had debris under furniture and an odd smell. Cockroach in elevator area. Connection from old hotel to new tower not at same level. Fruit choices at breakfast very few. Tables not cleared promptly. Windows dirty.

A/C in room worked well, room spacious, well located. Staff responsive.

Leisure Partner

8/10

Excellent

12 Oct 2023

SAGRADO

Close to everthing..near airport. Good breakfast buffet.
Cannot bring fruits inside room to snack o

8/10

Excellent

07 Sep 2023

Michael

I liked the size of the room: we had a suite, which was nice. The bathroom didn’t provide warm water for a shower, which was disappointing. The elevator to our room was a long walk from the lobby: not very conveniently set up. And while the hotel is big, it seems to be an older hotel that is in need of a refresh: the paneling is tired and dinged up. There’s no discount to compensate for the state of the hotel, either.

Leisure Friends

10/10

Exceptional

07 Aug 2023

Verified traveler

Staffs were friendly and very accommodating.

Business

10/10

Exceptional

07 Jul 2023

Brandin

Very nice luxury hotel close to the airport

Business_and_leisure Self

8/10

Excellent

25 Feb 2023

Rizal

Carpet needs lots of cleaning!

Leisure Partner

4/10

Poor

09 Mar 2020

David

Overall, I think the Garden Orchid Hotel is a great choice considering it's the better of the nearby hotels in Zamboanga City. It is located just off the airport property and located nearby the KCC Mall just minutes down the road.
What I was disappointed in was the staff not being attentive to maintaining and cleaning the rooms on a daily basis. I just got married in Zamboanga City, and on at least 3 ocassions...I had to contact the front desk to have someone come to clean my room. Even after my wife and I had been away from the hotel for most of the day; hoping to return to take a hot shower, cool down and relax a bit..... The housekkeping staff SUCKS..... They should have a supervisor following up and going behind their staff to make sure all things are done properly. Several times, we also had to contact the front desk to bring washcloths and towels.. I reported a proble to the front desk about replacing some light bulbs which were not working in the room. Of course, again, no one follows up to make sure staff is taking care of the problems. The breakfast buffet was good and the staff very attentive in that department.. I would recommend going to some other hotels, but not many choices in Zamboanga City..... Hope your stay and experience is better than what I had....

Leisure Self

10/10

Exceptional

03 Jan 2020

Verified traveler

Over-all it was great. However, the time I stayed, there wasn’t any wifi.

Leisure Self

8/10

Excellent

06 Oct 2019

Verified traveler

The property had clean rooms and had a good gym and swimming pool area. Breakfast buffet was also good with good variety of mainly Filipino and some continental food choices. Staff were friendly and helpful. Some regulations in the hotel did not make sense such as including non pungent odor fruits like lanzones,avocado in a rule that it can onl;y be eaten in the pool area and not in the restaurant or room. I understand that this applies to fruits with a strong odor that can be offensive to others such as durian and marang but including non smelly fruits in this ban category does not make sense. I also did not like some of the dishes in the lobby restaurant and found the prices quite expensive compared to the grill restaurant beside the hotel.

Friends_and_family Family

8/10

Excellent

18 Sep 2019

Verified traveler

Please supply complimentary water for guest

Business

4/10

Poor

10 Sep 2019

Verified traveler

NO internet available, breakfast buffet disappointing poor selection of cereals.

Leisure Partner

8/10

Excellent

30 Aug 2019

Don

Stayed on business . Staff really nice.water pressure was very low but usable.

Business Partner

10/10

Exceptional

13 Aug 2019

Jim

Nice and clean.. however you can hear other rooms noise.

Leisure Self

10/10

Exceptional

14 Jul 2019

Cherry

Family visit

Service was good , almost all request was granted, room condition is good for a 3.5 star hotel. Staff and employees are courteous. W free airport transfer w/c is very convenient. 1 minute away from airport, near KCC mall

Family

2/10

Poor

29 Jun 2019

GINA

I was surprised to find out that the room we got did not include hair conditioner, shower cap, toothbrushes and toothpaste. The drinking water in the room was in a pitcher not in sealed bottles so that the potabilty of the water was questionnable. The shampoo was in sachets which one would buy in sari sari stores when the hotel website says it is a luxurious hotel. It was hard to tear the sachet to squueze the shampoo out with your fingers. Hotel probably expected to use their upper and lower teeth to tear the sachet! I had to go down to the front desk for a pair of scissors by foot (no elevators), The people in the front desk did not have the initiative to help when I called them.
They told me that if I chose to stay in the newer building of the hotel the bathrooms would have complete toiletries. How would I know that? I booked online and lack of toiletries was not mentioned in their website.
I had a very terrible experience in this hotel. The front desk people are amateurs. This hotel is overrated and overpriced.

Business Partner

10/10

Exceptional

17 Jun 2019

Verified traveler

Friendly Airport pickup and checkin. Modern and very clean room. Nice breakfast and easy check out.

Leisure Partner

10/10

Exceptional

25 May 2019

Verified traveler

This property was very friendly, clean, comfortable. I enjoyed the breakfast.
The pool was a bit murky, so I didn't swim. I used the exercise room; it was pleasant.
Upstairs, the hall has a very dilapidated carpet. I think that they are renovating it bit by bit, because my room and the hall to my room was very up to date and sparkling good condition. The hotel is really close to the airport (I mean you can walk). I highly recommend this hotel.

Friends_and_family Family

6/10

Pleasant

19 Apr 2019

monette

the staff we met went out of their way to accommodate us.

our hotel room smells bad especially at night.

Friends_and_family Family_with_children

2/10

Poor

09 Apr 2019

JANICE

Their gym is the worse , no drinking water, no towels, no WiFi. And the gym close on Sunday. Epic failure 😯 I’m not coming back.