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Grand Astoria Hotel
Zamboanga del Sur · Philippines
Mayor Jaldon StView location
7.2/10Very good165 Reviews
Cleanliness7.0/10 7.0
Service7.6/10 7.6
Comfort7.2/10 7.2
Condition6.8/10 6.8
Neighborhood7.6/10 7.6
Amenities6.4/10 6.4
See all ratings- Business hotels
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Grand Astoria Hotel
With a stay at Grand Astoria Hotel in Zamboanga, you'll be a 5-minute drive from Zamboanga City Hall and 5 minutes from KCC Mall De Zamboanga. This hotel is 0. 7 mi (1. 1 km) from Metropolitan Cathedral of Immaculate Conception and 1. 5 mi (2.
4 km) from Fort Pilar. Make use of convenient amenities such as complimentary wireless Internet access, concierge services, and wedding services. Getting to nearby attractions is a breeze with the area shuttle (surcharge) that operates within 10 km.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.
Satisfy your appetite for lunch or dinner at Lotus Restaurant, a restaurant which specializes in local and international cuisine, or stay in and take advantage of the 24-hour room service. Full breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.
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Make yourself at home in one of the 145 air-conditioned rooms featuring LED televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and complimentary toiletries. Conveniences include desks and complimentary newspapers, and housekeeping is provided daily.
With a stay at Grand Astoria Hotel in Zamboanga, you'll be a 5-minute walk from KCC Mall De Zamboanga and 13 minutes by foot from Metropolitan Cathedral of Immaculate Conception. This hotel is 0.9 mi (1.4 km) from Zamboanga City Hall and 0.9 mi (1.5 km) from Plaza Pershing.
Make yourself at home in one of the 145 air-conditioned rooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and complimentary toiletries. Conveniences include desks and complimentary newspapers, and housekeeping is provided daily.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Entertainment
Business facilities
Banquet facilities
Transportation services
Check-in and check-out
Check-in from
2:00 PM
Check-in until
midnight
Check-out until
12:00 PM
Minimum check-in age
18
Hotel policies
No cribs (infant beds) available
Professional property host/manager
Pets not allowed
Important information
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Special Instructions
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
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Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
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Minimal age
18
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Optional fees
- Fee for full breakfast: approximately PHP 300 for adults and PHP 300 for children
- Airport shuttle fee: PHP 200 per person (one-way)
- Airport shuttle fee per child: PHP 200 (one-way), (from 7 to 11 years old)
- Rollaway bed fee: PHP 650.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
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Spoken Language
Filipino
English
Nearby attractions
KCC Mall De Zamboanga
0.4 km / 0.2 mi
Metropolitan Cathedral of Immaculate Conception
1.1 km / 0.7 mi
Zamboanga City Hall
1.4 km / 0.9 mi
Plaza Pershing
1.4 km / 0.9 mi
Paseo del Mar
2.1 km / 1.3 mi
Fort Pilar
2.2 km / 1.4 mi
National Museum of the Philippines – Zamboanga
2.2 km / 1.4 mi
Pasonanca Park
4.3 km / 2.7 mi
Zamboanga Golf Course
5 km / 3.1 mi
Great Santa Cruz Island
6.1 km / 3.8 mi
Yakan Village Weaving Center
6.6 km / 4.1 mi
Dulian Falls
11.2 km / 7 mi
Victoria Pader Cave
22.8 km / 14.2 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 145
- hotel
- 24-hour reception
- Check-in hour
- Check-out hour
- Wi-fi
- Airport Shuttle
- Hotel safe
- Lift access
- Concierge
- Newspapers
- Luggage room
Show 6 more facilities & services
- Clothes dryer
- Restaurant
- Conference room
- Business centre
- Non-smoking establishment
- Minimum check-in age: 18
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
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DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityGrand Astoria Hotel
DOUBLE SUPERIOR
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: DBL.SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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TWIN WITH DOUBLE BEDTWIN • WITH DOUBLE BEDTWN.DB
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityGrand Astoria Hotel
TWIN WITH DOUBLE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room code: TWN.DB
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityGrand Astoria Hotel
DOUBLE QUEEN SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Double or Twin SUPERIOR WITH DOUBLE BEDDouble or Twin • SUPERIOR WITH DOUBLE BEDDBT.DB-SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- SUPERIOR WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityGrand Astoria Hotel
Double or Twin SUPERIOR WITH DOUBLE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- SUPERIOR WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBT.DB-SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE PREMIUMDOUBLE • PREMIUMDBL.PI
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- PREMIUM
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityGrand Astoria Hotel
DOUBLE PREMIUM
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- PREMIUM
Adult and child limits apply within the room's total guest limit.
Room code: DBL.PI
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Double or Twin WITH DOUBLE BEDDouble or Twin • WITH DOUBLE BEDDBT.DB
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityGrand Astoria Hotel
Double or Twin WITH DOUBLE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBT.DB
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Room SUPERIORRoom • SUPERIORROO.SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityGrand Astoria Hotel
Room SUPERIOR
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: ROO.SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityGrand Astoria Hotel
Double or Twin STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBT.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SINGLE SUPERIORSINGLE • SUPERIORSGL.SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityGrand Astoria Hotel
SINGLE SUPERIOR
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: SGL.SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SINGLE STANDARDSINGLE • STANDARD • 1 BedroomSGL.ST
Photos are not available for this room type.
Room overview
Non-smoking room- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Bedrooms
- 1
- Room type
- SINGLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityGrand Astoria Hotel
SINGLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
Non-smoking room- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Bedrooms
- 1
- Room type
- SINGLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: SGL.ST
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 5 m²DBL.ST
Photos are not available for this room type.
Room overview
Non-smoking room- Room size
- 5 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityGrand Astoria Hotel
DOUBLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
Non-smoking room- Room size
- 5 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBL.ST
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Room STANDARDRoom • STANDARDROO.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityGrand Astoria Hotel
Room STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: ROO.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE TWO BEDSDOUBLE • TWO BEDSDBL.2B
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityGrand Astoria Hotel
DOUBLE TWO BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2B
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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TWIN SUPERIOR WITH DOUBLE BEDTWIN • SUPERIOR WITH DOUBLE BEDTWN.DB-SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- SUPERIOR WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityGrand Astoria Hotel
TWIN SUPERIOR WITH DOUBLE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- SUPERIOR WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room code: TWN.DB-SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityGrand Astoria Hotel
DOUBLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBL.ST-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE SUPERIOR QUEEN BEDDOUBLE • SUPERIOR QUEEN BEDDBL.QN-SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR QUEEN BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityGrand Astoria Hotel
DOUBLE SUPERIOR QUEEN BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR QUEEN BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.QN-SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin SUPERIORDouble or Twin • SUPERIORDBT.SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityGrand Astoria Hotel
Double or Twin SUPERIOR
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: DBT.SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SINGLE STANDARDSINGLE • STANDARDSGL.ST-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityGrand Astoria Hotel
SINGLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: SGL.ST-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN STANDARDTWIN • STANDARDTWN.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityGrand Astoria Hotel
TWIN STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: TWN.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Grand Astoria Hotel
75
reviews shown
Jeffrey Archer
3/5
Lyza
I just have problem with the bathroom. The water specifically
Mary Nancy
I don’t usually leave negative reviews, but I feel other travelers should know what to expect.
The room appeared very dated and poorly maintained. The bathroom was the biggest disappointment. The shower holder was broken, making it difficult to shower comfortably. Many of the fixtures were covered in rust, corrosion, and heavy mineral buildup. The sink faucet and shower controls looked like they hadn’t been properly maintained in years.
Cleanliness was also an issue. The bathroom mirror was dirty and spotted, and there was visible grime in several areas. The air-conditioning unit had noticeable dirt buildup inside the vents, which made me question how often it is cleaned.
I understand that older hotels may not have modern facilities, but basic maintenance and cleanliness should still be a priority. Unfortunately, the condition of the room did not match what I expected based on the price I paid.
The staff were polite, but the property’s upkeep needs significant improvement. Until major maintenance and renovations are completed, I would not choose to stay here again.
The room appeared very dated and poorly maintained. The bathroom was the biggest disappointment. The shower holder was broken, making it difficult to shower comfortably. Many of the fixtures were covered in rust, corrosion, and heavy mineral buildup. The sink faucet and shower controls looked like they hadn’t been properly maintained in years.
Cleanliness was also an issue. The bathroom mirror was dirty and spotted, and there was visible grime in several areas. The air-conditioning unit had noticeable dirt buildup inside the vents, which made me question how often it is cleaned.
I understand that older hotels may not have modern facilities, but basic maintenance and cleanliness should still be a priority. Unfortunately, the condition of the room did not match what I expected based on the price I paid.
The staff were polite, but the property’s upkeep needs significant improvement. Until major maintenance and renovations are completed, I would not choose to stay here again.
Danilo
staff were solicitous and friendly
Gonzalo III
Poor check in service, room with sparse amenities, room is dirty looking, toilet and bath area is dirty. This is a dilapidated hotel.
Sidney R.
Bathroom full of drain flies. Room not cleaned over 3 days. Airconditioner incredibly npisy. No soap or water in room.
John Kervin
Untidy and dirty
The room is kept untidy. Mirror with stains and bathroom door are full of dust. There’s no shampoo and soap provided.
NONA
close to downtown
Edward James
Staff was okay, though.
Lance
No sleep until 5am
Don't get any rooms next to a wedding group. I had too bang on their door at 3am because I couldn't sleep. They thought it was their right too keep everyone else awake. Hotel staff did nothing except told me it was a wedding party. Explains why NONE of their parents wanted the room next too them.
Jason Scott
Love the ambiance 👏
Lance
Fix the elevator in Tower 2. It closes very fast , I don't think the safety work's on the doors. I complained about it in 2019 and 2022 and it's still the same in 2024
Maria Elena
i would refer to my relatives and friends to stay there
Edlouie
The place looks run down. Needs fresh paint. Pillows are flat. Bedsheet and towels are old and frayed. No iron. No cable. Breakfast is always late. Not worth the price I paid.
Annalyn
Not for people with disabilities
FELIPE III
Hmmmm
Just about okay. Nothing spectacular. Just also don't ask for extra pillows as they will charge you for them
Bruce
Elevator is broken
Divina Grace
Convenient
Francisco
When there is a convention. The management should prepare the facilities like elevator, operating...
Verified traveler
Not so good. I think just because I booked through Hotels.com, they gave me a second floor room next to the street. It was very noisy early in the morning. The room also smelled of dank and sewage that has not been cleaned in a long time.
Verified traveler
Room was nice, it was spacious and had a lot of furniture. Location of the hotel was also near the mall and a lot of public transportation is available just outside the hotel. Only issue I encountered was the breakfast was not delivered the following days.
Verified traveler
It was near the town but the rooms are not sound proof. I checked in for an important online seminar but I was hearing the television of the room on top and the hallway sounds of children shouting and people talking are also heard
Jon
Has basic gaps but makes effort to be responsive
No hotel is really perfect. Thus, what is equally important is how the hotel appropriately rectifies or makes up for the gaps and deficiencies to make guests as comfortable as possible. Astoria Zamboanga is such hotel. I found the cleanliness and overall condition of my room very poor. Initially, the room was tidied up upon my request. But the staff did not stop there; they transferred me to another room, which was not only better maintained but also was bigger and of better overall condition.
Jessica
The room is so smelly
The towels are dirty
Everything is worst
The towels are dirty
Everything is worst
Jo
Not so nice
Alfe
Comfortable because of good hotel service.
Verified traveler
Staff are courteous...very clean place
Verified traveler
Value for money
ok for the price
Xander
Its great that the hotel is in the city. The staff are friendly and no problem. But the facilities may need improvement. The elevator is too slow and needs upgrade, its not yet full with people but its already alerting with overloaded. The water in the dispenser in the hallways is not cold. They may also need to improve breakfast.
Captain747
There was no hot water. No mobile phone signal, and the wifi was extremely weak. There are bed bugs. the sheets gave me a rash and itchy. Terrible hotel. Will not be booking this establishment again. I would give it less than a star.
Verified traveler
NONE very dirty place to stay. Its not nice when you traveling and you need to stay this kind of hotel
Verified traveler
Need to improve their facilities
Verified traveler
The breakfast are not really good and the table don’t have any tissue. Some of the table are dirty.
Verified traveler
Wifi is OK on the 6th floor only!Me and my sis-in-law felt harassed by the housekeeping guy on the 6th floor because he’s holding his private parts everytime he saw us!!The room boy,staff serving breakfast and the front desk staff were friendly and accommodating except for the lady guard who’s not courteous in greeting guests coming in..there’s cockroaches on our room on the third floor(because we changed room on our second booking) and it was so disappointing...but over all stay is OK.
Thank u!!!
Thank u!!!
Bemraie
Everything was excellent . i will recommend it to all my friends.
Thank you
Thank you
Verified traveler
Nice location...Very clean hotel
Verified traveler
Bed was clean. Air conditioning worked. But no hot water in shower. And the complimentary breakfast was only rice , egg, bread, and fish heads. But most importantly to mention as well is the water they served at breakfast was tap.. and no warning. I got sick as a result. The only other option for liquid was coffee. Asking for a slice of cheese cake for dessert meant talking to 4 staff members at the same time. Asking for water was a bit of a chore for them for whatever snarky reason. This hotel is not meant for foreigners. Locals may like it? Im not sure?
Verified traveler
The problem of weddings held and birthday in the sixth floor and people staying in the hotel inconvenience People staying at the hotel mean the birthday of wedding weddings.
Verified traveler
The elevator is crazy..it will close even you’re not yet totally in. I almost get hurt.
Verified traveler
Think Twice
We had to check-in at 9 am because our bus arrived earlier than planned. The receptionist said that there was no available standard room because no one checked out yet. He pitched for an upgrade to a deluxe room if I want to be able to check-in right away, and I had to pay extra Php 800.00. I paid and checked in. The room was not the cleanest. The headboard was dirty, there was no foot mat in the bathroom, and the furnitures and sanitary fittings were old. I made a complaint and spoke with the manager. Unfortunately I had to leave for a meeting so I told her that we’ll settle the issues when I get back. When I got back around 5pm I asked if I can be transferred to a different room. The receptionist was quick to say yes and offered to refund the php 800.00 that I initially added for the upgrade. The nee room that I was given was cleaner and had a bigger bathroom. In a nutshell, the experience was not the most convenient and comfortable. However, I am thankful to the staff who helped resolve the issues and proactively offered to refund the extra payment.
Verified traveler
Keep up the good job
Oscar
bathroom is very dirty! smelly!
Herfe
I only had a comment for the breakfast food. Might as well serve as platter and ask for u’r guest food preference than having a buffet w/c had no choice.
Verified traveler
the room and service
Verified traveler
accessibility/please have better food choices.
Verified traveler
Good customer service and clean room.
Verified traveler
price and location
Darren
Everything works, but the hotel is showing its age and needs updating.
Jamal
Perfect, clean, and the staff is friendly
Verified traveler
People friendly pillows flat hotel not so good.
Verified traveler
The room over all is not to required to expedia in the picture nice when u cek in out
Travel
My room is clean. Hallways and lobby is too noisy. I would say that the poorest part of my are the staff. No greetings, no smile, no proper assistance. Food is salty and cold.
Verified traveler
unfinished contraction of some parts
Verified traveler
Good place to stay
Jovy
Zamboanga
Pleasant staff at check in.
Ideally located.
Very clean room and helpful staff.
Ideally located.
Very clean room and helpful staff.
Verified traveler
I don’t expect they have free breakfast this is so good. Overall rating is 5 for being highest. Staff and ambiance room. Clean nice.
Verified traveler
i like the location, convenience of public transport.friedly staff ,security is awesome
Jon
Good value for money but needs better maintenance
The hotel rooms are good value for money; been going back to stay here. Great location as well - not too far from the airport and within the city's main commercial area. The beds were comfortable, EXCEPT for the pillows which are old and really thin. I asked for thicker ones, and they gave me 2 pillows jammed into 1 pillowcase. The hallways were also dirty, and water from the sink faucet tasted bad (even for toothbrushing). The breakfast buffet can be better - that is, be more breakfast in fare rather than a chinese lunch.
britz
TELL YOU STAFF TO BE QUIET ESPECIALLY AT NIGHT!!!!!
Anne
Super nice hotel to stay in zamboanga
Verified traveler
Adequate
Pros: Centralized location. Close to airport and KCC Mall. Convenient restaurant in the lobby. Good shower water pressure and warm water. Refrigerator in the room.
Cons: Roaches in the room. Hard pillows.
Cons: Roaches in the room. Hard pillows.
Anonymous
The place is old which is okay but it is dirty. Roaches roam around the room and hallway. Sink is clogged
Opip
Nice hotel close to the city center.
Ai
Free breakfast but the food is not good only rice and boiled egg, the hotel staff especially at the frontdesk is not approachable, they have free one way airport pick up but they didnt pick us at the airport and if you ask them to send you to the airport you have to pay 200 pesos..
Helen
Nice hotel
Andrea
Very nice. Good at everything
Jeff
I had a great stay, will recommend to anyone that will stay in Zamboanga City.
Fred
I have staying in this hotel before it was New Astoria my first time when it was renamed Grand and it speaks for itself
Mark
Family visit
Nice hotel thanks
Ma.
The room is clean and big.
Jaime
Astoria Hotel never gave me a senior citizen Discount and a Free Breakfast which was given to all checked in patrons.
Felma
Location is great!
The staff are nice and accomodating. The location is near to all establishments. Breakfast is ok. Love the arrozcaldo.
Will recommend this hotel to all.
Will recommend this hotel to all.
Verified traveler
very accessible
i love staying staying here coz its very accessible, near downtown, near the big mall, its in the heart of the city. spacious, room is clean, services is good. thumbs up guys!!!!
Albert Joseph
At grand astoria not a good experience.photos blow
Not so good im not satisfied with my 3day stay..
marvin
Wifi sucked
The front desk was not that friendly and not enough room for every one to sit and wait for 2pm check in. Room was clean but the wifi sucked
Location & surroundings
Grand Astoria Hotel
Mayor Jaldon St, Zamboanga, Philippines
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Grand Astoria Hotel
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