Porto Hotel

4/10

Poor

27 Apr 2026

Teresa

Tv did not work. Outlets in the bathroom didn’t work. The text message system no one answered it so we had to go to the front desk for clean towels.

6/10

Pleasant

27 Apr 2026

Kevin

shower head had crack in it and leaked, also shower curtain moves around (nothing to hold magnet in place) a lot causing bathroom to get wet

Self

6/10

Pleasant

24 Apr 2026

Lynn

Here are some great things. It was super close to little Italy. Staff was amazing. We felt safe. It was renovated and garage area was older. The curtains made the room smell musty. Overall it was what we paid for. So we are not complaining cause the price was right for us.

Partner

6/10

Pleasant

22 Apr 2026

Jami

I think the staff are doing the best that they can with what they're working with but the rooms in this hotel are simply not great. It seems like a lot of corners were cut during a renovation. And for whatever reason, they do not have regular daily room cleaning. You have to request it in the morning and they show up some time before 5pm (it was usually at the end of the day when you wanted to be back in your room). The shower towels are super small. I'm a normal sized woman and I needed two towels per shower. So without room cleaning service, you need to go down to the front desk and get towels yourself.

Other issues: There is no phone in the room. There is no coffee maker. There's not even a paper that gives you any hotel info. The TV is just a couple of streaming apps that sometimes worked, sometimes didn't. The outlets in the bathroom didn't work and the AC unit is super loud. Good luck getting any sleep.

As tourists, the location was good though. We could walk to a lot of places and the area is pretty uppity so it felt safe. Maybe that's the tradeoff with this place. The photos are deceptive when it comes to the rooms though.

6/10

Pleasant

20 Apr 2026

Jonathan P

so flew in for one night to see a show, almost missed it completely when the valet forgot to leave the key (fob) in the rental car, needed to have a locksmith get in to only realize that this is what happened. then took cab back to hotel and inquired about my key. showed the valet my ticket, he shows me the key. I tell him what happened, 3 times...still won't give me my rental key, then he disappears for another 5 minutes...at this point the show has started and he's giving me grief when the Valets were the reason I got to show that I shelled out a few thiusand for just to be an hour into it....

Friends

8/10

Excellent

20 Apr 2026

Scott

Great location and nice staff. Room was a little dated and bed was very firm.

Partner

10/10

Exceptional

19 Apr 2026

Ghanashyam

This place is about 1 mile from the USS Midway museum.

Family_with_children

10/10

Exceptional

17 Apr 2026

Francoise

Very well situated. It’s easy to get anywhere from this place. Room was clean. There is a cool water container available in the lobby to fill up your own bottle.

Self

10/10

Exceptional

15 Apr 2026

Michele

Great location. Clean room. Parking available but expensive.

Family

6/10

Pleasant

14 Apr 2026

Adrian

.

6/10

Pleasant

14 Apr 2026

Susan

Not sure what was going on I guess it was construction going on but the guys at the front desk were amazing outgoing good attitude very helpful. One thing I did not like I never received my deposit. How to keep on bugging them in order to get it until this day, I still haven’t got it.

Partner

2/10

Poor

12 Apr 2026

stephen

Bad service and very unpleasant

10/10

Exceptional

11 Apr 2026

Anne Marie

The staff was courteous and went out of the way to make our stay top-notch. We had a small issue which we waited until late to notify the front desk. No problem! There was a maintenance worker on duty who quickly resolved the issue.

Family

8/10

Excellent

11 Apr 2026

John

Breakfast was good

Self

10/10

Exceptional

10 Apr 2026

Aaron

Love this place view is amazing and the theater on the 5th floor to fun!!!

Friends

8/10

Excellent

09 Apr 2026

Robert

Great location, clean rooms, very welcoming staff. The room was a good size bathroom was large but very low ceiling at 6'5 I was almost touching the fan. The flooring was cracked and lifting up by the bathroom.

10/10

Exceptional

07 Apr 2026

David

A fun hotel in the thick of Little Italy, so no shortage of venues within a short walk. Room very comfortable and well furnished. A wonderful restaurant and bar that looks out over the harbor is a plus. There were rooftop movies at night. Just a fun place and a quiet and restful room in a great part of town. This our second visit and we'll be back,

Partner

10/10

Exceptional

06 Apr 2026

LISA

Staff was awesome and very responsive. Great location.

Friends_and_family Family

10/10

Exceptional

05 Apr 2026

Maria

Good in general

8/10

Excellent

04 Apr 2026

Gilit

Really interesting set up. Great location. Swanky bar. Great views.

Self

4/10

Poor

03 Apr 2026

Daniela

Valet parking is useless. Rooms are basic and bed sheets are pretty cheap. The area of the hotel inside isnt pretty either looks like rundown apartments.

6/10

Pleasant

02 Apr 2026

Marcea

The staff was great, very friendly and very knowledgeable of the area. Didn’t necessarily like the outside style rooms.

Friends

6/10

Pleasant

02 Apr 2026

Gabriela Fernandez

kinda bummed that i had to pay for parking and that was not included

Friends

8/10

Excellent

31 Mar 2026

Desiree

Staff were very helpful and pleasant. We were hoping for more in the pool department, junda small. Great rooftop cinema! Rooms were clean and well kept.

Friends_and_family Family

10/10

Exceptional

29 Mar 2026

DAYANA

The pillows were not comfortable

Business

4/10

Poor

28 Mar 2026

Stephanie

Property was fine. Room was smaller than the photos showed (no room for a chair like shown in premium room). Remodeled but bare bones. A shelf in the shower would have been helpful to set things on like our shampoo, razors, etc. Nice sitting area on rooftop. Pool smaller than it looks, like a broken hot tub they call a pool. Beds not comfortable. AC next to bed so it blasts on the person laying near it. Like i said, overall fine for what we paid. The issue though, is that i prepaid through expedia and the hotel placed 2 charges on my card that I had to provide at check in. These charges were not authorized, nor did they ever send me a receipt for them. Ive reached out multiple times with no response. I have no idea why they would have charged me am additional $1100 on top of what i paid already. Beware and check your CC statements.

10/10

Exceptional

28 Mar 2026

Brian

Everything was great, the bathroom having a glass door made for awkward pooping amongst friends.

6/10

Pleasant

26 Mar 2026

Adriana

They have so many hidden fees…. I paid through Expedia and then they still added hotel fees which they did mention. But they have valet parking 55$ a night and I stayed two nights and somehow in fees for parking costed me an extra 20$ ?

6/10

Pleasant

24 Mar 2026

Andrea

There was no water pressure, so I wouldn't recommend for a long trip, but the location was amazing! Easily accessible to all areas of the gaslamp and in Little Italy. We also had trouble with our A/C but for us, location was key.

Partner

8/10

Excellent

24 Mar 2026

Natasha

The location was great but the property itself was very old and more like a motel than a hotel

8/10

Excellent

24 Mar 2026

Augusto

Convenient location.

Friends

8/10

Excellent

24 Mar 2026

Silvia

Lobby, restaurant, Market and outside cinema was okay. I liked that the Hotel i close to Little Italy. Rooms were not as I expected though. It look like Motel rooms. Plus the pool was super tiny. I dont think we would.stay here again.

Friends_and_family Family

10/10

Exceptional

23 Mar 2026

Shinhyo

There is a convenience store you can go late at night

Self

4/10

Poor

23 Mar 2026

Adrian

Room fridge didn’t work, bathroom light went out

Partner

10/10

Exceptional

22 Mar 2026

Jasmine

Very kind staff, they helped me find a coffee spot but the parking situation was confusing

Friends

10/10

Exceptional

21 Mar 2026

Kimberly

Excellent!

Partner

6/10

Pleasant

20 Mar 2026

Brett

Good location. Restaurant decent. Room dark & dingy. No coffee makers and \"wet bar\" consisted of empty dorm room style refrig.

Business

10/10

Exceptional

19 Mar 2026

Gregory

I have stayed here many times and have always had a good experience

Self

10/10

Exceptional

19 Mar 2026

LESLIE

Clean room, great staff, great location

Family

10/10

Exceptional

18 Mar 2026

Jane

Yes

Self

2/10

Poor

17 Mar 2026

Faith

Good area but no one answers the front desk and I received a charge that I don’t know what for very annoying to get ahold of

10/10

Exceptional

17 Mar 2026

Luis

Nice hotel

2/10

Poor

16 Mar 2026

Andres

Property staff tried to bill me twice. Mngr was Rude as hell. Tried to hold my truck keys for payment. Unprofessional, lacks customer service skills . Best part was smoke shop/mini store on Property

Friends_and_family Family

8/10

Excellent

16 Mar 2026

Peter

Staff were friendly and accommodating. Property is under renos.

Partner

8/10

Excellent

10 Mar 2026

Nichole

The room was clean and the windows faced a side street. The bed was firm and comfortable. The hand soap and shampoo dispensers definitely needed to be replaced, so we did not use them at all. Housekeeping was only on request, and parking is Valet only and now costs $55/night for regular cars/ $65 for mid-size and $110 for large SUVs. There isn't any street parking unless by permit, is 2 hour max during the day, with no overnight parking without permits.

Friends_and_family Family

6/10

Pleasant

08 Mar 2026

Jacqueline

The room needed quite a few improvements and didn’t meet our expectations. The staff was okay overall, but our experience at checkout wasn’t great. We requested a late checkout and were only granted an extra hour. At 12:05, an employee knocked on our door with an attitude and told us we needed to leave immediately before being charged, which felt unnecessary given we had just been given the extension. When we went to the front desk to check out, the employee didn’t ask how our stay was or if everything was okay—just asked for our room number and that was it. The interaction felt rushed and not very welcoming.

Friends

10/10

Exceptional

03 Mar 2026

verenice

Great location, right in the middle of little Italy, clean and awesome environment. Bed was comfortable and the balcony was amazing especially to see the sun rise 😌

Partner

10/10

Exceptional

03 Mar 2026

Ester

Very friendly staff perfect location within walking distance to lots of stores restaurants and bars beautiful neighborhood

6/10

Pleasant

02 Mar 2026

Mary

Check in was easy and valet was easy.
Hotel was crowded with construction.
It was very hard to find ice since we were on the 4th floor and we had to go all the way to the first floor for ice and water. The water fountain on the first floor wasn’t very convenient for water bottles to refill. We noticed there wasn’t a phone in our room either which was kinda weird. Other than all that, it was an okay stay.

Friends_and_family Friends

2/10

Poor

02 Mar 2026

Jonathan

Pros: walking distance to eateries, farmer’s markets on Saturdays, Sundays.
Cons: It takes more than 30 minutes to join hotel’s internet. TV in the room doesn’t work at all. Loud noise above our room in the middle of the night between 2-4 AM.

Family

6/10

Pleasant

02 Mar 2026

Randy

Our rooms a/c was not working correctly. They were doing construction and had my allergies flaring up. I thought I was getting sick. It was hot and humid. I had my mother stay in a different and had the same problem. The valet guy started helping me with my bags and I genuinely needed assistance unloading my truck. I had a toddler with me. His supervisor told him to start helping someone else. Room service never came to clean my room.

Family_with_children

10/10

Exceptional

01 Mar 2026

Mary Jo

The staff went above and beyond to make our stay pleasant. Josiah was so pleasant and managed to handle multiple responsibilities simultaneously. I look forward to when the renovation is complete and we will come visit again.
The location was fantastic, so much to do in Little Italy!

Partner

8/10

Excellent

28 Feb 2026

David

Friendly staff

Self

10/10

Exceptional

26 Feb 2026

Richard

Great location, great price, jacuzzi on the roof. Highly recommended!

8/10

Excellent

23 Feb 2026

Vance

Awesome

2/10

Poor

22 Feb 2026

Maria

Room was very worn down and looked ghetto. I was afraid a roach was coming out any minute… no basic necessities like Kleenex like every other hotel would have. The shampoo & conditioner dispenser was rusty, very worn down hotel. Lots of hidden costs at the end.

8/10

Excellent

21 Feb 2026

Paul

Staff was very courteous from Check in to the restaurant.

Self

6/10

Pleasant

20 Feb 2026

Isabella

Parking was $55/night. Maybe I missed it but I didn’t know this when booking. It’s hard to tell where the entrance was we passed it like 2 times. Staff was super nice just think I got bamboozled a little bit.

10/10

Exceptional

17 Feb 2026

Kenneth

Yes everything was groovy. Thx!

6/10

Pleasant

17 Feb 2026

Beatrice

The pool was actually a spool. The room only had one trash can , no phone and construction outside that started at 7:30am. You had to text the front desk for any house cleaning needs which I did upon arrival for a trash can & extra towels and they never came.

10/10

Exceptional

16 Feb 2026

Tony

Nice views from balcony

Partner

4/10

Poor

16 Feb 2026

Jose

No warning it’s under construction woke us up early in the morning ac and lamp outlets didn’t work

6/10

Pleasant

16 Feb 2026

Jay

Yes (rating would have 4 1/2), no problems with the hotel layout and amenities . When booking no mention of Construction on site. No sleep in beyond 7:30a over a four day visit including a Saturday. I like the property but forworance us.

6/10

Pleasant

16 Feb 2026

Nate

Room was good. Construction when we stayed and was loud

2/10

Poor

16 Feb 2026

Danielle

The room was so incredibly loud that I couldn’t sleep and could hear every single sound from outside. Wouldn’t recommend.

8/10

Excellent

16 Feb 2026

Jonathan

Great hotel!

6/10

Pleasant

15 Feb 2026

Rebecca

For the price it was okay. Pics are misleading. Room was a bit outdated. Metal box under bed squeaked with every move. Floors are not soundproof, very loud neighbors above us.
Location was awesome! A/C leaked at night, had to put a trashcan under it to catch water.
Location made this a great stay. Otherwise would have been very disappointing.

Leisure Family

10/10

Exceptional

12 Feb 2026

Toby

Great location in Little Italy. Great staff let store luggage and quick easy check in. Clean room.

Friends_and_family Family

6/10

Pleasant

11 Feb 2026

Aimee

Room was ok. No amenities. Someone tried to get into my room around midnight after being told that was their room number.

Business

6/10

Pleasant

11 Feb 2026

Raymon

Ok

Self

10/10

Exceptional

10 Feb 2026

Nancy

Kind, friendly staff. See you again soon.

Leisure Family

10/10

Exceptional

09 Feb 2026

Robert

Rooms are clean, bedding is soft and the water pressure and temp are consistent. The location in Little Italy makes it perfect for walking to dinner, Coffee or one of the many gyms nearby. The onsite restaurant is good and the staff overall is very friendly and accomodating. Will stay there again

Business

10/10

Exceptional

06 Feb 2026

Blake

Friendly staff

Business Self

6/10

Pleasant

05 Feb 2026

Scott

Staff was courtious but did not share that you must request to have your room cleaned.
Rooms do not have glasses or coffee maker.

Great location

Business Self

4/10

Poor

05 Feb 2026

YAOTE

4days 3 nights no housekeeping for 2 days this is really bad

10/10

Exceptional

01 Feb 2026

Corrie

Close to everything

Leisure Family

10/10

Exceptional

28 Jan 2026

Chelsea

Great location, friendly staff, dog friendly and nice rooms!

Leisure Pet

6/10

Pleasant

26 Jan 2026

MARTIN

Room was sufficient without any extras. Not even a bottle of drinking water! Water vending machine only took quarters and was old and used. Credit card machines at check in were also broken? Seems no real pride of ownership?

Immediate bombardment on email to visit their restaurant to buy breakfast!

Not the classiest stay, but like i said, sufficient!

Business Self

10/10

Exceptional

21 Jan 2026

Sarah

Friendly staff, neat place to stay. Rooftop hot tub and bar were great perks, amazing location!

Business Self

8/10

Excellent

20 Jan 2026

Emily

Front desk staff went out of their way to help, and the room was very clean and cute

10/10

Exceptional

20 Jan 2026

Ester

Friendly staff clean and safe environment

2/10

Poor

19 Jan 2026

Rebecca

The water pressure is very low, the toilet takes 2 flushes each time, and the fire alarm went off in the morning and no offer of compensation or credit for the inconvenience.

6/10

Pleasant

17 Jan 2026

James

I chose this hotel for a one night stay before taking a cruise. Its location is fantastic! I took the city bus from the airport and walked an easy ten minute walk to the hotel. It’s across the street from the heart of Little Italy. It’s a fifteen minute walk from the waterfront/the cruise terminal.

The hotel has a fun beach theme. It feels like a glorified motel, particularly because each room opens onto an outside hallway. It’s more funky than fabulous.

For the price and location, the hotel was a great choice for my one night. If I were staying in town longer I would look for a nicer place.

Leisure Self

10/10

Exceptional

17 Jan 2026

Ester

I stay here frequently and I’m always happy with our room with the service and the staff is very friendly

Leisure Family

10/10

Exceptional

16 Jan 2026

Jan

The staff was very kind....all of them.

Partner

2/10

Poor

12 Jan 2026

Arturo

Reserved 2 rooms for my family and my in-laws.
One room was flooded.
Food is good at their restaurant but super slow.
The night bartender very cool and good customer service.
But the white guy in the morning very cold, missing alot of options from menu. No kids menu. And customer not great. We still game 20% tip plus on table tip.
Remember PARKING is $55-85 a night....
AND THE WORST EXPERIENCE was sleeping i hr out of the WHOLE NIGHT, BECAUSE ECHOO ON THE FLOORING IS BAD, PEOPLE SCREAMING AT 1AM, 2AM, 3AM, 4AM, & 5 AM... NEVER AGAIN... THE ONLY GOOD THING WAS THAT LITTLE ITALY IS LIKE E MIN AWAY, AND LOTS OF RESTAURANTS.

Friends_and_family Family

8/10

Excellent

06 Jan 2026

Michelle

Great location! Close to everything. Walkable!

8/10

Excellent

06 Jan 2026

Michelle

Great location!

Leisure Family

10/10

Exceptional

05 Jan 2026

Samuel

Great stay, clean rooms and centrally located

Leisure Partner

10/10

Exceptional

01 Jan 2026

Jerry

Easy check in and very friendly staff!!!

Leisure Partner

10/10

Exceptional

31 Dec 2025

Scott

Room was spotless, front desk was amicable, and I forgot I left food in the fridge. Place is HUGE! With a RESTAURANT!
Will return!

10/10

Exceptional

28 Dec 2025

Nick

Yes

Partner

10/10

Exceptional

12 Dec 2025

Nydia

Great stay second time being here.
David aka D in the glassdoor bar was awesome.

Friends_and_family Family

8/10

Excellent

09 Dec 2025

Michelle

Rooms were clean .the doors need more soundproofing but it was still okay. Staff was very nice. Restaurant was clean and staff was nice . Breakfast was $$ but very good.we didnt use parking but it was right there. We walked everywhere and very convenient. Thank you again for a nice stay !

Leisure Partner

8/10

Excellent

09 Dec 2025

Marcin

Nice Little Italy neighbhorhood.
Close to airport and highway. My room (505) was facing the highhway, so in a noisy environment, but keeping the bathroom fan on overnight drowned the noise and made it ok.

Business

8/10

Excellent

29 Nov 2025

Mizael

Nice stay, staff excellent, friendly, helpful and great customer service. Hotel ok older

Leisure Partner

10/10

Exceptional

26 Nov 2025

Gabriela

The staff were very attentive and pleasant! The facilities were as expected. A bit noisy with the airplanes but we knew that when we booked. We did really like how Little Italy was literally a block over. Wd didn't realize how close it was. We were there for 1 night and worked for what we needed. I would recommend for convenience and location.

Leisure Family

10/10

Exceptional

24 Nov 2025

Regina

Everyone was super nice and it was a great area!

10/10

Exceptional

23 Nov 2025

Bianca

Staff was super friendly, rooms were clean a little small but overall it was a great stay ,they have valet parking and i thought it was a little pricey 55 dlls but other than that i would stay again !!!

Leisure Partner

6/10

Pleasant

23 Nov 2025

Courtney

Staff could not have been nicer. Rooms feel cheap. Pump soap and shampoo dispensers are completely rusted out. Elevator was sketchy.