La Bonne Etape

France , Alpes de Haute-Provence
CHATEAU-ARNOUX-SAINT-AUBAN, Chemin Du Lac
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50 reviews shown

6/10

Pleasant

23 Oct 2024

Robert

Great service and bistro, uncomfortable room

Excellent service from front desk and excellent food from the bistro. The property is very cool. Unfortunately our room had some issues. One was what seemed to be a faint lingering smoke smell. They had an air freshener, perhaps to mask it, but it was too strong and we put it outside. Second, the bed was hard and very uncomfortable. Lastly, plumbing issues, the shower head was spraying all over ceiling.

The AC was shut off for season, but it was still quite warm in October when we stayed, so that added to the discomfort.

Partner

10/10

Exceptional

28 May 2024

Martyn

Great place to stay

Partner

10/10

Exceptional

22 May 2023

Salah

Fabulous Hotel, Superb Restaurant, great friendly staff. Loved it

Leisure Family

10/10

Exceptional

12 Jul 2019

cynthia

Top notch

Amazing hotel amazing staff amazing chef amazing grounds! Will return!

Partner

10/10

Exceptional

21 Sep 2018

Laura

Lovely old hotel with pretty gardens and a nice pool.

8/10

Excellent

01 Aug 2018

Edward

Close But No Cigar

Nice spot overall but not quite the country chalet we were hoping for. The hotel itself was nice but right off the main street and a rather unattractive alley/roadway. The town it's in is nothing to speak of. Zero restaurants and nothing to see. You can drive a little to the neighboring town which is very charming. The bistro they offer as an alternative to the fine dining is not worth trying. Wifi was terrible and the pool had a light that was not secured and floating by its wires like a buoy. Didn't look terribly safe. I directed my children not to swim anymore. It was concerning to say the least.

Family

2/10

Poor

08 Jul 2018

Verified traveler

3* hotel, 5* prices - and more. Avoid.

Absolute rip off. Amazed they're a part of Relais & Chateau

10/10

Exceptional

28 Sep 2017

Colin

Wonderful!

Great place to stay. Courteous staff. Great service

Partner

10/10

Exceptional

21 Jun 2017

Hartley

Not just \"a good stop,\" but the best possible!

A delight in every way: pool. roomy room, Michelin-star cuisine, friendly staff!

Partner

10/10

Exceptional

29 Aug 2016

Michael

Well worth staying here- highly recommend.

We stayed here mainly to benefit from Michelin star restaurant. Friendly, professional and welcoming staff. Definitely worth staying here. We plan to return.

Partner

10/10

Exceptional

22 Jun 2016

Dana

Top notch

This was an absolutely wonderful hotel. Just beautiful and an excellent restaurant. Wish I could have stayed longer

Partner

10/10

Exceptional

07 Jul 2015

Don

A VERY SPECIAL HOTEL

Never have we been treated with such care and devotion at a hotel! We didn't realize that this hotel is a member of the \"Relais & Chateaux\" group, so we were rather stunned when we saw the sign as we left the parking lot on arrival. The hotel was stunning and welcoming to say the least. Our room was large and well furnished (with character). Beds were very comfy. There were beautiful views from our room window, as this hotel was in a quiet part of the town with many trees. Landscaping around the hotel was lush, well kept, and lovely. We walked in the back \"vegetable and fruit\" garden, and then met the head Chef coming down the stairs in the hotel. He was very welcoming and friendly as well. \"Nicholas\" took care of us from start to finish and couldn't have done more to make us feel welcome. The food was unusually delicious. We would stay here again any time we were here, or even if we were at some distance. Thank you so much La Bonne Etape for providing us with a spectacular stay.

Family

10/10

Exceptional

29 Jun 2014

Fabulous dining and setting

We probably had the best meal ever - a must to eat in the gourmet restaurant! Their lavender honey ice cream for dessert was to die for. Our room was also fantastic with french doors that opened to a view over the pool and the hillsides beyond. Service was excellent. It was perfect!

10/10

Exceptional

21 Jun 2014

Verified traveler

Amazing service, friendly staff, beautiful hotel.

Best service ever, romantic balcony setting, pool was awesome. We will definitely be going back.

Partner

10/10

Exceptional

20 Jun 2014

Robert

Has always been excellent, now even better

I have stayed at La Bonne Etape many times over the past 15 years. The hotel has always been excellent, and it is well maintained and clean. the staff is courteous and friendly. I speak French, but my son does not and the staff speaks English which is a plus for him. The breakfast is always fresh and the coffee great. The location is very good off the main street, so there is no traffic noise. Of course both of the restaurants are great. which one you cloose depends on whether you are in the mood for a quicker great meal or a fantastic gourmet dinner.

Family

10/10

Exceptional

13 Jun 2014

G&N

Excellent all around

Having arrived late the courtesy extended was exceptional.
Superlatives all around.
A wonderful & very relaxed stay,wrapping up our 2 weeks in
Provence.
Alps en haut a wonderful holiday destination.
Thankyou

10/10

Exceptional

06 Nov 2013

Colorado Couple

A great time at \"La Bonne Etape\"

We travelled to France in November 2013 and stayed one night at \"La Bonne Etape\" for a romantic getaway. We had a great time, and the culinary experience for dinner at the restaurant was amazing. Jany Gleize put together incredible menus. The entire staff was courteous and friendly. Service was flawless. We are already planning to come back during the summer or late spring. Highly recommended!!!

10/10

Exceptional

25 Oct 2013

Robert

classic luxury with fantastic restaurant

I have stayed at La Bonne Etape probably 15 times during trips to Provence and the French Alps visiting family. The hotel staff are always very courteous and helpful. The rooms are large and each has unique antique furnishings. The location is away from any traffic, so there are normally no sounds to disturb sleep. The gourmet restaurant is terrific, and the other restaurant is also very good. I highly recommend this hotel to anyone looking for good value at a nice hotel with good restaurants.

6/10

Pleasant

16 Sep 2013

MRO

OK for Passing Thru on One-Night Stay

PROS: (1) This hotel has 2 GREAT restaurants (a bistro & a fine dining restaurant). (2) The pool is well-maintained and an extremely pleasant aspect of this property. CONS: The hotel itself is in need of a complete systems replacement. Air conditioning was not working during our entire stay. Plumbing is extremely outdated. Bathrooms additionally should be updated. (Bathroom in our room was decorated with old red and gold - colored marble slabs. Fixtures and plumbing were 1980's vintage.) The beautiful one acre garden on this property is unkempt and choked with weeds (although still spectacular). SUMMARY: This property could be a really great and relaxing oasis if the deferred maintenance were addressed. This town has very little going on, and is not worth visiting as a specific destination.

10/10

Exceptional

18 Jun 2013

Heather

Wonderful service & great restaurant

The staff were incredibly nice and helpful - and the restaurant was divine!

8/10

Excellent

25 Apr 2011

Nev

Great Staff and Service...

Stayed one night at this great little hotel well finished with charming decor.

The room was in the ground floor garden with
it's own entrance again nicely finished with brick flooring antique furniture and a good sized bathroom. (Balcony rooms were also available.)

The staff were welcoming, friendly and attentive, especially in the restaurant which is a must.
Great creative food and some good wine.
The breakfast was very nice too.

Proprietor/Chef Monsieur Gleize is a charming host and runs a very well thought out polished and yet un-intimidating establishment.

There isn't really much to see or do in Chateau-Arnoux-Saint-Auban itself, but the surrounding area has some good places to visit such as Sisteron and the Ganagobie Priory.

6/10

Pleasant

18 Sep 2010

Verified traveler

Charming hotel, but ......

This hotel is charming with lovely grounds and sparkling pool. It also has a gourmet restaurant with a great reputation. Unfortunately we did not eat here. We had a ground floor room overlooking the pool area. It was very nicely furnished but the bed was very small (I doubt it was a full double) and the bathroom only had a hand held shower in the bath. I understand that other rooms (more expensive) did have showers. This was one of the more expensive hotels on our trip so we were somewhat disappointed in our room.

10/10

Exceptional

17 Oct 2009

Lindsay

A great little hotel

Just what we would expect chateaux type hotel. Hotel staff were extremely helpful, would go back again. We did not eat here as it was very expensive.

10/10

Exceptional

29 Sep 2009

Andrew

Amazing Start to our French Honeymoon!

From the time we drove onto the grounds, we absolutely loved every aspect of our stay at La Bonne Etape. Gorgeous surroundings, first-class service from all hotel and restaurant staff, a lovely room that was clean and comfortable, and those views! They were to die for! This was the first leg of our honeymoon and we spent most of our time dining, lounging by the beautiful pool, enjoying our soaking tub (built for two) and walking around the area (there's a castle, fountain, and a lake/trail perfect for picnicking. Our room was technically \"standard\" but we'd never have known; we had OUTSTANDING views, beautiful furnishings, and more space than I've ever seen in a European hotel. The staff is more than happy to accommodate special requests, such as espresso by the pool, a light snack in the middle of the day, breakfast in bed, whatever you can dream up. They even coordinated a hot air balloon ride for us on our last day in the area. The restaurant is Michelin starred, and it's clearly earned that distinction.

10/10

Exceptional

15 Feb 2026

FRANCINE

Excellent séjour, personnel très attentionné et très professionnel. Très belle chambre et restauration excellente. À refaire à la belle saison!

10/10

Exceptional

26 Oct 2025

Patrick

Excellent we, l’accueil et le confort étaient au rdv.

Partner

10/10

Exceptional

22 Sep 2025

Janine

Wirklich ein ganz tolles Hotel !! Danke für alles!

Leisure Partner

8/10

Excellent

29 Jul 2025

Thomas

Vi havde en enkelt overnatning her, og det var ganske fint. Ikke noget wow men et ok hotel med en dejlig pool. Restauranten der imod var en god oplevelse. Og der er ikke en finger at sætte på servicen.

Friends_and_family Friends

10/10

Exceptional

01 Sep 2024

Verified traveler

Nydelig avslappende opphold.

Partner

10/10

Exceptional

09 Jul 2024

burcu

Experience

It was a different experience to stay such an hotel. Especially the dinner service was so nice.

Partner

10/10

Exceptional

26 Jun 2024

Jutta

Sehr freundlicher Empfang. Zimmer sauber und upgrade erhalten. Essen im Bistro Gabi sehr gut. Aufdeckservice muss nicht sein .

Leisure Partner

10/10

Exceptional

23 May 2023

Verified traveler

une étape incontournable !

on vous accueille avec grand sourire spontané et sincère, on vous accompagne avec bienveillance et sympathie pendant le séjour et on vous dit à bientôt avec prévenance et gentillesse. Et tout cela au travers une expérience culinaire d'exception. Tout simplement (à son image) merci à Mr Jany Gleize et toute son équipe !

Partner

10/10

Exceptional

12 Aug 2020

ronald

L'accueil et la disponibilité du personnel, la situation géographique de l'établissement, l'ensemble de la prestation proposée, ainsi que le charme désuet de l'établissement

Leisure Partner

10/10

Exceptional

22 Jul 2020

Benjamin

Reosant et ressourçant

Très belle étape relaxante sur la route Napoléon. Piscine agréable. Restaurant gastronomique succulent.

Partner

8/10

Excellent

10 Aug 2019

Thierry

Une bonne étape

Un bon séjour où nous avons regretté que la carte de la Brasserie ne soit pas à la hauteur de l’établissement ( sauf le nougat glacé délicieux !)

Partner

10/10

Exceptional

10 Sep 2018

Didier

Agréable étape régionale pour rayonner dans la région. Jardin aromatique et potager du chef à visiter..

Partner

10/10

Exceptional

14 May 2018

LUC

Très bel établissement, à la hauteur de ses 4 étoiles ! Arrivés un jour férié nous n'avons pas pu profité du restaurant gastronomique car fermé, par contre le deuxième restaurant était parfait excellent rapport qualité prix !! Le cadre général de l'hôtel est somptueux avec une très grande et belle piscine. Mérite amplement ses 4étoiles

Partner

10/10

Exceptional

16 Aug 2017

andré

Calme et volupté

Familier de ce lieu depuis les années 1980, je n'ai jamais été déçu. Tout concourt à votre bien-être : le confort des chambres, la grande gentillesse du personnel, la finesse de la cuisine, le calme de l'espace piscine et surtout la parfaite humanité de M. Jany Gleize.

Partner

10/10

Exceptional

11 Aug 2017

denis

Très bel hotel

L'hôtel est plein de charme avec un joli jardin et un très belle piscine. Les chambres sont spacieuses et disposent de très belles salles de bains. Malheureusement l'une de nos chambre avait une climatisation défectueuse et les 2 nuits ont été difficiles. Nous avons dîné au restaurant gastronomique et cela vaut également le détour. Le petit déjeuner est également très bien.

Family

10/10

Exceptional

26 Jul 2017

Tom

Førsteklasses typisk frans hotell og restaurant

Vi bodde en natt på La Bonne Etape i forbindelse med Tour de France. Nydelig rom med eksepsjonelt flott bad. Middagen i gourmet restauranten var fantastisk bra og frokosten var en av de beste vi har fått på noe hotel.

Partner

10/10

Exceptional

07 Jun 2017

Verified traveler

Fantastisk fin service och maten på restaurangen var utsökt, prova lammet från Sisteron!

Partner

8/10

Excellent

20 Aug 2016

Verified traveler

étape très reposante

Hotel idéalement placé pour une étape parfaite entre Antibes et Grenoble

10/10

Exceptional

10 Nov 2015

Laurent

Personnel vraiment accueillant et souriant.

Magnifique. Un réel bol d'air dans un cadre somptueux. Accueil très chaleureux. Le personnel est très disponible et vraiment à l'écoute de vos demandes ! Bref bon séjour et nous reviendrons très certainement.

10/10

Exceptional

22 Aug 2015

Verified traveler

The restaurant is very good. I shall stay here again.

Partner

10/10

Exceptional

05 Aug 2015

Tor Albert

Veldig bra sted!

Helt topp restaurant!

Partner

10/10

Exceptional

29 Jul 2015

Verified traveler

EN PÄRLA VÄRD EN OMVÄG!

Ett riktigt trevligt hotell som sköttes av en familj och hade så gjorts i flera generationer. Som alltid genomsyrade detta hela atmosfären. Man kände sig välkommen och blev väl omhändertagen. Middagen i deras gourmetrestaurang var superb och med excellent service. Läget var kanske inte det bästa, tråkig by med mycket genomfartstrafik. Men flera trevliga utflyktsmål i närheten som tex Sisteron.

Family

10/10

Exceptional

18 Feb 2015

Severine

Toute première fois !

Le personnel charmant et souriant. Une prestation de chambre impeccable. Les 2 restaurants sont très bien que ce soit le gastronomique que le traditionnel. Nous avons été très satisfaits de notre premier séjour en hôtel 4*.

Partner

6/10

Pleasant

30 Oct 2014

Verified traveler

Evitez les lundi et mardi, le gastro est fermé.

Gastro super , hotel tres calme, deco vieillotte. Personnel pro et chef de grande classe.

Partner

8/10

Excellent

26 Oct 2014

Philippe

Hôtel vieillissant

Le restaurant propose toujours le meilleur agneau. Il est dommage que la carte ne propose plus le carré d'agneau.
L'hôtel reste inchangé depuis des années. La décoration est vieillissante. Le bar manque de lumière.

10/10

Exceptional

17 Jul 2014

jc bagnis

merveilleux

tout était au top, vraiment! meme les apprentis en salle étaient \"pro\";c était un plaisir des sens. le seul infime bémol à ce séjour idyllique et parfait était la raideur des épaisses serviettes de table trop neuves ou empesées peut etre, mais tellement rêches... que j ai failli utiiser la nappe! il faut leur dire ( j ai pas osé)