Sunset Shores Beach Hotel

10/10

Exceptional

29 Jul 2026

Timothy

Great stay! Would definitely stay at hotel if I return to St Vincent. Great experience!

10/10

Exceptional

29 Jul 2026

Catherine

The staff are so kind and helpful. The location is perfect! The beach is beautiful with endless sea life! They had a huge delicious mango in the back! Raggy would bring some to us every morning and allowed us to knock off some ripe ones ourselves:) So safe. So clean. Sending love and thanks! Can’t wait to be back!

10/10

Exceptional

23 Jul 2026

Tracey

Close to the beach. Locals are very friendly and helpful

10/10

Exceptional

17 Jul 2026

Lorna

Great manager and Staff

10/10

Exceptional

10 Jul 2026

ROXANN

Excellent service all around.

Friends

8/10

Excellent

01 Jul 2026

PETTAL

Staff was very friendly welcoming professional.

Self

10/10

Exceptional

18 Jun 2026

Eardle

I had a wonderful stay at Sunset Shores. I arrived early and was warmly welcomed with a refreshing cocktail, setting the tone for a relaxing visit. The staff were friendly, attentive, and genuinely caring throughout my stay.

Wearing a Jamaica T-shirt at dinner, I was delighted when they told me the chef was Jamaican too, and I had the chance to meet him. It was a thoughtful touch that made me feel right at home. The food was well prepared and presented with care. The grilled mushrooms were a standout, and the full breakfast each morning was excellent.

My room was comfortable with a lovely partial sea view overlooking the pool. The bed and pillows were exceptionally comfortable, and I slept very well.

The overall setting was peaceful and perfect for unwinding. The beachfront was relaxing, with boats at anchor and beautiful views of Young Island. While it may not be Negril, the sunsets on a clear evening are very impressive.

What impressed me most was the hospitality. A member of the wait staff remembered I had been coughing the previous day and took the time to ask how I was feeling when they noticed I sounded much better. That level of genuine care is rare and memorable.

One tip for visitors: you may need to bring a power adapter, as the rooms use 240V three-prong UK-style outlets.

Although I stayed only two nights, the beautiful setting, comfortable accommodations, and outstanding service left a lasting impression. I would happily recommend Sunset Shores to anyone.

Self

10/10

Exceptional

17 Jun 2026

Candice

This property was amazing well kept the food, staff and the owner wow just friendly and made you feel at home. From scheduling your driver to ensure safety. To the round the clock security to ensure guest safety.

10/10 I'll just again.

Family

6/10

Pleasant

17 Jun 2026

joel

The staff was excellent . And the bar tender was kind

Self

6/10

Pleasant

12 Jun 2026

Miranda

the room was clean

Partner

6/10

Pleasant

12 Jun 2026

Gaylord

Food in restaurant is good, the service is not so great. Wait staff gets mixed up too often, even when simplified instructions and even when summarizing. Not sure if wait staff or kitchen staff are remiss.
Prices are high for rooms, and the A/C blows directly on yo the bed in all rooms (rooms are small).
On a positive note tho, the property, the beach and pool are just wonderful.

Partner

8/10

Excellent

11 Jun 2026

Richard

Hotel staff were very helpful n pleasant. Room was clean but needed updated. Restaurant was bit pricey for average food.

8/10

Excellent

06 Jun 2026

Boris

Rooms were clean, but a bit dated. Staff, very friendly and helpful. Restaurant wasn’t great but convenient to have in the hotel. Location on the beach was a nice plus!

Self

10/10

Exceptional

05 Jun 2026

Apollos

The bathroom is very out dated with a lot of brown stains, that is both sink and tub. Otherwise my stay was good.

Self

10/10

Exceptional

04 Jun 2026

Reynaldo

Where we stayed the property was always well maintained and clean. All the staff there was very friendly and helpful. I enjoyed my stay very well.

Family_with_children

10/10

Exceptional

01 Jun 2026

Sabrina

Great stay

Family

10/10

Exceptional

28 May 2026

Mariam

Amazing stay at this hotel. The staff was so nice and attentive. I had the oceanfront view and it couldn't be better to wake up to the waves and the scenery it offered. Loved it, will def stay again. It's not all inclusive but prices are reasonable. Property kept intact everything was perfect.

Family

10/10

Exceptional

28 May 2026

Sasha

This property is exactly what I was looking for. The staff was friendly and welcoming, my accommodations spacious and comfortable, the beach access could not have been easier, the property was quiet, with plenty of activities for guests/families, the restaurant/lounge was only a step away, and breakfast was lovely. I appreciated every aspect of this property and especially the helpful staff. Thank you.

Self

10/10

Exceptional

27 May 2026

Heather

Hotel was perfect for our week vacation, great location, excellent food and very friendly hotel staff. Our rooms were clean, property is well cared for. Thank you to the staff that made our stay so welcoming and enjoyable!

Family

10/10

Exceptional

18 May 2026

Nakira Janelle

Room was very clean.

10/10

Exceptional

16 May 2026

Amanda

It was a lovely time , staff friendly and very helpful. Had no issues, they kept us updated on the happenings, specially the drought causing changes in water pressure etc. Overall, I will stay again. Beautiful facility and it's a nice distance from alot of activities and nothing beats access to the beach.

Partner

10/10

Exceptional

16 May 2026

Denise

Clean, friendly staff and great location.

Family

8/10

Excellent

14 May 2026

Phillmore Cornelius

Great location. Staff and cleaners was wonderful

Partner

10/10

Exceptional

12 May 2026

Konemanee

The room was a bit outdated but if you’re a traveller that is just in the room to sleep, it works well. The front desk were really nice! I find the staff for food + bar to be really slow. Ordered coffee and a bagel with cream cheese for breakfast before heading to the beach and I’m pretty sure the staff forgot until I had to go and re order again and wait another 20 mins

Good thing is the place is close to the beach which is also close to the boardwalk to catch the ferry to young island

Family_with_children

10/10

Exceptional

11 May 2026

Ryan

Clean, comfortable 1-night stay. Beautiful views, great food, and bar/food reasonably priced.

Partner

10/10

Exceptional

08 May 2026

anwili

Ok

Friends_and_family Friends

8/10

Excellent

08 May 2026

Marcia

Sunset Shores meets my expectations .
As a traveler.with what I am used to.
I will definitely return
Thanks for a comfortable stay ❤️

Self

8/10

Excellent

07 May 2026

Miriam

If you're on a budget and do not want to stay in a creepy hostel, this is the hotel for you. The toilets are a little slow with flushing , but thats expected in the Caribbean. The staff is pleasant and the hotel is on the beach, so you dont have to walk far to access the beach. There are also three restaurants within walking distance. The doors to the hotel could be modernized, but hey its an older hotel in the caribbean. Take it or leave it. The lobby and grounds were clean

Friends

10/10

Exceptional

04 May 2026

Yvonne

The hotel is beside the beach so it gives you direct access to the beach. The hotel itself it’s a little outdated, I had a hard time charging my phone inside the hotel. Staff were nice and polite. The hotel was clean.

Self

6/10

Pleasant

03 May 2026

Shavon

In the states we would call this a motel. The staff was AMAZING but the facilities are just very worn and outdated. My friends shower curtain fell down. My arm chair in my room had a very bad odor.

Friends

10/10

Exceptional

02 May 2026

Johann

I went with a large group. Very nice hotel, some rooms were renovated, some were dated and needed help. Food options were limited and a bit pricey but it’s a short walk to other nearby food spots that are open late. Overall it was nice for the cost. Staff was ok, Manager was nice. I will return.

Family_with_children

8/10

Excellent

01 May 2026

MARCIA

Nice place; great staff.

Partner

10/10

Exceptional

01 May 2026

Katrina

Standard 3 star hotel. Bathroom can be updated but hot showers with good water pressure was perfect! Food at restaurant was good but pricey similar to the US. Small pool but walk out to the beach was excellent. You can walk along the sand to get to other restaurants on the beach. WiFi and air conditioning worked well with no issues. Highly recommend a rental car to get around the small island.

Friends

10/10

Exceptional

28 Apr 2026

Sherly

The free welcome drink was an a nice touch.

Family_with_children

8/10

Excellent

28 Apr 2026

MARCIA

We enjoyed our short stay at Sunset Shores. The property is well maintained; yhe staff is friendly and professional. The ECO amenities were great. The food at the restaurant was good and the view from our room was gorgeous. There is a resident parrot who I talked yo everyday which was fun. My only suggestion would be to offer pool towels.

10/10

Exceptional

27 Apr 2026

Aaron

The service was excellent. Area was very clean. Loved the access from the pool to the each. Everything was just great about the hotel.

Partner

10/10

Exceptional

26 Apr 2026

Jenette

Sunset shores beach hotel was an amazing adventure everything I needed for my birthday adventure from the front desk to the kitchen the staff was awesome the Experience we had was like an all-inclusive hotel meaning the layout of the hotel and the surrounding my sister and myself enjoyed every moment we were there I send a big shoutout to everyone at the Sunset shores beach hotel please keep up the wonderful service and take care of each other thanks for an amazing time

Family

10/10

Exceptional

25 Apr 2026

Janis

Stayed 7 days. I was well fed, very relaxed and enjoyed my stay.

Self

6/10

Pleasant

24 Apr 2026

Bebe

Property location is perfect. Right on the ocean beachfront. Food is good. Staff is very friendly.
Property is very dated, needs major renovations.
No entertainment, no bar service inside or outside by pool during day or night. Need to go to neighbouring hotels to keep entertained.

Family_with_children

10/10

Exceptional

23 Apr 2026

Maria

Very good hotel. Hotel stuff was very friendly and very helpful.

Family

8/10

Excellent

21 Apr 2026

Brian

All round good experience

Business

10/10

Exceptional

16 Apr 2026

Rosamond

A great location for enjoying SVG. The staff are friendly and helpful.

Family_with_children

10/10

Exceptional

13 Apr 2026

Mark

If you want a wonderful team and a beautiful location with access to good restaurants, the beach, and sub-30 minutes into Kingstown, this is your place. They were friendly and helpful. The breakfast was delicious. Can't wait to return again.

Friends_and_family Friends

8/10

Excellent

12 Apr 2026

Malcolm

The pool and area around it were closed due to some awards function taking place. We didn’t know that til
We arrived and saw the staging being setup. And while there was a note in the room saying so that didn’t really help as we were already there
The dining room staff (all the staff actually) were very warm and friendly and the location is wonderful being right on the beach

Partner

4/10

Poor

10 Apr 2026

Rajab

Every interaction with the staff, apart Hudson, was a roll of the dice. A real roulette and you never knew what you were going to get. Uninterested, under resourced and ilprepared, the constant struggles with asking for literally anything be it a simple breakfast order which could take an hour, to asking for towels left us anxious. Truly a 3 star experience and missing the true Carribean vibes.

Family_with_children

10/10

Exceptional

09 Apr 2026

gretchen

This is an older property but well maintained overall. Reception staff were wonderful. Wait staff for breakfast was terrible at best. Service was beyond slow. 3 other tables did not receive any silverware, salt and pepper, never checked in and took 55 minutes for food to arrive. I have to ask for silverware and took salt and pepper from other tables. Much improvement is needed here. Staff was sitting and talking to each other rather than working.

Partner

4/10

Poor

09 Apr 2026

Elizabeth

I read reviews the service was slow and they were correct. The resort location is perfect you’re able to walk on the beach,swim,walk to restaurants! The room itself is out dated! Bed was comfortable it was one of those heavy foam mattresses. I looked at other properties all about the same as far as outdated! You’re in the Islands. Staff was very nice

10/10

Exceptional

03 Apr 2026

Michael Leonard

Yes it was all good. The pool was clean. The environments was nice. Plenty of saeting

Family_with_children

10/10

Exceptional

29 Mar 2026

Elizabeth

Amazing place to stay. Friendly staff. Perfect location

10/10

Exceptional

29 Mar 2026

Creslyn

Everything was wonderful. Great staff beautiful beach front.

Friends_and_family Family

6/10

Pleasant

28 Mar 2026

Lana

Nothing special about the cleanliness of the room. Staff was just doing their job, no warmth extended. The bar was okay and pool wss good.

Family_with_children

8/10

Excellent

28 Mar 2026

Karen

The grounds and area around pool and beach are extremely nice, Staff is very Friendly and helpful! But the bathroom need much renovations and can be scrapped more !! I would return

6/10

Pleasant

27 Mar 2026

Bianca

This was by far the worst experience I’ve ever had with front desk staff. One woman, Erica, stared me up and down before speaking, acted cold and controlling, and made me feel judged and unwelcome. During meals, staff hovered every few minutes asking “Are you ready?” while I was still eating, which was exhausting. The food was mediocre, the room outdated, and the atmosphere non-existent — no music, no vibe.

The male manager was more knowledgeable, the housekeeper was incredibly kind, and Hudson, one of the servers, treated guests with respect — they were the only positives.

At checkout, I had to pay for food while my card was locked because I was out of the country. Erica acted like I was playing games, even though I was just trying to resolve things quickly. Her behavior was controlling, dismissive, and completely unprofessional.

Honestly, the front desk staff needs serious retraining in customer service. Guests should feel welcomed and valued, not rushed or treated like a nuisance. This experience completely ruined what could have been a decent stay. they also need to learn some of they guest can bring a-lot of attraction “ THEY LOST

Self

8/10

Excellent

25 Mar 2026

Mark Anderson

Yes

Self

10/10

Exceptional

24 Mar 2026

Nicole

Loved

Business Family_with_children

10/10

Exceptional

22 Mar 2026

Sonia

We enjoyed our stay. The accommodations met all of our needs. The breakfast meal plan is a great idea but double check the charges aren’t on your bill.

Family_with_children

10/10

Exceptional

20 Mar 2026

Carlos Humberto

Yes.

10/10

Exceptional

18 Mar 2026

Nichole

Overall my stay at Sunset Shores was a great one. The staff was pleasant and very helpful. Room service was awesome; the ladies who cleaned my room did an awesome job. I would recommend this hotel everyone.

I recommend people reserve their rooms directly with the hotel.

Business Family

10/10

Exceptional

12 Mar 2026

Maria

Clean and comfortable room. Stuff is very friendly. Beach, sun and ocean just perfect.

Partner

10/10

Exceptional

03 Mar 2026

JAIE EDIO

My wife and I enjoyed ourselves very much at Sunset Shores. We actually had the opportunity to meet one of the owners and learn about the deep history of the hotel. The staff was VERY accommodating and really made our stay worth while. We’ll very likely visit again. Special Thank you to Margarita and Hudson for their excellent hospitality and service.

Family

8/10

Excellent

02 Mar 2026

Karen

The resort was older but well kept generally. My room was very clean. For some reason I was missing vanity door knobs and drawers. Bathroom very small, but rest of room was fine with 2 beds, table, bureau, tv, etc.
Pool area spacious with lots of chairs, loungers, and 2 bars.
Only negative was restaurant had mediocre food and lousy wait service.

Friends

8/10

Excellent

02 Mar 2026

George

Good value, excellent location on beach. Excellent common areas and pool. Office staff are responsive. No problems with the facility, except the restaurant service was quite slow.

Friends

8/10

Excellent

02 Mar 2026

Emily

great location on the beach and everyone working at the hotel was lovely. breakfast is the only edible meal at the restaurant.

Family_with_children

6/10

Pleasant

27 Feb 2026

Ashnique

Rooms needs a little upgrading. Rust was in the shower and black stuff in the corners of the sink

6/10

Pleasant

26 Feb 2026

Matt

Yes

Partner

10/10

Exceptional

25 Feb 2026

Andrew

We enjoyed our short stay. Great location, friendly, helpful staff.

10/10

Exceptional

22 Feb 2026

Aveeka

Room was very old school but perfect and comfortable in every way! I stayed for only one night but the staff was so friendly and kind and helpful. They are wonderful. I’d def be back because off their kindness. And the location was perfect.

Partner

10/10

Exceptional

21 Feb 2026

Takami

Great customer service and Location!

Friends_and_family Family

10/10

Exceptional

20 Feb 2026

Kahaliah

Clean room friendly and courteous staff

Self

10/10

Exceptional

19 Feb 2026

Thomas

Great Place & The Staff is Very warm & welcoming

10/10

Exceptional

19 Feb 2026

ROXANN

Yes everything was great, just need to have updated plug for charging port etc.

6/10

Pleasant

18 Feb 2026

Jo Ann

The staff at this hotel gets high ratings for their courtesy and attentiveness. The room was comfortable. The hotel and grounds although a bit older, was quite clean and well maintained.
My only complaint is the breakfast. Just didn’t work for us. We didn’t stick around for lunch or dinner (nor breakfast again) after our first morning. In spite of it all, I could stay there again if only to give it another chance.

8/10

Excellent

17 Feb 2026

Florentina Ancuta

Beautiful location on the beach, amazingly comfortable bed!

Partner

8/10

Excellent

17 Feb 2026

Urmin

We had a lovely seaview room on the ground floor. The staff were friendly and helpful. I have stayed here before and would stay again.

Partner

10/10

Exceptional

15 Feb 2026

Sarah

Very friendly staff. Nice pool and beach

Friends_and_family Family

10/10

Exceptional

15 Feb 2026

Kelly

The staff was the best—special shout out for Erica, Kalisha, and Curtis! They went above and beyond to connect with guests, to be helpful, and to make us feel welcome. The view of the sea, and the charm and comfort of the rooms are also highlights. Had a lovely experience!

Leisure Self

10/10

Exceptional

14 Feb 2026

Verneice onesha

Everything was great, staff very friendly, rooms clean.

Leisure Family

8/10

Excellent

10 Feb 2026

Johanna

Friendly staff, clean comfy room

10/10

Exceptional

10 Feb 2026

Livingstone

Was so happy to have a room on the beach front listening to the waves at night , very friendly and welcoming staff. The atmosphere was just amazing will definitely stay here again xx

10/10

Exceptional

09 Feb 2026

Rita

This little gem had spotless clean rooms. The outside staff does such a fantastic job on the grounds. I can only say that everyone there was so kind and accommodating.

Friends_and_family Friends

10/10

Exceptional

09 Feb 2026

Dwhyte

Rooms were clean, service amazing, ocean view .and food decent

6/10

Pleasant

07 Feb 2026

anwili

Room temperature and location was terrible! Also the staff at check in had an attitude and also kept me waiting unnecessarily

Business

8/10

Excellent

06 Feb 2026

Belinda

Room was OK with some rust in bathroom. Staff excellent. Menu choices OK.
Need to serve more local fruits and drinks like ginger beer etc., to have more authentic Vincy vibe. Views outstanding!! I would stay again.

Leisure Self

10/10

Exceptional

03 Feb 2026

Judith

Wonderful stay all around.

10/10

Exceptional

01 Feb 2026

Curlyann

Extremely friendly was the staff. Room was very clean. Lots of Choices on the menu. Love the cocktails, especially the non alcoholic; So refreshing.

8/10

Excellent

31 Jan 2026

Curlyann

The Staff was Extremely welcoming.
The room was spotless. The food was excellent. My favourite, the cocktails.
Even the non alcoholic ones, delightfully refreshing

Leisure Self

8/10

Excellent

31 Jan 2026

James

Well basically friendly. Hudson was great. Rooms are old and tired. Service was slow.

10/10

Exceptional

29 Jan 2026

christina

So close to the beach but comfortably away from the crowds when cruise ships were in

Leisure Partner

10/10

Exceptional

27 Jan 2026

Gerardo Mendoza

The staff was great, always attentive and willing to assist. The beachfront property is incredible, easy access to the beach.

Leisure Self

10/10

Exceptional

25 Jan 2026

Chantal

The front desk agent on check, top bartender and I cant forget the executive chef. The atmosphere is very peaceful. We will be back

Leisure Partner

8/10

Excellent

21 Jan 2026

Ion

Nice property with a great location/beach, good food and friendly people.

Leisure Family

8/10

Excellent

19 Jan 2026

Janelle

Older property with comfortable,clean rooms, keep open mind and enjoy the amazing ocean views where you are only steps away from dipping in. Nice friendly receptionists, bar service team and security guards. Always felt safe and comfortable here.

Leisure

10/10

Exceptional

16 Jan 2026

Crystal

This is an older hotel that has been operating for more than 50 years, and that shows in some areas. The rooms feel somewhat dated. The food was not very good, and the menu options were limited. On the positive side, the staff was helpful, the beds were comfortable and clean, and the rooms were cleaned daily.

The location is convenient, with easy walking access to other restaurants and bars along the boardwalk. Those restaurants are not that great either, but they are better than the hotel. The beach water is clear, although beach chairs and umbrellas must be rented from locals. Public transportation is readily available, with vans stopping right outside the hotel that can take you to Kingstown or in the opposite direction for $2.50 EC. This made it easy to reach supermarkets in either direction to buy water, snacks, or other essentials.

We stayed in two rooms. It took four days to receive a safe in one of them, so we had to share the available safe during that time. There was also a ceiling leak in room 14, and the water pressure in room 16 was very low.

Leisure Family

10/10

Exceptional

16 Jan 2026

Sarah Ann

Friendly staff
Clean rooms and grounds

Partner

10/10

Exceptional

16 Jan 2026

Kevin

Great place.

Leisure Partner

2/10

Poor

15 Jan 2026

Ryan

Do not stay here unless you have no other option. Even then, there are better hotels nearby, Mariners Hotel is far better.

We booked a 10 night stay at Sunset Shores Beach Hotel. Less than 24 hours before our flight, they told us they were overbooked and moved us to Paradise Beach Hotel for the first two nights. They would not respond to questions about the change. The room was a downgrade, smelled moldy, had visible mold in the AC, no hot water, and constant smoke from neighboring rooms.

After two nights, we were forced to check out at noon but could not check into Sunset Shores until 3 pm, despite this being their mistake. They offered a so called “complimentary” dinner, which later came with undisclosed restrictions limited to the cheapest menu items.

When we finally checked in, the AC did not work. We were moved again to their “best room,” which still had mold, broken fixtures, poor construction, and another moldy AC unit. At that point we canceled our stay.

Management was never available despite repeated requests. Service was slow, unfriendly, and indifferent. Based on our experience and other reviews, this appears to be a pattern. The operation felt disorganized, dishonest, and unconcerned with guest satisfaction. I strongly recommend staying elsewhere.

Leisure Partner

8/10

Excellent

11 Jan 2026

Karessa

Nice staff, room was great. Only thing the restaurant service was very SLOWWW.

10/10

Exceptional

08 Jan 2026

Claude

Clean room, comfortable bed, nice swimming pool, beach front, quiet, safe, great staff, 15-minute walk to grocery stores, bakery and eateries.

8/10

Excellent

05 Jan 2026

Hyacinth

I would have given a 5-star rating if they had better food choices, and when they have weddings, they should provide better accommodations to their guest.

Leisure Family

8/10

Excellent

04 Jan 2026

Felix

Soft beds. Door locks desperately need to be replaced though