Riad O2

10/10

Exceptional

24 Jun 2023

Abdoulrahman

The place is huge and very clean. Close to almost anything you need. The showers can be better but they do the job.
The breakfast is great and the ladies who make it are amazing. highly recommend.

Leisure Family_with_children

10/10

Exceptional

27 Dec 2019

Sidney

Lovely hidden riad deep in the medina.

We had a great room, the Oeuf Room with an awesome bath tub. It was quiet and the hosts were very nice. It was difficult to find, but once we found it, it was fun to have this secret hidden away lair to return to each night after exploring the city. Definitely a nice place to stay.

Partner

8/10

Excellent

15 Sep 2019

Anna

Dinner was fantastic!
Staff were friendly. Beautiful terrace.

Leisure Friends

10/10

Exceptional

06 May 2019

Verified traveler

Very warm and friendly people. This riad is fantasic, peaceful and quiet, highly recommended! Breakfast is high quality and highly recommend getting dinner on the terrace.

Leisure Partner

8/10

Excellent

01 May 2019

Verified traveler

It is a nice Riad very close to the centre of Medina. The staff is really friendly. The old the old part of Marrakech was a shock to us when we arrived. I am not sure I will stay in the centre of Medina next time as I

4/10

Poor

02 Apr 2019

Verified traveler

Avoide

We had written a review to our hotel directly but had received no reply.
We where not checked in and the manager was no where to be found. It advertises as a restaurant but when asking for a snack where told nothing was in the kitchen... 2 nights in a row.
Staff are unwelcoming and when checking out received no goodbye from the lady. On a whole i would avoid this hotel

Partner

10/10

Exceptional

08 Dec 2018

Alex

Great spot in Marrakech!

Excellent experience with a wonderful staff. The rooftop was excellent and I did yoga up here both days! The food was great and the hammam and massage was wonderful! It was also quiet :)

8/10

Excellent

02 Nov 2018

Verified traveler

Nice place if you want a traditional riad

Very friendly, nice staff, helped us organise trips, massage, find our way round the local area
Riad has a lot of charm, traditional features
Rooms are very clean and beds/sheets comfortable
Breakfast was good but a bit repetitive if you stay multiple days (we stayed 4 nights)
We had a nice dinner there one night too.
Wifi in our part of the riad did not work at all. We had to go to the main part for any wifi at all and that was limited - for a family holiday no/limited wifi is not the end of the world (kids may disagree!) but is is nice after an excursion to to some online research of where we went / plan the next day, so this was frustrating.
And be prepared for the imam doing the early morning call to prayers!
Overall an enjoyable part of our Marrakech experience - nice to stay in a traditional venue rather than a modern hotel

Family

8/10

Excellent

26 Sep 2018

Andrea

Despite a travel arrangement snafu, I had a great stay at Riad 02 to celebrate my birthday. Annette, Moad, Hassan, Rachida, and the rest of the staff were helpful with providing directions, recommendations, and more. The jacuzzi was a great way to end busy nights walking the maze-like Medina. If you're lucky, you might get to hear Gnawa performances on nearby rooftops. I didn't try the dinner but the breakfast was tasty.

Partner

10/10

Exceptional

28 Aug 2018

Jacob

Beautiful riad in the heart of the old town

We couldn't wish for a better hotel to stay in! The room was beautiful, very spacious and very nicely decorated. The stuff doesn't speak much English, but we didn't have any problems to sort anything with them out. The breakfast on the terrace was amazing and also very tasty. They served us whenever we needed. You will not stay directly at the main square which was a really good thing for us as we like to stay and eat like locals, not tourists. The jacuzzi was lovely as well. I would highly recommend it to everyone who wants to experience true Marrakesh in a beautiful place.

8/10

Excellent

17 Feb 2018

charlotte

Authentic riad - a pleasure to return to

A fantastic place to stay with warm welcoming staff. So pleasant and happy to take on board any wishes such as meal requests. A little cold inside (which can be a relief in the hot summer months) and no room facilities as such (no hairdryer, tea or coffee making facilities) but really interesting, clean, individual rooms. We loved it here. Thank you

4/10

Poor

30 Nov 2017

Verified traveler

Poor service

No one to speak English, very secluded and when you try to take it up with the hotel (when u manage to contact someone) they are not very reasonable at all!
Also very expensive compared to other places .

Partner

4/10

Poor

20 Nov 2017

BV

Great staff but services not so good

Food needs to be improved. I ordered food for the night, as the hotel is located a bit far from closely restaurants. It was prepared in the afternoon and then reheated for me at night. So it was not so fresh.
Getting the taxi from hotel on arrival is highly recommended as the place is hard to find. Then for the departure it´s best to take a local taxi and pay half the price.
They have a nice hammam but massage therapist was not so good. So, probably better to go to specialized places in town.

6/10

Pleasant

20 Nov 2017

paul

Good Hotel and staff but poor food

Breakfast was a complete let down. Only 2 types of jams and honey with bread! A small jar of orange juice in a country who grows orange plenty. No protein at all (no cheese or eggs)! 17 Euro/person dinner was just a rip-off. You can get better food here with that money in UK. Not recommended family with children at all.

8/10

Excellent

23 Sep 2017

Verified traveler

You must eat here!

Rasheda (hope I spelt this correctly) was amazing and her food was the most incredible you must have dinner on the roof Terrace .

10/10

Exceptional

13 Aug 2017

Yusuf

Good location, hosting & friendly staffs

Enjoyed staying at this hotel with my family for 11 days
Staffs helpful & very kind & enjoyed the foods & also like the morocco Hammam & very pleased with the services we had received during our stay 😁😁😁

10/10

Exceptional

28 Dec 2016

Lisa

Lovely Stay at Riad 02

We had a lovely time staying at the Riad O2 recently. The staff were very attentive and so friendly. Prior to our stay I emailed the riad and they offered to make a cake for my boyfriend's birthday. The reason for our trip. It was such a nice gesture. We would defintely recommend staying here!

10/10

Exceptional

14 Dec 2016

Laura

BEAUTIFUL FELT LIKE FAMILY :)

Felt like we were staying at a family holiday house! The staff well looked after us,cooked us fresh breakfast every morning (moroccan pancakes,fruit,butter,honey,jam,mint tea,coffee),helped us with taxi service and excursions..we also booked a spa day at the riad,we had private therapists for the hammam and massage,well worth the money,plus we got the jacuzzi boiling hot all to ourselves :)
The riad is located in the Medina area,the centre of the old town,great area to experience the real Marrakech. Half hour walk to the main square or 5mins by taxi. Lots of local shops and restaurants around,walking distance. Very clean place,towels changed every day,air conditioner/heater in bedroom,drinks available to purchase at the riad or free tea/coffee at any time :)
Thank you to the whole team for helping us bring home great memories of Morocco!

Family

10/10

Exceptional

26 Nov 2016

Jonathan

Perfect for medina visits.

Stay was great, organised the transfer from the airport Hicham was waiting to collect us even though we landed early with sign for riad o2.
I would suggest this transfer, I have been to morocco several times and when you arrive it aviods the hassle of negotiating prices for taxis and also navigating through the intertwining maze of paths to locate the riads.
On arrival we completed some paperwork and our bags taken to our room.
We walked into the medina on the first evening, this was a 15-20 minute walk. Good if your happy to walk, otherwise it's approx 80dirham for a taxi.
The room was narrow and two single beds but we did book this so would be ideal if you were travelling as friends or don't like to share with your partner :-S
Breakfast was good, had it on the roof in the morning sun, very picturesque.
Overall the staff were friendly and accommodating. Good location, clean room and excellent price.
We did only stay one night as we just wanted to visit the medina for one evening and then moved out of town to a villa.

Partner

10/10

Exceptional

07 Aug 2015

ali

Great accommodation facility for a family!

Overall Riad O2 is an excellent accommodation facility for a large family. Large space and options available. The staff including the two cooks (Rashida 1 & 2) and Hassane were outstanding.

Family

6/10

Pleasant

03 Jun 2015

Verified traveler

Okay Riad

The two cooks and nightwatchman at the Riad o2 were great but the guy who checked us in, and the only one who spoke English and said he'd be there for our 3 day stay to ask him anything, vanished after the first day and one of the cooks checked us out. Lack of communication from his part left us feeling slightly jilted about a day-tour we expected to include more than it did. We are two girls and not about to go off alone into the jungle with a random guy who said he was a "guide" to the waterfalls after approaching us at a riverside restaurant we ate at. Because of this, and because we thought we'd be joining another group and not going alone with a stranger and without our driver, we declined on the trek, which felt like we didn't get our money's worth. Overall, though, a good Riad in a quiet neighbourhood right outside of the start of the Souq. A 15 minute walk to the Square and close to a taxi rank. But don't rely on the staff at the Riad to be helpful with information outside of their own cooking and waiting duties. If you don't speak French or Arabic it can be a challenge communicating. Our biggest gripe was the beds. Concrete hard mattresses and flat pillows. Our necks and hips were aching after 3 nights. It might have been better to sleep on the roof terrace sunbeds. Individual rooms don't have locks on the doors so don't leave anything in the room without securing it.

Family

10/10

Exceptional

22 Feb 2015

Ellen

A lovely homely riad

We had a fantastic stay in Riad O2. The riad is beautifully decorated and the staff were friendly and welcoming. We organised a taxi with the riad prior to out stay, we were met at the airport and dropped on the closest road to the riad and then handed over to someone else who guys us through the network of lanes to the riad. A "tip" to the guy that tool us all the way to the road was expected which was difficult when we didn't have any small change. We were given some handy tips on finding out way out of the riad to the main road and didn't once get lost :-)
The riad is about a 15-20 minute walk to the main square.
The had a gorgeous home cooked lamb tagine in front of the open fire, which I'd highly recommend. We also had a traditional Gommage in the riads Hammam... This was an interesting experience!
Great stay. Very welcoming. Highly recommend.

Family

6/10

Pleasant

22 Dec 2014

Verified traveler

Decent apartment great staff

The Riad was generally okay. We arrived late one evening going through dark alleys getting to the Riyadh which had a travel party of four guys really spooked up until the point we entered the reception area. We were impressed with the top floor apartment which was well kept and clean. However, The weather in Marrakesh was very cold and wet and it's resinated into the apartment. Unfortunately the heating in one of the rooms was not working properly until we had to contact Hassan in the reception area. this staff was generally quite helpful unfortunately the weather made our stay a bit glum. This is no reflection on the Riad which was okay but a bit far from the Medina so if you are looking for something closer then it would be best to look in the market area.

Family

8/10

Excellent

19 Dec 2014

Sheena

Beautiful Riad, Friendly Staff, and Great Location

We spent a week there, and it was perfect. The location is perfect, you can walk to anything and everything that you want to see in Marrakech! The Riad itself is beautiful, with an amazing courtyard, and a lovely rooftop covered in nooks for hanging out, day beds and berber tents. We often watched the sunset and enjoyed a bottle of wine under a tent there. They also have a jacuzzi, a private hamman and a great chef. The staff was super friendly and eager to please.
I recommend using the airport transfer service because the Riad can be hard to find at first. They also have an in-house guide that is very helpful :)

Partner

8/10

Excellent

17 Nov 2014

Sardar Ali

Riad O2 marrakkech thumbs up!

Great homely environment with fantastic food. A buck from the normal hotel environment, the Riad O2 staff were very welcoming and were always available to make our stay in Marrakech as comfortable as possible. We tried a number of different restaurants during our stay and none could match the traditional home cooked food provided by the Riad O2. A big thank you to all the staff including Mu'adh, Hassan, and the two cooks Rashida and Rashida. We will most definitely recommend staying at the Riad O2. One minor negative was that the rooms do not have an external lock so we were initially always worried about our valuables, however we were assured this wasn't a problem and our belongings were safe.

Partner

10/10

Exceptional

19 Oct 2014

Juliette

Beautiful friendly riad

The staff at the riad couldn't have been more friendly and accommodating.

Rooms were beautiful with a lovely paired back, authentic Moroccan style. Roof terrace was a perfect relaxed setting too. Would recommend the Hammam.

Location was a bit out of the way.

8/10

Excellent

29 May 2014

Anila

Unique Moroccan Experience

About a week prior to arriving at the riad I received an email about airport shuttles, dinner and massage options. We arranged for pick up and dinner on arrival. Isham was our taxi driver and was very friendly and welcoming. On the way to the riad he asked as questions regarding our stay and offered to taxi us through Marrakech since we only has one full day to explore. We accepted it was well worth the price bc we didn't have to deal with taxis & figuring out the places to go... The riad itself is quiet and beautiful in its own rustic Moroccan way, the staff was extremely accommodating and kind. Location wise, the riad is about a 20-30min walk from the market square and would have trash all throughout the alleyways leading to the riad. Our room must have been close to a side street somewhere because one of the nights there was a lot of noise and racket coming from outside.... The toilet closet was small, it was difficult to get a good temperature of water, it was either pretty hot or cold. When we left the room windows closed, there would be a distinct bathroom odour that would linger in the room, but wasn't to the point of annoyance. Other than that, it was a lovely 2 night stay.

Family

10/10

Exceptional

15 Mar 2014

Thomas

Beautiful, clean, nice hotel

Nice, quaint, comfortable hotel. It was a little tricky to find, so I had to have some teenagers show me to the hotel and then they complained when I did not give the "enough" money, which was annoying, but I expected that. Maybe if the hotel provided more clear directions about how to get to the hotel from the main Marrakech roads, that would have been nicer. But overall, I had a great stay.

10/10

Exceptional

18 Nov 2013

Verified traveler

lovely raid

Relaxing riad in the heart of Marrakech.

10/10

Exceptional

12 Nov 2013

Verified traveler

lovely place with warm staff

This is a lovely riad in the middle of town. It's nice and peaceful with the heart of Marrakech on your doorstep. Ten min walk to the souks.

Staff are very friendly and sweet.

Partner

4/10

Poor

11 Aug 2011

Verified traveler

Style Over Substance

We were looking for a comfortable place stay. Based on the reviews from other travellers, we thought this would be a solid place to stay. I wont go in to the details but the place is subpar. The employees were not unkind but they don't understand the concept of good customer service. The owners only visit the riad 2-3 times a year and the lack of care shows in many ways. The place is not what they market it to be to us foreigners. The place looks 'cute' but that is the only positive about this place. If you are looking for comfort, avoid this place.

10/10

Exceptional

10 Dec 2024

Alberto

La zona puede asustar un poco de noche, pero realmente no hay ningún problema. Se llega en 15 minutos a la plaza Jemaa El Fna, que es el centro de la medina. El riad es impresionante por dentro, y el trato impecable.

Leisure Family

10/10

Exceptional

11 Aug 2023

Rachida

Dear all, Dear Hassan and Rachidas,

Thank you very much for the pleasant stay at the Riad. Hassan and Rachida's: What a valuable team you are to the organization! How we enjoyed the beautiful Marrakech, but especially your hospitality. What a warm welcome and top service! Nice neat Riad, clean, top breakfast and the host Hassan did an excellent job. It felt like coming home!
I will definitely recommend the Riad to family and friends and hopefully I can use it again myself in the future!

Warm regards and see you soon!

Leisure Family_with_children

10/10

Exceptional

18 Dec 2019

Verified traveler

the hosts were very friendly and helpfull. the Riad is beautiful and located very central. Hisham, our driver was great in showing us around and we really reccomend to have dinner at the riad, the food was delicious! we will definitely come back.

Leisure Partner

10/10

Exceptional

08 Dec 2019

Hervé

Très bien

Rad tres agréable
La maison sépare du Riad avec terrasse privative est parfaite

Friends_and_family Friends

2/10

Poor

16 Nov 2019

Bruno

Très mauvais rapport qualité prix
Tromperie sur le site avec des photos qui ne correspondent pas à la réalité
Aucun respect du client

Leisure Partner

10/10

Exceptional

09 Nov 2019

Sanna

One of the most wonderful experiences in Marrakech

This Riad was one of the most beautiful experiences during our trip. They made us feel like home and the Riad itself is very calm and cozy. The location can be a little tricky, the first time you might need a little guidance. We had a room with bathtub, which was wonderful. If you like to have long, calm mornings on the rooftop in the sun after a good breakfast, this is the spot!

Partner

10/10

Exceptional

26 Oct 2019

Verified traveler

Très joli Riad Proche des souks au coin de la médina
Belle chambre, superbe terrasse pour se détendre et jaccuzzi à disposition (seul bémol il faut demander tous les jours à ce qu il soit chauffé et pour quelle heure car il faut 4h pour le chauffer)
Le personnel est adorable les deux cuisinières vous préparent un copieux et délicieux petit déjeuner le dîner est possible et très bon superbe tajine...le personnel vous accueille avec le sourire du début à la fin de votre séjour
Je recommande ce Riad, mon amie et moi avons passé de très jolis moments pour notre première visite à Marrakech !

Leisure Friends

10/10

Exceptional

15 Sep 2019

Yannis

Très joli Riad !

Séjour très positif en famille !

5 adultes et 1 enfant, appartement très spacieux, riad en pleine Medina c'est génial !
Merci aux 2 Rachida pour leur accueil. Petit-déjeuner servi en terrasses très agréable. Je recommande Hassan pour assurer excursions et déplacements, il est au top !

Friends_and_family Family

2/10

Poor

02 Sep 2019

Verified traveler

Schrecklich, schmutzig nicht wie auf den Fotos und verstecktes Ort obwohl wir es bezahlt haben sind wir weg gegangen

Leisure Family

6/10

Pleasant

15 Aug 2019

Verified traveler

El Riad es maravilloso, el personal exquisito, el desayuno fantastico. La ubicación es lo peor, el camino hasta llegar al Riad es desolador, sucio, caótico y desaconsejable sobre todo para familias con niños.

Leisure Family_with_children

8/10

Excellent

15 Jul 2019

Mario

Riad O2 chewing gum room

Il riad O2 ha un'ottima posizione appena fuori dai souk ma in piena medina, entrati sembra di stare in un'oasi di pace nel caos di Marrakech. Il personale è molto gentile e disponibile e anche se parla prevalentemente in francese non ci sono particolari problemi di comunicazione. Rashida è una cuoca eccezionale, dovete provate le sue Tajine. Hassan, il manager, è sempre presente la sera per qualsiasi richiesta e riesce a farti sentire come a casa. La struttura è molto ben organizzata, la terrazza con le due tende berbere è ottima per fare colazione (abbondante e deliziosa) o cenare, eventualmente anche per stendersi al sole. Noi alloggiavamo nella Chewing Gum Room, il letto è comodo e la stanza è ampia, unica pecca, la vasca da bagno ha i bordi troppo bassi e non è possibile fare un vero bagno, l'acqua non può salire abbastanza altrimenti allagherebbe la camera. La piscina del cortile andrebbe perfezionata, magari aggiustando l'idromassaggio e riscaldando leggermente la temperatura dell'acqua. Non abbiamo usufruito dell'hammam e dei servizi aggiuntivi ma i prezzi da listino non sono eccessivi ma rispettano la media del resto della città e a volte leggermente più bassi.
Ottimo il tè alla menta!

Partner

10/10

Exceptional

10 Jun 2019

Mar

O2 estupendo riad

estupendisimo riad. el servicio, muy bueno y el alojamiento precioso. Por poner un pero, a media hora de la damos plaza, pero al ir andando al centro, ves el Marrakech profundo, con su gente, su vida, su mercado.. su esencia. Al caer la noche, la vuelta en taxi es mucho más comida, rápida y segura. Éramos 6 chicas y no queríamos problemas....

Friends

8/10

Excellent

06 May 2019

Famille

Établissement propre et bien situé
Personnels accueillants et à l’ecoute
Nous avons bcp apprécié l’accueil à l’aéroport par Isham et nos différents parcours avec HAssan.
Ce qui nous a pas plu c’est le bruit la nuit impossible de dormir du fait que les fenêtres ne ferment pas bien !
Les photos sont pas tout à fait conforme à la réalité !!!!

Leisure Family

8/10

Excellent

13 Apr 2019

sandrine

Hôtel accueillant quoique un peu bruyant la nuit.

Family

10/10

Exceptional

10 Feb 2019

Åsa

Spännande boende mitt i Medinan

Jättetrevlig vistelse på Riaden. Vi bodde här i en vecka. Miljön är så trevlig. Taket är underbart, att inta sin frukost eller ligga och sola på. En fin service där du kan få midddg på kvällen och kan boka utflykter. Läget är perfekt, vi gick överallt, att bo inne i Medinan på detta sätt mitt bland Marockanska familjer är roligt.

Partner

10/10

Exceptional

08 Feb 2019

Verified traveler

Riad fantastico

Location bellissima

Friends

10/10

Exceptional

17 Jan 2019

Bengt

Hög mysfaktor

Mycket hög mysfaktor på Riad O2, ytterst vänlig personal, bra frukost. Som vanligt i Medinan knepigt hitta även till Riad O2, smala krokiga gränder, använd Riadens erbjudande om guidning till Riaden vid ankomst till Marrakesh.

Partner

8/10

Excellent

28 Nov 2018

Hanna

Trevligt och enkelt boende

Liten trevlig riad, med vänlig personal. Dock väldigt hård säng...

Family

10/10

Exceptional

26 Nov 2018

Christoffer

Fantastiskt hotell, med helt underbar personal.

Friends