Hirayuonsen Yamatokan

Important information

• Property Alerts

  You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

  We have included all charges provided to us by the property.

• You need to know
  • Reservations are required for private bath/onsen. Reservations can be made by contacting the ryokan prior to arrival, using the contact information on the booking confirmation.
  • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
• Special Instructions
  There is no front desk at this property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.
• Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

  • Japanese futons are provided based on the number of adults in the reservation.
  • Additional fees may apply to children for items such as extra bedding and meals.
• Minimal age
  18
• Optional fees
  • Fee for full breakfast: approximately JPY 2000 per person

  The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

• Spoken Language

  Japanese

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