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Hotel Zade

Erzurum · Turkey

Muratpasa Mah Ismetpasa Cad No 27View location

9.2/10Excellent275 Reviews
Cleanliness9.4/109.4
Service9.2/109.2
Comfort9.0/109.0
Condition9.2/109.2
Neighborhood8.4/108.4
Amenities9.2/109.2
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Hotel Zade

Enjoy stunning views from the rooftop terrace at Hotel Zade, a centrally located Art Deco hotel in Erzurum. Make use of complimentary Wi-Fi and concierge services.

The hotel features a restaurant with room service (limited hours), and a daily complimentary buffet breakfast (weekdays 7:00 AM to 10:00 AM, weekends 7:00 AM to 10:30 AM).

Other amenities include a television in the common area, a reception hall, dry cleaning/laundry services, a 24-hour front desk, luggage storage, and free valet parking.

Each of the 35 individually decorated guestrooms features a minibar, an 82-cm Smart TV with satellite programming, complimentary Wi-Fi, and a Select Comfort bed with premium bedding. Private bathrooms include rainfall showerheads and designer toiletries.

Read more about this hotelShow less

Hotel Zade is within a 15-minute walk of Rüstem Pasha Caravanserai and Ulu Cami, and a short drive from Erzurum (ERZ) Airport.

Centrally located in Erzurum, Hotel Zade is within a 15-minute walk of Rüstem Pasha Caravanserai and Ulu Cami. This hotel is 0.7 mi (1.1 km) from Çifte Minareli Medrese and 3.3 mi (5.3 km) from Palandöken Mountain.

Make yourself at home in one of the 35 individually decorated guestrooms, featuring minibars and LED televisions. Your Select Comfort bed comes with premium bedding. 82-cm Smart televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected.

Private bathrooms with showers feature rainfall showerheads and designer toiletries. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free valet parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Entertainment
Smoking areas
Accessible facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until Anytime
Check-out until 12:30 PM
Minimum check-in age 15

Hotel policies

No rollaway/extra beds available Professional property host/manager Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in Pets not allowed Service animals not allowed

Cleaning and safety

Sanitization
Cashless transactions are available

Important information

  • You need to know
    • Couples wishing to share a room must provide proof of marriage.
    • No pets and no service animals are allowed at this property.
    • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards, and outdoor lighting
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
    • Property Registration Number 2021-25-0022
  • Minimal age
    15
  • Spoken Language

    Russian

    English

    Turkish

Nearby attractions

Ataturk House Museum 0.4 km / 0.3 mi
Yakutiye Medresesi 0.6 km / 0.3 mi
Erzurum Museum 0.6 km / 0.4 mi
Turkish-Islamic Arts & Ethnography Museum 0.6 km / 0.4 mi
Erzurum Archaeology Museum 0.6 km / 0.4 mi
Lala Mustafa Pasa Mosque 0.6 km / 0.4 mi
Ataturk University 0.7 km / 0.5 mi
Erzurum State Theatre 0.8 km / 0.5 mi
Caferiye Camii 0.8 km / 0.5 mi
Rüstem Pasha Caravanserai 1 km / 0.6 mi
Erzurum Citadel 1.1 km / 0.7 mi
Castle of Erzurum 1.1 km / 0.7 mi
Great Mosque 1.2 km / 0.8 mi
Ulu Cami 1.2 km / 0.8 mi
Üç Kümbetler 1.3 km / 0.8 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 35
  • hotel
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Valet parkingExtra charge
  • Airport Shuttle
  • Room service
  • Laundry service
Show 20 more facilities & services
  • 24-hour securityExtra charge
  • Bellboy service
  • Smoke detector
  • Hotel safeExtra charge
  • Lift access
  • Terrace
  • Concierge
  • Luggage room
  • Clothes dryer
  • Towels and bed linenExtra charge
  • BarExtra charge
  • Restaurant
  • Smoking areaExtra charge
  • Meeting room
  • TV lounge
  • Breakfast
  • Breakfast buffet
  • Non-smoking establishment
  • Minimum check-in age: 15
  • SkiingExtra charge
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-1

    Photos are not available for this room type.

    Hotel Zade

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE LUXURY CITY VIEWDOUBLE • LUXURY CITY VIEWDBL.CV-LX

    Photos are not available for this room type.

    Hotel Zade

    DOUBLE LUXURY CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    LUXURY CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CV-LX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST

    Photos are not available for this room type.

    Hotel Zade

    Double or Twin STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CITY VIEW QUEEN BEDDOUBLE • CITY VIEW QUEEN BEDDBL.CV-QN

    Photos are not available for this room type.

    Hotel Zade

    DOUBLE CITY VIEW QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CITY VIEW QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CV-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Hotel Zade

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BEDDBL.DX-KG

    Photos are not available for this room type.

    Hotel Zade

    DOUBLE DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM CITY VIEW TWO BEDSFAMILY ROOM • CITY VIEW TWO BEDSFAM.2B-CV

    Photos are not available for this room type.

    Hotel Zade

    FAMILY ROOM CITY VIEW TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    CITY VIEW TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.2B-CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXERoom • DELUXEROO.DX

    Photos are not available for this room type.

    Hotel Zade

    Room DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Hotel Zade

9.2
Excellent
275 Reviews
Cleanliness
9.4 /10
Service
9.2 /10
Comfort
9.0 /10
Condition
9.2 /10
Neighborhood
8.4 /10
Amenities
9.2 /10
75 reviews shown
10/10
Exceptional
01 Jul 2026
Richard
Fab breakfast on day one but gradually declined each day. Only little things, but no menemen and then no bread suitable for toast.
10/10
Exceptional
29 Jun 2026
Serkan
Excellent location and staff.
Self
10/10
Exceptional
20 May 2026
Johanna
Great breakfast, clean room, good location
Partner
10/10
Exceptional
16 Apr 2026
David
Reasonable taxi ride to gondola, great breakfast.
6/10
Pleasant
07 Mar 2026
Rhett
Clean but without any amenities
8/10
Excellent
07 Jan 2026
Katie
A lovely stay for a few nights, the staff were friendly and the room was clean, comfortable and warm. Breakfast was varied and tasty too.
Partner
10/10
Exceptional
29 Oct 2025
ALEX
Great hotel, kind staff, super room, very clean and wonderful brekki. Thank you team
Self
8/10
Excellent
25 Sep 2025
Hakan
There was works at the entrance, other than that everything was gooe
Business
8/10
Excellent
22 Sep 2025
Pawel
Very good location.
Business
10/10
Exceptional
06 Sep 2025
Andraws
Very clean room
Friendly staff
Leisure Friends
6/10
Pleasant
07 Aug 2025
Ali
Air condition is not working
Leisure Family
10/10
Exceptional
01 Jul 2025
Marc James
We just completed a 2-night stay at Otel Zade. We've been travelling through Turkey for more that 2 weeks and this was, by far, the best place we've stayed. From the room, to the breakfast, to the front desk, everything was perfect. House cleaning was very efficient, the front desk staff were helpful, and the breakfast help ensured that there was plenty to eat and that the large seating area was cleaned promptly. I can't imagine a better hotel in all of Erzurum.
Leisure Family
2/10
Poor
21 Jun 2025
Maryam
We stayed one night, One of my main concerns was the lack of basic amenities, such as an iron, which are typically expected in hotel accommodations.

We hope you will take this feedback into consideration to improve the guest experience for future visitors.
8/10
Excellent
11 Jan 2025
Steven
The hotel is spotlessly clean, breakfast is amazing and the staff are so helpful. Location is brilliant, so many places to eat just outside of the hotel.
The only issue I found is noise transfers from the room above as the floors are all tiled.
Leisure Self
10/10
Exceptional
18 Dec 2024
Mansur
It's a really nice hotel with helpful staff, great breakfast and clean rooms. Way better than expected.
Leisure Family
10/10
Exceptional
19 Oct 2024
Robert

Luxurious hotel stop in Erzurum.

We were not sure what to expect when we booked the hotel as the city of Erzurum is described as a transport hub, so it was a pleasant surprise to find such a great hotel. Warm cozy and chic with modern decor. We both had our best sleeps in two weeks travelling the Anatolia region. Breakfast was excellent huge choice and coffee also which has been the first time also we were able to drink a hot coffee for breakfast. I would highly recommend a stay in Hotel Zade
Partner
8/10
Excellent
24 Aug 2023
Nava
Nice hotel in an attractive place. By Walking distance from Arzorum Castle and other attractions.
The room is pleasantly furnished.
The breakfast is good and staff is efficient.
The only disadvantage is that there is no air conditioning in the rooms. When it's 43 degrees outside, this disadvantage is unbearable. Therefore, I will recommend the hotel only during winter time
Leisure Friends
10/10
Exceptional
17 Sep 2022
Ahmad
all of my room is the best in erzrum specially breakfast and reservation.
Leisure Family
8/10
Excellent
20 Aug 2022
nazli
Good
Business Self
10/10
Exceptional
07 Jul 2022
Iqbal
Very very nice hotel that compares to 5 star hotels. Breakfast is extremely great. Rooms and area are very clean and staff is helpful…,,excellent for the money
Leisure Self
8/10
Excellent
17 Jun 2022
nazli
Clean and good
Leisure Self
8/10
Excellent
11 Jun 2022
nazli
Good
Leisure Self
8/10
Excellent
13 May 2022
Kadi
Eco-friendlyness! It was able to use waffle-bowls to serve and have jams, honey, creams.
Leisure Self
10/10
Exceptional
27 Jul 2021
alireza

Excellent

It was so comfortable and we liked the service's that hotel made for us
It was so clean and the reception was so polite and friendly
Friends_and_family Family
2/10
Poor
22 Jul 2021
Verified traveler
They cant speak English
I have booked 3 rooms for 2 person each and had to pay extra money as they said only one name was showing in system, i called expedia and they were very poor and did not give me any solution
Leisure Family
10/10
Exceptional
07 Jun 2021
Daniel
Her şey mükemmel!
Business
8/10
Excellent
16 Apr 2021
Asaad

Less than average

The room is spacious and very well decorated, staff at the front desk supported in quick check-in procedure. The hotel location is great as
it's approximately near the heart of the city and most of the city locations can be reached from the hotel in reasonable time. However, the room that i stayed in was not well insulated, i could hear all the sounds from the next and upper rooms. I could also hear the sounds of toilt flushing from upper rooms and badly enough bad odors filled the room whenever my neighbors used their toilet!
Finally, although i arrived to the hotel at 10,00 PM, the receptionist called next day at 12,05 PM to tell me that i should empty my room, which was really rude.
Self
10/10
Exceptional
19 Sep 2020
Omar

Outstanding hotel and service

Beautiful hotel. Spacious room. Very clean. Comfortable bed and pillows.

The full service breakfast selection was very large and delicious.

The staff members are polite and accommodating.

The hotel is located within walking distance to city center and major attractions.

I highly recommend this hotel for an enjoyable stay.
Partner
10/10
Exceptional
21 Sep 2019
Uku
Nice hotel in Erzurum city, maybe the best. However, if you are an unmarried couple, read the fine print carefully befor you book.
In our case, ewerything went good
Partner
4/10
Poor
04 Jun 2019
K

Summer time visitors: no air conditioning

The hotel was clean, except for the water bottle that was left as an ashtray: water and cig butts. This hotel does not have air conditioning. It gets to be pretty warm in the afternoon and early in the morning with the sun shining in to the room. Last negative: the shower floor is really really slippery when wet, be careful.

The location is good with plenty of restaurants around. A couple of sights are withing walking distance. The hotel only has a small sign sticking out so we had to drive around to find it. Coming from the north it is on the left side of the street.

So it is not a bad hotel, but I will find another place to stay the next time.
Partner
8/10
Excellent
24 Mar 2019
Reza
Comfortable and clean. Polite staff. Good breakfast
Sometimes noisy from next rooms.
Family
6/10
Pleasant
25 Feb 2019
Verified traveler
Hotel is nice and has good breakfast - but the reception staff was not very nice and the cleaning service was extremely noisy. Dififcult to sleep with noises starting at midnight and going on through the entire night.
Leisure Friends
8/10
Excellent
03 Feb 2019
PETR
comparison of price and services = excellent
8/10
Excellent
20 Jun 2026
Hamza
Kahvaltısı çok güzel,
Göğermiş peynirli omleti şiddetle tavsiye ederim.
Yakup bey çok yardımcı oldu sağolsun.
Aile ile kalınabilir bir yer. Fiyatı da uygundu.
Teşekkürler
Friends_and_family Family
10/10
Exceptional
09 Jun 2026
claude
Très bel hébergement, proche du centre ville et des lieux à visiter. Petit déjeuner exceptionnel.
10/10
Exceptional
02 Jun 2026
Marcio Luiz
Excelente localização, funcionários muito atenciosos, quarto bem equipado e café da manhã farto. O problema é a falta de estacionamento, porém há algumas vagas na rua em frente ao hotel.
Partner
10/10
Exceptional
25 May 2026
Erdal
Emsallerine göre uygun fiyatlı tertemiz bir yer
Friends_and_family Family
10/10
Exceptional
18 May 2026
Abdüllatif
Terliklerin kullanılabilir olması o dandik otel terliklerinden olmaması sevindirdi. Sorunsuz konakladık. Otel temizdi
10/10
Exceptional
04 May 2026
Doğan
Kahvaltı güzeldi.Ulaşım için merkezi yerdeydi.
Friends_and_family Family
10/10
Exceptional
03 May 2026
AKIKO
デラックスに宿泊しました。部屋は広く清潔でとても快適でした。朝食も種類豊富で美味しかったです。地図では街の中心部から少し離れているかと思いましたが、全く気になりませんでした。
チェックインの際、スタッフの案内が全く無かったのでそこだけが少し残念でしたが、皆さん感じは良かったです。
Self
8/10
Excellent
15 Apr 2026
R
Yrs
Partner
10/10
Exceptional
11 Apr 2026
Seyhan
Süper
Friends_and_family Family
10/10
Exceptional
10 Apr 2026
Ahmet
Konumu merkezi , odalar temiz . Tek sorun yan odanin tv sesi geliyor yalitim biraz zayif. Daha once de kalmistik yine tercihimizi bu otelden yana kullandik
Friends_and_family Family
10/10
Exceptional
22 Mar 2026
Serkan
Çalışanlar yardımsever, girişten çıkışa sorunsuz bir konaklamaydı. Kahvaltısı harikaydı. Özellikle son gün kahvaltı öncesi çıkış yapmamız gerektiğinde bize sıcak böreklerinden ikram eden Mine Hanım’a teşekkür ederiz :)
8/10
Excellent
22 Mar 2026
erdal
Odalar temiz,çalışanlar guleryuzlu,kahvaltı çok iyi
Friends_and_family Family
10/10
Exceptional
28 Feb 2026
Gizem
Odalar temiz personel çok güleryüzlü kahvaltı yeterli idi.. teşekkür ederiz
10/10
Exceptional
18 Feb 2026
özgür
Oda temiz, çalışanlar güleryüzlü , giriş çıkış kolay, otel merkezi
Friends_and_family Family
8/10
Excellent
27 Jan 2026
Mehmet
Otel konumu iyi otel temiz iyiydi kahvaltı güzel temizlik harika tüm personele teşekkürler özellikle kahvaltı ve temizlik ekibine
10/10
Exceptional
26 Jan 2026
Mehmet
Oda temizdi çalışanlar ilgiliydi konumu güzel
Friends_and_family Family
8/10
Excellent
15 Jan 2026
Yavuz alp
Oda genel olarak iyiydi.
Konum merkezi, iyi
Personel ilgisi normal-iyi
6/10
Pleasant
12 Jan 2026
Selamettin
Otele ulaşım kolay bir noktada.Yemekler,temizlik, chek in ve chek out hızlı.
Friends_and_family Family
8/10
Excellent
09 Jan 2026
Askhat
Oda birazcık ufaktı, kayak için gelindiği için elbiseler ile içerde iki kişi hareket etmek biraaazcık zordu.
Friends_and_family Friends
8/10
Excellent
07 Jan 2026
Gökhan
O da gayet temiz ve büyük ve yeni bir oteldi
10/10
Exceptional
03 Jan 2026
Elmas
Temiz ve güzel
Friends_and_family Family
10/10
Exceptional
30 Dec 2025
Jens
Alt fint
10/10
Exceptional
10 Dec 2025
Arif
Otele girişimizdeki karşılamadan, odaların temizliğine ve sessizliğine ayrıca kahvaltının çeşitli ve lezzetli oluşuna kadar herşey çok güzeldi. Erzurum seyahatimdeki konaklamalarımda kesinlikle ilk sırada olacak. ( odamdaki kumandanın pillerini değiştirir misiniz söylemeyi unuttum 😄 )
Friends_and_family Family
8/10
Excellent
26 Nov 2025
Zeliha
4 gece ailemle konaklama fırsatım oldu otelde kahvaltı çeşiltliliği az, oda temizliği hergün yapılıyor fakat odada yatakların altı toz içinde ilk gece öksürmekten uyumakta zorlandım.Teras kat kahvaltının yapıldığı yerle kapısı açık bir şekilde ayrılıyor sigara içenlerin dumanı olduğu gibi içerde, biraz keyif yapayım kahvemi içeyim desen duman altı bir durum söz konusu maalesef.
Friends_and_family Family
8/10
Excellent
16 Nov 2025
Buse
Arkadaşlar gayet ilgiliydi . Oda durumu ve genel tavır güzeldi .
Friends_and_family Friends
8/10
Excellent
20 Oct 2025
Hayati
Oda temizliği fena degildi.
Kahvaltı çok iyiydi, çeşitlilik ve lezzet güzeldi. Mutfak Personelleri oldukça ilgiliydi.
Friends_and_family Family
10/10
Exceptional
01 Oct 2025
Ekrem
Mitarbeiter waren sehr freundlich. Hotel war sehr sauber. Sehr gute Ausstattung. Wir waren sehr zufrieden
Leisure Family
10/10
Exceptional
19 Sep 2025
MUHAMMET ALI
Herşey çok güzeldi
Friends_and_family Family
4/10
Poor
16 Sep 2025
Gökkan
Odalar arası yalıtım çok kötü. Müşteriyi Güleryüzlü karşılama desen yok otelde odalar dip dibe yan odamda ne yaşanıyorsa direk duydum. Aşağıda çalışma var aracı park edecek yer yok
Business
10/10
Exceptional
14 Sep 2025
KANAKO
Comfortable room, close to the main street, delicious breakfast
Leisure Self
8/10
Excellent
07 Sep 2025
mustafa
Otel genel anlamda temiz, nezih, aile ile kalınabilecek bir otel, sadece gece aşağıdaki cafeden gelen gençlerin gürültüsü rahatsız ediyor onun dışında hiç bir olumsuzluk yok, kahvaltısı çok iyi
Friends_and_family Family
10/10
Exceptional
02 Sep 2025
Fatih

Güzel bir tercih

Otelin dizaynı temizliği ilgi alaka kahvaltisi herşeyi çok güzeldi tek sıkıntı hava çok sıcaktı normalde bu kadar sıcak olmadığı için otelin odalarında klima yoktu
Friends_and_family Family
10/10
Exceptional
29 Aug 2025
Verified traveler

Rahat bir konaklama

Otel birçok açıdan beklentimizi karşıladı. Mzellikle kahvaltısı çok güzeldi.
Partner
6/10
Pleasant
17 Aug 2025
OGUZ

Sitedeki puanı aldatıcı

Otelin kendine ait bir otoparkı yok ve çevresindeki lokanta ve kahvehaneler nedeniyle araç park yeri bulmak zor oluyor. Özellikle karşıdaki kahvehaneden çok gürültü geliyor. Binanın arka cephesinde olmamıza rağmen gürültü etkiliydi. Bunun dışında odalar arası ses izolasyonu yok, duvarlar ince. Yan odadaki konuşmalar anlaşılacak şekilde net duyuluyor. 2 kişilik tuttuğumuz odada ikram olarak 2 poşet çay ve 2 şişe su olması hayal kırıklığı. Farklı şehirlerde çok daha iddiasız otellerde bile sınırsız su, çay, kahve ikramları vardı.
Partner
10/10
Exceptional
04 Aug 2025
Murat

Aileler için ideal

Saygılı personel, gencecik çocuklar hevesle çalışıyor.
Kahvaltı anne eli değmişcesine her şey düşünülmüş, tertemiz hazırlanmış. Çeşit bol. Oğlum severek yedi o kadar çeşit içinde. Börekler ve poğaçalar bile vardı. Yorumlardan bakarak gelmiştik biz de. Mis gibi gidin banyonuzu yapın, temiz çarşaflarda yatın.
Friends_and_family Family
10/10
Exceptional
26 May 2025
Kemal
Çok memnun kaldık,resepsiyon çalışanlarına ayrıca çok teşekkür ederiz.
Friends_and_family Family
10/10
Exceptional
10 May 2025
Necati

Konum harika

Konum Erzurum u gezmek icin mükemmel.Personel guleryuzlü ve çozüm odaklı.(özellikle reception)
Friends_and_family Family
6/10
Pleasant
07 Apr 2025
Erdem Zeki
Güzel bir seyahatti ancak elimizde olmayan bir sebeple erken dönmek zorunda kaldık, fakat konaklamadığımız günün ücretini şade etmediler. Bu durum otelin tüm kredisini slt ğst etti maalesef…
Friends_and_family Family
8/10
Excellent
04 Apr 2025
gökhan

Temiz guleryüzlu hizmet

Herseyi ile guzel bir hotel şehir merkezinde
Friends_and_family Family
10/10
Exceptional
03 Apr 2025
Mehmet Hanifi
Güzel temiz nezih.
Friends_and_family Family
6/10
Pleasant
01 Apr 2025
Veysel
10 aylık bir bebeğim vardı ona park yatak talebinde bulunduk çok küçük bir beşik verdiler ve başka bir şey olmadığını söylediler o yüzden ben ve eşimin arasında uyudu bu yüzden bizde korkarak uyuduk . Bazen yok demek yerine çözümler bulmak gerekir iyi çalışmalar .
Friends_and_family Family
8/10
Excellent
17 Mar 2025
Ferruh

Memnun ayrıldık.

Üç gece kaldık.
Odalar yeni ve temiz. Sıcak.
Banyo WC yeterli büyüklükte ve sorunsuzca kullanabildik.
Sahur/kahvaltı çok yeterli. Oda da su, çay, nescafé ikram edilmişti.
Çalışanlar olağanüstü saygın ve ilgili.
Konum merkezi. Ulaşım kolay.
Friends_and_family Family

Location & surroundings

Hotel Zade
Muratpasa Mah Ismetpasa Cad No 27, Erzurum, Turkey

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Hotel Zade

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