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The Erzurum Hotel

Erzurum · Turkey

Yunusemre, İbrahim Polat Cd. No:53, 0View location

9.2/10Excellent252 Reviews
Cleanliness9.4/109.4
Service9.4/109.4
Comfort9.4/109.4
Condition9.2/109.2
Amenities8.6/108.6
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  • Most popular

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About The Erzurum Hotel

A stay at The Erzurum Hotel places you in the heart of Erzurum, within a 5-minute drive of Forum Erzurum and Erzurum Museum. This ski hotel is 2. 2 mi (3. 6 km) from Üç Kümbetler and 2. 3 mi (3. 7 km) from Çifte Minareli Medrese.

Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a communal living room. The complimentary ski shuttle makes getting to the slopes a breeze. Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Erzurum?

This hotel has 1507 square feet (140 square meters) of space consisting of conference space and a meeting room. Free valet parking is available onsite. Grab a bite to eat at the erzurum restoran, one of the hotel's many dining establishments, which include 2 restaurants and a coffee shop/cafe.

Mingle with other guests at the complimentary reception, held daily. Quench your thirst with your favorite drink at the bar/lounge. Make yourself at home in one of the 72 guestrooms featuring minibars and LED televisions. Your Select Comfort bed comes with premium bedding.

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Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and designer toiletries.

A stay at The Erzurum Hotel places you in the heart of Erzurum, within a 5-minute drive of Forum Erzurum and Erzurum Museum. This ski hotel is 2.2 mi (3.6 km) from Üç Kümbetler and 2.3 mi (3.7 km) from Çifte Minareli Medrese.

Make yourself at home in one of the 72 guestrooms featuring minibars and LED televisions. Your Select Comfort bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and designer toiletries.

Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Erzurum? This hotel has 1507 square feet (140 square meters) of space consisting of conference space and a meeting room. Free valet parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Entertainment
Smoking areas
Business facilities
Transportation services
Accessible facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until anytime
Check-out until 12:30 PM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No alcohol served onsite Professional property host/manager Pets not allowed

Cleaning and safety

Sanitization
Cashless transactions are available
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Couples wishing to share a room must provide proof of marriage.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Alcohol is not served at this property.
    • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and cash
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher
    • Property Registration Number 19420
  • Minimal age
    18
  • Spoken Language

    English

    Turkish

Nearby attractions

Forum Erzurum 1.2 km / 0.7 mi
Erzurum Museum 2.5 km / 1.6 mi
Palandöken Mountain 2.7 km / 1.7 mi
Ataturk House Museum 2.8 km / 1.8 mi
Ataturk University 2.9 km / 1.8 mi
Yakutiye Medresesi 3.3 km / 2 mi
Turkish-Islamic Arts & Ethnography Museum 3.3 km / 2.1 mi
Lala Mustafa Pasa Mosque 3.3 km / 2.1 mi
Üç Kümbetler 3.4 km / 2.1 mi
Three Tombs 3.4 km / 2.1 mi
Erzurum Archaeology Museum 3.4 km / 2.1 mi
Caferiye Camii 3.4 km / 2.1 mi
Çifte Minareli Medrese 3.4 km / 2.1 mi
Great Mosque 3.5 km / 2.1 mi
Ulu Cami 3.5 km / 2.2 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 72
  • hotel
  • Car park
  • Key Collection
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Local and international calls
  • Laundry service
  • Multilingual staff
  • Bellboy service
Show 15 more facilities & services
  • Smoke detector
  • Hotel safe
  • Concierge
  • Luggage room
  • Dining area: 1
  • Electric kettle: 1
  • Restaurant: 1
  • Non-smoking area
  • Smoking area
  • Conference room: 1
  • Breakfast
  • Half Board
  • Full board
  • Deposit on arrival
  • Snowboarding
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Room TWO KING BEDSRoom • TWO KING BEDS • 1 Bedroom • 15 m²ROO.2K
    Room TWO KING BEDSPhoto unavailable9 photos

    Room overview

    Smoking room
    Room size
    15 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    TWO KING BEDS

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Individually adjustable heating
    • Bathroom: 1
    • Hairdryer
    • TV
    • Internet access
    • Minibar
    • Mini fridge
    • Tea and coffee making facilities
    Show all 15 amenities
    • Individually adjustable air conditioning
    • Wi-fi
    • Make-up mirror
    • Satellite TV
    • Smoke detector
    • Towels and bed linen at surcharge
    • Housekeeping

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    The Erzurum Hotel

    Room TWO KING BEDS

    Room photos

    9 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Smoking room
    Room size
    15 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    TWO KING BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2K

    Room amenities

    • Individually adjustable heating
    • Bathroom: 1
    • Hairdryer
    • TV
    • Internet access
    • Minibar
    • Mini fridge
    • Tea and coffee making facilities
    • Individually adjustable air conditioning
    • Wi-fi
    • Make-up mirror
    • Satellite TV
    • Smoke detector
    • Towels and bed linen at surcharge
    • Housekeeping

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room CLASSICRoom • CLASSIC • 1 Bedroom • 15 m²ROO.AS-5
    Room CLASSICPhoto unavailable3 photos

    Room overview

    Smoking room
    Room size
    15 m²
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 2
    Bed setup
    Double bed 131-150 width, Single bed 80-130 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Mini fridge
    • Make-up mirror
    • Wi-fi
    • Individually adjustable heating
    • Individually adjustable air conditioning
    • Tea and coffee making facilities
    • Minibar
    • Internet access
    Show all 15 amenities
    • TV
    • Hairdryer
    • Bathroom: 1
    • Housekeeping
    • Towels and bed linen at surcharge
    • Smoke detector
    • Satellite TV

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    The Erzurum Hotel

    Room CLASSIC

    Room photos

    3 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Smoking room
    Room size
    15 m²
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 2
    Bed setup
    Double bed 131-150 width, Single bed 80-130 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.AS-5

    Room amenities

    • Mini fridge
    • Make-up mirror
    • Wi-fi
    • Individually adjustable heating
    • Individually adjustable air conditioning
    • Tea and coffee making facilities
    • Minibar
    • Internet access
    • TV
    • Hairdryer
    • Bathroom: 1
    • Housekeeping
    • Towels and bed linen at surcharge
    • Smoke detector
    • Satellite TV

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room CLASSICRoom • CLASSIC • 1 Bedroom • 15 m²ROO.AS-3
    Room CLASSICPhoto unavailable6 photos

    Room overview

    Smoking room
    Room size
    15 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Make-up mirror
    • Wi-fi
    • Individually adjustable heating
    • Individually adjustable air conditioning
    • Tea and coffee making facilities
    • Mini fridge
    • Minibar
    • Internet access
    Show all 15 amenities
    • TV
    • Hairdryer
    • Bathroom: 1
    • Towels and bed linen at surcharge
    • Housekeeping
    • Smoke detector
    • Satellite TV

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    The Erzurum Hotel

    Room CLASSIC

    Room photos

    6 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Smoking room
    Room size
    15 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.AS-3

    Room amenities

    • Make-up mirror
    • Wi-fi
    • Individually adjustable heating
    • Individually adjustable air conditioning
    • Tea and coffee making facilities
    • Mini fridge
    • Minibar
    • Internet access
    • TV
    • Hairdryer
    • Bathroom: 1
    • Towels and bed linen at surcharge
    • Housekeeping
    • Smoke detector
    • Satellite TV

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO BEDSRoom • TWO BEDS • 1 Bedroom • 15 m²ROO.2B
    Room TWO BEDSPhoto unavailable6 photos

    Room overview

    Smoking room
    Room size
    15 m²
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 2
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Bathroom: 1
    • Hairdryer
    • TV
    • Internet access
    • Minibar
    • Mini fridge
    • Tea and coffee making facilities
    • Individually adjustable air conditioning
    Show all 15 amenities
    • Individually adjustable heating
    • Wi-fi
    • Make-up mirror
    • Housekeeping
    • Towels and bed linen at surcharge
    • Satellite TV
    • Smoke detector

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    The Erzurum Hotel

    Room TWO BEDS

    Room photos

    6 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Smoking room
    Room size
    15 m²
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 2
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B

    Room amenities

    • Bathroom: 1
    • Hairdryer
    • TV
    • Internet access
    • Minibar
    • Mini fridge
    • Tea and coffee making facilities
    • Individually adjustable air conditioning
    • Individually adjustable heating
    • Wi-fi
    • Make-up mirror
    • Housekeeping
    • Towels and bed linen at surcharge
    • Satellite TV
    • Smoke detector

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE SUPERIORTRIPLE • SUPERIORTPL.SU

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    The Erzurum Hotel

    TRIPLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE SUPERIOR KING BEDTRIPLE • SUPERIOR KING BEDTPL.KG-SU

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    The Erzurum Hotel

    TRIPLE SUPERIOR KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.KG-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE COMFORTDOUBLE • COMFORTDBL.OM

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    COMFORT

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    The Erzurum Hotel

    DOUBLE COMFORT

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    COMFORT

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.OM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about The Erzurum Hotel

9.2
Excellent
252 Reviews
Cleanliness
9.4 /10
Service
9.4 /10
Comfort
9.4 /10
Condition
9.2 /10
Amenities
8.6 /10
75 reviews shown
8/10
Excellent
30 May 2026
fatih mehmet
hotel is new , but The room doors are very thin; not only can I hear the sound from outside, but I can even hear the sound from the other room, the one across the hall.
Friends_and_family Family
6/10
Pleasant
27 Mar 2026
Ali Reza Namadmalian
The rooms were too cold when the surrounding was snowy
Staff dont know English thus the communication was hard
Family
10/10
Exceptional
09 Dec 2024
Atefeh
First time staying at this hotel and everything was as described on the hotels.com
Very clean, spacious and nicely decorated room.
Breakfast was superb and spoiled by the choices. Staffs were very polite and helpful.
Definitely will be back again.
Partner
2/10
Poor
03 Oct 2024
Hakan
Hotel was very dirty, staff and owner was rude and very unprofessional, never stay there again
6/10
Pleasant
13 Aug 2024
Verified traveler
One of two elevators is not working and you must waiting 20 min.((
Friends_and_family Family
8/10
Excellent
12 Jul 2024
Erdem
This hotel is quite nice.
Bathrooms could be improved! Other than that everything else was nice.
Leisure Family
10/10
Exceptional
11 Apr 2024
Ahmet

Nice stay in Erzurum

Very warm rooms
Friends_and_family Family
8/10
Excellent
02 Feb 2024
Basar
Good location
Leisure Self
10/10
Exceptional
26 Nov 2023
FARIBORZ
Awesome hotel and excellent location. Service is fantastic and Ms Zeinap and Mr Firat were very helpful. Extremely happy with our choice
Leisure Friends
10/10
Exceptional
24 Nov 2023
Haris
Hotel was a great experience. Amazing breakfast and authentic Turkish hospitality. I would definitely love to come back and stay and recommend to others visiting Turkey. The hospitality of the staff especially Zeynep Sultan, Efendi Mitat and Efendi Firat was amazing.
Leisure Self
10/10
Exceptional
11 Nov 2023
Saeed
This is our this is our third stay here. We love the value and cleanliness of this property. Great breakfast buffet. Staff is friendly and make you feel at home. The rooms are spacious and well decorated. They need to put safes in the rooms.
Leisure Partner
10/10
Exceptional
12 Oct 2023
Saeed
Very good stay
10/10
Exceptional
12 Oct 2023
Saeed
We liked it here so much that we stayed an extra night. The checkin was fast and efficient, the rooms were spacious and clean, the bed was large and comfortable, the breakfast was very complete and delicious with local flavors like the Erzurum green cheese. The decor was cosy and modern at the same time. The location is only a 2 minute drive from the ski center. The views are also spectacular (specially at night). My two gripes were that they did not have an in-room safe and the internet password was your passport number (birthdate or another number would be easier to remember).
I want to single out the kitchen staff who was so kind and shared their recipe for Suzme and fermented cabbage with me❤️
Leisure Partner
2/10
Poor
26 Jul 2023
Hossein

Dont recommend

I booked my room online few hours in advanced and paid with my visa card and got the confirmation . When I arrived there , the so called manager made me wait and argued with me for almost 2 hours , saying we dont have the room that I booked , he made us waiting with my 1 year old son , we were very tired and i was about calling the police.
Very weak management , do not recommend at all.
Friends_and_family Family
8/10
Excellent
02 Jul 2023
Kamil
This is a new build. There are no obsolete items. The building architecture is nice, but it is not made of luxury materials. I was very satisfied with the cleaning. The staff of the hotel was positive, I was satisfied with the food. There was a minibar in our room but it was empty. There was no safe box in the room. Overall I was satisfied.
Business_and_leisure Family
10/10
Exceptional
27 Jan 2023
erkan
Excellent service, large rooms, delicious buffet, helpful and well trained staff. Hotel is so nicely decorated like design hotel. Hotel is very convenient for winter sports. It is only 2 minutes away of Palandoken Ski center. Free shuttle to lift station. I never wait more than 3-5 minutes for shuttle. I stayed 8 nights. I strongly recommend. I will come next year again.
Leisure Family_with_children
10/10
Exceptional
01 Jan 2023
Ru
this hotel is awesome
Friends_and_family Family
8/10
Excellent
30 Aug 2022
Farzad
I was so pleased to stay at the Erzurum Hotel. It was an astonishing experience. I liked the quietness of the surroundings, cleanness and the friendliness of the staff. Looking forward to give a second visit.
Business_and_leisure Family_with_children
8/10
Excellent
09 Jun 2022
Janine
Modern spacious hotel with excellent helpful staff. Unfortunately the room was very hot with no air conditioning and you can only open the window 100mm. Car park not suitable for motorcycles it has an uneven loose surface
Partner
10/10
Exceptional
25 Mar 2022
saad
Good
Leisure
8/10
Excellent
22 Jan 2022
Ahmet Umit
Rooms were cold, comfortable rooms and delicious rich breakfast.
Leisure Family
8/10
Excellent
21 Jul 2026
Gurkan
Kısaca yolum düşerse Erzuruma ilk tercihim yine bu oteldir.Tüm çalışanlarına ilgililerinden dolayı teşekkür ederim....
Friends_and_family Family
6/10
Pleasant
19 Jul 2026
Charlotte
Stort værelse men finish var meget ringe
Friends_and_family Family
8/10
Excellent
18 Jul 2026
Hakan
Palandökene iki dakika. Odalar temiz, kahvaltı çeşidi yeterli ve personel ilgili. Otelin personeli konusunda hiç sorun yaşamadım. Sadece odaların penceresinin güvenlik nedeni ile az açılması güneş alan odaları sıcak yapıyor. Yaz için biraz sorun. Otopark sorunu yok. Kesinlikle tavsiye ederim
Friends_and_family Family
10/10
Exceptional
05 Jul 2026
Hanefi
Güzel temiz ve yeni bir otel
Konumu çok iyi
Çalışanlara teşekkür ederim
Friends_and_family Family
10/10
Exceptional
05 Jul 2026
ASLI
Çok güzel otel. Daha önce de iş seyahati sebebiyle konaklamıştım. Temiz yeni bakımlı sakin. Odada şampuan kalmamıştı sadece o eksikti :) onun dışında her şey güzeldi. Kahvaltı daha önce yapmıştım güzeldi bu defa kahvaltı yapmadığımız için yorum yapamıyorum. Ama yine gelsem bu oteli tercih ederim
Friends_and_family Family
10/10
Exceptional
29 Jun 2026
Iskender
Temiz ve güleryüzlü çalışanlar, otopark sıkıntısı yok yaz-kış sıcak odalar
Business
8/10
Excellent
29 May 2026
Mehmet Zeki
Erzurum şartlarında fiyat performans oteli konumu güzel
10/10
Exceptional
23 May 2026
Büsra
Kind, helpfull best in town
Friends_and_family Family
8/10
Excellent
13 May 2026
Musa
Otopark iyi
Friends_and_family Family
10/10
Exceptional
10 May 2026
Ali Ihsan
Das Hotel befindet sich an einer exzellenten Lage. Wir waren zwischen dem 8.-10. Mai in dem Hotel. Die Aussicht aus dem Fenster auf die schneebedeckten Bergkuppen sind hinreißend. Die Mitarbeiter des Hotels sind alle samt sehr zuvorkommend. Kann ich ohne Bedenken weiterempfehlen.
Partner
8/10
Excellent
07 May 2026
Gürkan
Çok güzel çok temiz manzarası güzel çalışanlar güler yüzlü yardımsever kişilerdi.
Friends_and_family Family
10/10
Exceptional
26 Apr 2026
İzzet
Gerçekten mükemmel diyebilirim
10/10
Exceptional
29 Mar 2026
Yigit
Tüm hizmetler çok güzel ve keyifliydi.
Friends_and_family Family
8/10
Excellent
26 Mar 2026
yasin
Fiyat performans oteli kahvaltısı çok iyi
10/10
Exceptional
23 Mar 2026
Semih
Personeli, temizliği, konumu, kahvaltısı, her şeyiyle dört dörtlük bir otel.
Friends_and_family Family
10/10
Exceptional
10 Mar 2026
HasanSafa
Harikaydı
10/10
Exceptional
07 Mar 2026
TANER
Rahat odalar, çok iyi kahvaltı, lezzetli akşammyemeği, ücretsiz akşam çorbası, kekler, çay, kahve 16.30 da .palandökene istediğiniz saat te transfer. Akşam beşe kadar. Çok memnun kaldım, Teşekkür ederim
Self
10/10
Exceptional
16 Feb 2026
Hüseyin Berkin
Evet
Partner
10/10
Exceptional
02 Feb 2026
aysenur
Erzurum Otel'de üç sezondur konaklıyoruz. Odalar tertemiz, otel personeli her konuda çok titiz, yardımcı ve de güleryüzlü. Özellikle Palandöken'e servis yapan İkram Bey'e teşekkür etmek isteriz. Güvenilir bir aile oteli, tüm konforu yerinde, sıcak bir ortam ve kayakçılar için son derece erişilebilir, hızlı ve rahat bir konaklama tecrübesi... Odalar çoook sıcak, yanınıza t-shirt alın!
Friends_and_family Family
10/10
Exceptional
12 Jan 2026
Burak
Oda temiz ve düzgündü, asansördeki ayna bir acayip onun haricinde herşey çok iyi
Friends_and_family Friends
10/10
Exceptional
25 Dec 2025
Dilek
Kayak için geldik iui bir seçim yapmışız
Kahvaltı odalar hizmet çok iyi çok teşekkürler
Friends_and_family Family
6/10
Pleasant
10 Dec 2025
Muhammet
Oda güzel temiz ve geniş açıkbüfesi olması gerektiği gibi ancak kayak pistlerine servisle ulaşımımız var denmesine rağmen gittiğimizde ayın 15 inden sonra başlayacak denildi bize ve magduriyetimiz giderilmedi. Piste çocukla 15 DJ yürü ek zorunda kaldık karda bir puanı Ordan kırıyorum doğru bilgi verilmiyor
Friends_and_family Family
8/10
Excellent
26 Nov 2025
Selamet
Odalar gayet güzel idi personel de ilgili idi
Business
10/10
Exceptional
19 Nov 2025
Emre Ufuk
ODALAR GÜZELDİ OTOPARK PROBLEMİ YOKTU
Friends_and_family Friends
10/10
Exceptional
10 Oct 2025
Martina
Sehr freundliches Personal, sehr gutes Restaurant, sehr gutes Frühstück, toller Blick in die Berge, grosses, sauberes Zimmer, Parkplätze vorhanden, schöne, ruhige Lage
Leisure Partner
10/10
Exceptional
08 Oct 2025
Gökhan
Sehr nettes personal. Für jeden zu empfehlen
4/10
Poor
30 Sep 2025
Onur

Kirli idi

5 gün kaldım. Housekeeping işinin neden bir erkek yapmamalıyı bu otelde anladım. Temizlik gerçekten çok kötü. Ben hayatımda ilk defa bir otele çarşafımı değiştirin dedim 3. Günlerine girdiklerinde. Otel yapılmış güzel ama herşey olsun diye yapılmış sanki. İçi hizmet çok kötü. Banyoya 5 gün boyunca 1 kez paspas atılmadı. Elimden akan suyun fayanstaki izine baktım çıktığım güne kadar. Yatak ise hiç konforlu değildi.
Business
10/10
Exceptional
17 Sep 2025
Kenan
Otelde çalışanların güler yüzlülüğü ilgileri ve jilet gibi giyinmiş olmaları şahane odalar tertemiz kahvaltı şahane
Business
10/10
Exceptional
08 Sep 2025
Waldemar
Das Service Personal war äußerst freundlich und hilfsbereit. Hier würde ich immer wieder gerne übernachten.
Leisure Friends
10/10
Exceptional
25 Aug 2025
Halil Can
HARİKAYDI
Partner
10/10
Exceptional
02 Aug 2025
Hüseyin
Sehr saubere Unterkunft
Vielfältiges Frühstück
Personal sehr zuvorkommend
10/10
Exceptional
30 Jul 2025
ALI

Güzel bir yer

Otel çok iyi dekore edilmiş. Çarşaflar, oda ve tuvalet temizliği çok iyiydi. Hijyen açısından bebekli aileler için uygun. Kahvaltısı açık büfe ve taze ürünlerden oluşuyor. Ailecek memnun kaldık. Bir dahaki Erzurum seyahatimizde ilk olarak burayı tercih edeceğiz.
Friends_and_family Family
10/10
Exceptional
25 Jul 2025
Erhan
Personel ilgili ve güler yüzlü. Odamız temiz ve konforluydu. Otelin güzel bir şehir manzarası var. Otopark sıkıntısı yok. Kahvaltı da güzel ve bol çeşitliydi. Her yönüyle gayet memnun kaldık.
10/10
Exceptional
16 Jul 2025
Verified traveler

İyi otel

Güzel sorunsuz bir otel
Friends_and_family Family
10/10
Exceptional
09 Jul 2025
Ahmet
Kahvaltısı güzel yatağı rahat güzel bir oteldi
Friends_and_family Family
8/10
Excellent
18 Jun 2025
Numan burak
Teşekkürler
Business
10/10
Exceptional
05 Jun 2025
Bilgesu
Otel son derece yeni ve güzeldi. Çalışanların hepsi son derece güleryüzlü ve yardımseverdi. Kahvaltı çeşitli ve tazeydi. Yalnızca oda biraz havasızdı, klima ya da havalandırma ile ilgili bir çözüm bulunursa çok daha konforlu olur.
Partner
8/10
Excellent
01 Jun 2025
Muhammed Burak
çarşafta lekeler vardı. genel olarak çalışanlar ilgili güler yüzlüydğ
10/10
Exceptional
25 May 2025
Robert

Sehr empfehlenswert

Sehr gutes Frühstück. Freundliches und hilfsbereites Personal. Genügen Parkplätze.
Partner
10/10
Exceptional
11 May 2025
Ahmed
Mükemmel, yataktan kahvaltıya kadar her şey konforlu ve iyidi , konumu da çok güzel ve sakin, çalışanların hepsi güler yüzlü ve yardımcı oldular.
Friends_and_family Family
8/10
Excellent
04 Apr 2025
Osman
Otel oldukça temiz ve konforlu kahvaltı oldukça yeterli ve lezzetli fakat otelde konaklama harici ekstra ihtiyaçlar biraz pahalı merkezden uzak etrafında birşey yok aracınız yoksa otele mahkum oluyorsunuz
Friends_and_family Family
10/10
Exceptional
13 Feb 2025
Metin
Otelden oldukça memnun kaldık.Kayak merkezine servis her aradığımızda çok kısa bir sürede geldi. Otel çalışanlarıda gayet ilgili ve güler yüzlüydü.
Friends_and_family Family
10/10
Exceptional
10 Feb 2025
Verified traveler

PİŞMAN OLMAZSINIZ!

3 günlüğüne kayak tatili yapmaya geldik. Herşey kusursuzdu. Tekrar geldiğimde hiç düşünmeden tercih ederim. Fiyat çok uygun. kayak merkezine 2 dk mesafede araba ile. Servisi var sabah 08.00 17.00 istediğiniz zaman sizi bırakıyor veya getiriyorlar. Gece kayağı oldugunda servis akşam 19.30a kadarmış. Kahvaltıları mükemmel açık büfe ve çok çeşit herşey Taze ve lezzetli. Şefleri çok iyi. Akşam yemekleri de güzeldi. Odalar geniş ve temiz otel dizaynı mükemmel.
Friends_and_family Friends
10/10
Exceptional
03 Feb 2025
Verified traveler
Çok iyi fiyat ve performans Oteli, yemekleri ve temizliği mükemmel, sezonda kayak servisi mevcut.
Self
10/10
Exceptional
25 Nov 2024
Ahmet

Dağa Servis Yok

Kayak pistine servis var deniliyor ama otelde 23.11.2024 tarihi itibari ile sezon acilmadigi gerekcesiyle servis yok bilgisi verildi ve yardimci olmadilar.
Friends_and_family Family
2/10
Poor
27 Jun 2024
Adem

Karanlık

Oda karanlık ışıklar yetersiz.Oda da klima yok, araçparkı sıkıntılı,gece geç saatlere kadar ses gürültü bitmiyor,tv problem hd kanallar çekmiyor ve otelde yapacak kişi yok.vellaasım baştan sona kötü ,
Friends_and_family Family
10/10
Exceptional
25 Jun 2024
Cemil
Her şey çok güzeldi.
Friends_and_family Family
10/10
Exceptional
08 May 2024
Ibrahim
Alles super
10/10
Exceptional
22 Mar 2024
Serap

Modern ve Ferah

Otelin ici modern bir sekilde tasarlanmis. Odalar genis, temiz ve ferah.
Partner
10/10
Exceptional
20 Mar 2024
enes berk

Kesinlikle tavsiye ederim

Otel gerçekten muhteşem, temizlik konusunda gayet memnun oldum. Hem şehre yakın hem kayak merkezine. İstediğiniz an 3 dk mesafedeki piste araçla gidebilirsiniz. İstediğiniz an gelip alıyorlar. Erzuruma bir daha geldiğimde kesinlikle burayı tercih edeceğim. Özelikle resepsiyonda Zeynep hanım ve servis sorumlusu çok samimi ve yardımcılardı.
10/10
Exceptional
18 Mar 2024
HASAN

Tavsiye ederim

Güzel otel mükemmel hizmet
Friends_and_family Friends
10/10
Exceptional
11 Mar 2024
Abdulbaki

The Erzurum Otel

Otelde herşey çok kaliteli ve konforlu , çalışanlar her konuda ellerinden geleni yapıyor , teşekkürler.
Partner
10/10
Exceptional
08 Mar 2024
Hatice
Kann ich nur empfehlen
Business Family
10/10
Exceptional
02 Mar 2024
Enes

Kusursuz

Konakladığım en güzel tatillerden birisiydi. Personel her isteğimiz ile özel olarak ilgilendi, giriş çıkış saatlerimiz olmamasına rağmen konaklamada hiçbir zorluk çıkarmadılar, aksine uçak saatimize kadar otelin tüm imkanlarından faydalandık. Gözünüz kapalı bir şekilde gelebilirsiniz. Palandöken kayak ve şehir merkezine de çok yakın.
Friends_and_family Family

Location & surroundings

The Erzurum Hotel
Yunusemre, İbrahim Polat Cd. No:53, 0, Erzurum, Turkey

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The Erzurum Hotel

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