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New Grand Park Surabaya

Surabaya · Indonesia

Jalan Samudra 3 - 5View location

5.0/10Review score2 Reviews
Cleanliness6.0/106.0
Service6.0/106.0
Comfort6.0/106.0
Condition4.0/104.0
Neighborhood8.0/108.0
Amenities2.0/102.0
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About New Grand Park Surabaya

New Grand Park Hotel is conveniently located in the popular Surabaya Center area. Featuring a complete list of amenities, guests will find their stay at the property a comfortable one.

24-hour room service, free Wi-Fi in all rooms, 24-hour security, taxi service, 24-hour front desk are just some of the facilities on offer. Guestrooms are fitted with all the amenities you need for a good night's sleep.

In some of the rooms, guests can find television LCD/plasma screen, complimentary instant coffee, complimentary tea, linens, mirror. The hotel's peaceful atmosphere extends to its recreational facilities which include garden. Convenience and comfort makes New Grand Park Hotel the perfect choice for your stay in Surabaya.

Read more about this hotelShow less

With a stay at New Grand Park Hotel, you'll be centrally located in Surabaya, a 3-minute drive from Tunjungan Plaza and 13 minutes from Pakuwon Mall. This hotel is 0.2 mi (0.3 km) from Pasar Atum Mall and 0.3 mi (0.5 km) from Kong Co Kong Tik Cun Ong Temple.

Make yourself at home in one of the 118 air-conditioned guestrooms. Complimentary wireless internet access is available to keep you connected. Private bathrooms have deep soaking bathtubs and complimentary toiletries. Conveniences include desks and complimentary bottled water, and housekeeping is provided daily.

Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and 6 meeting rooms. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Concierge
Laundry
Entertainment
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 12:00 PM
Check-in until Anytime
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

Clothing optional (nudity permitted in public areas) No cribs (infant beds) available No alcohol allowed onsite Limited hot water onsite Events/parties allowed Professional property host/manager Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in Pets not allowed Service animals not allowed

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Cash deposit: IDR 200000 per accommodation, per night
    • Administrative fee: IDR 50000 per accommodation, per night

    We have included all charges provided to us by the property.

  • You need to know
    • There is limited hot water on site.
    • Clothing is optional at this property.
    • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
    • No pets and no service animals are allowed at this property.
    • Alcohol is not permitted at this property.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards
    • Parties and events are allowed on site
    • Long-term renters welcome
    • Safety features at this property include a fire extinguisher
  • Minimal age
    18
  • Optional fees
    • Facilities fee: IDR 50000 per accommodation, per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Indonesian

Nearby attractions

Pasar Atum Mall 0.3 km / 0.2 mi
ITC Surabaya Mega Grosir 0.4 km / 0.3 mi
Kong Co Kong Tik Cun Ong Temple 0.5 km / 0.3 mi
Gereja Perawan Maria Tak Berdosa 0.8 km / 0.5 mi
Red Bridge 0.9 km / 0.5 mi
Chinatown 1 km / 0.6 mi
Pasar Pabean 1 km / 0.6 mi
Kertopaten Night Market 1 km / 0.6 mi
Heroic Monument 1 km / 0.6 mi
Surabaya Grand Mosque 1 km / 0.6 mi
Hero Monument and November 10th Museum 1.2 km / 0.8 mi
Gedung PTP XXII 1.6 km / 1 mi
Ampel Mosque 1.7 km / 1 mi
Cheng Hoo Mosque 2 km / 1.3 mi
House of Sampoerna 2.1 km / 1.3 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • hotel
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Room serviceExtra charge
  • Laundry service
  • 24-hour securityExtra charge
  • Bellboy serviceExtra charge
  • Hotel safe
  • Lift access
Show 14 more facilities & services
  • Shop
  • GardenExtra charge
  • Concierge
  • Newspapers
  • Luggage room
  • Clothes dryer
  • Towels and bed linenExtra charge
  • Restaurant
  • Smoking areaExtra charge
  • Conference room
  • Meeting room: 6
  • TV lounge
  • MassageExtra charge
  • Non-smoking establishment
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

No room details available for this hotel.

Guest reviews

What other guests saying about New Grand Park Surabaya

5.0
Review score
2 Reviews
Cleanliness
6.0 /10
Service
6.0 /10
Comfort
6.0 /10
Condition
4.0 /10
Neighborhood
8.0 /10
Amenities
2.0 /10
2 reviews shown
2/10
Poor
21 Apr 2026
Torben
Manglende toiletpapir, sengen var redt op men sengetøjet var ikke skiftet. Bruseren fungerede slet ikke, sorte hår ved håndvasken og værelset var generelt snusket og urent.
Partner
8/10
Excellent
24 Feb 2016
TIN TJUN

購物飲食很好,方便。

家庭出行比較好,購物放便,旁邊有一個大型購物商場,有美食廣場有很多美食,飲食很方便。滿意度高。
Family

Location & surroundings

New Grand Park Surabaya
Jalan Samudra 3 - 5, Surabaya, Indonesia

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New Grand Park Surabaya

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