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Accommodation only. Meals are usually not included.
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Hotel Majapahit Surabaya - MGallery
Surabaya · Indonesia
Jalan Tunjungan 65 Kec Genteng 60275, 65 2 5View location
9.4/10Excellent351 Reviews
Cleanliness9.0/10 9.0
Service9.4/10 9.4
Comfort9.2/10 9.2
Condition8.8/10 8.8
Location8.4/10 8.4
Neighborhood8.4/10 8.4
Quality6.0/10 6.0
Value9.2/10 9.2
Amenities9.2/10 9.2
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Hotel Majapahit Surabaya - MGallery
Step back in time to Surabaya's nostalgic charm of the early 1900s at Hotel Majapahit Surabaya - MGallery. First established by The Sarkies Family in 1910 as the Oranje Hotel, this five-star boutique hotel beautifully blends history, romance, and elegance within a Dutch colonial-style building.
The elegant architecture, immaculate gardens, and lavish suites create a memorable experience. Sip a signature cocktail in one of the enchanting gardens, and enjoy ultimate relaxation. Nestled in the heart of the City of Heroes, the hotel offers a superb location near the business district and popular tourist attractions.
Explore Surabaya's Alun-Alun (City Hall) with its mesmerizing décor or stroll through the city's famous shopping area.
Show less
Hotel Majapahit Surabaya - MGallery is centrally located in Surabaya, a 3-minute walk from Tunjungan Plaza and 13 minutes by foot from BG Junction. This family-friendly hotel is 1 mi (1.7 km) from Surabaya Plaza Shopping Mall and 1.1 mi (1.8 km) from Grand City Surabaya.
Make yourself at home in one of the 139 guestrooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and bidets.
Conveniences include phones, as well as safes and desks. Featured amenities include a business center, limo/town car service, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Non-smoking
Childcare
Business facilities
Banquet facilities
Transportation services
Accessible facilities
Check-in and check-out
Check-in from
2:00 PM
Check-in until
midnight
Check-out until
12:00 PM
Minimum check-in age
18
Hotel policies
Professional property host/manager
Pets not allowed
Cleaning and safety
Sanitization
Contactless check-in is available
Contactless check-out is available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
Important information
-
You need to know
- Pool access available from 7:00 AM to 8:00 PM.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- Contactless check-in and contactless check-out are available.
-
Special Instructions
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Minors may not be accommodated at the property without an accompanying parent or legal guardian. Guests may be required to provide proof of the parental or legal guardian relationship and authorization upon arrival.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a fire extinguisher
- This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Property Registration Number 9120003560071
-
Minimal age
18
-
Optional fees
- Fee for buffet breakfast: approximately IDR 223850 per person
- Airport shuttle fee: IDR 340000 per vehicle (one-way, maximum occupancy 4)
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
- Rollaway bed fee: IDR 453750.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
English
Indonesian
Nearby attractions
Tunjungan Plaza
0.3 km / 0.2 mi
Grahadi
0.6 km / 0.3 mi
Joko Dolog Statue
0.7 km / 0.4 mi
Surabaya Youth Center
0.8 km / 0.5 mi
BG Junction
1 km / 0.6 mi
Sharp Bamboo Monument
1.1 km / 0.7 mi
Dyandra Convention Center Surabaya
1.2 km / 0.7 mi
Balai Pemuda
1.2 km / 0.7 mi
Surabaya Plaza Shopping Mall
1.3 km / 0.8 mi
Grand City Surabaya
1.4 km / 0.9 mi
Submarine Monument
1.4 km / 0.9 mi
World Trade Centre
1.6 km / 1 mi
Heroic Monument
1.7 km / 1.1 mi
Surabaya Grand Mosque
1.7 km / 1.1 mi
Cheng Hoo Mosque
1.9 km / 1.2 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Year of construction: 1910
- Year of most recent renovation: 2019
- Total number of rooms: 139
- Number of floors (main building): 2
- Single rooms: 83
- Twin rooms: 46
- Junior suites: 9
- Suites: 1
- hotel
- MasterCard
- Visa
- City centre
Show 91 more facilities & services
- Bus/Train station
- Nearest Bus / Metro Stop
- Airport
- Harbour
- Beach
- Golf course
- Entertainment Area
- Wheelchair-accessible
- Car park
- 24-hour reception
- Check-in hour
- Check-out hour
- Wi-fi
- Local and international callsExtra charge
- Car hire
- Transfer serviceExtra charge
- Secure parking
- Airport ShuttleExtra charge
- Room service
- Laundry service
- LaunderetteExtra charge
- Medical serviceExtra charge
- Babysitting serviceExtra charge
- 24-hour security
- Bellboy service
- Air conditioning in public areas
- Smoke detector
- Hotel safe
- Lift access
- Shop
- Garden
- Terrace
- Concierge
- Gym
- Newspapers
- Luggage room
- Dining area
- Clothes dryer
- Grill/BBQ
- Electric kettle
- Towels and bed linen
- Café
- Bar
- Restaurant: 3
- Non-smoking area
- Smoking area
- Highchairs
- Poolside snack bar
- Banquet hall
- Show cooking
- Air conditioning in Restaurant
- Breakfast room
- Conference room
- Meeting room
- Secretarial service
- Photocopier
- Business centre
- FaxExtra charge
- Indoor freshwater pool: 1
- Outdoor freshwater pool: 1
- Children’s swimming area: 1
- Children playground
- TV lounge
- NightclubExtra charge
- PubExtra charge
- Sauna
- Steam bath
- Hot tub
- MassageExtra charge
- Spa treatments
- Hairdressing salon
- Spa centreExtra charge
- Breakfast
- Breakfast buffet
- Continental breakfast
- Breakfast a la carteExtra charge
- Early bird breakfast
- À la carte lunchExtra charge
- Set menu lunch
- À la carte dinnerExtra charge
- Set menu dinner
- Special dietary optionsExtra charge
- Gluten-free meals
- Vegetarian meal
- SnacksExtra charge
- Deposit on arrival
- Identification card at arrival
- Non-smoking establishment
- Single-Use Plastic Free
- Fitness
- Tennis
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
BB
Bed & Breakfast
BED AND BREAKFAST
Breakfast is included with your stay.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
SUITE KING SIZE BEDSUITE • KING SIZE BED • 1 Bedroom • 97 m²SUI.KG-3
Room overview
Non-smoking room- Room size
- 97 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wake-up service
- Alarm clock
- Toiletries
- Desk
- Bathrobes
- Slippers
- Make-up mirror
- Cable TV
Show all 29 amenities
- Plug adaptor
- Smoke detector
- Housekeeping
- Children share the bed with parents
- Garden
- Electric Kettle: 1
- Individually adjustable air conditioning
- Carpeted floors
- Tea and coffee making facilities
- Mini fridge
- Fridge
- TV
- Direct dial telephone
- Hairdryer
- Bathtub: 1
- Shower: 1
- Bathroom: 1
- Wheelchair-accessible
- Living room: 1
- Safe
- Wi-fi
Facilities with extra charge
- Extra beds on demand
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Majapahit Surabaya - MGallery
SUITE KING SIZE BED
Room photos
10 photosSelect a photo to open the full-screen viewer.
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 97 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.KG-3
Room amenities
- Wake-up service
- Alarm clock
- Toiletries
- Desk
- Bathrobes
- Slippers
- Make-up mirror
- Cable TV
- Plug adaptor
- Smoke detector
- Housekeeping
- Children share the bed with parents
- Garden
- Electric Kettle: 1
- Individually adjustable air conditioning
- Carpeted floors
- Tea and coffee making facilities
- Mini fridge
- Fridge
- TV
- Direct dial telephone
- Hairdryer
- Bathtub: 1
- Shower: 1
- Bathroom: 1
- Wheelchair-accessible
- Living room: 1
- Safe
- Wi-fi
Facilities with extra charge
- Extra beds on demand
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN CLASSICTWIN • CLASSIC • 1 Bedroom • 44 m²TWN.AS
Room overview
Non-smoking room- Room size
- 44 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × Single bed 80-130 width
- Bedrooms
- 1
- Room type
- TWIN
- View / characteristic
- CLASSIC
Adult and child limits apply within the room's total guest limit.
Room amenities
- Bathroom: 1
- Shower: 1
- Bathtub: 1
- Hairdryer
- Direct dial telephone
- TV
- Internet access
- Kitchen
Show all 32 amenities
- Fridge
- Mini fridge
- Tea and coffee making facilities
- Ironing set
- Carpeted floors
- Individually adjustable air conditioning
- Safe
- Balcony
- Wheelchair-accessible
- Wi-fi
- Wake-up service
- Alarm clock
- Toiletries
- Desk
- Bathrobes
- Slippers
- Make-up mirror
- Electric Kettle: 1
- Garden
- Children share the bed with parents
- Housekeeping
- Smoke detector
- Plug adaptor
- Cable TV
Facilities with extra charge
- Extra beds on demand
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Majapahit Surabaya - MGallery
TWIN CLASSIC
Room photos
6 photosSelect a photo to open the full-screen viewer.
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 44 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × Single bed 80-130 width
- Bedrooms
- 1
- Room type
- TWIN
- View / characteristic
- CLASSIC
Adult and child limits apply within the room's total guest limit.
Room code: TWN.AS
Room amenities
- Bathroom: 1
- Shower: 1
- Bathtub: 1
- Hairdryer
- Direct dial telephone
- TV
- Internet access
- Kitchen
- Fridge
- Mini fridge
- Tea and coffee making facilities
- Ironing set
- Carpeted floors
- Individually adjustable air conditioning
- Safe
- Balcony
- Wheelchair-accessible
- Wi-fi
- Wake-up service
- Alarm clock
- Toiletries
- Desk
- Bathrobes
- Slippers
- Make-up mirror
- Electric Kettle: 1
- Garden
- Children share the bed with parents
- Housekeeping
- Smoke detector
- Plug adaptor
- Cable TV
Facilities with extra charge
- Extra beds on demand
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin CLASSIC KING BEDDouble or Twin • CLASSIC KING BEDDBT.AS-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- CLASSIC KING BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Majapahit Surabaya - MGallery
Double or Twin CLASSIC KING BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- CLASSIC KING BED
Adult and child limits apply within the room's total guest limit.
Room code: DBT.AS-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE CLASSIC KING BEDDOUBLE • CLASSIC KING BED • 1 Bedroom • 44 m²DBL.AS-KG
Room overview
Non-smoking room- Room size
- 44 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- CLASSIC KING BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wheelchair-accessible
- Bathroom: 1
- Shower: 1
- Bathtub: 1
- Hairdryer
- Direct dial telephone
- TV
- Internet access
Show all 28 amenities
- Fridge
- Tea and coffee making facilities
- Carpeted floors
- Individually adjustable air conditioning
- Safe
- Balcony
- Terrace
- Wi-fi
- Wake-up service
- Alarm clock
- Toiletries
- Desk
- Bathrobes
- Slippers
- Cable TV
- Plug adaptor
- Housekeeping
- Children share the bed with parents
- Garden
- Electric Kettle: 1
Facilities with extra charge
- Extra beds on demand
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Majapahit Surabaya - MGallery
DOUBLE CLASSIC KING BED
Room photos
4 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 44 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- CLASSIC KING BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.AS-KG
Room amenities
- Wheelchair-accessible
- Bathroom: 1
- Shower: 1
- Bathtub: 1
- Hairdryer
- Direct dial telephone
- TV
- Internet access
- Fridge
- Tea and coffee making facilities
- Carpeted floors
- Individually adjustable air conditioning
- Safe
- Balcony
- Terrace
- Wi-fi
- Wake-up service
- Alarm clock
- Toiletries
- Desk
- Bathrobes
- Slippers
- Cable TV
- Plug adaptor
- Housekeeping
- Children share the bed with parents
- Garden
- Electric Kettle: 1
Facilities with extra charge
- Extra beds on demand
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE TWO BEDSSUITE • TWO BEDSSUI.2B-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Majapahit Surabaya - MGallery
SUITE TWO BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Room code: SUI.2B-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin CLASSICDouble or Twin • CLASSIC • 1 Bedroom • 44 m²DBT.AS
Room overview
Non-smoking room- Room size
- 44 m²
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- Double or Twin
- View / characteristic
- CLASSIC
Adult and child limits apply within the room's total guest limit.
Room amenities
- Electric Kettle: 1
- Garden
- Children share the bed with parents
- Housekeeping
- Carpeted floors
- Plug adaptor
Facilities with extra charge
- Extra beds on demand
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Majapahit Surabaya - MGallery
Double or Twin CLASSIC
Room photos
1 photoSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 44 m²
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- Double or Twin
- View / characteristic
- CLASSIC
Adult and child limits apply within the room's total guest limit.
Room code: DBT.AS
Room amenities
- Electric Kettle: 1
- Garden
- Children share the bed with parents
- Housekeeping
- Carpeted floors
- Plug adaptor
Facilities with extra charge
- Extra beds on demand
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG-4
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Majapahit Surabaya - MGallery
SUITE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.KG-4
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN CLASSICTWIN • CLASSICTWN.AS-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- CLASSIC
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Majapahit Surabaya - MGallery
TWIN CLASSIC
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- CLASSIC
Adult and child limits apply within the room's total guest limit.
Room code: TWN.AS-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE PresidentialSUITE • PresidentialSUI.6S
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- Presidential
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Majapahit Surabaya - MGallery
SUITE Presidential
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- Presidential
Adult and child limits apply within the room's total guest limit.
Room code: SUI.6S
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE CLASSICDOUBLE • CLASSICDBL.AS
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- CLASSIC
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Majapahit Surabaya - MGallery
DOUBLE CLASSIC
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- CLASSIC
Adult and child limits apply within the room's total guest limit.
Room code: DBL.AS
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE KING SIZE BEDSUITE • KING SIZE BED • 1 Bedroom • 57 m²SUI.KG-2
Room overview
Non-smoking room- Room size
- 57 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Bathtub: 1
- Bathroom: 1
- Shower: 1
- Hairdryer
- Direct dial telephone
- TV
- Internet access
- Fridge
Show all 28 amenities
- Tea and coffee making facilities
- Carpeted floors
- Individually adjustable air conditioning
- Safe
- Living room: 1
- Wheelchair-accessible
- Wi-fi
- Wake-up service
- Alarm clock
- Toiletries
- Desk
- Bathrobes
- Slippers
- Cable TV
- Plug adaptor
- Smoke detector
- Housekeeping
- Children share the bed with parents
- Garden
- Electric Kettle: 1
Facilities with extra charge
- Extra beds on demand
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Majapahit Surabaya - MGallery
SUITE KING SIZE BED
Room photos
6 photosSelect a photo to open the full-screen viewer.
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 57 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.KG-2
Room amenities
- Bathtub: 1
- Bathroom: 1
- Shower: 1
- Hairdryer
- Direct dial telephone
- TV
- Internet access
- Fridge
- Tea and coffee making facilities
- Carpeted floors
- Individually adjustable air conditioning
- Safe
- Living room: 1
- Wheelchair-accessible
- Wi-fi
- Wake-up service
- Alarm clock
- Toiletries
- Desk
- Bathrobes
- Slippers
- Cable TV
- Plug adaptor
- Smoke detector
- Housekeeping
- Children share the bed with parents
- Garden
- Electric Kettle: 1
Facilities with extra charge
- Extra beds on demand
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin CLASSICDouble or Twin • CLASSICDBT.AS-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- CLASSIC
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Majapahit Surabaya - MGallery
Double or Twin CLASSIC
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- CLASSIC
Adult and child limits apply within the room's total guest limit.
Room code: DBT.AS-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room CLASSICRoom • CLASSICROO.AS
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- CLASSIC
Adult and child limits apply within the room's total guest limit.
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Room CLASSIC
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- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
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- CLASSIC
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Room code: ROO.AS
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SUITE STANDARDSUITE • STANDARDSUI.ST-4
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- Guests: 1–8 • Adults: max. 8 • Children: max. 5
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- SUITE
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- STANDARD
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SUITE STANDARD
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- Guests: 1–8 • Adults: max. 8 • Children: max. 5
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Room code: SUI.ST-4
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SUITE STANDARDSUITE • STANDARD • 1 Bedroom • 57 m²SUI.ST
Room overview
Non-smoking room- Room size
- 57 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × Single bed 80-130 width
- Bedrooms
- 1
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- STANDARD
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Room amenities
- Bathtub: 1
- Electric Kettle: 1
- Garden
- Children share the bed with parents
- Housekeeping
- Plug adaptor
- Cable TV
- Slippers
Show all 26 amenities
- Bathrobes
- Desk
- Toiletries
- Alarm clock
- Wake-up service
- Wi-fi
- Bathroom: 1
- Shower: 1
- Wheelchair-accessible
- Living room: 1
- Safe
- Individually adjustable air conditioning
- Carpeted floors
- Tea and coffee making facilities
- Fridge
- TV
- Direct dial telephone
- Hairdryer
Facilities with extra charge
- Extra beds on demand
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Room overview
Non-smoking room- Room size
- 57 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × Single bed 80-130 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: SUI.ST
Room amenities
- Bathtub: 1
- Electric Kettle: 1
- Garden
- Children share the bed with parents
- Housekeeping
- Plug adaptor
- Cable TV
- Slippers
- Bathrobes
- Desk
- Toiletries
- Alarm clock
- Wake-up service
- Wi-fi
- Bathroom: 1
- Shower: 1
- Wheelchair-accessible
- Living room: 1
- Safe
- Individually adjustable air conditioning
- Carpeted floors
- Tea and coffee making facilities
- Fridge
- TV
- Direct dial telephone
- Hairdryer
Facilities with extra charge
- Extra beds on demand
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Guest reviews
What other guests saying about Hotel Majapahit Surabaya - MGallery
100
reviews shown
Shuo
Old-school, classic hotel full of heritage and history, a hidden gem in the hot area of Surabaya. It has friendly staff, good maintenance and very good breakfast. The things one may complain are also associated with the age of this hotel, for example, the rooms mostly have the only window at the entrance side due to the old buiding design, and the kids may find it slightly boring due to the lack of fun facilities usually found in modern hotels, but who can pass the opportunity to live where legends like Charlie Chaplin once stayed?
Dawna
Breakfast was amazing! This hotel was a lovely retreat from the busy city. I appreciated the serenity 😌
Jay
This historic hotel is maintained the grandeur of colonial architecture and the friendliness of the staff. Everyone is very polite, friendly and very helpful. Breakfast is amazing. Indonesian breakfast is one of the best in my opinion. I definitely will come back and stay longer
Kishore
We took a breakfast box which was good.
anna
Beautiful architecture and gardens. Spotlessly clean and wonderful staff
Peter
If you get the chance to stay at this hotel/ historic building grab the chance. This is not about all mod cons this is immersing oneself in history and atmosphere I have never experienced in any hotel I’ve stayed in
peter
This is the second time we have stayed at this hotel and if we come back to Surabaya again we will stay at this hotel again .
Erin
Everything about our stay was lovely! The staff is friendly and welcoming, the room was gorgeous and clean, and the hotel has great amenities. I would highly recommend this hotel to anyone coming to Surabaya.
Judith
Loved the breakfast, the pool, the quiet of the room
George
Hotel Majapahit transforms you back to a different era with it's exquisite decor and history. If you are in Surabaya you must stay at Hotel Majapahit. It has all the amenities required and is in a great location. On top of that the staff are the most attentive I have experienced anywhere in the world. I would rate higher if possible.
Safiera
We had a wonderful stay at Hotel Majapahit Tunjungan! The room was spotless, spacious, and full of old-world charm that made the stay feel special. The staff were exceptionally friendly and attentive, always ready with a smile and willing to help with anything we needed. The overall atmosphere carried a beautiful blend of history and luxury. It’s truly a timeless gem in the heart of Surabaya. We’d love to come back again!
Kristina
Excellent stay in Surabaya. Food was excellent, staff was exceptional and I’m obsessed with the colonial aesthetic. Location was key.
Weng Keong
Beautiful colonial architecture and very attentive and helpful staff!!
Verified traveler
Lovely suite
Very friendly staff, we were upgraded to a lovely suite which was very comfortable and much appreciated. Lovely heritage hotel from 1910. The room was tasteful and very clean, although the hotel grounds (pool) appear to need some investment and proper maintenance. Dining options were also a bit disappointing and would recommend dining out.
Muhammad
Hotel is very very old. But it's not definitely a 5 star. It's a 3 star property. Room service is slow and it's haunting place.
Paul
A lovely heritage hotel with modern amenities and heritage ambience. A Sarkies brothers hotel, a La The Raffles in Singapore, the Majapahit in Surabaya is sublime.
Jane
Beautiful old colonial hotel.
Robert
A great hotel with excellent service as always
Novi
We love it
Rupert
Hotel Majapahit Surabaya - MGallery
Amazing hotel great staff helpful friendly and made you feel very special
Agus
This hotel is my go to hotel whenever I go to Surabaya. Very historic place, close by shopping mall and restaurants.
Kevin
Beautiful hotel in the heart of the city
It's a really beautiful property in the heart of town.
Staff were friendly and helpful, although their English was limited. Breakfast included a nice mix of Indonesian and Western fare.
One bonus was the car-free morning on Sundays, which allowed us to walk along JalanTunjungan, which is usually very busy.
Staff were friendly and helpful, although their English was limited. Breakfast included a nice mix of Indonesian and Western fare.
One bonus was the car-free morning on Sundays, which allowed us to walk along JalanTunjungan, which is usually very busy.
Wendy Anne
This is a repeat visit and I was warmly welcomed back. My room had a surprise waiting for me, fresh flowers and a snack as well as a thank you from management. Whatever my reason for traveling to Surabaya, I wouldn't stay at any other hotel. The architecture and surroundings are unique and beautiful but the true beauty of this hotel is the staff who are friendly and well-trained to attend to details. This is a charming gem of a place. I happily look forward to future visits.
Jerry
Unique historical building makes the experience extra special.
Gary
Our shower was not draining and causing a flood in bathroom. It took 2 days for hotel to fix problem. The hotel in general requires maintenance.
Ravindra
This must be one of my favourite hotels ever. Perfect in every way!
Verified traveler
The property has an interesting history and the layout is beautiful. The staff was very friendly and helpful. Breakfast good. The room had a bit of a moldy smell but was comfortable. Traffic in the area is crazy.
Shahwaluddin
Been to MGallery collection hotel before so the bar has been set quite high. I like Majapahit but it lacks refinement. The lobby smells like cigar or moldy carpet. The only thing i like was my room- huge and with character
Anna
Amazing stay
We spent 4 nights at the Majapahit hotel and it was such a fantastic place to stay we found it hard to leave the hotel and explore Surabaya! The room was great (very spacious and well maintained given they are in a historical building). The grounds are stunning. The lobby has a fantastic cocktail bar and the high tea was excellent.
iskandar sani
Love this hotel ... highly recommend it!!!
Zoy
Wonderful heritage premises. The property is grand and meticulously attended. The staff are wonderful also.
HANS
The hotel is a tourist attraction in itself. It is set in beautiful grounds with great facilities. Used the restaurant many times with great service and great food. Would stay there again without hesitation.
Jill
A really nice, colonial style, property. Staff were lovely. For a small hotel, there were several dining options. Food and cocktails were good. It very convenient for Borobodour, yet quiet and peaceful with nice grounds.
Poh Choo
Enjoyed our stay, great service, staff alert to your needs.
Carolyn
Beautiful luxurious historic hotel. Excellent breakfast buffet
Joseph
a historical landmark in indonesian history. built in 1910 truly a beautiful hotel.
David
Love the old colonial style
DIANA
Beautiful property with its history.
Rooms requires an uplift look.
Rooms requires an uplift look.
samuel
great stay
Excellent Staff and environment a quite oasis in the middle of the city. The hotel has important historical context to Indonesia. Food in restaurant was great and fulfilling. Bed extremely comfortable and bath was a nice bonus
Mohamad Nasir
Friendly and attentive staff
clifford
Visiting family in Surabaya
Excellent stay - beautiful 114 year old
Hotel nestled among high rises For age or has been very well maintained
Very nice change of pace from sterile chain hotels Nuce breakfast
Hotel nestled among high rises For age or has been very well maintained
Very nice change of pace from sterile chain hotels Nuce breakfast
Wei
The hotel is very close to a upscale shopping mall in Surabaya. You can all kinds of luxury goods and food in the mall. It also has awesome colonial architecture and lighting at night. I had problem with the mosquitoes which are everywhere and in the room, so bring some repellent if you attract mosquitoes.
Agus
I love the sense of authenticity of the building, the gardens are beautiful and well maintained.
Laura
It was a lovely, luxurious stay for us. A piece of history in the heart of Surabaya. Thanks for having us.
Michael
Gréât place to stay
A famously historical hotel with great facilities. The staff is terrific:friendly, informative, professional and happy. The hotel is as neat as a pin and grandiose. The gardens and pool are well kept. Indigo restaurant which is attached offers lovely food and make a mean cup of coffee. Close to other historical buildings.
Verified traveler
nice hotel but need better maintenance
Nice hotel with beautiful compound but rooms need better upkeep and maintenance. Amenities are not keeping up with the image of a 5 star hotel
Gerald
A stunning room onto pool. Room more the size of a house then hotel room. Old world, gardens etc as good as old gets. In thousand or so hotel stays this could be the best.
Brian
They charged me a refundable deposit and never refunded it. I have already contacted them multiple times regarding it but they simply just ignored it.
Indra
Historical well-maintained hotel
It was a pleasant experience staying in a historic but well-maintained hotel. With full service from super friendly staff, it was an enjoyable stay.
Everyone visits Surabaya, must stay in this hotel to appreciate Surabaya as a Historic City.
Everyone visits Surabaya, must stay in this hotel to appreciate Surabaya as a Historic City.
Peter
The hotel had a lot of character in architecture, furniture and history but was exceptionally well presented. The recent refresh has resulted in a very well presented environment. The staff were friendly, professional and attentive. Highly recommended.
Daniel
A historic hotel
It was a great experience overall.
Noorharrison
Awesome crew
Noorharrison
Awesome stay with friendly cheerful staff. Keep it up guys
Verified traveler
WONDERFUL EXPERIENCE
Great hotel to stay in Surabaya. The service is impeccable. Staff are very helpful and polite. This hotel certainly deserves its 5-star rating. Location is central and convenient.
Ridzwan
Magnificent old style hote
Magnificent old style hotel with all the contemporary facilities! We had a wonderful tranquil stay there.
Verified traveler
Beautiful hotel. Too little good working electrical facilities in the room though. I found living insects in my mattrass after a stitchy night. After reporting this to the staff I received in upgrade en got free cleaning of all my clothes and luggage. Bedbugs?!
Verified traveler
Spacious room. Clean, except for some stains on the upholstery. Mosquitoes are a problem here, so much so that in the evening a guy came knocking with a can of repellent to spray the room...
Verified traveler
History and outstanding friendliness with great location
jT
travel back in time...Sarkies brothers legacy in the many South East Asia countries..
Phil
Property by M C Escher - quite amazing....beautiful gardens, courtyards, wonderful historic building
manoj
Elegance/luxury.
v nice property with lot of style and history...big rooms... close to a busy mall...v good food in the restaurant.
Dr Edward
The place was clean and staffs were helpful
Tjandra
We booked 3 nights stay in Majapahit hotel. People say it is a 5 stars hotel but I would give it 2 stars due to the following reasons : 1) Found dead tiny lizard (about 2-inch long) on bathroom floor and we called house keeping to remove it. 2) First time faucet water was running dirty for few seconds (brownish color). 3) Need to replace TV in the bedroom. The tv is old and had bad quality of picture in all channels.
ChristopherDick
There history, heritage and atmosphere. Also, the Art Deco and Art Nouveau stylings everywhere.
Hoho
Very nice historical building and the company keep it very well. And the location is good, right next to mall and a local market. But when u inside this big building, you feel really peaceful and relax. All staff are nice and the breakfast also good.
YunisAnn
Beautiful history building with nice garden,remind me when childhood living with my nan in probolinggo feels like a home.The staff very friendly and helpful.And I want to say special thanks for the girls who works for Marta Tilaar spa,help me to make unforgettable moment for my beautiful sister.
Verified traveler
Normally i would stay at the Marriott when in Surabaya, but this last trip i decided to try out the Majapahit. My wife and i loved the hotel, the staff, the food, and the overall feel of the hotel had to offer. Never had a bad meal, and the management were friendly. Housekeeping took care of any problems we may have had. And when we checked out, the hotel provided us with a simple breakfast which hit the spot, the J.W. Marriott never did that for the times i stayed there. I will continue going back to the Majapahit when i stay in Surabaya, and i would highly recommend the Majapahit, and its walking distance to the mall.
Verified traveler
This place looks beautiful inside and out. It keeps with it's historical roots which i love. I will definitely stay here again the next time i am back.
Verified traveler
It was a unique hotel with a colonial ambience. A hotel that you should book again.
Verified traveler
Charming stay
Wonderful historical place. Customer service at check in could be improved, same for cleaning of the property. Room and entire hotel was charming, you happily overlook small issues. Great breakfast choice. Would have loved to do the hotel tour, but was not possible
Hei Tung
A historical hotel that reflects its own age
Stayed for two night at the heritage suite. Staff was friendly and helpful, location was great - just walking distance from major mall. The hotel itself is very beautiful and clearly shows its former glory. However at the same time the condition also stated its age, despite better than most local 4 star hotel and we also noted its price being quite low for a 5 star property, it is still quite unacceptable to see stains over bathtube, shower head and especially our beddings. It is also quite disappointed that they didn't change the bedding after room cleaning the second day as the stain was quite notable. Of course we are sure the staff would've helped us if we made the request given their helpfulness, we just hoped that we won't needed to at the first place. Just not quite an expected 5 star experience, especially after we enjoyed some other hotel which gave us much better with similar price point in indonesia. My advise is to stay for one night if you really want a stay in this piece of history - which frankly is quite memorable, however if you stat longer you may consider moving to other nearby 5 star property after the first night, quite sure you'll feel more comfortable.
Verified traveler
I just have one thing to say. The hotel is grand but a lot of maintenance work is needed. However, I'm very thankful to the staff for having made my stay so memorable. They're able to think on the spot and would always make sure that anything is lacking, that it would be fixed.
Verified traveler
Beautiful well kept gardens and pool area. However, Property needs a refurb.
Verified traveler
Great, colonial-rich hotel in the centre of Surabaya. Almost feels like stepping back in time. Staff were helpful, room was large. No complaints.
April
The staff are very, very friendly , helpful and smile generously. They speak with beautiful manners with soft voices. The beautiful garden, and bedroom so comfortable and clean. Love it. The shopping so nearby and food at the hotel is amazing.
asnah juliati
the real heritage
lovy! just the way i expected it to be.
a real classical room. the heritage interior. and most of all there is a balcony to smoke my cigarettes.
the food is unbelieveable.
what a place.
i love it
a real classical room. the heritage interior. and most of all there is a balcony to smoke my cigarettes.
the food is unbelieveable.
what a place.
i love it
KITYAN
Beautiful and historical hotel
Hotel Majapahit Surabaya is a beautiful and historical hotel in Surabaya, Indonesia.
The staff is very friendly and helpful. A staff sat me down in the lobby and gave me their special snacks and drink and telling me the history of the hotel during check in.
They also gave me an upgrade to a very nice and large suite. The hotel buildings and gardens are very beautiful including a nice and big swimming pool.
The breakfast buffet is excellent with both eastern and western food. They also have a special menu including in the breakfast that you can order and try some special Indonesian breakfast dishes.
The staff is very friendly and helpful. A staff sat me down in the lobby and gave me their special snacks and drink and telling me the history of the hotel during check in.
They also gave me an upgrade to a very nice and large suite. The hotel buildings and gardens are very beautiful including a nice and big swimming pool.
The breakfast buffet is excellent with both eastern and western food. They also have a special menu including in the breakfast that you can order and try some special Indonesian breakfast dishes.
Verified traveler
colonial hotel that's what we like . very rare in this world
Verified traveler
Glad they keep the hotel running in its old colonial decor as it reflects the history and character of the place. Nice ambience with big trees and garden. Food was great especially where the buffet breakfast is served, quite a number of options. A towel in our room was not so clean when we got in so asked for a change. In-room carpet is somewhat old but was told of renovation plan as Accor just started to step in to manage this property. Staff are very helpful and polite.
Victoria
Want ot feel like royalty stay at this hotel
Beautiful hotel, that makes you feel like princess.
THUNYA
Very Nice Hotel
Nice hotel
Near convenience store
Good for honeymoon trip : )
Near convenience store
Good for honeymoon trip : )
Wei
This is a great classic and colonial style designed by Sarkies family. Sarkies family also built the famous hotel including Raffles in Singapore, Eastern & Orientals in Malaysia. Wonderful experience! Will be no hesitation to stay again!
Verified traveler
Stunning Hotel for an amazing city stay.
This hotel was stunning with it's beautiful historical building, charming furnishings and seating areas and manicured lawns. It is amazing to think that this peaceful place is surrounded by a city.The rooms are spacious and comfortable. The staff are extremely helpful and friendly. The Spa is lovely offering some affordable and luxurious treatments.
I wish we had more time to spend that this gorgeous place and should I find myself back in Surabaya I know where I will be staying!
I wish we had more time to spend that this gorgeous place and should I find myself back in Surabaya I know where I will be staying!
Renata
It was Ramadan, and as an international hotel, why they would not serve beer or spirits to the room is beyond me. I know of other hotels that do this as not to offend the religion. But, to claim the government does not allow it and I can go to international restaurants and they serve alcohol in Surabaya.
The shower could have used a good cleaning...mold on the floor glass and tile.
The shower could have used a good cleaning...mold on the floor glass and tile.
Saharudin
If you don’t mind antiques and Beautiful gardens. But the walk to the mall across the road is quite a hassle.
Verified traveler
Lovely colonial era hotel
Great to see the attention that goes into maintaining the colonial era charm of the hotel.
Warren
Beautiful Colonial hotel
This was the 4th time I have stayed at this hotel. If is great to enjoy the \"old world\" charm. Magnificent manicured gardens/grounds, quality staff who speak good English.
Zulkifli
Historic hotel, that was my only reason for stay.
Good old hotel with nice facilities and a comfortable bed.
Verified traveler
Best place to stay in Surabaya
Excellent service and beautiful hotels in lovely gardens.
Naveen
Cosy hotel downtown Surabaya
Wonderful cosy hotel right in the center of Surabaya.
Has an open colonial architecture and rooms that look out into beautiful green courtyards with fountains.
I had a pleasant stay in a heritage suite that was spacious and comfortable.
Food was nice but not fantastic but no complains.Staff were fantastic and so polite.
I definitely would recommend this hotel!
Has an open colonial architecture and rooms that look out into beautiful green courtyards with fountains.
I had a pleasant stay in a heritage suite that was spacious and comfortable.
Food was nice but not fantastic but no complains.Staff were fantastic and so polite.
I definitely would recommend this hotel!
Mr R Cook
Don’t miss staying in this hotel
Excellent the best in Java.....do go there if you want to to stay in a magnificent period property with absolutely stunning gardens - go swim in the pool. You will not forget your stay in this hotel.
John
Tempo doeloe
Very helpfull & friendly staff.
You really feel a warm welcome here.
The building and its interior is just magnificient !
If you are in the vicinity of Surabaya just try to stay here .. it’s an experience you’ll never forget.
You really feel a warm welcome here.
The building and its interior is just magnificient !
If you are in the vicinity of Surabaya just try to stay here .. it’s an experience you’ll never forget.
Mr R Cook
You must stay in this hotel whilst in Java
We have been in Bali and Java for the past 2 weeks and this hotel is far the best we have ever stayed in anywhere in the world. Serene/excellent food/not too attentive staff - plus a lovely spa and outdoor pool. Do go and stay there —- you will not regret it.
Novita
Good location, nice hotel
worltravler
Mount Agung canceled my trip to Gili meno
What a better way to spend a long weekend in Surabaya. The Majapahit is close to the TP mall, close to “our bar” and Mirota. The food is amazing, room service is fast, the pool is beautiful, and the Martha Tilar Spa is worth it!
We loved pampering ourselves. We miss hanging out at the beach but the ambiance and old Dutch style Hotel is beautiful and the decor brings you into an era of days gone bye.
The hotel was named after a Royal Dutch family and discerned travelers from diplomatic to the royal and rich and famous visited this hotel .
We loved pampering ourselves. We miss hanging out at the beach but the ambiance and old Dutch style Hotel is beautiful and the decor brings you into an era of days gone bye.
The hotel was named after a Royal Dutch family and discerned travelers from diplomatic to the royal and rich and famous visited this hotel .
Verified traveler
Grand Hotel in Surabaya
The Majapahit is definitely the place o stay in Surabaya given its fascinating history. It is very luxurious and grand hotel with spacious rooms and common spaces, including beautiful gardens/courtyards, and a wonderful swimming pool. The breakfast buffet is one of the best we have ever experienced in many countries across Asia. The room service dinner was also outstanding. The staff is efficient, friendly and helpful. Overall an amazing stay.
stephan
glamorous with stains
Hotel Majapahit is one of the most beautiful hotels I've stayed in. The staff is beyond helpful and extremely friendly.
everything is well-maintained and clean - except.. the wellness area, the jacuzzi/sauna/steam room in specific. It really is a bit of a disaster.. the jacuzzi was out of service and the steam room as well as the sauna were turned off. Upon entering the facilities a staff member did turn on the steam room, but i was told that it would take twenty minutes before i could use it. I decided to wait by swimming a couple of laps in the pool (which is large and impeccable). After what could not have been more than 40 minutes i went back to use the steam room but it was already turned off again, with no steam or heat remaining. It was turned on once more and this time I waited 20 minutes before I went back and was met by the slightest bit of steam and a temperature about 5 degrees higher than outside. Also to my disgust there was a used Q-tip on the floor..
Another disappointing element was the food. We had breakfast, both an indonesian and an american breakfast which took a very long time and turned out to be bland and below standard.. the coffee was tepid
everything is well-maintained and clean - except.. the wellness area, the jacuzzi/sauna/steam room in specific. It really is a bit of a disaster.. the jacuzzi was out of service and the steam room as well as the sauna were turned off. Upon entering the facilities a staff member did turn on the steam room, but i was told that it would take twenty minutes before i could use it. I decided to wait by swimming a couple of laps in the pool (which is large and impeccable). After what could not have been more than 40 minutes i went back to use the steam room but it was already turned off again, with no steam or heat remaining. It was turned on once more and this time I waited 20 minutes before I went back and was met by the slightest bit of steam and a temperature about 5 degrees higher than outside. Also to my disgust there was a used Q-tip on the floor..
Another disappointing element was the food. We had breakfast, both an indonesian and an american breakfast which took a very long time and turned out to be bland and below standard.. the coffee was tepid
Gusteau
Excellent
Hotel Majapahit is a High Class Hotel with a special historical and architectural touch. A very delicate decoration that brings modernity without sacrificing the historical wealth of the place.
Paul
A wonderful weekend break.
Very comfortable stay in a beautiful historic hotel. Excellent large comfortable room, huge pool, great friendly service from the staff, huge buffet breakfast and very good local fish from the east meets west restaurant. Amazing value for money.
Heiko
Outstanding hotel
Our short stay in the hotel has been excellent. The room was in great shape and really clean. The breakfast was nice and the selection was pretty wide. The only exception was the dinner at Maj which was terrible since we had to wait for almost an hour and some of the food was cold and we got the wrong dishes etc.. That seems to be in line with what other people experienced in the other restaurant of the hotel.
Will definitively come back just will dine in other restaurants.
Will definitively come back just will dine in other restaurants.
Location & surroundings
Hotel Majapahit Surabaya - MGallery
Jalan Tunjungan 65 Kec Genteng 60275, 65 2 5, Surabaya, Indonesia
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Hotel Majapahit Surabaya - MGallery
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