Name: favehotel MEX Tunjungan Surabaya
Address: Jl. Pregolan 1 3 5, 1,3,5, Surabaya, 60262, ID

4/10

Poor

24 Oct 2025

abdullahi

It was small room , normal

8/10

Excellent

02 Oct 2025

John Ray

the area is quiet and conveniently located, with a restaurant and convenience store right in front. the city center is within walking distance, and thr hotel itself is clean

Leisure Friends

10/10

Exceptional

01 Jun 2024

Colin

Cheap and very convenient

Business Family

6/10

Pleasant

20 May 2024

Shabbir

Shopping are is near

6/10

Pleasant

12 Dec 2023

Verified traveler

Hotel is walking distance toTunjungan Plaza. Room is clean but towels are quite old . No mini bar ,but the price paid is reasonable.

6/10

Pleasant

07 Apr 2020

Verified traveler

Older

Older than pictures

Business

8/10

Excellent

01 Mar 2020

roy

Cental location for the right price

You get what you pay for. Its cheap but then the cost is cheap too. Room was clean and functional. If you want somewhere cheap and clean in a central location, this is ideal. Bear in mind..the cheapest rooms do not have windows.

Self

6/10

Pleasant

10 Nov 2019

Verified traveler

Near shopping centre, Tunjungan Plaza. The location is behind the main road, not so good though. Wifi is on and off regularly. Bottle water not even 1 bottle is not provided. we drink water from water dispenser outside the room.Not good. Wall paper inside the room is a kind of yakki. Better has the white wall or has a painting instead.

Friends_and_family Family

6/10

Pleasant

04 Jul 2019

Verified traveler

We stayed in a large room with a “king” bed. Very spacious. Nice cold a/c and great TV. The staff was friendly and helpful. They brought me an iron and board to use. This hotel is a budget hotel so price was very good. I give it low marks for cleanliness and location. Loud music played until late at night and smokey smell through vents.

Friends_and_family Partner

10/10

Exceptional

22 Mar 2019

Verified traveler

Good service

Friends_and_family Family

6/10

Pleasant

28 Jan 2019

Verified traveler

Nice hotel convince 24hr indomart store nearby in case looking for fast food night time..n near tunjungan plaza

10/10

Exceptional

04 Jan 2019

stan

Should book breakfast when booking for the rooms because if you do it, you'll pay only 4 AUD each breakfast. The breakfast was quite good. A lot of food, drinks, snacks, fruits, etc. Buffet style. If you pay for breakfast not included with your rooms rate, it would be 6.6 AUD each breakfast. I think it's the same price at Fave Hotels Indonesia wide.

The standard double room was for one person only judging by the size but quite good by the price at 25 AUD a night. Hot water worked but water volume and water pressure were not so good.The hotel had food courts within the hotel, a gym, restaurants, balcony cafe/karaoke room. It always had so many quests (many rooms filled) each day. Boncafe steak house was just across the hotel and Alfamart was a few houses away from the hotel (alfamart is a mini supermarket like seven elevens in many countries but it is also the place where you can buy prepaid minutes and Internet data for your mobile phones). It was probably 5-6 minutes walk to Tunjungan Plaza. I think for the price of the nightly room at the hotel, the hotel is good.

10/10

Exceptional

30 Sep 2018

Verified traveler

clean.comfort.value for money price

clean.comfort.value for money price

2/10

Poor

27 Aug 2018

Muhammet

Can get better room for the similar price

Small and smelly room, not so clean.

8/10

Excellent

10 Aug 2018

Daniel

Room for Improvement

Cleanliness is a must as mosquitoes nest mainly guests eat in the room n no proper cleaning after guest departure.

8/10

Excellent

03 Jun 2018

Christopher Patrick

Comfortable but there's room for improvement ...

The stay was comfortable and the FO and Housekeeping staff were friendly. Please improve on breakfast buffet menu, its set up, cleanliness and noticed the staff at the breakfast venue were not so friendly and cheerful. The gym needs attention as the air-cond system was not working. I believe this hotel can further improve and will definitely come again to stay at this hotel.

Family

8/10

Excellent

26 Apr 2018

Beng

It's ok overall

Location is good if you're looking in the middle of city, next to big Tunjungan Plaza shopping mall.

Room quality and bedding .... clean, but could be improved with better linen and possibly towel

It's ok for its price.

8/10

Excellent

02 Jan 2018

Zainal Bin

Favehotel Mex suits your budget

Convenient location . Located away from the main busy road but just a few minutes walk to Tunjungan Plaza where I can find my shopping needs & plenty of food choices. Secured place as you need the access card to open the door at lift lobby .

8/10

Excellent

22 Oct 2017

Heru

Nice hotel for business trip

Good hotel, near to the place I worked for

8/10

Excellent

20 Oct 2017

Ajhar

Good

Good

Family

4/10

Poor

18 Feb 2017

Wanen

Not so comfort

I was not comfort, noisy from both side. Aircond leak, less room soundproof. Other guess doesn't with good manners make noise. There is tiny bugs fly in few place inside my room also. Could be came from the toilet. Sorry to tell, i won't stay there anymore.

8/10

Excellent

14 Nov 2016

IG AK Aswin

Nice hotel in the center of the town

Hotel was near by Tunjangan Plaza, it was convenient to walk around as it was in the center of the town, quite a few good food places / restaurants were in short walking distance. The room was spacious. Breakfast area was decent, food selections were limited.

Family

6/10

Pleasant

03 Aug 2016

Verified traveler

Small room

A very simple business hotel suitable for short stay..there are better and comfortable hotels around

6/10

Pleasant

29 Dec 2015

Verified traveler

good location but not so good hotel

I did not like the shower. I prefer shower which I can hold. The other things were all just o.k. There was no hairdrier in the room. The bathtowels were old and dirty. The good thing about the hotel is the location only.

Family

8/10

Excellent

29 Nov 2015

Verified traveler

Hotels staffs are friendly. Room is ok for staying.

6/10

Pleasant

24 Nov 2015

Vebri

There is no window, noise from other room, but room was clean, large bed, n staf was friendly.

8/10

Excellent

09 Oct 2015

Julie Lee

Perfect location

This hotel is good if you just need it for sleep. Not recommended if you travel with children since this hotel doesn't have facilities suitable for kids. However the location is perfect in town close to biggest shopping mall TP and lots of restaurants and eateries nearby.
I asked for non smoking room but my room smells smokes and in the hallway smells smoke too for couple days. Breakfast is nice with some varieties like congee, soup, rice/fried rice with 4 choice of meals, veggies with peanut sauce, bread with jam, egg station cooked as requested, coffee & tea, juices, indo style dessert, cakes & fruits. The service in the restaurant is good too. I enjoyed them all but since the food are the same (only 1 or 2 meals changed and rotated) for my 7 days of staying there, I felt bored with the food on my last days.
I may come to stay in this hotel again if I go to Surabaya.

Partner

10/10

Exceptional

29 Sep 2015

Leon

Surprising nice interior and cozy feeling

When i book the hotel, my first intention is just a hotel for sleeping. Thus was looking for a budget hotel. However, i was shock when i enter the hotel, the interior of the room gives a comfy and cozy feeling. My friend and I was so happy to have stay in the hotel. The staff is super friendly and greet us with smile when we arrive, although we are late. As for the cleanliness of the room, i cant find any fault with the hotel and the room itself. (y) Recommended

Partner

2/10

Poor

28 Jul 2015

Verified traveler

The people were nice and the location was great, but the room had ants crawling in the bed and the water was cold.

Family

4/10

Poor

26 Jul 2015

Helena

bad

dirty towels, smoke-smell room even though it was a non-smoking room.
they only gave us 1 pair of sandals for every room.

good : free to refill water any time

Family

8/10

Excellent

09 Jul 2015

Dharmadi

Good hotel near tunjungan plaza

Nice hotel, little bit dirty. Found cockroach on bathroom but overall is ok

Family

8/10

Excellent

24 Jun 2015

Ng

good choice

reasonable clean hotel

6/10

Pleasant

05 Jun 2015

Bram

Good value and location

Decent hotel for the money. If all you need is a bed to crash in, this will suffice. If you are not closterphobic, you can get the cheapest room but it has no windows. The next level up has windows. Very close walk to Tunjungan Plaza. Breakfast buffet is so so but for the included price, you can't complain.

6/10

Pleasant

04 Apr 2015

Jude

Convenient Location

Affordable hotel and convenient. Walking distance to McDonalds and Tunjungan Plaza. Room condition is acceptable. Toilet needs some improvement. I would recommend this only if you're on a tight budget.

6/10

Pleasant

26 Feb 2015

fajar

Good

Near from tunjungan plaza

6/10

Pleasant

23 Feb 2015

Leigh Ann

Average hotel, decent neighborhood

The hotel was a bit odd with the lobby on the 3rd floor and the room on the 2nd floor, however the service was attentive from the moment we arrived to check in. The room is quite small and not much room for 2 people. The room itself was clean but the walls and furnishings are very worn and beat up looking. I guess it's good for the price. I did not see much of Surabaya so not sure how its located in proximity to the city but its about 45 minutes from the airport and the surrounding area has a grocery store, several restaurants and fast food options and a movie theater within close walking distance.

Family

8/10

Excellent

27 Dec 2014

WILLIAM

Nice, clean, and modern room

The hotel room was clean and modern. I would put it on par with a western hotel. I got a good deal on it so I found the value to be high.

4/10

Poor

27 Nov 2014

Verified traveler

Parking of the car is terrible

I was brought to the 9th floor parking lot that is available just for checking in. The the lift was so tiny for only 6 people. And when it is full, we have to wait for the lift a long time.
At the front desk they don't tell us the procedure for free parking. No parking is available at the front of the entrance.

8/10

Excellent

21 Nov 2014

allen

visiting surabaya

first visit to surabaya and hotel next door to main shopping mall

6/10

Pleasant

15 Nov 2014

Verified traveler

Budget hotel with decent rooms

We stayed at FAVE hotel for a night. Overall, it was alright for the price. Only thing was that the rooms were rather small. If you're looking for just a room to stay for a short stay-over, FAVE hotel should be fine. Service staff were a bit slow though.

Family

6/10

Pleasant

07 Nov 2014

Halim

Near Shopping Mall (Tunjungan Plaza)..

The room is very small... Breakfast is ok.. Hotel near Tunjungan Plaza...

8/10

Excellent

01 Nov 2014

Verified traveler

near to mall

the room was ok...just slightly small and don't have any window.

8/10

Excellent

09 Oct 2014

Verified traveler

Recommenable

waas good

value for pricing

6/10

Pleasant

10 Sep 2014

Liz

It is okay, not very pleasant

We checked in at about 8pm and the room was at the corner superior room. We requested a double bed but the room offerred two single beds. And the room itself is quite dark because of the colour of the curtain and looks very cheap. No complain about the look cheap as i expected it before (i got a sale on air asia).

The breakfast was so-so... Coffee and tea was not nice...

Overall stay: its ok for sleeping only but not to relax or find comfort

6/10

Pleasant

16 Aug 2014

shah

budget hotel

not bad cos location is good

8/10

Excellent

13 Aug 2014

Lok

Great Location, Great Food

The hotel is just 5 minutes walk to Tunjungan Plaza. The food at Drago Restaurant is good and cheap. I went there for a dinner. I also ordered through room service. The complimentary breakfast is also good. My only complain is my room has no window. Overall, it is a great 3 star hotel. Book it.

Family

10/10

Exceptional

01 May 2014

Syamsul

Comfortable room

I want to stay here again next trip

8/10

Excellent

20 Mar 2014

Verified traveler

Comfy bed, great location & excellent service!

I would certainly stay here again if I'm in Surabaya.

10/10

Exceptional

11 Feb 2014

DQueen

“Fantastic service”

cleanliness of room/hotel
Quality of service
Hotel amenities

Partner

10/10

Exceptional

10 Feb 2014

DQueen

“Comfy beds”; “Great location”; “Fantastic service

very enjoyable and memorable stay. Rates affordable and reasonable low income group of people.

10/10

Exceptional

06 Sep 2013

Verified traveler

Quiet, clean, cozy, good location

I stayed here after the weekends in Bromo. My room is a standard room. Very clean and cozy. A 24 hr convenient store is available on the ground floor. The hotel is about 10 mins walking distance to Tunjungan Plaza.

8/10

Excellent

26 Aug 2013

Antony Bali

Great budget hotel with decent, clean and safe rooms

Depending on room availability, allowed me an early check in. Smiles galore, friendly staff. Small, basic rooms with fresh drinking water and fresh daily linen, more than comfortable enough for one or two nights stay. Would stay there again if visiting Surabaya.

Partner

8/10

Excellent

15 Aug 2013

a1v1n

decent hotel

hotel is good enough if you are just intending to be there to sleep. room was small but good enough for my brother and myself who are just stopping by surabaya.

6/10

Pleasant

12 Aug 2013

MohitWad1

Value for money

Good value for money we paid. Breakfast spread could be better. No windows in standard room, can be claustrophobic.

8/10

Excellent

24 Jul 2013

Peter

Good Location , Enjoyable Stay

Great recommendation from friend... and enjoy it

10/10

Exceptional

24 Jul 2013

Verified traveler

Interesting Room

I stayed only 1 night; but very impressed about the room. Because room is very interesting design and also lighting was OK. Very satisfied. The problem only; I got the room without outside view at all. But its OK, because I need only 1 night for rest.

10/10

Exceptional

20 Jun 2013

American ex-pat

Girly room, perfect for a shopoholic

I was disappointed at first, as my standard room did not have a window. But I asked reception for a change, and they promptly offered me another room, so all was well. Rooms are very small and so no window was horrible, with a window it was charming. Clean. No amenities, but I liked the hot water availability in the lobby....though a teapot in the room would be better.

6/10

Pleasant

13 Jun 2013

SAFIR

Near to the town

It only takes minutes to some office location..time effective for transportation

10/10

Exceptional

28 May 2013

MahTO

Excellent Value for money!!

We stayed here for 2 nights at the start of our holiday tour to Volcanoes Bromo and Ijen. We were very impressed by the room. The decoration was modern and the design of the 3 sets of concealed lightings was fabulous! There were another 2 lights on the writing table and the bedside table. The glass window between the bed and the bathroom was quite sexy, and you can close it if you like. The air conditioner worked well and was easily controlled by remote. The room size was small but adequate for 2 adults. The only amenities provided were toothbrush and 2 bottles of drinking water, but they will supply you with shower cap, razor, slippers for a small additional fee. No mini bar, but a small shop on the ground floor. Breakfast was included, and was a good selection of local Indonesian food, salads, porridge and surprising Pizza. All-in-all, a very good hotel with best price!! Its location is across the road from Boncafe, winner of best restaurant in Surabaya in 2011 and 2012. Amazing steaks there.

10/10

Exceptional

21 Apr 2013

Randy

Great Location

Partner

8/10

Excellent

23 Jan 2013

Verified traveler

Walking distance to Tunjungan Plaza

have great stay at fave Mex Surabaya, minimalist design with pink bright color. Avoid with big luggage cuz haven't got much space in the room, breakfast so so. there is nice restaurant just opposite of the hotel, location of the hotel it,s just 50 meter from main rd plenty hawker surround the hotel and the plaza just around the corner. the service just an averages nothing special sometime you have to wait to check in but not big deals as I've got the hotel deals

6/10

Pleasant

11 Dec 2012

abdulla

111

its not the first tima to stay in this hotel chain
really its excellent

8/10

Excellent

22 Aug 2012

Verified traveler

Conveneient from our viewpoint

Generally very happy apart from the fact that the Hotel offered to \"book a taxi\" and ''confirm your airline flight bookings\". When asked to book a taxi, they offered a car and driver for more than double the taxi fare, and weren't prepared to book a a taxi at all. When asked to confirm the bookings for flights which I had made 4 months earlier, they declined initially, and when I pointed the offer was included in their own printed material, they then claimed that Garuda \"wasn't answering\"

6/10

Pleasant

08 Jun 2012

Gary

U must try the restaurant,

Family

8/10

Excellent

01 Sep 2019

Jui-Feng

Location is good. Service is excellent!

Partner

6/10

Pleasant

27 Aug 2019

Verified traveler

地點很好
有飲水機提供冷熱水，也提供冰塊
吹風機不足，每天都說被借走了
房間燈太少，很暗
OK!

Partner

8/10

Excellent

21 Jun 2019

Verified traveler

Ok.

Ok.
Suara di luar kamar terdengar cukup keras.

8/10

Excellent

11 Jun 2019

Tubagus

Penginapan dengan lokasi baik

Pesanan menggunakan connecting door tidak bisa dipastikan ketersediaannya walaupun sudah booking dari 2 bulan sebelumnya. Walaupun pada saat hari h tersedia kamar dengan connecting door tersebut, namun kondisi kamar sangat terasa perbedaannya. Dimana kamar luas kamar walaupun pemesanan ukuran dua superior tetapi satu kamar sangat terasa sempit dan berbeda ukurannya. Pada kamar yg lebih kecil tersebut juga awalnya dapat keset yang sudah rombeng. Shower juga pancurannya sudah tidak bagus. Sangat berbeda dengan kondisi kamar sebelahnya. Lokasi yang baik dekat dengan TP menjadi poin plus yang penting

Family

10/10

Exceptional

13 Jun 2018

bo

good stay

good stay

8/10

Excellent

03 Mar 2018

Verified traveler

Nice hotel and just a step away from the big mall

I was late check out, almost midnight but the staff is very helpfull. Some parts of the hotel is under renovation but not causing disturbances for the guest. The room is small but clean. AC, TV and other room equipments are working well. The price is fair.

8/10

Excellent

03 Dec 2017

Verified traveler

Trip to Surabaya

berkesan dan bagus

8/10

Excellent

03 Jan 2017

Verified traveler

No windows

No windows