The Win Hotel Surabaya

Indonesia , Surabaya
Surabaya, Jl. Embong Tanjung 46-48
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19 reviews shown

8/10

Excellent

31 Jan 2024

Christopher

An excellent place quite close to the station

An excellent place, everything was shaping up fine - except the receptionist asked to keep my passport overnight, and when I left early to catch a train, there was a different receptionist, no note had been left on my packaged breakfast, remembered too late for a return trip to the hotel, missed my train - it cost me well over a million to get to Bandung that day ...shame really. THERE SHOULD BE NO REQUEST TO LEAVE YOUR PASSPORT IN ANY MODERN HOTEL !!

Self

6/10

Pleasant

29 Jul 2018

Verified traveler

Good location, good price, a little tired

Hotel is a well located budget option. Rooms are a bit tired but have everything you need. Main gripe is that they don't include breakfast even though it is advertised as such

Partner

10/10

Exceptional

17 Dec 2017

Tung

Ideal hotel

Very nice, friendly , helpful staff. Good breakie, centrally located, 5 min walk from the main railway station. Good, clean and comfortable hotel. Definitely would stay this hotel again

Family

6/10

Pleasant

18 Oct 2017

Verified traveler

Complete fasilities

Hotel provide complete fasilities in room. Near to train statiom and easy access

8/10

Excellent

30 Jul 2017

Verified traveler

Good aircon and very comfortable beds. Bathrooms were clean and good breakfast. Arranged transport from airport did not show up and it was costly to get a taxi.

Family

8/10

Excellent

14 May 2016

Hon Nam

Clean, good location

Staff is friendly. Clean and bright room. Near train station.

Family

2/10

Poor

26 Apr 2016

Verified traveler

Dirty bathroom at The Win Hotel

I would not recommend this hotel. The bathroom is dirty, coffee stain over the bathroom door and toilet bowl.
As we entered the room, we found no remote control for the air conditioner, and the bell boy help us to call the desk and said they will pass it to us later. But there are no one entertained us at all after that.
They do not provide hair dryer inside the room. I tried to call the desk to borrow one, but they do not have.
The front desk not well in English speaking, it's hard for us jus to ask for a help to get a cab from them, and they did not seems willing to help too.

Partner

10/10

Exceptional

27 Feb 2016

Verified traveler

A good place for a stopover

Exactly what you need if you're looking for somewhere comfortable and easy. Clean and very well managed we loved staying here. The breakfast alone is great!
Really close to the train station so great for Mount Bromo or getting to Yogyakarta.

Partner

10/10

Exceptional

24 Feb 2016

Verified traveler

Great for a stopover.

A very clean and comfortable hotel with a great buffet breakfast.
Ideal for a stopover or a few day in the city.

Partner

10/10

Exceptional

18 Jan 2016

deedee

Clean hotel

The hotel maintained its cleanness very good, all the staffs are well trained and super friendly and helpful.

4/10

Poor

01 Dec 2024

Ben

I appreciate the hotel is low cost compared to a European hotel, but it was not clean, especially the bathroom. There was no toilet paper, the shower was filthy with mould growing and the safe did not work. Very disappointing really.

10/10

Exceptional

17 Oct 2024

ANNE

Hotel passable , propriété passable , lit confortable juste ce qu’il pour une escale d’une nuit comme on a fait

Partner

10/10

Exceptional

06 Aug 2019

Meng-shun

商務飯店，整潔舒適，早餐適中，CP值高

4/10

Poor

06 Oct 2017

VERONIQUE

À éviter

Hotel récent bien placé près de la gare pour un stop à deux pas d'un centre commercial mais mal entretenu
Chambre avec literie correct mais sale et une sale bain avec des odeurs de moisissure
Petit déjeuner pas terrible
Hotel à petit prix mais pas recommandable

Partner

10/10

Exceptional

04 Oct 2017

Verified traveler

Close to train station

Very pleasant stay, very close to the train station.

Family

6/10

Pleasant

07 May 2016

Robert

Modernes Hotel

Haben eine Nacht in diesem Hotel verbracht. Zimmer sind in Ordnung und das Hotel macht einen guten Eindruck. In 10 Minuten ist man zu Fuß am Bahnhof.

Partner

6/10

Pleasant

30 Mar 2016

andrianto

Budget hotel

Bersih dan nyaman, hanya utk variasi dan taste breakfast kurang

8/10

Excellent

25 Feb 2016

yoshiaki

場所が良いですよ

シークレットプライスだけあってとてもコストパフォーマンスに優れています。場所もショッピングモールに近く便利です。これで朝食も付いていますから言うことなしです。最初二階の部屋に案内されたのですがシャワールームが臭かったので変更して欲しいとお願いしたら快く応じてくれ六階は全く問題なく快適に過ごせました。wifiもサクサクつながりました。

Family

8/10

Excellent

03 Jan 2016

Irwin

Baik

Bagus, tapi jendendela lantai 2 tidak bisa melihat apa2 karena tertutup donding

Family