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Agogo Downtown Surabaya

Surabaya · Indonesia

Jl. Melati No.20View location

8.8/10Excellent18 Reviews
Cleanliness8.6/108.6
Service9.0/109.0
Comfort10.0/1010.0
Condition8.8/108.8
Amenities8.0/108.0
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Agogo Downtown Surabaya

The Agogo Downtown hotel, located in Surabaya's downtown area next to the Grand City Mall, Convention & Exhibition, offers rooms equipped with flat-screen TVs, air conditioning, free Wi-Fi, and private bathrooms with showers.

Its prime location provides easy access to popular shopping malls and attractions, including Hi-Tech Mall (3 minutes), Plaza Surabaya (5 minutes), and the Submarine Monument (4 minutes).

Read more about this hotelShow less

With a stay at Agogo Downtown, you'll be centrally located in Surabaya, a 4-minute drive from Tunjungan Plaza and 13 minutes from Pakuwon Mall. This hotel is 0.8 mi (1.3 km) from Grand City Surabaya and 0.8 mi (1.3 km) from Cheng Hoo Mosque.

Make yourself at home in one of the 84 air-conditioned guestrooms. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature bidets and toothbrushes and toothpaste. Conveniences include phones, as well as desks and complimentary bottled water.

Featured amenities include a 24-hour front desk, luggage storage, and an elevator. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Entertainment
Non-smoking
Accessible facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until anytime
Check-out until 12:00 PM

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available Professional property host/manager Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in Pets not allowed

Cleaning and safety

Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Deposit: IDR 300000 per accommodation, per stay

    We have included all charges provided to us by the property.

  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Safety features at this property include a fire extinguisher
    • Property Registration Number 1227000550741
  • Optional fees
    • Fee for local cuisine breakfast: approximately IDR 50000 for adults and IDR 50000 for children

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Indonesian

Nearby attractions

Grand City Surabaya 0.1 km / 0.1 mi
Submarine Monument 0.8 km / 0.5 mi
Surabaya Youth Center 1 km / 0.6 mi
Surabaya Plaza Shopping Mall 1 km / 0.6 mi
World Trade Centre 1 km / 0.6 mi
Balai Pemuda 1.1 km / 0.7 mi
Grahadi 1.3 km / 0.8 mi
Rumah Sakit Umum Daerah Dr. Soetomo 1.3 km / 0.8 mi
Cheng Hoo Mosque 1.4 km / 0.8 mi
Joko Dolog Statue 1.4 km / 0.9 mi
Sharp Bamboo Monument 1.4 km / 0.9 mi
Gelora 10 November Stadium 1.5 km / 0.9 mi
Tunjungan Plaza 1.8 km / 1.1 mi
Dyandra Convention Center Surabaya 2.1 km / 1.3 mi
ITC Surabaya Mega Grosir 2.4 km / 1.5 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 84
  • hotel
  • Bus/Train station
  • Airport
  • Harbour
  • Beach
  • Entertainment Area
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
Show 14 more facilities & services
  • Wi-fi
  • Room service
  • 24-hour security
  • Air conditioning in public areas
  • Smoke detector
  • Lift access
  • Dining area
  • Restaurant
  • Conference room
  • Meeting room
  • Projector
  • Printer
  • Deposit on arrival
  • Non-smoking establishment
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • FAMILY ROOM TWO BEDSFAMILY ROOM • TWO BEDSFAM.2B

    Photos are not available for this room type.

    Agogo Downtown Surabaya

    FAMILY ROOM TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM QUEEN SIZE BEDFAMILY ROOM • QUEEN SIZE BEDFAM.QN

    Photos are not available for this room type.

    Agogo Downtown Surabaya

    FAMILY ROOM QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM TWO DOUBLE BEDSFAMILY ROOM • TWO DOUBLE BEDSFAM.2D

    Photos are not available for this room type.

    Agogo Downtown Surabaya

    FAMILY ROOM TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXEDOUBLE • DELUXEDBL.DX

    Photos are not available for this room type.

    Agogo Downtown Surabaya

    DOUBLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXE KING BEDRoom • DELUXE KING BED • 30 m²ROO.DX-KG
    Room DELUXE KING BEDPhoto unavailable9 photos

    Agogo Downtown Surabaya

    Room DELUXE KING BED

    Room photos

    9 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    King-size bed 150-183 width, Sofa bed
    Room type
    Room
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX-KG

    Room amenities

    • Desk
    • Toiletries
    • Shower
    • TV
    • Internet access
    • Individually adjustable air conditioning
    • Living room: 1
    • Wheelchair-accessible
    • Wi-fi
    • Housekeeping
    • 220V power supply

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin DELUXEDouble or Twin • DELUXEDBT.DX

    Photos are not available for this room type.

    Agogo Downtown Surabaya

    Double or Twin DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXERoom • DELUXEROO.DX

    Photos are not available for this room type.

    Agogo Downtown Surabaya

    Room DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SUPERIORTWIN • SUPERIORTWN.SU

    Photos are not available for this room type.

    Agogo Downtown Surabaya

    TWIN SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR WITH VIEWSDOUBLE • SUPERIOR WITH VIEWSDBL.SU-WV

    Photos are not available for this room type.

    Agogo Downtown Surabaya

    DOUBLE SUPERIOR WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SUPERIORTWIN • SUPERIOR • 18 m²TWN.SU-1
    TWIN SUPERIORPhoto unavailable7 photos

    Agogo Downtown Surabaya

    TWIN SUPERIOR

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    18 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    2 × Single bed 80-130 width
    Room type
    TWIN
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.SU-1

    Room amenities

    • Housekeeping
    • Toiletries
    • TV
    • Wi-fi
    • Wheelchair-accessible
    • Individually adjustable air conditioning
    • Internet access
    • 220V power supply
    • Shower
    • Desk

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIOR • 18 m²DBL.SU-1
    DOUBLE SUPERIORPhoto unavailable6 photos

    Agogo Downtown Surabaya

    DOUBLE SUPERIOR

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    18 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    King-size bed 150-183 width
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU-1

    Room amenities

    • Desk
    • Housekeeping
    • Shower
    • TV
    • Internet access
    • Individually adjustable air conditioning
    • Wheelchair-accessible
    • Wi-fi
    • 220V power supply
    • Toiletries

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin SUPERIORDouble or Twin • SUPERIORDBT.SU

    Photos are not available for this room type.

    Agogo Downtown Surabaya

    Double or Twin SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SUPERIOR WITH VIEWSTWIN • SUPERIOR WITH VIEWSTWN.SU-WV

    Photos are not available for this room type.

    Agogo Downtown Surabaya

    TWIN SUPERIOR WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SUPERIOR WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.SU-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR WITH DOUBLE BEDDOUBLE • SUPERIOR WITH DOUBLE BEDDBL.DB-SU

    Photos are not available for this room type.

    Agogo Downtown Surabaya

    DOUBLE SUPERIOR WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DB-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM TWO QUEEN BEDSFAMILY ROOM • TWO QUEEN BEDSFAM.2Q

    Photos are not available for this room type.

    Agogo Downtown Surabaya

    FAMILY ROOM TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE CAPACITY 3TRIPLE • CAPACITY 3 • 18 m²TPL.C3
    TRIPLE CAPACITY 3Photo unavailable7 photos

    Agogo Downtown Surabaya

    TRIPLE CAPACITY 3

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    18 m²
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 0
    Bed setup
    Queen-size bed 150-154 width, Single bed 80-130 width
    Room type
    TRIPLE
    View / characteristic
    CAPACITY 3

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.C3

    Room amenities

    • Housekeeping
    • Desk
    • Toiletries
    • 220V power supply
    • Wi-fi
    • Wheelchair-accessible
    • Individually adjustable air conditioning
    • Internet access
    • TV
    • Shower

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE CAPACITY 4QUADRUPLE • CAPACITY 4 • 22 m²QUA.C4
    QUADRUPLE CAPACITY 4Photo unavailable7 photos

    Agogo Downtown Surabaya

    QUADRUPLE CAPACITY 4

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    22 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 0
    Bed setup
    2 × Queen-size bed 150-154 width
    Room type
    QUADRUPLE
    View / characteristic
    CAPACITY 4

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.C4

    Room amenities

    • Individually adjustable air conditioning
    • Toiletries
    • Desk
    • Wi-fi
    • Wheelchair-accessible
    • Internet access
    • TV
    • Shower
    • Housekeeping
    • 220V power supply

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM STANDARDFAMILY ROOM • STANDARDFAM.ST

    Photos are not available for this room type.

    Agogo Downtown Surabaya

    FAMILY ROOM STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR KING BEDDOUBLE • SUPERIOR KING BEDDBL.KG-SU

    Photos are not available for this room type.

    Agogo Downtown Surabaya

    DOUBLE SUPERIOR KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BEDDBL.DX-KG

    Photos are not available for this room type.

    Agogo Downtown Surabaya

    DOUBLE DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Agogo Downtown Surabaya

8.8
Excellent
18 Reviews
Cleanliness
8.6 /10
Service
9.0 /10
Comfort
10.0 /10
Condition
8.8 /10
Amenities
8.0 /10
11 reviews shown
8/10
Excellent
07 Mar 2025
Robert
Comfortable stay, friendly and professional staff, good A/C. Restaurant on the ground floor with a variety of local food.
Terrible wifi. Really, really bad.
Leisure Self
10/10
Exceptional
02 Feb 2025
Fety Justina
Excellent
10/10
Exceptional
02 Feb 2025
Fety Justina
Love this hotel.It is a new hotel, very clean, built in 2022. Next to Grand City. Very reasonable price. The receptionist is on the 2nd floor. On the 1st floor it has cafe. The cafe has meatball s soup , fried rice, noodle, water, coffee, ice cream. At 11 a.m it starts to serves steaks. On the 2nd floor, it serves buffet breakfast. The employees are very quick to bring stuffs we need.
I recommend this place to stay for comfort, location, good meals .
Leisure Family
8/10
Excellent
16 Jan 2025
Mark
I stayed at this hotel for one night and found the price-performance ratio to be really good. For the price, you get exactly what you’d expect—no frills. The room was clean and tidy, but nothing special—just simple and functional.

The service was friendly, but nothing out of the ordinary. Overall, the hotel met my expectations as an affordable and clean place to stay for a short visit. If you’re not looking for anything fancy and just need a budget-friendly option, this is a solid choice.

Conclusion: Great value for the price, but don’t expect more than the basics.

3.5/5 stars.
Leisure Self
10/10
Exceptional
29 Dec 2022
Divina

Great stay

Pleasant and relaxing stay, helpful and friendly staff, breakfast was ok, room and bathroom not as spacious but good enough and toiletries provided. Beside the mall and nearby restaurants
Friends_and_family Family
10/10
Exceptional
24 Oct 2022
L.E

Agogo Downtown didn’t disappoint!

I found the hotel listing online. Considerations were based on rate, location to approx to train station, free breakfast and free booking cancellation It was a great surprise that everything met our expectations.
Friends_and_family Family
6/10
Pleasant
24 Oct 2025
Ming
酒店的一些設施已經老化,應該加以更換,另床單也有污漬
Leisure Partner
8/10
Excellent
03 Aug 2025
Johannes
Goede prijs/kwaliteit verhouding. De grotere kamer is voor 4 personen wat onhandig. We hadden 2 kamers, beiden met veel kleine mieren. Geen kast can gehad.
Leisure Family
8/10
Excellent
20 Nov 2024
guylaine
Perfect , but bad insonorisation
Partner
8/10
Excellent
10 Oct 2024
Franky
Enkel overnachting om door te reizen, weet dus niets van omgeving
Leisure Family
10/10
Exceptional
07 Aug 2024
Ishii
駅に近く設備の整ったホテル、快適でした
Leisure Self

Location & surroundings

Agogo Downtown Surabaya
Jl. Melati No.20, Surabaya, Indonesia

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Agogo Downtown Surabaya

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