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Jeanne Hotel

Cao Bằng · Vietnam

99 Kim Dong Hop GiangView location

9.0/10Excellent43 Reviews
Cleanliness9.4/109.4
Service9.4/109.4
Comfort9.2/109.2
Condition9.2/109.2
Neighborhood9.0/109.0
Amenities9.2/109.2
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Jeanne Hotel

Moreover, there is a wireless Internet connection available on-site. Additionally, the premises provide a reception service the whole day through. Communal areas are wheelchair accessible at Jeanne Hotel. There is a car park. Some services may be subject to additional charges.

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With a stay at Jeanne Hotel in Thuc Phan, you'll be 0.6 mi (1 km) from Cao Bang Stadium and 32.3 mi (52 km) from Pac Bo Cave. This hotel is 17.8 mi (28.7 km) from Ho Thang Hen and 30.3 mi (48.8 km) from Nam Ngua Waterfall.

Make yourself at home in one of the 12 air-conditioned rooms featuring minibars and flat-screen televisions. Your pillowtop bed comes with premium bedding. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and bidets.

Featured amenities include complimentary wired internet access, a computer station, and express check-in. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Entertainment
Non-smoking
Transportation services
Accessible facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until midnight
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available Professional property host/manager Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in Pets not allowed

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available Cashless transactions are available

Important information

  • You need to know
    • One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
    • Cashless payment methods are available for all transactions.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, mobile payments, and cash
    • Cashless transactions are available
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
    • Property Registration Number 4800889106
  • Minimal age
    18
  • Optional fees
    • Airport shuttle fee: VND 2 per vehicle (one-way)
    • Airport shuttle fee per child: VND 2 (up to 6 years old)
    • Housekeeping is available for an additional fee

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Vietnamese

    English

    Chinese (Mandarin)

    French

Nearby attractions

Cao Bang Stadium 1.1 km / 0.7 mi
Ho Thang Hen 28.7 km / 17.8 mi
Nam Ngua Waterfall 48.8 km / 30.3 mi
Suoi Lenin 50.2 km / 31.2 mi
Pac Bo Cave 52 km / 32.3 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Family rooms
  • hotel
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Wired Internet
  • Wi-fiExtra charge
  • Car hireExtra charge
  • Valet parkingExtra charge
  • Airport ShuttleExtra charge
  • Room serviceExtra charge
Show 22 more facilities & services
  • Laundry serviceExtra charge
  • LaunderetteExtra charge
  • Bicycle hire serviceExtra charge
  • Multilingual staff
  • 24-hour securityExtra charge
  • Bellboy serviceExtra charge
  • FireplaceExtra charge
  • Hotel safeExtra charge
  • Currency exchange facilitiesExtra charge
  • Lift accessExtra charge
  • ShopExtra charge
  • GardenExtra charge
  • Terrace
  • Concierge
  • Newspapers
  • Luggage roomExtra charge
  • Clothes dryer
  • BarExtra charge
  • Smoking areaExtra charge
  • TV lounge
  • Hot tubExtra charge
  • Non-smoking establishment
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 BedroomDBL.ST

    Photos are not available for this room type.

    Room overview

    Smoking room
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Wi-fi
    • Centrally regulated air conditioning
    • Shower

    Facilities with extra charge

    • Make-up mirror
    • Housekeeping
    • Shared bathroom
    • Satellite TV
    • Fan
    • Desk
    • Wake-up service
    • Minibar
    • Kitchenette
    • Direct dial telephone
    • Hairdryer

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Jeanne Hotel

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Smoking room
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Room amenities

    • Wi-fi
    • Centrally regulated air conditioning
    • Shower

    Facilities with extra charge

    • Make-up mirror
    • Housekeeping
    • Shared bathroom
    • Satellite TV
    • Fan
    • Desk
    • Wake-up service
    • Minibar
    • Kitchenette
    • Direct dial telephone
    • Hairdryer

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN DELUXETWIN • DELUXETWN.DX

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Jeanne Hotel

    TWIN DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM STANDARDFAMILY ROOM • STANDARDFAM.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Jeanne Hotel

    FAMILY ROOM STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE CAPACITY 3TRIPLE • CAPACITY 3TPL.C3

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    CAPACITY 3

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Jeanne Hotel

    TRIPLE CAPACITY 3

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    CAPACITY 3

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.C3

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Jeanne Hotel

9.0
Excellent
43 Reviews
Cleanliness
9.4 /10
Service
9.4 /10
Comfort
9.2 /10
Condition
9.2 /10
Neighborhood
9.0 /10
Amenities
9.2 /10
20 reviews shown
10/10
Exceptional
10 Mar 2025
sarah
Great spot to enjoy the city hub, starting or ending point from moto loop. Clean, comfortable, hot water shower! It’s a win!
Leisure
10/10
Exceptional
07 Nov 2024
Jesse
The room and bathroom were clean and top quality - best I've found in Vietnam.

The host made my trip especially welcoming because he was very friendly and helpful. He even helped me schedule transportation back to Hanoi for a much better price than other options.
I highly recommend this hotel to anyone in Cao Bang and will stay here again of I ever return.
10/10
Exceptional
22 Feb 2024
Lissa
Great hotel. Cheap. Good value. Everything you need.
6/10
Pleasant
19 Dec 2019
Lee
Average cleanliness. We love the warm heat for our stay. Recommend this hotel.
Leisure Partner
10/10
Exceptional
23 Nov 2019
Benjie
Everything was clean and in top shape. Even the receptionist bathroom was clean (I felt bad for dirtying the floor with my shoes, which was cleaned promptly afterwards). Hotel is in great location -- near the main street where yon get on the local bus to either the waterfall or intercity bus station.
Also the hotel is in front of the walking street festival which happens on the weekend.
Room was very comfortable. I fell asleep easily. The owner helped out a lot in getting a bus around and tips for the area. Highly appreciate him.
Leisure Self
10/10
Exceptional
13 Jun 2019
Jared

Excellent hotel, amazing staff

Great hotel, super friendly and helpful staff, you can tell they really care about their guests. Room was clean and in good condition. Good location right on the main drag in the center of town. No restaurant in the hotel which would have been nice but there are lots of restaurants around within walking distance and the hotel staff made great recommendations for food. I upgraded my room to a family size as I wanted a bigger bed, which was my mistake as the bed was HUGE and much to big for one person! Lol. Be sure to visit Ban Gioc waterfall if in this area, it is incredible.
10/10
Exceptional
04 Mar 2019
Verified traveler
Super awesome staff, great location, comfy beds, extremely clean room, and wonderfully hot water. Super affordable, too. Definitely recommend
Leisure Friends
8/10
Excellent
01 Feb 2019
Stephen

Great

Staff was very friendly the hotel was clean and the bed was comfortable
10/10
Exceptional
08 Dec 2018
Verified traveler
Great location, clean room, great staff, close to the bus station
8/10
Excellent
21 Nov 2018
KimFoong
Nice & clean hotel
10/10
Exceptional
21 Oct 2018
Verified traveler

Fantastic Hotel

Welcoming and friendly staff. Spacious and clean rooms. Great loaction near shops and cafes.
Partner
10/10
Exceptional
08 Jun 2018
Kashia
Jeanna Hotel was clean and quiet. The owner answered any questions about motorbike rental and bus, etc. And the night worker was friendly and helpful as well.
10/10
Exceptional
02 Apr 2018
Julie

Clean, friendly, and helpful!

Great stay! The hotel was very clean and the owners were extremely nice and helpful. They assisted us with transportation and helped with local recommendations.
8/10
Excellent
07 Jan 2018
Seet Yoong
A good place to stay though there are a lot of other hotels around
Family
10/10
Exceptional
13 Oct 2017
Santosh Kumar

Comfy hotel

Nice hotel with very comfortable beds. Would recommend to friends and love to stay again.
10/10
Exceptional
22 Sep 2017
Karla

Nice hotel with helpful staff

We stayed at the Jeanne Hotel for two nights so that we could visit the Ban Gioc Waterfall and it was a good choice for us. The hotel staff gave us info on getting to the falls and even stood out on the street in front of the hotel to flag down the correct bus for us. The room was simple but clean and comfortable.
8/10
Excellent
21 Jul 2017
Eric

Nice place

Nice little hotel in Cao Bang. Great if you stay one night. No garage for motorcycles so they stay on the street.
8/10
Excellent
12 Jul 2017
Verified traveler
It's a small hotel located in the middle of the town. Good price for the quality and location.
Family
10/10
Exceptional
28 Apr 2017
Victor

Best deal around

I found this hotel on hotels.com
In a town where there are maybe 50 hotels this one is new or in new condition.
Room had toiletries, coffee, towels, very very clean rooms.
8/10
Excellent
26 Mar 2025
Kumi
バンジョックの滝へ行くためにカオバンに2泊しました。
ここのホテルの目の前がバスの停留所（標識はありませんが）になっているようで、
滝へ行くにも、ハノイへ帰るためのバスターミナルへも困ることはありませんでした。
スタッフが丁寧に教えてくれて、バスに乗る時も行き先を通訳して伝えてくれて本当に助かりました。
ホテル内も清潔で気持ちよく過ごすことができました。
使わないかもしれないけど冷蔵庫があれば星５でした。

Location & surroundings

Jeanne Hotel
99 Kim Dong Hop Giang, Cao Bang, Vietnam

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Jeanne Hotel

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