Holiday Inn Vista

10/10

Exceptional

27 Feb 2026

Marjorie

Very clean good staff

Friends

10/10

Exceptional

18 Jan 2026

Huiwen

Buffet breakfast is nice.

10/10

Exceptional

10 Nov 2025

Cindy Xin

your staffs are very nice and friendly; room is very clean, breakfast is the best, the location is very convenience for shopping

Business

8/10

Excellent

11 Sep 2025

Phoebe Yi

The room had a little musty smell, but otherwise everything was fine.

Leisure

10/10

Exceptional

18 Aug 2025

Stephen

AAA

Business Self

8/10

Excellent

29 Jul 2025

Hai

Friendly staff. Since our standard room was not ready, we were offered a free upgrade, which was a nice touch.

The breakfast was good - good variety. The indoor pool on the 21st floor, was enjoyed by our two girls.

Location wise - there are two metro stations - 10 minutes walk. We took mainly taxis, which was very affordable and convenient.

Leisure Family_with_children

10/10

Exceptional

15 Jul 2025

Bevin

Great staff and easy to get to the metro or use DiDi if needed. The property is dated but is clean so no issues. Plenty of options to eat around the hotel with a good mixture of different options of traditional Chinese, Japanese, Korean, French, Bistro and a NYC style deli.

Leisure Family_with_children

6/10

Pleasant

15 Jun 2025

Chee Kiat

Convenient for food options, walkable to metro and nearby malls. Room was bigger than most hotels but the flooring and kids bunk bed were creaky to walk and sleep on. Lighting in room can be a tad brighter. Mattress were hard and not of hotel standard. Housekeeping was great and clean. Staff are very helpful esp housekeeping and door concierge.

Leisure Family_with_children

10/10

Exceptional

28 May 2025

Emily

Property is a little old but still clean. Good service, housekeeping, and amenities

Leisure Friends

6/10

Pleasant

15 May 2025

Anyang

The property is a little bit outdated and needs upgrade. The staff were awesome though. Really appreciated the staff.

Leisure

10/10

Exceptional

21 Mar 2025

Jeffrey

Excellent

2/10

Poor

18 Dec 2024

Jianjie

Very old property, mold smell everywhere, washroom shower room is old, very outdated, definitely not 4star hotel

Leisure Family_with_children

10/10

Exceptional

07 Nov 2024

Bob

The staff is very good the rates are excellent the restaurant is excellent

Leisure Self

10/10

Exceptional

24 Oct 2024

Siwa

If your company are kids or old persons, it would be pretty hard and far to get to the subway. Other than that, it is a nice place to stay and kind of quiet.

Leisure Family_with_children

10/10

Exceptional

16 Oct 2024

Sally

Jessica and staff were very helpful, buffet had a great selection of food and the location is not in a busy tourist area so you get to experience true Shanghai.

Leisure Family

8/10

Excellent

05 Oct 2024

Dean

Great location and good value for money. Staff are very helpful , rooms were a good size. A solid 4 star hotel.

Leisure Family

10/10

Exceptional

03 Oct 2024

Chee Khen

Not a flash hotel but it is comfortable, within walking distance to train station and has various food options around the vicinity. Well- priced

Leisure Family

8/10

Excellent

02 Oct 2024

DAVID

Good location for metro, restaurants and shopping

Leisure Partner

8/10

Excellent

07 Aug 2024

Matjaz

Decent hotel for the price. Consierge knowable and with good English.

Friends_and_family Family

10/10

Exceptional

29 Jul 2024

Michael

Good location, clean and friendly. Area has many dining options and well located metro station

Leisure Family

10/10

Exceptional

04 Jun 2024

Saima

The hotel staff where very hospitable and supportive, we arrived on a 10 hour flight, arriving at 8am at the hotel and Valentino assisted in getting us checked in quickly, we also had special dietary needs and Nina was supportive in meeting those needs and having a separate pot for cooking vegetarian omelettes, Sam from Concierge supported us in our transit to Beijing, Eli also was extremely helpful in all our queries, brilliant staff, the hotel is also walking distance from shops and restaurants, a few halal options nearby, also very close to the metro and we used the metro for touring the city, ideal location

10/10

Exceptional

12 Apr 2024

Zhao

It is a very clean hotel with the most comfortable bed I ever had before.

Leisure Self

10/10

Exceptional

31 Dec 2023

xuelei

Many restaurants nearby and it is close to all kinds of transportation , very convenient. The room is quiet, people is nice and price is reasonable.

10/10

Exceptional

22 Jan 2020

Deena

High quality service at a fair price.

The hotel met our expectations throughout our two week stay. The room with 2 double beds where we stayed the first week was spacious however the beds were a bit firm. The rooms with the king size bed differ in size depending on their location. The pool and gym were fantastic. The staff is very friendly and helpful especially the concierge who ordered taxies for us and made sure the driver understood where to take us and Selma from reception who took efficient care of a rservation for an extra night for our children. Excellent daily housekeeping was provided and any request or problem was handled immediately. Breakfast offered a good variety of choices.

Friends_and_family Family

8/10

Excellent

14 Oct 2019

Verified traveler

Location is very central, close to metro trains, staff is quite friendly, unfortunately our air condition wasn’t working well, we had to ask it to be fixed for three times!

Business_and_leisure Family

8/10

Excellent

14 Sep 2019

Verified traveler

WiFi cannot use

10/10

Exceptional

10 Sep 2019

Christopher

Excellent time

Excellent hotel, great conditions, very good service.

Partner

10/10

Exceptional

26 May 2019

Chris

No complains or dislikes so far.
Good location for foods and shopping, no looking for high end shopping

Leisure Family

10/10

Exceptional

14 May 2019

Manoj

Very good

6/10

Pleasant

14 May 2019

Xialan

The room heater is completely non functioning, otherwise an ‘ok’ hotel. About 8 minutes walk to metro station, breakfast was ok too, family mart close by to get a few amenities and malls within walking distance.

Leisure Partner

6/10

Pleasant

21 Mar 2019

Sarah

Just about average

I booked a double room but when I checked in they had sold out so I was only offered a single room.
There was a sign saying building work was being carried out until 12.30pm every day butbtye noise went on well in to the afternoon. Also the walls where very thin, you could hear conversations and TV in the next room

8/10

Excellent

26 Jan 2019

J

More business than tourist

OK hotel quite close to 2 metro stations 500m each, but a long way from the centre if you want to see the brightnlights.

Partner

6/10

Pleasant

15 Dec 2018

Kevin

Ok for short stay

This hotel is starting to shows signs of age. The beds are a little hard and offer no other bedding options
The room reasonably clean but could do with a freshen up. Mainly Chinese guests staying there.
Some staff had English but not always easy to be understood
Very difficult to get a cab in peak times

10/10

Exceptional

11 Dec 2018

DANIEL

Fantastic hotel

Everything was excellent

10/10

Exceptional

10 Dec 2018

Verified traveler

Location is good. Near a couple of malls. I was in Shanghai for business and the hotel is near my office and the conference location.
Hotel quality and standard is as expected of a Holiday Inn.

8/10

Excellent

02 Nov 2018

Verified traveler

Cleanliness, staff and location .. .......
Great..........

6/10

Pleasant

21 Sep 2018

Verified traveler

Staying is comfortable but breakfast place is small. Breakfast quality is reasonable.

8/10

Excellent

23 May 2018

Emiliyan

Good hotel. If staff knew English, it would be better.

6/10

Pleasant

22 Apr 2018

Verified traveler

not bad

mid range hotel. some staff is not kind and does not try to help.
Location is perfect!

8/10

Excellent

28 Mar 2018

chokang

Fairly good.

check-in and check-out pretty smooth. Size of room is good but general cleanliness is not so good. For example, the bed sheet was not change everyday, the room was not vacuum everyday. Sound insulation not so good (can hear sound from TV from next room). The gym and swimming pool is ok. The location is not as good. The nearest subway is about 800m away. There are no nearby food stalls available (within 500m) except one convenient store next to the hotel. The Chinese restaurant on level 1 is pretty good though. Dine there twice and good commence by my quests.

10/10

Exceptional

12 Mar 2018

Lim

Value for money

Good Service

10/10

Exceptional

11 Mar 2018

Lim

Worth the value

Good Service

10/10

Exceptional

02 Nov 2017

George

Nice Hotel :)

The staff at this hotel aim to please. The hotel offers western and Chinese food. Evenings are great as there is amazing piano playing in the lobby.

Family

8/10

Excellent

04 Jun 2017

Leo

Nice clean hotel close to city center

I stayed for couple of nights and it was pleasant. I guess the hotel has been renovated or the hotel chain took over an older hotel and updated the facilities. The toilet is a little cheap for a 4 star hotel. Otherwise it is pretty clean.

8/10

Excellent

06 Mar 2017

Stanley

Business Trip

I noticed their price has come down, so I stayed at this hotel compare to my usual hotel in Shanghai. You get what you pay for with the Holiday Inn brand. But, what the same price, I can stay at a newer hotel in the same area. I guess the consistency is why I gave them the 4 stars.

4/10

Poor

01 Mar 2017

somebody

Staff not good but others all good

Bad experience when check out. Staff told me to wait till the someone finish checkout. But after the customer done the staff just go away and asked another customer to check out. Ignored me.

8/10

Excellent

20 Nov 2016

Maxine

Convenient location & friendly and smiley staff

Even though the staff's English isn't the greatest in the world they still try to do the absolute best that they can in order to provide you with the best service. It was much appreciated. They also went out of their way to help me get to where I wanted to go without having to deal with the stress and confusion that can sometimes come with hiring a taxi.

The area was conveniently located and close to some great restaurants and bars. The room was clean and comfortable.

Booked twice in one week since I was satisfied with the service provided during the first part of my stay.

6/10

Pleasant

15 Jun 2016

Tom

Nice hotel in a good location

Hotel is fine but I would have to say not 4 star. 3-3.5 star.

8/10

Excellent

04 Apr 2016

Ahmed

Good for Business trevellers

Nice hotel, staffs are friendly and helpful. I needed a late check out and they allowed me to stay until 3PM. But I am not sure about one thing.....the used towels in the bathroom. Do they just fold back the used ones or do they put clean towels?? No air condition in April..... There are regular restaurants around--nothing special. But the 24 room service is not bad. Hotel breakfast buffet is nothing special. Language was not a major issue here. For regular tourists, this may NOT be a great location. Bund is 20 mins drive- about RMB 40-50 by taxi, Airport is 1 hour cost RMB 200. City Center is about 3 miles. There are couple of Halal restaurants nearby and historical Huxi Mosque is only 10 mins walk from the hotel.

6/10

Pleasant

06 Jan 2016

Verified traveler

Easily to hear noise neighboring room - could not sleep well during the night time.

Service is good.

Partner

10/10

Exceptional

31 Oct 2015

lao zhang

Nice hotel close to tourist sites

2nd stay. Walking distance to main transportion(subway 7). Excellent restaurant onside. convenient cash exchange machine, with good rate.

6/10

Pleasant

18 Oct 2015

Verified traveler

Ok Hotel a little tired

Too far out of the city and no good eating places
Hotel Restaurant food not up too standard

6/10

Pleasant

13 Sep 2015

Greg P.

Okay hotel

The room was old and furniture showed age, while the room design was very strange.

10/10

Exceptional

23 Jun 2015

Kevin

Definitely stay again

Excellent hotel and amenities. Staff eager to please and were very helpful. Getting a taxi can be difficult especially in peak times

8/10

Excellent

05 May 2015

RAVI

Exceptionally friendly staff

The Customer Service provided by Doris, Front Office Manager was outstanding - had a small issue with the room's A/C and the shower; without any hesitation was upgraded to a full Suite so that the stay could proceed with no further inconveniences.

Alan, the Food Services Manager, Mark and Silence were very attentive during meals and went out of their way to ensure the food was well presented and tasted good.

The level of service here at this property is exceptional and no effort is spared to please guests. I would recommend this Hotel to future travelers.

Partner

8/10

Excellent

22 Mar 2015

Winnie

Good to stay, hotel staff are nice and helpful

Helpful staff at conciege

10/10

Exceptional

10 Mar 2015

TallDwarf

Good location - short walk to metro

The room, bed, shower, pillows, bedroom were all very nice.
It was a short walk to the metro and we would stay here again. That being said there was another hotel that was half the distance to the metro that I would want to check out their price and room quality.

Family

10/10

Exceptional

26 Nov 2014

Verified traveler

There are two subway lines in nearby area which is convenient.

8/10

Excellent

25 Nov 2014

mantis214

4-star hotel at a bargain price

great facilities, friendly and communicative staff... location is a bit iffy though not terribly far from pudong... solid 4-star hotel at the best price compared to other similar hotels in shanghai

8/10

Excellent

10 Sep 2014

peter051118

Nice stay

Nice stay in this hotel, big room, kindly staff.

10/10

Exceptional

25 May 2014

Verified traveler

Great Service

Really enjoyed my stay. Great Service,!Great Location!

Family

10/10

Exceptional

18 May 2014

George

Super Service

This is a great hotel! The rooms are clean and tidy. The pool is nice. The staff have put great effort to make my family stay comfortable. I highly recommend that you consider this hotel!

Family

10/10

Exceptional

04 Apr 2014

sean

22/03/2014

Nice hotel, nice staff but windows did not open.
Would recommend to anyone. Very enjoyable stay.

8/10

Excellent

31 Oct 2013

Akl Business

Good Business Hotel

Enjoyable - good service

8/10

Excellent

11 Oct 2013

Verified traveler

OK hotel

I mainly use this hotel because it is convenient for my colleagues in China to pick me up and because it has a gym. Check-in and -out are usually quick, rooms are OK size and clean, internet works. Not a lot to do around and no fancy lobby bar, but that's OK for me.

8/10

Excellent

30 May 2013

HHBkk

Does it for me

I mainly us this hotel because it is located in a convenient spot for my business partners to pick me up. Most important aspects for me are that the rooms are clean, quiet, that the internet works and that there is a gym which I can use either very early morning or late at night. Seems to me the building was not conceived as a hotel initially but transfromed later, there are better lounges for business meetings / talks. There area few superettes, cafes and restaurants within walking distance but don't expect any great nightlife. About 1 hr away from Pudong Airport. Staff speaks English.

8/10

Excellent

27 Sep 2012

Arun

Wasn't too bad

In general, the hotel was good. It was about an hour away from the airport (my business reason). The bedding was hard. There was no internet in the room. Breakfast was so-so. The price was slightly on the expensive side.

10/10

Exceptional

09 May 2012

thisaintnobob

Excellent hotel!

This hotel exceeded my expectations. Everything about my 6-night stay was excellent. All first-line staff members speak English (some better than others) and are always at your service. The room was large enough with a king size bed and plush pillows. The television was a little small and could not be adjusted to point in a specific direction. They have an ATM on-site, which converts USD into RMB at the best rate you can find, and does not charge a service fee. I wonder if all hotels have this? The bathroom was small but not absurdly so (I’ve stayed at hotels in Manhattan that were much smaller at quadruple the rate), and the lighting could be improved. You have to pay additional for WiFi (around 100 RMB per day), which I don’t like, but the amount is not usurious. As for location, I cannot comment; however, the website said the hotel is located near the convention center, which is not correct. I wasn’t able to checkout the local scene due a sprained ankle, which the hotel staff brought ice for every night. I would highly recommend this hotel. For the price, service and amenities it was excellent.

10/10

Exceptional

02 Apr 2012

Ron

Great Hotel

I have stayed at this hotel before and was pleased both times. Good location, clean, great service and comfortable bed. I will definitely stay there again.

8/10

Excellent

14 Mar 2012

Terri

Will stay there again

The over all experience was good. However, the internet was not free for everyone.

8/10

Excellent

05 Mar 2012

Eirik

Good value

I have stayed at this hotel a few times and although I consider it good value for money and well located, I stay away from the breakfast area in the morning as it is a complete chaos. Food selection is poor and service slow with not enough staff to cater for the usually large crowd.

6/10

Pleasant

20 Oct 2010

Samuel

What You Would Expect from a Holiday Inn

Positive:
Clean, spatious room
Walking distance to Metro
Staff speaks decent English and is very helpful - arranged train tickets to Suzhou
Negative:
Expensive - twice as expensive as similar room in Holiday Inns Chongqing and Suzhou
Breakfast - expensive and not very good
Internet - must pay extra

Overall - good hotel but expensive

Partner

6/10

Pleasant

09 Jan 2026

nobuaki

スタッフの対応等はよかったが
上の階の足音とか物を落とした音が気になった

Leisure Family

6/10

Pleasant

03 Nov 2025

JIA

早餐感觉还行，服务很好，就是客房臭，我开了两间房，都是臭的

Leisure Self

8/10

Excellent

09 Jun 2025

Lai Sheung

前枱職員服務好，特別是Judy 小姐

Partner

8/10

Excellent

29 May 2025

Lai Sheung

員工服務非常好，特別表揚前台Judy 小姐，幫忙網購還熱心跟進。另外12樓清潔人員也非常好，感謝她清潔到位，對補給要求也盡力满足！

Business Partner

10/10

Exceptional

19 Feb 2025

Audrey

Très bon hôtel. Personnel très sympathique. Métro pas très loin à pied mais attention car une autre station a presque le même nom.

Leisure Family_with_children

10/10

Exceptional

08 Jan 2025

Thiago

Ótima localização e café da manhã excelente

Ótima localização. Quartos espaçosos e café da manhã excelente!

Friends_and_family Family

10/10

Exceptional

05 Jan 2025

Ricardo

Linda

10/10

Exceptional

05 Oct 2024

Verified traveler

细心！

非常愉快的入住，期间工作人员还送来了鼠标垫，很细节！

Partner

10/10

Exceptional

05 Sep 2024

Daniele

Shanghai in famiglia

Viaggio in famiglia, hotel a 500 metri dalla stazione della metro, con supermercato sotto (ci entravi sia dalla strada che dall'interno dell'hotel), personale pronto ad aiutarti anche grazie ai traduttorindei cellulari

Friends_and_family Family

6/10

Pleasant

29 Aug 2024

YOUNGKWON

숙소

그냥 그냥 잘 머물다 갑니다…

Friends_and_family Family

10/10

Exceptional

16 Aug 2024

antoine vincent

Hôtel bien situé à 300 m du métro, chambre spacieuse, personnel agréable, piscine, jacuzzi, sona et hammam a disposition. Lave linge et sèche linge. Rien à dire. Au top

Leisure Family

10/10

Exceptional

14 Aug 2024

Pedro

Excelente servicio

Business

8/10

Excellent

04 Aug 2024

SHUN CHUNG

滿意整體住宿

Leisure Family_with_children

8/10

Excellent

24 Jul 2024

Vibeke

Bra beliggenhet og god pris.

Flott sted med god beliggenhet. Store rom og komfortable senger.

Fint bassengområde i øverste etasje. Basseng til svømming, boblebad, badstuer, solsenger.

Praktisk med 7-11 i bygget. Det var også en kafé med Starbucks-kaffe. I området er det mange steder å spise, og to metrostasjoner innen 5-8 minutters gange. Gå også en tur med til elva bak hotellet, fint turområde og hyggelig spiseområde med mange små restauranter.

Friends_and_family Family

6/10

Pleasant

09 Jul 2024

Jon

Smelly, but with very good service

High quality service, but horrible state of the hotel, with smell of cigarettes in most of the room sections, including the rooms. Obviously a very old hotel, with a slab of paint on it.

Friends_and_family Family

10/10

Exceptional

14 Jun 2024

MIKI

コンビニが1階にあったのがよかった

Leisure Friends

10/10

Exceptional

02 Jun 2024

AKIKO

部屋が広くて快適で、朝食のバイキングも美味しかったです。

Leisure Family_with_children

8/10

Excellent

11 May 2024

Yeuk Wah

Goed: locatie tot openbaar vervoer. Minder goed: Engels bij de receptie is matig voor buiten standaard vragen.

Leisure Family_with_children

8/10

Excellent

30 Apr 2024

SIK HONG FRANCIS

hotel location is convenience!
service is good with reason price offer!

Leisure Family

8/10

Excellent

27 Apr 2024

Constanze

Gutes Hotel das etwas in die Jahre gekommen ist. Vor allem im Badezimmer merkt man das. Das Frühstücksbuffet war für Europäer in Ordnung. Die Lage ist gut. Das Personal war effektiv, aber eher kühl.

Leisure Partner

6/10

Pleasant

16 Apr 2024

Noriyuki

朝食のバッフｪが冷めている。

Business Self

10/10

Exceptional

30 Aug 2023

KAZUYA

Good service and clean room

Good service and clean room

Business

10/10

Exceptional

28 Jun 2023

MOHD IZZUDDIN

Satisfactory

Nice place yo stay.
Very recommended

Business

6/10

Pleasant

22 Jan 2020

Verified traveler

朝食が良かったです。

Business

10/10

Exceptional

18 Jan 2020

Verified traveler

とてもコスパが良かったです

8/10

Excellent

12 Jan 2020

Verified traveler

좋아요

위치도 좋았고, 만족한 숙박이였습니다.

Business

10/10

Exceptional

23 Dec 2019

MING

Pretty good place to stay, good service especially in the restaurant for breakfast. Just a little bit old as the hotel run for so many years, but it's still good.

Business

8/10

Excellent

19 Dec 2019

Yuki

素晴らしい対応

清掃、朝食、サービスは素晴らしい。
唯一残念なのは、予約した部屋と異なっていたこと。

Business