Name: Best Western Tallahassee-Downtown Inn & Suites
Address: 2016 Apalachee Pkwy, Tallahassee, 32301, US

8/10

Excellent

27 Jul 2026

Melissa

Nice stay.

6/10

Pleasant

25 Jul 2026

Kendra

The air conditioner was barely working the room was so HOT!!

4/10

Poor

21 Jul 2026

Pauline

The bathroom looked like it hadn’t been cleaned properly in a long time. The tub looked dirty and there was a big repair patch inside the tub. The toilet was not secured to the ground. There was grainy debris on the sheets after the comforter was pulled back. Housekeeping clearly cuts corners a lot! The pool was nice. The free breakfast was nice. The landscape of the property was pretty. The laundry area machines were dirty and appeared to hadn’t been cleaned in a long time either. I changed my mined about washing my clothes. I took a photo of the tub, but forgot to take a photo of the laundry machines. The dirt in the bed was too small to photograph.

Family

6/10

Pleasant

18 Jul 2026

Melissa

Staff were friendly & helpful. Room was just ok

Friends_and_family Family

10/10

Exceptional

15 Jul 2026

Nicholas

Emma and Mike are very helpful, respectful and nice made my stay a pleasure and relaxing. Property was very clean and maintained i would definitely continue to stay as long as im in tallahassee

Self

6/10

Pleasant

13 Jul 2026

Annette

The humidity in the room was not good, caused my bedroom slippers to become damp and sticky. There was dust from the ac on the ceiling. The television kept loosing the signal. The breakfast staff did not keep the food stocked.
The front desk staff were very nice, engaging, and friendly.

Self

8/10

Excellent

08 Jul 2026

Mark

The staff was extremely helpful. I would recommend this hotel to anyone.

Friends_and_family Family

8/10

Excellent

04 Jul 2026

Wendy

A little dated but great for a one night stay as we travel to the beach.

Friends_and_family Family

8/10

Excellent

01 Jul 2026

Robert

Great accommodating staff.
Instant hot water.
Good breakfast.
Quiet location away from noisy traffic.

Partner

6/10

Pleasant

23 Jun 2026

Gwen

The rooms were clean. Pillows were great. You are far enough away from road that you don't hear it! Fixtures are old, tub spout was caulked in to stay. Could seriously use an update.

Partner

4/10

Poor

18 Jun 2026

Brandy

Too much smells in the room and the bed was all springs. 😩

Partner

4/10

Poor

14 Jun 2026

Kyle

If I could have canceled and stayed somewhere else and gotten a refund… would’ve done that. I slept with one eye open and counting down for daylight to get on the road. I wouldn’t recommend. I don’t understand the 8-10 star reviews. I mean are there worse places? Sure. But man, 10/10 regrets. We didn’t shower. We slept and left.

Family_with_children

8/10

Excellent

09 Jun 2026

Lorrie

For the most part rooms were cleaned as far as bed , shower, sink area. Only problem was the floors weren't too clean they felt slimmy and hair and shoe prints .

Friends_and_family Family

8/10

Excellent

08 Jun 2026

Robert

Very clean. Decent breakfast. Perfect for business travel.

Partner

10/10

Exceptional

29 May 2026

JAMIL

Very clean room and good breakfast.

Partner

8/10

Excellent

25 May 2026

Shanterria

Pretty good for the price and love the location

Friends

8/10

Excellent

08 May 2026

Maria Elena

Good but over priced

Family_with_children

4/10

Poor

05 May 2026

Srinivas

Breakfast is good

Family_with_children

2/10

Poor

05 May 2026

Fanny

I was only offered a smoking room.
The facility was ran down and the room stunk like cigarettes. I could hardly breath and had to check out immediately.

Friends_and_family Family

6/10

Pleasant

04 May 2026

Tina

Yes and no. The property was covered in dog poop.

Partner

6/10

Pleasant

04 May 2026

pamela

To start with I was disappointed with the look of my room for what I paid, definitely not worth the cost. I must say receptionist was very polite and welcoming. Room was very clean. Can’t comment on breakfast as I did try it.

Family

6/10

Pleasant

30 Apr 2026

Mayling

I spent a week at this hotel and the Breakfast was horrible! Air conditioner needs an upgrade. Housekeeping was decent. Coffee maker needs an up grade. Late night were junkies walking around parking lot.

Friends_and_family Family

10/10

Exceptional

29 Apr 2026

Mayling

Clean, room . Great staff.

Friends_and_family Family

8/10

Excellent

26 Apr 2026

MAYLING

Very good for the price. Clean

Friends_and_family Family

10/10

Exceptional

25 Apr 2026

Earl

Yes

8/10

Excellent

24 Apr 2026

Mayling

Blow dryer didn't work. Outlets were too big for plugs. Need better mattresses. Other than that it was good. Coffee in lobby needs to be fresher and hotter.

Friends_and_family Family

10/10

Exceptional

23 Apr 2026

Jean

From desk staff to cafe to housekeeping to landscaping all were delightful

Self

8/10

Excellent

23 Apr 2026

Barbara L

good breakfast bar. Was traveling with small dog - small area to walk dog ok -but was full of dog poop - people are so lazy not to pick up after their pets! great location to a nice dog park in downton tallahassee

Pet

10/10

Exceptional

20 Apr 2026

Anthony

I love this property !!! It is in a wooded enclave of Tallahassee. Well-maintained and a quiet, green space in the middle of town. Excellent breakfast offering and pleasant staff. Also, one of the few hotels that still have smoking rooms.

Pet

10/10

Exceptional

19 Apr 2026

Zulayka

lugar tranquilo y la recepcionista muy amable

Friends_and_family Family

10/10

Exceptional

29 Mar 2026

Denzel

Small rooms, small bathroom but it’s a fair priced hotel, breakfast was acceptable no complaints really

Family

10/10

Exceptional

28 Mar 2026

Diana

Good breakfast

10/10

Exceptional

27 Mar 2026

Rosemarie

Nice and clean room. Next to shopping and mall. Nearby restaurants. Good breakfast at 7am.

Partner

6/10

Pleasant

23 Mar 2026

Tommie

Was awoken by a very loud banging next door.

10/10

Exceptional

15 Mar 2026

Dors

Excellent find. Close to downtown. Exceptiinsl staff. 4 stars.

Self

10/10

Exceptional

08 Mar 2026

Raelynn

The rooms are nice. We go to go swimming when we got there and before we left the pool are is a little small but its nice.

Friends_and_family Family

2/10

Poor

08 Mar 2026

Marisa

This hotel should be delisted immediately. There is crime activity in teis place at night and we had to contact the police while there. There was a car that wasz bullet ridden in the parking lot and many rappers-wannabes at night crawling out of the rooms to deal you can imagine what. Extremely unsafe, the A/C did not work, the room smelled like mold and extremely obnoxiuos cleaning products and smoke. The hot water is not a thing here and the eggs at breakfast were rotten smelling. The front office was left unattanded at 6 am and this creepy guy came out of nowhere and qualified himself and the breakfast attendant then disappeared in a broken down car with a bottle of vodka on the dashboard. This place is a crime hub.

Partner

8/10

Excellent

08 Mar 2026

Kimberly

Everything was good

Friends_and_family Family

8/10

Excellent

02 Mar 2026

Daniel

Air conditioning was loud. Room dirty. End table sticky substance. Front desk agent has no personality being pushed out on last day of stay. Cleaning knocking on doors before check out

Partner

10/10

Exceptional

01 Mar 2026

Jill

Room is in need of updates but clean and quiet. Plenty of towels and pillows. Check in was quick and easy

Friends

2/10

Poor

01 Mar 2026

Keith

Our room wasn't ready at check in. We had somewhere to be and couldn't wait so we just decided to unload our luggage after we got back. When we got back later that night, it seemed the room had just been wiped down and not actually cleaned. Sheets had hair on them and because I always check the mattress, I pulled the fitted sheet back to find bugs. We immediately told the front desk clerk who was extremely kind.We received a refund on our room and just decided to drive 3 hours back home instead of trying to find somewhere else to stay. I will say, the man at the front desk seemed very overwhelmed but he was so nice and friendly.

Friends_and_family Family

10/10

Exceptional

25 Feb 2026

Brianna

Yes

8/10

Excellent

24 Feb 2026

Mary

It was clean. Needs some updating

Friends_and_family Family

4/10

Poor

21 Feb 2026

Ann

Room had funny smell. Places is rundown and need refreshing inside and out.

10/10

Exceptional

15 Feb 2026

Rasheta

Room was very clean and staff was very friendly.

Leisure Family

8/10

Excellent

02 Feb 2026

May

Clean and quiet

4/10

Poor

28 Jan 2026

Gina R.

The lobby is closed after dark. Bathroom as well kept.

Business Family

10/10

Exceptional

23 Jan 2026

humberto

Clean. Comfortable bed.

Business Self

10/10

Exceptional

22 Jan 2026

Yolanda

friendly staff, good price, very convenient location

10/10

Exceptional

22 Jan 2026

Lori

The staff were amazing. The clerk who checked us in was worth the stay. I will come back just to chat with her. She was polite and professional while making me feel like family almost instantly. The room was extremely clean as was the lobby and breakfast room. It is an older hotel so the rooms are not sound proof. We could hear a bit of noise from the neighbors above and beside us. The bathroom is small, but for my husband and I it was fine. If you are a larger person it may be difficult to manage. All things considered it is a good place to stay.

6/10

Pleasant

13 Jan 2026

Matthew

Staff was friendly. The breakfast was good, not great. The room didn't smell great and I couldn't get the temperature right.

Leisure Self

10/10

Exceptional

02 Jan 2026

Glen

The staff were warm friendly & helpful

Self

10/10

Exceptional

02 Jan 2026

Glen

Yes. The manager is so warm and helpful.

Self

10/10

Exceptional

12 Dec 2025

michael

Great location...staff was great

Leisure Family

10/10

Exceptional

07 Dec 2025

Dr Eric

Clean, nice people, very convenient

Business

10/10

Exceptional

06 Dec 2025

Glen

I am still here. But it is very clean. Very quiet & the staff is great

Self

2/10

Poor

25 Nov 2025

Natalie

Booked 2 nights but checked out after 1 night. We had a King + sofa bed for 3 adults. The sofa bed was terribly uncomfortable. We had to go to the front desk to get sheets for it. They had no blankets and no spare towels. Bathroom was not very clean with hair in all corners, and a leaky toilet supply line with a plastic container to catch the water. There was trash/plastic shopping bags in the drawers. Others in our group found dirty linens on their sofa beds. Our room had an old and musty smell. Hotel was run down. Staff was polite but not especially helpful.

The breakfast was good and had a decent selection - that was about the only good thing about our stay at this hotel.

Leisure Family

2/10

Poor

22 Nov 2025

Misty

Old and not very clean. Mold in shower, lots of dust in corners.

Friends_and_family Family

2/10

Poor

22 Nov 2025

Krystle

The room was extremely dirty. Super gross!

Leisure Family_with_children

10/10

Exceptional

16 Nov 2025

Dominic

Friendly staff, decent breakfast, safe and secure

Business Friends

6/10

Pleasant

08 Nov 2025

Emily

Bed, mini fridge, toilet, and shower were clean. Shower room ceiling was orange with grime. Mini coffee maker spouted black grit when brewed. Dead bug under coffee bags.

Staff were always helpful when I needed something.

Breakfast was the same hot food every day and I suspect the same actual food reheated every day: sausage, gravy, biscuits, and eggs. Bagels and bread to toast, ran out of bananas, ran out of waffle batter one day. One day there were brownie bites. The yogurt in the fridge expired 4 days before my check in and were there the whole week I was even though I told the employee behind the counter about it day 2.

Good location, mediocre experience

Business

10/10

Exceptional

26 Oct 2025

Joel

no used breakfast service close to early for me

Friends_and_family Family

6/10

Pleasant

22 Oct 2025

Michael

My shower had NO cold water which was very dangerous. Super hot water

Leisure Self

4/10

Poor

13 Oct 2025

Susan

Overpriced, outdated, lobby and breakfast area have a strange odor

Leisure Family

6/10

Pleasant

11 Oct 2025

magdalena

The hotel was less than expected considering the brand. However, all the employees were amazing —pleasant, friendly and hospitable. They made up for everything. Our first room had an interesting must smell. Then, when we showered, the water backed up to our ankles. It was unappealing to say the least. Since we arrived just before midnight after traveling all day from the west coast, we stuck it out one night. The next day, we were upgraded to a bigger room, which was nice. The hotel is pretty dated looking. The breakfast is from 6 to 9 AM even on the weekend. My husband arrived at 8:55 AM, and they closed at 9. They also have a sign encouraging people not to waste food, which was odd as I have never seen that before.

Partner

2/10

Poor

29 Sep 2025

Annerys

This is the worst hotel I’ve ever stayed in. The room was dirty, the floor was sticky, every corner of this room was dirty and full of bugs. They only gave us two towels when we had 4 people and if you ask for more towels they ask you to return the existing ones. Absolutely horrendous stay and they charged us $500 per night because it was family weekend. Total rip off!

Friends_and_family Family

2/10

Poor

28 Sep 2025

Tessie

I walked in, tried to turn on A/C. BUSTED. Fridge, busted and smelled ike mold. Took a fe photos and walked right back out. Drug deals and prostitution.

Leisure Self

8/10

Excellent

21 Sep 2025

Tony

Would stay again

Clean, comfortable room and the service was friendly. Wifi was terrible. In fact, it didn't work. That was my only issue.

Friends_and_family Family

10/10

Exceptional

31 Aug 2025

melissa

The lady who checked us in at the front desk greeted us immediately, with a smile, and was very pleasant during the check in process. she was also funny. great front desk experience.

Leisure Partner

2/10

Poor

21 Aug 2025

Myrella H

I found insects in the bathtub. There was no hot water and when we told the front desk, they told us they couldn't fix it until Monday. I was moving my kids so we arrived at the property at aroubd midnight, there was a man sitting outside his room smoking and drinking and talking loud. I was w my mother and sister and it was pretty scary. I wouldn't recommend this place.

Business_and_leisure Family

8/10

Excellent

19 Aug 2025

Carlington

Very clean room. Good staff, and great location

8/10

Excellent

24 Jul 2025

Serena

Great little hiding spot

Business_and_leisure Family_with_children

2/10

Poor

26 May 2025

Yvenie

The room was not clean, ceiling had dust from the ac, hair was left behind in the shower, toilet lever was stuck after flushing we had to manually lift the top to fix it, it was filthy! Carpet felt wet and sticky, thank goodness I kept my shoes on at all times and came with my own blanket!

Leisure Family

6/10

Pleasant

26 May 2025

Diana

Satisfied with service, facilities, location, and price.

Business_and_leisure Family_with_children

2/10

Poor

03 May 2025

HELMI

terrible

6/10

Pleasant

03 May 2025

Marcial

Stolen items from room

Overall the stay was good, but we did have a cologne stolen from my room. That was very disappointing and ruined our stay

Business

2/10

Poor

08 Apr 2025

Demian

Not clean and smells moldy , I asked for a refund since I had to stay at another hotel
For the night . I waited 72 hours and no credit has been issued

10/10

Exceptional

06 Apr 2025

Sara

Close to Mall

Such a great place... super clean inside and outside the room. The bed is king size comes with five pillows which comfortable. Also has desk with chair and couch as well. The room has microwave and refrigerator with super cold freezer. When i checked in gentleman told me if i have any questions or concerns call the front desk. Hot breakfast from 6am to 9am. I plan to check breakfast in the room. I feel safe here and minutes away from restaurants and the mall. I will differently be back. Off the road so it quite location and easy to find with google gps.

Self

6/10

Pleasant

03 Apr 2025

Bruce

Property room showed aging; we checked in on a hot day & AC was turned off in our room upon check-in so it was uncomfortable until we were able to activate AC temp.

8/10

Excellent

02 Apr 2025

Hector

Everything was good and easy access to the main roads

Business Self

4/10

Poor

02 Apr 2025

Jill

The non-smoking room wreaked of smoke smell. It was unbearable and we had to leave the door open and have maintenance come spray something to help. The floors were filthy, our socks were black walking around the room. The breakfast was horrible, the sausage was nearly raw .. just a terrible experience. The staff was wonferful though to try and remedy the situation.

Family

2/10

Poor

01 Apr 2025

Barbara

Their customer service sucks and their regular rooms are gross . Would never stay here again .

Business_and_leisure Partner

2/10

Poor

29 Mar 2025

Leslie

There was a public hair on my toilet and random hairs on the pullout couch my son had to sleep on. I cannot believe this place can charge over $200. When I called to asked for bedding the lady was rude and didn’t bring a blanket as requested.

Leisure Family

2/10

Poor

27 Mar 2025

John C

horrible

TV did not work, and neither did the fixed phone.

Business

10/10

Exceptional

25 Mar 2025

Anthony

Excellent stay !!!

Leisure Partner

10/10

Exceptional

23 Mar 2025

Denny

I come to this property quite often just to relax, hide and getaway. Many of the staff have known me for years.

Leisure Self

8/10

Excellent

22 Mar 2025

Frederick

The person at checkin was such a
wonderful person.

2/10

Poor

16 Mar 2025

Barbara

I always come here and I’ve never had this type of experience before but I’ll never come back here again . I was told after the fact that they checked me in that even though I paid for a suite they were putting me in a regular room. Mind you the suite is more expensive than a regular room. Plus the regular rooms stink . They say I “supposedly” smoked in the last suite I was in so I would be charged $100 if I wanted the suite but they could’ve told me that before checking me in and they didn’t . I proceeded to ask for a refund because the prices are too different and I didn’t see how it was fair that they knew this and didn’t inform me of this before my check in . The lady with the messy dreads and green blue tips and missing front teeth the rudest of them all and her customer service was terrible. When I asked her for her name she gave me a fake name “Leila” she know she lying . She taunted me about not getting my money back and laughed thinking it was funny . They could never get my money again . She locked the front door to the office before I could even go back in to see what was going on with the room and my money .

Leisure Partner

6/10

Pleasant

06 Mar 2025

Melissa

Weekend stay.

Leisure Self

10/10

Exceptional

01 Mar 2025

Kelvin

Quiet and safe environment

Leisure Family

6/10

Pleasant

21 Feb 2025

Rachele

Freezing but had to stand outside at a window to check in. Room smelled and the toilet didn’t flush. Carpet was disgusting!!

Business Family

8/10

Excellent

14 Feb 2025

Diane

.

Leisure Self

10/10

Exceptional

03 Feb 2025

Barbara

The staff are always nice and the rooms always clean . The area is in the cut so I like that because it’s very private .

Leisure Family

4/10

Poor

07 Jan 2025

Stephenie

Stayed here for one night for FSU graduation. Room was stinky and not comfortable. I would not recommend it.

Friends_and_family Family

10/10

Exceptional

02 Jan 2025

Williams

It's very clean and safe.

Leisure Self

10/10

Exceptional

25 Dec 2024

Curtis

Christmas Trip

Experience was good. I would come back again.

Friends_and_family Family

8/10

Excellent

15 Dec 2024

Paula

237 has a hole in the tube which they tried to cover with tub stickers. Sprayed too much smell good/perfume in the room. Was overwhelming when first walking it.
Breakfast was good. The woman in the wheelchair was outstanding

Leisure

10/10

Exceptional

27 Nov 2024

Kenya

Everything was great

Business_and_leisure Partner

8/10

Excellent

17 Nov 2024

Viandra

Good, short stay…peaceful

Leisure Family

6/10

Pleasant

14 Nov 2024

Jill

The staff was very friendly and accommodating. However, the rooms are in desperate need of updating. The grounds had garbage scattered everywhere and there was a crazy lady with scissors that tried to break into the office during breakfast. Sketchy to say the least.

Leisure Family