Hilton Garden Inn Tallahassee

United States , Tallahassee - FL
TALLAHASSEE, 3333 Thomasville Road
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100 reviews shown

10/10

Exceptional

08 Apr 2026

ralph

Property was very nice and staff was helpful

Self

4/10

Poor

02 Apr 2026

Archondoula

No continental breakfast, which was very disappointing for Hilton. There wasn’t even a piece of paper or a pencil to write on anything in your room. No blankets just a thin sheet on top of the sheets. No guide for the TV and one small bar of soap. Everything else was in dispensers. And the dolly for clothes is ridiculous. A triangular shape that’s way too small and you can’t maneuver it at all. Hilton used to be one of the top places I would stay at, not anymore and the staff not cordial or inviting at all. They asked what your name is and hand you your key.

Friends_and_family Family

10/10

Exceptional

15 Mar 2026

Roy

Breakfast was great

10/10

Exceptional

15 Mar 2026

Ashley

If you have Hilton Honors, they let you extend your check out up to 2 pm!

10/10

Exceptional

13 Mar 2026

Thomas

Excellent

10/10

Exceptional

06 Mar 2026

Daniel

Friendly staff!

6/10

Pleasant

22 Feb 2026

Kimberly

No free breakfast buffet, very noisy room on first floor. Would not recommend compared to similar hotels.

8/10

Excellent

22 Feb 2026

Mary Beth

Great but no housekeeping. I wish we knew in advance so we could save some towels to use on the second day

Partner

10/10

Exceptional

16 Feb 2026

Raven

Very peaceful and clean. Friendly staff, safe environment.

Leisure Partner

8/10

Excellent

02 Feb 2026

Carol

Room was great

2/10

Poor

26 Jan 2026

Herman

Very

10/10

Exceptional

06 Jan 2026

justin

Pretty decent room

10/10

Exceptional

21 Dec 2025

Kimberly

The Hospitality was awesome, I loved Lauren. Anything we needed she was very helpful. We will definitely be coming back.

Partner

10/10

Exceptional

21 Dec 2025

Monekka

Clean room and staff.

Self

6/10

Pleasant

22 Nov 2025

Jamie

Leisure Partner

10/10

Exceptional

12 Nov 2025

tyler

For the price I was disappointed breakfast wasn’t included in cost

8/10

Excellent

10 Nov 2025

Dennis

Very clean room with great service. Unfortunately, the only negative I experience was the lack of breakfast.

Business

8/10

Excellent

01 Nov 2025

Weldon

Coming up to the hotel, the grounds looked maintained. This is a good indication that the management understands that ones first impression of the facility is important. A trash can/cigarette collector out side would be a good addition to the \"smoking area\" out front, due to smokers just tossing their butts on the ground.

Entering the building first impressions were, it was tidy and maintained. I will touch more on this later.

Check in was straight forward. However my only complaint here was with the lack of communication from Expedia about an additional deposit (in my case of $60) by Hilton. Clarity and transparency here would do both companies great benefits. And to be honest, I'm not the sharpest tack in the box and I may have missed something here.

The room was what I would expect, as far as generally clean. No bugs, clean bathroom, and clean sheets. Now I did find a child's toy under the bed (during bug check) and noticed that that area hadn't been vacuumed for some time. As well as behind the furniture around the room. Deal breaker? No. But it is an indicator. Fan in the bathroom didn't work. \"Normally\" it comes on when the light is turned on. Unless this a different system than I'm used too. Over all, I was very happy with the cleanliness of the room.

Breakfast was good. I do recommend the three egg omelet. Service was great, Thank you Susan. Asian Poke restaurant with in walking distance.

Overall, I would recommend the Hilton Garden Inn (on Blaistone Rd)

Business Self

10/10

Exceptional

30 Oct 2025

Mitchell

The front desk person Lauren was probably one of the best I’ve ever had to deal with. Very professional, very friendly.

8/10

Excellent

23 Oct 2025

Marshall Eric

Property was decent condition but carpeting was worn badly and dirty.

Business

10/10

Exceptional

26 Sep 2025

Dana

Good quiet location, friendly staff

Leisure Partner

10/10

Exceptional

29 Aug 2025

John

Super clean, and comfortable beds!

Partner

6/10

Pleasant

24 Aug 2025

Stephanie

The breakfast

6/10

Pleasant

08 Aug 2025

Verified traveler

humid, nearly wet room

room was extremely humid and smelled damp.

Friends_and_family Family

10/10

Exceptional

25 Jul 2025

Breion

Everything was great

10/10

Exceptional

23 Jul 2025

Ron

Always a wonderful stay!

Business

2/10

Poor

20 Jul 2025

Jada

False advertising!!!!!!

Payed extra for an upgraded room with a “private hot tub” just to find out it’s basically a bath tub and the jets don’t even work and are permanently plugged. Don’t advertise a hot tub if it’s not that

Partner

4/10

Poor

03 Jul 2025

Romell

i was not please it was breakfast free with stay for the price

10/10

Exceptional

28 Jun 2025

Darla

Felt very safe.

Business Family

10/10

Exceptional

22 Jun 2025

Pamela

Every was nice.

10/10

Exceptional

21 Jun 2025

dale

Very quiet and spacious

Leisure Family

10/10

Exceptional

18 Jun 2025

Evgeny

Lovely hotel, excellent stay. 👌

Leisure Family

2/10

Poor

12 Jun 2025

Nicole

My dog found pills, a vape, peanuts, etc. under the bed. And unfortunately ate a pill. Then we were relocated to a different room and had the exact same issue. Will not be staying again

Leisure Pet

10/10

Exceptional

06 Jun 2025

Joann

Very friendly staff in hotel and the restaurant as well.

Leisure Family

6/10

Pleasant

03 Jun 2025

Glenn

Needed updated for a Hilton property. Im a diamond hilton member for countless years. Needs some work at this property.

Leisure Family

8/10

Excellent

03 Jun 2025

Jacey

Spent 5 nights here last week and would definitely stay again! We booked a 6th night as our plane was delayed and I automatically wanted to stay here again because we were so comfortable there. The staff is great! We enjoyed the outside seating area to hang out in the evenings. Enjoyed the pool during the day! Great location and the room was clean and comfortable as well. Oh and the SHOWER!! loved the water pressure! Loved our stay :)

Leisure Partner

8/10

Excellent

01 Jun 2025

Linda

Room was a good size and even had a hot tub. The cook to order omlets were well made but the potatoes & bacon were pulled from the buffet and tasted like they had been sitting out there all morning. Last hotel all was fresh & both were ordered near end of breakfast time. The shower door needed to be repaired as it didn't close.

Leisure Partner

10/10

Exceptional

30 May 2025

Livett

Staff was wonderful. Clark and Patrick were extremely nice and helpful.

10/10

Exceptional

28 May 2025

Manuel

Everything was good, staff was great especially Doneisia ,she was very outgoing and hospitable, although i wish they served free continental breakfast lol.All the same it was a great stay and would definitely come back .

Leisure Partner

10/10

Exceptional

27 May 2025

CYNTHIA

We LOVED the Dear folks who worked there, the most.

One issue was we erroneously booked our stay at the Central hotel thru Expedia. No one was able to transfer the reservation at 12:30 am and we were charged for a night at both hotels. We needed to stay at the

10/10

Exceptional

27 May 2025

Francy

Great customer service

Business Family

10/10

Exceptional

21 May 2025

Kevin

The front desk attendant was great, his name was Andrew, and he was very helpful to the needs of my girlfriend and I. We would definitely return for another visit.

Business_and_leisure

10/10

Exceptional

07 May 2025

Pamela

Nice staff

Business_and_leisure

2/10

Poor

05 May 2025

Thomas

I am in favor of a hotel making a profit , but taking advantage of predatory room rates during big events like college graduations should have an ethical limit . Supply and demand pricing is OK , but only to a point in getting repeat business
One night was almost $ 700.00 , no breakfast , in aged facility miles away from the University . “ Get it when you can “to offset bed count and rack to average rate for the balance of the year is a strategy but baying 3 times regular rate , leaves a bad taste in this Normally loyal Hilton customer’s mouth and “ ripped off “ vibe will push Hilton down a few notches in my hotel choices until vibe passes .

Business_and_leisure Family

10/10

Exceptional

04 May 2025

Justin

Stay was great staff was amazing room could be a little more cleaner but overall it was great

Business

10/10

Exceptional

28 Apr 2025

Abby

We used Expedia to book our stay at this Awesome Hotel. When we were checking in our reservation couldn't be located in the Hotel systems. The Amazing Taylor assisted us, she checked several times with my confirmation but nothing. She then called a different location to make sure they didn't have it instead (apparently that happens when you book thru Expedia, sometimes) they also could not locate it. Taylor made sure she rebooked us right there and price matched! We had a wonderful stay in the King Whirlpool suite! Would highly recomend... Thanks again to Taylor for all your help!

Leisure Friends

8/10

Excellent

26 Apr 2025

Kelly

Pool was not working

Leisure Family

4/10

Poor

26 Apr 2025

Adriane

This is not a Hilton

The morning front desk person (younger white male, dark hair) gave stellar service both over the phone before I checked in and the next morning. Evening front desk was not very hospitable, no eye contact, barely said 2 words. Upon getying to my room, it was very obvious that the floor was not swept, misc. debris was prevalent. There was also no remote control to be found for the tv. The microwave had alot of what appeared to be melted cheese inside. I went to the front desk and the unfriendly clerk said there were no other rooms with the whirlpool tub that I reserved and that there wasnt anyone available to clean the microwave. He gave me the remote control from the lobby tv to use and I steered clear if the microwave. Room surfaces looked as if they hadnt been wiped for awhile and 2/6 of the jets in the whirlpool tub did not work. The furniture and lamps are quite dingy and old. The hallway carpets are fisgusting and walls and doors are covered with smudges,etc. Not what you would expect from a Hilton, and definitely not for the price. I'm not a hotel snob and have stayed at more economical places that are at least clean. Really, that is the least you can do for your paying guests, especially when your property is so dated. As I was leaving, I also saw an out of order sign on the pool entrance. Would definately not stay here again.

Self

8/10

Excellent

25 Apr 2025

jennifer

Check in was good. (Very kind)
Property is good from what I’ve seen so far and location is great.

10/10

Exceptional

19 Apr 2025

Robert

Very nice for the price

Leisure Self

8/10

Excellent

17 Apr 2025

Gabriela Sandoval

Not renovated and lacks cleanliness. I didn’t have towels when I arrived late at night and it couldn’t be delivered due to a short staff so I went to pick them up as tired as I was. There was a bottle cap under the bed which tells me someone didn’t clean up well as it was near the foot of the bed. Lastly, the shower was leaking the whole time. I didn’t report it bc I didn’t want anyone in the room since we were in and out visiting my kid at fsu

Leisure Family

8/10

Excellent

07 Apr 2025

Ana

The property and room were nice and clean. The only issue I had was with check-in. We arrived at the property 15 min after 3pm. Our room was not ready, but front desk did not tell us this. We went up to our room to find it had not been cleaned. I found a housekeeping staff member on the same floor who said they'd get to it shortly. We had to get ready for our daughter's FSU recital in the lobby bathroom causing us to arrive late to the recital(which was the whole reason for the trip). Had we been made aware that our room was not ready we would have made other arrangements until it was available.

Business_and_leisure Family

8/10

Excellent

05 Apr 2025

Florence

Staff was very accommodating. My only complaint was the overbearing air freshener in the foyer and lobby.

Leisure Family

8/10

Excellent

01 Apr 2025

Dominique

It was cool

6/10

Pleasant

30 Mar 2025

Derrick

Hilton dated stay

The beds were fantastic, the room temperature was acceptable, however the breakfast was not to our standards and there was no room service available. Food was leftover in the fridge and we had to throw it away ourselves. Wi-Fi did not work, but they may have been due to user error. We paid over $800 for a 2 1/2 day stay. Not worth the money.

Friends_and_family Family

10/10

Exceptional

21 Mar 2025

Dawn

Clean, comfortable stay.

Business Self

8/10

Excellent

03 Mar 2025

John

Overnight Stay

We only stayed one evening and had an early departure the3 folloiwng morning, so really did not use any of the hotel's amentities. The front desk staff were friendly and professional. Only bummer was the Keurig in our room was not working, but the morning front desk staff had the coffee ready in the lobby ready promptly at 5:00 AM.

Friends_and_family Friends

10/10

Exceptional

23 Feb 2025

Robert

Front desk staff excellent at check in and out. We will stay there again.

Leisure Family

10/10

Exceptional

19 Feb 2025

Daniel

Nice place to stay

Only stayed overnight but property is beautiful and reasonably priced. Breakfast not included.

Partner

10/10

Exceptional

06 Feb 2025

Ronald

8/10

Excellent

30 Jan 2025

Erica

The staff was very friendly and professional. The rooms are a little outdated and could use some upgrades.

Leisure Family

8/10

Excellent

26 Jan 2025

Michael

all good

8/10

Excellent

19 Jan 2025

Paulette

It was a little hard to find.

Leisure Family

8/10

Excellent

24 Dec 2024

Glenn

I have been there before and enjoyed the safety of the area.

Leisure Family

10/10

Exceptional

22 Dec 2024

Jovelino

😍

10/10

Exceptional

21 Nov 2024

Raul

Good location. Close to FSU

8/10

Excellent

12 Nov 2024

Lynne

Quiet stay. Very comfortable.

Business Family

10/10

Exceptional

29 Oct 2024

Scott

Nice property. Beautiful lobby and dining area/bar. Outstanding value. Very near the Governor's Mall and restaurants.

10/10

Exceptional

09 Oct 2024

Timothy

Property was clean and the bed was soft.

Business Self

8/10

Excellent

02 Oct 2024

Eddie

Nice and quiet place !

10/10

Exceptional

19 Sep 2024

Roderick J

Everything was excellent

8/10

Excellent

07 Sep 2024

Quincy

Didnt like the buffet bar wasent good options for the price

Business Family

4/10

Poor

01 Sep 2024

Arie

Lots of motor noise from other areas could be heard from the room I was in. It vibrates in your ears. Also the water drained very slowly from the shower so you are standing in your dirty water. Very unhappy with my stay there and will not return.

8/10

Excellent

20 Aug 2024

Kelly

This property was perfect for our stay to move in my daughter. It's right outside of the hustle near the campus, yet in a safe area near many dining options and shopping. My only complaint would be the person who checked us in. She was curt and rude, barely spoke to us and was not very welcoming. Aside from her, the room was comfortable and very clean. I would definitely stay here again!

Leisure Friends

8/10

Excellent

10 Aug 2024

Verified traveler

Visit was good. Shower water wouldn’t turn off. The door to smoking early closed early. Overall good stay.

Business

8/10

Excellent

10 Aug 2024

John

pool closed

Business Self

4/10

Poor

20 Jul 2024

Murugan

Room has very smelled

6/10

Pleasant

20 Jul 2024

Molly

This Hilton property was not up to par with others. The pool was closed for renovations (no mention in any emails or in the app). Staff just handed us our keys-didn’t even point us in the direction of the elevators. The staff was more interested in talking to one another.

Leisure Family

2/10

Poor

12 Jul 2024

Joseph

Horrible customer service

Have my booked room to another guest. Twice in two days.

Partner

8/10

Excellent

22 Jun 2024

Angela

The employees working the front desk was unfriendly and standoffage.

Leisure Family

10/10

Exceptional

02 Jun 2024

Verified traveler

Awesome location

4/10

Poor

01 Jun 2024

Verified traveler

What’s going on Hilton 😡

Bathroom not clean and not fully stocked in the shower with amenities.

Hair in shower and sink.

Went to make tea Keruig was unclean.

Pool was not available for use - was not stated on sight otherwise we would have booked elsewhere.

Friends_and_family Family

8/10

Excellent

29 May 2024

susan

Average

Leisure Self

6/10

Pleasant

24 May 2024

Amy

I think $177 for a King room with a jacuzzi is too much for the quality of the room. The shower needed some serious CLR. The sofa was all stained up and the mattress was definitely due to be replaced. The jacuzzi however was wonderful and surprisingly large.

Leisure Partner

4/10

Poor

13 May 2024

Richard

not at the level , old furniture ....Not recommended people in the pool area , who were disrespectful to my wife
bad experience

Leisure Partner

10/10

Exceptional

10 May 2024

Sharon

Perfect for our needs

2/10

Poor

04 May 2024

Helena

The room was super dirty and we found chicken bones under the bed

Leisure Family

10/10

Exceptional

04 May 2024

Scheryll

I’d Stay Again

The room and amenities were great!

Friends_and_family Family

10/10

Exceptional

18 Apr 2024

Brent

Nice spot.

Great hotel

8/10

Excellent

07 Apr 2024

Andrea

The staff was super accommodating and pleasant. They made our stay the best they could. From a cleanliness perspective there were two issues: on one bed there was hair; they had someone come immediately and rectify this issue. The air unit needed some attention; there was black stains within.

I did request the room be serviced after the first night; was told it would be but later in the evening upon returning to the room no service had been done. Was told my room was marked for service every other day which made no sense as we were only there for 2 nights.

Would definitely stay again; the above items were small in relation to what could have gone wrong.

Leisure Family

10/10

Exceptional

31 Mar 2024

Kelly

Always a nice stay. Very clean and updated. Staff was very helpful.

2/10

Poor

29 Mar 2024

Dustin

Very rude and unprofessional front desk clerk after I challenged the “pet fee” charge that wasn’t on the booking website that they obviously allow to sell rooms. 75 dollars for one night for my 9 lb dog. Very rude and offered nothing to help out since I had a non refundable booking. Shift manager wouldn’t even come speak with me about it face to face . Very disappointing and will be disputing charges! Hotel is nice and well maintained but unfortunately staff needs to learn how to be a little more accommodating for their guests

Leisure Family

10/10

Exceptional

24 Mar 2024

Rumualdo

Everithing good

4/10

Poor

17 Mar 2024

John K

I can’t recommend this property based on what happened during our stay. We ordered Uber Eats and the delivery went to the wrong room. As soon as I saw the receipt from the Uber driver, I left our room to pick up, all within the span of 2 minutes but the food had already been picked by someone else. The hotel confirmed they contacted the room but no answer. I acknowledged the hotel can’t control or manage Uber deliveries but the manager on duty didn’t seem to have any empathy at all. I will not stay at this property again in the future.

Business Family

2/10

Poor

13 Mar 2024

Steven

Jason at the front desk was awful. Very rude and completely unpleasant. Seemed very annoyed to talk and walked off while I was talking to him. I was asking him simple questions about the pet policy and he acted as though it was a complete hassle to talk to me. Worst employee I’ve ever dealt with at a hotel.

8/10

Excellent

12 Mar 2024

ERNEST M

I booked one room with two twin beds for two days. Upon arrival the hotel only had one room left with one single twin bed. This was unsatisfactory for me because my reservation was secured with a major credit card. It wasn't until later in the evening that an on-call manager had to come into the hotel and after going through a computer search he was able to find a room with two Queen beds and honored my reservation as originally booked. This is the second incident with my Hilton reservations in the last three years. The last was in Jackson Hilton during the Powell Family Reunion. I was disappointed.

Business Friends

6/10

Pleasant

10 Mar 2024

Beverly

Front desk workers were very helpful.

Leisure Friends

2/10

Poor

09 Mar 2024

Ricardo

At the moment of the check in they give me a room with two beds! My reservation was a king bed

Business Family

2/10

Poor

08 Mar 2024

paul

They charged me twice. I paid by Expedia and when I arrived they needed the credit card for incidentals. I noticed the full price come up and corrected them. They told me not to worry it was canceled. It wasn’t. Took me two more tries to get it refunded.

Business Self

4/10

Poor

04 Mar 2024

Ayonna

I did not get the room I booked. No one called to let me know that it wasn't available nor did they let me know during check out. Gave me a standard room and you basically ruined my husband's birthday staycation and this hotel needs to be upgraded. Everything there is old. The carpet the shower curtains, the lamps EVERYTHING. I wish I had not used my reward points for this. It was not what I wanted.

Leisure Family