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Hotel Plaza Mayor

Villa de Leyva · Colombia

Carrera 10 No 12 31 Plaza PrincipalView location

9.2/10Excellent331 Reviews
Cleanliness9.4/109.4
Service9.4/109.4
Comfort9.0/109.0
Condition9.2/109.2
Neighborhood9.0/109.0
Amenities8.8/108.8
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Hotel Plaza Mayor

With a stay at Hotel Plaza Mayor in Villa de Leyva (Old Town Villa de Leyva), you'll be steps from Casa Museo Luis Alberto Acuna and 4 minutes by foot from Antonio Narino House Museum.

This hotel is 0.1 mi (0.2 km) from Carmen Museum and 1.1 mi (1.8 km) from Casa Terracota. Take in the views from a rooftop terrace and a garden and make use of amenities such as complimentary wireless Internet access. This hotel also features concierge services and a picnic area.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite. At Hotel Plaza Mayor, enjoy a satisfying meal at the restaurant. Quench your thirst with your favorite drink at the bar/lounge. Stay in one of 32 guestrooms featuring flat-screen televisions.

Complimentary wired Internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have bathtubs or showers and complimentary toiletries. Conveniences include phones and desks, and housekeeping is provided daily.

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With a stay at Hotel Plaza Mayor, you'll be centrally located in Villa de Leyva, steps from Casa Museo Luis Alberto Acuna and Iglesia Parroquial. This hotel is 0.1 mi (0.2 km) from Carmen Museum and 0.2 mi (0.3 km) from Museo Paleontológico de Villa de Leyva.

Stay in one of 32 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have bathtubs or showers and complimentary toiletries. Conveniences include phones and desks, and housekeeping is provided daily.

Featured amenities include a business center, express check-out, and a 24-hour front desk. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Spa
Entertainment
Smoking areas
Business facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No elevators Events/parties allowed Professional property host/manager Property does not require health documentation at check-in Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Cashless transactions are available

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

    We have included all charges provided to us by the property.

  • You need to know
    • If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
    • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
    • One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. Children may not be eligible for complimentary breakfast.
    • Only registered guests are allowed in the guestrooms.
    • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
    • Cashless payment methods are available for all transactions.
  • Special Instructions
    To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • Guests must contact this property in advance to reserve cribs/infant beds
    • This property accepts credit cards and cash
    • Cashless transactions are available
    • Parties and events (including weddings) are allowed on site
    • Safety features at this property include a fire extinguisher, a first aid kit, and outdoor lighting
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Minimal age
    18
  • Optional fees
    • Early check-in is available for a fee (subject to availability)
    • Late check-out is available for a fee (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Casa Museo Luis Alberto Acuna 0.1 km / 0.1 mi
Plaza Major of Villa de Leyva 0.1 km / 0.1 mi
Iglesia Parroquial 0.2 km / 0.1 mi
Museo Paleontológico de Villa de Leyva 0.2 km / 0.1 mi
Casa Museo de Luis Alberto Acuña 0.2 km / 0.1 mi
Antonio Nariño House Museum 0.3 km / 0.2 mi
Carmen Museum 0.4 km / 0.2 mi
Casa Terracota 1.8 km / 1.1 mi
Villa de Leyva Fossil Museum 4.3 km / 2.6 mi
Paleontological Research Center 4.5 km / 2.8 mi
Pozos Azules 4.8 km / 3 mi
Archaeological Site El Infiernito 4.8 km / 3 mi
Ecoparque Jusmar 4.8 km / 3 mi
Gondava Park 6.4 km / 4 mi
Ain Karim Winery 10.4 km / 6.5 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • hotel
  • 24-hour reception
  • Wi-fi
  • Laundry service
  • Hotel safe
  • Garden
  • Terrace
  • Concierge
  • Newspapers
  • Luggage room
  • Clothes dryer
  • Bar
Show 5 more facilities & services
  • Restaurant
  • Meeting room
  • Business centre
  • Picnic
  • Non-smoking establishment
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • STUDIO TWO BEDSSTUDIO • TWO BEDSSTU.2B

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hotel Plaza Mayor

    STUDIO TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin STANDARDDouble or Twin • STANDARD • 1 BedroomDBT.ST
    Double or Twin STANDARDPhoto unavailable4 photos

    Room overview

    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bedrooms
    1
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    No detailed facility list available for this room.

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hotel Plaza Mayor

    Double or Twin STANDARD

    Room photos

    4 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bedrooms
    1
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST

    No detailed facility list available for this room.

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 BedroomDBL.ST
    DOUBLE STANDARDPhoto unavailable4 photos

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    No detailed facility list available for this room.

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hotel Plaza Mayor

    DOUBLE STANDARD

    Room photos

    4 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    No detailed facility list available for this room.

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hotel Plaza Mayor

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE TWO BEDSTRIPLE • TWO BEDSTPL.2B

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hotel Plaza Mayor

    TRIPLE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM LOFTFAMILY ROOM • LOFTFAM.LO

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    LOFT

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hotel Plaza Mayor

    FAMILY ROOM LOFT

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    LOFT

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.LO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE COMFORTDOUBLE • COMFORTDBL.OM

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    COMFORT

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hotel Plaza Mayor

    DOUBLE COMFORT

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    COMFORT

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.OM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR KING BEDDOUBLE • SUPERIOR KING BEDDBL.KG-SU

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hotel Plaza Mayor

    DOUBLE SUPERIOR KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE LOFTQUADRUPLE • LOFTQUA.LO

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    LOFT

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hotel Plaza Mayor

    QUADRUPLE LOFT

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    LOFT

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.LO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXEDOUBLE • DELUXE • 1 BedroomDBL.DX
    DOUBLE DELUXEPhoto unavailable3 photos

    Room overview

    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    No detailed facility list available for this room.

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hotel Plaza Mayor

    DOUBLE DELUXE

    Room photos

    3 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX

    No detailed facility list available for this room.

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hotel Plaza Mayor

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIOR • 1 BedroomDBL.SU
    DOUBLE SUPERIORPhoto unavailable4 photos

    Room overview

    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    No detailed facility list available for this room.

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hotel Plaza Mayor

    DOUBLE SUPERIOR

    Room photos

    4 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU

    No detailed facility list available for this room.

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO KING SIZE BEDSTUDIO • KING SIZE BEDSTU.KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hotel Plaza Mayor

    STUDIO KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Hotel Plaza Mayor

9.2
Excellent
331 Reviews
Cleanliness
9.4 /10
Service
9.4 /10
Comfort
9.0 /10
Condition
9.2 /10
Neighborhood
9.0 /10
Amenities
8.8 /10
100 reviews shown
10/10
Exceptional
19 May 2026
Daniel
Great location. Private parking. Very nice terrace.
10/10
Exceptional
18 May 2026
Oscar
Convenience Location, comfortable room, and great breakfast.
Family
10/10
Exceptional
14 Apr 2026
Mario
Great location and beautiful installation. Recommended
10/10
Exceptional
23 Jan 2026
Jacob
Perfect great
8/10
Excellent
13 Jan 2026
Moses
Check in process was a headache . The front desk ladies weren’t helpful or cared to find a solution. Upon booking they advised we needed my son birth certificate but no where in the booking was that advised . Good thing we did have it . The hotel is great ! In a good area. I would recommend better front desk to assist since it is the face of the hotel stay and interactions .
8/10
Excellent
11 Jan 2026
yolanda
Great location
Beautiful roof top
I want to congratulate my masseuse. She was great and professional
Leisure Partner
10/10
Exceptional
08 Jan 2026
David
Everything was simply amazing, stay, property, food, staff, parking... have nothing else to say. I will certainly come back
Leisure Family_with_children
6/10
Pleasant
07 Jan 2026
Tina
Rummet hade inget fönster mot någon gata. Det var mörkt. Våra vänner hade ett rum med fönster
Friends_and_family Friends
6/10
Pleasant
30 Dec 2025
arazary
So much light in the rooms the curtain no blackout and super outdated
Partner
10/10
Exceptional
19 Dec 2025
Fabio
Friendly staff. The hotel is located by the main plaza. Good restaurants within walking distance. I recommend restaurant \"Carnes y Olivos.\"
The hotel has a private parking, the entrance to the parking lot is located on the street at the rear of the hotel.
8/10
Excellent
02 Dec 2025
Oswaldo
The rooms are spacious, very comfortable, and clean. The hotel is conveniently located, everything is very close by, the hotel staff is very friendly, the breakfast is very good, and the hotel is one of the few that has parking.
Leisure Family
10/10
Exceptional
18 Aug 2025
Michelle Marie
I had a wonderful stay at Plaza Mayor Hotel.
Leisure Friends
10/10
Exceptional
02 Aug 2025
Beatriz
Highly recommend
Friends_and_family Family
8/10
Excellent
01 Aug 2025
Diana
We had a great experience in this hotel . Location excellent in front of the main square.
The room is clean , simple , rustic . The bathroom was okay , with hot water .
The breakfast needs some improvement.
The hotel has a rooftop terrace very nice ! If you are a VIP Expedia customer the cocktails are free . The weather was perfect you are allowed to smoke and the singer was great .
The staff was friendly . Thank you
Leisure Family
8/10
Excellent
29 May 2025
Ramon
The location
Business_and_leisure Friends
10/10
Exceptional
14 May 2025
Jeff
Excellent in all aspects
Leisure Family
10/10
Exceptional
08 May 2025
Zaira
Location!
Friends_and_family Family
8/10
Excellent
29 Apr 2025
Evelyn

Good location

Excellent location. No a/c or refrigerator available in rooms. Friendly staff.
Friends_and_family Family
6/10
Pleasant
19 Apr 2025
jairo
lo rescatable del hotel es su cercanía a la plaza
Leisure Friends
10/10
Exceptional
07 Apr 2025
Ludmilla

Hotel Plaza Mayor

The whole hotel is Extremely clean. Staff is very friendly and helpful. The rooms are amazing and the Beds are extremely comfortable. My niece had a massage in the room and she said it was amazing. Great location every thing is walking distance.
Friends_and_family Family
10/10
Exceptional
21 Mar 2025
Fernando
GReat Service
10/10
Exceptional
21 Mar 2025
Fernando
perfecto location to visit villa de leyva
Leisure Family
6/10
Pleasant
14 Mar 2025
Mauricio
Old rooms with old furniture
Business Self
10/10
Exceptional
02 Mar 2025
Javier
Todo estuvo bien.
Leisure Self
10/10
Exceptional
24 Feb 2025
Michael
Very nice property, nice terrace to enjoy the sunset
Business_and_leisure Partner
10/10
Exceptional
15 Dec 2024
Agnidhar
Excellent hotel in prime location just outside plaza de mayor. Great service from staff and were extremely friendly in helping with any aspect we wanted. Would 💯 percent recommend if your visiting villa dey levya and has parking onsite too which is very convenient
Leisure Partner
8/10
Excellent
06 Dec 2024
francy
dd
10/10
Exceptional
25 Nov 2024
Humberto

Best place at the Plaza Mayor

Wonderful coloial Hotel, parking onsite, great food and drinks. The terrace view of the Plaza Mayor and the neighbouring mountains is breathless. Will definetely come back.
Partner
10/10
Exceptional
09 Nov 2024
Jose
We will coming again
Leisure Partner
8/10
Excellent
01 Nov 2024
Felipe
Friendly staff
Leisure Family
10/10
Exceptional
14 Oct 2024
Diego
Muy bonito hotel. Excelente ubicación
Leisure Family
10/10
Exceptional
01 Oct 2024
Eunice
Excellent location. Nice hotel
Leisure Friends
10/10
Exceptional
15 Jul 2024
JAIRO
Excellent service very friendly staff
Leisure Family
8/10
Excellent
08 Jul 2024
marcela
Bonito hotel, bien ubicado, pero el desayuno muy regular bastante malo no se acerca en nada a un desayuno tipo Americano como lo ofrecen. Para un Hotel de un precio tan alto, bastante malo
Friends_and_family Family
10/10
Exceptional
22 Jun 2024
gloria
The hotel is on the main square in a historic area, friendly staff, nice terraza bar with beautiful views of the mountains, the church and the Plaza Mayor
Leisure Family
10/10
Exceptional
13 Jun 2024
Pilar
Hotel rooms are very comfortable and super clean. Hotel staff really nice. I would totally recommend!
10/10
Exceptional
19 May 2024
LILIANA
on the Main Plaza - great location to be able to walk around the area.
Leisure Family
10/10
Exceptional
30 Mar 2024
Nupur
Best location if you want to be in the middle of town. Kids had a great time too. Staff is very helpful and polite. Highly recommend.
Leisure
10/10
Exceptional
18 Mar 2024
Eduardo
Very good Hotel
6/10
Pleasant
15 Mar 2024
Jairo

Lack of Managment

Horrible experience.

I recently stayed at Hotel Plaza Mayor in Villa de Leyva, Colombia, with high expectations due to past experiences. Unfortunately, the hotel failed to meet these expectations in various ways. Despite the beautiful location and terrace, our stay was marred by poor customer service and management issues.

The restaurant manager, Sofia, was unhelpful and rude, failing to deliver on promised surprises for my birthday. The waitress was excellent, but her efforts couldn't compensate for Sofia's poor attitude. We were also kicked out of the terrace after 10 pm, and a pre-paid mariachi serenade was disrupted due to false complaints from other guests.

Upon arrival, no one offered to help with our luggage, and the front desk staff showed no sense of urgency or customer service skills. The TV in our room didn't work, and when we reported it, the staff offered to help at midnight, which we refused. When we returned to the hotel, the TV still wasn't working, and we were moved to another room, where we found a dirty bathroom and a shower full of black hair (despite my wife being blonde).

These issues stem from a lack of training and operational leadership, leaving us extremely dissatisfied and ruining my birthday weekend. I would not recommend this hotel until management addresses these issues.\"
Friends_and_family Family
10/10
Exceptional
30 Jan 2024
Yolanda
We loved how close we were to everything. The Hotel was clean and tidy and close to many great places in Villa de Leyva. We would definitely return! Thanks!
Friends_and_family Family
10/10
Exceptional
04 Jan 2024
Edgar
Beautiful restored hotel in the main square of a gorgeous colonial town in beautiful Boyaca, Colombia
Leisure Family
6/10
Pleasant
30 Dec 2023
Christian
The rooms have much humidity. The place is very nice but our clothes were damp due to the high humidity in the room.
10/10
Exceptional
27 Dec 2023
Liliana
Absolutely amazing!!! Love the arquitecture and the rooms. Everything perfect 10 of 10.
Leisure Partner
4/10
Poor
21 Dec 2023
Jan
Really poor service. I was left waiting 30min outside the door because I arrived after midnight and no one was there. Room was not cleaned on second day despite clear communication to do so. I will not come back.
6/10
Pleasant
02 Dec 2023
Janice
We stayed in the suite with the plaza view, restaurant had music until 9pm but the hotel a crossed had a party until 4am. If you don’t mind the music until late, then location is amazing. Hotel was clean and massage was one of the best I’ve ever had.
Leisure Partner
10/10
Exceptional
29 Nov 2023
Luis
.
Leisure Family
8/10
Excellent
26 Nov 2023
Miguel
For the price PLEASE is very poorly services, not tv in bad condition, not telephone in the room, to much noises,

Leisure
10/10
Exceptional
18 Sep 2023
Yarib

Excelente hotel

Excelente ubicación, atención al cliente, cuarto limpio y buen desayuno.
Friends_and_family Friends
10/10
Exceptional
15 Sep 2023
MARTHA
The only issue was the loud music pretty much all night
Business Friends
10/10
Exceptional
04 Sep 2023
RENE
Excellent service
Leisure Family
10/10
Exceptional
25 Aug 2023
Brando
Excellent
Leisure Partner
10/10
Exceptional
12 Aug 2023
kristal
We had an excellent stay! Thank you for your hospitality.
Leisure Family
10/10
Exceptional
07 Aug 2023
OLIVIER
Best location in town, very nice colonial design, good size and clean rooms, excellent customer service, good breakfast, fair price and a sorpresive rooftop to have a Canelazo!! Will definitively come.back...
Business_and_leisure Family
10/10
Exceptional
06 Aug 2023
ANDREA

Great location, but hotel needs work in the room

The hotel is very well located, but bedding is horrible. Villa de Leyva is very cold and it has just a couple of thin blankets, so at night you can feel the weather. Pillows are in plastic material and have the sheet over, so it’s not that comfortable. It is dog friendly so you can expect a 5am bark in the room next to you. It’s not a couples hotel to be able to sleep in.
Partner
10/10
Exceptional
02 Aug 2023
Maria
The hotel was beautiful and the plaza was right outside the hotel. It is a stunning view. However, this isnt the reason I would come back. The food service manager of the property went above and beyond for my daughter who has celiacs. She was so caring and helpful. She was a hard worker trying to accommodate us and everyone else. I would definitely recommend this hotel.
10/10
Exceptional
25 Jul 2023
Ralph
They hotel had lots of old style charm. The staff was super helpful and we had no issues. The morning breakfast was good. Excellent location on the grand plaza. We will return there in the future
Leisure Family
10/10
Exceptional
23 Jul 2023
Julian
Beautiful hotel I love it
Leisure Family
10/10
Exceptional
04 Jul 2023
Henry
Beatiful architecture!! Worth staying many times.
Leisure Family_with_children
10/10
Exceptional
10 Jun 2023
humberto
Excelente hotel
Beautiful hotel
Great service
Leisure Family
6/10
Pleasant
07 Jun 2023
Verified traveler

Great but super HARD Beds.

Might as well sleep on the floor. We've stayed in 100's of Hotels and this had the hardest bed out of them all. Bathroom also smelled like damp towels. But other than that it was great. Beautiful location and great staff!
Friends_and_family Family
10/10
Exceptional
24 May 2023
leonardo
excellent service , employees very polite and helpful

I will use this hotel as home stay in Bogota
Business_and_leisure Partner
8/10
Excellent
09 May 2023
Camilo
Nice located in the main plaza. Breakfast outside the property and minimum amenities.
We travel with a year old baby
Leisure Family_with_children
10/10
Exceptional
03 May 2023
Lily
El hotel es bellísimo, súper conveniente, central con salida a la plazoleta. Limpio y con parqueadero en la parte de atrás. El bufet desayuno buena variedad de pan, huevos revueltos, pericos, pancakes, chocolate, café y cereales. Una terraza con vista a la plaza y iglesia. Las cócteles no fueron muy buenos, casi ni se les sentía el alcohol y se demoraron mucho.
Leisure Family
8/10
Excellent
17 Apr 2023
Carlos

Amazing location, but some basic comforts missing

The property is gorgeous, and the location is as central as you can get. But definitely prepare for thin walls and older rooms. We could hear everything happening outside of our room (1st floor with foot traffic), so hard to get a good night's sleep. We also didn't have any hot water in our shower.
Partner
10/10
Exceptional
10 Apr 2023
Gabriel
The hotel was nice and clean. The staff was very friendly and helpful. The rooms were cleaned everyday and our belongings we secure and protected.
Leisure Family
10/10
Exceptional
03 Apr 2023
James
Nice quant place on the square
Leisure Friends
10/10
Exceptional
31 Mar 2023
Mala
This was a truly awesome place to stay. Sebastian and his team Paola Ana went out of their way to be really helpful. Relaxing calm beautiful hotel with an amazing terrace overlooking plaza mayor! Muchas Gracias 😊
Leisure
10/10
Exceptional
27 Mar 2023
Stella
Very nice. Clean beautiful room. Perfect location right on the plaza
Leisure Family
10/10
Exceptional
14 Mar 2023
Alejandra
Excellent location, service and beautiful place!
Leisure Family
10/10
Exceptional
09 Mar 2023
Kieron
A beautiful building in a prime position. Lack of a bar, cafe or restaurant are only minor drawbacks as the area is crowded with places to eat and drink
Leisure Partner
6/10
Pleasant
06 Feb 2023
MARIA
La ubicación es excelente, pero el hotel no tiene área de desayuno, ni restaurante o room service, ni para pedir una botella de agua, todo debes comprarlo fuera del hotel
Leisure Friends
10/10
Exceptional
24 Dec 2022
Gloria

Fabulous stay!

Beautiful hotel right on the Main square. Make sure to head up to the rooftop to enjoy the views or sit by a roaring fire on the second floor if it’s chilly. Great, accommodating staff and wonderful breakfast. Would definitely stay again!
Partner
10/10
Exceptional
20 Dec 2022
Kimberly
Great location and helpful staff.
Leisure Family
10/10
Exceptional
30 Nov 2022
Carmen
Beautiful place and excellent location
Leisure Family
10/10
Exceptional
04 Nov 2022
Daniel
Very clean, very comfortable, and in the center of the main square across from the church.
Leisure Friends
10/10
Exceptional
24 Oct 2022
Jaime
Beautiful place, room very comfortable, very clean, right in the middle of town, walking distance to all attractions.. Amazing personnel very helpful. Would stay again in this great hotel
Partner
10/10
Exceptional
17 Oct 2022
Sylvia
Great service
Friends_and_family Friends
10/10
Exceptional
22 May 2022
Martha
Excellent hotel, beautiful and many things to do
Leisure Family
8/10
Excellent
19 Apr 2022
Juan
Excelente hotel y excelente ubicación.
Business_and_leisure Partner
10/10
Exceptional
16 Apr 2022
nelson
everything was perfect,amazing location
Leisure Partner
10/10
Exceptional
28 Feb 2022
Fausto

Best location in town

Great town and hotel location. You cannot beat the great location and friendly staff.
Partner
8/10
Excellent
22 Jan 2022
Mike
Excellent hotel, the people are very friendly and super helpful with anything you need. Very clean, breakfast is delicious, excellent location. I would stay there again.
Friends_and_family Family
10/10
Exceptional
15 Jan 2022
Hernando
Beautiful architecture, right on the main square, staff are friendly. Due to Covid they had closed their kitchen, but had arrangements with restaurants less than than half a block away.
Leisure Friends
10/10
Exceptional
30 Dec 2021
Francisco
It is located in front of the main plaza. The noise at night from other guests.
Leisure Family
10/10
Exceptional
11 Dec 2021
Christopher

Good stay

Helpful
Partner
10/10
Exceptional
17 Oct 2021
Carlos
I would stay again very friendly staff and the room was clean the water hot and the bed comfortable I would recommend this hotel the only problem was the wifi is slow and don’t work properly.
Leisure Partner
8/10
Excellent
13 Oct 2021
Rafael

Beautiful hotel, however missing details

Gorgeous hotel, however a bit understaffed. The rooms are very nice, however they lacked any kind of ventilation (fans or A/C or any of that sort) you would expect for the price range.
Friends_and_family Family
10/10
Exceptional
11 Oct 2021
JUAN PABLO
The location was great and service outstanding
Leisure Family
10/10
Exceptional
08 Oct 2021
Valentina

Lovely place

Beautiful accommodations. Great location. Excellent hosts. Breakfast included was succulent. Will recommend to family and friends 😊
Friends_and_family Family
2/10
Poor
21 Nov 2020
Gatonauta
Mi esposo y yo tuvimos una experiencia HORRIBLE en un fin de semana de puente. El personal y la dueña/administradora del hotel fueron groseros y dejaban a muchos de los huéspedes hablando solos. Llegamos unos 30 min antes de la hora de check in y la habitación no estaba lista, salimos, regresamos 2 hrs después y TODAVÍA no estaba lista. Para la hora de la cena (ofrecen servicio de comida hasta las 12am) esperamos hora y media por una pizza. Quizá hubo falta de preparación o imprevistos pero si sos administradorx y estas en puentes tenes que tenes que tener planes de emergencia para brindar buen servicio.
Leisure Family
4/10
Poor
23 Sep 2019
Verified traveler
The room smell too bad, we couldn’t use the hot tube and the water of the shower was never warm.
Leisure Family
8/10
Excellent
09 Jul 2019
Peng
Place needs better clean of property, no chair in room, room had a old smell of had been closed for some days
Leisure Partner
10/10
Exceptional
17 Dec 2018
Verified traveler
The terrace beacause has a beautiful view over tha plaza
Leisure Friends
10/10
Exceptional
07 Aug 2018
German
Excellent hotel, close to everything, excellent restaurants nearby, the staff was very handy and very nice. The breakfast was delicious. I recommend 100% this hotel.
8/10
Excellent
23 Jul 2018
Verified traveler
Good Hotel, nice rooms and really nice people. But it's not worth the price. The hot tube isn't big enough for an adult and hot water comes and goes.
10/10
Exceptional
24 Jun 2015
Sussy

Awesome location

Beautiful place, great location, helpful staff.
Family
8/10
Excellent
09 Mar 2015
Ms Silvia

Hotel Review

Nice hotel with comfortable cozy rooms and great location. Breakfast was generous and tasty.
The hotel terrace very nice and with great views of the main plaza, and cathedral
Good 3.4-4* hotel (international standards)
6/10
Pleasant
14 Jul 2026
andres a
Recomendado solo para épocas en donde no hayan eventos o que no sean dias festivos ,pues por estar en la plaza , todo se oye .
2/10
Poor
13 Jul 2026
María Fernanda
Tube una experiencia bastante bochornosa con el dueño del hotel,el cual estábamos con mi esposo esperando que abrieran el portón el mismo personal del hotel y nos pitaba un carro detras el cual mi esposo no se movió ya que pensábamos que el portón iba abrir hacia nosotros y el señor se bajo y dijo disculpe señor será que se puede mover y mi esposo le dice ya si señor estábamos esperando que abrieran y dice pero por que no se podría correr está haciendo trancón y mi esposo le dice ya señor fueron 2 minutos y sube el vidrio y se parquea y el señor ingres baja y coje el celular y llama a la recepción diciendo revisen este vehículo y empieza a decir las placas y mi esposo le dice señor nos estamos hospedando aquí usted es el dueño y dice si y mi esposo le dice con más ver debería de tratar mejor a los huéspedes y hay empiezan a discutir en el cual nunca hubo palabras de groserias o agresión física nada el señor dice yo decido quien se queda en mi hotel y se van y mi esposo dice ya pagamos y dice pues le envío la policía y le hago la devolución Dios ante esta situación tan bochornosa ante nuestra hija decidimos irnos y pues llamamos a la recepción y comunicamos la administración nos colaboró lo resalto fueron ellos muy amables tanto a la llegada como a la salida y realizaron devolución del dinero pero la situación con el dueño muy pésimo
Espero que cuando se hospeden no les pase esto con el dueño ya nos habíamos hospedado y había sido todo bien pero está vez fue terrible
Friends_and_family Family

Location & surroundings

Hotel Plaza Mayor
Carrera 10 No 12 31 Plaza Principal, Villa De Leyva, Colombia

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Hotel Plaza Mayor

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