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Hotel Palazzo Papaleo

Puglia · Italy

Via Rondachi, 1, 1View location

9.4/10Excellent160 Reviews
Cleanliness9.8/109.8
Service9.8/109.8
Comfort9.2/109.2
Condition9.4/109.4
Location10.0/1010.0
Neighborhood10.0/1010.0
Value10.0/1010.0
Amenities9.4/109.4
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Hotel Palazzo Papaleo

The Hotel Palazzo Papaleo is nestled in the heart of Otranto's historic city center, just behind the renowned cathedral, in a pedestrian-only zone. Guests are advised to contact the hotel upon arrival (+390836802108 or info@hotelpalazzopapaleo. com) to receive detailed parking instructions and directions.

While the nearest car park is 400 meters away, guests requiring luggage assistance can access a drop-off point 100 meters from the hotel on their arrival and departure dates.

Read more about this hotelShow less

With a stay at Hotel Palazzo Papaleo, you'll be centrally located in Otranto, steps from Otranto Waterfront and Otranto Cathedral. This luxury hotel is 0.8 mi (1.2 km) from Otranto Castle and 3.3 mi (5.3 km) from Alimini Lakes.

Make yourself at home in one of the 9 guestrooms featuring minibars and LED televisions. Your bed comes with down comforters and premium bedding. 32-inch Smart televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature bidets and hair dryers.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.

Popular amenities

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Spa
Entertainment
Beach services
Smoking areas
Childcare
Banquet facilities
Transportation services

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

On bay No elevators Guests will receive an email with special check-in instructions Guest will receive an email before arrival 24 hours Professional property host/manager Pets not allowed

Cleaning and safety

Sanitization
Contactless check-out is available
Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
    • A tax is imposed by the city: From 1 November - 31 March, EUR 0.00 per person, per night. This tax does not apply to children under 12 years of age.
    • A tax is imposed by the city: From 1 April - 30 June, EUR 2.00 per person, per night. This tax does not apply to children under 12 years of age.
    • A tax is imposed by the city: From 1 July - 31 August, EUR 3.00 per person, per night. This tax does not apply to children under 12 years of age.
    • A tax is imposed by the city: From 1 September - 31 October, EUR 2.00 per person, per night. This tax does not apply to children under 12 years of age.

    We have included all charges provided to us by the property.

  • You need to know
    • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
    • Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
    • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
    • Children 3 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • Contactless check-out is available.
  • Special Instructions
    This property offers transfers from the airport and train station (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests will receive an email within 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property. If driving, please contact this property in advance for more information (e.g., directions). Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and cash
    • Safety features at this property include a fire extinguisher and a smoke detector
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • Property Registration Number IT075057A100021276, LE075057015S0007164
  • Minimal age
    18
  • Optional fees
    • Airport shuttle fee: EUR 120 per vehicle (one-way, maximum occupancy 2)
    • Uncovered self parking fee: EUR 20 per day (in/out privileges)
    • Nearby parking fee: EUR 20 per night (1312 ft away)
    • Crib (infant bed) fee: EUR 20.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    German

    English

    Italian

    French

Nearby attractions

Otranto Waterfront 0.1 km / 0.1 mi
Otranto Cathedral 0.1 km / 0.1 mi
Torre Alfonsina 0.1 km / 0.1 mi
Church of San Pietro 0.2 km / 0.1 mi
Spiaggia degli scaloni 0.3 km / 0.2 mi
Otranto Castle 0.3 km / 0.2 mi
Port of Otranto 0.7 km / 0.4 mi
Spiaggia di Porto Craulo 1.3 km / 0.8 mi
Spiaggia di Punta San Nicola 1.5 km / 0.9 mi
Torre Pinta 1.6 km / 1 mi
Torre del Serpe 2.1 km / 1.3 mi
Spiaggia Baia Dell'orte 2.7 km / 1.7 mi
Mulino d'acqua beach 3.4 km / 2.1 mi
Cape Palascia 4.4 km / 2.7 mi
Alimini Lakes 4.8 km / 3 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of most recent renovation: 2007
  • Total number of rooms: 9
  • Number of floors (main building): 3
  • Double rooms: 5
  • Junior suites: 1
  • Family rooms: 1
  • Accessible rooms: 1
  • hotel
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Show 72 more facilities & services
  • Visa Electrón
  • City centre
  • Nearest Bus / Metro Stop
  • Harbour
  • Beach
  • Entertainment Area
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-outExtra charge
  • Mobile phone coverage
  • Wi-fi
  • Airport ShuttleExtra charge
  • Room serviceExtra charge
  • Laundry serviceExtra charge
  • LaunderetteExtra charge
  • Babysitting service
  • Multilingual staff
  • Bellboy service
  • Air conditioning in public areas
  • Smoke detector
  • Hotel safe
  • Cloakroom
  • Lift access
  • Newspaper stand
  • Terrace
  • Bicycle storageExtra charge
  • Concierge
  • Sun terrace
  • NewspapersExtra charge
  • Luggage room
  • Dining area: 1
  • Clothes dryer
  • Library
  • Towels and bed linen
  • CaféExtra charge
  • BarExtra charge
  • Restaurant: 1
  • Non-smoking area
  • Poolside snack bar
  • Air conditioning in Restaurant
  • Breakfast room
  • Rooftop bar: 1Extra charge
  • Meeting room
  • Printer
  • Photocopier
  • Sun loungers
  • Parasols
  • TV lounge
  • Steam bathExtra charge
  • Hot tub
  • Turkish bath (hamam)Extra charge
  • Solarium
  • MassageExtra charge
  • Spa treatmentsExtra charge
  • Hairdressing salon
  • Spa centreExtra charge
  • Breakfast
  • Breakfast buffet
  • Continental breakfast
  • Hot breakfast
  • À la carte dinnerExtra charge
  • Breakfast and dinnerExtra charge
  • Special dietary options
  • Gluten-free meals
  • SnacksExtra charge
  • LGTBIQ friendly
  • Identification card at arrival
  • Non-smoking establishment
  • Minimum check-in age: 18
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Double or Twin CLASSIC QUEEN BEDDouble or Twin • CLASSIC QUEEN BEDDBT.AS-QN

    Photos are not available for this room type.

    Hotel Palazzo Papaleo

    Double or Twin CLASSIC QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    CLASSIC QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.AS-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SINGLE USE STANDARDDOUBLE SINGLE USE • STANDARDDUS.ST

    Photos are not available for this room type.

    Hotel Palazzo Papaleo

    DOUBLE SINGLE USE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–2 • Adults: max. 1 • Children: max. 1
    Room type
    DOUBLE SINGLE USE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DUS.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CLASSICDOUBLE • CLASSIC • 1 Bedroom • 14 m²DBL.AS
    DOUBLE CLASSICPhoto unavailable11 photos

    Hotel Palazzo Papaleo

    DOUBLE CLASSIC

    Room photos

    11 photos

    Room overview

    Non-smoking room
    Room size
    14 m²
    Occupancy
    Guests: 1–3 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.AS

    Room amenities

    • Centrally regulated air conditioning
    • Individually adjustable air conditioning
    • Individually adjustable heating
    • Safe
    • Wheelchair-accessible
    • Disability-friendly bathroom
    • Wi-fi
    • Wake-up service
    • 220V power supply
    • Pay movies
    • Alarm clock
    • Toiletries
    • Desk
    • Bathrobes
    • Slippers
    • Make-up mirror
    • Satellite TV
    • Plug adaptor
    • TV
    • Hairdryer
    • Shower
    • Bathroom
    • Minibar
    • Mini fridge
    • Ironing set
    • Smoke detector
    • Housekeeping

    Facilities with extra charge

    • Cot on demand

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARDJSU.ST-1

    Photos are not available for this room type.

    Hotel Palazzo Papaleo

    JUNIOR SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST

    Photos are not available for this room type.

    Hotel Palazzo Papaleo

    Double or Twin STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin CLASSIC DOUBLE BEDDouble or Twin • CLASSIC DOUBLE BEDDBT.AS-DB

    Photos are not available for this room type.

    Hotel Palazzo Papaleo

    Double or Twin CLASSIC DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    CLASSIC DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.AS-DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE LUXURYDOUBLE • LUXURY • 1 Bedroom • 35 m²DBL.LX
    DOUBLE LUXURYPhoto unavailable4 photos

    Hotel Palazzo Papaleo

    DOUBLE LUXURY

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    35 m²
    Occupancy
    Guests: 1–3 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    LUXURY

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.LX

    Room amenities

    • TV
    • Satellite TV
    • Housekeeping
    • Smoke detector
    • Plug adaptor
    • Slippers
    • Make-up mirror
    • Bathroom
    • Shower
    • Hairdryer
    • Direct dial telephone
    • Mini fridge
    • Ironing set
    • Centrally regulated air conditioning
    • Individually adjustable air conditioning
    • Individually adjustable heating
    • Safe
    • Balcony
    • Terrace
    • Wheelchair-accessible
    • Wi-fi
    • Wake-up service
    • Turndown service
    • 220V power supply
    • Pay movies
    • Alarm clock
    • Toiletries
    • Desk
    • Bathrobes

    Facilities with extra charge

    • Minibar
    • Cot on demand

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin CLASSICDouble or Twin • CLASSICDBT.AS

    Photos are not available for this room type.

    Hotel Palazzo Papaleo

    Double or Twin CLASSIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.AS

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE PARTIAL SEA VIEWJUNIOR SUITE • PARTIAL SEA VIEWJSU.PS

    Photos are not available for this room type.

    Hotel Palazzo Papaleo

    JUNIOR SUITE PARTIAL SEA VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    PARTIAL SEA VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.PS

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Hotel Palazzo Papaleo

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 14 m²DBL.ST
    DOUBLE STANDARDPhoto unavailable2 photos

    Hotel Palazzo Papaleo

    DOUBLE STANDARD

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    14 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Room amenities

    • Pay movies
    • Alarm clock
    • Toiletries
    • Desk
    • Bathrobes
    • Slippers
    • Make-up mirror
    • Satellite TV
    • Bathroom
    • Shower
    • Hairdryer
    • Direct dial telephone
    • TV
    • Radio
    • Minibar
    • Mini fridge
    • Ironing set
    • Centrally regulated air conditioning
    • Individually adjustable air conditioning
    • Individually adjustable heating
    • Safe
    • Housekeeping
    • Smoke detector
    • Plug adaptor
    • Terrace
    • Wheelchair-accessible
    • Disability-friendly bathroom
    • Wi-fi
    • Wake-up service
    • 220V power supply

    Facilities with extra charge

    • Cot on demand

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Hotel Palazzo Papaleo

9.4
Excellent
160 Reviews
Cleanliness
9.8 /10
Service
9.8 /10
Comfort
9.2 /10
Condition
9.4 /10
Location
10.0 /10
Neighborhood
10.0 /10
Value
10.0 /10
Amenities
9.4 /10
75 reviews shown
10/10
Exceptional
16 Jun 2026
Alan
Beautiful classic style hotel in great location in Otranto. Room was huge, bed super comfortable. Rooftop bar is gorgeous, with exceptional views over the harbour and city walls. Breakfast pretty good.
Partner
10/10
Exceptional
11 Jun 2026
charles
The hotel is located a half block from the beachfront with many restaurants and shops. The staff was extremely helpful and arranging parking and getting the baggage to the hotel. There is a lovely rooftop terrace, which is especially nice because they serve breakfast there. Great view Patricia, the receptionist, was very helpful and a great ambassador for the Hotel.
Partner
10/10
Exceptional
10 May 2026
Joseph
Very personal place. Magic
Partner
10/10
Exceptional
04 May 2026
Julie
Staff members were always available and eager to assist. It was an excellent experience
Friends_and_family Family
10/10
Exceptional
25 Apr 2026
Randy
The staff (especially Patricia) was very helpful and pleasant. Breakfast was delicious and the location was perfect
Partner
10/10
Exceptional
30 Sep 2025
John Keith

Beautiful hotel in historic center!

Highly recommend this charming, historic hotel! Elegant & very clean w/ superb staff & warm assistance w/ dinner reservations. Breakfast on rooftop terrace was ample & quite good. Will return with my husband!
Friends_and_family Friends
10/10
Exceptional
23 Aug 2025
Mat
Staff excellent, amenities are excellent. Great location.
Leisure
10/10
Exceptional
18 Jun 2025
James
Beautiful hotel with great service. Room with large and had an incredible fresco ceiling. We could not have been happier with our stay there
Partner
6/10
Pleasant
22 Apr 2025
Deborah
Poor service options
Leisure Family
10/10
Exceptional
14 Oct 2024
David
Great location. Breakfast was really good and staff were wonderful attending to our needs.
Leisure
10/10
Exceptional
07 Oct 2024
Tammera

Old Town Otranto!

Amazing stay in old town Otranto. You will park outside about 400 meters away, but it’s an easy walk to the hotel from there. Incredible view from the terrace on the roof, and clean comfortable rooms with extra pillows, blankets, and plenty of closet space. A very nice breakfast is offered with both a buffet and off of the menu items. Coffee was plentiful and we were close to nice views of the sea from our balcony. Loved our visit here!
Partner
10/10
Exceptional
29 Sep 2024
Susan
Excellent service. Nice rooftop bar and area for breakfast.
Great location, close to many beaches and restaurants
Leisure Partner
10/10
Exceptional
07 Sep 2024
Terri
Nice boutique hotel in a great location
Leisure Partner
10/10
Exceptional
30 Aug 2024
Carmen
Excellent stay. Room spacious and bathroom convenient, clean, good water pressure. Staff very attentive and excellent roof terrace bar with unbelievable views. Breakfast included is excellent, fresh juices, platters of food, fresh coffee. Truly excellent all around.
Business_and_leisure Partner
10/10
Exceptional
16 Jul 2024
Todd
The staff was very friendly and helpful and made our stay special. They offered us tickets to the Jazz Festival that was playing and really made extra efforts to make our stay special. The staff was very able to communicate with us as English speakers and made us feel very comfortable. Thank you.
Leisure Partner
10/10
Exceptional
23 Jun 2024
kenneth

Truly an exceptional experience

Truly authentic right next to cathedral. Quiet and intimate.
Partner
10/10
Exceptional
05 Jun 2024
Katia
We had an excellent stay at this hotel.
Perfect location, many attraction and sea at short walking distance. Great breakfast and beautiful ocean views from roof top.
Professional and helpful personeel, service is really of a 5* hotel.
Leisure Partner
10/10
Exceptional
19 May 2024
klotz
Perfect localisation, hôtel and service!
Friends_and_family Family
10/10
Exceptional
10 May 2024
John

Perfect Staff, Location and Facility

This is an awesome hotel with even more awesome staff. Location is perfect in the historic center of Otranto. Staff, from my first telephone call asking where to park, to the friendly and kind staff on the rooftop lounge and at breakfast were kind and helpful. I'll be back.
Self
10/10
Exceptional
09 May 2024
John

Perfect Staff, Location and Facility

This is an awesome hotel with even more awesome staff. Location is perfect in the historic center of Otranto. Staff, from my first telephone call asking where to park, to the friendly and kind staff on the rooftop lounge and breakfast area were fantastic. Special compliment to Peppe for recommending a place to watch the Champions League semi finals.
Self
10/10
Exceptional
31 Mar 2024
Maria
The staff was extremely attentive, friendly a d helpful
10/10
Exceptional
05 Oct 2023
Bryan
Perfectly located (For Historic Centre, Beach and Old Port) beautifully preserved and maintained Palazzo-style hotel. We felt completely immersed and thanks to the Hotel Staff who were so professional, friendly and helpful, we utterly enjoyed every moment of our stay in Otranto
Leisure Partner
10/10
Exceptional
04 Oct 2023
Gianna
This was an absolute gem. We loved everything about it.
The staff was friendly and helpful. The hotel is very charming and we would highly recommend this hotel.
Leisure Partner
10/10
Exceptional
19 Nov 2022
Lois

A Perfect Place to Stay in Otranto

Great location in the old town, very convenient for all the key sites and a nice view of the waterfront from the balcony. The hotel is very clean with comfortable rooms and beds, and a good breakfast. We were given excellent restaurant recommendations.
Partner
10/10
Exceptional
13 Oct 2022
maria

Beautiful and pleasant

Absolutely fabulous, beautiful hotel in a beautiful town, friendly, thoughtful and efficient staff.
Partner
10/10
Exceptional
04 Oct 2022
Verified traveler
Staff amazing So helpful. Could not do enough for us .
Partner
10/10
Exceptional
26 Sep 2022
Michael
View of the sea from rooftop dining and breakfast.
Leisure Family
10/10
Exceptional
04 Aug 2022
Adrianna
We absolutely loved our stay at the Hotel Palazzo Papaleo. The staff was incredibly friendly, and they helped with suggestions and bookings in the area. We parked at a nearby paid lot outside of the ZTL, and it was a quick walk with our carry-on sized suitcases. We wish we stayed longer, and would definitely return!
Leisure Partner
10/10
Exceptional
08 Jul 2022
Nicolina
The hotel is very conveniently placed within the old town, making it very easy to pop down to the sea and go back to the room and shower and then pop out again for food et cetera. The hotel itself is nice, not super lux but nice, and clean, there were things that niggled like the layout of the room and the air con, but the thing that raised this hotel up above others that I’ve stayed in and took it from a forgettable experience to one I won’t forget in a hurry, is the staff.
What amazing people!.
Couldn’t do enough and with a smile!
I thought Patrizia was the manager (she isn’t but she should be!) her customer service, attention to detail, attentiveness and concern for our wellbeing and enjoyment was just…wow.
Special mention also to Elena and the boys at breakfast.
If I come back to Otranto I will definitely stay here again because of them
Thank you everyone
Leisure Friends
10/10
Exceptional
21 Jun 2022
James
Staff at front desk was great and very helpful, Valentina and Elena get 5 stars. At breakfast , Sacha was very informative and a great conversationalist. Been to Otranto 2 times before , this was the very best place.Highly recommend this hotel.
Leisure Self
10/10
Exceptional
10 Jun 2022
Christine
We loved the Hotel Palazzo Papaleo. The location was ideal, the hotel clean and the staff was super friendly and accommodating!
Leisure Partner
10/10
Exceptional
21 Oct 2021
Michael
Great hotel , very friendly staff and in a perfect location , we really enjoyed our short stay in Otranto and would return to this hotel
Leisure Partner
10/10
Exceptional
13 Oct 2021
Simon
This was a lovely hotel in a fantastic location -- across the narrow street from the main church. Beautiful building that has been converted into a hotel, great rooftop and view.

We would recommend this to anyone.
Partner
10/10
Exceptional
25 Sep 2020
James
This hotel is a self-styled 5 star, not quite what you'd expect, but worth every one of those stars. The location cannot be beaten, right in the heart of the old town, within touching distance of the Cathedral (literally), the rooms are very comfortable and we had a balcony and large terrace (not that we ever had time to use them). What makes this place even more special though is the fantastic staff, every one of them pleasany and welcoming. The communication with Patrizia before arriving was first class. Otranto is a wonderful place, and I couldn't recommend this hotel highly enough to fellow travellers.
Leisure Partner
10/10
Exceptional
26 Jul 2020
Verified traveler
Lovely relaxing calming hotel. Rooms impeccable, cleaned in the day and turned down at night. Breakfast great and always slightly different each day.
Partner
10/10
Exceptional
24 Aug 2019
Sébastien

Great stay in the historic center of Otranto!

Palazo Papaleo a great hotel in the historic center of Otranto. Since it is located in a limited traffic zone (LTZ) the reception staff will pick you up with a golf cart. Rooms are spacious and breakfast is served on the rooftop terrace!
Partner
10/10
Exceptional
11 Aug 2019
Verified traveler

Best Hotel in Otranto

This was a lovely hotel in the direct center of Otranto. Lovely management and the property is stunning and across from the central cathedral. The rooms were spacious and modern, lovely patios, and the rooftop restaurant and vista was lovely. The management was incredibly helpful and cheery - this was my favorite stay during our weeklong road trip through the Puglia region.
Friends
10/10
Exceptional
20 Jun 2019
lynne e

Lovely hotel with friendly helpful staff

Lovely hotel in great location. Staff very helpful and welcoming. Pleasant room with balcony. Rooftop area with great views and very good breakfast.
Partner
10/10
Exceptional
09 Nov 2018
Janeat
perfect location, exquisite rooms and decorations. able to walk to major tourist sites, restaurants very easily
10/10
Exceptional
12 Oct 2018
KlausandDory
Perfect location in the Centro Storico of Otranto. I would rate this hotel with nearly 100 %.
Extremely friendly staff, always eager to help.
Ckean room, nice bedroom and - for Italy important - the king beds!!!

We stayed here for three days. And were sorry to leave.
10/10
Exceptional
14 Sep 2018
Robyn
This hotel was perfect in every way! Excellent location, service and staff!!! Wonderful rooftop chief Michele prepared one of our best dinners in Otranto! Also special thanks to Valentina, Gabriella, Francesca, Mattea and staff for all your professionally and warm hospitality!!!!!
10/10
Exceptional
09 Sep 2018
lara

Beautiful staff, wonderful cleaning staff

We really loved that it was boutique (small exclusive amount of guests), had everything we needed- good breakfast, fabulous location next to the cathedral and 2 mins walk to castle. The cleaning staff were exceptional. Because the hotel is within the main walls of the castle area - they pick you up from the nearest street with a buggy to move your luggage as you cannot drive up to the hotel. The restaurants surrounding were fantastic. The solarium area on the roof is great with a jacuzzi and also chef for the guests at night if you would like to dine at the hotel for guests only. It also has a lovely air conditioned sitting room. Great value for the money we spent and so so charming.
10/10
Exceptional
12 Jun 2018
Ida
Beautiful hotel and superb staff made this a memorable stay
Partner
10/10
Exceptional
01 Nov 2017
Verified traveler

Great location, wonderfully helpful staff

This is a great hotel, in the old town close to all amenities. Great location, friendly, helpful staff which made our stay five star. Would definitely recommend
10/10
Exceptional
12 Sep 2017
Verified traveler
Everyone there was Amazing! So attentive .. like family. Best possible location . A dream!
10/10
Exceptional
28 Jun 2017
Selim

Great hotel, great location

Excellent hotel in the center of the old town. The staff spoke English perfectly which made the arrival and check in very smooth. The rooms were big and clean. The hotel also assisted with parking the car and a free of charge golf car to transfer us and our luggage without any hassle. Will definitely return.
Partner
10/10
Exceptional
30 May 2017
Janice

Great hotel choice

Great location, lovely room with friendly staff.
Family
10/10
Exceptional
20 May 2017
Verified traveler

Perfect place

Great location.Highly professional and very helpful staff.
10/10
Exceptional
19 May 2017
Verified traveler

Amazing

An amazing place to stay in an amazing old town. The lovely welcome and service throughout our stay was perfect. We wish we had stayed longer.
Partner
8/10
Excellent
14 Oct 2016
Puglia travels
Great location next door to the cathedral yet no outside noise in the room. The staff were very accommodating and the breakfast was wonderful. Also a huge well appointed bathroom with s great shower.
10/10
Exceptional
07 Oct 2016
Verified traveler

Friendly staff and a hotel with a view!

We stayed out of season so it was both quiet and much cheaper than high season. The staff were both friendly and helpful. The breakfast as excellent with lots of fresh local foods to sample and can be enjoyed on the rooftop terrace. The terrace offers lovely views of the bay. The only downside was the noise coming from the roof terrace above our room from a very early hour as staff were presumably setting up for breakfast. As an overnight stay it was okay but I think we'd have got a bit fed up if we'd had to endure it every morning.
Partner
8/10
Excellent
20 Sep 2016
CAROLINE

Excellent experience in special town

great location,, comfortable room but VERY dark in all of the room except the bathroom. Staff very accommodating and eating on the roof with a view was wonderful
Family
10/10
Exceptional
14 Sep 2016
Keith

In the centre

Our room had no window and was a bit cramped
But the staff were lovely and helpful
Partner
10/10
Exceptional
14 Apr 2016
Susan

Excellent

Wonderful staff, wonderful location, wonderful breakfast.
Family
10/10
Exceptional
29 Oct 2015
Verified traveler

Wonderful small hotel in the old city

Very friendly staff who treated us like family And made wonderful recommendations for restaurants
10/10
Exceptional
27 Jun 2015
Thomas

Unforgettable experience

Great personalized service. Best location in town. Be sure to take advantage of the chef to make a special dinner tailored just to your tastes at the rooftop restaurant open only to hotel guests.
Partner
8/10
Excellent
28 Sep 2014
Dublin

Perfect stay

Only downfall was finding the hotel and getting parking , we parked car, bought ticket and then brought our bags to hotel and then staff explained where we could park locally free. Staff very helpful recommending restaurants etc. breakfast lovely, fresh fruit , pastries and more
Partner
8/10
Excellent
10 May 2014
Verified traveler
Great staff and location but not a 5 star hotel as claimed. The standard of the room and overall hotel decor and breakfast would have to be increased significantly to be a 5 star but then they are not charging 5 star prices. Overall I would highly recommend it for the price.
Family
10/10
Exceptional
21 Jun 2013
Rosie

Lovely, authentic, comfortable

This is a destination hotel. Mauricio, at the reception, as well as the hotel chef, were very warm and accommodating. Breakfast featured many fantastic local items and flavors and handmade pastries. My only suggestion is that they find a way to make the roof-top jacuzzi hot enough.
8/10
Excellent
13 Jun 2013
Verified traveler

Great location in a beautiful town

Beautiful hotel in great central location Very peaceful superb breakfast
6/10
Pleasant
22 Apr 2009
william

Good 4 Star Hotel

Very nice small hotel staff only too eager to help,convienent for restaurants & bars.However its portrayal as a 5 star hotel is just stretching it a bit.Parking big problem the hotel don't have any.No restaurant,jacuzzi on the roof garden it was closed,no other facilities to bring it up to a 5 star.Breakfast was OK but we have had better choices at other hotels,we could not get boiling hot water for our tea.To be fair our stay in Otranto was out of season there was very little open and very few people around most bars etc closed up.The room did not help matters room (27)on the first floor next to lift & leading to the breakfast room.From early morning (6am) the smell of toast being made and hot water dispenser being used disturbed our sleep and occasionaly during the day other guests or staff can be heard going about their business, although never outrageously noisey it was irratating enough to disturb any peace and quite if trying to rest.The room was also overshadowed by the upper floors and other buidings ajacent so even though their was a small balcony we would not have been enticed to use it if it had been hotter.I don't know if any of the rooms actually manage to give you a view of the harbour but I can only imagion it to be quite limited.Because of the exchange rate and the weakness of sterling at the time the overall cost ended up being quite expensive.
10/10
Exceptional
18 Jul 2026
Rafael
Atendimento impecável, ótima localização e instalações excelentes!
Recomendo com toda certeza!
Friends_and_family Friends
6/10
Pleasant
15 Jul 2026
Priscila
Nossa estadia doi muito agradavel principalmente pela atenção dos funcionários. A unica coisa que nos chamou a atençao foi de nos cobrarem Euro 5 por um ovo frito extra no café da manha. O hotel não dispõe mais da jacuzzi no terraço como esta nas fotos.
Partner
8/10
Excellent
16 May 2026
MARCELO
Café da manhã excelente, equipe perfeita, apenas um detalhe Wi-Fi não funciona, internet horrível, o local já não pega nem 5G!!
Friends_and_family Family
8/10
Excellent
04 Oct 2025
Daniel

Kleines, historisches Boutique Hotel

Matteo der Chef de Reception ist sehr nett & zuvorkommend
Partner
10/10
Exceptional
28 Sep 2025
Bernardo
Muito bom
Partner
10/10
Exceptional
27 Sep 2025
Fabio
perfect
Partner
2/10
Poor
22 Jun 2025
fernanda
Este hotel es supuestamente 5 estrelles
Yo he viajado bastante y conozco mucho sobre hoteles, este es un hotel con 3 estrellas y no más
Todo es viejo y no funciona bien
La ducha es muy pequeña y prefabricada
Feo decorado
Muy bien la atención y la ubicación . Es lo
Único bueno del hotel
pero demasiado caro
No se lo recomiendo a nadie
Partner
4/10
Poor
30 Jul 2024
Gabriele

Sicuramente non un hotel a 5 stelle

L’hotel non rispecchiava totalmente le foto pubblicate sul sito . Hotel sicuramente antico ma poco curato nei dettagli ( per esempio mobilio, bagno). Sicuramente non conforme agli standard di come si intende un hotel 5 stelle. Colazione poco fornita, mancanza di acqua gratuita in camera. Servizio trasporto bagagli dal parcheggio complicato e poco comodo.
Partner
8/10
Excellent
16 May 2024
Per

Nice place good value for the Price

Nice hotel - extremly central placed. And good value for the Price. However not 5 stars - 4 maximum.
Partner
6/10
Pleasant
24 Oct 2023
Corinna
Keine Bar und kühle athmosphäre, Zimmer ( Suite) sehr dunkel und laut, keine 5 Sterne
Leisure Partner
10/10
Exceptional
22 Sep 2023
Denise

Excelente!

Hotel muitíssimo bem localizado, dentro do centro histórico. Quarto muito bom, grande, limpo, confortável. Café da manhã muito bom, com varias opções e vista linda. Staff atencioso e prestativo. Ótimas indicações de lugares a visitar.
Partner
10/10
Exceptional
25 Aug 2023
Jan
The hotel is beautifully situated behind the cathedral in the old centre of Otranto. The service is very good and the staff are kind and caring. Don't hesitate and stay in this Palazzo!
Leisure
10/10
Exceptional
13 Sep 2022
Gian Luigi
Hotel davvero di classe, esperienza unica, personale disponibile e molto professionale, consigliatissimo
10/10
Exceptional
24 Jun 2022
Vera
We loved our stay at the hotel, the staff is absolutely fantastic, the location is great. Highly recomended.
Partner

Location & surroundings

Hotel Palazzo Papaleo
Via Rondachi, 1, 1, Otranto (le), Italy

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Hotel Palazzo Papaleo

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