Th Roma - Carpegna Palace

Italy , Rome
ROMA, Via Aurelia, 481
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50 reviews shown

10/10

Exceptional

05 Jan 2026

Rose

Staff was very accommodating and friendly.

Friends_and_family Friends

8/10

Excellent

03 Jan 2026

Gene

Clean room, friendly staff, old building, comfy bed.

Leisure Family

8/10

Excellent

17 Nov 2025

edna

We enjoyed their breakfast😋

Leisure Friends

4/10

Poor

03 Nov 2025

Susan

We arrived at the hotel from our cruise @ 10 a.m. and were told we weren't able to check in until 4 pm. No options were provided.

We requested twin beds and room at double. The new room provided was for \"handicap\".

Leisure Family

10/10

Exceptional

22 Oct 2025

Christopher

😁

6/10

Pleasant

16 Oct 2025

Ana

This hotel was very beautiful. When we arrived we were so happy until we got to the room the bed was not comfortable and even though everything looked clean there was a bad smell coming from the bathroom. This made our stay unpleasant. Thankfully it was just one night.

Partner

6/10

Pleasant

06 Oct 2025

Verified traveler

My flight was delayed so I checked in at 3am. The room had NO sound insulation. I was woken at 7am with doors slamming and people chatting in the hallway. Was really shattered. The room facilities were super basic in comparison to the facade. Very old air con that blew only cold air. Basic old shower. Really tired looking bed. But it was cheap and clean.

Leisure Self

10/10

Exceptional

29 Sep 2025

David

Nice Upscale Hotel near Vatican would recommend

8/10

Excellent

27 Sep 2025

Renzo

Upon arrival, the place was really impressive. It looks like a true palace. A big plus was free onsite parking. The room was a litttle small but manageable. I called the front desk to ask for a room with a full or queen size bed but there were no more available. They said they would dispatch someone to put the two twin beds together and remake the bed, but nobody showed up. The really annoying thing though was the realization that the walls are paper thin. My wife heard the guy in the next foom snoring all night long.
The people in the next room had a conversation seemingly at a very normal volume but we heard every word at 6:00am. Then we heard a sort of triumphant type of music at about 7:00 am from the courtyard.
Also a minor complaint was the lack of shampoo in the shower dispenser.

Partner

4/10

Poor

26 Sep 2025

Bryan A De La

Property itself was nice. Room was really small. No window. Bed was outdated and uncomfortable. AC unit did not function properly.

Leisure Family

4/10

Poor

17 Sep 2025

Karen

Only stayed for one night, unfortunately, the shower was not clean or well maintained. Mold was

8/10

Excellent

30 Aug 2025

Samapon

Beautiful hotel .Bathroom too small. The room is clean.

10/10

Exceptional

21 Aug 2025

Melissa

Thank you for providing a great overall experience. I will be a returning guest in the future.

Leisure Family

10/10

Exceptional

08 Aug 2025

Olmer

Great experience

Leisure Self

10/10

Exceptional

02 Aug 2025

Melissa

The staff was very accommodating and helpful. Thank you so much 😊

Leisure Family

10/10

Exceptional

19 Jul 2025

Muhammad

Very large facility … the rooms and bathrooms were tiny

Leisure

6/10

Pleasant

14 Jul 2025

Stephanie

Hotel was just ok. Location was not good. The area was not nice to walk around and you needed a taxi to go to the nice areas. We wish we stayed closer to the Vatican or Colosseum. We just didn’t know the best areas to stay it didn’t have anything to do with cost.

Leisure

10/10

Exceptional

10 Jul 2025

Jeff

Beautiful hotel. Beds and pillows were harder than I prefer. A/C was blocked by drapes so room was too warm. People above us could be heard walking. So great for the price.

Leisure Partner

10/10

Exceptional

28 Jun 2025

Mauro

Great hotel, close to all

Leisure Partner

8/10

Excellent

27 Jun 2025

ELYAM

The staff very rude

Leisure

8/10

Excellent

26 Jun 2025

Imelda

40 minute walk to Vatican. 30 minute drive to airport

Leisure Family

8/10

Excellent

26 Jun 2025

olimpio

Good breakfast. No swimming pool.

Leisure Family

10/10

Exceptional

25 Jun 2025

Leonard

The check-in process was very easy. The elevator going up was kind of scary because you didn't know if it was moving or not, but the rooms were spacious and comfortable. We were upgraded to a jr suite which included a separate bedroom and living room area. The hotel staff was friendly and the food at the Spring Bar was good.

Leisure Family

10/10

Exceptional

21 May 2025

ERICK IGNACIO

Good

10/10

Exceptional

06 Feb 2025

Marta

Nice

6/10

Pleasant

29 Dec 2024

alessia

Beautiful Hotel, AWFUL ROOM SERVICE

The hotel's structure is gorgeous, the front desk staff are polite and helpful, and the room was clean, meeting our standards.

HOWEVER, we were EXTREMELY disappointed with the room service. We specifically ordered two pizzas, despite the OUTRAGEOUSLY HIGH price (18 Euros per pizza), because the barman assured us the chef was from Napoli and made amazing pizzas.

What we received was unacceptable. Each pizza was smaller than the plate it was served on, AWFUL in quality, and as hard as a frisbee. It was clearly not freshly baked and most likely not even handmade. It took 12 hours to digest, and hands down, it was the worst pizza of my life. (For context, I am Italian, and I know exactly how pizza should taste and look.)

We paid 58 Euros for two terrible pizzas and two small Nastro Azzurro beers. If that’s not daylight robbery, then what is?

Partner

8/10

Excellent

07 Nov 2024

Gary

Nice stay (lovely ground and setting) hotel room very basic but ok for short stay

Partner

10/10

Exceptional

01 Nov 2024

Vita

Very nice and quiet area. Room and hotel was very clean! Very friendly and helpful staff. The only downside is that it wasn’t walkable to the center and not too nice of a neighborhood to walk around in. But that is not an issue if you come to relax at the hotel.

Leisure Partner

8/10

Excellent

30 Oct 2024

Benjamin

the hotel is located in the outskirts of the city, a little far from walkable dining options and shopping. One must have their own transportation or use the public transportation or metro to save money. The taxi and uber rate are very pricey, but reliable. There aren't many walkable dining options or shopping, so it's relative quiet and safe.

8/10

Excellent

30 Oct 2024

Annette

A large property that has been maintained for 70 years, hosting large groups. Excellent food service for buffet breakfast and nice dinners in the restaurant. Extensive displays of modern artwork. Rooms are well equipped: Wifi worked fine, sufficient electrical outlets. Note, economy rooms on the 4th floor have skylights but no windows. One drawback, the shower in my room had mold on the walls and ceiling.

Business Self

8/10

Excellent

17 Oct 2024

Hercules

Quite, walkable, near shopping area, easy parking

8/10

Excellent

17 Oct 2024

Rolando

Beautiful hotel with nice staffs

Leisure Friends

4/10

Poor

16 Oct 2024

David

I had a 4th floor room - the lift stops at the 3rd floor and you use the stairs.
The shower in my economy room was so small that I (5ft9 medium frame) could barely turn round in it. It didn't drain quickly so you've got about 5 minutes for a shower before the water fills the tray.
1 bottle of complimentary water for a 4 night stay.
On the last day I had to use the ground floor toilets - there was a conference on - the all the toilets were overwhelmed. No locks on the toilet doors so people trying to get in. limescale build up in the cisterns and not very clean. Really poor.
Taxis arrived about 3 times out of 4 when booked so leave plenty of time if you're going to the airport. Also about 20 euros to the Vatican and over 30 into the tourist area.
The grounds were beautiful and the staff very helpful at the desk and the restaurant - one of the meals was exceptionally good. Overall not a 4 star experience.

Business_and_leisure Self

6/10

Pleasant

09 Oct 2024

Lina

too far walk to get to the hotel, the bathroom is a little outdated.

Leisure Partner

6/10

Pleasant

06 Aug 2024

Verified traveler

they gave me room on 4th floor where u need to go on stairs. no elevator except service one which take forever to be available. Humidity in room too much.

Business

10/10

Exceptional

25 Jun 2024

Ani

Nice

Leisure Family_with_children

6/10

Pleasant

29 May 2024

Mohamed-Amine

Customer service was terrible
Rooms are smaller than closets

8/10

Excellent

28 May 2024

Nathaniel

Nice hotel and friendly and helpful staff but rooms are a bit small.

Leisure Family

10/10

Exceptional

28 Apr 2024

Shakhrom

The best hotel in Rome

Business Partner

10/10

Exceptional

15 Apr 2024

Jaime

Full of Charm and Whimsy

We stayed one night at the completion of our stay in Italy. The guest service was wonderful as our room wasn’t ready when we arrived so they were willing to hold our luggage until it was. Fresh water was available to enjoy at the entryway while we waited in the colorful lobby. The outdoor area has lots of open-air seating to enjoy. We loved the restaurant for a 5-course dinner. The decor is modern and dons the walls as you walk to the elevators and congress rooms. Music plays in the covered outdoor areas, and those had cushiony seating and low tables for socializing. The rooms were cozy and comfortable for the nights stay. It is an absolutely stunning property full of charm and whimsy.

Friends_and_family Family

10/10

Exceptional

13 Apr 2024

Jaime

Full of Charm and Whimsy

We stayed one night at the completion of our 3-weeks in Italy. The guest service was wonderful as our room wasn’t ready when we arrived so they were willing to hold our luggage until it was. Fresh water was available to enjoy at the entryway while we waited in the colorful lobby. The outdoor area has lots of open-air seating to enjoy. We loved the restaurant for a 5-course dinner. The decor is modern and dons the walls as you walk to the elevators and congress rooms. Music plays in the covered outdoor areas, and those had cushiony seating and low tables for socializing. The rooms were cozy and comfortable for the nights stay. It is an absolutely stunning property full of charm and whimsy.

Friends_and_family Family

6/10

Pleasant

17 Oct 2023

Carina

Not what I expected

Beautiful hotel from the outside, poor location with lots of dirty areas surrounding hotel. Staff not very friendly upon check in and not very helpful or forthcoming. Poor plumbing in our room. Toilet would not flush unless you flushed twice and shower would not drain. Only toiletries offered were a body wash that was used as your hand soap as well as shampoo. I expected a beautiful hotel corporation would be far much better and offer more for their guests. I will give a positive feedback on their breakfast that is offered in the dining hall. More offerings than your typical continental breakfast.

Partner

6/10

Pleasant

16 Oct 2023

Gloria

Not a great area of town. It seems as though they have special \"Expedia\" rooms. Our room was on the fourth floor, but the elevator only goes to the third floor. There was no one to take our bags up. The women at the front desk were very helpful, but out experience with a couple of the men was with their snooty attitude. The place was very noisy all night long with people moving furniture near our room into the early morning hours. The bed was like a piece of wood with some padding on it, not a real mattress. However, the food was outstanding! We dined in the dining room one night and it was fabulous, beautifully presented and amazing taste.

Leisure Partner

10/10

Exceptional

14 Oct 2023

Eswarie

The room we got had a very low ceiling with an awkward beam that was not very safe. My husband hit his head a couple of times.

Leisure Partner

6/10

Pleasant

03 Oct 2023

Maria

Not elevator to the room!!! You have to go by the stairs with your luggage and enter to your a room smelling bad!
Not recommend at all.

Leisure Family

10/10

Exceptional

23 Sep 2023

Walter

I keep coming back to this one… my fav spot to stay in Rome.. easy to use my car rental… steps away from underground rail system! Bus stops also very close.

Business_and_leisure Family

10/10

Exceptional

31 Jul 2023

Verified traveler

Wonderful experience

Great place to stay. Will definitely come back in the future! Highly recommend!

Friends_and_family Family

6/10

Pleasant

25 May 2023

Jane

The hotel is beautiful, although very expensive for bed and breakfast.
It could do with installing a spa, pool, sauna etc.
And, providing tea/coffee facilities in room for £200 per night.

Leisure Family

10/10

Exceptional

24 Oct 2022

GEMMA

Overall a good stay. Breakfast was lacking and staff aren’t overly friendly but nothing that would put me off staying again. The property is gorgeous and the room was well appointed. A little out of the city but very close to the metro.

Leisure Partner

8/10

Excellent

15 Sep 2022

Anthony

Beautiful hotel , great staff , close to airport. Would come again . Loved the gated security and breakfast buffet

Leisure Family