Name: Eurana Boutique Hotel Chiang Mai
Address: Soi 7 Moonmuang Rd, T. Sriphoom, A. Muang, 7/1, Chiang Mai, 50200, TH

6/10

Pleasant

23 Jul 2026

Olivia

Staff lovely and our room was spacious, clean and well-serviced. The pool is awful though and we only visited very briefly before going back to the room. There was building work going on next to the lobby and when our taxi dropped us off we had to navigate past workmen, building materials and tools with 6 bags of luggage! Breakfast in the neighbouring cafe was nice each morning and the staff were great there.

10/10

Exceptional

25 Nov 2025

Raul

Pretty cozy hotel with good breakfast. Convenient location close to restaurants and shops.

10/10

Exceptional

16 Sep 2025

Paula

Do yourself a favour, stay here!

Everything was very good, the staff were friendly and kind, the room was spotless and very comfortable with a great bed and a pillow choice. The location was excellent, and the breakfasts and other meals i had their little cafe were reasonably priced and very good , both Western and Thai cuisine

Self

10/10

Exceptional

16 Apr 2025

WEN

It was convenient for one day old town tour by walking. The staffs were friendly and helped me to print out urgent documents free of charge. The breakfast offered local food mixed with international tastes. It’s definitely a gem hotel in the old town of Chiang Mai. I am glad to choose the Premier Family room for 3 nights.

Leisure Family

10/10

Exceptional

07 Mar 2025

Trudy

Loved the room was large and clean. Loved the pool. The breakfast had a good variety. Enjoyed our stay very much!

Leisure Partner

10/10

Exceptional

01 Mar 2025

Trudy

We really liked the big rooms. They had big windows so lots of light. It is located in a perfect area where you can walk to everything. The staff especially the first receptionist we met are super nice, very helpful. Our only complaint was our room floors did not appear to be cleaned. Other then that our stay here was perfect!

Leisure Partner

6/10

Pleasant

24 Feb 2025

Kimberly

Big but basic room; paid extra for breakfast that really wasn't worrh the cost.
Lovely staff & grounds

Leisure Partner

6/10

Pleasant

29 Jan 2025

Susan

Our room was not very clean at all. Bed really hard but did bring us a topper for it. Bkft was ok but all was cold/warm.

Leisure

8/10

Excellent

02 Jan 2025

Cameron

Great stay, and excellent location. Thank you!

10/10

Exceptional

25 Nov 2024

David

Really nice place. Great location in Old City.

Leisure Friends

10/10

Exceptional

17 Nov 2024

SOO YUN

데스크탑 직원분이 처음부터 끝까지 친절하셨습니다.
방문의 보안장치가 조금 허술했지만, 오래된 건물이니 이해할 수 있었고, 대신 밤늦게까지 직원분이 상주하기에 안전함과 편리함을 느꼈습니다. 조식도 맛있었고 커피가 가장 좋았습니다.

Leisure Self

4/10

Poor

10 Nov 2024

Christopher

Dirty rooms, covered in hair from the cleaning ladies. Toilet had dry waste fluid on it.

8/10

Excellent

08 Jul 2024

Arriya

This is my second time at this hotel. I LOVE it so much that I talked my 5 froth stay here. I love the location. However, the property is very outdated. I had such great experience the first time and now so many things has changed. We each have 1 pillow per person in the bedroom and 2 person per room. When we asked for an extra pillow, they told us it will be 50 thb per pillow. We love the breakfast. We have 2 vegan pans 1 vegetables gluten free in our group. We told P’Da and she spoke to the chef and they help us with our needs for breakfast. Very accommodating and P’ Da is very sweet and kind. The TV was not working the entire time we were there because they have construction and they may have accidentally cut the cable or a line that have to do with the tv but that doesn’t bother us. We were not in our room majooof a time. Overall, we wish we each have 2 pillows.

Leisure Family

10/10

Exceptional

11 Nov 2023

Ronald

Great hotel close to everything

This was a great surprise. They gave us an upgrade and it was beautiful. This hotel is in a great location also. We thank them all for a wonderful honeymoon. Fantastic small hotel.

Partner

10/10

Exceptional

17 Sep 2023

joseph

This property was great. When you walk in it feels as of you left the city and walked into a paradise resort. There is a nice curved sidewalk with a deck bordering it. Then the reception desk is welcoming with a soft waterfall sound coming from the nice fish pond. After ck in there is a short walk through a perfectly designed landscape then you walk into a clean well layed out room. The staff was great and the property was very nice. I would recommend to my mother to stay here

Leisure

10/10

Exceptional

26 Feb 2023

Claire

great stay... all you could want

A really lovely place to stay, great room, comfortable bed, quiet and peaceful. Lovely pool, helpful staff. I really liked the entrance to reception.. tranquil water features with koi carp. My stay included breakfast which as usual in thailand includes lots of eggs that I am allergic to, so I didnt have much choice, but the toast was really good along with the choice of fresh fruit. this is great value for money especially as its in the centre of Chaing Mai old town so everything is easy to get to

Self

10/10

Exceptional

15 Nov 2022

Alexander

Perfect location to stay for a great price

Great place to stay for traditional style Thai hotel. Check in was friendly and fast. Absolute beautiful reception area. Stayed on 3rd floor pool view room. Room was very clean, bed very comfortable, and extra pillows. Fridge and safe make the stay very convenient.
The area around hotel is the perfect location in the old city. Everything is a short walk away.
Free breakfast was amazing. 7 to 10 every morning. Complimentary bottles of water in room every day.

Self

8/10

Excellent

08 Nov 2021

Randal

Worth the price and more.

The checkin was quick and easy. We were upgraded to supreme room due to a lot of construction. But I don’t know how much difference it made. Plus they initially gave me a room with two bed although we are a couple.
The hotel and rooms are aged but they kept Everything clean. It’s very good for the price I paid. The shower is not great spray quality but it worked. The water heater cord is short and table not placed near a plug so we had to adjust a bit. Really cannot complain for the price. The staff were kind and polite. Breaky was ok too.

Partner

6/10

Pleasant

29 Jul 2020

Verified traveler

Some rooms have been renovated but we were in the back area which has not been done. Odd smell, dated and desperately needs an update. Toilet plugged within the first hour. Definitely needs further Reno!!

Leisure Partner

10/10

Exceptional

11 Mar 2020

Rosanne

We had a bit of a hiccup with our booking via internet and the ladies at reception were excellent and sorted it quickly. We then found that the shower in our first room would not drain quickly and were moved to an upgrade room. This was excellent and staff have been very helpful throughout.

Partner

10/10

Exceptional

28 Feb 2020

K.Thomas

This hotel was beautiful. Great for the price and in a great location! As a single female traveler, I felt safe to walk around and venture about.

Leisure Self

8/10

Excellent

16 Feb 2020

Rohit

My Stay at the hotel was good.

Self

10/10

Exceptional

05 Feb 2020

lee

Stayed 2 week. Cant fault. Would stay again.

Friends_and_family Friends

8/10

Excellent

12 Jan 2020

Tony

Good location near to market and restaurants. Personnel very helpful and agreable.

Friends_and_family Friends

8/10

Excellent

12 Jan 2020

Verified traveler

i liked the set up outside (water and path...Also,the staff was veryfriendly

Leisure Partner

8/10

Excellent

02 Dec 2019

Verified traveler

The staff are the Best.
Communication throughout our multiple stays was always excellent and the staff throughout the hotel are eager to assist anyway they can to make your stay wonderful, which they do.

The hotel has a newer addition and and older section.

The older, and probably original hotel, needs updating badly.

When recommending Eurana to friends, I always mention for them to book into the newer building.

10/10

Exceptional

27 Nov 2019

Shawn

Staff is very friendly, helpful and accommodating!
All staff are very fluent in English.
Always a pleasure to book our stays in Chiang Mai with Eurana !!!

Leisure Partner

8/10

Excellent

20 Nov 2019

Verified traveler

Staff were very helpful and always welcoming and pleasant.

Leisure Partner

6/10

Pleasant

06 Nov 2019

Arturo

Staff were friendly and helpful. The hotel just seemed out of shape

Leisure Self

6/10

Pleasant

25 Oct 2019

Verified traveler

No lift to going up for the room. The hotel is small.
The hotel is out of date. Only the breakfast was ok

Leisure Family

10/10

Exceptional

15 Oct 2019

Benjamin

I get to Chiang Mai once each year. When there I always stay at the Eurana Boutique. The staff is extremely helpful and friendly. My room is always comfortable and clean. I always feel as though I get good value for my money. I should mention Sand, Soda, Najee, Fern and Juti who have always been a big help to this solo traveler. Others on the staff as well I just cannot remember all the names. When I get to Chiang Mai again in 2020 one can be sure that I will book my room at the Eurana!!

Self

6/10

Pleasant

14 Aug 2019

Verified traveler

It was okay, but the rooms don’t look anything like the pictures shown. And be prepared for a very public toilet, the separating door to the lounge is a flimsy plastic shutter!!

Friends_and_family Family

10/10

Exceptional

06 Aug 2019

Joseph

Very pleasant little boutique resort.

We had a lovely stay here in one of their delux adjoining rooms. The staff are all really pleasant and helpful and the location of the hotel is lovely and central for getting round on foot.

Friends_and_family Family

8/10

Excellent

21 Jul 2019

Reggie

I love the well kept retro features of my room such as the floor tiles. The lobby with water features and a lot of greenery is also very lovely.

Leisure Self

6/10

Pleasant

14 Jul 2019

Verified traveler

This could be a great place to stay. The room was nice, the garden at reception is lovrly, the staff are friendly. The pool is great (althoughbyou cant use it til after 9am) and we had a nice view of the hils from the bench outside our room. Breakfast was fine too and the price was very reasonable. However, as soon as you arrive you are made to feel like a criminal. There’s a contract with two pages of rules to sign then you have to pay a 500 baht deposit for the room key. Once taken to the room you have to sign an inventory in case you damage or steal anything. If you break a rule, there’s a 500 baht fine. One of these is no hanging clothes (to dry?) in the room or outside the room. So where do you dry your wet swimwear from the pool? All the rules made me feel anzious and spoiled what could have been an ‘‘excellent’ stay.

Leisure

10/10

Exceptional

14 Jul 2019

Paul

Location was perfect.
Nice room and great staff.
Lovely garden.

Business_and_leisure Self

10/10

Exceptional

27 Jun 2019

Verified traveler

i stayed during the rainy June and my room was up graded !!
everything was fine and staff are all kind and would like to stay again a sI visit Chiang Mai.

Business_and_leisure Self

8/10

Excellent

10 Jun 2019

Verified traveler

The hotel decoration is nice. The location is good relatively in the city center. The hotel is located near the market, and can easily walk to Tha Phae Gate. I also took a car and parking was easy. Room was spacious and clean. The breakfast was quite good and was delicious. The staff was incredibly friendly and helpful. I would love to stay here again, it is really good value for money.

10/10

Exceptional

06 Jun 2019

Verified traveler

-Perfect location, everything is within walking distance
-Rooms are spacious, bright and cleanish (expect some ants or small little bugs as it's normal in an old city)
-You may have to take a tuk tuk to go to the night bazaar or walk for 20 mins (which we liked to do)
-Friendly staff and they can help to book taxi, attraction excursion and other

Partner

8/10

Excellent

13 May 2019

Roland

Quite impossible to take shower on evening ... water too hot ...

Friends_and_family Family

8/10

Excellent

29 Apr 2019

Verified traveler

It was good for the price and great breakfast. The room was big and had a fridge. The water boiler was dirty and the sink water is undrinkable.

Friends_and_family Family

8/10

Excellent

18 Apr 2019

Mark

A horrible beginning

I had booked a less expensive room usin Hotels.com. When I first arrived, the check in was good and the room was fine for what I paid. However, I had gone out that evening to meet friends and when I returned I discovered that there was a leak in the bathroom ceiling which I could only assume was from the bathroom above me as I was on the ground floor. I was not about to put up with that and I complained to the front desk. The did nothing to appease me except to offer me a worse room. I said that I would check out in the morning but Thai expected to be refunded the remaining nights that I had paid (4 more nights). I was told that, because I booked through Hotels.com, that a refund was not possible. I was very upset and it was late at night so I said I would deal with it in the morning and I slammed my door shut. About 30 minutes later, there was a knock on my door and it was a manager, she said that the had found a different room for me and upgraded me to a suite. It was a nice gesture and I appreciated it but I was still not pleased with the way the whole situation was handled to begin with. The rest of my stay was very nice and the staff were pleasant.

8/10

Excellent

13 Apr 2019

Brianna

Great stay

The room offers all the basics you need. Private, full bathroom, clean, working air conditioner.

10/10

Exceptional

05 Apr 2019

Verified traveler

Clean hotel, staff are nice and helpful. Located right in the middle of the old city and near amenities.

4/10

Poor

03 Apr 2019

Verified traveler

The bed was really uncomfortable, the room was clean but in a really bad location. I heard the kitchen all night long and any time anyone opened the door. It was a really disappointing evening.

Leisure Self

6/10

Pleasant

20 Mar 2019

Tracy

每天早上都被煙醺醒，隔音差，另外沒有熱水洗澡，經常洗了幾分鐘就變冷水，要等幾分鐘再有熱水。唯一可取是職員是有禮貌的。不會再選擇。

Leisure Friends

4/10

Poor

05 Mar 2019

Verified traveler

I have book a superior room on 27 FEB 2019 - 5 MAR 2019. the toilet Drainage system is suck, and have a lot mosquito. After everytime they clean the room, my room will have more mosquito.

Leisure Partner

6/10

Pleasant

18 Feb 2019

Christopher

Good location

A very good location in old Chiang Mai and a nice pool. I had a disappointment on check out when I was charged for laundry already paid for but only amounted to a couple of pounds. Service could be better and standard room a bit drab although cheap. Overall worth it for the excellent location.

6/10

Pleasant

30 Jan 2019

Timin

Cheap, but my mom wouldn’t stay here

It’s a large complex so I’m sure there are much better rooms.
Small room. Mold on the bathroom walls. Shower drain barley drains leaving the entire bathroom floor flooded for hours. They did have a TV but it was a small tube jobber from the 90’s with a really fuzzy picture. It was cheap for American standards so there’s that.
Great locale, seems safe.

6/10

Pleasant

26 Jan 2019

Verified traveler

Position of the hotel was very convenient. Staff were pleasant and helpful with one exception (reluctance to order a taxi to airport- initially advised to go out in the street - with luggage and hail a taxi - at 6.30 a.m.!) Room was clean and good value for money. Manual override on the air-conditioning would have been good. The sound insulation with the next room, through a locked interconnecting door was very poor. The restaurant (rather than the separate breakfast room, which was fine) was disappointing and a dismal atmosphere I think this might just have been branded Eurana and run by separate people. I would stay again - it was good value for a city centre hotel.

Leisure Self

6/10

Pleasant

25 Jan 2019

Rosemary

Be aware that if you book a standard room, it isn't in the nice part of the hotel in all the pictures, it's in a different \"wing,\" at the back. I thought this wasn't clear from the booking process on Expedia. Not sure whose fault that is. My room was pretty dark and had a very very bad-smelling drain. Internet was good, however, and staff seemed nice, and the location is very good.

10/10

Exceptional

22 Jan 2019

JANE

Excellent!

Many reviews said its bad, but our stay was perfect!!! Thank u for all ur services

Partner

2/10

Poor

14 Jan 2019

Victor

I booked a deluxe room and there were a lot of ants on the bed when I was about to sleep at 11:30PM.

The hotel staff took about an hour to move me to a different room (a superior room), where I was not able to get a good night's rest for the next day.

Management refused to respond, even though staff and I both took videos as evidence to show the manager.

It's an okay place but I'd make sure the bed doesn't have ants before sleeping, especially if you need to get up early the next day.

2/10

Poor

11 Jan 2019

Verified traveler

The first room they provided me was full of mould and very outdated. As I put a health complaint because of mould they gave me another room which was better. Extremely noisy, barely slept. Would not recommend.

Leisure Family

10/10

Exceptional

31 Dec 2018

Verified traveler

Service was really good doente price we paid. Breakfast was also really good.

Leisure Family

10/10

Exceptional

18 Dec 2018

Verified traveler

The staff were very friendly and very helpful. They really took care of me.

Leisure Self

8/10

Excellent

08 Dec 2018

Andrew

Good location

Great location and quite decent value. Dated and loud and noisy chamber maids

Friends

4/10

Poor

01 Dec 2018

Verified traveler

No elevator in the building we were in. Taking suitcases up stairs is a joke.

10/10

Exceptional

28 Nov 2018

Verified traveler

Property was well located; a secretive, quiet jewel located near Tha Phae Gate.

Leisure Friends

6/10

Pleasant

26 Nov 2018

Julia

Good location in the old city, walkable to the sites and markets.

Leisure Partner

8/10

Excellent

02 Nov 2018

Kirti

excellent

Friends

8/10

Excellent

02 Nov 2018

Crispus

Value for money. Good location. Friendly and helpful staff.

8/10

Excellent

02 Nov 2018

Verified traveler

It provides breakfast and we have great experiences in Chiangmai Mai sad the staff are nice

10/10

Exceptional

09 May 2018

Richard

Great place to stay

Excellent hotel. Very nice room with all the amenities one would want. Even English TV channels. Great pool. Good breakfast, but always the same. Staff helpful.

10/10

Exceptional

11 Apr 2018

Benjamin

Again; the Eurana

I stay here when I am in Chiang Mai. The ratings I gave the hotel says it all.

2/10

Poor

03 Apr 2018

Verified traveler

I’m surprised is available on Expedia. It’s in a poor condition a dirty. I would not recommend.

2/10

Poor

30 Mar 2018

Howard

Zero lousy hotel

Staff rigid, slow in registration and room is old and mouldy.

6/10

Pleasant

30 Mar 2018

Roy

EURANA BOUTIQUE HOTEL .

Frontage of hotel is not prominent. We were not quite sure if that is the hotel at first.

6/10

Pleasant

28 Mar 2018

Verified traveler

Cosy at ground reception

Toilet choked. Room condition old. Worse of is plenty mosquitoes

10/10

Exceptional

03 Mar 2018

Jenny

Great location!

Location excellent! Short walk to street foods, local market, thai massage, etc. Staffs very friendly. We stayed here 3 consecutive years because we are satisfied with their location, room, staffs, etc.

Partner

10/10

Exceptional

26 Feb 2018

Janet

Relax in Historic Chiang Mai city.

The Eurana is an older established hotel with friendly staff and an outdoor garden setting. The location is very handy and the breakfast is excellent. I would recommend the Eurana to other travellers.

Partner

2/10

Poor

12 Feb 2018

Ian

Avoid-Scammers

Hotel advertises airport transfers. We had no reply to 2 emails we sent asking for transfers. Ended up calling hotel when we arrived at airport, only to be told they don't do airport transfers!

2. There is no restaurant. There is a breakfast room and a snack bar nearby but the restaurant doesn't open. (Try Northlands cafe across the road though-it's superb and great value!)

3. Bathroom is mouldy and thick cobwebs hanging from the ceiling.

4. Toilet making noise all through the night due to poor plumbing.

5. They made us pay 300Bht for a 'stain' on a bath towel which would wash out. When I objected, they immediately picked up the phone and said they'll call the police. My wife and I were absolutely disgusted by this. The towels they did give us were threadbare and tatty. Clearly just scamming us.

6. Tip - don't get hotel to book your taxi for you as a 150Bht trip becomes 200 and they make you pay the hotel, not the driver - go figure.

7. When we arrived, the room next door looked like it had been broken into/kicked in. I showed this to the staff who just laughed. Is security an issue?

I can also echo previous comments about bugs at breakfast. The hotel responded to say they would be keeping the door shut and air con on. They don't do any such thing and there were dead bugs in the milk jug plus an army of ants around the sugar when we were there.

The hotel has the potential of being a really nice hotel but our experience seriously let them down.

Partner

2/10

Poor

11 Feb 2018

Ian-Paul

Avoid

1. Hotel advertises airport transfers. We had no reply to 2 emails we sent asking for transfers. Ended up calling hotel when we arrived at airport, only to be told they don't do airport transfers!

2. There is no restaurant. There is a breakfast room and a snack bar nearby but the restaurant doesn't open. (Try Northlands cafe across the road though-it's superb and great value!)

3. Bathroom is mouldy and thick cobwebs hanging from the ceiling.

4. Toilet making noise all through the night due to poor plumbing.

5. They made us pay 300Bht for a 'stain' on a bath towel which would wash out. When I objected, they immediately picked up the phone and said they'll call the police. My wife and I were absolutely disgusted by this. The towels they did give us were threadbare and tatty. Clearly just scamming us.

6. Tip - don't get hotel to book your taxi for you as a 150Bht trip becomes 200 and they make you pay the hotel, not the driver - go figure.

7. When we arrived, the room next door looked like it had been broken into/kicked in. I showed this to the staff who just laughed. Is security an issue?

I can also echo previous comments about bugs at breakfast. The hotel responded to say they would be keeping the door shut and air con on. They don't do any such thing and there were dead bugs in the milk jug plus an army of ants around the sugar when we were there.

Partner

6/10

Pleasant

25 Jan 2018

Lawrence

Good Value, Dated, Does What budget hotel should

It's a budget hotel. Run down but with a charming courtyard, reasonably clean, nice Staff, great location. Veru good breakfast. It served it's purpose of a comfortable night's sleep. You won't want to hang out at the hotel.

Family

6/10

Pleasant

16 Jan 2018

Verified traveler

The part of the hotel with the standard rooms is very run down and needs repairs. The shower heads are not functioning properly. The water in the sink did not run down. Tiles were not clean. Some employees at the reception desk were unfriendly. When requesting assistance to get a taxi, a driver with extremely exaggerated fees was provided.

10/10

Exceptional

23 Dec 2017

Verified traveler

Our stay

It was great! The staff were very helpful! It was nice a nice pool and the staff were very helpful with being alert with young children.

10/10

Exceptional

18 Nov 2017

joe

EXCELLENT PLACE

have stayed here in the past, everything here is excellent, breakfast, location, room and especially the staff, will always be my place to stay when in chiang mai

4/10

Poor

08 Nov 2017

Verified traveler

Not impressed and over priced!

Over priced rooms not great cleanliness was an issue

8/10

Excellent

13 Sep 2017

Verified traveler

Close to markets and quiet

Not a bad hotel, will stay there again, a little overpriced for what you actually get.

8/10

Excellent

05 Jun 2017

Verified traveler

Fun area, rooms were a little run down. Had to wear shoes in the shower. Front desk were very helpful in getting Taxi service for us.

Family

6/10

Pleasant

13 Apr 2017

Siti

There's a lot of mosquitos in the hotel and around Oldcity. Overall is quite okay.

Family

4/10

Poor

29 Mar 2017

bre'auna

An okay hotel

The outside of the hotel looked amazing. Definitely beautiful, and the area was perfect. We were 10mins away from a couple of temples. The rooms were very outdated and the hotel was filled with mosquitoes. Staff was really nice

Family

8/10

Excellent

22 Jan 2017

Verified traveler

Good location and great breakfast

Good location. Cute place, big room very good breakfast but shower room should improve

8/10

Excellent

01 Jan 2017

Lucy

Great location, ok hotel.

This hotel had a lot of European and Chinese tourists, not so much backbackers. The hotel grounds are beautiful, but the rooms are Betty dated but clean. Good to sleep in all. The staff was ok. There's plenty of bars, cafes and delicious night food stalls right around the corner (I highly recommend the stall with the pork dumpling soup!) I wouldn't advise the standard rooms, be sure to upgrade to the Superior room. Standard rooms are at the ground level floor and was woken up every morning by heavy stomping above, very loud. The pool is great and looked clean. The continental breakfast left something to be desired. But c'mon, you're in an amazing city with great food, don't waste precious real estate on a poor American breakfast. Chiang Mai has the most affordable and delicious food I've had on Thailand, go explore.

2/10

Poor

27 Nov 2016

Matthew

Filthy roach motel

The first room they gave us was absolutely disgusting. There was mold in the shower and on the walls. We also found bugs all around the room. In addition to that, everything was old and outdated. My girlfriend and i refused to stay in there. The second room they gave us was slightly better. We stayed the night becuause there was no refund and moved to a new hotel the next day. I highly recommend you do not stay there. This is my fourth time being to asia and this is the worst place i have ever stayed.

Partner

8/10

Excellent

25 Jun 2016

Denise

great place, but swimming pool needs a good clean

great location, good staff,very helpful, swimming pool needs a good clean, but that was downside.

Family

8/10

Excellent

11 Apr 2016

Brent

relaxing quiet quirky hotel

a very comfortable 2 weeks.. the staff were friendly and helpful... it was good to have a pool to cool off in in the afternoon

Partner

6/10

Pleasant

09 Apr 2016

Verified traveler

3-day single room

My room is in the old building without elevator, a lot of mosquito and outdated. I have a pair of friend staying in standard room in the new building with elevator, their room seems like the ones in the picutre. I would recommend if you travel in pairs.

4/10

Poor

28 Mar 2016

Krittiyanee

Room smell stinky, was not what I expected for standard room.

Family

6/10

Pleasant

16 Mar 2016

Michael

Recommend for 3.5 stars

Staff was friendly...a little over priced..but overall was quite satisfactory
Pool was nice...there is no exercise room

Family

8/10

Excellent

14 Mar 2016

julia

Great location

We really enjoyed our stay . Our room was clean. We could walk easily to everything we needed. Safe and friendly area. The breakfast was adequate . Everything we needed to start our day .

8/10

Excellent

02 Mar 2016

Marty

Nice hotel. Close to shopping markets.

Stayed here twice during Thailand visit. 1st room did not have hot water for shower but second room did. Staff very accommodating. Convenient location for several activities and food choices.

4/10

Poor

25 Feb 2016

Tour Guide

Keep you promise.

The pictures online are beautiful They're all of the newer part of the hotel. I booked several rooms for myself and clients with the condition we'd be in the new section. I requested that because I'd read a review on TripAdvisor alerting me of the discrepancy between the old and new rooms. So I actually called the hotel to verify this - 2 times, because I was bringing clients. After being promised all new rooms, I arrived to learn we'd been given all old rooms. The manager was not responsive. The old rooms are very run down. My clients experienced broken shower parts, dirty sheets, a broken toilet seat, dirty carpet, droopy curtains, plus other misc. aging hotel qualities. Be aware if you book with this hotel, that the photos only represent part of the property.

8/10

Excellent

22 Feb 2016

Verified traveler

Room condition is average. Water heater is outdated.

4/10

Poor

23 Jan 2016

Verified traveler

Convenient location, underwhelming hotel

I booked a standard room that was gross and the toilet didn't work. I had prepaid for 5 nights so they upgraded me because they didn't have another standard room, thank goodness. The junior suite was spacious and nicer but still dirty and I'm sure not worth the price. Breakfast was pretty bad.

4/10

Poor

17 Jan 2016

gordon

Not a 3 star but maybe 2 star hotel

Staff was nice but didn't speak english much.... upgraded from standard room to superior room BUT needed to NOT flush toilet paper but rather place TP into garbage can next to toilet.YUCK!
Well, at least the garbage can had a foot operated lid...
Shower stall old and dirty, bedding sheets not pure white but what do you expect for $31 night? You can do better for the price if you spend the time to search - I relied on the pics of the hotel. I wouldn't stay here again

Family

8/10

Excellent

12 Jan 2016

Brian

Great location

The service is good here. The rooms are a bit dated but were comfortable. The location is perfect for walking to the markets.

Family

4/10

Poor

11 Jan 2016

Verified traveler

Perfect that its near to many local restaurants. Staff in the hotel were all very nice too. However, the breakfast, wifi and room suck. Breakfasts have got very limited options and they were all the same during my stay which consisted of five nights. Wifi was even slower than my data and could not really load videos. Room was a little bit dirty because ants were all over the place. But generally, the hotel is still good because its really convenient to eat around. Just that I wouldnt come again.

Partner

10/10

Exceptional

10 Jan 2016

Marshall

Great place to stay in the center of ChangMai

Great little hotel that gave us a room upgrade since we stayed for a week.
Nice pool and very close to a 711 for buying late night drinks.
There are tuk tuks and cabs outside the front door every morning ready to take you anywhere.

All the tour drivers know where the hotel is and will pick you up out front, not at the rear parking area.

2/10

Poor

10 Dec 2015

tony f

Horrendous

Good reception by staff but room was filthy and it was not updated since the late 1970s! The tube tv with poor reception and the filthy bathroom with the mold covered shower was absolutely appalling! Glad we only stayed one night but never again!