Name: The Banyan Hotel Fort Myers, Tapestry Collection B
Address: 1520 Broadway, Fort Myers, 33901, US

8/10

Excellent

26 Jul 2026

Stacey

Friendly staff

6/10

Pleasant

22 Jul 2026

Robert

First - the location is PERFECT relative to all things 'downtown Ft Myers.' Virtually everything is within walking distance. That said, it's CLEARLY the off season. During our 6 night stay, we had to chase down hotel mgmt 3 days just to get our room made up. (we left the room daily before 9am and returned between 3:30 and 4PM only to find the room as we left it.) The gentleman at the front desk was more interested in his phone than servicing guests. For the amenities - the AC in the roof-level fitness center was off and the thermostat didn't work - showed the temp, but wouldn't come on; the temp ranged from 87 to 92 degrees AND there were no towels to wipe down equipment. While there's a water cooler, one day it was out. The rooftop pool had towels 2 of the 4 days we wanted to use it, and using a room towel with sketchy maid service really wasn't an option.

Again - the location is PERFECT, and we're more than willing to overlook sub-par service to walk to all meals, bars, and downtown shops. IF I were a Hilton shareholder however, I'd want the property mgmt terminated immediately. The support staff was willing when asked directly to 'do stuff'; they clearly have no direction - management.

We may stay there again in the offseason, or we may choose the Luminary - much better managed property. The problems with the Banyan are all fixable, simply need a property manager who understands attention to detail isn't optional in the service industry.

Family

6/10

Pleasant

21 Jul 2026

David

Great location, but definite issues. Was told that I had already checked in when I arrive to check in and was given keys to someone else's room. Stayed 3 nights and on the afternoon of the 3rd night couldn't access my room and when I had front desk clerk to reactivate my keys, I was told that I had already checked out and they only had me staying two nights....
The location is the only thing that saves this place.

Self

10/10

Exceptional

17 Jul 2026

Pamela

We had a girls trip and the staff was awesome!!!

Friends_and_family Friends

6/10

Pleasant

15 Jul 2026

Robert

Valet was so overwhelmed cars everywhere in the streets. I’m not sure if the pool was closed or out of service. Their posted permits for the pool and elevators were way past due. Room was nice, but very loud with traffic and parties all night.

Family_with_children

8/10

Excellent

10 Jul 2026

Debra J

Perfect location in the river district to shop on first street!

Partner

6/10

Pleasant

05 Jul 2026

Karina

I will come back. However, I didn't like the rooftop. The bar area especially needs to have an open and larger windows. We were here for the 4th of July and the bar area section had the smallest Windows. It was ridiculous. They really need to make it a larger window or open it up.. other than that we were satisfied with the ground level and happy with ichiban restaurant ‼️

2/10

Poor

04 Jul 2026

Christopher

My husband and I stayed in a corner suite on the seventh floor, and while the room’s layout initially appeared modern and inviting, the actual condition of the space made our stay extremely disappointing. The cleanliness throughout the suite and balcony was far below acceptable standards.

The outdoor chairs and cushions were covered in bird feces that clearly had not been cleaned or replaced in a long time, making the balcony unusable. Inside the room, the floors were dirty, there were trip hazards from uneven transitions, and we noticed grime in multiple areas, dust buildup, dead bugs, and dirty curtains that looked neglected. The windows and shades were especially concerning, the shades were dusty and stained, and the windows, particularly in the bathroom, were absolutely filthy, covered in streaks, residue, and visible dirt that made it obvious they hadn’t been cleaned in months. Even the headboard had visible handprints, which made it clear the room had not been properly sanitized before our arrival.

Comfort and safety were also issues. The temperature inside the hotel, including the hallways and especially the elevator floor, was uncomfortably hot. To make matters worse, only one elevator was working, causing long waits and crowding, which was especially inconvenient.

Overall, our stay was overshadowed by the lack of cleanliness, maintenance, and basic comfort. The suite had potential, but the condition of the property made it impossible to enjoy.

Partner

10/10

Exceptional

28 Jun 2026

Edward

Great location. Walk to many restaurants and bars.

Partner

10/10

Exceptional

27 Jun 2026

Rigoberto

The room was great

Partner

10/10

Exceptional

22 Jun 2026

Elizabeth

Valet was quick and informative.
Front desk was very helpful with early check-in and tips on where to go.
Room was clean and fresh.

Only issue was that the window shades had no black out option. The room was too bright from the moment the sun rose.

Family

10/10

Exceptional

14 Jun 2026

Louis F

Lack of self parking in property. Your options are parking on the street or valet at $30.00 a night or a parking garage about a block from the hotel. No complimentary breakfast in property.

Family

10/10

Exceptional

11 Jun 2026

MaryAnn

Parking can be an issue, but the valet service is very convenient and very helpful.

Family

10/10

Exceptional

03 Jun 2026

Robin

Annette and Velshi are wonderful stay at least twice a month always nice stay the staff is super helpful love you guys

Partner

10/10

Exceptional

25 May 2026

Christopher

Great place to stay

Self

2/10

Poor

17 May 2026

Donovan

Lady at the front desk was absolutely rude and unhelpful. I had paid for my room already, had the receipt, saw the charge on my account but she insisted I hadn't paid. She would not give me my room key and would not get the manager. I was forced to pay again and involve expedia. Expedia contacted the front desk at the hotel and after making them wait (and me) for over 30 mins, told Expedia she was the only one working and too busy to answer their questions. Keep in mind I was standing in the lobby the whole time and no one was there checking in but me.

Self

6/10

Pleasant

05 May 2026

Dorothy

I love the hotel. Our room was beautiful and the staff was great, but the bed is absolutely miserable. Hard as a rock and the sheets and mattress cover were not fitting properly. They seemed way too small for the mattress. It kept coming off in the middle of the night, I complained they told me they fixed it. The same thing happened the next night. It is very miserable sleeping on a bare mattress. They need to get better bedding. I will not stay at this hotel again because the beds are terrible.

Partner

8/10

Excellent

31 Mar 2026

Teresa

The hotel was very nice - a little hard to find because the lobby is past an area that houses several restaurants.

10/10

Exceptional

24 Mar 2026

Agatino

Love this Hotel!

Partner

2/10

Poor

19 Mar 2026

James

The room was sparse. They used older air/heat units that worked. The water out of the sink ran brown at first. The shower temp was unregulated and was either burning you or freezing you. You did not have to touch the handle it changed temp on its own accord. The ice maker did not work on our floor. I will never be back.

8/10

Excellent

27 Feb 2026

Mark

The staff and hotel location were perfect could not ask for anything else.

It was concerning that on one of your busiest weekends you had one person working breakfast. He was taking orders, cooking, running the food, bussing then washing the dishes. He had a great attitude and did a great job but as a company not fair to him or your guests.

Our room was spacious and clean but water was hard to regulate. It was either very hot or dropped out cold. Also you have holes cut in the walls to run wires and no covers or patches. The rooms did not feel complete.

Again staff and location was excellent but room and staffing issues stop me from giving you a higher rating.

Thanks.

Partner

10/10

Exceptional

11 Feb 2026

Don

Checkin, staff, location

8/10

Excellent

01 Feb 2026

crystal

Good value for the money

Partner

8/10

Excellent

20 Jan 2026

Marc

The room was clean and had a great view of a large banyan tree. The staff were friendly, helpful and welcoming. The rooftop with a bar, pool and night lighting made for a wonderful experience.

Our only concern was the water pressure and temperature in the shower. Not so great.

Leisure Family

8/10

Excellent

17 Jan 2026

Kathryn

Great location downtown. Everything is right out the front door and there is a lot in that building. Really nice room.

Business Self

8/10

Excellent

04 Jan 2026

Sheryl

Room very clean and comfortable. The water pressure and too cool was a negative

Leisure

10/10

Exceptional

01 Jan 2026

Debbie

Parking was easy
Room was clean
Staff was excellent

Partner

10/10

Exceptional

22 Dec 2025

Matthew

Great location and friendly staff.

Business_and_leisure Family

6/10

Pleasant

21 Dec 2025

Mary

The room was fine, but the shower water was scalding hot. No matter where you turned the faucet it stayed hot. Also, none of the ice machines was turned on. I tried on 3 different floors before resorting to going down to the bar for ice. I seriously considered switching hotels after the first night. Staff was friendly, but didn’t go the extra mile. Would not stay there again.

Leisure Self

8/10

Excellent

18 Dec 2025

Cristina

Room was very clean, bed was comfortable. Plenty of towels given. Very happy with our stay, however, the smell in the lobby really turned us off. It always smelt like burnt plastic, not sure what exactly the smell was. The room itself smelt good, but we dreaded going to the main floor. Front desk was always pleasant and helpful.

Leisure Partner

10/10

Exceptional

15 Dec 2025

Cindi

The hotel was perfectly located in downtown. We walked to lots of shops and restaurants. Also walked 1 mile to the Ford Edison compound. This city is very clean and felt safe.
Ainnette checked us into our room and was so helpful and cheerful every time we met.
The hotel was recently remodeled and very clean. The rooms were huge and we like having additional seating with a couch and chair/desk setup. We had breakfast one morning and the food was very good. We also watched the sunset from the rooftop bar before going out to a club that night. We would definitely stay here on our next visit to Ft. Meyers.

Leisure Partner

2/10

Poor

14 Dec 2025

brendon

Horrible hotel. Spend the extra couple bucks and stay at the luminary down the road.

Partner

10/10

Exceptional

08 Dec 2025

Heidi

Yes all the above.

Friends_and_family Friends

10/10

Exceptional

07 Dec 2025

Robert

👍

Self

2/10

Poor

17 Nov 2025

Jennifer

Terrible service!
The valet took my car at night and drove it without my consent, which I discovered from mileage and the vehicle app information that is linked to my phone. Overall, this incident significantly impacted my stay, and I do not feel that the hotel took responsibility or addressed the issue properly. I cannot recommend this property, especially to guests who rely on valet service and expect their vehicle to be secure.

Business

10/10

Exceptional

10 Nov 2025

Janet

Really nice staff and helpful staff. We loved it. We’ll go back next year.

Leisure Family

10/10

Exceptional

08 Nov 2025

Kenneth

Valet service available but a bit difficult to find hotel and valet at night.

Leisure Self

8/10

Excellent

01 Nov 2025

Shawn

Great location, staff were welcoming.

Self

10/10

Exceptional

21 Oct 2025

Jennifer

Staff was friendly.

Leisure Family_with_children

10/10

Exceptional

17 Oct 2025

Ángel

The reception and valet parking staff are amazing. The rooms are very clean and house keeping are very friendly and accommodating. Pool area is amazing. Great location and wonderful property to stay at !

Leisure Family_with_children

10/10

Exceptional

17 Oct 2025

Milagros

Grezt Experience!

Excellent!!

Business

10/10

Exceptional

17 Oct 2025

Milagros

Excellent!

Business

10/10

Exceptional

11 Oct 2025

Yosvany

The parking are was ok, did not had security, but was really closed to the hotel

8/10

Excellent

07 Oct 2025

Eric

Pleasant staff, nice room! No view

Business Self

10/10

Exceptional

30 Sep 2025

Sara

Hotel has been remodeled and it is beautiful. Staff was great. A lot of great restaurants in walking distance!

8/10

Excellent

26 Sep 2025

Jason

Great places to eat right outside the doorstep. Room was great, except for the lukewarm water in the shower?? Otherwise a good overnight stay while traveling.

Partner

10/10

Exceptional

22 Sep 2025

Martin

Great stay. Would do it again.

6/10

Pleasant

12 Sep 2025

Chermone

I was bothered by the fact that the hotel does not have anything in place for guests who have to come with trailers, detachable or otherwise. The city is uncompromising as well since the public parking doesn't allow for attached trailers or detaching one from the tow vehicle.

I also was upset with the fact that they used feathered pillows and blankets and didn't let us know beforehand so we could request a change. Unfortunately we found the following day after we had some allergic reactions. The staff was good in promptly taking care of the change. It sucked having to deal with it after the fact though.

Finally, the bathroom shower looked like it had black mold growing inbetween the floor and wall shower tile.

Business Family

10/10

Exceptional

05 Sep 2025

Agatino

Nice hotel. Conveniently located in center of downtown Fort Myers

Business

10/10

Exceptional

24 Aug 2025

Alicia

Perfect spot

This place is great. Comfy bed. Huge bathroom and shower!!! Lisa at the front desk was great. We walked to all the bars and ate a little here and there. Great location.

Partner

8/10

Excellent

12 Aug 2025

Siegfried

centrally located with several good dining options, after dinner bars and open air music venue

Leisure Partner

10/10

Exceptional

28 Jul 2025

Brian

Everything was great except for only 1 elevator and 1 ice machine

Business

10/10

Exceptional

28 Jun 2025

Maria

Clean,bright and comfortable

Leisure Partner

10/10

Exceptional

22 Jun 2025

Mario

Exceptional staff at this property! Let Melanie park your car, Anitte will check you in and Miguel will make you a great drink and mouthwatering food!! Five stars all day!!!!!!

10/10

Exceptional

15 Jun 2025

Mayret

Excellent

6/10

Pleasant

14 Jun 2025

kristen

It was fine but tv was dated and barely worked and the shower did not drain!

Business Family

10/10

Exceptional

12 Jun 2025

Tawanna

Always nice and the staff is super friendly

Leisure Partner

6/10

Pleasant

31 May 2025

Carolyn

AC was not cool. Very muggy even though set to 65 in room. Not all lamps woeked in room. Also i think valet parking there is very high for that area. On the positive side it was clean and location was perfect . Staff also very nice.

Business_and_leisure Partner

8/10

Excellent

30 May 2025

Beth

So after you get past the fact that the Bayan is difficult to find (you will drive right past), it is fine. The staff are friendly. Valet parking only, but the valet folks are quick and friendly. The rooms are clean, well appointed and what you would expect from an in town hotel. Bed and linens were comfortable. Didn't try the restaurant so can't comment. If you have business in the legal district this is a very handy hotel, walkable to coffee shops and restaurants.

Business Self

10/10

Exceptional

24 May 2025

Mario

The accessibility of the property and how close it is to everything downtown is perfect

10/10

Exceptional

23 May 2025

Mario

Mia , Miquel, and Melanie are the best ever and the reason i keep coming back !!!!!!!

10/10

Exceptional

08 May 2025

Tawanna

The staff was very friendly, Lisa was kind and she helped me with the issue I had with my reservation.

Leisure Partner

8/10

Excellent

20 Apr 2025

Kevin

A wonderful gem in Downtown Fort Myers. Just some minor things I feel could make this the best hotel in the area. Some of the pros rooftop bar kind in helping staff. Great vibe and location. That I have is the shower pressure is not that great and the water does not get cool or cold. Also the elevators don’t work that well sometimes there is a long wait. The side of that give us a five out of five star.

Leisure Partner

8/10

Excellent

20 Apr 2025

Bryan

This property could have been a solid 5 if there was any effort put into the Rooftop as well as the lobby bar. Location and rooms were on point. Parking is off site at the Edison Garage which is a 2 minute stroll across the street.

Business_and_leisure Self

10/10

Exceptional

17 Apr 2025

Christopher

Very unique hotel with lots of walkable areas for dining and shopping. Great friendly staff!

Business Self

4/10

Poor

10 Apr 2025

Katherine

Horrible staff

8/10

Excellent

23 Mar 2025

jeffrey

Great location!

Leisure Family

10/10

Exceptional

23 Mar 2025

Brian

Everything we needed was close and convenient to our wedding events.

Leisure Friends

6/10

Pleasant

05 Mar 2025

John

The location of the hotel was great, right downtown. Ended up with a handicap room, with the hotel and Expedia pointing fingers at each other. Room was ok, some of the light switches controlled nothing, old style lamps with a push switch for on and off didn’t always work, pool towels were very cheap

Leisure

10/10

Exceptional

03 Mar 2025

John

Nice hotel. Friendly staff.

10/10

Exceptional

13 Feb 2025

ROSANNE

Nice place and very accommodating staff

Leisure Friends

10/10

Exceptional

21 Jan 2025

Verified traveler

The Banyan staff was truly terrific, The shower was not working in my room. After trying to fix it failed, the staff quickly moved me into another room. The Banyan is in a great location, close to shops and restaurants. We could walk to all of our meals. The room are very spacious, My only criticism is the lack of a microwave in the room. There is a refrigerator and coffeemaker, There is a microwave in the lobby but that is not convenient,

Leisure Partner

6/10

Pleasant

19 Jan 2025

Michael

Not bad

Ok hotel. Expensive for what the room was. Zero view other than brick walls and roof tops. The place was clean and had a great location close to bars and restaurants.

Partner

10/10

Exceptional

13 Jan 2025

Paul

Great hotel

Great location, the hotel was clean and comfortable, no parking but there’s public parking 5 minutes away for $10 a day.

Partner

8/10

Excellent

22 Dec 2024

jenyfer

Beer Bottle cap was left on the counter when we walked into our room. Water pressure was horrible in shower. water actually stop running every so often I believe when someone in the building would flush the toilet

Leisure Partner

8/10

Excellent

21 Dec 2024

WILLIAM

Great stay for a weekend. Room was spacious and clean.

Leisure Partner

10/10

Exceptional

21 Dec 2024

Stacey

Location

Great location - walk to restaurants, shopping and waterfront

Friends_and_family Family

8/10

Excellent

21 Dec 2024

James

Wonderful person at front desk Mia

2/10

Poor

17 Dec 2024

Robert

My reservation for the 2nd day was not on the hotel's record. So, I paid for a second day that I did not receive. They offered to charge me for a day I had already paid for and so I checked out.

Self

8/10

Excellent

10 Dec 2024

Heather

The property was very convenient to downtown and the water. It is an absolutely beautiful city. The hotel room was clean and very nice. Had a few blemishes but nothing that could be considered gross or bad. I plan to come back and use this hotel again.

Business

4/10

Poor

09 Dec 2024

Carlos

Night clerk was very professionnel and friendly. During the night our Bathroom flooded from a bad leak from above. I couldnt shower in the morning because I put all the towels on the floor to soak up the water. Went down for breakfast and no one was there. Front desk was also empty. I prepaid for breakfast and wound up eating somewhere else. It was a horrible expérience. Would never return or Recomend. Hilton should be a ashamed to put thier name on this place.

Business_and_leisure Partner

2/10

Poor

11 Nov 2024

Verified traveler

Not worth it.

The pictures and reality are not one in the same. The curtains were broken and dirty, the A/C is loud and dated, the toilet ran all night long, the water bottles which they charge $3 each were refilled and the bed was lopsided. Not to mention the fabric on the chair was filthy. The picture of the sky lounge is not their sky lounge which was very misleading. Very disappointed for the price!!

Business

10/10

Exceptional

03 Nov 2024

Ashlyn

Very nice and quiet

10/10

Exceptional

27 Oct 2024

Robert

nice and clean

Leisure Partner

6/10

Pleasant

26 Oct 2024

John

Rooms were fine, surrounding area and hotel common area were below par

Business

10/10

Exceptional

13 Oct 2024

Maria

Lack of self parking, that's a negative

Business Self

10/10

Exceptional

08 Oct 2024

Debbie

Great stay

Great service and location!

Business

10/10

Exceptional

27 Sep 2024

David

We were here during hurricane Helena. The staff was friendly and helpful. Enough places stayed open around us so we could get some food.

Partner

10/10

Exceptional

23 Sep 2024

Peter

Friendly staff

Business_and_leisure

10/10

Exceptional

17 Sep 2024

neal

Just an excellent stay

Leisure Family

10/10

Exceptional

05 Aug 2024

Giovanni

Outstanding hotel and staff.

Business_and_leisure Partner

10/10

Exceptional

28 Jul 2024

Tara

What a quaint place tucked away in a busy town. Loved the atmosphere.

Leisure Friends

10/10

Exceptional

25 Jul 2024

James

This was my second stay and the hotel staff and cleanliness were what will bring me back evertime I visit Fort Myers

Self

10/10

Exceptional

24 Jul 2024

Chris

Great spot

Great spot, conveniently located to a bunch of restaurants. The place was clean and staff was very helpful.

Self

8/10

Excellent

11 Jul 2024

Aksha

Good location.

Business Self

10/10

Exceptional

06 Jul 2024

Charles

Getaway Hideaway

Great quiet place to stay, easy walking to everything downtown has to offer. Great place for a hideaway.

Self

10/10

Exceptional

05 Jul 2024

Maria

Staff super friendly, location was excellent

Friends_and_family Friends

4/10

Poor

01 Jul 2024

Ashley

Dead roaches in my bed in the first room. So after changing rooms and not even given rhe opportunity to voice my concern due to being rushed from the counter the second rooms floor was so sticky around the bed and couch it was unreal. I didn’t make it breakfast that I paid for but wasn’t even offered anything for my issues or given my meal ticket. Won’t be back

Leisure Self

10/10

Exceptional

01 Jul 2024

Giovanni

Location outstanding

Leisure Family

10/10

Exceptional

30 Jun 2024

Fabian

Perfect 💫