Name: Best Western Fort Myers Waterfront
Address: 13021 N Cleveland Avenue, North Fort Myers, 33903, US

10/10

Exceptional

02 Aug 2026

Bibiana

Breakfast was awesome great view

10/10

Exceptional

29 Jul 2026

Cedric

The room was clean, the staff was helpful and polite, breakfast can be a little better and the view from the balcony is perfect. You can see the water and the light at night of the city is beautiful.

10/10

Exceptional

27 Jul 2026

Jessica

We loved everything about our stay here. We definitely plan on coming back here again. And the view we had especially was amazing & peaceful. 😊💗

10/10

Exceptional

27 Jul 2026

Ingrid

The customer service was spectacular, the room was beautiful and clean, and the view from the balcony was beautiful.

10/10

Exceptional

26 Jul 2026

Charley

Good location and good amenities. AC worked great and view was great. Pool was nice and fishing from the floating dock is an extra perk.

8/10

Excellent

26 Jul 2026

Shelly

Beautiful view from my balcony room.
Very clean.
Helpful staff.
3 Fisherman's Restaurant on the property was convenient.
Upon arrival refrigerator was not working properly, but staff replaced immediately.
Door key lock out 2 X's during the stay as battery on key code was weak. Staff replaced immediately. Front lobby is very pretty, staff was helpful and available in person 24/7. Free breakfast daily with room which was excellent.

10/10

Exceptional

26 Jul 2026

Suzette

Loved the waterfront views from balcony. The room and bathroom spacious and clean. Free continental breakfast with a restaurant on site.

10/10

Exceptional

25 Jul 2026

Fredy

Awesome trip

4/10

Poor

25 Jul 2026

Jerry E

The pool and the view were very nice. The restaurant with the property doesn’t seem very clean. Glass doors to the restaurant had a lot off fingerprints and smears all over them every morning same thing, so no one was cleaning that. Food was just ok. Our A/C went out in our room so we had to switch rooms. Rooms are very noisy as all the room doors face the outside. Felt like you were sleeping outside.
Breakfast was typical hotel breakfast, person working that was very nice.

10/10

Exceptional

23 Jul 2026

Denise M

The room that we were originally given did not have a view (which we paid for) and smelled of marijuana. We phoned the front desk with our concerns and Kim upgraded us to an excellent room for an additional $10 per night. It was worth it. The room and view was excellent. Anita who managed the continental breakfast was awesome! She was so friendly and we looked forward to talking with her each morning. We hope to see her again next year! Overall, it is a nice property with nice rooms. We book there every year when we come to town to visit family.

8/10

Excellent

20 Jul 2026

Melinda

Love the balcony view.

Partner

8/10

Excellent

13 Jul 2026

Yalina

Love the view super spacious clean
Staff super helpful

10/10

Exceptional

11 Jul 2026

Pamela

2night stay was great. Stayed in suite with balcony and water view. Lived in n fort Myers and always admired the hotel. Always thought if out of town guests come I would highly recommend staying there. It definitely says welcome to Florida. I became a guest a was right. Great place and complimentary breakfast was awesome!

2/10

Poor

07 Jul 2026

Patricia

The AC in our room was broken. Had to come two times to fix it went to bed got woken up at 3 AM when carbon monoxide detector was ringing call front desk was told there was no maintenance to unplug it, we said is there a week because it was bringing they moved us to a small room at 3:30 AM. The next day the Manager Kim called us back and was talking over us trying to tell us we had to stay in that small room, even though I paid for a bigger room finally after arguing got put back in that room so they put a battery in the alarm but it had none when we looked. Kim, the manager was very unprofessional. Talk to us like we were garbage. I would not recommend staying there. The building is very old and beat up. Management is bad.

Partner

10/10

Exceptional

07 Jul 2026

Augusto

Well maintained great location for personal or business trip and very different than many westerns but as a even better one because all my last best western stays have been rebranded to me it’s a great chain to stay

Family

6/10

Pleasant

06 Jul 2026

Jennifer

Our reservation was for July 4,2026, 2 rooms, 2 nights. We did arrive early at 10:30 am to see if we could get a room/s on low floor since one of our group has issues with heights. We also asked if it were possible to get connecting rooms. Not possible, but why didn't we go to lunch, come back in an hour or hour and half and one of our rooms would be available. So that's what we did. when we returned around 12:30 a different woman was at the desk with the clerk who had been there at 10:30. She told me that our rooms were not ready, that if we had wanted early check in it would cost $30.00 and that they could not guarantee early check in because it was a holiday. Check in time was 4:00 and we could come back then. Will go to a different waterfront hotel next time.

Friends_and_family Friends

6/10

Pleasant

06 Jul 2026

Jennifer

Our reservation was for July 4,2026, 2 rooms, 2 nights. We did arrive early at 10:30 am to see if we could get a room/s on low floor since one of our group has issues with heights. We also asked if it were possible to get connecting rooms. Not possible, but why didn't we go to lunch, come back in an hour or hour and half and one of our rooms would be available. So that's what we did. when we returned around 12:30 a different woman was at the desk with the clerk who had been there at 10:30. She told me that our rooms were not ready, that if we had wanted early check in it would cost $30.00 and that they could not guarantee early check in because it was a holiday. Check in time was 4:00 and we could come back then. Will go to a different waterfront hotel next time.

Friends_and_family Friends

10/10

Exceptional

04 Jul 2026

Achuta

Clean room, great breakfast, helpful and friendly staff. Old building but views were great and so were the amenities. Loved the location too

Family

10/10

Exceptional

04 Jul 2026

Edith

Really think this is a great place to stay.

Partner

10/10

Exceptional

30 Jun 2026

Melanie

This place was very nice

Business Pet

10/10

Exceptional

28 Jun 2026

Steven

We had a balcony room facing the water and had our coffee out there and enjoyed seeing two dolphins playing near the dock

Partner

2/10

Poor

23 Jun 2026

Danila

They cancel my reservation with out contacting me and also charged me

4/10

Poor

21 Jun 2026

Yessica

The property is old and needs remodeling, the bathroom didn't work well at all

Friends

6/10

Pleasant

21 Jun 2026

Michael

Dated hotel with a great view. Needs an update good for a quickie if ya just plan to go out partying

Partner

10/10

Exceptional

21 Jun 2026

Dagmara

Lovely

8/10

Excellent

21 Jun 2026

Enrique

The hotel needs an upgrade the the overall experience was good. The restaurant prices were also not high.

Family_with_children

10/10

Exceptional

14 Jun 2026

Trisha

Staff was amazing! Dog amenities were spectacular. Dock at sunrise was luxurious.

Partner

10/10

Exceptional

14 Jun 2026

Felipe

Ok

6/10

Pleasant

14 Jun 2026

Deborah

Great waterfront view but road vehicles loud gearing up just before bridge..
Only here 1 night.. bar was ok.. well maintained huge dock with boat slips
Room could definitely have been cleaned more… won’t go into details..bathroom door scraped on ceiling, room door scraped on rug…
Free Continental breakfast was good.

Partner

10/10

Exceptional

12 Jun 2026

Philip

Night and Morning Staff were very helpful !

Loved the waterfront unit !

Great breakfast !!

Self

10/10

Exceptional

11 Jun 2026

Portia

Everything thing was nice Breakfast was very good 👍

Family_with_children

8/10

Excellent

03 Jun 2026

Janis

The view from balcony was very peaceful. All rooms have water view. Room was very clean.
Although I did not use- breakfast is available for guest at the 3 Fisherman restaurant. Will stay again on my next trip back to Fla. Price was reasonable

Self

10/10

Exceptional

01 Jun 2026

Edith

I love this hotel. The rooms are always clean.
Staff is helpful and friendly. I

8/10

Excellent

01 Jun 2026

James

Place was nice really could use upgrading. Staff very nice Especially Ariella. Good food

Partner

10/10

Exceptional

01 Jun 2026

Ariel

Clean rooms

Partner

10/10

Exceptional

31 May 2026

Cristen

Very friendly staff, clean room and great view. We like staying here for the convenience, the staff amd they're pet friendly.

10/10

Exceptional

28 May 2026

Carl

This hotel was very well maintained, and the rooms were clean and not dated. The view was awesome and it’s close to a lot of amenities in the Fort Myers area.

Partner

6/10

Pleasant

25 May 2026

Stacey

It was ok. It did the job. Of course better places to stay but it was fine.

Friends_and_family Family

10/10

Exceptional

24 May 2026

Frank

nice place to stay

Partner

8/10

Excellent

22 May 2026

Anna

Very nice location, good size room, comfy bed. But everything looks sort of old. Had some crumbs on the carpet i guess from previous stay, and a pill...

Pet

10/10

Exceptional

18 May 2026

Russell

Nice property, a bit older but clean and the staff is very helpful.

Partner

10/10

Exceptional

17 May 2026

Francisco

Hotel clean. Resort style close to the water

Friends

2/10

Poor

17 May 2026

Hadeel

Parking was ok. Room needs major remodeling. Bathroom was discussting. Phone doesn't work to call the desk had to use my cell phone. Lights don't work. No shampoo and no service personnel to bring the shampoo. I don't recommend this place at all. Breakfast is normal nothing special. Only thing is on the water and it was noisy.

Friends_and_family Family

10/10

Exceptional

17 May 2026

Ida

Love the hotel, just needs to update the room toilets to raised more efficient toilets

Partner

10/10

Exceptional

15 May 2026

Orelvis

The need Pool cleaning dep

Friends

6/10

Pleasant

12 May 2026

ANTHONY

Its a average property

Partner

10/10

Exceptional

10 May 2026

Kenneth

Great location
Helpful staff

Partner

10/10

Exceptional

01 May 2026

Yordanis

Good 👍

10/10

Exceptional

26 Apr 2026

Lileah

Great balcony views of the river with the biggest swimming pool ever!! Yummy breakfast, clean and comfortable and room. Perfect location!

Partner

8/10

Excellent

19 Apr 2026

Ed

Good breakfast

10/10

Exceptional

18 Apr 2026

Michael

It is n older hotel that is well maintained. All rooms face the water with great views. Good breakfast. Seafood restaurant on site. Nice pool and docks.

Partner

10/10

Exceptional

18 Apr 2026

cheryl

We love the Best Western. Beautiful grounds. ❤️❤️ Breakfast was great. Stafff was wonderful

Partner

10/10

Exceptional

17 Apr 2026

Aimara

Good

Partner

10/10

Exceptional

14 Apr 2026

Edith

We stay at this hotel alot and have never been disappointed. The rooms are always clean. The view of the river is beautiful.The restaurant on the property serves great seafood and beautiful Florida atmosphere. The staff is always friendly.

Partner

8/10

Excellent

13 Apr 2026

tina

Breakfast was decent for a quick free light meal. Bagels, toast, waffles. The room was a good size with a beautiful view of water. The restaurant on the property was nice with a great view. Overall well worth the money for this hotel compared to other waterfront properties that were double to triple for a long weekend getaway.

Friends_and_family Family

10/10

Exceptional

12 Apr 2026

Thomaw

Literally didn’t have one issue at all. Will definitely be staying here again.

Partner

10/10

Exceptional

10 Apr 2026

Linda

Parking @ East building was difficult due to the IHOP customers

10/10

Exceptional

06 Apr 2026

Paul

This place was way better than I expected. People should know when booking that the free continental breakfast is at the river front restaurant. The lady running it was extremely friendly and took great pride in how the place was kept. I would highly recommend. I was very skeptical of BW, but this was by far one of the best surprises.

Family_with_children

10/10

Exceptional

04 Apr 2026

Chris

Room was clean, nice big balcony overlooking the river and pool. Great breakfast and friendly staff.

Leisure Partner

10/10

Exceptional

03 Apr 2026

Ashley

Had a wonderful stay. The room was spacious with an amazing river view that made mornings truly special. We enjoyed the included breakfast each day in the pleasant open-air dining area. The restaurant by the pool was delicious. Staff were friendly and helpful throughout our stay. Would happily return.

Friends

10/10

Exceptional

30 Mar 2026

Jason

Great after day of travel

Partner

10/10

Exceptional

30 Mar 2026

Heather

Great location, the Three Fisherman restaurant onsite is amazing! Super friendly staff and our room over looked the Caloosahatchee…. 10/10

Family

4/10

Poor

28 Mar 2026

Charles

Parking ok

Partner

10/10

Exceptional

27 Mar 2026

David

Very clean, staff very nice excellent breakfast and parking

Partner

8/10

Excellent

23 Mar 2026

Charles

Everything was great with the exception of loud traffic noice heard thru the entry door and the bathroom vent/window. View was great on water side.

Partner

4/10

Poor

23 Mar 2026

Hollie

My room was full of mold and had an odor. Bathroom was gross! Carpets were soiled and gross. Had to wear shoes constantly in the room. Got bites on my legs and arms…

10/10

Exceptional

21 Mar 2026

Brian

Having IHOP in the adjoined parking lot was very useful

Self

6/10

Pleasant

21 Mar 2026

Glenn

Terrible shower, 10% water pressure. There a week , breakfast was ok, scrambled eggs a sausage, one waffle maker, always crowded. Fisherman’s restaurant also had poor service and food. Would not return.

Partner

10/10

Exceptional

20 Mar 2026

Wyatt

Good place to stay

Self

2/10

Poor

20 Mar 2026

Kristen

The room was outdated and smelled musty

Self

8/10

Excellent

20 Mar 2026

Patricia

Beautiful views. Easy access to restaurants and downtown. Room was dated, but tidy. Staff were friendly and the pool area was excellent.

They also have a good restaurant on site.

Partner

2/10

Poor

18 Mar 2026

Suzanne

All was great until I tried to shower in the morning. It did not work! Upon checking out I let the receptionist know and asked how they could even clean the bathtub without running water, that’s when he started raising his voice to us. He gave me the managers card. Two emails sent to the manager with no response. I emailed corporate, still waiting for a response.

Partner

8/10

Excellent

16 Mar 2026

Leiser

La limpieza puede estar mejor ! El baño tenía pelos y se siente el
Lugar como viejo para el precio que tiene !! Me quedaría solo por una urgencia nada más !

Family_with_children

8/10

Excellent

16 Mar 2026

Patricia

Hotel is dated, but clean. Beautiful water views. Beautiful pool area and docks. Good restaurant serving locally caught fish. Balconies off each room provided excellent visitas of the water. Great location near downtown. Quick access via car to downtown shoppes and restaurants.

Partner

6/10

Pleasant

16 Mar 2026

Abigail

Front desk clerk was not very friendly when checking in. Lobby was overly fragrant with the smell of cheap cleaner. When I went to my room my key didn’t work and ultimately maintenance had to come do surgery on the doorknob to make it work. The area around the hotel seemed a little sketchy. While none of these are necessarily deal breakers I would explore other options since there are so many.

Self

10/10

Exceptional

15 Mar 2026

James p

Just I like it very much I would like to have atleast want one restaurant to have steak tips

Self

6/10

Pleasant

13 Mar 2026

Timothy

The hotel’s location is amazing! The hotel itself is old and in need of room renovations. The rooms were generally clean, but the carpet was filthy. We started wearing socks after noticing how dirty our feet were after walking on it, but quickly advanced to shoes as the socks turned completely black.
We stayed for nine nights and had to ask for supplies and for our room to be cleaned twice while we were there, otherwise I don’t think they would have acknowledged us beyond check-in.
Also, the vending machines on both the 2nd and 5th floors of the east tower took money but didn’t give change (or at least the right change) and didn’t always give the product, either. We would love to stay there again because, again, the location is convenient and the views were wonderful, but it really needs new carpet and updated appliances (micro and mini fridge).

Partner

4/10

Poor

13 Mar 2026

Gail

Reserved a high river view king. When I got there Ariel told me a 2 queen was all that was left, I was the last to check in. That I had been upgraded. We got in the room 217 dirty , lights didn’t work, smelled the balcony view was the back of another building not the river. When I went back to office another person was checking in. I told Ariel that room was not what I had paid for. Ariel then informed me they had a king balcony and another room I could have. I will never stay there again.

2/10

Poor

12 Mar 2026

Yatsay

Bad in general, specially the lady at the reception when we got there after 12AM.

Family_with_children

6/10

Pleasant

11 Mar 2026

Sahadeo

I stayed in room 615 and it was a good stay i went for a funeral didn’t spend too much time at the hotel the toilet was running continuously i had to adjust it the shower and sink pipe knobs was really hard to turn the sink didn’t drain properly the room was clean great view great breakfast I enjoyed the on site restaurant and pool

Partner

8/10

Excellent

10 Mar 2026

Heather

Room was dirty when we got there. Someone left their toe nails on the couch and some crumbs(?) all over the top of the freezer door. Didn't complain, relatively minor. Room was otherwise quite nice, very spacious. View was both great and awful. Payed a premium to upgrade our room to an upper floor, got the 3rd floor dead center above the restaurant. The roof of the restaurant is pretty ugly, loud, dirty, and we had the smells of cooking food coming into our room whenever the restaurant was open. Also had a strong cigar smell coming in from the guy on the ground floor. If you ignored the roof top, or held a camera just at the right spot, the view of the river and skyline were awesome. My husband thought about asking to switch rooms but the place was packed and it sounded like there were no rooms available, so we just dealt with it. Breakfast buffet was good to awesome everyday, depended on how early you got there and if some of the more popular stuff (yogurt, pastries) was still available. Staff were ok overall, front desk staff were efficient and as friendly as they could be, it was just very busy for them. I would say the facility overall could use a good deep clean, lots deferred maintenance around the facility, including the restaurant (ceiling/lighting could really use some sort of cleaning, it was bad). I would stay here again, price was ok, food was good, pillows were fluffy and plentiful. Location not always close to where we were headed each day, spent a lot on Uber.

Partner

2/10

Poor

10 Mar 2026

GARY

After my reservation, I was turned away because there wasn’t any rooms.

10/10

Exceptional

10 Mar 2026

Edith

We had a great time.

Partner

10/10

Exceptional

09 Mar 2026

TIMOTHY

👍

10/10

Exceptional

08 Mar 2026

Thomas

Excellent hotel with beautiful view.

10/10

Exceptional

08 Mar 2026

Chris

I was traveling for business and I'm happy I picked this place. I'm definitely going back. The staff, restaurant, parking, pool, balcony view and the breakfast was excellent!

Self

10/10

Exceptional

05 Mar 2026

Ronald

Room was fine except for the toenail clippings on the carpet. Also we brought a small cooler to take to beach and both ice machines were not working.
We didn’t want to buy a bag of ice that would have been wasted.

Partner

10/10

Exceptional

03 Mar 2026

John

Nice location on the water. Plenty of parking. Staff was friendly and attentive. Room was clean with a nice view of the pool and water.

Family

10/10

Exceptional

02 Mar 2026

joseph

Great staff. good breakfast. Great view.

Partner

8/10

Excellent

02 Mar 2026

Luciano

Great place for the places we were going to visit. Close to downtown that had some good places to visit. Will have to return to see them.

Partner

6/10

Pleasant

02 Mar 2026

Kristy

We arrived 1hour before check in but the room was not ready. No big deal and said they would call. Never did so went back at 4:39 and it was ready. Poor service

Partner

6/10

Pleasant

01 Mar 2026

David

Good value for the money spent

Partner

2/10

Poor

01 Mar 2026

Robert

Had to wait 90 minutes after check-in time for the room to be available!
When we got to the room, we found it dark, dingy and damp. The front door was difficult to open. The bathroom featured rusted fixtures.

Partner

10/10

Exceptional

01 Mar 2026

Rena

Room and view were fabulous!

Family

6/10

Pleasant

28 Feb 2026

Lauri

The room was okay, but the bathroom was subpar. The bathtub had a rusty drain and the floor was dirty. I even laid a towel in the bathtub so as not to have to step on it.

8/10

Excellent

27 Feb 2026

Debhra

Clean room, very courteous staff and a nice warm pool!

8/10

Excellent

26 Feb 2026

Paula

Clean room, friendly staff.

Partner

8/10

Excellent

25 Feb 2026

Thomas

The staff was helpful and the breakfast buffet was good. Our room had a waterfront view but was very dated. The lav faucet leaked and the toilet was not fastened fully in place. Overall rating 7.5/10.

10/10

Exceptional

24 Feb 2026

jiangli

nice lake view hotel,a pleasant stays.

Family

4/10

Poor

23 Feb 2026

Bennett

all of the above. room was ancient. bathroom had mold. linens were not changed. breakfast was fine.

Partner