Gloucester Hotel KINTEX

10/10

Exceptional

30 Apr 2026

Wanseob

Breakfast is Too expensive.

Friends_and_family Family

8/10

Excellent

26 Apr 2026

hyoun joo

Breakfast menu is fresh.

Friends_and_family Family

8/10

Excellent

06 Apr 2026

Kariana

Right across from a mall so thats super convenient! Plenty of parking. Only minor issue is the AC was still set to heat so we had to sleep woth the balcony open

Friends

6/10

Pleasant

01 Mar 2026

seongwook

Bathroom is not good. All wer after shower.

8/10

Excellent

21 Feb 2026

Hyekyeong

The bathroom and room are a little bit small, but the location of the hotel is good.

Partner

10/10

Exceptional

28 Jan 2026

hyoungseok

Good

Business

10/10

Exceptional

07 Jan 2026

hyoungseok

Nothing else

Business Partner

2/10

Poor

19 Nov 2025

H J

I was disappointed with several aspects of my stay. The room had an unpleasant lingering smell that made the environment uncomfortable. The slippers provided were clearly reused and not properly sanitised—they appeared very old and seemed to be recycled between guests rather than replaced.

Despite having a small kitchenette and washing machine, there were no basic dishes, cutlery, or even simple wine glasses, making the kitchenette essentially unusable. The bathroom was also poorly maintained—the basin pop-up was not cleaned properly and did not function correctly. In addition, there was no shower door separating the shower from the toilet area, causing water to splash across the bathroom floor after every shower.

The room included a balcony, which contributed to a higher rate, but it was not cleaned and had no furniture, making it impractical to use.

The hotel staff did not particularly offer warm or friendly greetings, but they were helpful and efficient when assisting me with a lost item I accidentally left in the room, which I appreciated.

Overall, the lack of hygiene, poor maintenance, and absence of essential amenities did not meet expectations and affected the quality of the stay, although I do acknowledge the staff’s assistance with my lost property.

Business

10/10

Exceptional

27 Oct 2025

Sumi

5 stars again, Ktree KINTEX! Clean, efficient and very accommodating! Will definitely stay again. Thank you!

Leisure Partner

10/10

Exceptional

07 Oct 2025

Michael

Excellent service

Leisure Family

10/10

Exceptional

13 Sep 2025

yasir

Very good stay

Business Partner

10/10

Exceptional

27 Jul 2025

Pedro

Great times

My wife and i celebrated our marriage here. Allot of local restaurants and shopping districts near by. Great time.

Friends_and_family Family

4/10

Poor

19 Jul 2025

Doona

Extra $50-60 nearby Sono Calm is worth the money. Stay there! The bed at Kintex is hard as rock, you mind as well sleep on the floor. The carpet was dirty, small bathroom, wall papers were coming undone,… overall not a pleasant feeling

8/10

Excellent

15 Jul 2025

Kyuhwan

great location to attend Kintex events, free parking, 5 min walk to Kintex and many good restaurants
Room is very tight, it is like Japanese hotel, not western hotel standard.
Biggest problem is the bathroom, very small and tight. Worst is shower has no door, so you need to clean bathroom floor after each shower.
I will still recommend this hotel because of location for Kintex

Friends_and_family Family

8/10

Excellent

14 Jul 2025

Christopher

Pretty good the room was nice i just wish it had a tub

Leisure Partner

10/10

Exceptional

19 Jun 2025

Joselynne Fernanda

I really enjoy my stay there, the staff was so nice

Leisure Family

8/10

Excellent

07 May 2025

Eung

Good staff service.

10/10

Exceptional

03 May 2025

John

We stayed here to be close to Goyang Stadium where Coldplay was performing. It was a 12minute walk to the stadium which was PERFECT after the show. The room was incredibly nice and we got a corner room with a wrap around balcony which was a nice surprise. Would absolutely stay here again if I were visiting Goyang!

Leisure Partner

8/10

Excellent

18 Apr 2025

Nicolas

it was short buy good.

Friends_and_family Family

8/10

Excellent

25 Jan 2025

William

Sound insulation is below average between guest rooms. Its annoying that one has to listen to TV programs from your neighbors.

Leisure Partner

10/10

Exceptional

15 Jan 2025

Eung

Nothing

Business Self

10/10

Exceptional

22 Nov 2024

Ruqiao

It is a great place to stay if you need to go to Kintex convention center. I had a little accident (accidentally tripped and fell) in my room, staff was very nice in helping me to get medical help…..One drawback about this hotel is it is kind of far from the city. The metro station at Kintx is still under construction. The closest metro station is about 15 minutes walking.

6/10

Pleasant

05 Nov 2024

Amy

I stayed here because I was attending an event at Kintex and it's close. The hotel is ok, but not great. The room was clean and checkin and checkout was efficient. The bed was hard as a board and it was impossible to adjust the room temperature. It was set quite hot (26 degrees Celsius). I ended up having to sleep with the balcony door open so that I didn't boil. But that then made it noisy.

Business

4/10

Poor

26 Aug 2024

Verified traveler

They initially gave me an uncleaned room. The receptionist apologized and changed me to a new room, but it was very unpleasant.
And the hotel had an unpleasant smell that felt like mold.

Friends_and_family Family

8/10

Excellent

07 Jul 2024

Hanna

Great but dusty.

The hotel and staff were really amazing. Everything was easy and made us care free. We enjoyed our trip. However, the room and hallway on our floor were extremely dusty. So, if you have allergies I wouldn't recommed the floor we stayed on. Everything else was very clean.

Friends_and_family Friends

8/10

Excellent

25 May 2024

Soo Jyr

Bathing area is the worst. There's no door or shower curtain. So no matter how careful you are, the whole toilet floor will get wet. It's really insane. Imagine having to worry that the bathing water will seep into the room while you bath?! There's a 7-11 at level 1 so super convenient if you need something no matter what time. Walk 2mins and you will see a GS25 (convenient store). So if can't find what you want at 7-11, can try GS25. Kintex exhibition hall is just 5mins walk from the hotel. Hyundai Dept store is nearby too. But beware not to eat your dinner too late as most of the stores there have last order at 8pm.

Business_and_leisure Partner

10/10

Exceptional

26 Feb 2024

Myra

Loved the location- close to everything (transporation, restaurants, shopping, parks). Clean. Friendly and helpful staff.

Leisure Partner

10/10

Exceptional

06 Nov 2023

Eung

Everything great

Business_and_leisure

6/10

Pleasant

04 Nov 2023

Verified traveler

Most of the staff was not that friendly- really only one staff member kind, polite and eager to help. We did not feel very welcomed.

Friends_and_family Family

10/10

Exceptional

31 Oct 2023

Eung

Clean & safe also Staff service.

Business_and_leisure Family

10/10

Exceptional

21 Sep 2023

jung soon

Great place to stay and good breakfast also

Leisure Family

10/10

Exceptional

05 Sep 2023

Allen

Went to a Kintex convention. Very close. I was too chicken to go out to eat so my diet consisted of 7/11 and show food.

Business Self

6/10

Pleasant

29 Jun 2023

Nina

The property served it's purpose to visit family nearby, but expected a cleaner and facility. Our suite was a bit run down and things were falling apart.

8/10

Excellent

07 Jun 2023

Mordechai

Simple, quite new area near shopping center

Simple small room but with kitchenette and balcony,
No laundry service

Business

10/10

Exceptional

31 May 2023

hyuk jung

Good service and clean room

10/10

Exceptional

29 Apr 2023

Kacy Chanjung

Convenient to stay; very close from Kintex exhibition center and the shopping mall; not easy to take a cab without having a local taxi app.

Business_and_leisure Self

10/10

Exceptional

20 Apr 2023

Jeffrey

Second best hotel in Goyang City

Business_and_leisure Friends

8/10

Excellent

16 Dec 2022

kyoungrim

Although there aren't many buildings around, and knowing most people visiting this hotel is there for business related exhibitions in KINTEX, they charge expensive rate for parking after check out hours.

Business

6/10

Pleasant

31 Oct 2022

joongku

Air-condition not working .always 86Fㅡ82F

Business_and_leisure Self

10/10

Exceptional

25 Sep 2022

Choon Khing Nicholas

GOOD SERVICE. FRIENDLY.

4/10

Poor

11 Jun 2022

Ali

Iron your clothes before you arrive because the hotel has a single iron to share among the guests. The amenities are not refilled, and the floor of the rooms are not cleaned, even during a 5 day stay.

Business Partner

10/10

Exceptional

23 Dec 2021

Mun Young

깨끗하고 조용하고 친절한 비지니스 호텔이다

Business

10/10

Exceptional

11 Nov 2021

JungHyung

Neat and clean

The room was extremely clean and comfy while the shower cabin was a bit small.

Business

10/10

Exceptional

29 Apr 2026

Taeho

킨텍스 근처 5분 거리의 편리한 위치와 조용하고 편의점이 1층에 있어 좋음.
서울역에서 GTXA 20분 걸려 편리함

Self

10/10

Exceptional

20 Apr 2026

Taeho

킨텍스 5분 거리에 깔끔하고 편리한 호텔입니다.

2/10

Poor

16 Apr 2026

Yoko

he front desk staff, especially one male staff member, completely lacked hospitality.

I was in trouble and asked for help, but he didn't treat me like a guest at all.

I had a very upsetting experience before checking in and explained my experience at checkout, but all he did was give a superficial opinion without an apology.

The hotel manager should immediately improve his attitude.

This hotel building houses multiple businesses.

While they may be in competition, this can be confusing for guests, and they need to cooperate to some extent to prepare a warm welcome for guests.

I stayed here for a very important event, but it turned out to be a very disappointing and sad stay.

Self

10/10

Exceptional

15 Apr 2026

Sung-Hyun

거리가 가깝고 깨끗함

4/10

Poor

14 Apr 2026

SANGHO

나쁘지 않은 아침식사. 옆방 코고는 소리 들리는 방음. 불친절한 체크인 직원.

Business

8/10

Excellent

13 Apr 2026

MIKA

お部屋は清潔で、広さも問題有りません。ベランダに出られるので風も通せて気持ち良く過ごせました。シャワースペースとトイレスペースの床がフラットなので水が浸水します。残念だったことはツインのお部屋で2名利用なのに洗面所のグラスが１個しか準備されてなかったことくらいです。

Friends

10/10

Exceptional

11 Apr 2026

seung kyu

깨끗한 객실

10/10

Exceptional

05 Apr 2026

yong hee

위치좋음

Self

8/10

Excellent

03 Apr 2026

BYUNG JO

아침 조식 신선. 매뉴 적당함
샤워실 좁음

Partner

8/10

Excellent

29 Mar 2026

LEE

대체적으로 무난합니다

2/10

Poor

24 Mar 2026

YUHUI

某位員工超級不和善不親切

Business

2/10

Poor

18 Mar 2026

YUHUI

櫃檯人員服務超級超級超級超級不好。吹風機故障卻沒有備品。以後不再入住，也不推薦人入住。

Business

8/10

Excellent

09 Mar 2026

HIROO

朝食がいまひとつでした。駐車場は問題なく停められました。
名前が変わってすぐ、キャンペーンの最中でしょうか?1月に泊まったときは、ずいぶん安くなったと思いましたが、3月は5割増しでした。
Kintexの展示会がある時は、近くの5つ星のソノカームより高い時もあるので要注意ですね!

Self

8/10

Excellent

09 Mar 2026

Eun Young

객실편안, 직원친절, 주차괜춘, 발코니도 괜춘. 조식불포함 가격이라서 상관없긴하였으나 일정상 조식경험을 못하여 조식은 평할수 없음

8/10

Excellent

26 Feb 2026

YOUNGSOO

친절했슴

Friends_and_family Friends

10/10

Exceptional

20 Feb 2026

JANGWON

친절한 직원 깨끗한 침대

Self

10/10

Exceptional

09 Feb 2026

GUANGHAO

とても良い

10/10

Exceptional

09 Feb 2026

GUANGHAO

とても良い

8/10

Excellent

07 Feb 2026

Geunwha

욕실 물이 잘 안빠짐

Business

10/10

Exceptional

07 Feb 2026

chang wook

직원이친절하고 조식이너무 좋았어요

Business

8/10

Excellent

05 Feb 2026

수현

친절한 직원. 깔끔한 침구. 적절한 객실 온도. 추천합니다.

Self

10/10

Exceptional

05 Feb 2026

byoungsun

좁긴한데 깔끔하네요

Business

10/10

Exceptional

31 Jan 2026

철광

깨끗해서 좋았어요

8/10

Excellent

12 Jan 2026

byeonghun

방음이 안돼서 그 부분만 빼면 전체적으로는 만족했습니다

Business

8/10

Excellent

10 Jan 2026

Joanna

직원들 모두 친절하고 좋았습니다. 킹 침대있는 방으로 업그레이드해서 객실 예약했는데, 킹은 아니고 침대 두개를 붙인 방이어서 설명과 다른게 아쉬웠습니다. 크기는 킹일지라도 중간 부분니 잘때 불편해서 안내와 다른 점은 많이 아쉬웠습니다

Partner

10/10

Exceptional

22 Dec 2025

YAE

清潔でした

10/10

Exceptional

17 Dec 2025

Joo hyuk

깔끔했습니다

Business Self

10/10

Exceptional

16 Dec 2025

jungik

직원이 친절하고 방도 깨끗했습니다

Leisure Self

10/10

Exceptional

13 Dec 2025

kyung mi

객실도 깨끗하고 공간구성도 정말 좋고 편했습니다

8/10

Excellent

06 Dec 2025

Yongshik

객실 내 구조가 좋았습니다

10/10

Exceptional

30 Nov 2025

찬우우

객실도 좋고 조식뷔페도 좋고 다 좋았습니다.

Self

10/10

Exceptional

20 Nov 2025

HIROO

いつ行っても安心できるホテルです。朝食は野菜類が今一つです。あと、ソウル駅まで15分の地下鉄駅のすぐ近く。これは便利です。

Business

2/10

Poor

11 Nov 2025

YOUNHO

호텔내 청결이 숙박료대비 최악이었어요

4/10

Poor

19 Aug 2025

민정

체크인좀 일찍해주면 좋을텐데 딱 3시에 맞춰서해주더라구요 첫번째 방문했을땐 일찍해주던데 룸상태도 더러웠어요 룸에 세탁기 있다는것빼고는 장점이 없다는….

Friends_and_family Family

8/10

Excellent

24 Jul 2025

Marco

Position

2/10

Poor

17 Jun 2025

pou iok

1）職員態度差、黑臉回應、冇笑容。問買早餐券，好似難為佢做多啲嘢（可能佢心諗點解唔訂房時訂埋）。
2）廁所板面遺下長頭髮（我們是短頭髮的）。
3）漱口盅只供給一個，但我們兩人入住。
4）提供的毛巾又舊又有異味，幸好自己有帶。
5）一入房就感到好悶焗，通風系統差。
6）懷疑被鋪冇更換，因感到有氣味及有些濕濕哋，首爾天氣咁乾，不應有濕的感覺。
7）沖完涼後，半個廁所都濕晒，因為只有一塊好細（估計約40厘米）的膠隔住個水龍頭位。難道設計師唔知道沖涼時D水會周圍「彈」。
8）到酒店時是早上9:30，也知道未有得check in,想把一個手提行李寄存，點知叫我自己攞入一間大房內，叫我返嚟酒店時自己去攞返然後check-in。我問會否有寄存你的單據。但職員只說：酒店只提供地方放行李。放行李的地方是公開的，酒店不會幫顧客看管。幸好晩上10:30才check in,行李仍健在。但仍然覺得有些荒繆。
9）

Friends_and_family Family

8/10

Excellent

15 Jun 2025

AKO

近場の移動で、タクシーを自力で呼ばなかったかれど、フロントで呼んでもらえました
ルームクリーニングボタンを押し忘れてタオルを交換できなかったことが悔やまれます

Leisure Friends

6/10

Pleasant

10 May 2025

Y

The staff at check-in were friendly and very helpful.

However, the other staff was sloppy. For example, I asked her to store my luggage before check-in, but she only told me the location of the place to store it, and she didn't show me to the place or tag it. I was disappointed that she handled it with a very sulky look on her face.

Business Partner

10/10

Exceptional

05 May 2025

TAKUYA

最高ですれ

ホテルの方がとても親切で安心しました！わからないことあったら気に掛けてくれて、安心して滞在できました！
コミックワールドキンテックスで利用しましたが、また泊まりたいホテルです！

朝食バイキングもおいしかったです！

Business Self

10/10

Exceptional

23 Apr 2025

JUNGYOUN