Name: Grand Mercure Solo Baru
Address: Jl Ir Soekarno Solo Baru Sukoharjo, Solo, 57552, ID

10/10

Exceptional

26 Mar 2026

Joshua

Always a great place to stay

Self

10/10

Exceptional

23 Dec 2025

Jordan

We arrived late and ordered room service dinner. Food was great, staff super helpful and friendly. Breakfast buffet also excellent. Enjoyed our short stay and will stay here again next trip to Solo.

Business Family

10/10

Exceptional

12 Oct 2025

Joshua

My second time staying here. Extremely nice place. Great breakfast, nice pool, great location, comfortable bed, friendly staff, great views, very safe and chill place. There may be some little things others may nit pick about, but for me, it’s a perfect place to stay. A home away from home. My go to hotel when I visit Indonesia again.

Self

10/10

Exceptional

22 Feb 2025

Harry

My room was beautiful, attractive and well lit. The staff has been attentive, helpful and very sweet-natured. I was very pleased with this property.

Self

10/10

Exceptional

21 Feb 2025

Kaleo

Love to stay here, the staff very helpful❤️❤️❤️

Leisure Partner

8/10

Excellent

28 Dec 2024

DANIEL

Great hotel in an inconvenient suburb. At least the mall next door had some restaurants and a drugstore.

Leisure Self

8/10

Excellent

05 Dec 2024

GOH Phuay

Quick check in and check out. Comfortable and clean

Business

4/10

Poor

25 May 2024

JOSEPH

The staff were great, accommodating and friendly! The hotel itself was very poorly maintained and dirty. The area was good and accessible for walking.

Business Partner

4/10

Poor

23 Dec 2023

Hidajat

The hotel interior is outdated, furniture, carpets need to be updated.

Friends_and_family Family

8/10

Excellent

30 Dec 2022

marioza

nice place to stay, just have minor for the bathroom facilities.

Leisure Family_with_children

6/10

Pleasant

28 Jul 2022

VIJAY

Worst ever experience in last 5 years.

My room was not so clean, wall papers already started coming out. bed lines were already at last stage life, must be changed. lots of stain on quilts.

option for breakfast were limited, service by support staff was lowest level, we had to remind 2-3 time for even getting warm drinking water.

Business

8/10

Excellent

19 Jun 2022

BUDI

Good hotel for relax

Leisure Family

8/10

Excellent

22 Dec 2021

VIJAY

Good Place to stay

It’s always good to stay here, comfortable rooms and good service.

Only thing matters is lifts are not managed well.

Breakfast time it was too crowded, must find bigger space.

Business

10/10

Exceptional

31 May 2021

Verified traveler

Clean, friendly, and good location

Leisure Partner

4/10

Poor

06 Oct 2019

Verified traveler

A/C unit either is too cold or too warm, same with water... too cold or scalding hot

6/10

Pleasant

12 Jul 2019

Verified traveler

So many elevators, but not coordinated, during weekends a nightmare to wait, and get squeezed inside, very uncomfortable.

Leisure Friends

10/10

Exceptional

16 Jan 2019

R

Okay for one night

The area is not the best.
The breakfast can be better

Family

10/10

Exceptional

26 Nov 2018

Bambang

Nice hotel, good f&b... Easy acces to the public activity.

10/10

Exceptional

22 Nov 2018

Robert

WE thoroughly enjoyed our stay ... great staff , great room, great breakfast, etc.

Partner

10/10

Exceptional

14 Nov 2018

Hisybi

Nice hotel with wonderful city view, friendly for kids and room hotel is large

10/10

Exceptional

18 Aug 2018

Kong

Well, overall is alright, but you have to wait for the lift if the hotel is almost full

10/10

Exceptional

17 Aug 2018

Kong

Friendly staff attained to my request immediately, good

10/10

Exceptional

12 Feb 2018

Darius

One of the best hotel to stay in Solo

This is probably one of the hotel that i really like to stay in. The room is spacious, comfort and clean. The brekfast is also good with various option for food. Price is also good not that expensive

8/10

Excellent

09 Feb 2018

Ricky

good location and it is next to a large mall

8/10

Excellent

09 Sep 2017

SHABIB

Mostly it was great and friendly staff. But one thing not acceptable that I had to be charged 100000 indo rupees for losing my room key. The key was not lost intentionally so to charge a guest is not necessary. Also, most of the staff did not speak English.

8/10

Excellent

04 Aug 2016

Caroline

Hotel with convenient location

Nice and luxurious hotel with all the amenities. Unfortunately, if you stay here for family vacation you from won't feel comfortable. Hotel is packed with hundreds people everyday from the 1st night we stayed until we left (1 week). From festivals, events, weddings, seminars, workshops , etc. The elevators are very slow because they are packed with tons of people all the time. I have to take stairs down because it's faster than waiting for the elevators. Breakfast area are always jam packed with hotel guests from all those seminars, workshops , etc. It's not comfortable at all for us who want to relax and enjoy the morning breakfast. Loud noise and super crowded hotel are on every area , lobby, restaurant, parking, etc.
Location is strategic, next to the luxury mall, The Park Mall and nearby Hartono Mall , and there are plenty of small and big restaurants and stores nearby. But the lower income housing were behind the hotel, make it not a nice view, when my husband and son were getting ready to jump onto the pool, there were smoke of burning the trash from people live in those houses.

8/10

Excellent

14 May 2016

Verified traveler

Nice hotel with good service

Hotel location is far from the city center

Family

8/10

Excellent

09 Apr 2026

Bernard

AC di lobby minim....AC di coridor lantai kamar tidak ada.....hawa kurang segar..

8/10

Excellent

07 Apr 2026

Davy Linggar

AC lobby minim dan corridor kamar tdk merasa AC sehingga udara tidak fresh.

10/10

Exceptional

21 Jul 2024

Sang

대체로 만족했습니다.

Business

10/10

Exceptional

14 Nov 2022

sudarsono

love this hotel

Nice hotel in solo, walkable to shopping center.

Business

2/10

Poor

04 Sep 2019

Verified traveler

Worst hotel I have ever stayed

This hotel is worst hotel since I have ever stayed for 5 years of travelling all over the world and
stay more than 70 day in a year. (I have stayed totally more than 400 night)I strongly do not recommend you stay here.And I have decided not to stay only this hotel but also this chain hotel. The reason why I do not want to stay this hotel anymore is 100% come from reception staff.The problem is reception staff attitude and education level.They do not have neither responsibility and hospitality.
First,you have to wait for several min for checking in because I do not know why they need to check
so many things and get visitor wait so long.And they seems not to feel sorry.In other normal hotel,all we have to do is just show our ID such as passport and it will be done but this hotel is not.
Next, I would like to tell you their hospitality.At the night ,somehow I booked wrong date and need to re-book.Reception said there were several room were available so I requested them to change.
In fact,I did same thing for before 2 times, but reception were quiet helpful and easily to change the booking.Because I knew that,I requested them again and again but they told me just\"NO\".
They were about to get me double payment but I noticed it so it can be stopped. I had to call this website customer service and off course , it can be changed.I lost around one hours , even I was so tiered after finishing one day working and moving from other city.

10/10

Exceptional

01 Aug 2019

Rita

10 punten 🌟🌟🌟🌟🌟

geweldig Hotel - Schoon - Netheid- goede service- vriendelijk personeel - complete faciliteiten en een goede locatie!!👍👍👍

Family

10/10

Exceptional

21 Jun 2019

Byungyoun

Best hotel in solo

The best hotel in Solo area. You should try the pool. Right next to the mall. Room is spacious and clean.

8/10

Excellent

03 May 2019

ｈｉｒｏ

朝食会場がすごく混んでいて、料理をとって待つ羽目に。その後空席をとって着席できた。入場制限するとか、何時から何時まで混むとか、次回からは欲しい。
フロントや部屋のアメニティなどは不満なし。ただ、ミニバーについては、使用の有無を聞かなかったら、冷蔵庫が使用できる。使用しないと答えると、鍵がかかり、隣のスーパーで買い物しても冷蔵保管できません。

Leisure Self

6/10

Pleasant

13 Mar 2019

Eduard alexander

Great room bad service and staff

Its a 4 star hotel but the mentality of the staff is a 1 star or no star hotel. Once you book and pay the room through hotels.com. The hotel is sending you an email that your creditcard needs to be verified and not indirectly guaranteed your stay. You will have to fill-in an additional form where u need to fill in all details re your creditcard. I called hotels.com and complaint about this. I even contact my bank why ny creditcard was not able to verified. It is a shock if u find out if you already paid that the booking is cancelled because your creditcard.

At the end after our complaint we found that this hotel has his own rules about creditcards, we will make an official complaint about this.

If you ever book this hotel and you encounter the same issue as above. Ditectly contact customer service of hotels.com.

Further about the hotel, the room is tidy and big. But the breakfast during the weekends looks like a big bazaar where u have no privacy as you sit at 1 round table wii other people. We didnot like this kind of standard for a 4 star hotel.

The room again is good, but the system management needs to change from top down.

6/10

Pleasant

10 Mar 2019

sung hoon

호텔 자체는 좋으나 운영은 좀.....

우선 The Park 쇼핑몰 바로 옆이라 주변 편의시설을 좋습니다.
그리고 호텔 자체도 깨끗하고 방도 크기도 적당하고 좋아요.
단 내부 서비스와 시설문제가 있네요.
우선 엘리베이터가 불편합니다.
수량은 충분한것 같은데 운영이 좀 별로인듯해요.
특히 아침, 저녁 시간에는 한번 타려면 10분 이상 기다리곤 합니다.
조식 레스트로랑 및 편의 시설은 항상 사람이 많아서 이용하기 불편해요.
결정적으로 아쉬운건 세탁물이 분실됐는데 찾지 못했습니다.
분실에 대한 보상도 없더군요.
그리고 원래 계획된 일정 보다 1일 일찍 체크 아웃을 했는데 수수료를 제외하고 환불을 요청했지만
환불 불가하더군요.
이부분은 저희 잘못이라 어쩔수는 없지만 아쉬운 부분입니다.

8/10

Excellent

03 Mar 2019

Dr Dharma

Nyaman dan damai

Bagus dan bersih

Family

8/10

Excellent

09 Feb 2019

Verified traveler

Pleasant Stay

Me and my family had a pleasant stay at this hotel. The staff were friendly and the breakfast was good. The rooms were also neat and clean. I would come back to this hotel again.

Family

10/10

Exceptional

31 Dec 2018

Verified traveler

Exulent stay no complaints had a great holiday

Only complaint if you dont have transport its hard to get around

10/10

Exceptional

27 Aug 2018

Rifky

BW sangat memuaskan.

Sangat baik utk pelayanan secara keseluruhan nya. Semua anggota keluarga happy

Family

10/10

Exceptional

04 Jul 2018

Hitoshi

レストラン以外は快適

モール以外には旅行者が入りやすいレストランが無いのが残念。

8/10

Excellent

26 Jan 2018

Verified traveler

不満点はなし

ソロでは常宿にしています。ホテルスタッフもとても感じ良く、部屋の雰囲気もシックで落ち着きが有ります。朝食も種類は有ります。インターネットも問題なし。ホテルの隣にロッテマートが有りホテルから近道でロッテマートへ行けます。バスタブはリクエストすれば有無どちらでも可能。

10/10

Exceptional

24 Jan 2018

Verified traveler

전반족으로 매우 만족

시설 및 관리상태가 만족스럽고 특히 롯데마트와 몰이 바로 옆에 있어 편리함

10/10

Exceptional

09 Dec 2017

Alligator

ホテルの客室、廊下、ロビー、その他施設は快適に過ごせます。

３泊しましたが、朝食もおいしく、ホテル内に入っているレストランも雰囲気が良くて最高でした。会議室やホールも広く、客室も清潔で広く、廊下に流れているBGMも感じが良く、滞在中は本当に快適に過ごすことができました。また、利用したいホテルです。ホテルから提供されるWiFi環境も良く、学会の開催も十分対応できるため、また開催時には会場となってほしいホテルだと思いました。近くにもショッピングモールやレストランもあり、滞在して楽しむならば文句はないと環境だと思いました。

10/10

Exceptional

28 Nov 2016

WAHYU ARIO

hotel bagus di kota solo

hotel yg sangat direkomendasi buat yg jalan ke solo

10/10

Exceptional

19 Oct 2016

Verified traveler

Kamar bersih, nyamar n pelayanan memuaskan

Family