Blackstone Lodge Suites

10/10

Exceptional

25 Jul 2026

Wendy

Clean room

2/10

Poor

25 Jul 2026

Tyler

The hotel was filthy and had a horrible smell to it. Hot water didnt work my entire stay and me as well as all the other guest were very upset and one staff member gold me to go in the hot tub to wash myself, very disrespectful employees do not care about whos staying there and the problems with the hotel. I read reviews on google and it seems like the hot water problem has not been fixed in months. Please do no waste your money here multiple people have been filing complaints and the manager hid in the back or was never there. I will NEVER EVER stay there again the bathrooms had brown stains everywhere and the ground was super sticky.

10/10

Exceptional

24 Jul 2026

Sandy

Convient to attracyoons

8/10

Excellent

23 Jul 2026

Sandy

The price was discounted, so that needs to be taken into consideration. That being said, the property is vastlly understaffed as far as cleaning the rooms are concerned. They were still hard at work late in the afternoon, trying to get the rooms cleaned.
Two of the three hot tubs were not working properly, but the one that did work, was quite comfortable.
The breakfast fare was standard -- just a step above a \"little Debbie and glass of Tang\". We were definitely left to our own devices, as the person on staff was not at his station. When anyone called the front desk to get help checking out, they were advised to just leave the key on the counter. We were made to feel like a huge problem if we wanted a copy of our receipt, and he had to come out to the counter. Again, perhaps, a sign they were under staffed, or staff was not well trained.
Location is the one thing this location has going for it, in its proximity to the great tourist town of Deadwood!

6/10

Pleasant

23 Jul 2026

Kimberly

It was satisfactory, room was clean but too fragrant of air freshener

4/10

Poor

22 Jul 2026

Scott

Close to Deadwood. Provided a shuttle service to Deadwood and back. Convenient but the seats in the van were very stained and dirty. The chair cushions in the eating area were very stained and dirty. The windows in the eating area were dirty. The drapes in our room were ripped and would not close properly.

Partner

10/10

Exceptional

22 Jul 2026

Sandra

We had a very nice stay.

10/10

Exceptional

21 Jul 2026

John

Clean room, staff were polite, good price for Deadwood area

Family

4/10

Poor

21 Jul 2026

Lisa

The room was priced well but we didn’t have hot water until a day and a half later. Room was clean but hallways were not. Asked for more towels and front desk acted like it was a problem. The deck for the hot tubs needs work..

Family

4/10

Poor

21 Jul 2026

Heather P

The lobby and breakfast area is yucky. Water damage everywhere, part of the ceiling taken out in the breakfast area. The elevator was dirty. There was no inspection sticker like all elevators have. Don’t know why I noticed that, but I did. There was used soap and shampoo left in our shower. There is an old fashioned window unit AC (that actually cooled very well). Bed was clean and comfortable. I wouldn’t take my shoes off. Carpet looked yucky. Price was good. Breakfast was terrible. Our key quit working overnight. When we asked about it after breakfast, the staff member acted as though it was to be expected. 😐

Partner

4/10

Poor

20 Jul 2026

Chris

Dirty, Dirty, Dirty. Something so simple, yet no effort to clean

Family

6/10

Pleasant

19 Jul 2026

william

Price was good but hotel has gotten a little run down since last time we stayed

Family

2/10

Poor

19 Jul 2026

Natasha

Very old and dirty. Says the renovated but it smells awful and all they did was paint. Very disappointed. Do not stay here

Partner

2/10

Poor

19 Jul 2026

Kent

No service for the rooms.. Had to ask for towels. Had to ask for trash to be emptied had to ask for more TT paper. Had a half roll upon arrival. Gave us two towels for a 6 nights stay. promised clean towels tuesday afternoon did not deliver. No hot water the first day. Fixed by the second day. Air conditioner was very loud. Like a train. Tv remote did not turn on and off the TV. Plenty of parking. Parking lot in poor repair. I will not come back here!!!!!

Friends

2/10

Poor

19 Jul 2026

Karen

I would like my money back. The air conditioner sounded like an airplane flying through our room. Terrible nights sleep.

Partner

2/10

Poor

18 Jul 2026

Troy E

No hot water

Family_with_children

2/10

Poor

18 Jul 2026

Tiana

If I could give zero stars I would. Showed up and the front desk associate immediately started asking me a bunch of weird and prodding questions, he then tried to put us in a lesser value room than what we booked for the same price. Once we got to the room it immediately reeked of mold, the lights didn’t work and when using our phone flashlights to try and find some sort of light source there were questionable spots all over the carpet. As soon as we realized there was no working lights in the room we walked back out, gave the key back and informed him we would not be staying there.

Partner

4/10

Poor

17 Jul 2026

Kae

Unfortunately understaffed. Very noisy air conditioner. Have stayed here twice before and was disappointed. Could be great with more staff and some equipment upgrades.

Friends_and_family Friends

6/10

Pleasant

17 Jul 2026

Christa

There was no hot water the first day, however, we were told that would probably be fixed by evening. We had hot water that evening. Wall air conditioners are super loud but cools the room down. The bed was very comfortable. Lots of space in the room. The property shows wear and tear and could use updating. The price is very decent, so can't expect too much. Large parking lots, so there is plenty of room for trailers. Grocery store, gas station, General Dollar and Ace Hardware are within walking distance. It's a great location.

Partner

4/10

Poor

16 Jul 2026

Tylyndah

The rooms are clean. The bed was comfortable . the lobby area smells like cleaning chemicals. ( pest control chemicals.
Breakfast was nice..

6/10

Pleasant

14 Jul 2026

Eric

Staff excellent
Room was clean
TV did not work
Eggs were pretty fake
Juice dispenser did not work

Partner

6/10

Pleasant

14 Jul 2026

Gary

One of the hot tubs is broken and the other two needed to be cleaned. They were cleaned after we had been at the hotel for three days, asking several times each day as to when they would be cleaned. Were able to use them 3 days of our six day stay. The hotel was short staffed and recently changed ownership

Friends_and_family Friends

4/10

Poor

12 Jul 2026

Jacobus

We booked online and still had to wait 20min to check in because there was problems with bookings. The person checking us in said we can wait in the bar while he help othere guests but there was no one to help us.There was no hot water at that stage but someone was busy fixing it. The place was nice and clean when we arrived but the light in the bathroom was not working the ac was very loud the TV didn't work. Everything we left the room the key card didn't work. There is black mold on the ceiling in the bathroom and the extractor fan in bathroom didn't work. The guests next door was very loud until after 2am. The breakfast was very nice and the personnel the morning was also helpfull

Family

8/10

Excellent

12 Jul 2026

Claire

Everything was great. Stayed one night will stay again.

Family

2/10

Poor

11 Jul 2026

Debra

Property was in a good location, but they need to hire a cleaning crew

Self

6/10

Pleasant

10 Jul 2026

Rhonda

Look, for the type of property this place is, I would normally give it 4 stars. It's an older property that has seen better days. It's rather worn and there are some maintenance issues. The owners/staff were decent at times and indifferent at others. I booked this property strictly for the location and for a rate that was under $500 for two nights, since I stayed over July 4th weekend. With that though, that is why I knocked down a star. It did cost me over $400 for the weekend including taxes, fees and breakfast. For that amount of money I do set my expectations a little higher, is all. If I would have stayed some other dates with lower rates, it would have gotten 4 stars for this type of lodging option. No, I did not expect the quality of the Hampton Inn up the road. But hey, it did the job and was fine.

Partner

2/10

Poor

06 Jul 2026

Lynne

Plan on \"breakfast\" somewhere else unless powdered eggs, flour water gravy & rock hard biscuits are your thing 3 days in a row. Keep your socks on in the room, the carpet is shot and dirty. There is no corner left uncut here.

Partner

4/10

Poor

06 Jul 2026

Cindy

It was expensive for the quality. The comforters and towels were stained. Bathrooms not well maintained. The floor had not been swept so there was hair everywhere. The staff was as helpful as they could be considering the circumstances. I wouldn’t recommend it for anyone traveling with families.

Family_with_children

4/10

Poor

05 Jul 2026

maria

El cuarto estaba sucio el baño no tenia luz algunos focos estaban fundidos no habia secadora de pelo y olia mal

Partner

6/10

Pleasant

03 Jul 2026

Nathan

Sorry, this review will be honest. The hotel was dilapidated. It needs a complete remodel.
The parking was fine.
The bar downstairs was a good addition, but they serve warm beer. So don’t bother going there.
The sheets seemed clean enough. There was a small black stain, but who cares.
As to the bathroom. It was fine. Toilet flush was weak, but never clogged.
The floor was disgusting. The carpet should’ve been changed out at least 10 years ago.
They only have one luggage cart so that can be a challenge to get access to that.
The staff was helpful, but it’s not like they’re gonna replace the carpet and re-tile the bathroom. It just needs a remodel.
Staff availability was fine if you use the phone, but the desk is not well attended and that person is also the bartender.

The room was a nice big room after they do the necessary work, it will be a nice hotel.

Family_with_children

6/10

Pleasant

03 Jul 2026

Patrick

Booked for the Hot tubs but they were down waiting on parts.

Self

8/10

Excellent

30 Jun 2026

Shelby

Room was large, but rather outdated. Towels had stains on them and many of the fixtures were falling out of the walls (towel racks, toilet paper holders). Bed was incredibly comfy and although the AC was loud, the room stayed cold despite the heat outside. Breakfast was basic, and the staff was very nice!

Partner

4/10

Poor

28 Jun 2026

Paul

Staff was horrible.

Friends

4/10

Poor

28 Jun 2026

Michael

Did not enjoy this stay at all. There were a number of problems, mostly in that the property is not well maintained. I will not go back there.

Self

2/10

Poor

28 Jun 2026

Crystal

Dirty dirty dirty!!!! Hot tub was warm at best and it smelled bad. Our room had poop on the toilet. No towels! Gross! Breakfast was from 6:00-9:00, we went for breakfast at 6:20 and hardly anything left! I definitely do not recommend this place!

Partner

4/10

Poor

27 Jun 2026

Allen

Fridge didn't work, had to get another. Light bulbs, several were burned out, bathroom fan inoperable. Hot tubs weren't up to correct temperature, not well maintained. Generally rundown and unkept appearance to the room and the hotel property.

Friends

2/10

Poor

27 Jun 2026

Joe

We booked a 2 queen room. On arrival we were told that the room door lock didnt work, but would be fine if we just propped the door if we had to leave the room. I said reasonably that wasn't acceptable, then for more money they \"upgraded\" me to a room with a working lock, but mold in the bathroom. Also they claim to have 3 hot tubs outside, but none of them work and 1 is empty and broken. So overall very disappointing and would not come back

Partner

8/10

Excellent

25 Jun 2026

Ryan

I'd go back because of the price mainly and the nice staff. Couple issues though, no cover on the back of the remote and the AC units are pretty old, so it was loud and we had to have it on low in order to hear the TV, which was all the way on high. Also, our room did not lock behind you so we didn't leave much behind when we went out for a smoke.

Friends

8/10

Excellent

25 Jun 2026

Ron

Good price and comfortable stay but hot tubs did not work.

Family

4/10

Poor

25 Jun 2026

Derrick

Made reservation on Hotels.com and my room wasn't available. Was pressured to use a pet room or pay extra for a suite. 2 of the 3 hot tubs didnt work and the AC didnt work

Partner

2/10

Poor

23 Jun 2026

Sheila

When we went to check in we were asked to come back. Our room wasn’t clean from previous occupants. It was 2.5 hours after check in was supposed to be. Customers were complaining that they had been waiting over 2 hours for someone to fix their shower. Another customers key cards were not working when they tried to enter their room after just checking in.
Staff was very rude!
Save yourself time and book some where else.

Family_with_children

2/10

Poor

23 Jun 2026

Patrick

I’ve stayed at this hotel numerous times over the past several years. It has gotten worse over time. Little if any maintenance has been accomplished on the property. During a stay exceeding a week my room was never serviced. I had to chase one of the cleaners down in the hallway to get a couple of fresh towels. The room was not very clean. The hallways were worse. Spend a few extra dollars and stay elsewhere. You’ll be glad you did.

Self

4/10

Poor

23 Jun 2026

Larry

You get what you pay for. Need a relatively clean safe place to stay? You'll probably survive.

Partner

4/10

Poor

22 Jun 2026

Doug

Prebooked king suite room for 3 nights a month and half prior to our stay. Went to check-in and was told no rooms were available. After argueing with the host and manager and showing them my booking they than had a room available and tried to charge me basically for a 4 night stay compared to my pricing I booked at argued that to my originalbooked pricing. Room cleanlinees was poor very dusty all over and bathroom areas were still filfthy from half cleaning efforts. The complimentary breakfast was also a filthy mess and not maintained througout the morning process. Checked on hot tubs and they were also poorly maintained and 2-3 only operational. Bar does not offer much for food and drinks and also high priced compared to downtown Deadwood. Do not recommend unless budget or availability is an issue.

Partner

2/10

Poor

22 Jun 2026

LARRY

They tried right away to charge me more money for the room. The breakfast was absolutely disgusting no food dirty tables no germ prevention. Three hot tubs and two were out of order. They know it’s a big weekend and rooms were hard to get so they were gouging the customers. They wanted me to pay moor for a pet room and I don’t even have a pet. I checked out a day early because of an emergency and they would not refund my money. But I’m sure they still rented the room. I had some friends that had reservations there and when they got there the room was dirty the bathroom needed cleaned and the beds w ere slept in they left. The key cards would only work part of the time.

Family

2/10

Poor

21 Jun 2026

Devin

I will try make this short. My stay at the Blackstone was the essence of a dumpster fire from start to finish. When I arrived to the hotel and got to my room it was still dirty and the sheets had what I am thinking are pee stains on them. I requested my room to be cleaned before I stay there for the weekend. In the span of the first 15 minutes I was at the hotel there was a line of people requesting towels and other basic amenities from the staff. It seemed like the staff do not truly care about any of their guests staying there. This morning before I left to head back home I went down to try to get some breakfast from the provided continental breakfast it was stated to a line of guests that it is too close to 9:00 AM their cut off time to make any new fresh food for the guests as it too long to make said new food. It was 8:35 - 8:40 AM time frame when this statement was made to guests.

Overall I would say that I was extremely disappointed with my stay at the Blackstone and I would highly suggest anyone planning to stay at the hotel to think otherwise and find a better hotel to stay at.

My last and final stay at the Blackstone. Hopefully they can clean up their act to better serve their future customers!

Self

4/10

Poor

20 Jun 2026

Jetaime

The hot tub overlooks a dumpster and the parking lot - no attempt to have a privacy screen. For $20 more there's nicer options.

8/10

Excellent

20 Jun 2026

Duane

No hot tub. Rocky was very helpful in recommending a place to eat, getting light bulbs & soap for the bathroom, pillows, replacing the non-working refrigerator & a few other minor housekeeping items quickly. Hallway carpet & lighting could be better, screens were half in/out & 1st floor exit hallway smelled of Marijuana.

Friends_and_family Friends

8/10

Excellent

18 Jun 2026

charlotte

Jojo made an excellent biscuit and gravy eggs and sausage breakfast.
Rocky was also very helpful

Partner

2/10

Poor

16 Jun 2026

Steve

This hotel is filthy.It should not be open.They give you one towel for 2 people.2 days, they would not refund our money.They wouldn't let us go anywhere else.They gouge us for more money for the room.What a bad experience we're in the process of reporting them to the health department.
I truly believe the filth in the air conditioners and the floors and the beds dirty linens.It wasn't safe.We slept on top of the beds

Friends_and_family Friends

8/10

Excellent

15 Jun 2026

Kasha

Was a clean place to stay. Housekeeping didn't stop by the 3 nights we were there, but would stay again.

Partner

8/10

Excellent

15 Jun 2026

Dani

Loved the hot tubs. Just wish the lights around them weren't so bright so we could have sat in the hot tub & stargazed.

Friends

2/10

Poor

14 Jun 2026

Kelli

How it rated 7.4 is beyond me. No hot water, no heat, a toilet that ran non-stop, and above the toilet the fan cover was missing and it was gross. Beds bowed in the middle but we're comfy. To top it off, when I checked in the said they didn't have the room I reserved but could upgrade me for $20, and went d I wn to $10what a joke. Pay more and stay elsewhere, I sure will.

Friends_and_family Family

4/10

Poor

11 Jun 2026

Edward

Our A/c only blew hot air. A huge hole in the Sheetrock behind the door and the breakfast wasn’t replenished. Dogs were left in the room next door and it barked constantly. I reported it and was told that they leave the dog behind and they were sorry

Friends_and_family Family

10/10

Exceptional

10 Jun 2026

Shari

Loved the atmosphere. Rocky was amazing. Gave us a suggestion of where to get the best burger. He was right, Lewie's was really good!

Partner

10/10

Exceptional

10 Jun 2026

Heather

Nice place

Family

8/10

Excellent

09 Jun 2026

CONNI

Rocky at the front desk was cheerful and accommodating.

Self

10/10

Exceptional

09 Jun 2026

Mike

Every thing worked for us but the bath sink area was pretty small

6/10

Pleasant

08 Jun 2026

Dave

Its an ok stay for some guys - not for the ladies. Their expectations are much higher than ours...

Self

10/10

Exceptional

06 Jun 2026

Cheryl

There was a jacuzzi tub in our room . I was happily surprised by that until we found out it didn't work. The hot tubs outside were great. Other than the jacuzzi not working the stay was outstanding! Would absolutly stay here again. The rate was great as well.

Family

10/10

Exceptional

03 Jun 2026

Vu

clean room and good breakfast.

Family

6/10

Pleasant

01 Jun 2026

Sarah

The room was dirty. It was one of the pet friendly rooms, but it was dirty when we got there. It already smelled and the duvet and sheets had stains of them. My dog splashed some water and I wiped it up with a towel… and the towel was so filthy from the gross floor.

The hotel had a lot of deferred maintenance. The free breakfast was a hard pass… the gravy was watery and tasteless, and there was otherwise nearly no selection of cereal or pastries or anything usually put out.

The service was meh. I felt like I was bothering the guy whenever I was at the front counter.

Pet

6/10

Pleasant

26 May 2026

Manvith Mahadev

The bathroom lights did not work. The flush was not working. I had to call multiple times to the staff.
The staff was responsive for my complaints though and tried to solve the issues

Family_with_children

8/10

Excellent

26 May 2026

maria Elena

I really satisfied with the room.

Partner

10/10

Exceptional

26 May 2026

Barbara

The staff was amazing! Rocky was taking care of us with running the bar and front desk he did an amazing job!

Friends_and_family Family

2/10

Poor

25 May 2026

Troy E

There was nothing good about staying here. The conditions were horrible.
There was hairballs in the shower.
I've never been to prison. But I'm pretty sure their breakfast is better. Then, what was served at this motel? Luckily, we had the choice whether to eat or not. So we skipped it it was a total waste of money.

Family_with_children

8/10

Excellent

25 May 2026

Celina

Great staff.

6/10

Pleasant

24 May 2026

Mary

Hair dryer didn’t work. Guy working desk didn’t know area Asked about restaurants.

Partner

8/10

Excellent

23 May 2026

Mike

This place is past its prime but for the price still a great deal and kept clean. Bedding was very worn but clean and comfortable.

Family_with_children

6/10

Pleasant

21 May 2026

Dan

It was ok

Family

6/10

Pleasant

19 May 2026

Matthew

AC works. Plan on eating breakfast elsewhere.

8/10

Excellent

17 May 2026

Jon

Good budget hotel, centrally located for the area. Friendly staff. Good Price!

Self

4/10

Poor

17 May 2026

Pollock

Stayed for 7 nights while working in the area. Every evening after returning home from work I could not get into my room because my key had expired. So every day there was a trip back down to the front desk to get the key reprogrammed.
Breakfast was a lackluster effort, they served plain white gravy with biscuits (not sausage gravy). The food would run out and not be restocked even with an hour left for breakfast. In a double queen room, there were only 2 towels. The air conditioner did not have a filter and the coils were caked with dust and it couldn't keep the room really cool. The bartender couldn't make correct change for a pizza and shorted the change rather than padding it (change should have been $3.50, but only gave $3.00 not $4.00). Yes, the change issue is petty, but it shows a pattern of lack of integrity.

4/10

Poor

16 May 2026

Christina

The unmaintained parking lot was the first thing I noticed as I arrived at the property. Forgivable, but then the conditions inside matched the parking lot. Unfortunately, the room had a strange odor and holes in the wall behind the door. The hall floors were dirty and the elevator was sketchy. Complimentary breakfast consisted of cold scrambled eggs and cold flavorless biscuits and Gravy. I did not utilize the bar or hot tubs.

Self

6/10

Pleasant

14 May 2026

Amanda

The bed was nice, but the bathroom had what looked like mold on the ceiling and the drywall was completely missing in a few spots.

Partner

8/10

Excellent

13 May 2026

Jon

Great budget-friendly hotel. Good base to see the areas around Lead. Staff very helpful and friendly. Good for a day or two if you just need the basics. And the price is very competitive. Continental breakfast average. Would go again.

Self

6/10

Pleasant

11 May 2026

KIRK

I checked out the three hot tubs while I was there. Two of the tubs had obviously not been maintained for a while. The water was cloudy and gave off a very unpleasant odor. The third tub was mostly empty of water. No soaking for me.

The TV was somehow fixed at a certain volume, which I wanted to lower but could not. The mute button was also deactivated. Very frustrating!

Self

8/10

Excellent

08 May 2026

Karen

Nice for the price

8/10

Excellent

04 May 2026

Cindy L

One night couples stay. The amenities were great. There's a bar, shuttle to Deadwood. The place is old and a bit run down but it was fine to sleep for one night. Staff was kind and helpful. Cleanliness was 3 out of 5. While it was clean, it could have been better. There were stains on bedding that I could tell were washed but they had stains.

Partner

10/10

Exceptional

30 Apr 2026

Julie

Rocky and the night time desk worker were very nice to deal with. We enjoyed our stay!

Partner

10/10

Exceptional

27 Apr 2026

CreatedByMaxine

The staff was friendly and helpful

Pet

4/10

Poor

19 Apr 2026

Gene

Room was ok, we had a king suite. Tv was placed on dresser so it was hard to watch from the bed. The bed pillows were small for a king bed, more like a throw pillow. Bathroom did have an oversized bathtub, but you really didn’t want to use it for the bathroom fan was so loud! Our coffeemaker was missing a part so couldn’t make coffee in am. When we told him at front desk, he replied, ‘we have coffee down here.’The lounge area had chairs pushed off to the side and you always had to go get someone for help. The TV didn’t work in the breakfast area. Keep in mind this was off season for them, so hopefully it will get better business picks up for them. The price an location was good.

Partner

10/10

Exceptional

18 Apr 2026

Tiffany

I gave 4 out of 5 for cleanliness and property condition but it looks like new owners and they are working hard at updates. For the price and with breakfast, that included eggs and breakfast, biscuits and gravy and coffee. It was a great deal. The room was quiet. The bed was comfortable and the shower was hot. Hot tub was great on a cold day. They have a lounge in the hotel with minimal items. Grocery store does have more options, as your room also has a fridge and microwave.

Partner

8/10

Excellent

07 Apr 2026

Larry

There is no pool they have hot tubs. Clean room still room for improvements more bath towels and wash clothes air conditioning filters need to be cleaned, if they continue to use half pillows maybe add an extra one to each bed instead of 3. Quiet and close to Deadwood. Breakfast is ok gravy has no sausage but you eggs biscuits and gravy waffles and waffles. Pop machine on Second floor out of drinks. Overall nice place to stay for the money very reasonable.

Family_with_children

8/10

Excellent

07 Apr 2026

Eileen

There was no pool

Friends

8/10

Excellent

31 Mar 2026

Nicole

We did a quick stay on the way to rapid city. We liked that it was in walking distance to necessities. The staff was friendly, rooms clean. Worth it for the price.

Family_with_children

4/10

Poor

31 Mar 2026

Jeremiah

Room was decent. Biggest disappointment was the hot tubs. On Friday evening, only one was operational and still not warm enough.

Partner

6/10

Pleasant

29 Mar 2026

Gail

Room was ok bed was comfortable, didnt sleep under the sheets they didn't smell clean. TV had no volume.
Breakfast was ok waffles & scrambled eggs, milk was expired and O Juice was out the next day. Plenty of parking seem to be alot of workers staying extended stays. Property had some trash around it and was a little dirty.

Partner

6/10

Pleasant

26 Mar 2026

Emily

Very dirty room. Unfortunately I needed new bedding right away. The a/c unit was filthy and couldn’t be ran until I cleaned it. No housekeeping. Hot tubs in poor location. Dog poop everywhere. Friendly staff, sad to see it just be completely gross

Friends_and_family Family

10/10

Exceptional

16 Mar 2026

Ron

Yes

2/10

Poor

15 Mar 2026

Pete

The property is really run down and in need of updating. The staff tried to overcome the obstacles they are stuck with in regards to the hotel condition. Check in is at 3pm, we arrived at 7:30 and our room had not been cleaned yet and we had to wait an additional hour before we could get in. The key card lock on our door would not work and we had to have the front desk let us in 3 separate times. The show was never hot and was luke warm at best, the fsucet on the sink did not have cold water and basically had the same luke warm temperature no mater which way i used it. I asked for a printed itemized bill and still have not gotten it, I belive I was overcharged as the amt my card was charged and the online quote are off by over $70. We have stayed at this property multiple times over 13 or 14 years and it is obvious that the new owners are just running it into the ground, I will not be staying again and absolutely would not recommend it to anyone.

Family

2/10

Poor

15 Mar 2026

Nicole

Would not recommend this hotel. The bathroom had mold, the carpet was dirty, there were stains on the sheets, and the door didn’t lock.

Family_with_children

6/10

Pleasant

15 Mar 2026

Lana

I hear it is under new ownership and the last owners did a great job of keeping it clean, new owners must still be getting that figured out. It would work in a pinch, but not choosing this hotel again.

Friends_and_family Family

4/10

Poor

12 Mar 2026

Charles

Didn't even have full size bath towels let alone a wash rag. Didn't have my room cleaned or trash took out my whole week stay. The breakfast wast absolutely disgusting.

2/10

Poor

11 Mar 2026

Gage

Breakfast was disgusting, building falling apart double charged for our dog. No vending machines work ...

Partner

6/10

Pleasant

09 Mar 2026

Jerry

Not the old Blackstone. New management less amenities breakfast used to be A+ now D+.

Partner

6/10

Pleasant

08 Mar 2026

Kristen

Sheets were very thin as to where you could see through them. Very dusty in the room. The light fixture over the bathroom sink was missing a lightbulb. Stains in the carpet. I reserved a king bed and got 2 queens instead.

10/10

Exceptional

23 Feb 2026

Stacy

Great

10/10

Exceptional

23 Feb 2026

Megan

Love the hot tubs

Partner

2/10

Poor

22 Feb 2026

Caitlin

When we arrived we were given cards to our room. Went to the door and starting opening the door and heard the tv in the room going and the light was on. Quickly shut the door and went to tell staff. Was told the room was empty but put us in a new room. The new room had no heat. The bedding smelt like used bedding. This place use to be our favorite place to stay. Safety was not followed, and cleanliness was horrible. Will not be back

Partner