Name: Hampton Inn Spearfish
Address: 240 North 27th Street, Spearfish, 57783, US

10/10

Exceptional

13 Jul 2026

Rachel

The staff were very polite, even recommended a local eatery for dinner (which was delicious). This was by far the best night sleep I'd gotten so far on our vacation!

Partner

6/10

Pleasant

04 Jul 2026

Patrick

Room was clean and beds were ok.

Room door to the hallway had a vertical gap and lots of light/noise from the hallway could be heard if present.

Pool heater was out, water was very cold. Hot tub pump was out so no bubbles.

Breakfast was edible but not very good.

Staff only handled requests if you were standing at the front desk. Phone calls would be looked at but never happened.

10/10

Exceptional

03 Jul 2026

Patriece

Everything was great. Quick check-in, helpful staff, very clean, and comfortable beds. We would definitely stay here again!

Family_with_children

10/10

Exceptional

01 Jun 2026

Cara

The hotel is great! Very clean, good breakfast, tons of parking. Our only concern was that you can't make a left out of their parking lot which is fairly inconvenient but nothing the hotel can do about it.

Partner

6/10

Pleasant

31 May 2026

Rachael

It was clean and located in a decent spot but it felt like we were an inconvenience when we checked in and were a little afraid to talk at all in case we made it worse.

6/10

Pleasant

30 May 2026

Jeffrey

Did not use the amenities that is way the score

Self

4/10

Poor

24 May 2026

travis

The room that we reserved and paid for was not the room we received. The front desk stated they we overbooked and there was nothing they could do about it. There is another hotel in basically the same parking lot, stay there instead

10/10

Exceptional

04 May 2026

Douglas

Clean room- comfortable bed

10/10

Exceptional

03 May 2026

Darleta

Super clean and nice staff. We are repeat customers. Recommend to others looking for fresh updated property

Self

10/10

Exceptional

18 Apr 2026

Chris

Room was clean, breakfast was great, the hours for breakfast were awesome, didn’t close too early which is great.

Friends_and_family Family

10/10

Exceptional

12 Apr 2026

Cinnamon

This hotel was extremely clean!

Partner

10/10

Exceptional

09 Apr 2026

Joshua

Comfortable beds, great breakfast and overall very clean. Great place!

6/10

Pleasant

06 Apr 2026

Wendy

Lovely hotel but mixed messages. When we booked this hotel is listed as dog friendly with a $50 fee added. When we arrived there was a sign posted outside that they were smoke and pet free. Mild panic since we had prepaid for two rooms. When we explained at the desk we were told the dog could stay but it was a $75 fee which we paid. Most dog fees are $25-35. We essentially forfeited any money saved for prepayment with this high fee.

10/10

Exceptional

22 Mar 2026

Katie

Good clean room just a couple oversights, needed to get a blanket for the pull out and conditioner for our shower was out. Nothing major. The staff was friendly and helpful.

Friends_and_family Family

6/10

Pleasant

06 Mar 2026

Adrienne

The front desk worker was a delight. However, the pool area was cold, the pool water was freezing, the hot tub was lukewarm, and not clean. Furthermore, the jets in the hot tub were inoperable. When we inquired about adjusting the temperature, the front desk staff member informed us that he lacked the authority to modify the heat settings for the pool area, the pool, or the hot tub. He did attempt to assist by increasing the temperature in the front area. I requested a late checkout and encountered a random individual claiming to be hotel staff, who was walking down the hallway checking doors in an attempt to gain access to rooms.

Friends_and_family Family

6/10

Pleasant

23 Feb 2026

Amy

Our heat in our room ran constantly. Even when turned off. Had to open our window to be able to sleep. The toilet was also leaking on the floor.

10/10

Exceptional

04 Jan 2026

Darleta

The room was perfect. Super clean. Mr Khan was a pleasure to speak with.

Self

6/10

Pleasant

22 Dec 2025

Seth

The breakfast was ok

The room was clean - parking felt safe - staff was friendly and accommodating

I tried to use the hot tub one evening after being on the road driving for 6+ hours but was let down when the jets would not work.

Also the TV the channels did not match up to the guide.

Overall the stay was good, the area was nice. I would stay again

Business

8/10

Excellent

19 Dec 2025

Todd

Chip on sink and no bedding for couch

Friends_and_family Family

10/10

Exceptional

23 Nov 2025

Elizabeth

All around very nice and — check-in was easy, the room was spacious, and staff were friendly.

Business Family_with_children

10/10

Exceptional

19 Nov 2025

Joy

Very nice

Friends_and_family Family

10/10

Exceptional

20 Oct 2025

Jennifer

Great place to stay. Our room was clean, quiet, and comfortable.

Leisure Family

8/10

Excellent

05 Oct 2025

Andrea

Very nice!

Friends_and_family Family

10/10

Exceptional

01 Oct 2025

Savanna

Clean rooms with restaurants nearby

Leisure Partner

4/10

Poor

15 Sep 2025

Saralee R

This property was older and mostly serviceable. Staff were friendly. Breakfast was poor. The ostmeal had a green finish lm onbthe surface.

4/10

Poor

13 Sep 2025

Krista

W

4/10

Poor

13 Sep 2025

Janine

Hampton Inn is going down hill fast

Horrible room. Bathroom shower/tub had mold all around the sides. The bathroom shelf looked like it came out of an old garage. The bathroom door did not shut properly. The bed squeaked every time it moved. The wall mirror was taped up with blue duct tape. The bathroom faucet was loose. The bath towels were like sandpaper. This room should never have been rented. Needs help

Partner

10/10

Exceptional

11 Sep 2025

Rosa

Excelent

Family

6/10

Pleasant

01 Sep 2025

Nicole

Good location but walked in, immediately overheard a lady ripping into the manager about her room not being cleaned while they were out and about. I checked in and was told that the Expedia card wasn’t working and I had to call them and fix it or I’d be charged by them (the hotel) even though I’d already paid through Expedia. Spent all day evening on the phone trying to figure out what happened only to learn that the hotel was charging the wrong amount which is why it was declined. They still charged my card and upon looking at my transactions they actually charged me twice. When I checked out I asked for a receipt and they showed they refunded me. I informed the woman yes I saw one refund but there was a second charge that hadn’t been refunded still. The manager of course had already left for the day and so i had to write my number down for him to call me. It’s been all day and still no call back. Toaster was hardly working I saw multiple people struggle with it. Sausage Pattie’s were gray like they were frozen and thawed over and over again. Loud. Lots of kids running around. Many kids under 14 in the hot tub. Trash around the hot tub. Got jolted awake by a slamming door that sounded like a gun shot. Expected so much more and just had a terrible turn out.

Leisure Family

8/10

Excellent

01 Sep 2025

Verified traveler

Doable

We were staying in what was to be an accessible king room but had we really needed that it would have been a disaster. Shower soap and shampoo was way to high, sink way to high toilet paper is placed behind you not easy to get at. it was too crowded with furniture to get around. Dogs were barking and getting into fights in the hallway. It was doable for us though

Business

8/10

Excellent

29 Aug 2025

Eugene

Room apparently not refreshed. Room was missing a hair dryer and was out of Kleenex and regular coffee! Had to go to the front desk to obtain. We also noticed one of the front desk ladies was always on her phone or reading a book and outside a lot.

Business Partner

4/10

Poor

23 Aug 2025

Carter

Do not purchase the booking protection plan from Expedia. Expedia does not stand behind it, nor do they help you with it.

Leisure Family

6/10

Pleasant

22 Aug 2025

Michael

The hotel itself was fine, but we were charged two times for our room. We booked online and paid through Expedia. Then when we got to the hotel, they needed a credit card for \"incidentals\". They charged the whole room amount to the card. We tried calling them, but that was no help.

Leisure Family

10/10

Exceptional

21 Aug 2025

Teresa D

The only complaint I have was the breakfast options. I have celiac disease and most hotels now have plain cheerios (gluten free) as a cereal option. This hotel did not. Hardly anything I could eat there that was gluten free.

Leisure Family

10/10

Exceptional

10 Aug 2025

William

Pillows sucked bed was good.

4/10

Poor

10 Aug 2025

Robert

Room was not clean empty soap and shampoo and conditioner. Double the price because of rally.

Friends_and_family Friends

4/10

Poor

10 Aug 2025

damon

Hot tub not working .....

Leisure Self

4/10

Poor

08 Aug 2025

Russell

Disappointing trip for the $$$

Room was premium priced for Rally. Shades not working had to stand on chair to tuck them up for light. Pillows sucked Front door to hotel was blocked with motorcycles and manager did nothing to allow access for loading and unloading. This was the worst hampton inn I’ve ever been to. Not saying people were rude just that the whole place needs work.

Partner

4/10

Poor

07 Aug 2025

Dallas

Property was descent enough and employees did fix toilet and tv but not before we had to leave for our concert. And no parking when we returned from concert.

Leisure Partner

10/10

Exceptional

05 Aug 2025

Jack

Very nice. Quiet. Accessible. Close to sturgis.

Leisure Self

10/10

Exceptional

03 Aug 2025

Crystal

Cc

Leisure Family

10/10

Exceptional

02 Aug 2025

Christel

Great stay

Business Self

10/10

Exceptional

25 Jul 2025

irene

Just a couple minor things.

We had a quick overnight stay. Took a shower and went to sleep. I noticed the bathroom sink had a broken silver plug thing that not in its proper place. The bedroom fan/air conditioner was rather loud. My husband mentioned he got little sleep because of it. He eventually turned it off but then the room got too hot fast.

Friends_and_family Family

8/10

Excellent

22 Jul 2025

Sheri

Rooms are nice with the sitting area. Breakfast was good.

10/10

Exceptional

14 Jul 2025

Rod

Very clean and helpful staff. They tend to every detail.

Leisure Partner

4/10

Poor

13 Jul 2025

Aric

Unfair $86 pet fee charged when $50 is advertised

The hotels.com entry on this hotel clearly states that there is a $50 pet fee, but when I arrived, I was charged an $86 pet fee. That is ridiculous and I would not have booked the room but at that point we couldn't cancel. The manager was no help and told us we could find another place if we did not like it.

Friends_and_family Family

2/10

Poor

13 Jul 2025

Ashley

Not great, try the holiday inn

I booked Hampton because typically it’s a good experience, not looking for 5 star but usually descent. When we arrived (around 4pm) there was no one around. I had to walk around the hotel with my two toddlers to find someone to check in. And she wasn’t friendly. The beds were terribly uncomfortable. Breakfast was the same mediocre meal everyday, no variety. We had to get our keys replaced everyday because they would stop working after house keeping would “clean”. Found an old dirty sock in the room that wasn’t ours. After a few days house keeping completely stopped coming until I pulled the towels and trash up outside of our room. Not a great experience. Less than mediocre for Hampton even.

Friends_and_family Family

10/10

Exceptional

06 Jul 2025

Stacy

Easy access and very clean

10/10

Exceptional

30 Jun 2025

Brian

.

Leisure Family

8/10

Excellent

29 Jun 2025

Denise

We enjoyed our stay except for the size of the pull out couch. It’s the size of a single bed. They need to specify that during booking. And it would be nice if breakfast was open until 10:00 on the weekends.
Very friendly staff and very clean.

6/10

Pleasant

26 Jun 2025

Beverly

Decent property, but overly priced. Upon check-in, the front desk person left my id and credit card information on the counter for anyone to see. 😡 Decent breakfast.

Leisure Family

8/10

Excellent

01 Jun 2025

Laura

We’ve stayed at other hotels in Spearfish and this has been the best one so far. The breakfast items were limited, but other than that, it’s a decent place to stay!

Leisure Family

6/10

Pleasant

31 May 2025

Carol

AC not hooked up to thermostat and he didn't have another room. The sofa bed is terrible and the refrigerator is noisy. The man at the desk was very nice however.

Leisure Family

4/10

Poor

25 May 2025

Tim

They gave our room away to someone else. They did not honor the reservation that we had made months in advance. We had 5 people and instead of the room we reserved with 2 beds and a sofa sleeper, they gave us a room with 1 bed and a sofa sleeper. One of us ended up sleeping on the floor.
They did not give any discounts or any form of compensation for their mistake. They simply told us if we didn’t like it we could find another hotel. Will not stay there again.

Leisure Family

6/10

Pleasant

16 May 2025

Julie

Usually like Hampton Inn’s, not this one

The clerk was talking to her co-worker and didn’t even acknowledge/greet us at first. Took her time getting to the desk. Just did the bare minimum, and wasn’t able to offer info on local restaurants. The heat did not work in the room, and the window was open and couldn’t be shut. Called the front desk, clerk said she would send maintenance, but after 15 minutes and no one showed, we asked for another room. The heater in that room worked, but was very loud when it turned off and on all night. Hotel over all not well maintained.

Partner

10/10

Exceptional

11 May 2025

Sherrill

Very nice

Leisure Partner

10/10

Exceptional

29 Apr 2025

Waynetta

Easy

10/10

Exceptional

24 Apr 2025

Carolyn

Some things a little dated. Furniture and TV need updated. Otherwise it was an excellent stay. I would rebook.

Leisure Family

6/10

Pleasant

15 Apr 2025

Valerie

I would have chosen a better overall rating but the girl who was working at the check in desk was not friendly at all. I had to wait on two occasions at the front entrance. I called and eventually went partially into the back to find her. Another individual ahead of me had the same experience. The gentlemen in the morning were both very nice. The room was dated but clean. The entrance and dining area has had a recent upgrade. Beware of Pet deposit increase to $86.

Leisure Self

6/10

Pleasant

13 Apr 2025

Verified traveler

Check in experience was not friendly and our room keys didn't work.

Partner

8/10

Excellent

08 Apr 2025

Monica

After checking in I had to go back to the desk twice to sign things/show my ID, and then received a call the next morning before checkout to verify that I paid my pet fee. I think they were switching computer systems and it was annoying, but the staff were very nice about it. My family loved the breakfast!

Leisure Pet

6/10

Pleasant

30 Mar 2025

Kristin

First of all...part of the reason I booked this hotel was for the waterslide in the pool...there's NO slide into the pool and the pool is Very Very Cold!! The hot tub bubbles didnt work, but at least it was hot. They had no towels in the pool area, so we had to take from our room. At least the front desk was nice enough to give me a couple extra towels for our room. Our room was fine, but definitely not fancy. The heater/fan was extremely loud and the refrigerator was noisy as well! Annoying trying to watch TV or sleep! But breakfast was good.

Leisure Family_with_children

6/10

Pleasant

23 Mar 2025

Michelle

Had to wait almost 40 minutes to get checked in on Friday afternoon. Front desk was completely unattended. I even called from
My cellphone and the call went unanswered.

The hot tub jets are broken so you are just sitting in hot water. Housekeeping staff was Top Notch- very friendly and attentive as the property was clean

Leisure Family

10/10

Exceptional

03 Mar 2025

Jacqueline

The pool was clean and pretty warm lol

Leisure Partner

4/10

Poor

02 Mar 2025

Harold

Not great

Very poor
Had to hunt for check in clerk. When I found her, she said can I help you.
I said yes, I have been waiting to check in. No sorry or anything, no mention of breakfast. Put beside vending machines, noisy. Went back to request room change, had to hunt her down again.
Put us beside breakfast area. Furniture seem worn.
Went to breakfast and a lot of items not replenished.
Not what I consider Hampton standards.

Partner

4/10

Poor

24 Feb 2025

Alyssa

Hotel door would not lock and could be accessed without a key card. Hotel staff was notified multiples times and said they would have it repaired but did not. Requested to be moved to different room and this did not happen as unable to accommodate my family in similar room. Also, toilet paper holder was not adhered to the wall and fell out of the wall when using.

8/10

Excellent

04 Jan 2025

Daniel

Steep road into the hotel parking lot was not well cleaned and very icy from the rexent snow. Had to park our car at another hotel and walk to the facility.

Leisure Family

10/10

Exceptional

06 Dec 2024

Sandee

This hotel is new and having trouble staffing. The breakfast was very small as for choices but tasted ok.

Business_and_leisure Partner

8/10

Excellent

16 Nov 2024

Don

Clean courteous

Leisure Partner

6/10

Pleasant

05 Oct 2024

Robert

room was set up nicely, comfortable bed

Leisure Partner

10/10

Exceptional

30 Sep 2024

Jennifer

The room was spacious and clean.

Leisure Family

10/10

Exceptional

22 Sep 2024

Kevin

So friendly!

Leisure Family

8/10

Excellent

17 Sep 2024

Seth

The only thing I didn’t enjoy is having to hold the shower head to take a shower. I was in a handicapped room, I did not mind that, there just needed to be a place to put the shower head.

Leisure Friends

8/10

Excellent

15 Sep 2024

Dorothy

The property was nice and clean and the breakfast was decent

8/10

Excellent

14 Sep 2024

Jennifer

Staff were not welcoming or friendly. It was obviously an inconvenience when we asked for a paper receipt.

4/10

Poor

08 Sep 2024

Chrystal

Maid walked in our room at 8:00 A.M unannounced. Then proceeds to vacuum on and off by our door for 45 minutes. Checkout is noon and we paid over $200 for them to just walk in when they felt like. Terribly disappointed. It was clean and that is all.

Leisure Family_with_children

8/10

Excellent

19 Aug 2024

Derek

Very friendly gentleman at the front desk, helpful, quickly found extra comforter when needed. Kids enjoyed the pool.

Could not get extra towels the next day after the pool, however, was told they are all out of towels. Breakfast was poor. Overall, pretty good value though.

10/10

Exceptional

13 Aug 2024

Janille

The staff was friendly and the place was clean and welcoming. They are pet friendly but most pet friendly don't take cats but the do.

Leisure Pet

10/10

Exceptional

11 Aug 2024

James

Clean and neat

Leisure Friends

8/10

Excellent

05 Aug 2024

shawn

Second time we’ve stayed here , nice quiet and clean

6/10

Pleasant

30 Jul 2024

Amy

Clean and impressive breakfast

Clean, excellent breakfast, spacious accommodations.

Friends_and_family Family

6/10

Pleasant

23 Jul 2024

Verified traveler

Not as good as expected

Staff was friendly and seemed to care but the cleanliness/comfort wasn't great. There were a couple stains in the room (chair and bed) and the blinds didn't work. The breakfast was not good. We ended up eating at better options in town for breakfast even though it was free at the hotel. Only 1 elevator so you often had to wait a while.

10/10

Exceptional

13 Jul 2024

Kevin

Always a great place to stay.

4/10

Poor

13 Jul 2024

diana

The mattresses definitely need to be replaced. Also check in staff gave out no information on amenities etc

Leisure Family

6/10

Pleasant

06 Jul 2024

Cary

No slide, but good

Hotel & staff were good. However, photos showed a slide, which was no longer there.

Friends_and_family Family

8/10

Excellent

05 Jul 2024

Kiyoko

The staff not friendly. The front lady was on her personal phone when I checked in.

Leisure Family

6/10

Pleasant

22 Jun 2024

John

Easy checkin, but there is no waterslide like in the photo. It has been removed.

Leisure Family

6/10

Pleasant

19 Jun 2024

Gregory

Expected more for the price.

Desk chair seat was worn through and back was dirty.

Partner

6/10

Pleasant

08 Jun 2024

Craig

The hotel was clean. It is located next to the interstate and vehicle traffic sounds were annoying. The heating/cooling unit sounded like a jet engine when it ran. There was no exhaust fan or heat lamp in the bathroom. The bedside clock did not work. The bed was lumpy.

Leisure Partner

8/10

Excellent

22 May 2024

Aleksey

mostly good

Business Self

4/10

Poor

12 May 2024

Brittany

The front desk attendant was incredibly rude and never up there. We had an issue checking in and she belittled us because we utilized Expedia instead of their direct website. It took about two hours to get checked in.

The hotel room was pretty good, besides the fact there were white mystery stains on the brown bed skirt and NO sheets in the bed. We just had a comforter and slept on top of it.

This is behavior you’d expect from like a motel six.

Leisure Family

10/10

Exceptional

24 Apr 2024

Verified traveler

Customer service Recovery

The owner / staff were so helpful when the dryer in the laundry facility stopped working. Staff dried our clothes for the inconvenience. Breakfast was decent. Near to local shopping for snacks etc. Facility was clean and it was quiet. Safe.

Friends_and_family Family

8/10

Excellent

30 Mar 2024

Taylor

The rooms were nice sized and very clean. The breakfast was decent but the staff didn’t really clean tables or make sure items were stocked. Overall great for the price!

Leisure Family

6/10

Pleasant

27 Mar 2024

Verified traveler

Disappointed

Heater and leak and cold air was coming through the heater. Room would not stay warm. Had to make sure to shut door tightly in order for it to lock. Web description stated there was a slide but did not see one in pool area. Was not worth the price I paid.

Friends_and_family Family

10/10

Exceptional

16 Mar 2024

Gregory

Awkward exit if going south.

Business Partner

8/10

Excellent

11 Feb 2024

Valerie

More garbage cans needed at side and front of property. Staff were friendly.

Leisure Partner

10/10

Exceptional

29 Nov 2023

John

Very nice property. Our desk staff was very friendly and efficient.

Leisure Partner

6/10

Pleasant

13 Nov 2023

William

For a Hampton Inn, the staff we not as friendly and courteous as I have come to expect or that I regularly see at other Hampton Inn Properties.

Leisure Partner

8/10

Excellent

12 Nov 2023

Teresa

The room was comfortable and the staff were very nice. My only complaint was that during a 3 day stay, I had to return to the desk to get my key cards recoded several times.

Leisure Family

6/10

Pleasant

28 Oct 2023

Rebecca

Needs new mattresses and updated furniture.

Leisure Partner